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Experience Level
Experience
About the job
The Applications Support Specialist at AECOM in Bogota focuses on supporting and troubleshooting software applications. The goal is to help users work efficiently and keep systems running smoothly.
What you will do
Provide technical support for company software applications
Troubleshoot and resolve issues to ensure reliable application performance
Work with different departments to gather requirements and feedback
Assist with implementing improvements and enhancements to existing applications
Collaboration
This position involves regular interaction with colleagues across departments. The work includes understanding user needs, addressing problems, and contributing to ongoing improvements for company applications.
Role overview The Applications Support Specialist at AECOM in Bogota focuses on supporting and troubleshooting software applications. The goal is to help users work efficiently and keep systems running smoothly. What you will do Provide technical support for company software applications Troubleshoot and resolve issues to ensure reliable application performa…
Role overview InsiderOne is seeking a Technical Support Specialist based in Bogota, Colombia. This position centers on assisting clients with technical concerns and ensuring they get the most out of InsiderOne products. The work combines troubleshooting, guiding customers through solutions, and maintaining a positive client experience with every interaction. What you will do Identify and resolve technical issues reported by clients Walk customers through troubleshooting steps and solutions Help customers use InsiderOne products smoothly and reliably Communicate clearly to support customer satisfaction and retention
In the rapidly changing landscape of payment processing, businesses seek dependable and strategic partners to foster their growth. Introducing Nuvei, a leading Canadian fintech company dedicated to enhancing the operations of clients globally. Our modular, adaptable, and scalable technology empowers businesses to accept advanced payment methods, provide diverse payout options, and leverage comprehensive services in card issuing, banking, risk management, and fraud prevention. With a strong presence in over 200 markets, local acquiring in 50 regions, support for 150 currencies, and 700 alternative payment methods, Nuvei equips clients and partners with the tools and insights necessary for success on both local and global scales through a single integration. At Nuvei, our core values guide us, and we excel in tackling complex challenges. Our commitment to enhancing our products and delivering exceptional customer service drives our pursuit of top-tier talent to join us on this exciting journey! Your RoleWe are on the lookout for a knowledgeable, tech-oriented, and customer-centric Enterprise Support Specialist to become part of our expanding international team. Reporting directly to the Enterprise Support Team Lead, you will thrive in a vibrant environment influenced by the fast-paced online payments and FinTech sectors.In this hybrid role, you will serve as a trusted advisor for Nuvei’s Premium and Enterprise clients, acting as the escalation point for various technical challenges, enhancements, business needs, and critical incidents. You will handle intricate support cases through email (Salesforce), chat, and other communication platforms, ensuring prompt and high-quality solutions.Your daily tasks will include diagnosing technical and payment-related issues, collaborating with both internal and external stakeholders, and contributing to the refinement of processes. This position calls for robust analytical abilities, FinTech knowledge, and the capacity to work autonomously while driving outcomes and promoting collaboration across functions.If you are proactive, solution-focused, and eager to create a positive impact in a forward-thinking environment, we invite you to apply.
Nuvei is a Canadian fintech company supporting clients worldwide with payment technology. Businesses use Nuvei’s platform to accept a wide range of payments, manage risk, and access banking services. With operations in over 200 markets, local acquiring in 50 regions, and support for 150 currencies and 700 alternative payment methods, Nuvei helps customers and partners grow both locally and internationally. About the Role The Tier 2 Technical Support Specialist position in Bogotá focuses on more than just resolving support tickets. This role suits someone who enjoys solving complex technical problems and building tools that improve daily workflows. Specialists in this role empower both colleagues and merchants by turning technical challenges into automated solutions and practical knowledge resources. Familiarity with tools like Power Automate, Figma, and Articulate is key, as these are used to develop resources that help the team deliver excellent service. What You Will Do Team Mentorship: Serve as a subject matter expert and mentor for Level 1 support specialists. Share technical knowledge and encourage ongoing learning within the team. Continuous Improvement: Spot gaps in existing documentation or workflows. Use Design Thinking methods to suggest and implement better processes. Advanced Troubleshooting: Act as the escalation point for complex technical issues. Use analytical skills to resolve challenging inquiries. Solution Development: Design interactive tools and content that help prevent future issues and make support more efficient. About Nuvei Global presence in over 200 markets Local acquiring in 50 regions Support for 150 currencies and 700 alternative payment methods Focus on payment acceptance, card issuing, banking, and risk management
Join NielsenIQ as a Technology Support Specialist, where you will play a crucial role in providing exceptional technical assistance to our clients and internal teams. In this dynamic position, you will leverage your technical expertise to troubleshoot issues, implement solutions, and enhance the overall user experience with our technology products. You will collaborate closely with cross-functional teams to ensure seamless operations and contribute to the ongoing improvement of our support processes.
