Senior Product Engineer (AI Agents) - Join Our Team

Senior Product Engineer (AI Agents) Permanent Position, Full-time · Berlin (Hybrid) MAKE A MEANINGFUL IMPACT At charles, we empower numerous brands to connect with their loyal customers through engaging conversations every day, whether it’s socks, pet food, or cosmetics. As a Senior Product Engineer at charles, you will play a pivotal role in advancing our p…

Are you passionate about artificial intelligence and eager to contribute to cutting-edge projects? As a Senior AI Engineer at 1global, you will play a pivotal role in developing innovative AI solutions that drive our business forward. You will collaborate with a dynamic team of engineers and data scientists to design, implement, and optimize AI algorithms and models.Join us in shaping the future of AI technology!

Transform the Travel Experience Be a part of GetYourGuide's mission to revolutionize the way people explore the world. We connect millions with memorable travel experiences they can trust, driven by our dedication to making every journey exceptional—including yours. Are you prepared to unleash your potential alongside a community of passionate explorers? Discover your next opportunity at our Berlin headquarters or in one of our offices worldwide, from New York to Bangkok. Visit getyourguide.careers to embark on your journey. Your Role in Our Mission As a Senior Accountant, you will take charge of crucial reconciliation and reporting tasks, ensuring the delivery of high-quality financial data across various systems—from transaction details to month-end outputs. You will collaborate closely with accounting teams, FP&A, and Finance IT to maintain our financial operations, identifying root causes, enhancing processes, and fortifying documentation and controls. Key Responsibilities Lead complex reconciliations across diverse systems and data sources, thoroughly investigating discrepancies and resolving issues comprehensively. Manage substantial financial data volumes, guaranteeing completeness, accuracy, and robust audit trails. Conduct in-depth account analyses and create clear documentation that supports month-end closures, internal controls, and external audit needs. Collaborate closely with FP&A, Accounting, and Finance IT to ensure precise financial results, streamlined processes, and strong interdepartmental alignment. Dive deep into system and ledger particulars (SAP S/4 Hana and additional reporting tools) to pinpoint root causes, enhance data integrity, and optimize workflows. Assist in month-end and year-end closing activities, including preparing and reviewing journal entries and balance sheet substantiations. Identify and execute process enhancements, automation possibilities, and control improvements to boost efficiency and diminish risk. Support ad-hoc analyses and projects requiring strong accounting acumen, structured problem-solving, and clear communication. Essential Qualifications Minimum of 5 years of relevant accounting experience (in-house accounting, audit, advisory, or a blend), demonstrating a history of managing complex topics independently. Strong foundational accounting knowledge with the ability to apply it in high-volume, real-world scenarios.

Intercom builds AI-driven customer service tools that help businesses offer strong support experiences. Our AI agent, Fin, powers always-on customer care and integrates with the Intercom Helpdesk as part of the Customer Service Suite. This platform handles complex queries and connects customers to human support when needed. Since 2011, nearly 30,000 businesses have chosen Intercom to improve their customer service operations. Role Overview The Senior Engineering Manager, Fin AI Agent, joins the Service Agent pillar in Berlin. This pillar includes 12 teams and continues to grow. The role involves leading one or two of the most strategically important work streams within this group. Team structures shift frequently, so flexibility and adaptability are essential. The broader market moves quickly, with AI-focused startups competing for the same ground, so high standards and comfort with rapid change are key. What You Will Do Own critical work streams from start to finish, ensuring meaningful impact beyond just meeting deadlines or maintaining team morale. Engage directly with the product and its challenges, this could include writing code, performing analyses, collaborating across functions, or helping team members overcome blockers. Form and lead new teams as priorities shift, often bringing together engineers who have not worked together before. Set clear expectations and build momentum, even under tight deadlines. Measure success by the real-world results your teams achieve. Who Thrives Here This role suits someone who enjoys high-pressure, fast-moving environments and is motivated by delivering real results. The work demands strong leadership, adaptability, and a willingness to get involved directly in technical and organizational challenges.

