Strategic Account Manager - Enterprise Gastronomy (German-speaking, Berlin, m/f/x)

Lightspeed is seeking an experienced and strategically minded Strategic Account Manager (m/f/x) to passionately develop and nurture our key enterprise clients in the gastronomy sector over the long term. In this role, you will serve as the primary point of contact for our largest hospitality clients in the DACH region. You will be responsible for driving gro…

Lightspeed ist auf der Suche nach einem engagierten und strategisch orientierten Key Account Manager (m/w/x), der/die unsere bedeutendsten Enterprise-Kunden im Gastronomiebereich langfristig betreut und begeistert.In dieser Schlüsselposition fungierst du als in der DACH-Region. Du bist verantwortlich für das Wachstum, die Produktnutzung sowie das Stakeholder-Management innerhalb deines Portfolios, mit dem Ziel, nachhaltige Geschäftsbeziehungen aufzubauen. Dabei setzt du auf Datenanalyse, Feedback und deine Expertise im SaaS-Bereich, um unternehmerischen Mehrwert auf Enterprise-Niveau zu generieren.*** Bitte beachte, dass diese Rolle in Berlin, Deutschland, angesiedelt ist und einem hybriden Arbeitsmodell folgt.***Deine Aufgaben:Du bist der Hauptansprechpartner für unsere wichtigsten Kunden in der Gastronomie.Du entwickelst und implementierst strategische Account-Pläne zur Förderung von Wachstum, Kundenbindung und Produktausnutzung.Du arbeitest proaktiv an der Steigerung der Produktakzeptanz und sorgst dafür, dass der Net Revenue Retention (NRR) in deinem Portfolio steigt.Du planst und führst vierteljährliche Business Reviews und Erfolgspläne durch.Du analysierst Nutzungsdaten, Go-Live-Milestones und Health Scores, um potenzielle Risiken frühzeitig zu identifizieren und zu adressieren.Du aufbaust starke, vertrauensvolle Beziehungen zu C-Level- und operativen Stakeholdern, um Lightspeed als langfristigen strategischen Partner zu etablieren.Du arbeitest funktionsübergreifend mit den Bereichen Produkt, Customer Success, Implementierung und Support, um eine herausragende Customer Experience zu gewährleisten.

Welcome! We're thrilled to have you here! Are you on the lookout for an exciting new opportunity in sales? Whether you're actively seeking or just browsing, you've come to the right place!We are in search of a dynamic and results-driven Account Manager (German Speaking) with a solid background in Outbound Sales and Account Management within the Payments/FinTech sector to join our vibrant sales team at Lightspeed Commerce in Berlin. As an Account Executive, you will manage a portfolio of clients in the hospitality and hotel industry, assisting them with our financial services to grow their businesses. If you're passionate about FinTech, SaaS, and consultative sales, we want to hear from you!Your ResponsibilitiesExceptional Customer Service and consultancy for Lightspeed CapitalBuilding strong relationships as a trusted advisor and identifying new opportunities for financial servicesNegotiating contracts and closing deals to maximize revenue and client growthAchieving sales targets through strategic account management and close collaboration with regional sales leadersWhat You BringExperience in Outbound Sales, preferably with financial productsProven success in meeting and exceeding targetsFluency in German and English, both spoken and writtenConfident demeanor when interacting with executives and decision-makersEager for continuous learning, feedback, and personal growthSelf-motivated with a strong drive for successNice to Have (but not required)Experience in the hospitality or hotel sectorUnderstanding of SaaS and consultative salesFamiliarity with Salesforce and sales pipeline managementExperience in the banking or financial services sector

About UsVerve Group is revolutionizing the advertising landscape by providing a highly efficient and privacy-centric platform for buying and monetizing advertising. Our innovative ecosystem seamlessly integrates demand and supply technologies, utilizing data, media, and technology to drive exceptional results for advertisers and publishers alike. With a global presence across 30 offices, we are committed to serving progressive advertising clients. Our trusted solutions are utilized by over 90 of the top 100 advertisers in the United States and 4,000 publishers worldwide. Discover more at www.verve.com.This position offers a hybrid work model, requiring three days a week in our Berlin office located at Alexanderplatz.Key ResponsibilitiesLead monthly, quarterly, and annual financial close activities in compliance with IFRS and local GAAP, ensuring accurate and timely financial reporting.Manage GL, AP, and Intercompany processes, including transaction booking, payments, and reconciliations, ensuring adherence to company policies.Ensure timely completion of all balance sheet reconciliations and drive the resolution of outstanding issues.Coordinate statutory audits and tax submissions for international entities, including bridging IFRS to local GAAP.Oversee intercompany processes to ensure alignment across various entities and efficiently resolve discrepancies.Work collaboratively with internal teams (such as controlling, tax, and treasury) to facilitate smooth financial operations and alignment on accounting matters.Promote continuous improvement, standardization, and automation of accounting processes and internal controls.Lead, mentor, and develop a team of accountants, offering guidance on daily tasks and promoting accountability.

