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Senior Product Manager At Cosuno Berlin Remote jobs in Berlin
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cosuno is looking for a Senior Product Manager to help guide the direction of its product portfolio. This role works closely with teams across the company to set product vision and strategy. The Senior Product Manager ensures that development stays aligned with customer needs and steers products from initial idea through to launch.
This position is based in Berlin or can be performed remotely.
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Role Overview cosuno is looking for a Senior Product Manager to help guide the direction of its product portfolio. This role works closely with teams across the company to set product vision and strategy. The Senior Product Manager ensures that development stays aligned with customer needs and steers products from initial idea through to launch. Location Thi…
Role Overview Cosuno is looking for a Senior AI Engineer to join the AI team, working from Berlin or remotely. This role focuses on building and refining the intelligent systems that drive Cosuno’s platform for the construction industry. What You Will Do AI Agent Development: Design and improve intelligent agent systems that handle the complex tendering process using multi-step reasoning. End-to-End Product Integration: Own feature delivery across the stack, from model and API to the TypeScript front-end, making sure new capabilities fit smoothly into the web application. Ranking, Search, and Retrieval: Improve systems for subcontractor matching and marketplace search, focusing on ranking and retrieval performance. Price Prediction: Enhance models that estimate fair pricing for construction projects, helping users evaluate bids and make procurement decisions. Experimentation and Evaluation: Run offline evaluations, set up A/B tests, and use metrics to guide iterative improvements. Cross-Team Collaboration: Work closely with Product, Engineering, and Data teams to turn business challenges into meaningful ML and AI solutions. Production ML and AI Maintenance: Monitor, alert, and continuously improve all deployed machine learning and AI systems.
Your MissionAs the AI Automation Engineer at Cosuno, you will spearhead our efforts to enhance operational efficiency. Your expertise in our automation stack will enable you to collaborate with various teams across the organization to identify, design, and implement AI-driven workflows that revolutionize their processes. Instead of developing proprietary models from scratch, you will utilize cutting-edge existing models and reasoning chains to address critical business challenges.Working alongside the product team, you will engage closely with the CEO and CTO to ensure that all automation solutions are technically robust and aligned with our core infrastructure. This role is execution-focused, with success defined by the speed and reliability of the modular automation platform you develop.Key ResponsibilitiesDiscovery & Prioritization: Collaborate with Finance, Sales, Operations, and Product teams to uncover high-return automation opportunities and assess them based on their business impact versus technical feasibility.Workflow Engineering: Architect, prototype, and implement comprehensive AI workflows by developing our orchestration stack (e.g., n8n, Vector Databases) and integrating various endpoints via APIs to establish a universal memory for Cosuno.Scaling & Modularity: Create solutions that are modular and adaptable across departments, avoiding redundancy for new requests.Enablement & Governance: Set AI guardrails while empowering AI advocates in other departments to utilize the automations effectively.Monitoring & Optimization: Define and monitor success metrics (ROI, time savings, reliability) to guarantee that our automations continuously provide value.
Cosuno's subcontractor segment is experiencing rapid growth, and to ensure sustainable success, we are establishing a dedicated Customer Success structure tailored to this market. As a Customer Success Manager, you will be among the pioneers shaping this area and influencing its long-term strategic direction.Your role involves guiding our subcontractors post-contract signing, facilitating a thorough onboarding process, analyzing product usage, identifying potential risks early, and actively developing accounts. You will ensure that our clients not only understand the product but achieve tangible, quantifiable results.We believe in teamwork: you will not only handle operational tasks but also contribute to building processes and structures. You will experiment with new strategies, assess their effectiveness, and lay the groundwork for enduring Customer Success in the subcontractor segment.Address customer inquiries via email, phone, or chat in a swift, empathetic, and solutions-oriented manner.Create analyses and reports on customer usage behavior to identify risks or upsell opportunities and initiate targeted actions.Collaborate closely with the Sales & Product teams.Work closely with Sales and Product departments to relay customer feedback and uncover potential areas for improvement.Deliver customized onboarding sessions and assist with questions about usage, setup, or functionalities of our platform.Enhance customer development through training sessions, webinars, and structured enablement content.QualificationsMinimum of 2 years of experience in Customer Success, Account Management, or a similar role, preferably within a B2B SaaS and Sales environment.A passion for helping others, combined with an empathetic yet goal-oriented approach.Structured, reliable, and capable of prioritizing tasks independently.Excellent communication skills for direct customer interactions and during workshops or webinars.Data-driven, with proficiency in working with KPIs to interpret usage data and make customer success measurable.A strong initiative to test new methods, critically evaluate what works, and actively build processes from the ground up.
Role Overview Cosuno is looking for a Customer Support Agent to join the team in Berlin (hybrid). This role serves as the main point of contact for users, translating technical questions into practical answers and helping customers get the most from the Cosuno platform. The position combines direct customer support with a key role in shaping internal processes by sharing insights from customer interactions. What You Will Do Omnichannel Support: Handle customer inquiries across email, phone, and chat. Respond quickly and clearly, aiming for solutions that last. Platform Guidance: Share product knowledge and help customers onboard smoothly. Make sure users understand features and can use the platform effectively. Documentation & Knowledge Base: Record all customer interactions in Salesforce. Help update and expand the internal knowledge base to support scalable service. Team Collaboration: Act as a link between customers, Sales, and Product teams. Gather feedback and spot opportunities to improve Cosuno’s software. Process Improvement: Suggest and help implement new ideas to make the support team more efficient and effective. What We Look For Experience: Previous work in customer service, ideally with digital products or platforms.