About Nuvei Nuvei Technologies Inc. is a Canadian fintech company supporting businesses worldwide with adaptable payment solutions. Operating in over 200 markets and offering local acquiring in 47, Nuvei supports 150 currencies and 586 alternative payment methods. The company provides services in card issuing, banking, risk, and fraud management, all through a single integration. Role Overview: Merchant Support Specialist Location: Bogotá, Colombia Nuvei is looking for a Merchant Support Specialist to join its team in Bogotá. This role suits someone who is approachable, attentive, and comfortable with technology. The position offers a chance to develop a long-term career in the fintech sector while adapting to ongoing changes in payment processing. Main Responsibilities Work rotating 24/7 shifts to support merchants at any hour. Respond to inbound customer service and technical support requests from merchants. Use available documentation and support tools to complete tasks accurately. Handle critical or sensitive situations with professionalism and tact. Ensure merchant inquiries are resolved quickly and effectively. Spot trends in support requests and communicate them to help improve processes. Take on other tasks as needed to support merchant satisfaction and company goals. What Nuvei Offers Nuvei values continuous improvement and outstanding customer service. Joining the team means working in a company that encourages growth and supports its people in navigating complex challenges.
As a Compliance Analyst specializing in License Management at Nuvei, you will play a pivotal role in ensuring our regulatory applications and renewals are handled with precision and in accordance with legal standards. Your expertise will help us maintain compliance across various jurisdictions, enabling us to operate seamlessly in the global market.
Role overview NielsenIQ seeks a Support Engineer for its Bogota office. The position centers on providing technical support and troubleshooting for clients, aiming to resolve issues and keep systems running reliably. What you will do Handle technical inquiries and support requests from clients Identify, diagnose, and resolve system issues to support uninterrupted operations Collaborate with internal teams to address client needs and enhance service quality Location This role is based in Bogota.
Join our innovative Operations team at Darwin AI as an AI Support Executive, where your passion for technology and commitment to outstanding service will shine. This dynamic role is perfect for individuals who excel in both technical problem-solving and client engagement strategies. Embrace the opportunity to work at the convergence of artificial intelligence, engineering, and customer success.In this pivotal position, you will: Utilize internal tools to build, configure, and customize AI assistants, applying simple scripts or logic workflows as needed. Serve as the first point of contact for technical inquiries, effectively reproducing bugs, analyzing logs, and escalating issues to the engineering team when necessary. Expertly troubleshoot API integrations, authentication flows, and data connectivity challenges. Collaborate with our Product teams to identify and address recurring customer issues while proposing impactful enhancements. Contribute to our technical knowledge base, creating playbooks, FAQs, and troubleshooting guides. Maintain proactive and clear communication with clients across various platforms (email, WhatsApp, Slack).
Join our dynamic team as an IT Helpdesk Support Level 1 professional, where your bilingual skills will be pivotal in assisting our clients with their IT needs. In this role, you will be the first point of contact for technical support, offering solutions to various IT challenges and ensuring a seamless experience for users.Your responsibilities will include troubleshooting hardware and software issues, guiding users through problem-solving steps, and maintaining accurate records of support requests. This position requires excellent communication skills and the ability to work effectively in a fast-paced environment.
About WPP Media WPP is a leading creative transformation company that harnesses the power of creativity to foster a better future for our employees, the planet, our clients, and the communities we serve. For further details, please visit wpp.com. WPP Media represents WPP's global media collective. In a landscape where media permeates every aspect of life, we unite the best platforms, talented individuals, and strategic partners to forge limitless growth opportunities. For more information, visit wppmedia.com. At WPP Media, we are dedicated to nurturing a culture that empowers our people. This commitment enables us to provide exceptional experiences for our clients and each other. In this role, embracing the core values shared by WPP and WPP Media is essential: Be Extraordinary by leading collaboratively to inspire transformational creativity. Create an Open environment by balancing people and client experiences through trust cultivation. Lead Optimistically by championing growth and development to mobilize the enterprise. Role Summary and Impact The Senior Bidding Platform Specialist will oversee the implementation, monitoring, optimization, and continuous enhancement of digital advertising campaigns across various paid media platforms, including Meta, TikTok, Pinterest, Kwai, and more. This role is critical in minimizing execution errors, improving campaign performance through strategic bidding and optimization, and providing clear, actionable reports. Furthermore, the specialist will offer leadership and operational support to internal teams, resolve campaign-related issues, and maintain transparent communication with clients to ensure they comprehend campaign performance, processes, and outcomes, ultimately driving efficiency, client satisfaction, and business results.
