Italian Speaking Customer Service Representative for Booking

Teleperformance Spain is hiring an Italian Speaking Customer Service Representative in Barcelona. This role centers on supporting clients with booking services, focusing on travel arrangements and related queries. What you will do Handle customer inquiries in Italian, offering clear and helpful responses Assist clients with travel bookings and resolve any is…

Teleperformance Spain is hiring a Spanish-Speaking Customer Service Representative for Booking in Barcelona. This position centers on assisting clients with booking-related questions and resolving service issues. Role overview As part of the customer service team, the main focus is to support customers in Spanish. The role involves handling inquiries, addressing concerns, and ensuring each customer receives attentive and accurate service. What you will do Respond to client questions and requests about booking services Resolve issues efficiently and professionally Communicate clearly in Spanish to deliver a positive customer experience Requirements Fluency in Spanish Strong communication skills Interest in customer service and problem-solving

Are you a compassionate individual with exceptional listening skills, a knack for problem-solving, and a passion for teamwork? If so, we have an exciting opportunity for you!Responsibilities:As a Customer Support Advisor for Booking, your primary role will be to comprehend and address customer needs effectively. You will engage with international travelers and accommodation providers globally, ensuring a superior standard of customer service. Your responsibilities will include responding to inquiries about services, payments, and technical requirements, while providing accurate information via email and phone.

DescriptionAre you ready to take your career to the next level and join a rapidly expanding team in the digital landscape?Become a vital part of our energetic team at Teleperformance Spain in the vibrant city of Barcelona, where you'll engage with an innovative project centered around Digital Marketing Ads — a transformative tool for businesses worldwide!In this role, you will be the first point of contact for Google customers, utilizing your active listening skills and solution-oriented approach to address inquiries or qualify leads for new Google Ads campaigns.Key Responsibilities Act as the primary contact, efficiently directing customer inquiries to the appropriate teams. Achieve set KPIs while ensuring exceptional customer service standards. Perform all tasks in accordance with company policies and procedures. Maintain accuracy and compliance, representing our company's values in every interaction. RequirementsLanguage Proficiency: C2 level in Italian and C1 level in English Customer-oriented with a positive and helpful attitude. Excellent verbal and written communication skills. Well-organized and adept at multitasking. Detail-focused. A collaborative team player committed to fostering a positive workplace culture. Preferred Skills Process Improvement: Continuously enhancing processes to increase efficiency and quality. Team Collaboration: Working effectively with colleagues to achieve shared objectives. Effective Communication: Sharing information and ideas through various channels. Emotional Intelligence: Recognizing and managing emotions to build strong relationships. Open-Mindedness: Valuing diverse perspectives to encourage teamwork. Critical Thinking: Analyzing information to make informed decisions. Solution-Focused: Tackling challenges with practical solutions. Entrepreneurial Mindset: Embracing innovation and proactive problem-solving. BenefitsBenefitsPart-time hybrid position in Barcelona with a competitive salary, Monday through Friday.Salary: €10,949.20 gross/yearReferral Program: Earn up to €2,000 for referring friends, depending on the language/project.Relocation assistance available.Private Health Insurance.Opportunities for clear career advancement supported by coaches and a motivating team atmosphere.Engaging work environment with bi-weekly meetings and team-building activities.

Are you an empathetic individual with exceptional listening skills? Do you possess a problem-solving attitude and thrive in a collaborative environment? If so, we have an exciting opportunity for you!Role Overview:As a Customer Support Advisor for Booking, your primary responsibility will be to discern and address customer needs. You will engage with international travelers and accommodation providers across the globe, ensuring an outstanding level of service. Your role will involve clarifying inquiries related to services, payments, and technical requirements, while delivering precise information through both email and phone communications.

Are you an empathetic individual with a knack for active listening and a passion for problem-solving? Join our dynamic team as a Serbian-Speaking Customer Support Representative for Booking, where you will play a crucial role in delivering exceptional service to our international travelers!Key Responsibilities:In your role as a Customer Support Advisor, you will actively engage with customers to assess their needs and provide tailored solutions. You will facilitate communication between global travelers and accommodation suppliers, ensuring a high standard of service throughout.Your tasks will include clarifying inquiries related to services, payments, and technical issues, while delivering accurate information via email and phone, all in accordance with established processes.

Are you an empathetic individual with a knack for problem-solving and a passion for teamwork? Join us as a Customer Service Advisor for Booking!Key Responsibilities:In this role, you will be responsible for understanding and addressing the needs of our customers. You will effectively communicate with international travelers and accommodation providers worldwide, ensuring exceptional service at all times.You'll be clarifying inquiries related to services, payments, and technical requirements while providing accurate information through both email and phone.

