Voice Process Associate

Join our dynamic team at HGS as a Voice Process Associate in Bangalore! In this role, you will be the voice of our company, engaging with customers to provide exceptional service and support. We are looking for enthusiastic individuals who can communicate effectively and contribute to our mission of delivering outstanding customer experiences.

Join our dynamic team at Altruist Technologies as a Domestic Voice Process Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and addressing their inquiries. We seek enthusiastic and motivated individuals who are eager to learn and grow within a leading mobile Value Added Services company.

Join Sentilink as a Process Excellence Lead, where you will drive process improvements and operational excellence across our teams. This role is pivotal in identifying inefficiencies and implementing strategies to enhance productivity and quality. Your expertise will help shape our processes, ensuring we deliver exceptional services to our clients.

As a pivotal member of our team, the GRC Hub Low-Code Process Architect will harness the power of the Governance, Risk, and Compliance Hub (GRC Hub) to refine and optimize essential GRC processes. This role serves as a bridge between business stakeholders and the technical implementation team, adeptly translating intricate GRC requirements into efficient, scalable low-code solutions. Your contributions will be vital in enhancing operational efficiency, improving data quality, and minimizing manual efforts across diverse GRC domains. Key Responsibilities:Gain a comprehensive understanding of the business models and specific requirements of GRC stakeholders, including compliance officers, risk managers, and legal teams.Work closely with process owners to convert business needs into standardized, efficient, system-supported processes within the GRC Hub.Design and configure a variety of GRC processes, ranging from simple approval workflows to complex multi-stage processes with conditional logic and data manipulations.Define and maintain data models within the GRC Hub to ensure data integrity and facilitate effective reporting.Create reusable components and templates within the GRC Hub to foster standardization and expedite future implementations.Consider scalability, security, and performance implications during the design and configuration phases.Contribute to the establishment and enforcement of governance standards for GRC Hub configuration and development.Refine requirements, configure/coding solutions within the low-code platform, and conduct comprehensive testing.Collaborate actively with the existing team of GRC specialists, sharing knowledge and fostering a cohesive development environment.Manage feedback and inform relevant internal teams about continuous improvement opportunities for the GRC Hub product/service.Align with process experts to ensure consistent procedural and technical application.

As a Lead Commercial Process Engineer at Veolia Environnement SA, you will be at the forefront of innovative engineering solutions. Your expertise will guide the development and implementation of commercial processes, ensuring operational efficiency and sustainability across our projects.You will collaborate with cross-functional teams to design, analyze, and optimize processes, driving value creation and fostering continuous improvement. This role demands a proactive approach to problem-solving and a commitment to excellence in engineering practices.

Kaseya® stands as the premier provider of comprehensive IT infrastructure and security management solutions tailored for Managed Service Providers (MSPs) and internal IT teams globally, all enhanced through AI capabilities. Our top-tier technologies empower organizations to effectively manage and safeguard their IT environments, fostering continuous business success. Over recent years, Kaseya has consistently achieved robust double-digit growth and is supported by Insight Venture Partners www.insightpartners.com, a prominent global private equity firm that invests in high-growth technology and software enterprises that catalyze transformative change within their respective sectors.Established in 2000, Kaseya proudly serves clients across more than 20 countries and oversees over 15 million endpoints worldwide. To discover more about our innovative solutions and corporate ethos, visit www.Kaseya.com.At Kaseya, we distinguish ourselves from the typical corporate environment. We are transparent about our identity and expectations. The multitude of individuals who thrive at Kaseya are those who are committed to exceeding expectations for the benefit of our clients. Role SummaryAs the Senior Strategic Analyst for Customer Experience and Voice of the Customer, you will be instrumental in shaping Kaseya's approach to listening, interpreting, and acting upon customer feedback throughout the customer journey. This position merges analytical expertise with customer experience strategy and storytelling at the executive level, transforming customer insights into actionable recommendations that enhance outcomes and inform business strategies.The ideal candidate will be data-oriented, able to work autonomously, and proficient in synthesizing both qualitative and quantitative customer feedback into concise, leadership-ready proposals. This role will collaborate closely with the Customer Experience, Customer Success, Support, Product, and executive teams to advance Kaseya's Voice of the Customer program and integrate customer insights into strategic decision-making.

About Netradyne Netradyne builds advanced fleet safety solutions using Computer Vision and Edge Computing. The company focuses on improving transportation safety and efficiency for commercial fleets. With year-over-year growth exceeding four times, Netradyne's technology is gaining traction across the industry. The team continues to expand as the company scales its impact in the transportation sector.

As a Lead Value Engineer at Celonis, you will play a pivotal role in guiding our clients towards achieving their business objectives through the innovative use of our process mining technology. Your expertise in value engineering will help organizations unlock significant operational efficiencies and drive transformative outcomes.

