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About the job
The Bilingual Internal Control Supervisor at Louis Dreyfus Company in Bogota helps maintain and improve internal control processes. This role involves collaborating with different departments to identify risks and put control measures in place.
Key responsibilities
Assess internal risks across multiple teams
Implement and monitor control procedures
Work closely with colleagues to ensure compliance with company standards
Requirements
Fluency in both Spanish and English
Strong attention to detail
Clear and effective communication skills
This position focuses on supporting the company’s commitment to effective internal controls and risk management.
The Bilingual Internal Control Supervisor at Louis Dreyfus Company in Bogota helps maintain and improve internal control processes. This role involves collaborating with different departments to identify risks and put control measures in place. Key responsibilities Assess internal risks across multiple teams Implement and monitor control procedures Work clos…
Neoris is seeking a Bilingual Development Specialist in Bogota, Colombia. This position supports growth initiatives by enabling clear communication and collaboration among teams. The role centers on using bilingual skills to help streamline development processes and improve project results. Role overview This position focuses on supporting multiple teams, ensuring information flows smoothly across language barriers. By working closely with colleagues in different areas, the specialist helps drive projects forward and contributes to the company’s ongoing development efforts. What you will do Facilitate communication between teams using bilingual abilities Support development activities and project coordination Help improve processes to enhance project outcomes Requirements Bilingual proficiency Strong interest in technology and development Keen attention to detail Ability to adapt and work effectively in a fast-moving setting
Join SGS as a Treasury Intern and embark on an exciting journey to develop your skills in financial management and administration. This full-time internship offers you the opportunity to gain hands-on experience in treasury operations while contributing to our esteemed financial team. You will be involved in various activities such as cash management, financial reporting, and assisting with audits, providing you with a comprehensive understanding of treasury functions.
Join the #DespegarTeam, a dynamic group of professionals committed to crafting exceptional travel experiences that enrich lives. We collaborate, embrace challenges, learn from our mistakes, and continually strive for excellence.Being part of #DespegarTeam means growing, developing, setting goals, and relentlessly pursuing them. We innovate, create, and learn from our experiences to establish ourselves as the leading travel platform in Latin America.We tackle complex problems and develop cutting-edge technological solutions to stay ahead in the travel industry.We are looking for individuals who:- Are the architects of their professional growth and aim to maximize their potential.- Are information centralizers and aspire to generate high-quality solutions.- Are natural go-getters who make things happen.- Are demanding, competitive, and always seeking to exceed their own expectations.At Despegar Colombia, we are in search of a Customer Service Agent with advanced proficiency in the Portuguese language.What We Are Looking For:A candidate with experience in call centers and customer service operations.Bilingual (Portuguese) is a must.A graduate in technical, technological, or professional fields.Excellent customer management skills.What We Offer:Work schedule: Monday to Sunday with one day off per week.6-hour shifts (rotating schedules).Hybrid modality: 2 days in the office and the rest remote.Direct contract with the company.Indefinite term contract.Salary + bonus.Food allowance.
Join our team as a Remote Bilingual Customer Service Agent!About the Role:Are you driven by a passion for customer success and a knack for problem-solving? At Sezzle, we are seeking a dedicated customer service professional who thrives on helping others. You will provide assistance with a friendly and empathetic approach, addressing inquiries and troubleshooting issues related to our services. Your exceptional written and verbal communication skills will be key in delivering clear and concise guidance to our customers. If you are reliable, resourceful, and take pride in going the extra mile for customer satisfaction, we want to hear from you!The Company:Sezzle is on a mission to financially empower the next generation by transforming the shopping experience beyond traditional payments. Our innovative technology integrates seamless, interest-free installment plans, making shopping smarter and more accessible. We’re not just changing payments; we’re redefining how individuals discover, engage with, and purchase their favorite products. By joining our dynamic team, you will help create a unique shopping journey that drives real impact on merchant sales through enhanced conversions and higher order values. If you’re excited about innovating in the tech space and delivering a revolutionary experience for consumers and merchants alike, come join us at Sezzle!Responsibilities:Deliver clear, prompt, detailed, and customer-centric support to our clients.Demonstrate enthusiasm and knowledge about our products to enhance customer engagement.Assist customers in resolving a range of inquiries via email, live chat, and phone.Foster a supportive network within our exceptional customer support team.Collaborate with customers to gain insights into their use of Sezzle services, providing valuable feedback to our Product and Development teams.Act as an advocate for our customers, identifying and reporting opportunities for improvement.