Role Overview Spreetail is hiring a Procurement Specialist in Bogota. This role supports the supply chain team by managing supplier relationships, negotiating contracts, and keeping procurement processes efficient and cost-effective. What You Will Do Build and maintain relationships with suppliers Negotiate contract terms and pricing Monitor procurement activities to improve efficiency and control costs Impact Work in this position directly supports Spreetail’s goal to deliver quality products and services to customers.
Role Overview VirtueStaff is seeking a GoHighLevel Specialist to join the team remotely from Bogotá, Colombia. This position focuses on configuring and optimizing GoHighLevel to help clients get the most from their marketing automation and CRM workflows. What You Will Do Set up and fine-tune GoHighLevel accounts to support client goals Integrate GoHighLevel with a range of marketing strategies and tools Troubleshoot issues and provide responsive, knowledgeable support to clients Work closely with clients to ensure their marketing automation runs smoothly Location This is a remote role based in Bogotá, Bogota, Colombia.
TTEC Digital seeks a Genesys Cloud Support Engineer to join its team in Bogota. The Genesys Partner Practice brings together CX designers, consultants, engineers, and data scientists, all focused on delivering strong customer experiences through Genesys solutions. With more than 400 certifications and 15 Genesys Partner of the Year awards, the team specializes in integrating Genesys platforms and applications into complex, multi-platform environments. Role Overview This role centers on providing technical support for Genesys Cloud. The Support Engineer addresses customer issues, working to ensure smooth and reliable experiences. Responsibilities include diagnosing problems, reviewing application programming, identifying root causes, and either implementing solutions or guiding customers through the resolution process. Issues may range from straightforward to highly complex. About TTEC Digital TTEC Digital focuses on helping organizations create workplaces where employees feel valued and supported. The company believes that a strong employee experience leads to better customer outcomes and a thriving workplace for all.
About WPP MediaWPP is not just a company; we are a catalyst for creative transformation. By harnessing the unmatched power of creativity, we strive to build brighter futures for our employees, our planet, our clients, and our communities. To learn more, visit wpp.com.As a part of WPP, WPP Media stands as a global media force. In a digital landscape where media permeates every aspect of life, we unite the finest platforms, talent, and partners to unlock limitless growth opportunities. Discover more at wppmedia.com.At WPP Media, we pride ourselves on nurturing a vibrant culture that empowers our people. This synergy allows us to deliver extraordinary experiences for our clients and each other. In this position, embracing WPP and WPP Media's fundamental values is essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open Environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Role Summary and ImpactThe Senior Bidding Platform Specialist is pivotal in driving the success of our digital campaigns. You will directly implement and optimize campaigns across diverse platforms such as Meta, Pinterest, TikTok, and Kwai. Beyond ensuring high-quality execution, your role involves supporting the team lead in coordinating tasks, troubleshooting issues, and delivering clear, strategic communication to clients. Your analytical prowess and strategic insights will be instrumental in enhancing campaign performance and achieving outstanding results.
The Healthcare Product Specialist leverages deep expertise in health domain knowledge and health IT applications to shape and implement the strategic direction of TrakCare. This role involves a thorough understanding of customer clinical and strategic challenges, allowing for the creation of highly user-friendly solutions that address these issues efficiently and effectively.Key ResponsibilitiesLead and collaborate in defining the strategic direction, feature design, user interactions, requirements, and roadmap for one or more products and solutions.Engage with development, implementation, testing, support, sales, and field engineering teams to ensure successful product launches.Maintain regular communication with existing and prospective customers to gain insights into their processes and needs, translating these into actionable product requirements and enhancements.Act as the internal advocate for the customer’s perspective, guiding product design and development using healthcare domain experience.Collaborate with the Product Management team to align on the overall TrakCare product strategy and roadmap.Serve as an internal expert in specific health domain areas.Stay informed about relevant industry trends, innovations, regulatory changes, and advancements in medical practices.Contribute to studies assessing the impact of TrakCare solutions on quality, safety, and efficiency metrics.Participate in the informatics professional community and engage in national and international conferences.
