Senior Customer Relationship Executive - Bangalore South RI

About Rentokil Initial HygieneWith a presence in over 75 countries, Rentokil Initial Hygiene India stands as a premier provider of hygiene solutions on a global scale. Backed by a century of expertise, we offer customized solutions designed to meet diverse business needs, ensuring complete peace of mind through our comprehensive services. Our extensive washr…

About Rentokil Initial HygieneRentokil Initial Hygiene is a global leader in hygiene solutions, operating across over 75 countries. With a century of experience, we specialize in tailored hygiene services designed to meet unique business needs, ensuring complete peace of mind through our reliable offerings. Our comprehensive range of washroom hygiene services includes the provision and maintenance of air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats.About the Role:The Customer Relationship Executive/Sr. Customer Relationship Executive plays a pivotal role in enhancing client satisfaction and success. You will drive successful adoption and onboarding, ensuring clients realize the full value of our products. This includes understanding our offerings, managing key Customer Success metrics, handling escalations, cultivating strategic relationships, and continuously refining processes for an exceptional customer experience and retention.You will report to the Lead of Customer Relationship Management and work collaboratively within a multi-functional team, engaging with both internal teams and external stakeholders.Key Responsibilities:Facilitate successful adoption and onboarding for clients, ensuring they recognize the business value of our services.Gain an in-depth understanding of our products and services, using this knowledge to enhance customer experiences.Manage key Customer Success metrics, including customer health, renewals, upselling, and churn, implementing strategies to drive business results and elevate the customer experience.Oversee escalation management and maintain a strong support and services relationship with customers, focusing on tracking operational metrics and addressing pain points.Build strategic relationships with key stakeholders to gain insights into customer businesses and develop growth strategies for Rentokil Initial Hygiene.Continuously evaluate and enhance our Customer Success processes to ensure exceptional service delivery.Retain clients by addressing complaints and issues promptly to reduce predictive churn.

About Rentokil Initial HygieneRentokil Initial Hygiene India is a leading global provider of hygiene solutions, operating in over 75 countries. With a century of experience, we offer customized hygiene services that ensure complete peace of mind for our clients. Our extensive range of washroom hygiene services includes air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats.About the Role:As a Senior Field Sales Executive, you will proactively pursue and engage potential customer prospects. Your role will involve delivering comprehensive solutions to both new and existing accounts, driving revenue growth, enhancing customer acquisition, and ensuring profitability.Key Responsibilities:Identify, source, and secure long-term and short-term B2B business opportunities.Develop new business opportunities within current and prospective customer bases aligned with our sales strategy.Ensure client retention by meeting ongoing customer expectations.Oversee daily sales activities, including proposals, service agreements, prospecting, and market development.Collaborate with the service team by providing valuable customer feedback.Foster strong relationships with clients.Assist in debt collection activities.Lead and manage the sales team.Key Performance Indicators:Achieve a Gross Monthly Revenue Target of 1.5L/2L/2.5L.Secure 02 new logos/accounts per month.Ensure collection for the first three months of newly acquired business.Enhance client retention and effectively handle complaints.Adhere to SHE guidelines.Qualifications:Strong proficiency in verbal and written English is preferred.Excellent interpersonal and networking skills.Effective communication abilities.Proven negotiation skills with clients.Target-oriented with a track record of achieving sales goals.Proficient in computer skills.Educational Background:Graduate in any field (Any stream)/Postgraduate.3-5 years of relevant experience.Valid two-wheeler license is required.Work Environment:Individual Contributor role.Collaboration with internal teams.Engagement with external stakeholders.Benefits:Join Rentokil Initial Hygiene and experience our core values driving our mission and vision. We offer a supportive work environment with opportunities for professional growth.

