Live Operations Specialist (Freelancer) at acommerce | Bangkok

Responsibilities:Technical Expertise:Oversee live stream software (OBS, TikTok Live Studio) and various platforms (TikTok Live, Shopee Live, Lazada Live) to ensure seamless performance and promptly address any technical issues.Continuously monitor live streams for technical disruptions and implement immediate solutions to maintain broadcast quality.Maintain …

Join aCommerce as a Data Engineer and play a pivotal role in constructing, optimizing, and sustaining robust data pipelines. You will also design innovative data models within our Data Platform, empowering analysts to drive critical business outcomes in our data-driven environment. In this role, you will leverage our cloud-based Big Data Platform to analyze both structured and unstructured marketplace data from various sources, enabling effective data utilization. You will be tasked with strategizing the optimal use of all data extracted from these diverse marketplaces. Collaboration will be key as you work closely with application teams and product managers to ensure alignment with business objectives and the overall roadmap.

Join the aTEAM at aCommerce!aCommerce is on the hunt for exceptional individuals who can empower brands to transform into high-performing enterprises. Our mission is to assist brands in achieving peak performance and exceeding their goals!If you are passionate about e-commerce and possess the skills, dedication, and enthusiasm to elevate brands to new heights, we want to hear from you! Become a vital part of the aTEAM as an Associate Key Account Manager!As an Associate Key Account Manager, you will act as the primary point of contact for clients, steering the entire process, which involves cross-functional collaboration with both internal teams and external partners. Your role will also focus on fostering robust partnerships with brands, marketplaces, and various channels to drive significant business growth.Your key responsibilities will include:Overseeing rapid e-commerce sales growth of major brands through online marketplaces (such as Lazada, Shopee, Zalora, 11 Street, JD Central, etc.) and their dedicated webstores.Creating and executing impactful promotional campaigns aimed at boosting client sales.Ensuring optimal product presentation and visibility across all online platforms.Advising clients on their e-commerce strategies, focusing on merchandising, promotion planning, and marketing initiatives.Collaborating with internal teams (including tech, warehouse, marketing) and external partners (marketplaces).Opportunity for career advancement into a category management role with added responsibilities.

Duties and Responsibilities ● Develop and implement innovative software solutions to effectively manage various aspects of supply chain and e-commerce applications, including order workflows and inventory management for online sales.● Create and optimize real-time APIs, asynchronous processes, and batch processes to facilitate seamless integration with external systems.● Collaborate closely with cross-functional team members in a scaled agile environment, actively contributing ideas for improvement to foster a culture of continuous learning within aCommerce.● Diagnose and resolve system errors and processing failures, providing effective workarounds and conducting root cause analysis for lasting solutions.● Deploy and manage large-scale, cloud-based distributed systems, ensuring optimal performance and reliability.● Design and execute unit tests, automated functional tests, and load tests to enhance system reliability and performance.● Maintain CI/CD pipelines for ongoing development services.● Create and uphold comprehensive unit tests for the code being developed.● Provide mentorship and guidance to junior developers.

Job Responsibilities: Accelerate the growth of the Live Commerce sector by creating efficient processes, identifying strategic partners, and fostering rapid expansion. Design, implement, and oversee daily operational systems that provide insights into objectives, progress, and challenges for our key initiatives. Establish and nurture relationships with departmental heads, external partners, and vendors to inform decisions on operational activities and strategic goals. Plan, assess, and analyze critical metrics for daily operational performance, ensuring the seamless delivery of live events at scale. Develop strategies to drive the adoption and conversion of live commerce, identifying and implementing process enhancements that improve the creator experience and overall output. Collaborate closely with product and technology teams to develop features that enhance the Live Commerce experience and improve creator streaming. Work in conjunction with various teams across the organization (site merchandising, CRM, Marketing, Analytics) to rapidly increase live shopping adoption by attracting relevant traffic to each event. Partner with marketing, social media, and influencer management teams to consistently build awareness and drive traffic to Live Events. Take full responsibility for the business outcomes of the Live Commerce venture, ensuring quick scalability, efficient investments, team development, and operational growth.

Position Overview: Join aCommerce as a Senior Specialist in Regional Marketing Solutions and play a pivotal role in shaping dynamic marketing strategies for our clients in a fast-paced environment. In this role, you will serve as a strategic liaison between our clients and execution teams, effectively translating regional business challenges into impactful marketing plans. Collaborating closely with brands and internal teams, you'll design comprehensive solutions ranging from Paid Media and Short Videos to KOL, Affiliate, and Branding initiatives aimed at driving E-Commerce growth. Key Responsibilities: Assess client business needs while identifying specific pain points and growth objectives across the region. Develop and present strategic marketing solutions that encompass diverse services including Paid Media, Short Video, Livestream, KOL management, Affiliate marketing, and Branding. Collaborate with marketing planning and execution teams to ensure that proposed strategies are practical, profitable, and in line with operational capabilities. Track the performance of implemented marketing solutions to guarantee they achieve client KPIs and GMV targets. Spot opportunities for service expansion through analysis of current campaign data and market trends. Craft and deliver strategic pitches and performance reports for client management teams and internal stakeholders. Gather insights on E-Commerce trends (like TikTok Shop and Shopee Live) to maintain the competitiveness and innovation of our solutions. Assist with any ad-hoc requests from the Head of Regional Marketing Solutions.