At OneTouch Direct, we are more than just a call center; we are a dedicated team striving to deliver exceptional service. Since our inception in 1998, we have transformed into a leading provider of contact center solutions for Fortune 500 companies, committed to enhancing customer experience.This campaign focuses on sales through chat and voice calls for a renowned telecommunications company.Working ConditionsRole: Sales through chat or calls for a telecommunications company.Salary: COP 2,850,000 (bi-weekly payments) + unlimited sales commissions.Contract Type: Indefinite.Work Schedule: 42 hours per week.Operating Hours: Monday to Sunday, between 11:00 AM and 3:00 AM (two days off).Training + NestingTraining (10 days) Monday to Thursday: 8:00 AM – 5:30 PM Friday: 8:00 AM – 5:00 PM Days Off: Saturdays and Sundays.Nesting (10 days) 42 hours per week Assigned hours based on operational needs.RequirementsEducation Level: High School, Technical, Technologist, or Professional.Work Experience: Minimum 6 months in a call center.Residence: Bogotá.English Level: B2+ – C1.BenefitsMembership to Spotify or Netflix (Choose one) after the first month of operation.Location: Connecta 80 & Portal el Dorado.
Join us at Insider One as an Inside Sales Specialist! We are excited to welcome a dynamic individual who is passionate about sales and customer engagement. In this role, you will play a crucial part in driving our mission forward.About Insider OneInsider One is the leading platform that empowers marketing and customer engagement teams by consolidating essential tools in one place, enabling them to achieve their fullest potential and become unstoppable.Starting with just six desks, our journey has transformed into a powerhouse of over 1,500 team members from more than 50 nationalities across 30+ offices globally. Our innovative approach harnesses AI and integrates a Customer Data Platform (CDP) that unifies data, personalization, and journey orchestration across numerous channels including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we secured a remarkable funding milestone of $500M in a Series E round led by General Atlantic, supported by notable investors like Sequoia Capital and QIA. With a client base of over 2,000, ranging from high-growth startups to Fortune 500 giants such as Samsung, Nike, and Nestlé, we are recognized as one of the few woman-founded and women-led B2B SaaS unicorns globally.We are proud of our achievements, being recognized as the top leader in capabilities essential for marketing and customer engagement teams.
Location: Fully Remote (Latin America)Schedule: ESTSalary: $2500 - $3000 USD/month*This role is exclusively available to candidates from Latin America. Please submit your resume in English.*Join a groundbreaking company that leverages AI-driven PR tools to streamline journalist outreach, pitch delivery, campaign management, and result tracking. We are on the lookout for a dedicated Content Marketing Specialist who can help elevate our content strategy.This position integrates content marketing, light account management, and operational support, collaborating closely with the founder to deliver exceptional content, manage client interactions, and ensure project organization in a dynamic startup atmosphere. The ideal candidate will possess a solid understanding of the USA market and be adept at creating content from an American perspective.Key Responsibilities:Develop high-quality content that enhances SEO, boosts brand visibility, and aligns with client objectives (70% of the role).Oversee client communications, providing updates, gathering requirements, and ensuring satisfaction (20%).Assist with operational tasks such as project tracking, reporting, and coordination (10%).Utilize AI tools (like ChatGPT, Claude, etc.) to accelerate content production and automate routine tasks.Collaborate closely with the founder and team via Slack and Asana.Maintain a high level of consistency, accuracy, and attention to detail in all deliverables.Contribute to refining processes, tools, and workflows as the company evolves.
FULL TIME REMOTERole: Conversion Rate Optimization (CRO) Specialist Contract Type: Independent Contractor Work Schedule: Monday to Friday Join the #remoteworkrevolution and work from anywhere in the world!About UsWe are a rapidly expanding lifestyle brand committed to offering high-quality glassware and lifestyle products that seamlessly combine elegance, functionality, and design. As we scale our operations globally, we are focused on enhancing our digital performance across various platforms.Role OverviewThe CRO Specialist will analyze customer behavior, test hypotheses, and implement data-driven strategies to enhance the digital customer journey and achieve significant revenue growth.Key Responsibilities: Develop and implement a strategic CRO roadmap that aligns with our business goals. Conduct thorough analyses of user behavior utilizing analytics tools (e.g., Google Analytics, Hotjar, GA4). Design and execute A/B and multivariate tests, followed by comprehensive post-test analysis to determine winning variants. Collaborate with design and development teams to introduce UI/UX improvements. Optimize landing pages, product pages, and checkout funnels to minimize friction and maximize conversions. Track and report on essential performance metrics (conversion rate, bounce rate, AOV, CLV). Stay informed about the latest CRO best practices, trends, and emerging tools.
