Support Account Manager

As a Support Account Manager at Saviynt, you will play a pivotal role in ensuring our clients receive the highest level of service and support. You will be responsible for managing client relationships, resolving issues, and providing solutions that enhance client satisfaction. Your ability to communicate effectively and understand client needs will be essen…

Cognite is leading the charge in industrial digitalization, creating innovative AI and data solutions that tackle some of the most challenging and impactful issues facing the world today. With our unparalleled industrial expertise and a robust suite of AI capabilities, including low-code AI agents, we are at the forefront of enabling digital transformation and driving operational enhancements.Our ambitious moonshot aims to unlock $100 billion in customer value by 2035, fundamentally transforming how industries operate globally.

About the Role Konovo is hiring an Account Support Specialist in Bengaluru, Karnataka. This role focuses on supporting clients and helping maintain strong customer relationships. The position offers the chance to build skills while working with a team committed to high-quality service. What You Will Do Assist clients with their account-related questions and needs Work closely with team members to resolve customer issues Support ongoing efforts to improve customer satisfaction Location This position is based in Bengaluru, India.

Join Razorpay as a Technical Account Manager, where you will engage with clients to ensure their success with our innovative payment solutions. This role involves collaborating closely with clients to understand their technical needs, provide guidance, and troubleshoot challenges. You will play a crucial role in enhancing customer satisfaction by delivering exceptional technical support and insights.

Join us at Aarna HR Solutions Pvt Ltd as a Senior Accounts Manager, where you will play a pivotal role in managing client accounts and driving growth. You will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and delivering exceptional service.Your primary responsibilities will include overseeing account strategies, identifying opportunities for upselling services, and coordinating with internal teams to ensure client satisfaction. We are looking for a proactive individual with excellent communication skills and a passion for client success.

Join Stripe as an Accounting Manager to lead financial operations and ensure compliance with accounting standards. In this pivotal role, you will oversee the accounting team, manage financial reporting, and contribute to strategic decision-making. Your expertise will help us streamline processes and enhance our financial performance.

We are seeking a highly motivated and detail-oriented Accounts Receivable Manager to join our dynamic team at Stripe. In this role, you will oversee the accounts receivable department, ensuring that all financial transactions are processed accurately and efficiently. You will lead a team of professionals, implement best practices, and develop strategies to optimize cash flow.

Position Overview:We are seeking a dynamic and skilled Finance & Accounts Manager to lead our finance team and manage all financial activities within the company.Responsibilities:Oversee the complete operations of the Finance & Accounts Department while working independently.Lead the finance team and provide regular reports to the CFO.Manage banking proposals, audits, statutory compliance, budgeting, and management information systems (MIS).

Saviynt is on the lookout for a dynamic and experienced Manager to spearhead our technical support team during night shifts. The ideal candidate will demonstrate exceptional leadership capabilities, possess a wealth of experience in managing technical support operations, and be committed to providing outstanding customer service in a 24x7 environment. This pivotal role is essential in ensuring our global clientele receives prompt and high-quality resolutions to their technical challenges.

Join our dynamic team at Mixpanel as an Account Manager where you will play a crucial role in driving customer success and satisfaction. You will be responsible for managing client relationships, understanding their needs, and ensuring they receive maximum value from our analytics tools. Your expertise will help enhance client engagement and foster lasting partnerships.

About apna apna connects job seekers and businesses across India. Since 2019, over 60 million job seekers and 250,000 businesses have used the platform. Founded by Nirmit Parikh, a Stanford graduate and entrepreneur, apna reached unicorn status in just 21 months in 2021. Major investors include Insight Partners and Sequoia Capital. Role Overview The Key Account Manager - Bangalore will build and grow relationships with major clients in the region. This position works closely with business decision-makers to understand their hiring needs and ensure apna is their preferred workforce partner.

Join our dynamic accounting and analytical team as an Assistant Manager of Accounting, where you will oversee staff members and manage critical general accounting functions. Your responsibilities will include:- Collecting, analyzing, verifying, and reporting financial data at month-end closes for designated revenue streams.- Ensuring strict compliance with internal financial control frameworks, including precise and timely general ledger reconciliations, cash application, accounts receivable aging, and the maintenance of monthly accrual and prepayment schedules across cost of revenue and SG&A expense line items.- Leading, coaching, and collaborating with accounting staff to foster a productive work environment.- Conducting timely and accurate analyses of financial results and positions for specific revenue streams.- Preparing comprehensive monthly financial reporting packages that compare current period results with prior periods, highlighting key variations.- Delivering timely and accurate reports for internal and external audits, SOX assessments, and compliance requirements related to specific revenue streams and state regulations.The ideal candidate will also:- Proactively identify and communicate potential risks in financial reporting, accounts receivable, and accounts payable while providing actionable recommendations for mitigation.- Utilize their expertise to develop best practices across all finance and accounting domains.- Lead initiatives to automate and streamline accounting and reporting processes, enhancing accuracy and efficiency during month-end closures.- Be well-versed in US GAAP and SOX compliance.- Cultivate strong relationships with team members and business unit counterparts.- Inspire and guide direct reports, maintaining a positive workplace culture across finance shared services, business units, external auditors, and other stakeholders.- Communicate regularly and clearly with the Senior Manager and Corporate Controller.