Your MissionLead the comprehensive product design process, tackling well-defined challenges in partnership with the Product Team — from initial concept and prototype testing to delivering polished visual designs ready for launch.Collaborate closely with our current Product Designer to refine our design language and ensure a seamless user experience across the platform.Engage directly with our product and engineering teams to pinpoint high-impact UX opportunities and implement efficient, technically feasible solutions.Transform ideas into high-fidelity designs while upholding and enhancing our scalable design system in Figma.Create clear and engaging UI copy that guides users through the product experience.Your ProfileMust-Have Qualifications:3–5 years of experience as a Product Designer within a reputable B2B SaaS company or a rapidly growing SaaS startup.Demonstrated ability to design intricate, desktop-first B2B web applications from end to end, with a portfolio showcasing your process from problem identification to interaction design and handoff.Strong product mindset: adept at crafting practical “80/20” solutions that balance user needs, technical limitations, and business objectives.Expert-level proficiency in Figma, with experience collaborating with fellow designers in shared environments, including component libraries and design systems.Self-motivated and results-driven, capable of working autonomously while clearly communicating trade-offs and limitations.Fluent in German and English.Nice-to-Have Qualifications:Experience with AI-assisted coding tools (such as Claude code, cursor, etc.) to develop realistic, functional prototypes.Basic knowledge of HTML/CSS to implement minor enhancements to the product or website independently.Experience in UX copywriting.Why Join UsContribute to a product that addresses real-world challenges in the construction industry and witness the impact of your work on actual users.Join a diverse, collaborative, and open-minded team where your ideas are truly valued.
Your MissionJoin our dynamic Engineering team as a Senior Full Stack Developer, where you will not only craft code but also tackle intricate challenges and take ownership of features from inception to deployment. Your contributions will directly influence a product that empowers thousands of construction professionals to shape the world around us.In your initial months, you will:Create and implement innovative AI features, including our newly launched AI agent for editing Bill of Quantities (BoQs) and automated AI bidder recommendations.Work collaboratively with product managers and designers to refine the user experience and set the technical direction of our core offerings.Design and construct modular packages and services within our monorepo to enhance the structure and maintainability of our codebase.Our Engineering CultureAt cosuno, we cultivate a calm, collaborative, and productive engineering atmosphere. We empower our engineers with the autonomy to excel in their work. Our development philosophy includes:Agile & Fast-Paced: We practice trunk-based development and implement daily releases to deliver value quickly to our users.Quality by Default: A thorough Cypress end-to-end testing suite and strict adherence to typing, linting, and formatting standards ensure our codebase remains clean and maintainable.DevOps Mindset: Our efficient CI/CD pipeline deploys to AWS using Kubernetes, with infrastructure managed as code via Terraform.Collaboration & Transparency: We prioritize open dialogue, constructive code reviews, and a culture where the best idea prevails, regardless of its source.Your ProfileWe seek a passionate and experienced engineer eager to build exceptional products. You will thrive in this role if you possess:Extensive professional experience in developing, deploying, and maintaining complex web applications using TypeScript.In-depth knowledge of Node.js for backend development and strong proficiency in React for frontend tasks.A practical problem-solving mindset with a high sense of ownership, comfortable driving projects independently.Experience in collaborative, agile product teams.Excellent communication skills in English.Bonus Points For:Experience with cloud services, DevOps practices, or machine learning frameworks.
In der Position des Sales Development Representative bist du der erste Ansprechpartner für unsere potenziellen Neukunden und spielst eine entscheidende Rolle beim Aufbau von langfristigen Geschäftsbeziehungen. Deine Fähigkeit, das Potential eines Interessenten zu erkennen, ist entscheidend für den Erfolg unseres Teams.Zielgerichtete Akquise: Identifikation und Ansprache potenzieller Kunden und Entscheidungsträger.Bedarfsanalyse: Kontaktaufnahme mit Leads zur Bewertung ihrer Bedürfnisse und Einstufung als qualifizierte Verkaufschancen.Erstkontakt: Durchführung von Kaltakquise durch Telefonate und E-Mails, um cosuno vorzustellen und Interesse zu wecken.Beziehungsmanagement: Aufbau und Pflege von Kontakten zu potenziellen Kunden, um langfristiges Vertrauen zu etablieren.Terminmanagement: Planung und Koordination von Meetings oder Demos für das Account Executive-Team.Pipeline-Management: Dokumentation und Pflege der Interessenten in Salesforce.
Join Contentful as a Senior Product Manager, where you will lead the charge in shaping our product strategy and ensuring that our offerings meet the dynamic needs of users. In this role, you will collaborate closely with cross-functional teams, driving innovation and delivering exceptional value to our customers.
Strava, Inc.
About StravaStrava is the ultimate app for active individuals. With a community of over 180 million athletes spanning more than 185 countries, it's not just about tracking workouts; it's a platform where individuals progress together, cultivate new habits, and achieve personal bests. Whether you engage in running, cycling, or any other sport, Strava is your go-to companion. Connect with friends, conquer your objectives, and make every effort worthwhile. Embark on your journey with Strava today.Our mission is straightforward: inspire individuals to lead their most active lives. We believe in the transformative power of movement to unite and propel individuals forward.About This RoleStrava is seeking a Senior Product Manager to enhance our Maps tab and routing experience. In this pivotal role, you will influence the future of how athletes navigate our maps and uncover routes for their activities.We operate under a flexible hybrid model, requiring more than half of your time to be spent on-site at our Berlin office — three days per week.What You’ll Do:Take ownership of the Maps Tab and Routes experiences from inception to completion, advocating for user needs while defining long-term strategy and actionable roadmaps.Collaborate closely with adjacent map-surface teams and cross-functional partners in product, design, UXR, engineering, cartography, and data.Establish and maintain a shared understanding of priorities, dependencies, and sequencing to ensure team alignment and effective problem-solving.Ensure the Maps Tab and Routes develop harmoniously within the overall product ecosystem, particularly alongside other map-related initiatives.Analyze metrics and user behavior data to cultivate user empathy, assess performance, establish goals, and uncover opportunities.Convert insights into concise product direction and roadmap decisions, ensuring outcomes that enhance athlete value and business impact.What You’ll Bring to the Team:A minimum of 7 years of product management experience with a proven history of managing complex user-facing surfaces end-to-end.Demonstrated success in delivering features that delight users and positively influence key company metrics.Expertise in a hypothesis-driven, iterative approach to product development, including extensive experience with A/B testing and validation methods.
