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Experience Level
Manager
About the job
Why Join praxipal?
The shortage of skilled professionals poses the greatest challenge to our healthcare system. Every year, thousands of positions remain unfilled, and demographic changes exacerbate this issue. Medical practices depend on our AI receptionist Luna to alleviate staff burdens and ensure accessible care for all. We are experiencing rapid growth and recently secured $6.7 million in seed funding from HV Capital, marking just the beginning of our journey.
As a tech-driven company, we pride ourselves on maintaining a small, highly talented team. Our pace and intensity define our work culture, but equally important is our commitment to collaboration. That’s why we come into the office every day, to share ideas, learn from one another, and grow together.
Overview - At praxipal, we are at the forefront of developing AI-driven professionals for the healthcare sector of tomorrow. Our AI receptionist, Luna, is already transforming patient communication in medical practices. As a market leader in orthodontics, we are expanding into other medical fields backed by a substantial funding round. Your role as the Techn…
Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.
Join our dynamic team at docplanner as a Technical Onboarding Specialist, where you will play a crucial role in guiding new users through our innovative platform. As a Werkstudent, you will have the opportunity to combine your academic knowledge with practical experience in a fast-paced environment.
Join Our Mission at Doctolib! We are seeking a passionate Technical Onboarding Specialist for Praxissoftware (m/f/x) to support our Technical Onboarding team in Berlin. If you are enthusiastic about technology, service, and customer satisfaction, and want to be part of the customer journey from the start, this is the right place for you. In the Technical Onboarding team, you will assist practices and hospitals in implementing our products, ensuring they can seamlessly operate with Doctolib from day one. You will handle complex IT cases during onboarding and implement additional products such as our AI-based phone assistant and appointment management solution. You don't need to know everything from day one; with your solid foundation and motivation, you will grow into new topics with us.
Join Our Mission at Doctolib!Are you passionate about technology, customer service, and ensuring client success? Take the next step in your career with Doctolib as a Technical Onboarding Consultant!In this role, you will facilitate a seamless onboarding experience for our users through data migration and IT infrastructure checks. You will be involved in the customer journey from the outset, assisting practices and hospitals in adopting our products alongside our deployment teams and healthcare professionals that you will provide technical guidance to. As you progress, we will collaboratively expand your portfolio of supported products, enhancing the diversity of your daily tasks.
Join doctolib as a Technical Onboarding Consultant specializing in phone systems, where you will play a pivotal role in ensuring our clients' seamless integration and optimal use of our services. In this position, you will provide expert guidance and support to new customers, helping them navigate the complexities of our phone system solutions.Your responsibilities will include conducting onboarding sessions, troubleshooting technical issues, and providing ongoing support to enhance user experience. Your technical expertise and customer-centric approach will be essential in helping clients achieve their goals and maximize the value of our offerings.
We are seeking a M&A Manager (m/f/d) to join our expanding corporate group based in Berlin.As an M&A Manager, you will play a pivotal role in supporting our M&A team by independently managing buy-side transactions from inception through to post-merger integration.Founded in partnership with the international private equity investor Warburg Pincus, Arsipa GmbH operates throughout Germany and Austria in the fields of occupational safety, occupational medicine, and environmental protection. Our 'buy and build' strategy has led to significant growth, with over 25 subsidiaries and more than 850 employees across 70 locations in Germany and Austria.Our vision is to revolutionize workplace safety: personalized, tailored, and comprehensive solutions. By uniting leading regional companies into one corporate group, we aim to become the premier provider in Germany and Austria by 2028. From our headquarters in Berlin, we support our partner companies in various areas including personnel, marketing, finance, M&A, as well as IT & Tech, while fostering professional exchange among colleagues from the Arsipa Group.
Join Flix as an Onboarding Trainer (m/w/d) in Berlin, where you will play a pivotal role in shaping the future of our staff through effective training programs. Your expertise in delivering engaging training sessions will ensure our new employees are well-equipped to thrive in their roles. This position is ideal for passionate trainers who are dedicated to fostering a dynamic learning environment.