Join Our Team as an Accounts Receivable Process Expert for B2C Stores!As a Process Expert in Accounts Receivable (B2C Stores), you will serve as a vital resource and subject matter expert (SME) for our accounts receivable processes. Collaborating closely with the Global Process Owner and Process Lead, you will evaluate process efficiency, identify discrepancies, and implement necessary revisions, including automation strategies, to enhance productivity and effectiveness in our AR operations.Key Responsibilities Include:Ensuring efficient accounting processes by adopting a process-oriented approach and leveraging automation to address exception cases.Managing IT incidents related to AR processes and ensuring timely follow-ups.Analyzing data outputs and collaborating with stakeholders for effective decision-making.Conducting balance sheet and accounts receivable reconciliations and reporting.Overseeing bank account management, including reconciliations, transfers, and approvals of outgoing payments.Facilitating month-end and year-end closing activities and valuations.Managing billing processes, including the setup of customer master data and dunning processes for our B2B customers.Securing seamless integration of sales data across POS, SAP CAR, and SAP ECC.Addressing second-line customer queries and assisting the team with complex client cases.Monitoring AR processes supported by RPA and resolving issues as they arise.Providing support for audits at global, regional, and local levels.Ensuring the accuracy of sales flow within the ERP system.Documenting processes as the SME for specific areas such as Card and Cash Apps, Cash In Transit, and GCMC.Setting and maintaining AR processes in adherence to global policies and standards.Understanding stakeholder requirements, gathering data, providing analysis, and recommending solutions.Identifying improvement initiatives and articulating business cases for prioritization.Training SSC AR team members on processes and technology.Managing relationships with Business Tech and AM to assess impacts of new products or changes on AR activities.Collaborating with tech teams to define requirements for compliant automated solutions.Ensuring compliance with global regulations and local laws.Communicating policies and procedures effectively to all stakeholders.

Join Bosch Group as a Process Owner specializing in Molding and Laser Cleaning. In this role, you will be responsible for overseeing and optimizing processes to ensure high-quality production while maintaining safety and efficiency standards.Your contributions will be pivotal in driving innovation and operational excellence within our manufacturing operations. If you are passionate about process improvement and technology, we encourage you to apply.

About Hevo:Hevo is a cutting-edge, no-code data pipeline platform that empowers organizations to seamlessly integrate and prepare their data for analytics and AI.In a world where AI innovation hinges on one essential element—clean, unified, and accessible data—Hevo enables over 2,500 data-driven enterprises, including industry leaders like DoorDash, Shopify, and Postman, to automate complex data integration and transformation processes across a multitude of sources.By eliminating engineering bottlenecks, Hevo allows teams to concentrate on what truly matters: deriving insights, developing intelligent products, and making swift, informed decisions.Our mission is ambitious yet straightforward: Create technology in India for a global audience, ensuring that data access is seamless, scalable, and intelligent, so that every organization is prepared for an AI-first future.With headquarters in San Francisco and Bangalore, Hevo has experienced remarkable growth since its founding.Having secured $42 million in funding from prestigious investors like Sequoia India, Qualgro, and Chiratae Ventures, Hevo is now on the brink of a new phase of hyper-growth.At Hevo, we pride ourselves on fostering a culture of thoughtful, collaborative problem solvers, dedicated to making a positive impact on our customers, colleagues, and their own professional journeys.Your Role in the Business Operations and Strategy Team at Hevo:If you aspire to be a Founder, CEO, or COO someday, this position is perfect for you. It serves as a stepping stone toward leadership roles at Hevo or other high-growth companies.This role offers an invaluable insider perspective on how a growth-stage company scales and operates, allowing you to learn from both successes and challenges.You will collaborate on cross-functional projects alongside the CEO and other C-suite executives, tackling the most strategic initiatives across various functions. The challenges you'll address will require insights and solutions that transcend any single department.

Join our dynamic team as a Customer Service Associate/Sr. Associate and play a pivotal role in delivering exceptional service to our customers. Your responsibilities will include:1. Professionally manage both inbound and outbound customer calls.2. Provide accurate, timely information while addressing customer inquiries, complaints, and issues.3. Assist customers with product and service-related questions, as well as account inquiries.4. Employ active listening skills to fully understand customer needs and enhance their satisfaction.5. Stay well-informed about company products, services, policies, and procedures to effectively resolve customer concerns.6. Document customer interactions meticulously and update customer records with precise information.7. Escalate complex or unresolved issues to the relevant department or supervisor for further assistance.8. Identify opportunities to upsell and cross-sell products or services as necessary.9. Achieve team and individual targets while ensuring excellent service delivery.10. Be prepared to work in a 24/7 environment, including night shifts.

Join our dynamic legal team at Rubrik as a Legal Associate, where you will play a key role in supporting our legal operations. You will assist in drafting, reviewing legal documents, and ensuring compliance with regulatory requirements. This is an excellent opportunity for an individual passionate about law and eager to contribute to a fast-growing tech company.