Intercom is the leading AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, is the most sophisticated customer service AI agent available, enabling businesses to provide continuous, flawless customer support and significantly enhance their customer interactions. Fin can be integrated with our Helpdesk to create a comprehensive solution called the Intercom Customer Service Suite, which offers AI-enhanced assistance for more intricate or sensitive inquiries that necessitate human involvement.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the standards for customer service. Guided by our core values, we strive to push boundaries, work with speed and intensity, and consistently deliver outstanding value to our customers.At Intercom, we champion speed in everything we do, and we believe Berlin is the perfect city for individuals who share that passion. We are attracted to Berlin for its unique blend of top-tier technical talent and vibrant creative culture, all within a globally connected city that is close to our R&D centers in Dublin and London. It’s a place where exceptional technical talent flourishes, and where people from around the globe are eager to relocate and develop ambitious products.We aim to hire 100 talented individuals in Berlin over the coming year across engineering, AI, data science, product, and design. This is an exciting opportunity to join as foundational R&D talent in the region and make a lasting impact as we strive to create the world's leading customer agent!We are seeking a Senior Product Manager to join our team and help shape the future of business messaging and AI-driven customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that impact millions of people daily.What will I be doing?Take ownership of a significant product area or lead an important project.Gain a deep understanding of customer challenges through research, data analysis, and direct interactions — clearly articulating these challenges to your team.Manage the product roadmap, defining what should be built, when, and why, and communicate effectively to foster alignment and enthusiasm.Collaborate with engineers and designers to envision, develop, and launch solutions ranging from bold future concepts to focused iterations.Utilize AI to enhance your productivity, expedite product development, and amplify your team's impact.Assess the impact of your work through quantitative and qualitative analysis.
Join vcluster as a Senior Product Manager, where you will take the helm of the technical direction for one of our key product surfaces: the vCluster platform, vNode, or vMetal. Collaborate closely with the Head of Product and Engineering leaders to make pivotal decisions that will steer the future of our products.Your Responsibilities as a Senior Product Manager:Ownership of Technical Roadmap: Define and manage the roadmap for your product area, ensuring that strategic plans are translated into actionable specifications for engineering teams. Depending on your expertise, you may oversee the vCluster platform, vMetal, or both.Partnership with Founders: Engage directly with the Head of Product and Engineering to navigate architectural decisions that will influence our product trajectory.Hands-on Testing: Conduct alpha and beta testing to identify integration issues proactively, ensuring a seamless experience for our customers.Customer Insights: Interact with platform engineers from AI Cloud operators and large enterprises to glean insights that will drive our next innovative steps.Market Strategy: Stay abreast of the cloud-native ecosystem and emerging trends, refining our messaging for technical buyers in collaboration with the go-to-market team.Cross-Functional Leadership: Collaborate with engineering, sales, and marketing teams to ensure our product aligns with market needs and customer support.This Role is Ideal for You If You Possess:Experience: A minimum of 6 years in product management within cloud infrastructure, platform services, or distributed systems, having shipped products that are integral to engineering operations.Fluency in Kubernetes: You have hands-on experience with Kubernetes implementation and understand its architecture beyond just its user interface.Customer-Facing Experience: You are comfortable engaging with platform engineers and architects, facilitating effective conversations.Bonus Qualifications:Experience with Kubernetes-as-a-Service: Any additional experience in this area will be advantageous.
vcluster is seeking a Senior Product Manager to join the team in Berlin, Germany. This position takes the lead in setting product direction and ensuring execution matches both user expectations and market demand. Role overview The Senior Product Manager develops and refines product strategy for vcluster’s offerings. The role emphasizes improving user experience and making sure products meet real-world needs. What you will do Define and guide product strategy across vcluster’s portfolio Collaborate with engineering, design, and other groups to move products from idea to launch Apply data analytics to steer product choices and prioritize new features Advocate for user experience at every stage of product development Location This role is based in Berlin, Germany.
Join our dynamic team as a Senior Product Owner (m/f/d) and play a crucial role in driving our success at flix. We are seeking an enthusiastic and results-oriented individual to help us shape our product landscape. The Revenue Management Products team is on a mission to create an integrated suite of pricing tools and services, all aimed at enhancing user experience. In this position, you will be instrumental in continuously developing our Revenue Management Products with complex new features. As part of the Demand Division, specifically within the Demand Management Stream, you will also engage with our Product Owner community. As the Product Owner on our team, you will collaborate closely with the Engineering Manager and the Revenue Management department to meet the evolving demands of our business. You will work with stakeholders from both business and technical sides, shaping the product vision and seamlessly integrating multiple services to enhance user experience. About the Role Design, implement, and optimize high-value products and services in collaboration with your team. Effectively communicate the rationale behind your products. Collaborate with other Product Owners in cross-team initiatives. Partner with key stakeholders to analyze and prioritize business requirements. Facilitate data-driven decision-making processes. Define the product vision and roadmap in alignment with your team and stakeholders. Own, prioritize, and refine the product backlog, aligning with the strategic vision. Strike a pragmatic balance between the speed and quality of engineering and design solutions. About You 7+ years of experience as a Product Owner or Product Manager in a highly collaborative environment, with a proven track record of managing complex products end-to-end. Strong understanding of UX best practices and the ability to analyze user research, usability testing, and quantitative user behavior. Exceptional ability to define and communicate a clear product vision and strategy. Experience in creating and managing effective product roadmaps. Outstanding stakeholder management and negotiation skills. Experience collaborating with engineers on API design decisions, data pipelines, and distributed system trade-offs. Passionate about delivering exceptional user experiences.