Role overview Delivery Hero SE seeks a Senior AI Scientist for the Vendor Data Team in Berlin. This role centers on Agentic AI, with a focus on enhancing how vendor data supports the company’s operations. What you will do Create AI-driven solutions to improve vendor data processes and capabilities Collaborate with colleagues from various backgrounds to design, build, and refine AI models Use expertise in artificial intelligence to address business challenges and inform important decisions

At Intercom, we revolutionize customer service with our cutting-edge AI technology. Our mission is to empower businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI on the market, enabling businesses to provide round-the-clock, flawless service. Fin integrates seamlessly with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, designed to enhance support for complex inquiries that necessitate human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, establishing a new benchmark in customer service. Our core values drive us to innovate, operate with urgency, and consistently provide exceptional value to our clients.We are excited to build our presence in Berlin, a city known for its unique mix of top-tier technical talent and vibrant creative culture. This dynamic, globally connected metropolis is conveniently located near our R&D facilities in Dublin and London, making it an ideal hub for ambitious product development.This year, we aim to recruit 100 talented individuals in Berlin across various domains, including engineering, AI, data science, product management, and design. This is an extraordinary opportunity to join us as we lay the groundwork for our R&D efforts in the region and make a significant impact as we develop the leading customer service AI!What’s the opportunity?We are in search of Senior Product Engineers to become part of our AI Infrastructure team, dedicated to building AI-driven products at Intercom. As a Product Engineer in AI Infrastructure, you will collaborate closely with ML engineers and ML scientists to thoroughly understand our products and tech stack, and identify ways to expedite our development processes.The broader AI team is responsible for conceptualizing new ML features, exploring effective algorithms and technologies, and swiftly deploying prototypes for our customers.Our AI infrastructure is designed to adapt rapidly to new advancements in AI, ensuring that our engineers can deliver high-quality services promptly while maintaining the safety and reliability of our systems.We are passionate about leveraging machine learning technology, from classic supervised models to innovative unsupervised clustering algorithms, and pioneering new applications.

About The RoleAt think-cell, we are dedicated to revolutionizing the way professionals create impactful business presentations. By integrating advanced automation and assistance features, we enhance our product to serve over 1.3 million users globally. In this exciting role, you will transform innovative ideas and cutting-edge AI concepts into robust features that redefine user experience.Your responsibilities will include developing production-ready systems that seamlessly connect modern backend services with user-friendly interfaces. Collaborating closely with C++ engineers on our core product and AI engineers pushing the boundaries of automation, you will play a pivotal role in bringing new functionalities from concept to everyday use.This position is perfect for engineers who take pride in crafting clean, scalable systems, prioritize code quality, and thrive in a collaborative environment where impactful features are regularly delivered.

Transform the Travel ExperienceJoin GetYourGuide in reshaping the travel landscape by connecting individuals to extraordinary experiences around the globe. Since our inception in 2009, millions have relied on us to book unique activities across over 12,000 cities. With our headquarters in Berlin and 16 additional local offices worldwide, we're dedicated to making travel memorable.Are you ready to be part of a diverse community of over 850 passionate explorers committed to revolutionizing the travel experience? Visit our careers page to learn more.Our Team's MissionSince 2020, GetYourGuide has developed a Machine Learning (ML) Platform team focused on equipping our Data Products team with essential tools and best practices for building and maintaining robust, production-ready ML/AI systems. Recently rebranded as the AI Platform Team, our mission is to empower diverse teams and various ML/AI use cases through self-service tools and automation.As a Senior MLOps Engineer, you will become a vital member of our AI Platform Team, significantly impacting all our data products. Collaborating closely with Data Products teams, you will help build systems that facilitate the deployment of ML/AI algorithms. If you're eager to contribute to a product utilized by millions of travelers globally, we invite you to continue reading.

At Intercom, we are revolutionizing customer service through innovative AI solutions, striving to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, is the most advanced customer service AI available, enabling businesses to provide round-the-clock, flawless service and significantly enhance customer interactions. Fin seamlessly integrates with our Helpdesk, creating an all-encompassing solution known as the Intercom Customer Service Suite, designed to tackle complex queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting a new benchmark for customer service. Our core values drive us to push boundaries, operate with speed, and deliver unparalleled value to our clients.We believe in the importance of speed, and Berlin epitomizes this with its unique combination of technical expertise and vibrant creative culture. It is a globally connected city, closely situated to our R&D hubs in Dublin and London, making it the ideal environment for top-tier technical talent to flourish and collaborate on ambitious projects.This year, we aim to expand our Berlin team by hiring 100 professionals in engineering, AI, data science, product, and design. Joining us now means becoming part of the foundational R&D team in this region, allowing you to leave a lasting impact as we develop the world's leading customer agent!What’s the opportunity?We are seeking Senior Product Engineers to join our AI Group, focusing on the development of Intercom’s AI-driven products. As a Product Engineer in machine learning, you will collaborate closely with our ML Scientists and product teams, gaining a deep understanding of our products, customer needs, and our ML tech stack.Your role will involve defining innovative ML features, researching suitable algorithms, and rapidly deploying prototypes to our customers. Our team is highly product-focused, working in partnership with Product and Design teams to expedite our production processes. Thanks to our dedicated engineering team, we frequently transition from successful offline tests to production within weeks.We are passionate about leveraging machine learning technology, having productized everything from classic supervised models to groundbreaking unsupervised clustering algorithms and transformative applications of transformer neural networks. We rigorously test and measure the real customer impact of every model we implement.