Join our dynamic Booking Services team in Barcelona as a Norwegian-speaking Customer Support Specialist! If you have a passion for assisting travelers, problem-solving, and thrive in an international atmosphere, this opportunity is perfect for you.Your ResponsibilitiesProvide exceptional support to travelers and accommodation partners globally through phone and email communication.Identify customer needs and offer precise, solution-oriented assistance.Address inquiries regarding services, payments, and technical challenges.Facilitate effective communication between guests and suppliers.Adhere to internal procedures while upholding high standards of service.

Are you a compassionate individual with exceptional listening skills and a knack for problem-solving? Do you thrive in a collaborative environment? If so, we have the perfect opportunity for you!Job Responsibilities:As a Customer Service Advisor for Booking, your primary role will be to understand and address the needs of our customers. You will engage with international travelers and accommodation suppliers worldwide, ensuring an exceptional level of customer service. Your duties will include:Listening attentively to customer inquiries and providing thoughtful responses.Clarifying questions related to services, payments, and technical requirements.Delivering accurate information and adhering to established processes via email and phone.Qualifications:Language Proficiency: Fluent in Swedish (C2 level) and proficient in English.Strong communication and interpersonal skills, both written and verbal.Proficient in PC applications: Office 365, CRM databases, and internal platforms.A solution-oriented mindset with the ability to tackle customer challenges effectively.A positive, motivated attitude to help navigate complex customer situations.Goal-oriented with an openness to adapting to changing priorities and business processes.Familiarity with accommodation platforms.Previous experience in customer service or contact center environments is a plus.Desirable Skills:Process Excellence: Committed to improving organizational processes.Collaboration: Effectively work with others to achieve shared goals.Communication: Proficient in exchanging ideas and information across various channels.Emotional Intelligence: Ability to understand and manage emotions for successful interactions.Open-Mindedness: Appreciate diverse perspectives to foster collaboration.Critical Thinking: Analyze information for informed decision-making.Solution Orientation: Focus on practical and effective solutions to challenges.Entrepreneurial Mindset: Innovative and proactive in identifying opportunities.Benefits:38.5 hours/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.Salary: 22,249 € gross/year.Rotating shifts available from 09:00 to 20:00.Initial Temporary Contract with the potential for a Permanent Contract based on business needs.27 paid vacation days per year.

At Beyond, we are revolutionizing the short-term rental industry with our premier Revenue Management System, embraced by thousands of property managers and owners globally. As a profitable and rapidly growing company, we leverage cutting-edge technologies—including AI—to empower our clients in maximizing revenue effortlessly. Our dedicated team of over 180 Beyonders embodies curiosity, craftsmanship, and a commitment to excellence, reflecting our belief that people are the core of every successful business.In this spirit, we are excited to welcome a Customer Onboarding Manager who will spearhead our onboarding initiatives for new clients. As the travel landscape evolves, so do our clients' needs. This pivotal role ensures that our customers not only adopt our solutions successfully but also excel in this dynamic environment.We encourage diversity and are committed to unlocking the potential of our team. If you're eager to seize a great opportunity, please apply even if you don't meet every qualification!Your responsibilities will include:Providing training and guidance to customers on Revenue Management best practices and utilizing Beyond Pricing to meet their revenue objectives.Facilitating early product adoption by helping customers understand and leverage key features from the outset.Enabling and training customers to ensure they feel confident and self-sufficient while using our platform.Managing the onboarding experience effectively, ensuring the timely completion of all tasks by both customers and internal teams.Launching customers adeptly to strengthen relationships, enhance product adoption, and ultimately boost retention and satisfaction.Maintaining an in-depth understanding of Beyond’s product suite, integrations, and pricing algorithms.Customizing the onboarding approach and feature set to align with the specific needs and objectives of each customer.Collaborating with cross-functional teams (e.g., Product, Support, Sales) to guarantee a seamless and positive customer experience.Acting as the voice of the customer to the Product team by sharing insights, trends, and feature requests.We are looking for a highly organized, naturally curious, and proactive individual who can thrive in this role.

Are you a compassionate individual with a knack for listening and a problem-solving approach? If you thrive in collaborative environments and are eager to assist customers, we have an exciting opportunity for you!Job Responsibilities:As a Customer Support Advisor for Booking, your primary role will be to understand and address the needs of our customers. You will engage with international travelers and accommodation providers globally, ensuring an exceptional level of customer service at all times.Your tasks will include clarifying inquiries regarding services, payment options, and technical requirements, while providing accurate information and adhering to established processes through email and phone communications.

