2nd Line Technical Support Engineer

Are you a security technician or someone passionate about IT/technology looking for a new challenge? Do you want to fully utilize your technical skills and experience? We're seeking an ambitious 2nd Line Technical Support Engineer to join the heartbeat of our organization. In this role, you will be jointly responsible for ensuring the continuity of service f…

Are you the technical wizard we are looking for? A professional with a passion for technology and IT, a keen eye for detail, and a heart that beats faster for innovation and engineering? Imagine working for some of the largest names in the Netherlands - banks, airports, industrial giants, and more. Your expertise will play a crucial role in securing the vital infrastructure of our country. This is the art of control at Nsecure. A significant challenge awaits you!Your Role as a System EngineerYou will work independently for leading clients in the Netherlands (primarily in the Randstad) and be responsible for complex projects in the field of security systems. You will be the key contact on-site, contributing to technical solutions and serving as an essential link between the client, subcontractors, and our internal organization. In larger projects, you will manage subcontractors and ensure the proper commissioning of our security products.Some of your responsibilities will include:Executing various high-end projects with systems in which you are an expert;Technically responsible for commissioning (single or multidisciplinary) security installations;Guiding external parties and subcontractors as the technical brain behind the process;Being the first point of contact for our clients during ongoing projects;Collaborating closely with project leaders while providing them with technical support;Engaging in the maintenance of hardware and systems, ensuring their optimal operation.About NsecureNsecure masters the art of balanced access control and security management. We are at the forefront of the industry, also as an employer. Our team consists of enterprising and innovative top specialists (in the making) dedicated to relieving clients' burdens. Together, we create the right balance between security and hospitality. Through our guidance and attentive listening, our clients gain better control over the continuity and compliance of their operations. Our solutions are never standard; they are unique works of art that fit seamlessly with the client. We love to exceed expectations. This is the art of control.Nsecure is the fast-growing market leader in access provision and safety. With currently 170 employees, we are among the best employers in the industry. We place great emphasis on keeping our people's knowledge and skills up to date. We work for the top 500 companies, including banks, airports, insurers, and large industrial complexes: organizations with complex accessibility and safety challenges.

As a Technical Leader, you will play a pivotal role within the client team, overseeing the technical aspects for assigned clients. Your technical expertise and guidance will be crucial in deploying the appropriate technology while ensuring the quality of service is upheld. You will be regarded as the ‘technical conscience’ of the team. In collaboration with the Service Level Manager, Project Leaders, and Business Developers, your passion for security technology will inspire and drive the team forward!Your Key Responsibilities:Provide technical support to project leaders within the team;Assist the sales team with engineering support, delivering the right technical input for client proposals and expansions;In partnership with the Service Level Manager, ensure contract fulfillment during execution;Advise on the technical quality of systems;Serve as the primary contact for resolving complex issues;Coach and mentor Field Engineers within your team;Report directly to the Manager of Projects within your client team.

As the IT infrastructure administrator for our clients, you will ensure that the environments remain stable, secure, and up-to-date. Our security applications are utilized 24/7 in complex, large-scale settings, making it essential for the underlying infrastructure, such as servers and connections, to function flawlessly.Your Role as a Technical AdministratorYou will be part of a dedicated team of administrators and architects. As the administrator, you will oversee the IT infrastructure, which includes a combination of private cloud, public cloud, and on-premise solutions used for our security applications across various major clients with stringent cyber security and privacy demands. Your responsibility is to ensure the environment is secure and operational continuity is maintained.You will serve as the primary point of contact for queries and suggestions regarding technical application management. You will monitor, manage, and maintain our entire ICT infrastructure, implement changes, and troubleshoot incidents and outages, collaborating with our IT partners as necessary. Your proactive involvement will contribute to implementing improvements and introducing new services. You will closely collaborate with the project team to ensure that management and monitoring of the environment are effectively controlled.Your Responsibilities Include:Conducting technical management for our Cloud and SaaS services (> 150 VMs);Requesting and configuring expansions/additions to our IT infrastructure;Managing incidents, problems, and changes;Optimizing management through automation and simplification;Proactively contributing to maintaining the security and reliability of our environments;Configuring our monitoring tools;Consulting and collaborating with our key IT partners;Keeping our documentation up to date;Developing improvements and adding new services.