At Enpal, our mission is to equip every rooftop with solar panels, ensure every home has a battery storage system, and facilitate electric vehicles in every garage. We provide a comprehensive solution for decentralized energy management, including solar installations, battery storage, wallboxes, smart meters, and heat pumps. Our cutting-edge AI-powered platform, Enpal.One+, intelligently connects thousands of systems, optimizing energy procurement and feed-in processes on the energy market.Are you ready to contribute to solutions that are more than just promises, delivering real-life quality to thousands of households every day? What you create at Enpal will produce clean energy for tomorrow and sustainably change how we utilize energy.
Join Heimstaden, a leading company in the property management sector, as a Technical Specialist in Facility Management. This role offers a unique opportunity to contribute to our mission of providing sustainable and comfortable living spaces for our communities.
Summary:As the Team Lead for Customer Onboarding, you will oversee the onboarding pipeline for our clients. This role comprises 40% operational responsibilities, alongside strategic project management and team leadership. You will initiate and drive process improvements in close collaboration with other teams. Supported by our Head of Onboarding Max, who will guide your management development, you will ensure a seamless start for our customers. Start immediately or within three months.Your Benefits:Salary between €55,000 and €60,000Matera Benefits: discounted membership for Urban Sports ClubLunch vouchersPublic transport subsidy30 vacation days + menstrual leaveAutonomous work with creative flexibilitySteep learning curve in a growing SaaS startupA driven team where fun is also a priority :)Your Role at Matera:You will lead a team of 4 full-time employees and 3 students.Collaborating closely with the Care and Product teams, you will advance process optimizations.You will guarantee an efficient and high-quality onboarding experience (pipeline management, timelines, handovers, client satisfaction).You will develop your team further, ensuring clear processes, prioritization, and strong performance.
Managing expenditures shouldn't be burdensome. At Pleo, we are revolutionizing spend management with innovative solutions that make financial processes effortless, empowering, and highly effective for both finance teams and employees. Our mission is to help businesses 'go beyond' conventional spending methods.The term 'Pleo' signifies 'more than you’d expect', and adhering to this philosophy has driven our success over the last decade.As we navigate a crucial phase of our journey, every decision we make significantly influences our 40,000+ customers, our growth, and our collective achievements. We seek individuals who take pride in identifying customer needs, simplifying complex challenges, and respectfully challenging the norm, all while aiming high. With ambitious goals propelling us forward, we acknowledge that we are still learning and evolving—and that’s part of the excitement! Our team of over 850 diverse professionals from more than 100 nationalities is dedicated to shaping the future of business spending together.About the RoleWe are on the lookout for a German-speaking Onboarding Manager to join our Customer Experience (CX) Onboarding Team at Pleo. In this pivotal role, you will oversee the onboarding process, ensuring a smooth transition for our customers. This involves understanding their requirements, configuring our software, providing technical support, and managing the project from inception to completion—all with the goal of making our customers successful and referenceable. You will also play a key role in a project aimed at scaling our onboarding processes to enhance self-service capabilities. If you're passionate about delivering value quickly and continuously improving customer success from the outset, this is the perfect opportunity for you!Your Team and Reporting StructureYou will report to our CX Onboarding Manager and collaborate closely with teams in Sales, Adoption, and Account Management. Our tight-knit team of 8 is committed to providing an outstanding onboarding experience for our customers. Additionally, you will have opportunities to partner with Product teams to ensure the long-term scalability of our onboarding processes.Key ResponsibilitiesAs an Onboarding Manager, you will:Identify customer objectives, priorities, systems, and implementation plans.Coordinate project timelines, scope, resources, and integration requirements.Configure Pleo for users to ensure optimal use of the platform.