Role overview The Applications Support Specialist at AECOM in Bogota focuses on supporting and troubleshooting software applications. The goal is to help users work efficiently and keep systems running smoothly. What you will do Provide technical support for company software applications Troubleshoot and resolve issues to ensure reliable application performa…
Role overview InsiderOne is seeking a Technical Support Specialist based in Bogota, Colombia. This position centers on assisting clients with technical concerns and ensuring they get the most out of InsiderOne products. The work combines troubleshooting, guiding customers through solutions, and maintaining a positive client experience with every interaction. What you will do Identify and resolve technical issues reported by clients Walk customers through troubleshooting steps and solutions Help customers use InsiderOne products smoothly and reliably Communicate clearly to support customer satisfaction and retention
In the rapidly changing landscape of payment processing, businesses seek dependable and strategic partners to foster their growth. Introducing Nuvei, a leading Canadian fintech company dedicated to enhancing the operations of clients globally. Our modular, adaptable, and scalable technology empowers businesses to accept advanced payment methods, provide diverse payout options, and leverage comprehensive services in card issuing, banking, risk management, and fraud prevention. With a strong presence in over 200 markets, local acquiring in 50 regions, support for 150 currencies, and 700 alternative payment methods, Nuvei equips clients and partners with the tools and insights necessary for success on both local and global scales through a single integration. At Nuvei, our core values guide us, and we excel in tackling complex challenges. Our commitment to enhancing our products and delivering exceptional customer service drives our pursuit of top-tier talent to join us on this exciting journey! Your RoleWe are on the lookout for a knowledgeable, tech-oriented, and customer-centric Enterprise Support Specialist to become part of our expanding international team. Reporting directly to the Enterprise Support Team Lead, you will thrive in a vibrant environment influenced by the fast-paced online payments and FinTech sectors.In this hybrid role, you will serve as a trusted advisor for Nuvei’s Premium and Enterprise clients, acting as the escalation point for various technical challenges, enhancements, business needs, and critical incidents. You will handle intricate support cases through email (Salesforce), chat, and other communication platforms, ensuring prompt and high-quality solutions.Your daily tasks will include diagnosing technical and payment-related issues, collaborating with both internal and external stakeholders, and contributing to the refinement of processes. This position calls for robust analytical abilities, FinTech knowledge, and the capacity to work autonomously while driving outcomes and promoting collaboration across functions.If you are proactive, solution-focused, and eager to create a positive impact in a forward-thinking environment, we invite you to apply.
Nuvei is a Canadian fintech company supporting clients worldwide with payment technology. Businesses use Nuvei’s platform to accept a wide range of payments, manage risk, and access banking services. With operations in over 200 markets, local acquiring in 50 regions, and support for 150 currencies and 700 alternative payment methods, Nuvei helps customers and partners grow both locally and internationally. About the Role The Tier 2 Technical Support Specialist position in Bogotá focuses on more than just resolving support tickets. This role suits someone who enjoys solving complex technical problems and building tools that improve daily workflows. Specialists in this role empower both colleagues and merchants by turning technical challenges into automated solutions and practical knowledge resources. Familiarity with tools like Power Automate, Figma, and Articulate is key, as these are used to develop resources that help the team deliver excellent service. What You Will Do Team Mentorship: Serve as a subject matter expert and mentor for Level 1 support specialists. Share technical knowledge and encourage ongoing learning within the team. Continuous Improvement: Spot gaps in existing documentation or workflows. Use Design Thinking methods to suggest and implement better processes. Advanced Troubleshooting: Act as the escalation point for complex technical issues. Use analytical skills to resolve challenging inquiries. Solution Development: Design interactive tools and content that help prevent future issues and make support more efficient. About Nuvei Global presence in over 200 markets Local acquiring in 50 regions Support for 150 currencies and 700 alternative payment methods Focus on payment acceptance, card issuing, banking, and risk management
Join NielsenIQ as a Technology Support Specialist, where you will play a crucial role in providing exceptional technical assistance to our clients and internal teams. In this dynamic position, you will leverage your technical expertise to troubleshoot issues, implement solutions, and enhance the overall user experience with our technology products. You will collaborate closely with cross-functional teams to ensure seamless operations and contribute to the ongoing improvement of our support processes.