Full-time|On-site|Bogota, Colombia; Colombia; Global Sourcing, Mexico; Mexico
Role Overview Neoris is hiring a Bilingual SAP Functional Consultant to support projects for clients worldwide. This position can be based in Bogota, elsewhere in Colombia, or in Mexico, with global sourcing options available. What You Will Do Analyze business requirements to identify SAP solutions that fit client needs Work closely with stakeholders in both English and Spanish to gather information and clarify objectives Optimize and document business processes using SAP best practices Configure and deliver tailored SAP solutions to improve operational efficiency What Sets This Role Apart Work with a global consulting team on diverse projects Use bilingual skills to bridge communication between teams and clients
Nuvei, a Canadian fintech company, provides payment processing solutions to businesses around the world. The company’s technology supports next-generation payments, a wide range of payout options, card issuing, banking, and risk management services. With operations in more than 200 markets and local acquiring in 47 regions, Nuvei enables transactions in 150 currencies and offers 586 alternative payment methods. Role overview The Contact Center Supervisor leads a team of Client Support Specialists based in Bogotá. This position manages both inbound and outbound customer service and technical support calls. A core focus is on employee engagement, coaching, and driving process improvements to help the team reach its goals. What you will do Provide support and mentorship to staff handling complex customer service issues. Monitor employee performance, encourage collaboration, and uphold high service standards. Directly handle customer interactions during peak call times, dedicating about 20% of daily tasks to this responsibility. Track team results and deliver constructive feedback to team members. Organize regular training sessions and follow up on staff development. Prepare monthly and annual performance evaluations for the team. Deliver consistent service to customers, employees, and stakeholders. Ensure compliance with Visa, MasterCard, and employment regulations. Assist in resolving complex departmental issues and share expertise with peers. Oversee administrative tasks, special projects, training, escalations, and workflow improvements. Collaborate with Operations leadership to enhance quality and efficiency across the department.
Join our dynamic team as an IT Helpdesk Support Level 1 professional, where your bilingual skills will be pivotal in assisting our clients with their IT needs. In this role, you will be the first point of contact for technical support, offering solutions to various IT challenges and ensuring a seamless experience for users.Your responsibilities will include troubleshooting hardware and software issues, guiding users through problem-solving steps, and maintaining accurate records of support requests. This position requires excellent communication skills and the ability to work effectively in a fast-paced environment.
Role overview findasense seeks a Bilingual Senior Data Engineer to shape and support the data architecture for its Business Intelligence platform in Bogotá. This position centers on integrating data from many sources, building interactive dashboards, and delivering real-time insights. The role requires hands-on experience designing and optimizing large-scale data pipelines, with a strong background in cloud technologies, especially Azure or Domo. Collaboration with data analysts is key, particularly when developing architectures, API integrations, and data visualization solutions using Power BI (required), DOMO (preferred), and tools like Looker Studio or Tableau. Main responsibilities Develop, maintain, and optimize high-volume ETL/ELT pipelines and data processes to ensure efficient and reliable data ingestion, transformation, and loading. Lead projects in data architecture, including modeling, partitioning, versioning, and orchestration best practices. Implement data integrations using APIs, cloud connectors, SFTP, and serverless services. Create impactful dashboards and visualizations in Power BI, DOMO, and other platforms. Work closely with analytics and data science teams to understand requirements and deliver technical solutions for data engineering and visualization. Automate processes and optimize incremental loads, full history, and distributed processing. Initiate and lead innovation projects involving AI, DataOps, CI/CD, and automation. Design new analyses, KPIs, and metrics based on business needs. Manage and deliver assigned projects and challenges on schedule. Drive process automation and innovation using data analysis and AI tools such as OpenAI. Supervise and mentor junior and intermediate data engineers. Document solutions, workflows, models, and processes to support scalability and maintainability. Key skills and experience Bilingual proficiency in Spanish and English. Strong experience designing, building, and optimizing enterprise-scale data pipelines. Hands-on expertise with cloud platforms, especially Azure or Domo. Advanced skills in Power BI; experience with DOMO, Looker Studio, or Tableau is a plus. Location This position is based in Bogotá, Colombia.
