Key Account Manager - Mid-Market Sales

Title: Key Account Manager | Mid-Market (SMB) About Paytm Group:Paytm is at the forefront of India's digital payments and financial services landscape, dedicated to enhancing consumer and merchant experiences through diverse payment solutions. Our platform empowers consumers with essential services such as utility payments and money transfers, leveraging inn…

Join Paytm as a Key Account Manager!As a pivotal player in our team, you will cultivate and enhance strategic relationships with our enterprise merchants. Your mission is to drive the adoption of innovative payment solutions, ensure client satisfaction, and unlock revenue opportunities across your assigned accounts. You will also cross-sell complementary products to elevate client success.Key Responsibilities:Manage a diverse portfolio of Small and Medium Businesses (SMB) and Mid-Market accounts.Establish and nurture strong partnerships with key decision-makers.Serve as the primary point of contact for escalations, inquiries, and business needs.Promote upsells and cross-sell payment products effectively.Collaborate closely with product, operations, and technology teams to deliver tailored payment solutions.Analyze transaction volumes and trends to identify growth opportunities within accounts.Negotiate commercial agreements, contracts, and renewals with key stakeholders.Ensure timely resolution of issues to maintain high levels of client satisfaction and retention.Stay informed on market competition and provide insights to inform business strategy.Achieve revenue targets, merchant activation, and retention KPIs.

Title: Key Account Manager | Mid-Market (SMB) About Paytm Group:Paytm is India's foremost digital payments and financial services company, dedicated to enhancing the experience for both consumers and merchants through a diverse array of payment solutions. Our offerings empower consumers with services such as utility payments and money transfers, and innovative payment methods including Paytm Wallet, Paytm UPI, and Paytm Payments Bank. For merchants, we provide cutting-edge acquiring devices like Soundbox, EDC, QR, and a robust Payment Gateway, facilitating seamless payment aggregation through Paytm Payment Instruments (PPI) and banking solutions. Our commitment to merchant success extends to commerce services, advertising, and the Paytm Mini app store, along with credit services like merchant loans and personal loans sourced from our financial partners. About Paytm Payments Services (PPSL):PPSL plays a crucial role in enabling thousands of online merchants to deliver a world-class, frictionless payment experience. We cater to a broad spectrum of clients, from large enterprises to innovative startups, including renowned unicorns. Our goal is to transform payments from a mere transactional tool into a vital driver of revenue and growth for our merchants. With our Online Payment Gateway, which operates under the regulations of the RBI, we enable authorized entities to conduct Payment Aggregator (PA) services efficiently, aiming to expand the reach of our PA PG business among Indian merchants. About the Role:We are on the lookout for an enthusiastic Key Account Manager (KAM) to cultivate and expand relationships with enterprise merchants. This role is pivotal in promoting the adoption of our payment solutions, ensuring exceptional client satisfaction, and maximizing revenue potential for assigned accounts. The KAM will also be responsible for cross-selling additional products related to our services. Expectations/Requirements:- Manage a diverse portfolio of SMB and Mid-Market clients.- Establish and nurture strong relationships with key decision-makers.- Serve as the primary contact for escalations, inquiries, and business needs.- Drive upselling and cross-selling of payment products.- Collaborate with product, operations, and technology teams to deliver tailored payment solutions.- Monitor transaction volumes, analyze trends, and identify growth opportunities within accounts.- Negotiate commercial agreements, contracts, and renewals with key accounts.- Ensure prompt resolution of issues to maintain high levels of client satisfaction and retention.- Track competitor activities and provide market insights to inform business strategy.- Achieve revenue targets, merchant activation, and retention KPIs. Qualifications & Skills:- Bachelor's/master's degree in a relevant field (e.g., business, finance).- Proven experience in account management or sales within the payments or fintech sector.- Strong analytical and problem-solving skills.- Excellent communication and interpersonal abilities.- Ability to work collaboratively in a team-oriented environment.- Results-driven with a focus on meeting targets.

Join Paytm Payments as a Key Account Manager in our Sales department. In this pivotal role, you will be responsible for managing key client relationships, driving sales strategies, and ensuring exceptional service delivery. You will work closely with cross-functional teams to enhance customer satisfaction and achieve business objectives.

Join our dynamic sales team at Paytm Payments as a Key Account Manager. In this role, you will be responsible for managing and nurturing relationships with key clients to drive sales growth and ensure customer satisfaction. You will develop strategic initiatives that align with our company's objectives and engage in regular communication with stakeholders to identify their needs and propose tailored solutions.