WNS Global Services seeks an Assistant Manager - Process Training to support its Airlines, GDS, and Travel teams in Bangalore. This role centers on developing and delivering training programs that help strengthen daily operations and raise service quality. Main responsibilities Create training materials specifically for airline, GDS, and travel processes Lead training sessions to enhance team performance and service levels Collaborate with stakeholders to spot skill gaps and address them through focused learning efforts Work location and schedule Position is based in Bangalore Requires working in rotational shifts

Join Brillio as an Associate Manager in our Rewards department, where you will play a pivotal role in shaping our employee compensation strategy. You will be responsible for analyzing and benchmarking compensation structures, implementing performance-based reward systems, and ensuring that our rewards are competitive and aligned with industry standards. This position is an exciting opportunity for professionals looking to advance their careers in the field of Human Resources.

Programmatic AssociatePosition Overview:Join Zeta Global, a leader in data-driven programmatic campaign management across diverse digital platforms. We are looking for a dedicated Programmatic Associate with a strong history in programmatic campaign management, including trafficking, optimization, and detailed reporting. As a vital part of our team, you will carry significant responsibilities and receive robust support to help you surpass campaign performance objectives. The ideal candidate will possess a comprehensive understanding of programmatic display and video campaign management.Key Responsibilities:• Oversee substantial cross-channel media budgets across display channels, striving to maximize ROI on performance-focused campaigns.• Collaborate closely with US account management teams to ensure precise setup, strategy, and execution for new launches.• Guarantee that end-to-end display campaigns are conducted efficiently, encompassing tagging, trafficking, and optimization.• Partner with the account management team to provide reporting and updates on campaign performance as required.• Availability to work during US Eastern Standard Time hours is essential.

Join InMobi, a global leader in technology and advertising, as a Senior Associate in Compliance. Our innovative advertising platform engages over 2 billion users in more than 150 countries, transforming real-time context into impactful business results while prioritizing user privacy. We are trusted by over 30,000 brands and leading publishers, seamlessly integrating creativity, intelligence, and accountability in our solutions.Be a part of the Glance AI team, where we are redefining AI Commerce and the future of e-commerce through inspiration-led discovery. Our technology enhances consumer experiences across various categories like fashion, beauty, travel, and home décor, leveraging rich first-party data and InMobi’s extensive insights to deliver personalized shopping journeys.Recognized as a Great Place to Work and featured in prestigious lists by MIT Technology Review and Fast Company, InMobi fosters a culture where bold ideas can make a global impact. With backing from top investors like SoftBank and Kleiner Perkins, our offices span across major global cities including San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, and Bengaluru.At InMobi, you will have the chance to influence how billions of users interact with content, commerce, and brands worldwide. Explore more at www.inmobi.com

Join FalconX as a Transaction Monitoring Associate, where you will play a crucial role in ensuring compliance and security within our financial transactions. You will be responsible for monitoring, analyzing, and reporting suspicious activities to help protect our clients and the integrity of our operations.

Join Bosch Group as a Senior Associate in Purchasing, where you will play a pivotal role in optimizing procurement strategies and ensuring the efficient management of purchasing processes. You will collaborate with cross-functional teams to drive value and support our commitment to quality and sustainability.

About Hevo Data:Hevo Data (www.hevodata.com) is an innovative, user-friendly, and robust No-code Data Pipeline platform designed to help organizations seamlessly integrate data from various software sources for accelerated analytics.Hevo serves over 2000 data-centric businesses across diverse sectors, including renowned names like Shopify, Gartner, Iceland AIR, Arhaus, Thoughtspot, and Postman. By automating intricate data integration processes, Hevo empowers data teams to focus on generating transformative insights and propelling their businesses forward.Our mission at Hevo is straightforward yet ambitious: To develop technology that is easy to adopt and accessible, enabling everyone to harness the power of data.With our headquarters in San Francisco and additional offices in India, Hevo has experienced remarkable growth since its establishment. Over the past two years, our revenue and customer base have surged by an impressive 3X. Backed by a total funding of $42 million from Sequoia India, Qualgro, and Chiratae Ventures, Hevo is entering an exciting phase of hyper-growth.At Hevo, we pride ourselves on our team of thoughtful, collaborative problem solvers who are dedicated to making a meaningful impact on the lives of our customers, colleagues, and their own career paths.If you are eager to redefine the future of technology, Hevo is the ideal place for you.Role Overview:You will collaborate closely with the Founder and senior leadership to ensure clarity, execution, and alignment throughout the organization. This high-trust position operates in a dynamic environment where you will serve as an extension of the Founder, driving priorities to completion, facilitating cross-functional collaboration, and maintaining operational rigor.The perfect candidate will possess strong analytical skills, communicate effectively, collaborate seamlessly, and have the ability to impose structure in ambiguous situations.This role exemplifies Hevo's operational ethos. We prioritize ownership, agility, accuracy, and a deep dive into challenges. You will be expected to synthesize information succinctly and maintain high standards of preparation and follow-through.