At NiCE, we thrive on pushing boundaries and embracing challenges. Our ambitious spirit and commitment to excellence set us apart as game changers in the industry. If you share our passion for innovation and success, we invite you to embark on a fulfilling career journey that ignites your potential.What is the role about?As a Senior Product Marketing Manager in NiCE’s Agentic AI division, you will be pivotal in defining the positioning, communication, and market introduction of our cutting-edge products. Collaborating closely with Product and Marketing teams, you will craft engaging narratives, spearhead go-to-market strategies, and ensure impactful messaging across diverse channels.This role blends strategic insight with execution, necessitating effective collaboration across product teams and related functions. You will be instrumental in aligning stakeholders, influencing product roadmaps, and amplifying the strategic voice of Product Marketing within the organization.Your leadership will extend to developing high-quality marketing assets and campaigns, all while adopting an AI-first approach to storytelling and internal processes. Success in this role means delivering distinct messaging, empowering revenue teams, and driving measurable market impact in the rapidly evolving AI sector.
At GALVANY, we are dedicated to transforming climate-neutral living into a reality for all. Our focus lies in execution, as we create innovative and practical solutions, making heat pumps, battery storage, and smart metering accessible, reliable, and affordable. Through our technology arm, GALVANY-Tech, we are advancing the energy transition via software. We are developing an AI-driven Operating System designed for the sales, planning, installation, and operation of heat pumps and integrated energy systems, catering to everything from single-family homes to multi-unit buildings, as well as our Energy Community functioning as a Virtual Power Plant.As a profitable green-tech startup, we firmly believe that creating sustainable impact and ensuring long-term growth are only achievable when anchored in a robust business model. With a commitment to customer value, transparency, and accountability, we champion high-quality heating solutions while fostering an environment that encourages individuals to take ownership and create lasting change.The RoleIn your capacity as Product Manager at GALVANY, you will be responsible for defining and executing the product strategy for our customer app. Your mission will be to design features that render energy management engaging and intuitive for homeowners, simplifying complex systems into user-friendly products.
At Blacklane, we are at the forefront of revolutionizing sustainable chauffeur-driven mobility. Our Marketplace team is integral in providing our chauffeur partners with tailored offers that help them optimize their schedules and expand their businesses. We are currently looking for a Senior/Staff Product Manager to spearhead this essential domain, ensuring a fluid and enhanced marketplace experience that supports our partners while delivering reliable and premium rides to our guests.
Join our dynamic team of Software Developers and Business Analysts located across various development centers including Zurich, Manila, Pune, Luxembourg, Edinburgh, and Berlin. We embrace an agile methodology, collaborating closely within our team and with other related teams and clients to innovate new product features and enhance existing functionalities in live environments.Our team partners with clients and stakeholders to create and deliver cutting-edge solutions that meet market demands, shaping the back-office landscape of the future.We are looking for a talented and visionary Product Manager to join our innovative team in Berlin, Germany. As a Product Manager, you will be instrumental in defining the trajectory of our products and driving innovation across our organization.Lead the complete product lifecycle, from ideation to launch and post-launch optimization.Develop and uphold a product roadmap that aligns with our company objectives and market needs.Perform market research and competitor analysis to uncover opportunities for innovation.Collaborate with cross-functional teams, including engineering, design, and marketing, to ensure the successful development and delivery of products.Define and monitor key performance indicators (KPIs) to assess product success and guide strategic decisions.Gather and prioritize product and customer requirements, engaging closely with stakeholders to understand their needs.Present product strategies, roadmaps, and performance metrics to senior management and stakeholders.Stay current with industry trends and emerging technologies to maintain a competitive advantage.
Make Your Mark with Hygraph!Join us as a Senior Product Designer and play a pivotal role in shaping the future of content management systems. At Hygraph, we are reimagining the CMS landscape with our innovative agentic content platform. You will collaborate with the Head of Product and the Creative Director to bring groundbreaking ideas to life.Your ResponsibilitiesWork closely with Product and Engineering teams to identify challenges, conduct user research, and define both strategic and immediate design goals.Lead the complete product design lifecycle from initial discovery and wireframing to delivering high-quality, production-ready user interfaces.Drive significant design decisions that align with our vision for an agentic content platform.Promote design excellence through regular evaluations with leadership and the wider product team.Leverage AI tools to enhance your design process—utilizing LLMs for research summaries and generative tools for rapid wireframing and ideation.
Join Intercom, the leading AI Customer Service company, dedicated to revolutionizing customer interactions for businesses worldwide.Our advanced AI agent, Fin, empowers businesses to provide exceptional customer service effortlessly. Integrated with our Helpdesk, it forms the Intercom Customer Service Suite, designed to tackle complex queries effectively, blending AI efficiency with human touch.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting the benchmark for customer service excellence. Our core values drive us to innovate rapidly and deliver unparalleled value consistently.We are passionate about speed and innovation at Intercom, and Berlin's unique combination of technical expertise and vibrant creative culture attracts us. This dynamic city, with its proximity to our R&D hubs in Dublin and London, is a thriving environment for top talent eager to create groundbreaking products.We are excited to expand our team in Berlin, aiming to hire 100 professionals across various domains including engineering, AI, data science, product, and design. This is a unique opportunity to be among the founding R&D members in the region and make a significant impact in building the world’s leading customer service agent!About the RoleWe are looking for a Senior Product Designer who will redefine product craftsmanship at Intercom.As a design-driven, AI-first tech company, we pride ourselves on having Fin as the most successful AI service agent available. Our mission is to transform the future of business-customer communication through innovative AI solutions. With millions of users, our design team is crucial in ensuring we deliver a world-class product.Why Join IntercomThe rapid evolution of AI is reshaping industries, and we are at the forefront of this transformation, particularly in the AI Agent market. Our aim is to redefine customer service standards with Fin, which will soon manage the majority of customer interactions.This evolution not only influences our product offerings but also our operational dynamics. Our team continually adapts, integrating AI into our design, development, and marketing strategies.At Intercom, design is integral to our identity. With a talented team of over 60 designers in R&D and branding, and co-founders with a design background, you will always have a voice in shaping our vision.