About the CompanyAndercore is an innovative AI-driven trading platform revolutionizing industrial supply chains in sectors such as infrastructure, energy, and construction materials. Our platform seamlessly connects vetted suppliers from Asia, Europe, and the GCC region with local demand, offering a single integrated solution.Leveraging our proprietary AI stack, we digitize and automate the entire lifecycle of materials trade—from procurement and pricing to inventory management, logistics, and embedded financing—eliminating countless manual and relationship-driven processes in favor of real-time orchestration.Our platform provides buyers with instant quotes, dependable availability, and predictable delivery through a unified operating system. Suppliers benefit from precise forecasting, disciplined demand management, and seamless integration into cross-border fulfillment networks. By partnering with leading brands, we facilitate both dropship and cross-dock fulfillment for large-scale transactions, transforming global supply chains into predictable, software-like workflows.Scaling to triple-digit-million GMV and operating in six international markets, we are rapidly moving towards profitability. With a passionate team of over 80 professionals based in Berlin (HQ) and Asia, we are developing the world's first industrial-grade AI operating system for materials, redefining operations in one of the globe's largest and most essential industries.Backed by top-tier investors and global institutional banking partners, we recently secured $40 million in Series B funding from Atomico, Project A, and Invent Capital, with institutional backing from Commerzbank and KfW.Join our tech team and collaborate with a group of ambitious and knowledgeable engineers, tackling complex problems while gaining exposure to commercial aspects.The Tech Stack: Python, LangGraph, LLM APIs (OpenAI, Anthropic, Gemini), AWS, GitHub Actions, Node.js, Java 21 (Spring Boot 3), Postgres, Kinesis, Terraform, Typescript, NextJS, React.

Join Intercom as a Principal Engineer focusing on our Fin AI Agent, where you'll play a crucial role in shaping the future of financial technology. You will lead the design and development of AI-driven solutions that enhance customer engagement and streamline financial processes.

Join 1global as a Team Lead in AI Engineering, where you will spearhead innovative projects and lead a team of talented engineers. Your expertise will drive the development of cutting-edge AI solutions that enhance our services and create lasting impact. Collaborate with cross-functional teams to define project goals, manage resources, and ensure timely delivery of high-quality results.

At Intercom, we are revolutionizing customer service through the power of AI. Our mission is to enable businesses to deliver outstanding customer experiences, and we are seeking talented individuals to help us achieve this goal.Our flagship AI agent, Fin, stands out as the most sophisticated customer service AI available, ensuring businesses can offer seamless, around-the-clock support that enhances customer interactions. By integrating Fin with our Helpdesk, we create the Intercom Customer Service Suite, which provides AI-driven assistance for complex queries that necessitate human intervention.Since our inception in 2011, Intercom has grown to serve nearly 30,000 businesses worldwide, setting new benchmarks in customer service excellence. Guided by our core values, we constantly strive for innovation, speed, and delivering exceptional value to our clients.Berlin’s unique blend of technical expertise and vibrant creative culture makes it an ideal location for our expansion. We are excited to tap into the city’s talent pool while remaining connected to our R&D centers in Dublin and London. We aim to recruit 100 new team members in Berlin this year across engineering, AI, data science, product, and design, making this a pivotal moment to join us as we build the world’s leading customer agent.What’s the Opportunity?We are looking for Senior Product Engineers to join our AI Group and contribute to the development of our AI-powered products. As a Product Engineer in machine learning, you will collaborate closely with our ML Scientists and product teams, gaining an in-depth understanding of our products, customers, ML tech stack, and overall product offerings.Your responsibilities will include defining new ML features, exploring suitable algorithms and technologies, and swiftly delivering prototypes to our customers. Our highly focused team works in close partnership with Product and Design, allowing us to move quickly to production and often launch beta versions only weeks after successful testing.We are passionate about leveraging machine learning technology, having transformed various models—from classic supervised to innovative unsupervised clustering and advanced applications of transformer neural networks. We rigorously test and assess the tangible customer impact of each model we deploy.If you are an experienced product engineer eager to make a significant impact, we encourage you to apply!