Join Our Team as a (Senior) Product Manager - Onboarding & KYC At N26, we are on a mission to revolutionize the financial technology landscape. We are looking for an enthusiastic and experienced Product Manager to join our Customer Identity group and help us design and develop innovative products that enhance the customer experience. In this pivotal role, you will lead efforts in customer identity verification, ensuring that N26 users enjoy a secure, efficient, and seamless onboarding experience, as well as throughout their customer lifecycle. You will collaborate with a diverse, cross-functional team of product managers, designers, engineers, and data scientists, and work closely with various departments within the bank to support a broad range of product and market initiatives. Your Responsibilities Include: Drive strategic discussions and product design initiatives within the customer identity domain. Develop and implement product roadmaps with a focus on measurable outcomes and KPIs. Facilitate successful product rollouts by engaging with local market teams, marketing, operations, compliance, and engineering. Collaborate with stakeholders to enhance customer onboarding processes, focusing on identity verification, new product launches, and market expansion plans. Partner across N26 to define team goals and ensure alignment in achieving success. Conduct discovery sessions to uncover pain points and opportunities, brainstorm solutions, and improve customer onboarding experiences. Work with various teams to enhance the onboarding experience for KYC across different markets and verification methods. Engage with external partners to ensure a frictionless customer experience through seamless integrations and customizations tailored to N26's needs. Stay informed about the latest market trends by collaborating with external partners and internal teams. What You Need to Succeed: A minimum of 5 years of experience in Product Management. Proven experience managing high-volume B2C onboarding funnels, with a strong emphasis on conversion; KYC or identity verification experience is highly desirable. Strong analytical skills with a data-driven approach to product management. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams. Proficiency in managing multiple projects simultaneously while maintaining a focus on quality and deadlines.
Are you enthusiastic about renewable energy?Do you excel in dynamic, hard-working, and mission-driven environments? If you're eager to leverage your skills to cultivate a stable customer base that positively impacts the world, then we want to hear from you! Please be aware that this position requires C2-level proficiency in Italian.Your Responsibilities Act as the primary point of contact for our diverse B2B customers, including solar installers and utility companies. Address technical inquiries from day one after signing and guide customers through questions related to our systems, solar, and heat pumps (expert knowledge not required). Utilize customer feedback to improve our software in collaboration with our development team. Consistently enhance the customer experience by assisting them through calls and support chat daily. Identify technical challenges faced by customers and collaborate with the engineering team to refine our solutions. Strategically initiate and execute projects that foster Reonic's growth and innovation.What Makes You the Ideal Candidate Proven experience in B2B SaaS customer service or success, with a strong focus on direct customer engagement. Technical background, for example, in engineering. Experience within the startup ecosystem. A passion for driving change in the renewable sector and making a positive impact. Excellent communication and presentation skills in Italian and English.Why Join Reonic? Be part of a growing VC-backed startup with over 1600 satisfied B2B customers. Access opportunities for personal and professional growth in a leadership role. Embrace the freedom to make a significant impact in the renewable energy sector.
Join our dynamic team at Insider One, where we empower marketing and customer engagement professionals to maximize their potential.About Insider OneInsider One is the leading platform that consolidates essential tools for marketing and customer engagement teams, enabling them to achieve unparalleled success.Founded with a vision to simplify access to cutting-edge technologies, we have grown into a powerhouse with over 1,500 talented individuals from more than 50 nationalities across 30 offices globally. Our platform, driven by AI and an integrated Customer Data Platform (CDP), seamlessly connects data, personalization, and journey orchestration across a vast array of native channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we celebrated one of the largest funding rounds in the industry, securing $500M in Series E funding led by General Atlantic, alongside esteemed investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. We proudly serve over 2,000 customers, ranging from innovative startups to prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, and IKEA.Recognized as one of the few woman-founded, women-led B2B SaaS unicorns globally, Insider One is celebrated by customers and acknowledged by analysts for our leadership in providing comprehensive solutions for marketing and customer engagement teams. We invite you to explore our achievements and see why we are consistently ranked as a top vendor in our field.