How Do You Contribute?As a Social Support Worker, you will assist and coach refugees who have recently settled in the municipality. Your role is to guide them through the complexities of integrating into Dutch society, serving as a bridge to their new home. You play a pivotal role in their initial settlement and integration.Your Responsibilities:You will explain the workings of procedures and organizations.You will provide practical support regarding housing, finances, education, and healthcare queries.You will assist in understanding and managing correspondence.You will guide refugees in their interactions with various organizations and help them enroll in health insurance or school.You will support them in establishing a social network.You will collaboratively assess knowledge and skills with the refugee and create an action plan.You will document notes in the refugee tracking system.

Wesotronic is looking for an Assistant Service Coordinator Security Technology to help keep service operations running smoothly at our Barendrecht office. This role connects clients, technicians, and security systems, making sure disruptions, scheduling, and service processes stay on track. What You'll Do Coordinate and prioritize incoming service requests Schedule technicians for repairs and service calls Keep clients informed about scheduling and job progress Process work orders, hours, and materials for invoicing Monitor service quality, customer satisfaction, and overall performance Spot bottlenecks and suggest improvements to processes What We Offer Competitive salary based on skills and experience Employment conditions under the Metal & Technology collective labor agreement One-year contract, with the possibility of a permanent position Attractive pension plan with employer contributions Individual choice budget via Alleo (for extra days off, vacation pay, bike leasing, and discounts) Training and development opportunities within Wesotronic and VDK Group Active staff association that organizes outings Employee discounts at well-known stores and brands What We're Looking For Vocational diploma (MBO-4) in electrical engineering or a similar technical field Experience in a service department is an advantage Interest in security technology Strong communication and organizational skills Ability to stay calm under pressure, adapt to changes, and keep a customer focus Proactive attitude and ability to maintain oversight Don't meet every requirement but motivated to learn? Wesotronic welcomes ambition and would like to hear from you. Work Environment Location: Barendrecht, Zuid-Holland Clients: Regional and national Team: Service coordination, technicians, and project management Projects: Service and maintenance of security and communication systems About Wesotronic Wesotronic delivers complete security and communication solutions, including fire protection, CCTV, access control, and data networks. We handle design, implementation, and ongoing maintenance. Specialist in security technology Direct impact on service quality and customer satisfaction Short communication lines and quick decisions Family-run business with open communication

In de rol van Maintenance Engineer bij Nsecure ben je cruciaal voor het waarborgen van de operationele efficiëntie en betrouwbaarheid van de beveiligingssystemen van onze klanten. Je bent verantwoordelijk voor het uitvoeren van preventief onderhoud, het opsporen en oplossen van storingen, en het optimaliseren van systemen om de hoogste prestaties te garanderen. Je werkt nauw samen met ons team om een snelle reactie op problemen te waarborgen en om verbeteringen voor te stellen ter versterking van de algehele beveiligingsinfrastructuur.Belangrijkste verantwoordelijkheden:Voeren van gepland preventief onderhoud uit aan beveiligingssystemen zoals CCTV, toegangscontrole, alarmsystemen en andere relevante technologieën;Analyseren en oplossen van storingen en uitvoeren van noodreparaties om de downtime te minimaliseren;Inspecties en tests uitvoeren om de operationele status en prestaties van de systemen te controleren;Documenteren van alle onderhoudsactiviteiten, inclusief uitgevoerde taken, gebruikte materialen en wijzigingen;Samenwerken met het technische team voor het oplossen van technische problemen en het geven van feedback voor systeemverbeteringen;Assisteren bij installatie- en upgradeprojecten van beveiligingssystemen volgens de klantvereisten;Identificeren van nieuwe kansen en uitbreidingen binnen ons klantenteam.

We are seeking a motivated Internal Sales Engineer to join our dynamic sales team at Smiths Group. In this role, you will be responsible for providing exceptional sales support and technical expertise to our clients. You will work closely with our sales representatives to identify customer needs and offer tailored solutions, ensuring customer satisfaction and fostering long-term relationships.Key responsibilities include collaborating on technical proposals, assisting with product demonstrations, and responding to client inquiries promptly. This position is ideal for individuals who are passionate about sales and technology and are looking to grow their careers in a supportive environment.