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Role Overview cosuno is looking for a Senior Product Manager to help guide the direction of its product portfolio. This role works closely with teams across the company to set product vision and strategy. The Senior Product Manager ensures that development stays aligned with customer needs and steers products from initial idea through to launch. Location Thi…
Role Overview Cosuno is looking for a Senior AI Engineer to join the AI team, working from Berlin or remotely. This role focuses on building and refining the intelligent systems that drive Cosuno’s platform for the construction industry. What You Will Do AI Agent Development: Design and improve intelligent agent systems that handle the complex tendering process using multi-step reasoning. End-to-End Product Integration: Own feature delivery across the stack, from model and API to the TypeScript front-end, making sure new capabilities fit smoothly into the web application. Ranking, Search, and Retrieval: Improve systems for subcontractor matching and marketplace search, focusing on ranking and retrieval performance. Price Prediction: Enhance models that estimate fair pricing for construction projects, helping users evaluate bids and make procurement decisions. Experimentation and Evaluation: Run offline evaluations, set up A/B tests, and use metrics to guide iterative improvements. Cross-Team Collaboration: Work closely with Product, Engineering, and Data teams to turn business challenges into meaningful ML and AI solutions. Production ML and AI Maintenance: Monitor, alert, and continuously improve all deployed machine learning and AI systems.
Your MissionAs the AI Automation Engineer at Cosuno, you will spearhead our efforts to enhance operational efficiency. Your expertise in our automation stack will enable you to collaborate with various teams across the organization to identify, design, and implement AI-driven workflows that revolutionize their processes. Instead of developing proprietary models from scratch, you will utilize cutting-edge existing models and reasoning chains to address critical business challenges.Working alongside the product team, you will engage closely with the CEO and CTO to ensure that all automation solutions are technically robust and aligned with our core infrastructure. This role is execution-focused, with success defined by the speed and reliability of the modular automation platform you develop.Key ResponsibilitiesDiscovery & Prioritization: Collaborate with Finance, Sales, Operations, and Product teams to uncover high-return automation opportunities and assess them based on their business impact versus technical feasibility.Workflow Engineering: Architect, prototype, and implement comprehensive AI workflows by developing our orchestration stack (e.g., n8n, Vector Databases) and integrating various endpoints via APIs to establish a universal memory for Cosuno.Scaling & Modularity: Create solutions that are modular and adaptable across departments, avoiding redundancy for new requests.Enablement & Governance: Set AI guardrails while empowering AI advocates in other departments to utilize the automations effectively.Monitoring & Optimization: Define and monitor success metrics (ROI, time savings, reliability) to guarantee that our automations continuously provide value.
Cosuno's subcontractor segment is experiencing rapid growth, and to ensure sustainable success, we are establishing a dedicated Customer Success structure tailored to this market. As a Customer Success Manager, you will be among the pioneers shaping this area and influencing its long-term strategic direction.Your role involves guiding our subcontractors post-contract signing, facilitating a thorough onboarding process, analyzing product usage, identifying potential risks early, and actively developing accounts. You will ensure that our clients not only understand the product but achieve tangible, quantifiable results.We believe in teamwork: you will not only handle operational tasks but also contribute to building processes and structures. You will experiment with new strategies, assess their effectiveness, and lay the groundwork for enduring Customer Success in the subcontractor segment.Address customer inquiries via email, phone, or chat in a swift, empathetic, and solutions-oriented manner.Create analyses and reports on customer usage behavior to identify risks or upsell opportunities and initiate targeted actions.Collaborate closely with the Sales & Product teams.Work closely with Sales and Product departments to relay customer feedback and uncover potential areas for improvement.Deliver customized onboarding sessions and assist with questions about usage, setup, or functionalities of our platform.Enhance customer development through training sessions, webinars, and structured enablement content.QualificationsMinimum of 2 years of experience in Customer Success, Account Management, or a similar role, preferably within a B2B SaaS and Sales environment.A passion for helping others, combined with an empathetic yet goal-oriented approach.Structured, reliable, and capable of prioritizing tasks independently.Excellent communication skills for direct customer interactions and during workshops or webinars.Data-driven, with proficiency in working with KPIs to interpret usage data and make customer success measurable.A strong initiative to test new methods, critically evaluate what works, and actively build processes from the ground up.
Role Overview Cosuno is looking for a Customer Support Agent to join the team in Berlin (hybrid). This role serves as the main point of contact for users, translating technical questions into practical answers and helping customers get the most from the Cosuno platform. The position combines direct customer support with a key role in shaping internal processes by sharing insights from customer interactions. What You Will Do Omnichannel Support: Handle customer inquiries across email, phone, and chat. Respond quickly and clearly, aiming for solutions that last. Platform Guidance: Share product knowledge and help customers onboard smoothly. Make sure users understand features and can use the platform effectively. Documentation & Knowledge Base: Record all customer interactions in Salesforce. Help update and expand the internal knowledge base to support scalable service. Team Collaboration: Act as a link between customers, Sales, and Product teams. Gather feedback and spot opportunities to improve Cosuno’s software. Process Improvement: Suggest and help implement new ideas to make the support team more efficient and effective. What We Look For Experience: Previous work in customer service, ideally with digital products or platforms.