At OneTouch Direct, we pride ourselves on being more than just a call center; we are a passionate team dedicated to providing outstanding customer service. Established in 1998, we have grown into a premier provider of contact center solutions for Fortune 500 companies, focused on elevating customer experiences.Become a Part of Our Team as a Bilingual Customer Service Representative!We are on the lookout for enthusiastic and customer-focused individuals fluent in both English and Spanish to assist our diverse clientele. As a Bilingual Customer Service Representative, you will represent our company, guiding customers through their inquiries, resolving issues, and ensuring their satisfaction with our services.Main Responsibilities: Manage incoming customer service inquiries in both English and Spanish. Provide assistance with product details, account inquiries, and customer concerns. Employ excellent communication skills to convey solutions clearly and effectively. Keep precise records of customer interactions and transactions. Offer feedback and insights to enhance overall service delivery. Qualifications: High school diploma or equivalent is required. Proficiency in both English and Spanish (verbal and written) is essential, with a minimum English level of B2. 1-2 years of customer service or call center experience is preferred. Exceptional verbal and written communication skills. Capability to manage challenging situations and resolve conflicts in a professional manner. Competent in computer use and navigating various systems. Ability to maintain confidentiality and professionalism. A collaborative team player with a positive attitude and a strong commitment to customer satisfaction. Benefits:Salary: 2,850,000 COP plus uncapped commission, with bi-weekly payments through Bancolombia or Davivienda, based on payroll cut-offs.Contract Type: Open-Ended.Job security.Career development opportunities.Membership to Spotify or Netflix.Continuance bonus.
Binance is hiring a Bilingual Customer Service Representative (German & English) in Bogota, Colombia. This position supports a global user community for a major cryptocurrency exchange, helping users navigate a platform trusted by millions worldwide. Key responsibilities Handle customer questions and concerns using ticketing systems and live chat tools Resolve complaints, ensuring users receive clear and accurate information Oversee identification approval steps as part of user onboarding and compliance Gather and share customer feedback to support service quality Represent user interests while following platform standards and policies Requirements Fluency in both German and English Strong communication skills and the ability to empathize with customers Experience with ticketing platforms and live chat support Detail-oriented approach and a focus on finding solutions Location This role is based in Bogota, Colombia.
Join Our Team at ValatamAt Valatam, we are a vibrant team dedicated to bridging bilingual professionals from Latin America with clients worldwide. We take pride in our workforce and are honored to be recognized as a Great Place to Work for the 2025-2026 period, reinforcing our belief that exceptional work is driven by exceptional people.Your Role as a Bilingual Virtual AssistantThis fully remote position is perfect for detail-oriented bilingual professionals who excel in providing support to our esteemed clients across Latin America.Key ResponsibilitiesDocument workflows and maintain precise records.Organize and upload files to Google Drive.Execute data entry and generate internal reports.Oversee email communications with clients and vendors.Assist with research and document management.Undertake additional related tasks as required.Key RequirementsFluency in English (C1/C2) and Spanish.1 to 5 years of experience in administrative or virtual assistant roles.Proficient in Google Workspace and Microsoft Office.Outstanding communication and problem-solving abilities.A quiet home office setup with a reliable internet connection (≥ 10 Mbps down / 2 Mbps up) and a backup connection.Bachelor’s or Associate’s degree is preferred.Our Core ValuesWe embody values of ACTION (accomplishing tasks), CARE (supporting others and doing things right), OUTSTANDING (maintaining the highest standards), DEPENDABLE (honoring commitments), and ENERGY (infusing positivity daily). If these values resonate with you, you will thrive at Valatam.What We OfferCompetitive hourly rate equivalent to USD $696 – $1,044/month, based on experience.Annual salary increments.Opportunity for discretionary client bonuses (80% of clients provide year-end bonuses).Paid time off for 7 U.S. federal holidays and 4 additional PTO days.Monthly medical insurance stipend (post-induction).Bonuses for birthdays and anniversaries, plus a wellness allowance for gym memberships.Access to unlimited online fitness classes and company events, including holiday celebrations.Important NoteDuring the initial four months of employment, it is essential for candidates to be available to work from the specified locations without any travel commitments. This is critical for a smooth onboarding experience, allowing new hires to concentrate fully on their roles. If you have any planned trips in the next four months, we kindly ask you to apply after your return. Thank you for your understanding, and we look forward to your application!