As a key member of our elite team of Field Service Engineers at Nsecure, you possess exceptional knowledge and experience in access and identity management. Our clients trust you implicitly, ensuring their security and peace of mind. Together, we strive to be the best in the industry!Your Role as a Field Service EngineerYou will operate independently for leading clients across the Netherlands, primarily in the Randstad area, and take charge of servicing complex security installations. You will leverage your expertise to remotely troubleshoot issues from the office or on-site, aiming to assist clients as effectively and efficiently as possible.As a Field Service Engineer, you represent Nsecure to our clients. You will enthusiastically convey the value we provide and strive for excellence in quality and customer satisfaction. Although this is an independent role, you will enjoy collaborating with colleagues to share knowledge and support one another.Your Responsibilities Include:Diagnosing and resolving complex technical issues;Providing expert advice to clients and initiating follow-up actions based on their needs;Implementing changes as required;Managing subcontractors for service-related changes;Participating in on-call duty as needed.About NsecureNsecure masters the art of balanced access control and security management, leading the industry as an employer as well. Our team comprises entrepreneurial and innovative specialists dedicated to easing the burdens of our clients. Together, we continuously create the right balance between safety and hospitality. Through our proactive engagement and attentive listening, we enable our clients to achieve better continuity and compliance in their operations. Our solutions are never standard; they are unique masterpieces tailored to each client, consistently exceeding expectations. This is the art of control.Nsecure is a rapidly growing market leader in access provision and security, currently employing 170 professionals and recognized as one of the best employers in the sector. We prioritize up-to-date knowledge and skills for our team members and serve top-tier companies such as banks, airports, insurers, and large industrial complexes, addressing complex accessibility and security challenges.

Are you passionate about making a positive impact in the lives of individuals with disabilities? Join our dedicated neighborhood team in Barendrecht! We are currently seeking a motivated Community Service Worker for Youth and Adults with Disabilities.This role offers a flexible schedule of 32 to 36 hours per week, with no weekend shifts required. You should be SKJ registered or willing to register shortly.Your ResponsibilitiesAs a professional at MEE, you will play a crucial role in supporting residents with disabilities. You will visit clients at home, working collaboratively to identify challenges and explore viable solutions.In your capacity as a MEE staff member, you will always stand by the client's side, focusing on their capabilities and excelling at clarifying questions. You will assist in strengthening the social networks surrounding the clients.Often, you will provide basic assistance directly from the neighborhood team. When necessary, you can also coordinate specialized support or long-term assistance.The Neighborhood TeamThe Barendrecht neighborhood team consists of professionals from various providers collaborating at the local level. You will encounter a wide range of complex inquiries from clients, specifically focusing on those with disabilities including autism, intellectual disabilities, ODD, and Down syndrome.A team leader oversees the group, and each team has access to a behavioral expert. Ample opportunity for case discussions and reflection is provided.The neighborhood team works closely with institutions such as schools, Veilig Thuis, the CJG, the JGZ, and community care networks.Hear Zakiya share her experiences working in the neighborhood team.Our OfferYou will receive a one-year contract with the intention of establishing a long-term collaboration based on your performance.The gross monthly salary ranges from €3,481 to €5,098 for a 36-hour workweek (Cao Gehandicaptenzorg, scale 55).We provide excellent secondary employment benefits, including:An end-of-year bonus of 8.33% of the gross annual salary and 8% holiday allowance;Competitive travel expense reimbursement and an NS Business Card for work-related travel;201 vacation hours (full-time) annually, with the option to buy and sell vacation hours;A strong pension plan with PFZW, the best pension fund in the Netherlands as voted in 2021;A laptop and a smartphone;...

Functieomschrijving: Backoffice Medewerker SLAIn de rol van Backoffice Medewerker SLA ben jij een essentieel onderdeel van ons klantenteam. Je bent verantwoordelijk voor de administratieve afhandeling, het doorvoeren van wijzigingen en de coördinatie van operationele taken met betrekking tot onze dienstverleningscontracten. Je biedt ondersteuning aan de Service Level Manager om een optimale service voor onze diverse en vooraanstaande klanten te waarborgen. In deze functie fungeer je als een belangrijke 'spin in het web', met veel interactie met andere afdelingen en disciplines.Jouw verantwoordelijkheden omvatten:Het opstellen en uitschrijven van contracten;Opstellen van indexatiebrieven;Verzamelen van purchase orders voor het nieuwe jaar;Inkopen van diensten van derden volgens contractafspraken;Verwerken en jaarlijks bijwerken van kostenbegrotingen en opbrengstverdelingen;Voorbereiden van onderhoudsorders voor het nieuwe jaar;Coördineren van onderhoud door derden (onderaannemers/leveranciers);Werkorders gereedmaken voor de uitvoering van onderhoud;Opstellen van onderhoudsrapportages inclusief diensten van derden;Voorbereiden en opstellen van Service Reviews/onderhoudsbegrotingen;Bijdragen aan het verbeteren van de aangeboden diensten.Over NsecureNsecure excelleert in het bieden van gebalanceerde toegangscontrole en security management oplossingen. Wij zijn toonaangevend in onze branche en dat geldt ook voor ons als werkgever. Ons team bestaat uit ondernemende en innovatieve specialisten die zich inzetten voor het ontzorgen van onze opdrachtgevers. Samen streven we naar de juiste balans tussen veiligheid en gastvrijheid. Door onze proactieve aanpak en aandacht voor detail, helpen we onze klanten beter grip te krijgen op de continuïteit en compliance van hun bedrijfsvoering. Onze oplossingen zijn uniek en op maat gemaakt voor elke klant, waarbij we altijd de verwachtingen overtreffen. Dit is de essentie van controle.