At Upvest, we are dedicated to our mission of simplifying investments to the level of everyday spending. We empower businesses to provide a comprehensive suite of investment products and the premier experience in capital market investment and retirement planning. Our Investment API is designed for seamless integration, allowing fintechs and financial institutions to optimize their resources and concentrate on their core operations.We take pride in collaborating with Europe’s top fintechs and financial institutions, including DKB, Revolut, N26, and Raisin. Founded in 2017 by Martin Kassing, Upvest unites a diverse team of over 270 talented professionals from more than 70 different nationalities. Our growth is supported by esteemed investors such as Hedosophia, Sapphire, Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and Motive Ventures.As a Senior Account Manager (German speaking), you will take charge of the strategic expansion and enduring success of Upvest’s esteemed enterprise and fintech partners throughout Germany and Europe. Your role transcends mere account management; you will be the architect of long-lasting partnerships, facilitating our clients in fully harnessing the potential of our Investment API. By navigating intricate environments and devising tailored account strategies, you will create commercial value while serving as the primary advocate for our clients within the Upvest ecosystem.This role is inherently strategic and commercially focused. You will cultivate high-level relationships with key stakeholders, moving beyond daily inquiries to pinpoint expansion opportunities and ensure our product roadmap aligns with their business objectives. You will be the bridge connecting technical intricacies with business value, equipped with the natural charisma and domain knowledge necessary to manage high-stakes client environments with confidence and insight.The Account Management team is an essential component of the Client Impact department, where our focus is on consistently delivering sustainable value to our clients. You will collaborate with a high-performing team of specialists and work closely with stakeholders across the organization, including Product, Engineering, Growth, Legal, and Compliance.

Willkommen! Wir freuen uns, dass du hier bist! Sind Sie auf der Suche nach einer aufregenden neuen Herausforderung im Vertrieb oder stöbern Sie einfach nur? Egal aus welchem Grund, Sie sind hier genau richtig! Wir suchen einen dynamischen und ergebnisorientierten Account Manager (Deutschsprachig) mit fundierter Erfahrung in Outbound Sales und Account Management im Payments-/FinTech-Sektor, um unser engagiertes Vertriebsteam bei Lightspeed Commerce in Berlin zu verstärken. In dieser Rolle betreuen Sie ein Portfolio von Kunden aus der Gastronomie- und Hotelbranche und unterstützen diese dabei, mit unseren Finanzdienstleistungen zu wachsen. Wenn FinTech, SaaS und beratender Vertrieb Ihre Leidenschaft sind, dann möchten wir Sie unbedingt kennenlernen! Ihre Aufgaben Exzellente Kundenbetreuung und Beratung zu Lightspeed Capital Aufbau vertrauensvoller Beziehungen und Erkennung neuer Chancen für unsere Finanzdienstleistungen Verhandlungen führen und Abschlüsse erzielen, um Umsatz und Kundenwachstum zu maximieren Verkaufsziele erreichen durch strategisches Account Management und enge Zusammenarbeit mit regionalen Vertriebsleitern Was Sie mitbringen Erfahrung im Outbound Sales, idealerweise mit Finanzprodukten Nachweislicher Erfolg im Erreichen und Übertreffen von Zielen Fließende Sprachkenntnisse in Deutsch und Englisch Selbstbewusstes Auftreten im Umgang mit Führungskräften und Entscheidern Interesse an dauerhaftem Lernen, Feedback und persönlichem Wachstum Eigenmotivation und ein starkes Erfolgsstreben Nice to have (aber kein Muss!) Erfahrung in der Gastronomie- oder Hotelbranche Verständnis von SaaS und beratendem Vertrieb Kenntnisse in Salesforce und Sales-Pipeline-Management Erfahrung im Bank- oder Finanzdienstleistungssektor Warum Lightspeed?...

Join Via as a German-speaking Payroll Accountant and play a pivotal role in managing the complete payroll process for our growing team of over 900 employees in Germany. In this role, you will oversee payroll preparation, maintain accurate records, and produce monthly financial reports. You will collaborate with our global Finance team, enhancing the payroll function as we expand our presence in Europe. This is an exciting opportunity to contribute to a company that is revolutionizing transportation worldwide while ensuring that employee compensation is processed efficiently and accurately.

