Senior IT Operations Engineer at Melita | Birkirkara, Malta

About the Role Melita Ltd. is seeking a Senior IT Operations Engineer to join the team in Mriehel, Birkirkara, Malta. This position plays a key role in designing, implementing, and managing IT systems and infrastructure that support business operations. The IT Operations team works with a range of technologies and ensures systems run smoothly and reliably. M…

Are you a passionate Java Developer eager to transform intricate challenges into seamless, scalable solutions? If you possess strong expertise in Spring, prioritize writing clean and maintainable code, and thrive in agile teams that emphasize quality and continuous improvement, then you'll find a welcoming environment here at Melita Ltd. Join us in developing software that empowers teams across Malta and Europe. If the prospect of your work making a tangible impact excites you, we are eager to connect with you. Requirements We seek candidates with substantial hands-on experience in:Spring CoreSpring Web MVCSpring DataSpring BootSpring SecurityMySQL and principles of database designMessaging systems such as RabbitMQ, Kafka, or ActiveMQCaching strategies, specifically using RedisGIT for distributed version controlA minimum of 3-5 years of experience with the above technologies is required.Familiarity with the following areas will be considered an advantage:RESTful and SOAP web servicesEnterprise Integration Patterns and Spring IntegrationLinux environmentsContainerization technologies like Docker and KubernetesAutomated testing practicesContinuous Integration / CI pipelinesA minimum of 2-3 years of experience in these areas is preferred.Why join us?Engage in meaningful projects that deliver real-world impactEnjoy a hybrid work modelBe part of a collaborative team environment that values agilityEnhance your skills while working with cutting-edge technologiesExperience a culture that prioritizes quality, ownership, and continuous learning.

Join our dynamic team at Melita Ltd as a Fibre Optic Technician, where you will play a crucial role in our outside FTTH projects. In this position, you will be responsible for assembling, maintaining, and repairing fibre optic cables and associated equipment within the Melita network.Key Responsibilities:Install and terminate fibre cable systems in underground manholes, aerial plant using ladders/bucket trucks, and on customer sites.Install CWDM/DWDM/GPON Passives in street cabinets.Patch GPON Active equipment to the fibre distribution network.Install all types of connectors, including fast connectors.Perform fusion splicing of fibre optic cabling.Conduct pre and post tests on all installed or existing networks using OTDR and power meter.Prepare cables into closures and fan-out and prepare bare fibre.Troubleshoot preventative and emergency issues on fibre optic systems.Install and patch Active equipment to the fibre distribution network.Document and verify that optical light levels meet design parameters.

Are you passionate about driving growth in a dynamic, target-oriented environment? Do you excel at forging meaningful connections, identifying opportunities, and enabling businesses to flourish? If your answer is yes, we are eager to speak with you!We seek a proactive and customer-centric Business Account Executive to be a vital part of our team. In this key position, you will be responsible for generating new business and maintaining a strong portfolio of existing clients. You will engage with customers to understand their unique needs and offer solutions that deliver tangible value.Key Responsibilities:Meet: Discover and engage potential new clients along with existing customers exhibiting growth potential. Utilize various channels including social media, LinkedIn, email outreach, cold calling, and on-site visits to establish connections and secure meetings to comprehend their business needs.Quote: Immerse yourself in each client’s challenges by asking insightful questions to uncover pain points and identify opportunities. Leverage your sales expertise to propose customized solutions and prepare competitive quotes that resonate with the client’s objectives.Close: Navigate the sales cycle to successful completion by showcasing value, negotiating effectively, and finalizing agreements. Consistently meet sales targets while ensuring a seamless and professional experience for every client.