Join our enthusiastic team at Teleperformance Spain, located in the lively city of Barcelona, to work on an innovative project related to Digital Marketing Ads—a transformative tool for businesses globally! This position is designed for individuals adept at navigating the intricacies of the Italian market and targeting high-potential companies within a tech-forward environment.Key Responsibilities:Conduct outbound calls to promote and sell our services.Develop, maintain, and update a comprehensive customer database.Expand and strengthen the customer base.Meticulously document outbound call histories and customer feedback.Ensure ongoing follow-up with customers.Analyze competitor offerings and devise effective sales strategies.Address customer inquiries and needs.Essential Qualifications:Language Proficiency: Fluent in Italian (C2 level) and proficient in English (both oral and written).Experience: Minimum of 14 months in sales and customer engagement, with a strong ability to learn and adapt rapidly.Self-motivated and capable of working independently with minimal supervision.CRM Proficiency: Familiarity with CRM software for tracking customer interactions and supporting sales processes.Effective Communication Skills.Business Acumen: Strong understanding of business principles and the ability to contribute to operational enhancements.Personal Attributes: Proactive, driven, and a team-oriented individual focused on customer satisfaction.Specialized Knowledge of the Italian Market:Thorough understanding of Italian business culture and regional variances, enabling tailored sales strategies.Familiarity with key sectors in the Italian economy, identifying unique business opportunities and needs.Ability to communicate effectively with Italian professionals in diverse settings, adjusting communication styles as necessary.Knowledge of Italian business language nuances, including appropriate terminology and cultural sensitivity.Basic understanding of Italian business regulations and data privacy laws.Preferred Skills:Process Improvement: Commitment to enhancing organizational processes for improved efficiency and quality.Collaboration: Ability to work effectively with others, sharing knowledge and resources to achieve collective goals.Communication: Proficient in exchanging information and ideas through various channels.Emotional Intelligence: Skill in managing personal and others' emotions to build positive relationships.

Are you ready to take your procurement career to the next level? We are seeking a dedicated and detail-oriented Procurement Specialist fluent in Italian to join our dynamic team in the staffing industry. In this role, you will be responsible for managing procurement processes, negotiating with vendors, and ensuring the best value for our organization.You will collaborate closely with various departments, streamline purchasing operations, and drive cost-effective strategies. Your expertise in procurement and your ability to communicate effectively in Italian will be crucial to our success.

Join Our Team!Are you ready to take the next step in your career within the exciting digital marketing landscape? We invite you to become a part of our vibrant team at Teleperformance Spain, located in the heart of Barcelona. You'll be instrumental in a transformative project collaborating with Google Ads Products, a revolutionary tool that empowers businesses across the globe!In this role, you will serve as the primary point of contact for Google customers, utilizing your active listening skills to effectively address their inquiries and assist them in navigating their advertising needs.Key Responsibilities: Act as the first point of contact, accurately directing customer inquiries to the relevant departments. Achieve and surpass defined KPIs while delivering exceptional customer service. Adhere to company policies and procedures in all activities. Maintain high accuracy and compliance standards in all interactions with customers.

Beyond revolutionizes the short-term rental industry with a premier Revenue Management System that is trusted by thousands of property managers and owners globally. We are a profitable and rapidly expanding company, leveraging cutting-edge technologies, including artificial intelligence, to empower our clients in maximizing revenue with minimal effort. Our diverse global team of over 180 passionate individuals embodies curiosity, craftsmanship, and dedication to excellence. We recognize that our people are our greatest asset, and we prioritize their development.We are seeking a dynamic Account Executive to join our vibrant team in Barcelona. Reporting directly to our Sales Manager, you will play a crucial role in driving our growth strategy and expanding our reach into new markets. This is an exciting opportunity to be part of a fast-paced organization that is shaping the future of travel.At Beyond, we celebrate diversity and are committed to fostering an inclusive environment. If you are eager for a great opportunity but do not meet every requirement listed, we encourage you to apply!As an Account Executive, your responsibilities will include:Identifying and pursuing new business opportunities within a designated territory;Managing the complete sales cycle, from qualification to closing deals, including presenting tailored solutions and negotiating terms;Understanding and addressing the needs of prospective clients and demonstrating how Beyond can provide value;Building a robust pipeline of potential clients to drive growth;Collaborating with team members to enhance product visibility and refine the lead qualification process;Delivering engaging product demonstrations both online and in-person.