Join our dynamic team at dreessommerse as a Technical Construction Manager TGA specializing in plant engineering. In this role, you will oversee the planning, execution, and management of technical installations, ensuring that all projects are completed on time and within budget. Your expertise will guide our teams in implementing innovative solutions that meet our clients' needs.
Join our dynamic team at dreessommerse as a (Senior) Technical Planner specializing in HVAC systems. In this pivotal role, you will lead the design and implementation of innovative heating, ventilation, and air conditioning solutions for a variety of projects. Your expertise will guide our clients through the entire planning process, ensuring compliance with all regulations while achieving optimal energy efficiency.
Are you excited about the potential of renewable energy?Do you excel in dynamic, hardworking environments that aim to make a meaningful impact? If you're eager to apply your expertise to foster a robust customer base that contributes to a sustainable future, we would love to have you on our team! Note: C2-level proficiency in French is a requirement for this position.Your Responsibilities Serve as the primary contact for our diverse B2B clientele, which includes solar installers and utility companies in French-speaking regions. Address technical inquiries from day one post-signature and assist customers with questions related to our solar and heat pump systems (technical expertise is not required at the outset). Utilize customer feedback to drive software enhancements in collaboration with our development team. Continuously enhance the customer experience through day-to-day support via calls and chat. Identify technical challenges faced by customers and work with the engineering team to refine our solutions. Strategically plan and execute projects aimed at propelling Reonic’s growth and innovation.What Makes You an Ideal Candidate Experience in B2B SaaS customer success or service, particularly in direct customer engagement. Technical background, such as in industrial engineering. Prior experience in a startup environment. A strong desire to drive positive change in the renewable energy sector. Exceptional communication and presentation skills in French and English.Why Work with Us? Join a fast-growing VC-backed startup with over 1,600 satisfied B2B customers. Benefit from opportunities for personal and professional advancement in a leadership capacity. Contribute to a mission that is reshaping the future of energy.
Scout24 AG is seeking a dedicated and experienced Technical Customer Support Manager to lead our support team in Berlin. In this role, you will ensure that our customers receive exceptional technical support and guidance, driving customer satisfaction and loyalty. You will be responsible for managing a team of support specialists, developing training programs, and implementing best practices to enhance service delivery.
Join us as an intern or working student in the dynamic field of Construction Management with a focus on Technical Building Equipment. This is a fantastic opportunity to gain hands-on experience in a thriving environment.
Overview - At praxipal, we are at the forefront of developing AI-driven professionals for the healthcare sector of tomorrow. Our AI receptionist, Luna, is already transforming patient communication in medical practices. As a market leader in orthodontics, we are expanding into other medical fields backed by a substantial funding round. Your role as the Techn…
Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.
Join our dynamic team at docplanner as a Technical Onboarding Specialist, where you will play a crucial role in guiding new users through our innovative platform. As a Werkstudent, you will have the opportunity to combine your academic knowledge with practical experience in a fast-paced environment.
Join Our Mission at Doctolib! We are seeking a passionate Technical Onboarding Specialist for Praxissoftware (m/f/x) to support our Technical Onboarding team in Berlin. If you are enthusiastic about technology, service, and customer satisfaction, and want to be part of the customer journey from the start, this is the right place for you. In the Technical Onboarding team, you will assist practices and hospitals in implementing our products, ensuring they can seamlessly operate with Doctolib from day one. You will handle complex IT cases during onboarding and implement additional products such as our AI-based phone assistant and appointment management solution. You don't need to know everything from day one; with your solid foundation and motivation, you will grow into new topics with us.
Join Our Mission at Doctolib!Are you passionate about technology, customer service, and ensuring client success? Take the next step in your career with Doctolib as a Technical Onboarding Consultant!In this role, you will facilitate a seamless onboarding experience for our users through data migration and IT infrastructure checks. You will be involved in the customer journey from the outset, assisting practices and hospitals in adopting our products alongside our deployment teams and healthcare professionals that you will provide technical guidance to. As you progress, we will collaboratively expand your portfolio of supported products, enhancing the diversity of your daily tasks.