Join Datadog as a Mid-Market Account Executive, where you will drive significant business growth by strategically engaging and closing new clients within the mid-to-large size organizations (1,000 to 5,000 employees). Utilize a well-defined sales methodology to collaborate with internal teams and partners, identify unique customer needs, and effectively communicate the value of the Datadog solution. This role presents a unique opportunity for career advancement in Sales while contributing to the success of the Datadog team.At Datadog, we cherish our office culture which fosters relationships, collaboration, and creativity. We operate in a hybrid work environment to support our Datadogs in achieving a balanced work-life harmony.

As the Mid-Market Sales Manager at Datadog, you will be at the forefront of our sales strategy, providing mentorship and direction to a team of Mid-Market Account Executives. This pivotal role directly influences one of our largest business segments, enabling us to deliver a proven product to a multi-billion dollar market, targeting companies with employee counts ranging from 1,000 to 5,000. At Datadog, we value our office culture deeply, fostering relationships and collaboration that spark creativity. We embrace a hybrid work model to ensure our Datadogs achieve a work-life balance that suits their individual needs. Key Responsibilities: Inspire and drive your team to surpass performance goals. Develop and sustain accurate forecasts for team performance. Recruit, mentor, and train a team of Mid-Market Account Executives. Lead initiatives in lead generation, maintain high activity standards, and manage the sales pipeline effectively. Support the onboarding of new team members, coaching them towards success. Oversee the sales funnel from initial contact to closure, establishing metrics to enhance performance. Who You Are: Proficient in direct sales within the tech industry. Knowledgeable about SaaS/Cloud solutions and familiar with Salesforce. Capable of providing precise forecasts regarding team performance. Dedicated to coaching and team management, with a passion for mentorship. A self-motivated individual who thrives in a fast-paced, growth-oriented environment. Demonstrated success in managing an outbound sales team across the sales cycle. Datadog welcomes diverse backgrounds. We know not everyone meets every requirement on day one. If you are enthusiastic about technology and eager to expand your experience, we encourage you to apply. Benefits and Growth Opportunities: Competitive income potential based on performance. Eligibility for the Presidents Club. Stock equity for new hires (RSU) and an employee stock purchase plan (ESPP). Ongoing professional development, product training, and defined career paths. Sales training programs including MEDDIC and Command of the Message. Intra-departmental mentorship and networking opportunities. A culture that promotes inclusivity and opportunities to engage in Community Guilds. Comprehensive global benefits.

Position: Key Account Management (KAM) Sales About Paytm:Paytm is at the forefront of India's digital payments and financial services sector, dedicated to facilitating seamless transactions for both consumers and merchants. With an array of payment solutions including utility payments and money transfers, we empower users through various Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid (Buy Now, Pay Later). Our merchant solutions span from acquiring devices such as Soundbox, EDC, and QR codes to innovative commerce services via our advertising and Paytm Mini app store. Additionally, we provide credit services including merchant loans and personal loans through our esteemed financial partners. Team Overview:The Paytm Payment Gateway facilitates an exceptional payment experience for thousands of online merchants, ranging from large enterprises to emerging startups, including prominent unicorns. Our goal is to transcend the role of payments from a mere transactional tool to a significant driver of revenue and user growth for our merchants. The Business Payments team is pivotal in crafting tailored disbursal solutions for large and mid-sized corporates, addressing needs related to vendors, customers, channel partners, and employees, while also promoting tax-saving options for employees of leading corporations. Role Overview:We are seeking dynamic candidates for the KAM Sales role to manage and expand our existing customer portfolio. This position demands a proactive approach in nurturing client relationships through regular interactions and meetings. The focus will be on driving business growth, cross-selling relevant products, and achieving revenue targets by acquiring additional business from both existing and new merchants. Key Responsibilities:1. Develop and acquire new merchant partnerships for corporate payments.2. Drive growth and achieve sales targets by effectively leading the sales team.3. Craft and implement strategic business plans that enhance the company's customer base and strengthen its market presence.4. Oversee recruitment, objective setting, coaching, and performance monitoring of sales representatives.5. Foster and maintain robust, long-lasting relationships with customers through collaborative partnerships.