About Nuvei Nuvei Technologies Inc. is a Canadian fintech company supporting businesses worldwide with adaptable payment solutions. Operating in over 200 markets and offering local acquiring in 47, Nuvei supports 150 currencies and 586 alternative payment methods. The company provides services in card issuing, banking, risk, and fraud management, all through a single integration. Role Overview: Merchant Support Specialist Location: Bogotá, Colombia Nuvei is looking for a Merchant Support Specialist to join its team in Bogotá. This role suits someone who is approachable, attentive, and comfortable with technology. The position offers a chance to develop a long-term career in the fintech sector while adapting to ongoing changes in payment processing. Main Responsibilities Work rotating 24/7 shifts to support merchants at any hour. Respond to inbound customer service and technical support requests from merchants. Use available documentation and support tools to complete tasks accurately. Handle critical or sensitive situations with professionalism and tact. Ensure merchant inquiries are resolved quickly and effectively. Spot trends in support requests and communicate them to help improve processes. Take on other tasks as needed to support merchant satisfaction and company goals. What Nuvei Offers Nuvei values continuous improvement and outstanding customer service. Joining the team means working in a company that encourages growth and supports its people in navigating complex challenges.
As a Compliance Analyst specializing in License Management at Nuvei, you will play a pivotal role in ensuring our regulatory applications and renewals are handled with precision and in accordance with legal standards. Your expertise will help us maintain compliance across various jurisdictions, enabling us to operate seamlessly in the global market.
Role overview NielsenIQ seeks a Support Engineer for its Bogota office. The position centers on providing technical support and troubleshooting for clients, aiming to resolve issues and keep systems running reliably. What you will do Handle technical inquiries and support requests from clients Identify, diagnose, and resolve system issues to support uninterrupted operations Collaborate with internal teams to address client needs and enhance service quality Location This role is based in Bogota.
Join our innovative Operations team at Darwin AI as an AI Support Executive, where your passion for technology and commitment to outstanding service will shine. This dynamic role is perfect for individuals who excel in both technical problem-solving and client engagement strategies. Embrace the opportunity to work at the convergence of artificial intelligence, engineering, and customer success.In this pivotal position, you will: Utilize internal tools to build, configure, and customize AI assistants, applying simple scripts or logic workflows as needed. Serve as the first point of contact for technical inquiries, effectively reproducing bugs, analyzing logs, and escalating issues to the engineering team when necessary. Expertly troubleshoot API integrations, authentication flows, and data connectivity challenges. Collaborate with our Product teams to identify and address recurring customer issues while proposing impactful enhancements. Contribute to our technical knowledge base, creating playbooks, FAQs, and troubleshooting guides. Maintain proactive and clear communication with clients across various platforms (email, WhatsApp, Slack).
Join our dynamic team as an IT Helpdesk Support Level 1 professional, where your bilingual skills will be pivotal in assisting our clients with their IT needs. In this role, you will be the first point of contact for technical support, offering solutions to various IT challenges and ensuring a seamless experience for users.Your responsibilities will include troubleshooting hardware and software issues, guiding users through problem-solving steps, and maintaining accurate records of support requests. This position requires excellent communication skills and the ability to work effectively in a fast-paced environment.
About WPP Media WPP is a leading creative transformation company that harnesses the power of creativity to foster a better future for our employees, the planet, our clients, and the communities we serve. For further details, please visit wpp.com. WPP Media represents WPP's global media collective. In a landscape where media permeates every aspect of life, we unite the best platforms, talented individuals, and strategic partners to forge limitless growth opportunities. For more information, visit wppmedia.com. At WPP Media, we are dedicated to nurturing a culture that empowers our people. This commitment enables us to provide exceptional experiences for our clients and each other. In this role, embracing the core values shared by WPP and WPP Media is essential: Be Extraordinary by leading collaboratively to inspire transformational creativity. Create an Open environment by balancing people and client experiences through trust cultivation. Lead Optimistically by championing growth and development to mobilize the enterprise. Role Summary and Impact The Senior Bidding Platform Specialist will oversee the implementation, monitoring, optimization, and continuous enhancement of digital advertising campaigns across various paid media platforms, including Meta, TikTok, Pinterest, Kwai, and more. This role is critical in minimizing execution errors, improving campaign performance through strategic bidding and optimization, and providing clear, actionable reports. Furthermore, the specialist will offer leadership and operational support to internal teams, resolve campaign-related issues, and maintain transparent communication with clients to ensure they comprehend campaign performance, processes, and outcomes, ultimately driving efficiency, client satisfaction, and business results.