About Rentokil Initial HygieneRentokil Initial Hygiene, a global leader in hygiene solutions, operates in over 75 countries and brings a century of expertise in providing tailored hygiene services. Our commitment to customer satisfaction ensures you experience peace of mind with our comprehensive hygiene solutions, including washroom hygiene services, air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats.About the Role:As a Field Sales Executive, your primary responsibility will be to proactively identify and engage potential customers. You will deliver comprehensive solutions to both new and existing clients, driving revenue growth, enhancing customer acquisition, and maximizing profitability.Job Responsibilities:Identify, source, and secure both long-term and short-term B2B business opportunities.Develop new business prospects within existing and new customer bases according to the sales strategy.Ensure client retention by consistently meeting customer expectations.Manage daily sales activities, including proposals, service agreements, and market development.Provide customer feedback to support the service team.Foster strong relationships with clients.Assist with debt collection.Lead the sales team effectively.Key Performance Indicators:Achieve gross monthly revenue targets of 150,000 to 250,000 INR.Secure 2 new accounts per month.Ensure collection for the first three months of newly acquired business.Maintain client retention and handle complaints efficiently.Adhere to SHE guidelines.RequirementsEssential Skills:Proficiency in verbal and written English is preferred.Strong interpersonal and networking abilities.Effective communication skills.Negotiation skills with clients.Proven ability to meet targets.Computer literacy.Educational Requirements:Any Graduate (any stream) / Postgraduate.3-5 years of relevant experience.A valid two-wheeler license.Role Type and Key Relationships:Individual Contributor.Collaboration with internal teams.Engagement with external stakeholders.BenefitsWhat to Expect from Rentokil Initial Hygiene:Our core values drive our mission and vision. Join us to be part of a team that prioritizes health and hygiene.

Attention Job Seekers!We are excited to announce openings for the role of Customer Support Executive during Day Shift! Interested candidates are invited to attend a face-to-face interview at our office. Interview Dates: 8th September 2025 to 9th September 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799) Job Description:* Provide exemplary support and assistance to customers. Eligibility Criteria:* Language Skills: Excellent proficiency in English and Hindi* Qualification: Any Graduation or Post Graduation* Experience: Freshers to 3 years of experience* Age Limit: Below 30 years* Location: Marathahalli, Bengaluru* Shift: Day Shift (No Cab Facility)* Salary: Up to 27,000 INR Note: We encourage you to refer your friends as well! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul Space Paradigm, Marathahalli Village, Bengaluru - 560037Landmark: Near Sidewalk Club, near Bata Showroom (Marathahalli Multiplex)View on Map

Qualifications:MBA/PGDMExperience: 12 to 15 yearsRoles and Responsibilities:Develop and implement comprehensive CRM processes and structures to enhance customer satisfaction.Ensure exceptional customer experience throughout the customer journey from inquiry to handover.Lead recruitment, induction, training, and development of the CRM team in alignment with company standards.Oversee timely query resolution within TAT and manage escalations effectively.Provide management with insights through various MIS reports and feedback mechanisms.Ensure compliance with processes, policies, and procedures within the designated TAT.Coordinate with financial institutions to streamline loan disbursement processes for customers.Optimize collaboration between back office, Relationship Managers, and Accounts teams.Measure team performance through collection metrics and CSSM scores.Engage with customers during their visits to the office or site.Handle exceptional customer cases by adhering strictly to the Internal Memo process (IOM).Safeguard customer files and sensitive data to prevent loss or misplacement.Assist the team in meeting critical deadlines related to agreements, registrations, and payments.Organize training sessions for team members on CRM software, SAP, and MS Office tools.Ensure collection of all KYC documents (PAN card, passport, OCI) from customers.Strictly implement the allotment and agreement processes.Ensure important legal documents are handed over only to customers or their authorized representatives.

Position Title: Customer Relationship OfficerRole Overview: We are seeking a dedicated and enthusiastic Customer Relationship Officer to join our team and provide exceptional service to our valued customers. You will handle customer inquiries through various channels, ensuring compliance with our service protocols while delivering a positive experience.Key Responsibilities:Manage and respond to customer emails and calls as per process guidelines.Engage with customers to address their needs and provide support.Maintain accurate records of customer interactions and transactions.Qualifications:Any Graduate or Post Graduate (B.Com, BBA, BCA, BA, BE, B.Tech, MBA, M.Com, B.Sc)Freshers or candidates with up to 1 year of experience are welcome to apply.Age Limit: Candidates should be below 27 years of age.Additional Information: Please note that no cab facility will be provided.