As a Marketing Planning & Strategy Executive, you will play a pivotal role in shaping the success of our clients' businesses. This position offers the unique opportunity to assemble and lead your own team, while gaining a comprehensive understanding of business operations. Your focus will be on optimizing marketing media channels (including AdWords, Facebook, CRM, and SEO) to drive sales beyond mere impressions and clicks. You'll dive deep into various strategies, from promotional tactics to website optimization, ensuring our clients achieve their goals.

Job Responsibilities Serve as a charismatic host for live streaming sessions, primarily focused on e-commerce. Provide accurate product information, reviews, and promotional details during the live broadcasts. Engage actively with viewers and respond to comments throughout the live streaming experience. Motivate the audience to interact with and purchase products during the live sessions. Thoroughly prepare for live streams by understanding scripts, product details, promotional information, and wardrobe selections before the session. Strive to enhance viewer numbers and increase sales during live streaming events.

Join aCommerce as the Lead for Communication Planning and Strategy, where you will spearhead innovative communication initiatives to elevate our brand presence across diverse markets. In this pivotal role, you will develop strategic communication plans that align with business goals, utilizing insights and analytics to optimize messaging and outreach. Collaborate with cross-functional teams to ensure cohesive messaging across all channels.

Join aCommerce, a leading eCommerce enabler in the ASEAN region, as we expand our dynamic business development team. We are looking for talented individuals who thrive in fast-paced, customer-centric environments. In this role, you will engage daily with key decision-makers from global brands, ensuring we not only meet but exceed their expectations while fostering long-term relationships. As the Associate Business Development Manager, your primary focus will be on educating clients about our services to drive sales, cultivate new client relationships, and nurture existing ones.

aCommerce stands as the premier e-commerce service provider in the Southeast Asian region, boasting a dedicated team of over 1,300 professionals and operations spanning Thailand, Indonesia, Malaysia, Singapore, and the Philippines. In the role of General Manager of Technical Professional Services, you will be at the helm of shaping the strategic direction and operational success of our Direct-To-Consumer (D2C) brand store developments and professional services division. Your responsibilities will encompass overseeing the delivery of comprehensive e-commerce solutions for global brands, while leading cross-functional teams in pre-sale support, project management, UX/UI design, engineering, and testing. You will play a pivotal role in driving revenue growth and ensuring outstanding client satisfaction in the dynamic Southeast Asian e-commerce landscape. Key Responsibilities: Provide leadership and execution across pre-sales support, project management, UX/UI design, engineering, and testing functions. Drive strategic growth of D2C offerings and client base, collaborating with the sales team to identify and capitalize on strategic opportunities. Support business development and client relationship management in various countries, acting as an escalation point for critical client issues related to project delivery and ensuring timely resolutions. Manage P&L responsibilities while leading multiple functions to deliver world-class e-commerce solutions. Develop D2C services and solutions with a dedicated technical delivery team reporting directly to you.

Job PurposeThe role of Manager - Corporate Finance & Investor Relations at aCommerce entails overseeing the company's funding strategies and nurturing relationships with banks, regulators, and investors while managing the future M&A strategy.This position is pivotal in fostering strategic communication and engagement between aCommerce Public Company and its investors, regulators, and stakeholders. Reporting directly to the Head of Corporate Finance, you will collaborate closely with our regional finance and FP&A teams to develop an Investor Relations strategy that cultivates long-term partnerships with both buy-side and sell-side communities, with the aim of enhancing and expanding our investor base over time.

Join aCommerce as a Project Manager and play a pivotal role in revolutionizing ecommerce for brands and retailers across Southeast Asia.In this vital position, you will collaborate closely with aCommerce’s Technology and Business teams, along with our valued clients and vendors, to ensure the successful execution and delivery of projects that align with business goals, timelines, and budgets.Your in-depth understanding of client requirements and technical details of their platforms will be essential for driving seamless system integration with the aCommerce platform, particularly in Order and Warehouse Management. You will serve as the primary point of contact for clients, vendors, and internal teams, overseeing technical aspects throughout the project lifecycle, from requirements gathering to rollout and maintenance. Your close collaboration with Business, Product Managers, and Development teams will be crucial in securing the necessary support for each project.

Join Acommerce as an Assistant Manager in Financial Planning & Analysis, where you will play a pivotal role in shaping our financial strategy and driving business growth. In this dynamic position, you will collaborate with various departments to analyze financial data, forecast trends, and provide insightful recommendations that support decision-making processes.

Join Acommerce as a Media Planner - Manager/Senior Manager and lead our dynamic team in strategizing and executing media plans that drive brand visibility and engagement. You will be responsible for analyzing market trends, optimizing media spending, and collaborating with cross-functional teams to enhance our clients' campaigns. This role offers the opportunity to work in a fast-paced environment where creativity and strategic thinking are valued.