Your MissionLead the comprehensive product design process, tackling well-defined challenges in partnership with the Product Team — from initial concept and prototype testing to delivering polished visual designs ready for launch.Collaborate closely with our current Product Designer to refine our design language and ensure a seamless user experience across the platform.Engage directly with our product and engineering teams to pinpoint high-impact UX opportunities and implement efficient, technically feasible solutions.Transform ideas into high-fidelity designs while upholding and enhancing our scalable design system in Figma.Create clear and engaging UI copy that guides users through the product experience.Your ProfileMust-Have Qualifications:3–5 years of experience as a Product Designer within a reputable B2B SaaS company or a rapidly growing SaaS startup.Demonstrated ability to design intricate, desktop-first B2B web applications from end to end, with a portfolio showcasing your process from problem identification to interaction design and handoff.Strong product mindset: adept at crafting practical “80/20” solutions that balance user needs, technical limitations, and business objectives.Expert-level proficiency in Figma, with experience collaborating with fellow designers in shared environments, including component libraries and design systems.Self-motivated and results-driven, capable of working autonomously while clearly communicating trade-offs and limitations.Fluent in German and English.Nice-to-Have Qualifications:Experience with AI-assisted coding tools (such as Claude code, cursor, etc.) to develop realistic, functional prototypes.Basic knowledge of HTML/CSS to implement minor enhancements to the product or website independently.Experience in UX copywriting.Why Join UsContribute to a product that addresses real-world challenges in the construction industry and witness the impact of your work on actual users.Join a diverse, collaborative, and open-minded team where your ideas are truly valued.
Your MissionJoin our dynamic Engineering team as a Senior Full Stack Developer, where you will not only craft code but also tackle intricate challenges and take ownership of features from inception to deployment. Your contributions will directly influence a product that empowers thousands of construction professionals to shape the world around us.In your initial months, you will:Create and implement innovative AI features, including our newly launched AI agent for editing Bill of Quantities (BoQs) and automated AI bidder recommendations.Work collaboratively with product managers and designers to refine the user experience and set the technical direction of our core offerings.Design and construct modular packages and services within our monorepo to enhance the structure and maintainability of our codebase.Our Engineering CultureAt cosuno, we cultivate a calm, collaborative, and productive engineering atmosphere. We empower our engineers with the autonomy to excel in their work. Our development philosophy includes:Agile & Fast-Paced: We practice trunk-based development and implement daily releases to deliver value quickly to our users.Quality by Default: A thorough Cypress end-to-end testing suite and strict adherence to typing, linting, and formatting standards ensure our codebase remains clean and maintainable.DevOps Mindset: Our efficient CI/CD pipeline deploys to AWS using Kubernetes, with infrastructure managed as code via Terraform.Collaboration & Transparency: We prioritize open dialogue, constructive code reviews, and a culture where the best idea prevails, regardless of its source.Your ProfileWe seek a passionate and experienced engineer eager to build exceptional products. You will thrive in this role if you possess:Extensive professional experience in developing, deploying, and maintaining complex web applications using TypeScript.In-depth knowledge of Node.js for backend development and strong proficiency in React for frontend tasks.A practical problem-solving mindset with a high sense of ownership, comfortable driving projects independently.Experience in collaborative, agile product teams.Excellent communication skills in English.Bonus Points For:Experience with cloud services, DevOps practices, or machine learning frameworks.
In der Position des Sales Development Representative bist du der erste Ansprechpartner für unsere potenziellen Neukunden und spielst eine entscheidende Rolle beim Aufbau von langfristigen Geschäftsbeziehungen. Deine Fähigkeit, das Potential eines Interessenten zu erkennen, ist entscheidend für den Erfolg unseres Teams.Zielgerichtete Akquise: Identifikation und Ansprache potenzieller Kunden und Entscheidungsträger.Bedarfsanalyse: Kontaktaufnahme mit Leads zur Bewertung ihrer Bedürfnisse und Einstufung als qualifizierte Verkaufschancen.Erstkontakt: Durchführung von Kaltakquise durch Telefonate und E-Mails, um cosuno vorzustellen und Interesse zu wecken.Beziehungsmanagement: Aufbau und Pflege von Kontakten zu potenziellen Kunden, um langfristiges Vertrauen zu etablieren.Terminmanagement: Planung und Koordination von Meetings oder Demos für das Account Executive-Team.Pipeline-Management: Dokumentation und Pflege der Interessenten in Salesforce.
Join Contentful as a Senior Product Manager, where you will lead the charge in shaping our product strategy and ensuring that our offerings meet the dynamic needs of users. In this role, you will collaborate closely with cross-functional teams, driving innovation and delivering exceptional value to our customers.
Strava, Inc.
About StravaStrava is the ultimate app for active individuals. With a community of over 180 million athletes spanning more than 185 countries, it's not just about tracking workouts; it's a platform where individuals progress together, cultivate new habits, and achieve personal bests. Whether you engage in running, cycling, or any other sport, Strava is your go-to companion. Connect with friends, conquer your objectives, and make every effort worthwhile. Embark on your journey with Strava today.Our mission is straightforward: inspire individuals to lead their most active lives. We believe in the transformative power of movement to unite and propel individuals forward.About This RoleStrava is seeking a Senior Product Manager to enhance our Maps tab and routing experience. In this pivotal role, you will influence the future of how athletes navigate our maps and uncover routes for their activities.We operate under a flexible hybrid model, requiring more than half of your time to be spent on-site at our Berlin office — three days per week.What You’ll Do:Take ownership of the Maps Tab and Routes experiences from inception to completion, advocating for user needs while defining long-term strategy and actionable roadmaps.Collaborate closely with adjacent map-surface teams and cross-functional partners in product, design, UXR, engineering, cartography, and data.Establish and maintain a shared understanding of priorities, dependencies, and sequencing to ensure team alignment and effective problem-solving.Ensure the Maps Tab and Routes develop harmoniously within the overall product ecosystem, particularly alongside other map-related initiatives.Analyze metrics and user behavior data to cultivate user empathy, assess performance, establish goals, and uncover opportunities.Convert insights into concise product direction and roadmap decisions, ensuring outcomes that enhance athlete value and business impact.What You’ll Bring to the Team:A minimum of 7 years of product management experience with a proven history of managing complex user-facing surfaces end-to-end.Demonstrated success in delivering features that delight users and positively influence key company metrics.Expertise in a hypothesis-driven, iterative approach to product development, including extensive experience with A/B testing and validation methods.