Join our dynamic Enterprise business unit at Apna, where we are dedicated to driving revenue, enhancing sales, and ensuring customer retention. Our team is structured into three key areas: Sales, Marketing, and Revenue Operations, which includes Customer Success Management. Each sales team is tailored to specific industry expertise, while our customer support and marketing teams operate horizontally. Together, we play a crucial role in maintaining a healthy job marketplace, leveraging our brand partnerships to improve candidate retention and attract new talent. By securing larger mandates from new clients, we provide strategic insights that guide both growth and product development.As a Customer Success Manager, you will be responsible for providing exceptional support, nurturing relationships, and expanding business opportunities for 400-500 Tier 5 enterprises, with the goal of elevating these organizations to higher tiers. Depending on workload, you will manage 150-300 organizations. Tier 5 enterprises typically exhibit SMB-like purchasing behaviors, with smaller ticket sizes and engagement levels, often interacting with junior to mid-management clients.Your career path within the team is designed for growth; you will progressively manage Tier 1 to Tier 4 clients and collaborate closely with Pod leads and the CSM head on major accounts.Responsibilities Include:Conducting proactive and periodic outreach to recruiters to gauge account health.Executing extensive telephonic outreach to recruiters and administrators, adhering to our outreach SOPs to resolve client issues and foster Apna’s growth.Identifying reasons for low consumption and Net Promoter Score (NPS) and addressing these challenges through self-initiatives or by engaging our priority support team.Maintaining comprehensive documentation and closing the loop on red flags, while regularly sharing the “Voice of the Customer.”Owning Net Revenue Retention (NRR) for assigned organizations.Focusing on existing accounts with a client-centric retention strategy, identifying the best products suited for varying roles and locations.Recognizing training needs and creating timely tickets for product webinars, along with sharing tutorial resources via WhatsApp.Analyzing client requirements and proposing tailored solutions for talent acquisition and branding needs.Supporting large sales initiatives led by the Enterprise Pod.Highlighting significant upsell and cross-sell opportunities to Pod leads by identifying key decision-makers within organizations.For select clients, performing sales analysis, usage reviews, and product analysis on a monthly basis to identify usage patterns and hiring trends.Managing complex sales scenarios and securing clients based on delivered value.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients have a smooth onboarding experience. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding journey for new clients, providing a warm welcome, detailing our products and services, and helping them familiarize themselves with our platform.2. **Client Assistance**: Serve as the primary contact for clients, addressing their queries and concerns through phone and email communications. Provide knowledgeable support to help them utilize our offerings effectively.3. **Problem Resolution**: Proactively identify and troubleshoot client issues, working diligently to achieve quick resolutions. Collaborate with internal teams to ensure client concerns are handled accurately and promptly.4. **Relationship Building**: Forge and maintain strong, lasting relationships with clients, understanding their unique needs to provide personalized support.5. **Client Education**: Equip clients with insights and educational resources, informing them about updates, new features, and best practices to enhance their experience with our products and services.6. **Client Feedback**: Act as a liaison between clients and internal teams, relaying valuable feedback that contributes to the enhancement of our offerings.7. **Record Keeping**: Ensure accurate and up-to-date maintenance of client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring our clients receive the utmost support and guidance. Your responsibilities will include:1. New Client Onboarding: Lead new clients through a seamless onboarding process, offering a warm welcome and comprehensive explanations of our products and services, ensuring they fully understand our platform and offerings.2. Client Assistance: Serve as the primary point of contact for our clients, attentively addressing their inquiries and concerns through phone calls and emails, while providing expert assistance to help them navigate our services effectively.3. Problem Resolution: Proactively identify and resolve client issues, collaborating with internal teams to ensure accurate and timely solutions to client concerns.4. Relationship Building: Foster and maintain strong, enduring relationships with clients by understanding their unique needs and preferences, providing personalized support tailored to them.5. Client Education: Equip clients with valuable insights and educational resources to empower informed decision-making. Keep them updated on new features and best practices to enhance their experience with our offerings.6. Client Feedback: Act as a vital link between clients and internal teams, relaying valuable feedback that drives improvements in our services.7. Record Keeping: Ensure accurate and timely documentation of client interactions in our CRM system.