ObjectiveEnhance awareness and drive the adoption of aCommerce’s comprehensive solutions within the Southeast Asian market, aiming to boost market share and brand visibility.Design and implement effective marketing campaigns across diverse channels to generate leads, educate prospective clients, and highlight the unique value of aCommerce’s offerings.Work collaboratively with cross-functional teams to ensure smooth product launches, successful campaign implementation, and efficient resource management.Key ResponsibilitiesMarket Research and Analysis:Conduct continuous research to uncover market trends, customer preferences, and competitor activities within the SEA eCommerce sector.Evaluate campaign performance metrics and user engagement to refine strategies and enhance outcomes.Generate insights and actionable recommendations to guide product development and marketing initiatives.Campaign Development and Execution:Design and oversee targeted marketing initiatives across both online and offline platforms (e.g., webinars, social media, case studies, white papers, events) tailored to the SEA audience.Create compelling content that aligns with the cultural nuances and preferences of the SEA market.Monitor campaign execution, manage budgets, and assess performance against set objectives.Product Launch and Go-to-Market Strategy:Assist in launching new aCommerce products and services by crafting targeted marketing materials and communications for the Southeast Asian market.Develop persuasive product messaging and positioning that resonates with the local audience.Collaborate with sales, product development, and customer success teams to ensure a seamless and impactful rollout.Channel Management and Optimization:Manage and enhance aCommerce's presence across relevant marketing channels, including social media, industry publications, and online communities.Implement strategies to maximize reach, engagement, and lead generation across all channels.Brand Advocacy and Relationship Building:Establish and nurture relationships with key stakeholders in the eCommerce industry, including media representatives, influencers, and industry associations.Promote aCommerce's brand identity and position it as a thought leader in the sector.

Are you passionate about the E-Commerce sector, one of today's most dynamic industries? At aCommerce, Asia's leading E-Commerce enabler, we are on the lookout for skilled individuals to forge and implement innovative solutions for renowned multinational brands such as L’Oréal, Samsung, Adidas, and Johnson & Johnson.Your Role:The Business Intelligence Analyst will join our E-Commerce Market Insights analytics team to design and develop top-tier analytical information that supports E-Commerce operations across Southeast Asia. You will collaborate with platform users, business process owners, and fellow team members to gather requirements and enhance processes. Key responsibilities include designing, extracting, analyzing, and visualizing data while establishing feedback loops with stakeholders to refine report quality continuously.

Are you passionate about artificial intelligence and e-commerce? Join our dynamic team at acommerce as an AI Solutions Manager! In this role, you will leverage cutting-edge AI solutions to drive sales and enhance customer experience in the rapidly evolving e-commerce landscape. You will collaborate with cross-functional teams to understand client needs and deliver impactful technical solutions.Your responsibilities will include developing strategic sales initiatives, managing client relationships, and providing technical support throughout the sales process. We are looking for someone with a strong technical background, excellent communication skills, and a deep understanding of the e-commerce industry.

Job Purpose The Video Production Coordinator will play a pivotal role in managing video production projects from inception to completion. This entails receiving briefs, crafting scripts, overseeing filming and editing, ensuring timely project delivery, and upholding brand consistency. A strong commitment to ongoing learning in video production techniques is essential to maximize the effectiveness of videos in driving sales and boosting engagement. Additionally, the coordinator will manage the budget to align with project goals. Job Responsibilities Project Planning and Management: Create detailed project plans, timelines, and budget forecasts. Oversee all stages of video production, including pre-production, filming, and editing. Ensure projects are completed on schedule, within budget, and to the highest quality standards. Manage several projects at once, effectively prioritizing tasks and deadlines. Creative Development: Collaborate with creative teams to devise engaging video concepts and scripts. Offer creative insights and support throughout the production journey. Guarantee that videos adhere to brand guidelines and fulfill marketing goals. Team Coordination and Communication: Lead and coordinate video production teams, including videographers, editors, and freelancers. Serve as the main point of contact for clients and stakeholders, providing regular updates and managing expectations. Encourage seamless communication and collaboration among team members. Budget Management: Oversee and regulate project budgets to ensure cost-effectiveness. Negotiate with vendors and freelancers to obtain competitive rates. Track and report on project expenditures. Quality Control and Improvement: Review and approve video drafts, ensuring they meet quality standards and project specifications. Implement quality control measures during the production process. Stay informed about industry trends and technologies to enhance video production quality and efficiency. Performance Analysis: Monitor and evaluate the effectiveness of released videos.

Join aCommerce as an Associate Category Head in our dynamic Marketing Key Account Management team. In this role, you will lead strategic initiatives aimed at enhancing brand visibility and driving sales growth within key accounts.As a pivotal member of our team, you will collaborate closely with cross-functional teams to develop and implement marketing strategies that align with our business objectives. Utilize data-driven insights to optimize campaigns and ensure the success of our key accounts.