Intercom is the leading AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, is the most sophisticated customer service AI agent available, enabling businesses to provide continuous, flawless customer support and significantly enhance their customer interactions. Fin can be integrated with our Helpdesk to create a comprehensive solution called the Intercom Customer Service Suite, which offers AI-enhanced assistance for more intricate or sensitive inquiries that necessitate human involvement.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the standards for customer service. Guided by our core values, we strive to push boundaries, work with speed and intensity, and consistently deliver outstanding value to our customers.At Intercom, we champion speed in everything we do, and we believe Berlin is the perfect city for individuals who share that passion. We are attracted to Berlin for its unique blend of top-tier technical talent and vibrant creative culture, all within a globally connected city that is close to our R&D centers in Dublin and London. It’s a place where exceptional technical talent flourishes, and where people from around the globe are eager to relocate and develop ambitious products.We aim to hire 100 talented individuals in Berlin over the coming year across engineering, AI, data science, product, and design. This is an exciting opportunity to join as foundational R&D talent in the region and make a lasting impact as we strive to create the world's leading customer agent!We are seeking a Senior Product Manager to join our team and help shape the future of business messaging and AI-driven customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that impact millions of people daily.What will I be doing?Take ownership of a significant product area or lead an important project.Gain a deep understanding of customer challenges through research, data analysis, and direct interactions — clearly articulating these challenges to your team.Manage the product roadmap, defining what should be built, when, and why, and communicate effectively to foster alignment and enthusiasm.Collaborate with engineers and designers to envision, develop, and launch solutions ranging from bold future concepts to focused iterations.Utilize AI to enhance your productivity, expedite product development, and amplify your team's impact.Assess the impact of your work through quantitative and qualitative analysis.
Join vcluster as a Senior Product Manager, where you will take the helm of the technical direction for one of our key product surfaces: the vCluster platform, vNode, or vMetal. Collaborate closely with the Head of Product and Engineering leaders to make pivotal decisions that will steer the future of our products.Your Responsibilities as a Senior Product Manager:Ownership of Technical Roadmap: Define and manage the roadmap for your product area, ensuring that strategic plans are translated into actionable specifications for engineering teams. Depending on your expertise, you may oversee the vCluster platform, vMetal, or both.Partnership with Founders: Engage directly with the Head of Product and Engineering to navigate architectural decisions that will influence our product trajectory.Hands-on Testing: Conduct alpha and beta testing to identify integration issues proactively, ensuring a seamless experience for our customers.Customer Insights: Interact with platform engineers from AI Cloud operators and large enterprises to glean insights that will drive our next innovative steps.Market Strategy: Stay abreast of the cloud-native ecosystem and emerging trends, refining our messaging for technical buyers in collaboration with the go-to-market team.Cross-Functional Leadership: Collaborate with engineering, sales, and marketing teams to ensure our product aligns with market needs and customer support.This Role is Ideal for You If You Possess:Experience: A minimum of 6 years in product management within cloud infrastructure, platform services, or distributed systems, having shipped products that are integral to engineering operations.Fluency in Kubernetes: You have hands-on experience with Kubernetes implementation and understand its architecture beyond just its user interface.Customer-Facing Experience: You are comfortable engaging with platform engineers and architects, facilitating effective conversations.Bonus Qualifications:Experience with Kubernetes-as-a-Service: Any additional experience in this area will be advantageous.
vcluster is seeking a Senior Product Manager to join the team in Berlin, Germany. This position takes the lead in setting product direction and ensuring execution matches both user expectations and market demand. Role overview The Senior Product Manager develops and refines product strategy for vcluster’s offerings. The role emphasizes improving user experience and making sure products meet real-world needs. What you will do Define and guide product strategy across vcluster’s portfolio Collaborate with engineering, design, and other groups to move products from idea to launch Apply data analytics to steer product choices and prioritize new features Advocate for user experience at every stage of product development Location This role is based in Berlin, Germany.
Join our dynamic team as a Senior Product Owner (m/f/d) and play a crucial role in driving our success at flix. We are seeking an enthusiastic and results-oriented individual to help us shape our product landscape. The Revenue Management Products team is on a mission to create an integrated suite of pricing tools and services, all aimed at enhancing user experience. In this position, you will be instrumental in continuously developing our Revenue Management Products with complex new features. As part of the Demand Division, specifically within the Demand Management Stream, you will also engage with our Product Owner community. As the Product Owner on our team, you will collaborate closely with the Engineering Manager and the Revenue Management department to meet the evolving demands of our business. You will work with stakeholders from both business and technical sides, shaping the product vision and seamlessly integrating multiple services to enhance user experience. About the Role Design, implement, and optimize high-value products and services in collaboration with your team. Effectively communicate the rationale behind your products. Collaborate with other Product Owners in cross-team initiatives. Partner with key stakeholders to analyze and prioritize business requirements. Facilitate data-driven decision-making processes. Define the product vision and roadmap in alignment with your team and stakeholders. Own, prioritize, and refine the product backlog, aligning with the strategic vision. Strike a pragmatic balance between the speed and quality of engineering and design solutions. About You 7+ years of experience as a Product Owner or Product Manager in a highly collaborative environment, with a proven track record of managing complex products end-to-end. Strong understanding of UX best practices and the ability to analyze user research, usability testing, and quantitative user behavior. Exceptional ability to define and communicate a clear product vision and strategy. Experience in creating and managing effective product roadmaps. Outstanding stakeholder management and negotiation skills. Experience collaborating with engineers on API design decisions, data pipelines, and distributed system trade-offs. Passionate about delivering exceptional user experiences.