At Intercom, we are revolutionizing customer service through AI technology, dedicated to helping businesses create outstanding customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI on the market, enabling businesses to offer continuous, exceptional customer support and fundamentally enhance their customer interactions. Fin can also integrate with our Helpdesk to form a comprehensive solution, known as the Intercom Customer Service Suite, designed to address complex inquiries that require human intervention.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining customer service standards. Our team is driven by core values that encourage pushing boundaries, rapid innovation, and consistently delivering exceptional value to our clients.Berlin captivates us with its unique blend of deep technical talent and rich creative culture, all within a lively, globally connected city that is conveniently located near our R&D centers in Dublin and London. It is an environment where top technical talent flourishes, attracting individuals from across the globe eager to relocate and contribute to ambitious projects.As part of our growth, we aim to recruit 100 professionals in Berlin over the next year across various domains, including engineering, AI, data science, product management, and design. This is an exciting opportunity to join us as we build the premier customer agent in the world!What’s the opportunity?We are launching a new function within Intercom: AI Product Management. For over a decade, we have invested in building in-house AI capabilities with a dedicated team of machine learning scientists, engineers, researchers, and AI designers. We are now expanding this team by bringing on product managers to help shape the future of our AI platform and agent.As a Senior AI Product Manager, you will define the vision, strategy, and roadmap for the core AI systems that drive Fin and our AI features. You will operate at the crossroads of advanced AI research, innovative product development, and real-world customer challenges, aiding us in creating world-class AI products that yield significant business outcomes.This role demands a high level of ownership from a technically proficient, customer-centric product manager who thrives in fast-paced, ambiguous settings and enjoys transforming complex AI functionalities into simple, enjoyable product experiences.

About the RoleWe are on the lookout for two highly skilled backend engineers to join our dynamic team in Berlin. You will be instrumental in advancing the development and implementation of our technology, enhancing our capacity to create core backend functionalities, and empowering other teams to utilize this backend for their projects.If you have a passion for creating exceptional products, thrive in a fast-paced environment, and are eager to contribute to the success of an ambitious startup, this is the perfect opportunity for you.Our Tech Stack:Python / FastAPIPostgreSQL / MongoDB / ElasticCloud LLM providers + bare metal GPUsGCPAs an early team member, you will assume significant responsibilities from day one, with the chance to influence our technological architecture and infrastructure.Join one of the most ambitious AI companies today, collaborating with a world-class team of experts in their fields, and experience an incredibly stimulating work environment. In This Role You WillLead the delivery of complex projects, coordinating with cross-functional teams, and ensuring timely completion of essential components.Develop a deep understanding of Reliant's vision and integrate this into your architectural and process decisions in daily operations.Offer insights to refine UI/UX concepts and assist in the planning of backend and infrastructure development.Take proactive responsibility for long-term code quality and architecture. About YouThe ideal candidate will have a proven track record in backend or full-stack development, with a focus on rapid innovation and effective systems design that supports growth opportunities for both the product and the team.To thrive in this role, you should possess the following skills and experiences:5+ years of demonstrated experience in building backend services or distributed systems.Ability to design, develop, test, and maintain backend services and APIs that support product features, including writing robust, production-quality code.Engage in system and service design; contribute to architectural discussions and make informed trade-offs regarding scalability, latency, cost, and reliability.Navigate ambiguity effectively; translate vague or high-level requirements into actionable implementation plans.Collaborate with cross-functional partners including product management, frontend, UX, data, and operations to define requirements, plan implementations, and deliver features.Ensure high code quality by writing, reviewing, and improving unit/integration tests; actively participate in code reviews.

At Intercom, we are revolutionizing customer service with our cutting-edge AI technology, dedicated to enhancing customer interactions for businesses worldwide.Our flagship AI agent, Fin, stands out as the most sophisticated customer service AI agent available, empowering businesses to provide uninterrupted, top-tier customer service. When integrated with our Helpdesk, it forms the comprehensive Intercom Customer Service Suite, designed to handle complex inquiries that necessitate human intervention.Since our inception in 2011, we have garnered the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service excellence. Our commitment to innovation is fueled by our core values: we embrace challenges, prioritize rapid execution, and consistently deliver exceptional value to our clients.Berlin captivates us with its unique combination of technical expertise and vibrant creativity, making it an ideal location for those who share our passion for speed and innovation. As we expand our presence in Berlin, we are eager to attract top-tier technical talent from around the globe to collaborate on ambitious projects that shape the future of customer engagement.This is an exciting time to join our mission as we aim to recruit 100 talented individuals in Berlin across various disciplines, including engineering, AI, data science, product management, and design. Be a part of our foundational R&D team and leave a lasting impact as we strive to create the world's leading customer agent!What’s the Opportunity?As a Senior Product Engineer at Intercom, you will play a pivotal role in addressing real customer challenges through the smart and efficient application of your technical expertise. You will integrate into one of our multidisciplinary product teams, contributing to both back-end and front-end system development while collaborating closely with designers, product managers, researchers, and data analysts.We are currently tackling numerous scaling challenges and building a robust platform. Your expertise will be instrumental in areas such as developing an intuitive messenger composer, optimizing rule matching, enhancing deliverability, ensuring security, maintaining app availability, and implementing machine learning solutions.