Join our dynamic team at Adyen as an Enterprise Account Manager, where you will leverage your expertise in relationship management to drive growth and success for our clients. If you are fluent in Hebrew and have a passion for technology and finance, this role is ideal for you.In this position, you will be responsible for managing and nurturing relationships with our key enterprise clients, ensuring their needs are met while identifying opportunities for upselling and cross-selling our innovative payment solutions.

Who We AreAbout StripeStripe is revolutionizing the financial infrastructure landscape, empowering businesses of all sizes—from Fortune 500 companies to passionate startups—to effortlessly manage payments, drive revenue growth, and unlock new opportunities. With a mission to enhance the GDP of the internet, we are on a journey to make the global economy accessible to everyone, providing you with an unparalleled opportunity to engage in impactful work that shapes the future.About the TeamAs a Technical Account Manager, you will collaborate across various teams to support Stripe’s largest and most intricate clients. By building trusted partnerships, we deliver tailored, strategic guidance and proactively identify growth opportunities, enabling businesses to enhance customer value, streamline technical operations, and accelerate their global expansion with Stripe.Your ResponsibilitiesKey DutiesDeliver a Gold Standard Experience to key stakeholders within your assigned accounts.Collaborate with the Operations team to equip users with resources and insights, contributing to a cohesive Gold Standard Experience across all user interactions.Develop long-lasting relationships that foster loyalty to Stripe and its products.Work cross-functionally with both internal teams and client organizations to implement operational solutions addressing challenges like fraud/disputes, declines, product adoption, and global expansion.Partner closely with Customer Success and other user-facing teams to enhance support for Stripe users.Lead client meetings, both in-person and via video conferencing.Contribute to the ongoing design and improvement of our support offerings.Create user-facing content that provides long-term solutions.

We are seeking a dynamic and experienced Customer Service Manager for our Account Services team. In this role, you will be responsible for leading a team of customer service representatives, ensuring outstanding service delivery, and managing client relationships while driving performance improvements. Your ability to communicate fluently in German and English will be essential in catering to our diverse client base.If you have a passion for customer success, possess strong leadership skills, and are focused on delivering results, we want to hear from you!

Are you a strong-willed individual who values clear processes, efficiency, and accountability? Then you've come to the right place!We are looking for a highly organized and goal-oriented individual (m/f/d) who appreciates operational clarity, consistently pursues objectives, and maintains a holistic perspective. As a Business Development Manager, you will take charge of processes, management, and implementation, ensuring that our growth remains predictable.This role is perfect for those who are ready to take responsibility, make decisive choices, and work systematically.Your ResponsibilitiesAnalyze and enhance business processes focusing on efficiency and scalability.Manage projects including timeline planning, task distribution, and progress monitoring.Lead small teams with clear role definitions and accountability for results.Collaborate with sales, marketing, and management to optimize processes.Document, report, and communicate across interfaces for seamless operations.What We Offer YouStructured work environment: Clear processes, defined responsibilities, and daily routines.Planning security: Long-term position with growth perspectives.Reliable onboarding: You will be fully integrated into all systems within 2-4 weeks.Modern workplaces: Efficient environment, high-quality tools, climate-controlled spaces.Team structure with responsibility: Everyone knows their area, working harmoniously together.

Join HubSpot as a German Lead Customer Success Manager, where you will play a pivotal role in ensuring the success of our strategic accounts. Your expertise will guide our clients through their journey with HubSpot, fostering strong relationships and driving customer satisfaction. In this position, you will lead a passionate team dedicated to delivering exceptional service and results.As a vital member of our team, you will collaborate closely with sales, product, and marketing teams to understand client needs and ensure they receive maximum value from our solutions. This is an exciting opportunity to make a significant impact within a fast-paced, innovative environment.

At MongoDB, we seek a Customer Success Manager who is passionate about technology and eager to tackle new challenges. In this pivotal role, you will navigate ambiguity with ease, operate independently, and maintain a strong customer-centric approach while contributing to the development of our program. You will serve as a primary point of contact for MongoDB end users, utilizing your technical and account management expertise, and leading collaboration across Sales, Professional Services, Solutions Architects, and other teams.This position can be based in our Berlin office or remotely within Germany.