Become a key member of the thriving team at OneTouch Direct as a Bilingual Call Center Sales Agent. We are committed to providing top-notch customer service and are on the lookout for talented individuals who can fluently converse in both English and Spanish. In this pivotal role, you will contribute significantly to our sales objectives while assisting clients in discovering personalized solutions that cater to their specific needs.Your primary responsibilities will encompass:Interacting with customers over the phone to deliver detailed information regarding our diverse array of products and services.Leveraging your bilingual proficiency to effectively engage with a wide-ranging clientele, ensuring exceptional support for all.Assessing customer requirements and suggesting appropriate products through consultative selling methodologies.Working collaboratively with your team to meet individual and collective sales targets, creating a positive and encouraging sales atmosphere.Promptly and professionally addressing customer inquiries and concerns, guaranteeing satisfaction throughout every interaction.
Join NielsenIQ as a Sales Intern, where you'll gain hands-on experience in a fast-paced sales environment. This role is perfect for individuals eager to learn about market analysis, client relations, and sales strategies while contributing to our dynamic team.
As an Associate Research Manager at Control Risks, you will play a pivotal role in maintaining the quality of our VANTAGE projects. You will lead a dedicated team to ensure the delivery of insightful, analytical, and meticulously crafted reports that help our clients safeguard their integrity and reputation. Your responsibilities will span the entire project lifecycle, from initial scoping through to post-delivery evaluation, ensuring a seamless experience for our clients. You will assist the Associate Director in training and managing both internal and external resources to deliver VANTAGE projects efficiently and effectively. Additionally, you will contribute to the strategic growth of the team while ensuring optimal project margins. Key Responsibilities: Team LeadershipOversee a diverse team of researchers, senior researchers, and team leaders.Set clear objectives and responsibilities for each team member aligned with departmental goals.Conduct regular performance appraisals.Promote the well-being and ongoing professional development of staff.Assist the Associate Director in recruiting new talent.Third-Party Due Diligence Project Management Ensure VANTAGE projects are properly scoped, assigned, tracked, and delivered on schedule and within budget.Engage directly with clients to clarify project scopes, address inquiries, and propose additional research avenues.Review and approve the content and editorial quality of VANTAGE deliverables, ensuring they meet client specifications.Communicate with vendors and subcontractors, providing constructive feedback to ensure compliance with our global delivery standards.Collaborate with colleagues across Control Risks to resolve client queries effectively. Regional Research InitiativesRegularly connect with other managers and the Quality Assurance team to provide feedback and support on VANTAGE projects.Engage in discussions with Client Services and Product teams to offer insights for service and product enhancements. Qualifications:EssentialBachelor’s degree or equivalent experience.Fluency in both written and spoken English and Spanish is required.Proven experience in writing, researching, and editing due diligence reports, showcasing excellence in research and writing in English.Experience in mentoring and supervising team members.Demonstrated project management experience, particularly with geographically dispersed teams.In-depth knowledge of research methodologies, databases, networks, online registries, and OSINT research tools.Adept at influencing peers and stakeholders.
