Junior Customer Service Agent at dentolo | Berlin, Germany

To further advance digital health protection and enhance access to meaningful preventive care, we are expanding our customer service team for our product dentolo (brand for dental supplementary tariffs). We are looking for a compassionate Junior Customer Service Agent (m/w/d) to join us immediately, with a weekly working time of 40 hours (Monday to Friday). …

Zur Förderung des digitalen Gesundheitsschutzes und zur Erweiterung des Zugangs zu sinnvoller Vorsorge suchen wir einen engagierten Sales Agent für unser Produkt dentolo (Zahnzusatztarife), mit einer wöchentlichen Arbeitszeit von 40 Stunden. Der ideale Wohnort ist im Raum Berlin/Brandenburg, aber auch Bewerbungen aus anderen Regionen sind willkommen, da Homeoffice möglich ist.Deine Rolle:Erster Ansprechpartner für unsere Kund:innen, Verkauf unseres Versicherungsprodukts dentolo telefonisch.Beratung von B2C-Kund:innen, die Interesse an unseren Produkten gezeigt haben, mit dem Ziel, passende Lösungen zu finden.Komplexe Versicherungsinhalte verständlich erklären und individuell auf die Situation der Kund:innen eingehen.Regelmäßiger Austausch mit Kolleg:innen zur gegenseitigen Weiterentwicklung.Dein Profil:Erste Erfahrungen im telefonischen Vertrieb sind von Vorteil.Idealerweise zahnmedizinische Kenntnisse oder großes Interesse, sich in dieses Thema einzuarbeiten.Freude am telefonischen Kontakt, Verkaufsdrive und die Fähigkeit, die Aufmerksamkeit deiner Zuhörer:innen zu gewinnen.Quereinsteiger:innen aus allen kundenorientierten Bereichen sind herzlich willkommen!Du zeichnest dich durch Durchhaltevermögen, ausgezeichnete Kommunikationsfähigkeiten und eine zielorientierte Arbeitsweise aus.Fließende Deutschkenntnisse (mindestens C1-Level) sind erforderlich; Englischkenntnisse sind von Vorteil, aber nicht zwingend notwendig.Warum getolo? Gehalt & Urlaub:Festgehalt mit ungedeckelter Provision.Mindestens 28 Urlaubstage, max. 30 Tage, sowie freie Tage am 24. und 31. Dezember.‍ Mobilität & Flexibilität:Wahl zwischen einem Swapfiets-Fahrrad oder einem bezuschussten BVG Umwelt- oder Deutschlandticket.Hybridarbeit: Arbeiten von zuhause oder in unserem Büro in Berlin-Mitte.Bis zu 60 Tage Arbeit im EU-Ausland möglich. Gesundheit:Nutzung von kostenlosen Coaching-Sitzungen mit nilo.health, unserem Tool zur mentalen Gesundheit.Produkte selbst testen: Wähle zwischen dentolo, petolo oder vitolo. Weiterentwicklung:Weiterbildungsbudget ab 750 € jährlich.

Join us at getolo as we enhance digital health solutions and broaden access to essential dental care services. We are expanding our sales team and are on the lookout for a dynamic Sales Team Lead (m/w/d) for our brand dentolo (Zahnzusatztarife). This full-time position requires a commitment of 40 hours per week from Monday to Friday, and candidates must reside in the Berlin/Brandenburg area.Your Role:Lead and inspire a dedicated team of ten Sales Agents.Act as an empathetic mentor, enabling your team to achieve new sales successes and continuously improve.Sustainably increase closing rates, performance, and productivity.Utilize your sales expertise and strategic vision to optimize processes significantly.Collaborate with the recruiting team to attract top sales talent, assessing candidates' suitability for selling dentolo.Work closely with our Operations team to ensure a seamless customer lifecycle experience.Your Profile:Proven leadership experience, ideally in building a sales team within a structured sales environment.Several years of experience in B2C telesales.Documented success in previous sales roles, consistently ranking among the top performers.Excellent motivational skills and communication abilities that drive your team towards achieving goals.Data-driven mindset with a passion for defining KPIs, analyzing conversions, and enhancing reporting.Resilient and solution-oriented, even in challenging situations.Charismatic and charming, able to engage and persuade stakeholders effectively.Fluent in German (minimum C2 level) and possess strong English language skills.Why getolo? Salary & VacationBase salary plus uncapped commission.Tiered vacation days starting from 28 days (up to 30 days), plus time off on December 24th and 31st.‍ Mobility & FlexibilityChoose between a Swapfiets bicycle or a subsidized BVG environmental or Germany ticket.Hybrid working model - work from home or the office.