ABOUT US:Rentokil Initial Hygiene is a part of the esteemed Rentokil Initial group, a globally recognized provider of hygiene solutions operating in over 90 countries. With 120 years of experience, we deliver tailored solutions designed to meet unique business needs, ensuring unparalleled peace of mind through our comprehensive services.Initial Hygiene specializes in a diverse array of washroom hygiene services, including the provision and maintenance of essential products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats, and scenting solutions.Since our inception in 1903, we have established a vast network of core support services, enabling us to offer top-notch washroom services, floor care, and scenting solutions. Our scientifically-driven approach and years of expertise allow us to customize our offerings to precisely fit the needs of your business, all while ensuring uninterrupted operations.For more information, visit: https://www.initial.com/in/

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in enhancing our client experience. Your primary responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients, ensuring they receive a warm welcome and comprehensive understanding of our products and services.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email communications, while providing informed guidance to navigate our offerings effectively.3. **Problem Resolution**: Proactively identify and resolve client issues, collaborating with internal teams to ensure timely and accurate responses.4. **Relationship Building**: Cultivate and maintain strong, long-lasting client relationships by understanding their unique needs and preferences, delivering personalized support.5. **Client Education**: Provide insights and educational resources to empower clients in making informed decisions about our products and services, including updates and best practices.6. **Client Feedback**: Act as a liaison for client feedback, sharing valuable insights with internal teams to enhance our services and offerings.7. **Record Keeping**: Ensure accurate documentation of client interactions in our CRM system to maintain up-to-date records.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients experience a seamless onboarding journey. You will welcome new clients, explain our innovative products and services, and assist them in navigating our platform. Your responsibilities include:1. **New Client Onboarding:** Lead the onboarding process for new clients, providing a warm welcome and clear explanations of our offerings.2. **Client Assistance:** Serve as the primary point of contact for client inquiries via phone and email, providing knowledgeable support to enhance their experience.3. **Problem Resolution:** Identify and resolve client issues promptly, collaborating with internal teams to ensure swift solutions.4. **Relationship Building:** Foster strong, lasting relationships with clients by understanding their unique needs and preferences for personalized support.5. **Client Education:** Share insights and educational resources to empower clients in making informed decisions about our products and services.6. **Client Feedback:** Act as a liaison between clients and internal teams, sharing valuable feedback to enhance our offerings.7. **Record Keeping:** Maintain accurate client records and interactions within our CRM system.

As a Customer Relationship Manager, you will play a pivotal role in onboarding new clients, ensuring they have a seamless experience as they integrate with our platform. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients by providing a friendly welcome, explaining our range of products and services, and helping them navigate our platform.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing their inquiries and concerns through phone and email. Provide knowledgeable support to enhance their navigation of our offerings.3. **Problem Resolution**: Proactively identify and troubleshoot client issues while collaborating with internal teams to ensure timely and effective resolutions.4. **Relationship Building**: Cultivate and maintain strong, lasting relationships with clients by understanding their specific needs and preferences, allowing you to tailor your support accordingly.5. **Client Education**: Equip clients with insights and resources to make informed decisions. Communicate updates, new features, and best practices to enhance their overall experience.6. **Client Feedback**: Act as a liaison between clients and internal teams, delivering valuable feedback to improve our services and offerings.7. **Record Keeping**: Ensure accurate and thorough documentation of client interactions and records within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring an exceptional onboarding experience for new clients. Your responsibilities will include:New Client Onboarding: Lead new clients through their onboarding journey, warmly welcoming them, explaining our range of products and services, and assisting them in navigating our platform.Client Assistance: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email, providing knowledgeable guidance for effective navigation of our offerings.Problem Resolution: Identify client issues and work diligently to resolve them swiftly, collaborating with internal teams to ensure timely and accurate solutions.Relationship Building: Cultivate strong, enduring relationships with clients by understanding their unique needs and preferences and delivering personalized support.Client Education: Provide insights and educational resources that empower clients to make informed decisions, including updates on new features and best practices to enhance their experience.Client Feedback: Act as a vital link between clients and internal teams, conveying valuable feedback to improve our services.Record Keeping: Ensure accurate and up-to-date maintenance of client records within our CRM system.