Join our dynamic team as a Bilingual TikTok Creator and Community Manager! We are seeking a passionate individual who excels at creating engaging content and mentoring fellow creators to achieve similar success. In this pivotal position, you will help expand our creator community, boost product sales through TikTok Shop, and foster growth through effective coaching, active engagement, and performance analysis.This role is not just behind the scenes; we are looking for someone who has “walked the walk”, understands what drives success, and is eager to empower others.About the Company: Our client is renowned for their innovative Skin Cell Renewal & Rejuvenation Toning Pads and other highly effective skincare formulas. Although they are relatively new in the skincare industry, their commitment to quality has propelled them to become a leading seller in their category across major online platforms.The team is small, diverse, and fueled by ambitious goals. They value attention to detail, operate with a data-driven approach, and prioritize swift execution to achieve results. You will be part of a seasoned group with over a billion dollars in online sales and extensive connections in the e-commerce landscape—providing you with the necessary tools and support to thrive and develop.Key Responsibilities: Develop captivating short-form video content for TikTok and Instagram Reels, focusing on driving sales and conversions. Manage and cultivate the creator community through Discord and Slack. Facilitate weekly coaching sessions, Q&A sessions, and daily check-ins with creators. Provide guidance on TikTok/IG content best practices, current trends, and platform strategies—offering constructive feedback is vital. Design and enhance creator onboarding and training processes utilizing Notion and Discord. Coordinate incentive programs, contests, and giveaways to boost participation and output. Analyze creator performance and assist in managing retainer agreements and bonus structures. Utilize the TikTok Shop Affiliate platform to recruit and oversee new creators through outreach and direct messaging. Share updates, successes, and motivational content on the brand’s creator-facing social channels. Focus on engaging Spanish-speaking creators to drive regional growth. Identify, onboard, and support creators across TikTok, Instagram, and YouTube. Qualifications: Fluency in Spanish is a must. Ability to work during U.S. hours (flexibility available, but must align with U.S. time zones). Experience in content creation and community management is preferred. Strong communication and mentoring skills. Proficiency with tools such as Notion and Discord. Passion for TikTok and familiarity with social media trends.
AECOM is seeking a Senior BIM Modeler with a focus on Security & Controls for data centers in Bogota. This position centers on applying Building Information Modeling (BIM) skills to develop security solutions that meet the unique needs of data center projects. Role overview This role involves working with multidisciplinary teams to design and refine security and control systems within data center environments. The Senior BIM Modeler ensures that both design quality and functional requirements are addressed throughout the project lifecycle. What you will do Use BIM tools to model and document security and control systems for data centers Collaborate with engineers, architects, and other specialists to coordinate design efforts Support the delivery of effective and reliable security solutions tailored to each project Requirements Expertise in Building Information Modeling (BIM) Experience designing security and control systems, preferably for data centers Strong teamwork and communication skills
Role overview The Senior BIM Modeler - Security & Controls for Data Centers at AECOM will focus on Building Information Modeling (BIM) to support the design and delivery of security systems in large-scale infrastructure projects. Based in Bogota, this role plays a key part in shaping technical solutions for critical facilities. Key responsibilities Collaborate with project teams to create and refine BIM models for security and controls within data center projects. Use advanced modeling methods to assist with project delivery and coordination efforts. Verify that all designs align with current industry standards and meet compliance requirements. Offer technical expertise to influence security solutions for essential infrastructure. Location This position is based in Bogota.
Sezzle Inc. offers an internship in Payroll, Compensation & Benefits based in Bogota, Colombia. This position provides hands-on exposure to the core processes that support employee pay, compensation planning, and benefits administration. Role overview Interns join the team to observe and participate in payroll processing, learn the steps involved in building compensation structures, and assist with the daily management of employee benefits. The experience is designed to introduce the fundamentals of these HR functions within a business environment. What you will learn Payroll procedures and compliance fundamentals How compensation frameworks are structured and benchmarked Routine tasks involved in benefits administration Who this internship suits This role is a good fit for individuals interested in gaining a foundational understanding of payroll, compensation, and benefits operations in a real-world setting.