Join getolo as a Customer Service Agent and be the voice of our brand! In this role, you will engage with customers, providing exceptional support and assistance for our pet-related services. Your primary goal will be to ensure customer satisfaction while resolving inquiries efficiently. If you are passionate about pets and enjoy helping others, this is the perfect opportunity for you!

Are you eager to do more than just manage customer inquiries? You want to create genuine customer experiences? If so, you’re in the right place. At getolo, we put people at the heart of everything we do, evident in every interaction with our clients.As a Claims & Customer Service Agent, you will be part of a dynamic team leveraging technology, empathy, and innovation to redefine the insurance landscape. Our AI-powered systems will enable you to focus on what truly matters: supporting our customers.We are currently seeking enthusiastic team members to join us immediately (20 hours per month). Ideally, you should reside within the Berlin/Brandenburg area, but if not, we encourage you to apply (remote work is an option)!What to Expect:Responsibility: You will handle inquiries and claims from our customers, engaging with them through inbound and outbound calls, email, and chat.Team Collaboration: Work closely with experienced colleagues and leaders who will challenge, support, and inspire you.Active Contribution: Participate in optimizing and automating our processes, sharing ideas to enhance the customer experience.Goal-Oriented Work: Together with your team, achieve daily and monthly objectives with focus, structure, and teamwork.Your Qualifications:Initial experience in customer service or claims processing, preferably in a medical or insurance-related field.A confident, friendly demeanor with clear and empathetic communication skills.Organized, independent work style with excellent time management capabilities.This role stands apart from traditional insurance jobs; it emphasizes customer centricity, accountability, and technology use—working alongside an exceptional team to make a real impact.Why Choose getolo? Salary & VacationCompetitive base salary.Incremental vacation days starting at 28 days (up to a maximum of 30 days). Time off on December 24th and 31st.‍ Mobility & FlexibilityChoose between a free Swapfiets bike or a subsidized BVG environmental or Germany ticket.Work hybrid - from your home office or our office in Berlin-Mitte.Ability to work up to 60 days abroad within the EU. HealthAccess to free coaching sessions with nilo.health.

Indiecampers seeks a Rental Service Agent based in Berlin to assist travelers renting campervans for journeys throughout Europe. This position involves supporting customers at every stage of the rental process, from initial questions to the return of the vehicle. Key responsibilities Guide customers step by step as they rent a campervan, making sure all procedures are clear and straightforward. Provide accurate information and practical help before, during, and after each rental period. Ensure each handover is smooth and offer prompt assistance, helping travelers enjoy a hassle-free experience. Role focus This role centers on delivering attentive service, answering questions, and helping travelers feel confident as they explore Europe in an Indiecampers vehicle.

Role overview The Junior Customer Service and Success Specialist at egroup works closely with Dutch-speaking clients in Berlin. The main goal is to guide customers from their first interaction through to the completion of their journey, making sure their experience consistently meets or exceeds expectations. What you will do Support customers throughout their journey, aiming to create a positive and lasting impression of the egroup brand. Develop a strong understanding of egroup's services to provide accurate information and advice tailored to each customer. Document every customer interaction carefully, noting steps taken to address questions or resolve concerns. Location This position is based in Berlin, Germany.

Intercom is seeking an IT Specialist in Berlin to help maintain and improve the company’s IT infrastructure. This position supports daily technology needs and works closely with team members to resolve technical issues as they arise. Role overview This role focuses on keeping systems running smoothly, assisting colleagues with IT challenges, and contributing to ongoing improvements in hardware and software environments. Attention to detail and a proactive approach are important in this position. What you will do Maintain and enhance IT infrastructure Support team members with technical issues Contribute expertise to improve technology processes Requirements Interest in technology and IT systems Detail-oriented and proactive mindset Ability to support a team with IT needs

Join our dynamic team at SIXT Share as a Customer Service Agent, where your Dutch language skills will play a crucial role in providing exceptional service to our clients. You will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a seamless experience. Your dedication to customer satisfaction will help strengthen our brand's reputation in the market.