Are you enthusiastic about safeguarding systems, data, and digital assets against the ever-changing landscape of cyber threats? We are seeking a committed and meticulous Information Security Engineer to become a vital member of our team. If you possess a strong curiosity, excel in dynamic environments, and have a solid grasp of security best practices, we want to connect with you!Key Responsibilities:Design, implement, and enhance security systems and protocols to safeguard the organization’s infrastructure, applications, and data.Perform regular security assessments and conduct vulnerability scans/penetration tests utilizing tools such as Nessus, Burp Suite, NMAP, and Metasploit.Oversee security tools and systems, proactively identifying threats and responding to incidents.Partner with IT, DevOps, and compliance teams to ensure security is integrated into all operations.Assess and incorporate advanced security tools and technologies.Guide and mentor junior security personnel.

Are you a technology enthusiast passionate about problem-solving and enhancing customer experiences? Do you possess fluency in both Maltese and English and thrive in a dynamic, customer-centric environment? If so, Melita invites you to become a vital member of our Tech Squad!We are seeking dedicated Technical Support Agents to join our vibrant team on a full-time basis. This role transcends merely answering calls; it involves becoming the trusted advisor for our customers' technical inquiries while providing guidance with confidence and innovation.Key Responsibilities:Frontline Tech Hero: Resolve technical inquiries and share your expertise.Simplify Complexities: Navigate the digital landscape to process orders, address account questions, and offer customer guidance.Precision Processing: Master the skill of efficiently managing customer concerns.Documentation: Maintain detailed records of your technical support interactions.Performance Goals: Achieve and surpass defined performance metrics.Stay Informed: Keep abreast of the latest trends in telecommunications.

Join our dynamic Tech team as a Full Stack Developer and be part of our exciting journey in the online gaming industry! At High Roller Technologies, we pride ourselves on our commitment and passion for online gaming. With decades of experience in the online casino sector, we have built a reputation that is both trustworthy and esteemed. Join us for a work environment where you will feel secure, challenged, and inspired.Ready to take on the challenge? Let's roll together! Your Role and Responsibilities:Backend DevelopmentDesign, implement, and maintain scalable APIs utilizing Node.js along with frameworks like Express.Enhance application performance and scalability through effective backend architecture and database design.Implement stringent security and data protection protocols.Develop and manage data storage solutions, including database schemas that align with business processes.Integrate third-party services and APIs into backend systems.Diagnose and resolve complex backend issues to ensure optimal performance and responsiveness.Implement automated testing platforms and unit tests for backend systems.Work collaboratively with frontend developers and DevOps to automate deployment, scaling, and infrastructure management.Stay informed about backend technology trends and apply best practices in system architecture.Frontend DevelopmentCreate and maintain core frontend components using React and Next.js.Implement state management solutions such as Redux to facilitate seamless data flow.Collaborate with designers and product managers to transform wireframes into high-quality, user-facing features.Ensure cross-platform optimization for various devices and browsers.

Are you driven by a passion for customer service and retention? Do you have a desire to learn about innovative products and services? Join our vibrant team at Melita Ltd. as a full-time Telesales and Customer Retention Executive!In this pivotal role, you will spearhead sales and retention initiatives by connecting with customers through both outbound and inbound calls. Your mission will be to identify customer needs, promote our tailored products and services, and provide support for customers considering termination, all while offering compelling retention solutions and ensuring their issues are resolved or escalated when necessary.

Join Our Team as a Driver / Data CollectorAt Terry Soot Management Group (TSMG), established in 2017, we pride ourselves on being at the forefront of field data collection across Europe. Our mission is to gather essential data where automation falls short, enabling better decision-making through detailed visual documentation. Our dedicated teams operate across Europe and North America, embracing new challenges to provide high-quality data collection services.Project OverviewWe are embarking on an exciting project to capture detailed visuals of streets, significant points of interest, and public spaces throughout various EU countries. As a driver, you will operate vehicles equipped with advanced 360° cameras and lidars, meticulously documenting your surroundings. The data collected will be stored on onboard SSD drives and utilized to improve one of the world's premier online mapping services.You will be responsible for following predetermined routes, concentrating on public streets, commercial districts, and notable landmarks. To ensure optimal image quality, certain areas may require revisits during favorable weather conditions.The duration of this project will vary depending on the specific data collection requirements, with assignments typically lasting between 3 to 6 months.Work Schedule: Full-time commitment during standard business hours (8 AM - 7 PM).Recruitment Process: Candidates will undergo a safety driving test, a recruiter interview, and an onboarding process.