Role Overview Spreetail is hiring a Procurement Specialist in Bogota. This role supports the supply chain team by managing supplier relationships, negotiating contracts, and keeping procurement processes efficient and cost-effective. What You Will Do Build and maintain relationships with suppliers Negotiate contract terms and pricing Monitor procurement activities to improve efficiency and control costs Impact Work in this position directly supports Spreetail’s goal to deliver quality products and services to customers.
Role Overview VirtueStaff is seeking a GoHighLevel Specialist to join the team remotely from Bogotá, Colombia. This position focuses on configuring and optimizing GoHighLevel to help clients get the most from their marketing automation and CRM workflows. What You Will Do Set up and fine-tune GoHighLevel accounts to support client goals Integrate GoHighLevel with a range of marketing strategies and tools Troubleshoot issues and provide responsive, knowledgeable support to clients Work closely with clients to ensure their marketing automation runs smoothly Location This is a remote role based in Bogotá, Bogota, Colombia.
TTEC Digital seeks a Genesys Cloud Support Engineer to join its team in Bogota. The Genesys Partner Practice brings together CX designers, consultants, engineers, and data scientists, all focused on delivering strong customer experiences through Genesys solutions. With more than 400 certifications and 15 Genesys Partner of the Year awards, the team specializes in integrating Genesys platforms and applications into complex, multi-platform environments. Role Overview This role centers on providing technical support for Genesys Cloud. The Support Engineer addresses customer issues, working to ensure smooth and reliable experiences. Responsibilities include diagnosing problems, reviewing application programming, identifying root causes, and either implementing solutions or guiding customers through the resolution process. Issues may range from straightforward to highly complex. About TTEC Digital TTEC Digital focuses on helping organizations create workplaces where employees feel valued and supported. The company believes that a strong employee experience leads to better customer outcomes and a thriving workplace for all.
About WPP MediaWPP is not just a company; we are a catalyst for creative transformation. By harnessing the unmatched power of creativity, we strive to build brighter futures for our employees, our planet, our clients, and our communities. To learn more, visit wpp.com.As a part of WPP, WPP Media stands as a global media force. In a digital landscape where media permeates every aspect of life, we unite the finest platforms, talent, and partners to unlock limitless growth opportunities. Discover more at wppmedia.com.At WPP Media, we pride ourselves on nurturing a vibrant culture that empowers our people. This synergy allows us to deliver extraordinary experiences for our clients and each other. In this position, embracing WPP and WPP Media's fundamental values is essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open Environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Role Summary and ImpactThe Senior Bidding Platform Specialist is pivotal in driving the success of our digital campaigns. You will directly implement and optimize campaigns across diverse platforms such as Meta, Pinterest, TikTok, and Kwai. Beyond ensuring high-quality execution, your role involves supporting the team lead in coordinating tasks, troubleshooting issues, and delivering clear, strategic communication to clients. Your analytical prowess and strategic insights will be instrumental in enhancing campaign performance and achieving outstanding results.
The Healthcare Product Specialist leverages deep expertise in health domain knowledge and health IT applications to shape and implement the strategic direction of TrakCare. This role involves a thorough understanding of customer clinical and strategic challenges, allowing for the creation of highly user-friendly solutions that address these issues efficiently and effectively.Key ResponsibilitiesLead and collaborate in defining the strategic direction, feature design, user interactions, requirements, and roadmap for one or more products and solutions.Engage with development, implementation, testing, support, sales, and field engineering teams to ensure successful product launches.Maintain regular communication with existing and prospective customers to gain insights into their processes and needs, translating these into actionable product requirements and enhancements.Act as the internal advocate for the customer’s perspective, guiding product design and development using healthcare domain experience.Collaborate with the Product Management team to align on the overall TrakCare product strategy and roadmap.Serve as an internal expert in specific health domain areas.Stay informed about relevant industry trends, innovations, regulatory changes, and advancements in medical practices.Contribute to studies assessing the impact of TrakCare solutions on quality, safety, and efficiency metrics.Participate in the informatics professional community and engage in national and international conferences.