About Paytm Group:As India's premier digital payments and financial services entity, Paytm is dedicated to providing customers and merchants with a diverse range of payment solutions. Our offerings include utility payments, money transfers, and a suite of Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank services. For merchants, we supply innovative acquiring devices like Soundbox and QR codes, coupled with commerce services through advertising and our Mini App Store. To enhance merchant growth, we also provide credit services through partnerships.About Paytm Payments Services (PPSL):PPSL empowers thousands of online merchants to deliver seamless payment experiences to their customers. We cater to both large enterprises and emerging startups, including notable unicorns. Our mission is to transform payments from merely an operational necessity into a strategic driver for revenue and user growth. Our Online Payment Gateway operates under RBI regulations, ensuring that only authorized entities engage in Payment Aggregator business.About the Role:We are looking for a dynamic Key Account Manager (KAM) to cultivate and expand relationships with D2C and SMB merchants. The role will involve promoting payment solutions, ensuring client satisfaction, and optimizing revenue potential for assigned accounts. You will also engage in cross-selling related products.Key Responsibilities:• Manage a portfolio of D2C/SMB and strategic merchant accounts for payment gateway solutions.• Build and nurture robust client relationships with decision-makers and stakeholders.• Serve as the primary contact for escalations and business requirements.• Propel upselling and cross-selling of payment products (UPI, Cards, BNPL, Wallets, etc.).• Collaborate with product, operations, and technology teams to tailor payment solutions.• Monitor transaction volumes, analyze trends, and identify growth opportunities.• Negotiate terms and renewals with key accounts.• Ensure prompt issue resolution to enhance client satisfaction and retention.

About Us:Paytm is a trailblazer in India's mobile payments and financial services sector. As the pioneer of the mobile QR payments revolution, we are dedicated to developing technology that empowers small businesses to thrive in payments and commerce. Our mission is to bring half a billion Indians into the mainstream economy through innovative technology.About the Team: EDC Retail – EDC is one of Paytm's essential business tools designed to support merchants in growing and managing their businesses with simplicity and data-driven technology.Responsibilities:● Drive sales of our devices among merchants in designated areas.● Actively engage in micro markets to identify and convert high-quality merchants.● Reduce risks associated with fraud and chargebacks by ensuring thorough merchant onboarding.● Follow risk management guidelines and address high-risk merchant issues during visits.● Gather references for other reputable merchants from converted clients.● Collaborate with various Business & Technology Teams at Paytm to eliminate common challenges, particularly on the technology front.● Represent the Paytm brand with enthusiasm and integrity – Stay Hungry, Stay Humble, Stay Relevant!Skills Required:● Ability to identify and engage potential clients by expanding and leveraging your network.● Proven experience in B2B field sales, including cold calling, pre-sales, and lead generation.● Strong understanding of technology and user experience.● Excellent communication, sales, and negotiation skills.● A proactive approach towards experimentation and continuous improvement.Education: Candidates must hold a bachelor's degree or higher.

Title: Key Account Manager (Enterprise Business)About Paytm Group:As India’s premier digital payments and financial services platform, Paytm is dedicated to enhancing the financial experience for consumers and merchants alike. We offer extensive payment solutions, enabling utility payments, money transfers, and various payment instruments including Paytm Wallet, Paytm UPI, and Paytm Payments Bank services. Our merchant solutions are designed to streamline transactions through devices like Soundbox, EDC, QR codes, and Payment Gateways, while also providing commerce services through advertising and our Paytm Mini App Store. Moreover, we facilitate access to credit services such as merchant loans and personal loans through our financial partners.About Paytm Payments Services (PPSL):PPSL empowers thousands of online merchants to provide a seamless payment experience for their customers. Our clientele spans both large enterprises and startups, including notable unicorns. We aim to transform payments from merely an enabling tool into a revenue-generating asset for our merchants. As a B2B business governed by RBI regulations, our Online Payment Gateway focuses on increasing the footprint of Paytm’s services among Indian merchants.Role Overview: We are on the lookout for a proactive Key Account Manager (KAM) to cultivate and expand relationships with enterprise-level merchants. This role centers on fostering the adoption of Paytm's payment solutions, ensuring our partners maximize their growth potential.

Position: Key Account Manager (Enterprise Business)Company Overview:Paytm is at the forefront of India's digital payment revolution, committed to providing innovative financial solutions to consumers and merchants alike. Our platform offers a wide range of payment options, including Paytm Wallet, UPI, and payment gateways, empowering users to make seamless transactions. We also provide merchants with tools like Soundbox, EDC, and QR code payments, enhancing their business capabilities. Our goal is to redefine the payment landscape by integrating credit services such as merchant loans and Buy Now, Pay Later options, facilitating growth for both consumers and businesses.About Paytm Payments Services (PPSL):PPSL provides a world-class payment experience for thousands of online merchants, supporting both established enterprises and startups, including prominent unicorns. We aim to transform payments from a mere transactional tool into a strategic driver of revenue and user engagement. The Business Payments team is crucial in delivering tailored disbursal solutions and tax-saving options for large corporates and their employees.Role Overview:We are looking for a dynamic Key Account Manager to cultivate and expand relationships with key clients in our enterprise segment. This role demands a strategic mindset, exceptional communication skills, and a passion for driving business growth.