Mekanika, a prominent leader in the Building and Engineering Services sector, is actively seeking talented candidates to join our expanding team. We specialize in mechanical and electrical contracting, Building Management Systems (BMS), Extra Low Voltage (ELV) systems, Heating, Ventilation, and Air Conditioning (HVAC) solutions, lifts and escalators, and comprehensive facilities management. We invite enthusiastic individuals who are eager to contribute to our innovative projects and help us maintain our reputation for excellence.

The Service Support Specialist at evolution plays a key part in supporting customers and upholding high service standards. Based in Birkirkara, this role centers on direct customer interaction and problem-solving to ensure a positive service experience. Key responsibilities Respond promptly to customer questions and requests Troubleshoot issues and guide customers toward effective solutions Maintain smooth service delivery to support overall customer satisfaction Location This role is located in Birkirkara.

Melita Ltd seeks a Credit Control Officer to join the Credit Control Department in Mriehel, Birkirkara, Malta. The position centers on minimizing credit risks, supporting healthy cash flow, and assisting customers throughout the credit process. Main responsibilities Respond to questions from customers and internal colleagues. Follow up with clients to secure on-time payments and arrange equipment returns. Handle queries regarding outstanding balances. Collaborate with other departments to maintain effective credit control procedures. Monitor and ensure prompt settlement of debts. Maintain accurate records of credit control activities. Update client information as necessary. Role focus This role involves regular communication with both customers and team members, as well as careful record-keeping and coordination with other departments to support the company’s credit control goals.

Join our dynamic team at Evolution Gaming as a Korean Speaking Game Presenter! In this exciting role, you will engage players in live casino games, providing an immersive and entertaining gaming experience. Utilize your fluency in Korean to communicate effectively with our diverse clientele, ensuring top-notch customer service.

At Melita, we are deeply committed to advancing our cybersecurity measures and are actively seeking a skilled and detail-oriented Information Security Manager to join our dynamic team. If you possess a passion for technology, excel in high-pressure environments, and have a strong understanding of security best practices, we want to connect with you!Your Responsibilities:Develop, implement, and maintain robust security systems and protocols to safeguard the organization’s infrastructure, applications, and sensitive data.Lead the team in conducting regular security assessments, vulnerability scans, and penetration testing utilizing tools such as Nessus, Burp Suite, NMAP, and Metasploit.Continuously monitor security systems and tools, proactively identifying threats and managing responses to security breaches.Collaborate closely with IT, DevOps, and compliance teams to ensure security practices are integrated throughout all operations.Assess and implement advanced security tools and technologies to enhance our defenses.Guide the team in fulfilling operational tasks while adhering to established service level agreements (SLAs).Oversee critical infrastructure components, including Firewalls and Web Application Firewalls (WAFs).Mentor and manage the Information Security team, ensuring effective delegation, performance management, and skill development.Stay informed about the latest trends in cybersecurity and emerging threats.Play a pivotal role in incident response and management efforts.

Join our dynamic team at Evolution as an Arabic Speaking Game Presenter in Malta! If you are ready for an exciting adventure, keep reading!As an online host(ess), you will oversee your very own digital casino, where players can enjoy the thrill of iconic Las Vegas games from the comfort of their homes.You will work in one of our state-of-the-art studios, managing game sessions while engaging with players. Our Arabic teams deliver all games in Arabic, and with 24/7 broadcasting, you can choose to work morning, day, or night shifts.