ABOUT TALON.ONE:Talon.One is a leading incentives engine that integrates loyalty, promotions, and gamification into a comprehensive platform. With robust security and scalability, Talon.One enables businesses to create personalized, profitable promotions and loyalty programs using diverse data sources.Currently, more than 250 renowned brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster enduring loyalty.ABOUT THE ROLE:We are seeking a dynamic and consultative Enterprise Account Manager to be part of our Global Account Management team. In this capacity, you will serve as the commercial lead and trusted advisor for a selection of our corporate and enterprise accounts across the EMEA region. Your objective will be to align customer goals with our platform’s potential, promoting client retention, satisfaction, and revenue growth.ABOUT THE TEAM:The Global Account Management team drives Talon.One’s international expansion. Our focus is on retaining and expanding our enterprise customer base. Reporting to the Director of Strategic Account Management, you will collaborate with a talented group of Account Directors and Managers across EMEA and AMER, acting as internal advocates while forging strong C-suite relationships and partnering with Product, Engineering, and Customer Success to ensure our clients’ success.This is a full-time position based in Berlin, Germany, requiring travel of approximately 25-40% to meet key clients in Germany and France.ONCE YOU ARE HERE YOU WILL:Oversee the complete commercial lifecycle for your portfolio, including accurate revenue forecasting, renewal negotiations, and achievement of expansion goals (upselling/cross-selling).Identify and pursue opportunities for new use cases, product modules, and geographic growth within matrixed enterprise organizations.Establish and maintain 'Trusted Advisor' status with VP and C-level stakeholders, aligning Talon.One’s technical capabilities with their business objectives.Coordinate internal teams (Customer Success, Solution Engineering, and Product) to ensure a cohesive strategy for account health and product adoption.Collaborate with solution and technology providers to enhance Talon.One’s value proposition within the client's broader technology ecosystem.

We are seeking a dynamic and results-oriented Strategic Account Manager to join our team at Scout24. In this role, you will be responsible for managing and nurturing key client relationships, driving strategic initiatives, and ensuring customer satisfaction. You will leverage your expertise to identify growth opportunities and collaborate with internal teams to deliver exceptional value to our clients.

Join our dynamic team at 1000heads as a German-Speaking Community Manager in Berlin. Our Community team, a group of passionate social media enthusiasts, is dedicated to creating impactful editorial content and fostering meaningful conversations for some of the most innovative brands globally.In this role, you will collaborate with experts in Insights, Strategy, Creative, and Client Services to produce social-first initiatives that cultivate engaged and vibrant communities.Your responsibilities will include moderating conversations, crafting compelling editorial content, and ensuring that our community engagement strategies resonate with our audience. With a focus on delivering high-quality interactions, you will play a key role in enhancing brand loyalty through community building.If you are a social media native with exceptional copywriting abilities and a knack for real-time engagement, we invite you to apply and help us shape brand narratives while driving community growth.

Join Synthflow AI, a revolutionary enterprise AI agent platform that streamlines customer operations across various channels including voice, chat, and messaging. Our intelligent agents manage routine interactions at scale, allowing teams to concentrate on high-impact projects.Over 20 million hours of operations automated60% more calls answered compared to non-AI operators150 million interactions managed, boasting a 99.99% uptimeSupported by esteemed investors including Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are proud to be recognized as one of the most promising companies in Germany.

About UsAt coretylynt, we are revolutionizing the industrial supply landscape with our AI-driven trade platform, which simplifies access to infrastructure, energy, and construction materials. Our innovative platform connects meticulously vetted suppliers across Asia, Europe, and the GCC region with local demand, all through a seamless and integrated interface.Our proprietary AI technology automates and digitizes the entire lifecycle of materials trade—from procurement and pricing to logistics and embedded financing—eliminating the inefficiencies of traditional, manual processes and ensuring real-time orchestration.Buyers experience immediate quotes, reliable availability, and predictable delivery through our unified operating system, while suppliers benefit from precise forecasting and effective demand management. We partner with prominent brands to execute both dropship and cross-dock fulfillment for large-scale transactions, transforming global supply chains into predictable, software-like workflows.With the backing of leading investors and institutional financing partners, we have achieved triple-digit-million GMV, operate across six international markets, and are on a rapid path to profitability. Our team of over 80 professionals, based in Berlin and Asia, is dedicated to creating the world's first industrial-grade AI operating system for materials, fundamentally reshaping global trade in one of the most critical industries.

Role overview The Technical Account Manager (German Speaking) at wizinc focuses on building and maintaining strong relationships with clients in Germany. This position can be based in Berlin, Munich, or performed remotely from anywhere within Germany. The role involves supporting customers who use wizinc's solutions and ensuring their needs are met. What you will do Serve as the primary contact for assigned clients, addressing technical questions and requests Offer proactive support to help clients maximize the value of wizinc's products Deliver timely and high-quality service to clients Communicate clearly and professionally in German with a varied client base Location Berlin, Germany Munich, Germany Remote within Germany

About the Role hrdpt is looking for a Trainee in Gastronomy Operations Management in Berlin. This role offers practical experience in the culinary and hospitality field. Work closely with experienced colleagues and build key skills for a future in restaurant and service management.