Join doctolib as a Technical Onboarding Consultant specializing in phone systems, where you will play a pivotal role in ensuring our clients' seamless integration and optimal use of our services. In this position, you will provide expert guidance and support to new customers, helping them navigate the complexities of our phone system solutions.Your responsibilities will include conducting onboarding sessions, troubleshooting technical issues, and providing ongoing support to enhance user experience. Your technical expertise and customer-centric approach will be essential in helping clients achieve their goals and maximize the value of our offerings.
We are seeking a M&A Manager (m/f/d) to join our expanding corporate group based in Berlin.As an M&A Manager, you will play a pivotal role in supporting our M&A team by independently managing buy-side transactions from inception through to post-merger integration.Founded in partnership with the international private equity investor Warburg Pincus, Arsipa GmbH operates throughout Germany and Austria in the fields of occupational safety, occupational medicine, and environmental protection. Our 'buy and build' strategy has led to significant growth, with over 25 subsidiaries and more than 850 employees across 70 locations in Germany and Austria.Our vision is to revolutionize workplace safety: personalized, tailored, and comprehensive solutions. By uniting leading regional companies into one corporate group, we aim to become the premier provider in Germany and Austria by 2028. From our headquarters in Berlin, we support our partner companies in various areas including personnel, marketing, finance, M&A, as well as IT & Tech, while fostering professional exchange among colleagues from the Arsipa Group.
Join Flix as an Onboarding Trainer (m/w/d) in Berlin, where you will play a pivotal role in shaping the future of our staff through effective training programs. Your expertise in delivering engaging training sessions will ensure our new employees are well-equipped to thrive in their roles. This position is ideal for passionate trainers who are dedicated to fostering a dynamic learning environment.
At Enpal, our mission is to equip every rooftop with solar panels, ensure every home has a battery storage system, and facilitate electric vehicles in every garage. We provide a comprehensive solution for decentralized energy management, including solar installations, battery storage, wallboxes, smart meters, and heat pumps. Our cutting-edge AI-powered platform, Enpal.One+, intelligently connects thousands of systems, optimizing energy procurement and feed-in processes on the energy market.Are you ready to contribute to solutions that are more than just promises, delivering real-life quality to thousands of households every day? What you create at Enpal will produce clean energy for tomorrow and sustainably change how we utilize energy.
Join Heimstaden, a leading company in the property management sector, as a Technical Specialist in Facility Management. This role offers a unique opportunity to contribute to our mission of providing sustainable and comfortable living spaces for our communities.
Summary:As the Team Lead for Customer Onboarding, you will oversee the onboarding pipeline for our clients. This role comprises 40% operational responsibilities, alongside strategic project management and team leadership. You will initiate and drive process improvements in close collaboration with other teams. Supported by our Head of Onboarding Max, who will guide your management development, you will ensure a seamless start for our customers. Start immediately or within three months.Your Benefits:Salary between €55,000 and €60,000Matera Benefits: discounted membership for Urban Sports ClubLunch vouchersPublic transport subsidy30 vacation days + menstrual leaveAutonomous work with creative flexibilitySteep learning curve in a growing SaaS startupA driven team where fun is also a priority :)Your Role at Matera:You will lead a team of 4 full-time employees and 3 students.Collaborating closely with the Care and Product teams, you will advance process optimizations.You will guarantee an efficient and high-quality onboarding experience (pipeline management, timelines, handovers, client satisfaction).You will develop your team further, ensuring clear processes, prioritization, and strong performance.