Join the Ballinger Group as an AML & Compliance Onboarding Analyst and play a pivotal role in upholding our regulatory compliance standards. This is an exciting opportunity for a driven individual to be part of our dynamic team in Birkirkara, Malta, where you will ensure that our client onboarding processes meet all regulatory requirements.About Ballinger Group:At Ballinger Group, we specialize in Foreign Exchange Risk Management and Trading Services for financial institutions and corporate clients around the globe. Our deep industry expertise and insights empower us to navigate the complexities of the international currency markets confidently. With our strong financial backing and operational flexibility, we provide straightforward FX solutions that deliver a competitive edge to our clients. Our dedication to exceptional service is reinforced by our team's professional skills, advanced technology, and a streamlined approach.Why Ballinger?We are committed to fostering a top-tier experience for our customers, emphasizing positive and respectful interactions with all stakeholders. Trust, integrity, and regulatory compliance are at the core of our values. As part of our team, you will have ample opportunities for professional and personal growth, contributing to our shared success. We prioritize staying updated with industry best practices and promote knowledge sharing to cultivate a culture of continuous improvement. We also invest in our team members by sponsoring further education opportunities.Key Responsibilities:Your role will involve:Collecting and analyzing customer data to complete the KYC (Know Your Customer) process.Validating client identities through specified documentation and procedures.Gathering required documentation from new clients while ensuring data accuracy.Assessing applications for approval or rejection based on compliance policies.Staying informed on regulatory updates and KYC requirements.Engaging with clients to secure any outstanding documentation or information.Maintaining and updating client records within the company database.Conducting risk assessments for new clients.Assisting with internal audits and regulatory inquiries.Providing regular reports on the onboarding process to management.Collaborating with sales and customer service teams to streamline onboarding.

Are you passionate about gaming and fluent in both Japanese and English? Join Evolution Gaming as a Game Presenter in our vibrant studio in Malta! As a Game Presenter, you will host live gaming sessions, engage with players, and create an exciting gaming experience. This is a fantastic opportunity for individuals who thrive in a dynamic environment and want to be part of a leading company in the gaming industry.

Role Overview As the Operational Risk Manager, you will spearhead the Group's second-line oversight of operational risk, focusing primarily on our Maltese entities. Your responsibilities will encompass outsourcing and SLA oversight, adherence to DORA regulations, as well as enhancing operational resilience. You will ensure the implementation of practical controls and track measurable remediation efforts.Key ResponsibilitiesOperational Risk Framework: Develop and maintain operational risk policies and standards, conduct risk and control assessments (RCSAs), establish Key Risk Indicators (KRIs), and manage incident taxonomy and issue tracking.Outsourcing & Third-Party Oversight: Ensure the completeness of the outsourcing register, conduct thorough risk assessments, review contracts and SLAs, and monitor ongoing performance alongside exit and contingency planning.DORA & ICT Risk Oversight: Lead the second-line oversight aligned with DORA governance, including incident classification, testing expectations, and managing ICT third-party risks.Operational Resilience: Facilitate the mapping of critical services, scenario testing, and tracking of lessons learned and remediation efforts.Reporting & Assurance: Generate management and Board-quality Management Information (MI) related to incidents, KRIs, outsourcing performance, and resilience testing, while supporting audits and regulatory engagements.Key DeliverablesComprehensive outsourcing and third-party MI along with register assurance; incident and issues MIDORA and resilience oversight plan with a supporting evidence library; quarterly reporting cadenceInsights into control effectiveness and follow-through on remediation actions

Role Overview Evolution Gaming is hiring a Nederlands-speaking Online Casino Dealer in Birkirkara, Malta. This role centers on hosting live online casino games and interacting with players in real time. Dealers help create a welcoming and fair gaming atmosphere for all participants. What You Will Do Host and manage live gaming tables online Engage with players in Nederlands during game sessions Follow procedures to ensure fair play and compliance Maintain a friendly, professional presence on camera Location This position is based in Birkirkara, Malta.

Mekanika is excited to announce an opportunity for a full-time HVAC Technician to join our dynamic and expanding team. The ideal candidate will play a pivotal role in maintaining and repairing air-conditioning, VRF systems, and ventilation solutions for both commercial and residential structures.Your key responsibilities will involve performing regular servicing, preventive maintenance, and repairs—including fault diagnosis—on a wide range of HVAC and refrigeration equipment, from domestic split units to large industrial chillers and VRF units.