As a Senior Hardware Engineer at SWARCO Netherlands, you will be an integral part of a multidisciplinary project or construction team, contributing to innovative infrastructure initiatives. Your role involves designing and developing detailed drawings for electrical control installations for bridges, locks, weirs, tunnels, and traffic control centers. With your expertise and collaborative spirit, you will transform customer requirements and functional specifications into safe, smart, and maintainable solutions.Create designs based on customer inquiries and functional specifications;Determine necessary hardware components;Develop electrical installations in AutoCAD and/or Eplan, adhering to relevant standards, guidelines, and customer specifications;Conduct related calculations to support design execution;Estimate hours required for tasks;Perform peer reviews on execution designs;Stay updated on the latest developments and contribute to project innovation;Assist in optimizing work processes and standards. What We Offer You:At SWARCO, we believe that a new job should provide more than just an attractive salary or an exciting project; it should encompass the entire experience. Thus, we offer you a dynamic and challenging position where you can work on impactful projects. From day one, you will benefit from a comprehensive onboarding process and guidance from an experienced colleague. Your growth and development are paramount to us, providing you with opportunities for both internal and external training courses.Benefits for Full-Time Employees:A gross monthly salary ranging from €3,352 to €5,104, commensurate with your knowledge and experience;25 vacation days and 13 ADV days to truly unwind;A variable profit-sharing scheme;A friendly work atmosphere with enjoyable outings organized by our staff association;A collective health insurance plan and a solid pension scheme via PMT;Flexible working hours and the option to work from home to maintain a work-life balance;A laptop and smartphone to perform your tasks effectively;Fresh fruit in the office and a bicycle plan to promote sustainability and fitness;Extensive training, development, and career advancement opportunities.Join us and be part of a team that celebrates new colleagues and shared successes!

As a Senior Hardware Engineer specializing in Infrastructure at SWARCO Nederland, you will be an integral part of a dynamic multidisciplinary project or construction team. You will engage in cutting-edge infrastructure projects, taking charge of hardware design and development for electrical control installations related to bridges, locks, weirs, tunnels, and traffic control centers. Your role involves translating client requirements into functional specifications, ensuring that designs comply with established standards, regulations, and expectations. You will assume ownership of your designs, ensuring timely and budget-conscious completion. Furthermore, you will mentor junior engineers, contribute to technical innovations, and collaborate closely with various disciplines and suppliers. Your responsibilities include:Providing proactive input and guidance during the tender phase;Developing realistic and competitive cost estimates;Creating final and execution design documents based on client requirements or functional specifications;Defining project scope and coordinating with suppliers and other stakeholders;Coaching and supervising a small team of junior engineers;Reviewing and approving design documents;Monitoring and reporting on project progress and budgets;Enhancing and optimizing work processes and standards within the organization;Staying abreast of the latest developments and actively contributing to project innovations.

Join Our Team as a Full Stack DeveloperAre you a skilled Full Stack Developer with a passion for creating scalable systems? At our dynamic startup, you will take on a pivotal role in architecting and developing enterprise applications that serve clients across the US, Europe, and Asia.In this collaborative environment, you will work closely with fellow developers and QA professionals. Together, you will brainstorm ideas, enhance existing features, and incrementally build new functionalities. Your contributions will help define our technical roadmap, and your expertise will support the team in overcoming challenges. You will be engaged in both backend and frontend development, ensuring seamless integration of systems while maintaining reliability and efficiency. As an experienced developer, you will also mentor teammates, conduct code reviews, and facilitate knowledge sharing as you navigate our framework.