About the job
Join Our Team!
Are you ready to take the next step in your career within the exciting digital marketing landscape? We invite you to become a part of our vibrant team at Teleperformance Spain, located in the heart of Barcelona. You'll be instrumental in a transformative project collaborating with Google Ads Products, a revolutionary tool that empowers businesses across the globe!
In this role, you will serve as the primary point of contact for Google customers, utilizing your active listening skills to effectively address their inquiries and assist them in navigating their advertising needs.
Key Responsibilities:
- Act as the first point of contact, accurately directing customer inquiries to the relevant departments.
- Achieve and surpass defined KPIs while delivering exceptional customer service.
- Adhere to company policies and procedures in all activities.
- Maintain high accuracy and compliance standards in all interactions with customers.