Teleperformance Spain is seeking an Inside Sales Representative to join its digital advertising team in Barcelona. This role centers on engaging with businesses in both Spanish and Italian, supporting clients as they explore advertising solutions. What you will do Connect with potential clients to learn about their business goals and challenges Recommend digital advertising options that fit each client’s needs Guide clients through the sales process, from first contact to closing Maintain a high level of customer service at every stage of the relationship Requirements Fluency in Spanish and Italian Clear communication and strong interpersonal abilities Genuine interest in digital advertising and sales Skill in building rapport and understanding what clients need

Join Mercier Consultancy MD in an exciting role as a French-Speaking Customer Service Representative supporting an online banking platform. This position allows you to work remotely from beautiful Barcelona, Catalonia, with the unique opportunity to relocate to Greece. If you have a passion for banking and enjoy assisting customers with their financial inquiries, we would love to meet you!Key Responsibilities Provide outstanding customer support in French via phone, email, and live chat, addressing inquiries about online banking services, account management, and transactions. Assist clients in setting up new accounts, troubleshooting issues, and resolving concerns to ensure customer satisfaction. Deliver accurate information regarding banking products, services, promotions, and compliance regulations. Maintain detailed records of customer interactions in the CRM system for effective tracking and follow-up. Collaborate with internal teams to resolve complex issues and enhance the customer experience. Stay informed about banking trends and policies to provide knowledgeable guidance to customers.

Are you eager to boost your career in the digital marketing sector? Join our innovative team at Teleperformance in the lively city of Barcelona, and immerse yourself in a transformative project centered around Digital Marketing Ads—a revolutionary solution for businesses across the globe!Role OverviewAs a Google Ads Sales Executive, you will collaborate closely with Italian businesses and agency partners, delivering tailored digital advertising strategies. In this results-driven environment, you will contribute to expanding the Client’s customer base throughout the EMEA region, while crafting exceptional experiences and driving innovation in the Italian online marketing arena.Key Responsibilities Strengthen relationships with clients and agencies by offering personalized, performance-enhancing strategies and promoting supplementary digital marketing products. Provide strategic consulting to maximize return on investment for advertising expenditures, employing a high-quality consultative approach. Meet and exceed sales objectives while ensuring a remarkable customer experience. Engage proactively with customers via phone, video calls, and email communications. Qualifications Bachelor's degree or equivalent practical experience. Fluent in Italian (C2 level) and proficient in English. 1-2 years of experience in sales or online advertising. Familiarity with Google products such as Ads, AdSense, or YouTube. Excellent communication, time management, and analytical abilities. A collaborative team player, adaptable to fast-paced settings, with a strong goal-oriented and customer-centric mindset. Passionate about marketing, technology, and online advertising, with a commitment to continuous learning and development. Preferred Skills Process Excellence: Continuously improving organizational processes to enhance efficiency and quality. Collaboration: Effectively partnering with others, sharing insights and resources to achieve shared objectives. Communication: Sharing information, ideas, and messages across various channels and mediums. Emotional Intelligence: Recognizing and managing one’s own emotions and those of others to foster positive relationships. Open-Mindedness: Valuing diverse perspectives and ideas to enhance collaboration. Critical Thinking: Assessing information and arguments to make informed decisions based on data insights. Solution Orientation: Focusing on finding practical and effective solutions to challenges. Entrepreneurial Mindset: Embracing innovation, creativity, and a proactive approach to identifying opportunities. Benefits Full-time position (39 hours per week)

Teleperformance Spain is seeking a Bilingual Inside Sales Representative fluent in both Spanish and Italian. The role is located in Barcelona, Catalonia, and centers on building strong client relationships and driving sales growth. Key responsibilities Connect with clients through phone calls and digital communication channels Identify and pursue new sales leads, and follow up on existing inquiries Complete sales transactions while delivering attentive customer service Support and training New team members receive thorough training and ongoing support to help them succeed in their sales activities. Requirements Fluency in Spanish and Italian Genuine interest in sales and engaging with customers

Join our dynamic team as a Sales Development Representative for Google for Education, where you'll play a pivotal role in driving sales and expanding our reach in the education sector. We are looking for energetic individuals who are passionate about technology and education and are fluent in Italian.In this role, you will engage with educational institutions to understand their needs and provide tailored solutions. Your ability to communicate effectively and build relationships will be key to your success.