auto1 is hiring a Customer Service / Call Center Agent (d/m/w) in Berlin. This position serves as the first point of contact for clients, handling questions and offering timely solutions. Role overview This role focuses on supporting customers by responding to their inquiries. Professional and clear communication is central to the work, as is a commitment to resolving issues efficiently. The goal is to ensure each client receives helpful and courteous service. What you will do Answer client questions by phone or other channels Provide information and solutions to address customer needs Maintain a professional and friendly manner in all interactions Requirements Strong communication skills Ability to solve problems and manage customer concerns Enthusiasm for delivering quality service

About the Role Domino's Pizza in Berlin is looking for a Customer Service Representative to support our team. This position serves as the first point of contact for customers, handling inquiries and taking orders. The goal: provide friendly, efficient service and help create a welcoming atmosphere with every interaction. What You'll Do Respond to customer questions and requests, both in person and by phone Take and process orders accurately Work to resolve issues and ensure customer satisfaction Promote a positive, supportive environment in the store

Join our dynamic team at Finn GmbH as a Station Agent / Customer Advisor, based in the vibrant city of Berlin. In this pivotal role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include assisting customers with inquiries, resolving issues, and ensuring a seamless experience that aligns with our commitment to excellence.

Role Overview Cosuno is looking for a Customer Support Agent to join the team in Berlin (hybrid). This role serves as the main point of contact for users, translating technical questions into practical answers and helping customers get the most from the Cosuno platform. The position combines direct customer support with a key role in shaping internal processes by sharing insights from customer interactions. What You Will Do Omnichannel Support: Handle customer inquiries across email, phone, and chat. Respond quickly and clearly, aiming for solutions that last. Platform Guidance: Share product knowledge and help customers onboard smoothly. Make sure users understand features and can use the platform effectively. Documentation & Knowledge Base: Record all customer interactions in Salesforce. Help update and expand the internal knowledge base to support scalable service. Team Collaboration: Act as a link between customers, Sales, and Product teams. Gather feedback and spot opportunities to improve Cosuno’s software. Process Improvement: Suggest and help implement new ideas to make the support team more efficient and effective. What We Look For Experience: Previous work in customer service, ideally with digital products or platforms.

Join our team at Domino's Pizza as a Customer Service Representative! In this vital role, you'll be the friendly voice that connects with our customers, ensuring they receive exceptional service while enjoying their favorite pizzas. Whether assisting with orders or answering questions, your contributions will keep our customers coming back for more!

Role overview As a Customer Service Representative at Domino's Pizza, Inc. in Berlin, this role centers on supporting customers and acting as a key point of contact for the Domino's brand. The position requires a helpful and approachable manner during every interaction, whether in person or through other channels. Main responsibilities Respond to customer inquiries by phone, email, or in person Resolve issues and address concerns efficiently Maintain a positive attitude and communicate clearly Contribute to a smooth and enjoyable customer experience

Join the vibrant team at BHG Hospitality as a skilled Barkeeper / Bartender! We are seeking dynamic individuals who are passionate about mixology and delivering exceptional customer service. In this role, you will have the opportunity to craft unique beverages, engage with guests, and contribute to an inviting atmosphere. If you thrive in a fast-paced environment and enjoy working with a diverse clientele, this position is perfect for you!

Position Overview: Germany PR SpecialistLocation: Berlin/AmsterdamAbout Plaud Inc.Plaud is on a mission to revolutionize the workplace by creating the most reliable AI work companion, enhancing productivity and performance through innovative note-taking solutions. Since our inception in 2023, we have garnered the trust of over 1,000,000 users globally. We aim to amplify human intelligence by developing next-generation infrastructure and interfaces that effectively capture, extract, and utilize insights from conversations, observations, and thoughts.Based in San Francisco and incorporated in Delaware, Plaud Inc. is at the forefront of merging human and AI intelligence through a unique blend of hardware and software. Committed to the highest standards of data security and privacy, we adhere to ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance.Discover more about Plaud by visiting our website and following us on Instagram, X, Facebook, LinkedIn, and YouTube.Why Join Us?At Plaud, you will have the opportunity to contribute to the future of human-AI interaction and shape the next generation of intelligence solutions.Be part of a rapidly growing, profitable company with a remarkable $250M revenue run rate achieved in just three years.Help define the future of human-AI collaboration.Engage with cutting-edge AI tools and directly influence our global expansion efforts.Collaborate with a team that values innovation, teamwork, and customer success.Advance your career in a culture that promotes continuous learning and rapid career growth.