As a Customer Relationship Specialist, you will play a pivotal role in ensuring our clients experience a seamless onboarding journey. Begin by warmly welcoming new clients, guiding them through our diverse range of products and services, and helping them navigate our platform effectively.In this position, you will serve as the primary point of contact for clients, promptly addressing their questions and concerns through both phone and email communications. Your expertise will be vital in providing insightful guidance and support.Additionally, you will be responsible for identifying and resolving any issues that clients may encounter, collaborating with internal teams to ensure accurate and timely solutions.Building meaningful, long-lasting relationships with clients is essential. By understanding their unique needs, you will tailor your interactions to provide personalized support and education, empowering clients to make informed decisions.Acting as a liaison between clients and our internal teams, you will convey valuable feedback to enhance our offerings. Finally, you will maintain meticulous records of client interactions within our CRM system to ensure our records are always accurate and up-to-date.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Senior Play Framework Developer. We are seeking a skilled professional with over 8 years of experience in Play Framework development to help us build cutting-edge applications. Your expertise will drive our projects forward and enhance our service offerings.

Dear Job Seekers,Join us for an exciting opportunity at Valuestream Business Solutions! We are currently seeking enthusiastic candidates for Customer Support roles in our Day Shift program. If you're eager to grow your career in a vibrant work environment, we invite you to walk in for a face-to-face interview on the specified dates and times.Interview Schedule:Interview Dates: 8 Sep 2025 & 9 Sep 2025Interview Time: 10 AM to 1 PMContact Person: Sridevi (9945764799)Job Responsibilities:* Addressing customer inquiries and providing effective resolutions, support, and assistance related to the services offered by our clients.Qualifications:* Any Graduation or Post Graduation* Freshers or candidates with up to 2 years of experience are welcome* Age limit: Below 30 years* Excellent communication skills in English and Hindi are essential.Work Details:* Location: Marathahalli* Shift: Day Shift* Salary: Up to ₹27,000 per monthVenue:Valuestream Business Solutions Pvt Ltd, 2nd floor, SOUL SPACE PARADIGM, behind Bata Showroom, Marathahalli Village, Marathahalli, Bengaluru, Karnataka 560037Landmark: Near Multiplex bus stop, Near Bata Showroom/Kake-di-Hatti

Join our innovative team at Squircle IT Consulting Services Pvt Ltd as a Teradata Administrator. We are seeking a skilled professional who is passionate about data management and has a strong understanding of Teradata systems. You will be responsible for the installation, configuration, and maintenance of Teradata databases, ensuring optimal performance and security.

About Rentokil Initial HygieneRentokil Initial Hygiene India is a leading provider of hygiene solutions, trusted across more than 75 countries worldwide. With a century of experience, we offer customized services that guarantee 100% peace of mind. Our extensive range of washroom hygiene services includes air fresheners, sanitizers, feminine hygiene units, hand dryers, soap dispensers, and floor protection mats, all tailored to meet the unique needs of businesses.For more details: https://www.initial.com/in/About the Role:As an Operations Executive, you will be pivotal in client coordination, service scheduling, data validation, financial management, and contract follow-ups. Your role will emphasize efficient material consumption analysis while collaborating with both internal teams and external stakeholders.Key Responsibilities:Coordinate effectively with clients to fulfill their service requirements.Optimize service scheduling for efficient resource management.Create and execute service plans for maximum effectiveness.Perform data validation and generate reports.Delegate tasks to the service team to ensure timely delivery.Manage billing processes and submit invoices to clients.Follow up on purchase orders, service contracts, and legal agreements.Handle contract renewals and follow-ups.Oversee team attendance management.Maintain petty cash records.Ensure vehicle usage and maintenance are efficient.Manage service center maintenance.Analyze material consumption to enhance cost efficiency.Key Result Areas:Client CoordinationService Scheduling & PlanningEssential Skills:Strong organizational abilitiesContract management expertiseResource allocation and optimization skillsEffective team managementQualifications:A bachelor's degree or equivalentFreshers or candidates with 1-2 years of experience in operations are welcomed.Work Environment:Individual Contributor roleCollaboration with internal teams and external stakeholdersWhat to Expect at Rentokil Initial Hygiene:Our core values are integral to our mission. We believe that our people are the driving force behind our success...