Managing expenditures shouldn't be burdensome. At Pleo, we are revolutionizing spend management with innovative solutions that make financial processes effortless, empowering, and highly effective for both finance teams and employees. Our mission is to help businesses 'go beyond' conventional spending methods.The term 'Pleo' signifies 'more than you’d expect', and adhering to this philosophy has driven our success over the last decade.As we navigate a crucial phase of our journey, every decision we make significantly influences our 40,000+ customers, our growth, and our collective achievements. We seek individuals who take pride in identifying customer needs, simplifying complex challenges, and respectfully challenging the norm, all while aiming high. With ambitious goals propelling us forward, we acknowledge that we are still learning and evolving—and that’s part of the excitement! Our team of over 850 diverse professionals from more than 100 nationalities is dedicated to shaping the future of business spending together.About the RoleWe are on the lookout for a German-speaking Onboarding Manager to join our Customer Experience (CX) Onboarding Team at Pleo. In this pivotal role, you will oversee the onboarding process, ensuring a smooth transition for our customers. This involves understanding their requirements, configuring our software, providing technical support, and managing the project from inception to completion—all with the goal of making our customers successful and referenceable. You will also play a key role in a project aimed at scaling our onboarding processes to enhance self-service capabilities. If you're passionate about delivering value quickly and continuously improving customer success from the outset, this is the perfect opportunity for you!Your Team and Reporting StructureYou will report to our CX Onboarding Manager and collaborate closely with teams in Sales, Adoption, and Account Management. Our tight-knit team of 8 is committed to providing an outstanding onboarding experience for our customers. Additionally, you will have opportunities to partner with Product teams to ensure the long-term scalability of our onboarding processes.Key ResponsibilitiesAs an Onboarding Manager, you will:Identify customer objectives, priorities, systems, and implementation plans.Coordinate project timelines, scope, resources, and integration requirements.Configure Pleo for users to ensure optimal use of the platform.
Join Our Team as a (Senior) Product Manager - Onboarding & KYC At N26, we are on a mission to revolutionize the financial technology landscape. We are looking for an enthusiastic and experienced Product Manager to join our Customer Identity group and help us design and develop innovative products that enhance the customer experience. In this pivotal role, you will lead efforts in customer identity verification, ensuring that N26 users enjoy a secure, efficient, and seamless onboarding experience, as well as throughout their customer lifecycle. You will collaborate with a diverse, cross-functional team of product managers, designers, engineers, and data scientists, and work closely with various departments within the bank to support a broad range of product and market initiatives. Your Responsibilities Include: Drive strategic discussions and product design initiatives within the customer identity domain. Develop and implement product roadmaps with a focus on measurable outcomes and KPIs. Facilitate successful product rollouts by engaging with local market teams, marketing, operations, compliance, and engineering. Collaborate with stakeholders to enhance customer onboarding processes, focusing on identity verification, new product launches, and market expansion plans. Partner across N26 to define team goals and ensure alignment in achieving success. Conduct discovery sessions to uncover pain points and opportunities, brainstorm solutions, and improve customer onboarding experiences. Work with various teams to enhance the onboarding experience for KYC across different markets and verification methods. Engage with external partners to ensure a frictionless customer experience through seamless integrations and customizations tailored to N26's needs. Stay informed about the latest market trends by collaborating with external partners and internal teams. What You Need to Succeed: A minimum of 5 years of experience in Product Management. Proven experience managing high-volume B2C onboarding funnels, with a strong emphasis on conversion; KYC or identity verification experience is highly desirable. Strong analytical skills with a data-driven approach to product management. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams. Proficiency in managing multiple projects simultaneously while maintaining a focus on quality and deadlines.
Are you enthusiastic about renewable energy?Do you excel in dynamic, hard-working, and mission-driven environments? If you're eager to leverage your skills to cultivate a stable customer base that positively impacts the world, then we want to hear from you! Please be aware that this position requires C2-level proficiency in Italian.Your Responsibilities Act as the primary point of contact for our diverse B2B customers, including solar installers and utility companies. Address technical inquiries from day one after signing and guide customers through questions related to our systems, solar, and heat pumps (expert knowledge not required). Utilize customer feedback to improve our software in collaboration with our development team. Consistently enhance the customer experience by assisting them through calls and support chat daily. Identify technical challenges faced by customers and collaborate with the engineering team to refine our solutions. Strategically initiate and execute projects that foster Reonic's growth and innovation.What Makes You the Ideal Candidate Proven experience in B2B SaaS customer service or success, with a strong focus on direct customer engagement. Technical background, for example, in engineering. Experience within the startup ecosystem. A passion for driving change in the renewable sector and making a positive impact. Excellent communication and presentation skills in Italian and English.Why Join Reonic? Be part of a growing VC-backed startup with over 1600 satisfied B2B customers. Access opportunities for personal and professional growth in a leadership role. Embrace the freedom to make a significant impact in the renewable energy sector.