At OneTouch Direct, we are more than just a call center; we are a dedicated team striving to deliver exceptional service. Since our inception in 1998, we have transformed into a leading provider of contact center solutions for Fortune 500 companies, committed to enhancing customer experience.This campaign focuses on sales through chat and voice calls for a renowned telecommunications company.Working ConditionsRole: Sales through chat or calls for a telecommunications company.Salary: COP 2,850,000 (bi-weekly payments) + unlimited sales commissions.Contract Type: Indefinite.Work Schedule: 42 hours per week.Operating Hours: Monday to Sunday, between 11:00 AM and 3:00 AM (two days off).Training + NestingTraining (10 days) Monday to Thursday: 8:00 AM – 5:30 PM Friday: 8:00 AM – 5:00 PM Days Off: Saturdays and Sundays.Nesting (10 days) 42 hours per week Assigned hours based on operational needs.RequirementsEducation Level: High School, Technical, Technologist, or Professional.Work Experience: Minimum 6 months in a call center.Residence: Bogotá.English Level: B2+ – C1.BenefitsMembership to Spotify or Netflix (Choose one) after the first month of operation.Location: Connecta 80 & Portal el Dorado.
Join us at Insider One as an Inside Sales Specialist! We are excited to welcome a dynamic individual who is passionate about sales and customer engagement. In this role, you will play a crucial part in driving our mission forward.About Insider OneInsider One is the leading platform that empowers marketing and customer engagement teams by consolidating essential tools in one place, enabling them to achieve their fullest potential and become unstoppable.Starting with just six desks, our journey has transformed into a powerhouse of over 1,500 team members from more than 50 nationalities across 30+ offices globally. Our innovative approach harnesses AI and integrates a Customer Data Platform (CDP) that unifies data, personalization, and journey orchestration across numerous channels including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we secured a remarkable funding milestone of $500M in a Series E round led by General Atlantic, supported by notable investors like Sequoia Capital and QIA. With a client base of over 2,000, ranging from high-growth startups to Fortune 500 giants such as Samsung, Nike, and Nestlé, we are recognized as one of the few woman-founded and women-led B2B SaaS unicorns globally.We are proud of our achievements, being recognized as the top leader in capabilities essential for marketing and customer engagement teams.
Location: Fully Remote (Latin America)Schedule: ESTSalary: $2500 - $3000 USD/month*This role is exclusively available to candidates from Latin America. Please submit your resume in English.*Join a groundbreaking company that leverages AI-driven PR tools to streamline journalist outreach, pitch delivery, campaign management, and result tracking. We are on the lookout for a dedicated Content Marketing Specialist who can help elevate our content strategy.This position integrates content marketing, light account management, and operational support, collaborating closely with the founder to deliver exceptional content, manage client interactions, and ensure project organization in a dynamic startup atmosphere. The ideal candidate will possess a solid understanding of the USA market and be adept at creating content from an American perspective.Key Responsibilities:Develop high-quality content that enhances SEO, boosts brand visibility, and aligns with client objectives (70% of the role).Oversee client communications, providing updates, gathering requirements, and ensuring satisfaction (20%).Assist with operational tasks such as project tracking, reporting, and coordination (10%).Utilize AI tools (like ChatGPT, Claude, etc.) to accelerate content production and automate routine tasks.Collaborate closely with the founder and team via Slack and Asana.Maintain a high level of consistency, accuracy, and attention to detail in all deliverables.Contribute to refining processes, tools, and workflows as the company evolves.
FULL TIME REMOTERole: Conversion Rate Optimization (CRO) Specialist Contract Type: Independent Contractor Work Schedule: Monday to Friday Join the #remoteworkrevolution and work from anywhere in the world!About UsWe are a rapidly expanding lifestyle brand committed to offering high-quality glassware and lifestyle products that seamlessly combine elegance, functionality, and design. As we scale our operations globally, we are focused on enhancing our digital performance across various platforms.Role OverviewThe CRO Specialist will analyze customer behavior, test hypotheses, and implement data-driven strategies to enhance the digital customer journey and achieve significant revenue growth.Key Responsibilities: Develop and implement a strategic CRO roadmap that aligns with our business goals. Conduct thorough analyses of user behavior utilizing analytics tools (e.g., Google Analytics, Hotjar, GA4). Design and execute A/B and multivariate tests, followed by comprehensive post-test analysis to determine winning variants. Collaborate with design and development teams to introduce UI/UX improvements. Optimize landing pages, product pages, and checkout funnels to minimize friction and maximize conversions. Track and report on essential performance metrics (conversion rate, bounce rate, AOV, CLV). Stay informed about the latest CRO best practices, trends, and emerging tools.