About Us:Paytm is a front-runner in mobile payments and financial services in India. We are at the forefront of the mobile QR payment revolution, developing innovative technologies to assist small businesses in managing payments and commerce. Our mission is to empower half a billion Indians and integrate them into the mainstream economy through technology.Role Overview:• This position is primarily focused on driving the EMI business within the assigned territory.• Responsibilities include brand mapping and coordination with Original Equipment Manufacturers (OEMs).• The ideal candidate should possess experience in acquiring and managing Internet Service Providers (ISPs) to enhance EMI volume and increase market share.• The candidate should have a strong network within the Consumer Digital & IT (CDIT) industry.• The role requires the ability to independently drive EMI volume and ensure month-over-month growth.• Achieve monthly and quarterly targets for EMI (Brand & Bank) as set.• Build and manage the ISP channel, scaling business and conducting market visits as per the established Beat Plan.

At Refyne, we are dedicated to delivering exceptional customer experiences, which is one of our core values. We understand that a long-term success hinges on our commitment to providing superior service.We are seeking a seasoned Key Account Manager to spearhead the launch of Refyne’s innovative products and services while cultivating robust relationships with our clientele. Your primary objective will be to enhance customer satisfaction, foster loyalty, and increase retention, aiming not just to meet but to surpass their expectations.Key Responsibilities:Facilitate the launch of Refyne's products and services for new clients.Address client complaints with professionalism, empathy, and efficiency.Build and maintain strategic, long-lasting relationships with high-volume clients to drive organic growth.Investigate customer needs and preferences, presenting tailored solutions.Ensure timely implementation and delivery of employee financial wellness benefits.Act as a liaison between key clients and internal teams.Collect, analyze, and communicate client feedback regarding service, technology, and product delivery.Monitor and evaluate key account metrics.Prepare detailed reports for senior management.Stay informed about industry trends, market dynamics, and best practices.

Position: Key Account Manager (Enterprise Business)About Paytm Group:Paytm is India’s premier digital payments and financial services platform, dedicated to facilitating seamless transactions for consumers and merchants alike. Our offerings range from utility payments and money transfers to an array of payment methods including Paytm Wallet, UPI, and Paytm Payments Bank services. By empowering merchants with innovative solutions such as acquiring devices and commerce services through advertising and our Mini App Store, we aim to enhance their business capabilities. We also provide credit solutions like merchant loans and BNPL, sourced through strategic partnerships.About Paytm Payments Services Limited (PPSL): PPSL supports numerous online merchants in delivering a world-class, frictionless payment experience. We collaborate with both large enterprises and emerging startups, enabling payment solutions that drive user growth and revenue. As a B2B entity regulated by the RBI, our Online Payment Gateway allows authorized entities to operate in the Payment Aggregator space, focusing on expanding our footprint among Indian merchants. The Business Payments team crafts tailored disbursal solutions for corporates, enhancing their overall financial efficiency.Role Overview: We are on the lookout for a proactive Key Account Manager (KAM) who will manage and nurture relationships with enterprise-level merchants. This position primarily focuses on promoting the adoption of payment solutions and driving growth in merchant partnerships.

Key Account Manager | Education Growth PortfolioAbout Paytm Group:Paytm is at the forefront of India's digital payments and financial services industry, dedicated to enhancing the experience of consumers and merchants through a diverse range of payment solutions. Our offerings empower consumers to handle utility payments and money transfers seamlessly, utilizing Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and more. For merchants, Paytm provides advanced acquiring solutions including Soundbox, EDC, QR codes, and Payment Gateways, facilitating payment aggregation through both PPI and traditional banking instruments. Furthermore, Paytm supports merchants in expanding their businesses through advertising tools and the Paytm Mini App Store, alongside providing essential credit services like merchant and personal loans.About Paytm Payments Services (PPSL):PPSL empowers thousands of online merchants to deliver a superior, seamless payment experience to their customers. We serve a variety of clients, from large enterprises to innovative startups, including renowned unicorns. Our goal is to transform payments from a mere facilitator to a catalyst for revenue growth for our merchants. Our Online Payment Gateway is a B2B service regulated by the RBI, focusing on expanding the reach of Paytm's payment solutions among Indian merchants.About the Role:We are looking for an energetic Key Account Manager (KAM) for the Education Vertical to spearhead the acquisition of new merchants while managing high-value education accounts. This position blends strategic sales, account management, and hunting, aimed at securing partnerships with leading educational institutions such as schools, colleges, edtech platforms, coaching institutes, and universities, while maximizing their engagement with Paytm’s payment solutions.Key Responsibilities:- Proactively identify and acquire new enterprise education accounts.- Develop and nurture relationships with key education merchants, driving the adoption of Paytm solutions and ensuring client satisfaction.- Explore cross-selling and upselling opportunities to enhance the integration of various Paytm payment products within acquired accounts.