About Our Team At SumUp, you’ve likely encountered our innovative hardware products while enjoying a cappuccino or paying for a haircut. Our Hardware team is dedicated to designing and developing aesthetically pleasing payment devices and accessories that empower our merchants to launch, manage, and expand their businesses. We embrace a wide variety of engineering challenges across multiple disciplines, including industrial and electronic design, embedded systems, Android and iOS applications, and backend services. We value open communication, continuous improvement, and collaborative efforts across functions. If you are eager to innovate and assist millions of small merchants in achieving success, we invite you to join us! Want to learn more about our Hardware team's culture? Check this out! About the Role As a Senior Product Manager within our Hardware Tribe, you will spearhead the development and enhancement of new, exciting customer-facing features by collaborating closely with our hardware, software, industrial design, marketing, finance, and executive teams. Your role will encompass driving new features that seamlessly integrate hardware, software, and services while shaping the strategy, vision, and roadmap with a substantial degree of ownership over essential features and customer experiences. We are seeking a candidate who is not only customer-focused but also technologically adept, with a genuine passion for consumer devices and the payment industry. This position requires on-site presence, as we believe that closer interactions with team members yield stronger outcomes. Your Responsibilities Lead a talented, cross-functional team to provide the best experience for our merchants, including features like offline mode and tap-to-pay. Act as the voice of our merchants; understand their needs and transform them into solutions that enhance user satisfaction. Collaborate closely with key stakeholders, including hardware, engineering, industrial design, and product design teams to create innovative products and features. Define the overarching strategy, product roadmap, and specifications for our products, aligning with long-term vision, market demands, and technical trends. Oversee and manage the product lifecycle from inception through rapid iterations to mass production.

At Zoi, we revolutionize manufacturing and retail industries by implementing AI-first strategies that drive tangible business outcomes. We don’t just offer advice; we actively execute, manage, and scale solutions that transform AI adoption into a significant competitive advantage.We are broadening our European presence with teams in Stuttgart, Berlin, Lisbon, Barcelona, Figueres, Sevilla, and Las Palmas. Choose your ideal Zoi city to work from! Inter-office travel is encouraged.YOUR ROLEAnalyze customer needs and uncover business opportunities for AI solutions.Integrate and creatively apply AI, data science methods, machine learning, and generative AI into clients' business systems.Collaborate with a multidisciplinary team of data scientists, software developers, and IT professionals to embed AI technologies in existing and new applications.Connect real-world challenges with cutting-edge cloud technology and the potential of modern AI.Engage stakeholders, keeping user experience in focus to optimize how AI models and systems can enhance our customers' processes.ABOUT YOUDegree in Computer Science, Statistics, or a related field.Demonstrated experience in applying data science, machine learning, or AI in a business context.Strong communication skills to effectively translate quantitative, data-driven insights to non-technical stakeholders.Proficient in programming algorithms using Python or another programming language.Experience with data science techniques such as data mining, data cleaning, and data visualization.A proactive, structured, and solutions-oriented approach to problem-solving within project teams.Exceptional interpersonal skills, capable of conveying technical concepts to both technical and non-technical audiences.

Join the AVIO TSE GmbH, a dynamic and innovative company dedicated to establishing security technology across Germany.We believe that security knows no boundaries—and neither do your career opportunities with us.We are constantly on the lookout for individuals who are eager to make a difference with passion, motivation, and teamwork!

About the RoleAs a Senior Fullstack Engineer at peec, you will take charge of intricate product features, overseeing everything from architecture and data modeling to crafting aesthetically pleasing and high-performance user interfaces.Key ResponsibilitiesOwn complex product features from inception to completion, ensuring a seamless user experience.Transform product concepts and designs into pixel-perfect, production-grade interfaces utilizing modern frameworks and component libraries.Collaborate with Product, Design, and Engineering teams to define project scope, shape technical direction, and deliver delightful features.Enhance and evolve our backend infrastructure along with our frontend design systems, promoting consistency, scalability, and developer efficiency.Challenge existing paradigms across the stack by enhancing developer experience, introducing innovative capabilities, and fostering a culture of innovation.