Saviynt provides AI-powered identity management solutions for enterprises and government agencies. The company helps clients protect digital assets, streamline their operations, and manage compliance costs. The Customer Support Manager position is based in Bengaluru and focuses on leading a team dedicated to supporting clients with their identity security needs. This role plays a key part as organizations integrate AI into their security operations. Key Responsibilities Lead and motivate the customer support team to deliver effective service Oversee daily support operations, ensuring clients receive prompt and high-quality assistance Assist customers as they address identity security challenges Work closely with internal teams to resolve complex technical issues Client Focus Saviynt supports Fortune 500 companies and public sector organizations, providing secure and efficient identity management solutions driven by AI. Learn more at www.saviynt.com.

Join our dynamic team as an Account Manager representing one of Weekday’s prestigious clients. This full-time role offers a competitive salary ranging from INR 800,000 to INR 1,200,000 annually. We are looking for a passionate individual with 1 to 4 years of experience in account management, campaign execution, or client success roles. Your background in high-performance marketing environments, such as performance marketing agencies, real estate marketing firms, or B2C go-to-market agencies, will be invaluable in this position.As an Account Manager, you will be integral in managing client relationships, executing campaigns, and ensuring that revenue goals are consistently achieved. The ideal candidate will be data-driven, ROI-focused, and adept at transforming client objectives into actionable strategies with measurable results.

About HevoHevo is an innovative No-code Data Pipeline platform that empowers analytics for over 2000 leading companies, including Deliverr, Neo4J, and Groww. Supported by a substantial investment of $42M from Sequoia India and Chiratae Ventures, we have experienced remarkable growth, expanding our customer base by 20X within just two years and are now poised for hyper-growth with ambitious revenue objectives.About the RoleAs a Senior Account Manager at Hevo, you will take charge of revenue growth within our existing customer accounts across the APAC, EMEA, and Americas regions. Your primary responsibilities will include driving upsells, cross-sells, renewals, and fostering long-term account development. You will serve as a trusted advisor, gaining a deep understanding of customer goals and maximizing the value they receive from Hevo's solutions.

We are seeking an experienced Lead Key Account Manager to join our dynamic team at Consuma AI. This role is ideal for professionals with a background in consulting or market research who are eager to transition into a client-facing position dedicated to delivering exceptional client service and executing impactful market research initiatives.

About Rentokil PCIRentokil PCI is India's premier pest control service provider, known for its commitment to exceptional customer service. Formed in 2017 through a joint venture between Pest Control India and Rentokil, the global leader in pest control, Rentokil PCI operates across 300 locations nationwide, striving to elevate service standards in the industry.For more details, visit: https://www.rentokil-pestcontrolindia.comRole Overview:The Key Accounts Manager for the Office Sector will be pivotal in driving business growth by managing and expanding relationships with existing and prospective clients in the designated area. Your focus will be on key account management, enhancing customer retention, facilitating contract renewals, ensuring timely collections, and spearheading new business development initiatives.This position reports directly to the National Key Account Manager and involves collaboration with multifunctional teams, both internally and with external stakeholders.

Join our dynamic team as a Key Account Manager, where you will play a crucial role in managing and nurturing relationships with our key clients. We are looking for passionate women who are eager to make a difference in the workforce. Your expertise will drive our strategic initiatives and contribute directly to our mission of fostering diversity and inclusion in the workplace.

Join Stripe as an Engineering Manager, Support Experience, where you will lead a team of talented engineers dedicated to enhancing our customer support platform. In this role, you will oversee the design and implementation of innovative solutions that improve the customer experience and streamline support operations. You will collaborate with cross-functional teams to identify opportunities for improvement and drive projects from conception to delivery.

About MixpanelMixpanel is a cutting-edge event analytics platform designed for builders who seek immediate insights from their data—no SQL expertise necessary. By empowering everyone within the organization to visualize and understand how their contributions affect product, marketing, and revenue metrics, we facilitate informed decision-making.With over 9,000 paying customers, including industry leaders such as Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering the most comprehensive and reliable analytics platform that is accessible and trusted by all.About the Support TeamThe Mixpanel Support team consists of skilled problem-solvers with diverse backgrounds, including teaching, consulting, and engineering. Our passion lies in ensuring the success of our customers by helping them navigate and utilize Mixpanel effectively. Our team is globally dispersed, with members located in San Francisco, Barcelona, London, and Singapore.About the RoleWe are seeking an experienced APAC Support Engineering Manager to join our Bengaluru office. In this hands-on leadership role, you will tackle our most intricate technical challenges and manage customer escalations while leading and nurturing a team of 4-6 Support Engineers. We are looking for a professional who can adeptly switch between personally resolving critical customer issues and mentoring their team through complex situations. This position combines technical acumen with team leadership to ensure immediate customer satisfaction and long-term team growth.ResponsibilitiesDevelop and mentor individual contributors within your team through coaching and career advancement.Act as the primary escalation point for major customers and high-priority accounts in the APAC region.Identify and proactively resolve gaps that hinder your team’s ability to deliver exceptional support.Maintain hands-on expertise with Mixpanel’s platform to stay updated on product developments and customer requirements.Offer real-time mentorship during live customer engagements, demonstrating effective problem-solving techniques.Conduct regular one-on-one meetings and performance reviews, focusing on both technical skill enhancement and excellence in customer interactions.Lead quality assurance reviews of team tickets, providing actionable feedback to improve technical accuracy and communication with customers.