At Intercom, we are revolutionizing customer service with AI technology, enabling businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, stands out as the most advanced tool available, ensuring businesses can provide seamless, always-on customer support. When paired with our Helpdesk, it transforms into the Intercom Customer Service Suite, offering AI-enhanced assistance for more complex queries that necessitate human intervention.Founded in 2011, Intercom serves nearly 30,000 global clients, setting a new benchmark in customer service excellence. Guided by our core values, we continually push limits, innovate with urgency, and deliver remarkable value to our customers.Berlin is a city that embodies the speed and creativity we value at Intercom. It boasts a unique blend of deep technical expertise and vibrant culture, making it an ideal location for innovative minds. Our proximity to R&D hubs in Dublin and London further enhances our collaborative spirit, attracting top talent eager to create groundbreaking products.We are on a mission to expand our Berlin team by hiring 100 professionals in the upcoming year across engineering, AI, data science, product management, and design. This is a prime opportunity to join us as foundational R&D talent in the region and make a significant impact as we strive to build the world’s leading customer agent!What is the opportunity?As a Software Engineer at Intercom, you will be at the forefront of solving real customer challenges through the smart and efficient application of your technical skills. You will collaborate with multidisciplinary product teams to develop both back-end and front-end systems, working closely with designers, product managers, researchers, and data analysts.We are navigating exciting scaling challenges and are constructing a robust platform where your expertise will be essential in areas like building a user-friendly messenger composer, rule matching, security, app availability, and machine learning, among others.What will I be doing?As an experienced engineer, your responsibilities will include:

Role overview Domino's Pizza in Berlin is looking for a Customer Service Representative who enjoys connecting with people. This role centers on direct customer interaction, from greeting guests to handling orders and making sure every visit feels positive. Each shift brings the opportunity to shape how customers experience Domino's. What you will do Welcome and assist customers both in person and over the phone Take orders and enter them accurately into the system Provide information about menu items and current promotions Work with teammates to keep store operations running smoothly Contribute to a clean, inviting atmosphere in the store Requirements Friendly approach and strong communication skills Interest in delivering good customer service Dependability and a team-oriented mindset Appreciation for pizza is welcome

Are you eager to create genuine customer experiences rather than just address inquiries? If so, you’re in the right place. At getolo, we put people at the heart of everything we do, reflecting this in every interaction with our clients.As a Claims & Customer Service Agent, you will be part of a dynamic team that leverages technology, empathy, and innovation to rethink the insurance landscape. Our AI-powered systems will aid you in focusing on what truly matters: supporting our customers.We are looking for motivated individuals to join our team immediately (20 hours per month). Ideally, you should reside in the Berlin/Brandenburg area, but we encourage applications from all locations (remote work is possible)!What Awaits You:You take on responsibility: Process inquiries and claims from our customers via inbound and outbound calls, email, and chat.You are part of a strong team: Collaborate closely with experienced colleagues and leaders who will challenge, support, and inspire you.You actively contribute: Assist in optimizing and automating our processes, and provide insights on enhancing customer experiences.You work goal-oriented: Together with your team, achieve daily and monthly targets with focus, structure, and teamwork.Your Qualifications:Initial experience in customer support or claims processing—preferably in a medical or insurance-related environment.A confident, friendly demeanor with clear, empathetic communication skills.A structured, autonomous work approach with effective time management skills.This role differs significantly from traditional positions in the insurance sector.It focuses on customer centricity, responsibility, and the use of technology—working together with an excellent team to make a real impact.Why getolo? Salary & VacationAttractive fixed salary.Tiered vacation days starting from 28 days (up to a maximum of 30 days). Days off on December 24 and 31.‍ Mobility & FlexibilityChoose between a free Swapfiets bicycle or a subsidized BVG environmental or Germany ticket.Hybrid working - from your home office or our office in Berlin-Mitte.Work up to 60 days in the EU abroad. HealthAccess to free coaching sessions with nilo.health.