At NiCE, we thrive on pushing boundaries and embracing challenges. Our ambitious spirit and commitment to excellence set us apart as game changers in the industry. If you share our passion for innovation and success, we invite you to embark on a fulfilling career journey that ignites your potential.What is the role about?As a Senior Product Marketing Manager in NiCE’s Agentic AI division, you will be pivotal in defining the positioning, communication, and market introduction of our cutting-edge products. Collaborating closely with Product and Marketing teams, you will craft engaging narratives, spearhead go-to-market strategies, and ensure impactful messaging across diverse channels.This role blends strategic insight with execution, necessitating effective collaboration across product teams and related functions. You will be instrumental in aligning stakeholders, influencing product roadmaps, and amplifying the strategic voice of Product Marketing within the organization.Your leadership will extend to developing high-quality marketing assets and campaigns, all while adopting an AI-first approach to storytelling and internal processes. Success in this role means delivering distinct messaging, empowering revenue teams, and driving measurable market impact in the rapidly evolving AI sector.
At GALVANY, we are dedicated to transforming climate-neutral living into a reality for all. Our focus lies in execution, as we create innovative and practical solutions, making heat pumps, battery storage, and smart metering accessible, reliable, and affordable. Through our technology arm, GALVANY-Tech, we are advancing the energy transition via software. We are developing an AI-driven Operating System designed for the sales, planning, installation, and operation of heat pumps and integrated energy systems, catering to everything from single-family homes to multi-unit buildings, as well as our Energy Community functioning as a Virtual Power Plant.As a profitable green-tech startup, we firmly believe that creating sustainable impact and ensuring long-term growth are only achievable when anchored in a robust business model. With a commitment to customer value, transparency, and accountability, we champion high-quality heating solutions while fostering an environment that encourages individuals to take ownership and create lasting change.The RoleIn your capacity as Product Manager at GALVANY, you will be responsible for defining and executing the product strategy for our customer app. Your mission will be to design features that render energy management engaging and intuitive for homeowners, simplifying complex systems into user-friendly products.
At Blacklane, we are at the forefront of revolutionizing sustainable chauffeur-driven mobility. Our Marketplace team is integral in providing our chauffeur partners with tailored offers that help them optimize their schedules and expand their businesses. We are currently looking for a Senior/Staff Product Manager to spearhead this essential domain, ensuring a fluid and enhanced marketplace experience that supports our partners while delivering reliable and premium rides to our guests.
Join our dynamic team of Software Developers and Business Analysts located across various development centers including Zurich, Manila, Pune, Luxembourg, Edinburgh, and Berlin. We embrace an agile methodology, collaborating closely within our team and with other related teams and clients to innovate new product features and enhance existing functionalities in live environments.Our team partners with clients and stakeholders to create and deliver cutting-edge solutions that meet market demands, shaping the back-office landscape of the future.We are looking for a talented and visionary Product Manager to join our innovative team in Berlin, Germany. As a Product Manager, you will be instrumental in defining the trajectory of our products and driving innovation across our organization.Lead the complete product lifecycle, from ideation to launch and post-launch optimization.Develop and uphold a product roadmap that aligns with our company objectives and market needs.Perform market research and competitor analysis to uncover opportunities for innovation.Collaborate with cross-functional teams, including engineering, design, and marketing, to ensure the successful development and delivery of products.Define and monitor key performance indicators (KPIs) to assess product success and guide strategic decisions.Gather and prioritize product and customer requirements, engaging closely with stakeholders to understand their needs.Present product strategies, roadmaps, and performance metrics to senior management and stakeholders.Stay current with industry trends and emerging technologies to maintain a competitive advantage.
Make Your Mark with Hygraph!Join us as a Senior Product Designer and play a pivotal role in shaping the future of content management systems. At Hygraph, we are reimagining the CMS landscape with our innovative agentic content platform. You will collaborate with the Head of Product and the Creative Director to bring groundbreaking ideas to life.Your ResponsibilitiesWork closely with Product and Engineering teams to identify challenges, conduct user research, and define both strategic and immediate design goals.Lead the complete product design lifecycle from initial discovery and wireframing to delivering high-quality, production-ready user interfaces.Drive significant design decisions that align with our vision for an agentic content platform.Promote design excellence through regular evaluations with leadership and the wider product team.Leverage AI tools to enhance your design process—utilizing LLMs for research summaries and generative tools for rapid wireframing and ideation.
Join Intercom, the leading AI Customer Service company, dedicated to revolutionizing customer interactions for businesses worldwide.Our advanced AI agent, Fin, empowers businesses to provide exceptional customer service effortlessly. Integrated with our Helpdesk, it forms the Intercom Customer Service Suite, designed to tackle complex queries effectively, blending AI efficiency with human touch.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting the benchmark for customer service excellence. Our core values drive us to innovate rapidly and deliver unparalleled value consistently.We are passionate about speed and innovation at Intercom, and Berlin's unique combination of technical expertise and vibrant creative culture attracts us. This dynamic city, with its proximity to our R&D hubs in Dublin and London, is a thriving environment for top talent eager to create groundbreaking products.We are excited to expand our team in Berlin, aiming to hire 100 professionals across various domains including engineering, AI, data science, product, and design. This is a unique opportunity to be among the founding R&D members in the region and make a significant impact in building the world’s leading customer service agent!About the RoleWe are looking for a Senior Product Designer who will redefine product craftsmanship at Intercom.As a design-driven, AI-first tech company, we pride ourselves on having Fin as the most successful AI service agent available. Our mission is to transform the future of business-customer communication through innovative AI solutions. With millions of users, our design team is crucial in ensuring we deliver a world-class product.Why Join IntercomThe rapid evolution of AI is reshaping industries, and we are at the forefront of this transformation, particularly in the AI Agent market. Our aim is to redefine customer service standards with Fin, which will soon manage the majority of customer interactions.This evolution not only influences our product offerings but also our operational dynamics. Our team continually adapts, integrating AI into our design, development, and marketing strategies.At Intercom, design is integral to our identity. With a talented team of over 60 designers in R&D and branding, and co-founders with a design background, you will always have a voice in shaping our vision.
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