Paytm Payments is a leader in mobile payments and financial services distribution across India. The company focuses on technology that supports small businesses in payments and commerce, aiming to bring more people into the mainstream economy. Role overview This Bangalore-based Key Account Manager - Team Lead/Account Manager - EMI position centers on driving EMI business growth within a defined territory. The role manages relationships with OEMs and brand partners, acquires and oversees ISPs, and works to increase EMI volume and market share. Candidates with strong networks in the CDIT/CD industry will be well positioned for success. What you will do Independently drive EMI volume and deliver consistent month-over-month growth Achieve monthly and quarterly EMI targets for both Brand and Banking sectors Build and manage the ISP channel, scale business operations, and conduct market visits as per the Beat Plan Requirements 3-8 years of relevant experience Strong understanding of client needs and requirements Self-motivated, target-driven, and committed to performance Excellent communication and interpersonal skills Preferred qualifications Experience in Sales, Client Relationships, or Enterprise Sales Key result areas Grow revenue Expand market outreach and coverage Support business growth and scalability Maintain quality while achieving targets Manage internal stakeholder relationships Additional details Open to extensive travel as required 6-8 years of sales experience is essential Background in Merchant Acquiring, Banking, or Telecom preferred

We are seeking a dynamic and results-driven Key Account Manager to spearhead our sales efforts in Bangalore. In this pivotal role, you will be tasked with driving revenue growth through the acquisition and nurturing of key accounts across diverse industries. Your mission will be to establish our client as the go-to partner for comprehensive learning solutions, encompassing Data/Tech training, Leadership development, Soft skills enhancement, and both Technical and Non-Technical hiring, along with Digital and eLearning services.

About Us:Paytm is at the forefront of revolutionizing mobile payments and financial services in India. As a pioneer of the mobile QR payments movement, we leverage cutting-edge technologies to empower small businesses in managing payments and commerce. Our mission is to uplift half a billion Indians by integrating them into the mainstream economy through innovative solutions.Expectations/Requirements:The Key Account Manager is primarily responsible for acquiring new logos, merchants, and brands from large enterprise and corporate accounts. This role requires strategic funnel creation and effective account closure techniques.Key Skills for Success:Adaptability: Maintain an optimistic and proactive attitude while navigating challenges creatively.Focus: Ability to prioritize and concentrate on critical tasks amidst distractions.Persuasion: Skillfully present ideas and proposals that resonate with stakeholders and drive action.Professionalism: Exhibit a mature and professional demeanor appropriate to various situations.Sense of Urgency: Effectively prioritize and plan actions to meet deadlines and avoid crises.Why Join Us:Be part of a collaborative, output-driven environment that fosters synergy across departments through technology. Help enhance revenue per user by capitalizing on cross-sell opportunities and receive constructive 360-degree feedback from peers regarding your contributions.We value respect earned through collaboration, not demanded through authority.Compensation: We are committed to creating wealth for our employees. With over 500 million registered users and more than 21 million merchants, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us as we shape India's largest digital lending narrative!

About Us:Paytm is at the forefront of India's mobile payments and financial services landscape. As the pioneer of the mobile QR payments revolution, we develop innovative technologies that empower small businesses in managing payments and commerce. Our mission is to onboard half a billion Indians into the mainstream economy through the power of technology.About the Team:The EDC Retail team focuses on enabling merchants to grow and efficiently manage their businesses using data-driven technology.Key Responsibilities:● Drive sales of our payment devices to merchants within a designated area.● Actively engage in the field to identify and connect with quality merchants.● Mitigate risks related to fraud and chargebacks by ensuring a thorough and effective merchant onboarding process.● Follow risk management guidelines and address high-risk issues during merchant visits.● Generate referrals by leveraging existing satisfied clients to connect with more quality merchants.● Collaborate with various Business and Technology Teams within Paytm to identify and resolve common operational bottlenecks, particularly in technology.● Represent the Paytm brand with enthusiasm and integrity – Stay Hungry, Stay Humble, Stay Relevant!Qualifications:● Proven ability to identify and build relationships with potential clients by leveraging your network.● Experience in B2B sales, cold calling, pre-sales, and lead generation is essential.● Strong understanding of technology and user experience principles.● Excellent communication, sales, and negotiation skills are required.● A mindset geared towards experimentation and continuous improvement.Education Requirement:A bachelor's degree or higher is required.