Join our dynamic team at Insider One, where we empower marketing and customer engagement professionals to maximize their potential.About Insider OneInsider One is the leading platform that consolidates essential tools for marketing and customer engagement teams, enabling them to achieve unparalleled success.Founded with a vision to simplify access to cutting-edge technologies, we have grown into a powerhouse with over 1,500 talented individuals from more than 50 nationalities across 30 offices globally. Our platform, driven by AI and an integrated Customer Data Platform (CDP), seamlessly connects data, personalization, and journey orchestration across a vast array of native channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we celebrated one of the largest funding rounds in the industry, securing $500M in Series E funding led by General Atlantic, alongside esteemed investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. We proudly serve over 2,000 customers, ranging from innovative startups to prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, and IKEA.Recognized as one of the few woman-founded, women-led B2B SaaS unicorns globally, Insider One is celebrated by customers and acknowledged by analysts for our leadership in providing comprehensive solutions for marketing and customer engagement teams. We invite you to explore our achievements and see why we are consistently ranked as a top vendor in our field.
Join our dynamic team at dreessommerse as a Technical Construction Manager TGA specializing in plant engineering. In this role, you will oversee the planning, execution, and management of technical installations, ensuring that all projects are completed on time and within budget. Your expertise will guide our teams in implementing innovative solutions that meet our clients' needs.
Join our dynamic team at dreessommerse as a (Senior) Technical Planner specializing in HVAC systems. In this pivotal role, you will lead the design and implementation of innovative heating, ventilation, and air conditioning solutions for a variety of projects. Your expertise will guide our clients through the entire planning process, ensuring compliance with all regulations while achieving optimal energy efficiency.
Are you excited about the potential of renewable energy?Do you excel in dynamic, hardworking environments that aim to make a meaningful impact? If you're eager to apply your expertise to foster a robust customer base that contributes to a sustainable future, we would love to have you on our team! Note: C2-level proficiency in French is a requirement for this position.Your Responsibilities Serve as the primary contact for our diverse B2B clientele, which includes solar installers and utility companies in French-speaking regions. Address technical inquiries from day one post-signature and assist customers with questions related to our solar and heat pump systems (technical expertise is not required at the outset). Utilize customer feedback to drive software enhancements in collaboration with our development team. Continuously enhance the customer experience through day-to-day support via calls and chat. Identify technical challenges faced by customers and work with the engineering team to refine our solutions. Strategically plan and execute projects aimed at propelling Reonic’s growth and innovation.What Makes You an Ideal Candidate Experience in B2B SaaS customer success or service, particularly in direct customer engagement. Technical background, such as in industrial engineering. Prior experience in a startup environment. A strong desire to drive positive change in the renewable energy sector. Exceptional communication and presentation skills in French and English.Why Work with Us? Join a fast-growing VC-backed startup with over 1,600 satisfied B2B customers. Benefit from opportunities for personal and professional advancement in a leadership capacity. Contribute to a mission that is reshaping the future of energy.
Scout24 AG is seeking a dedicated and experienced Technical Customer Support Manager to lead our support team in Berlin. In this role, you will ensure that our customers receive exceptional technical support and guidance, driving customer satisfaction and loyalty. You will be responsible for managing a team of support specialists, developing training programs, and implementing best practices to enhance service delivery.
Join us as an intern or working student in the dynamic field of Construction Management with a focus on Technical Building Equipment. This is a fantastic opportunity to gain hands-on experience in a thriving environment.