About AmigoAmigo collaborates with healthcare organizations to implement advanced AI infrastructure that enhances patient and provider experiences. Our agents facilitate clinical workflows and patient engagement throughout the entire healthcare journey, including pre-visit intake, care navigation, post-visit care plans, and patient monitoring.Having recently completed our Series A funding with esteemed investors such as Madrona, General Catalyst, and Optum Ventures, our initiatives have been validated by leading academic medical institutions. Our agents have facilitated over 3 million patient encounters and are poised to expand significantly this year.About This RoleAs one of the pioneering global sales team members, you will spearhead Amigo's market entry efforts. You will be responsible for generating a robust pipeline by identifying and qualifying healthcare organizations that can leverage our AI infrastructure.Working directly with our Head of International Sales and the founding team, you will play a crucial role in establishing our healthcare sales strategy and partnership initiatives.This role is ideal for individuals eager to advance their careers in healthcare technology sales while joining a rapidly growing team. Top performers will have a clear pathway to transition into an Account Executive role as we scale. The position will begin as a 3-6 month contract with the potential for full-time employment.
The Bilingual Internal Control Supervisor at Louis Dreyfus Company in Bogota helps maintain and improve internal control processes. This role involves collaborating with different departments to identify risks and put control measures in place. Key responsibilities Assess internal risks across multiple teams Implement and monitor control procedures Work clos…
Neoris is seeking a Bilingual Development Specialist in Bogota, Colombia. This position supports growth initiatives by enabling clear communication and collaboration among teams. The role centers on using bilingual skills to help streamline development processes and improve project results. Role overview This position focuses on supporting multiple teams, ensuring information flows smoothly across language barriers. By working closely with colleagues in different areas, the specialist helps drive projects forward and contributes to the company’s ongoing development efforts. What you will do Facilitate communication between teams using bilingual abilities Support development activities and project coordination Help improve processes to enhance project outcomes Requirements Bilingual proficiency Strong interest in technology and development Keen attention to detail Ability to adapt and work effectively in a fast-moving setting
Join SGS as a Treasury Intern and embark on an exciting journey to develop your skills in financial management and administration. This full-time internship offers you the opportunity to gain hands-on experience in treasury operations while contributing to our esteemed financial team. You will be involved in various activities such as cash management, financial reporting, and assisting with audits, providing you with a comprehensive understanding of treasury functions.
Join the #DespegarTeam, a dynamic group of professionals committed to crafting exceptional travel experiences that enrich lives. We collaborate, embrace challenges, learn from our mistakes, and continually strive for excellence.Being part of #DespegarTeam means growing, developing, setting goals, and relentlessly pursuing them. We innovate, create, and learn from our experiences to establish ourselves as the leading travel platform in Latin America.We tackle complex problems and develop cutting-edge technological solutions to stay ahead in the travel industry.We are looking for individuals who:- Are the architects of their professional growth and aim to maximize their potential.- Are information centralizers and aspire to generate high-quality solutions.- Are natural go-getters who make things happen.- Are demanding, competitive, and always seeking to exceed their own expectations.At Despegar Colombia, we are in search of a Customer Service Agent with advanced proficiency in the Portuguese language.What We Are Looking For:A candidate with experience in call centers and customer service operations.Bilingual (Portuguese) is a must.A graduate in technical, technological, or professional fields.Excellent customer management skills.What We Offer:Work schedule: Monday to Sunday with one day off per week.6-hour shifts (rotating schedules).Hybrid modality: 2 days in the office and the rest remote.Direct contract with the company.Indefinite term contract.Salary + bonus.Food allowance.
Join our team as a Remote Bilingual Customer Service Agent!About the Role:Are you driven by a passion for customer success and a knack for problem-solving? At Sezzle, we are seeking a dedicated customer service professional who thrives on helping others. You will provide assistance with a friendly and empathetic approach, addressing inquiries and troubleshooting issues related to our services. Your exceptional written and verbal communication skills will be key in delivering clear and concise guidance to our customers. If you are reliable, resourceful, and take pride in going the extra mile for customer satisfaction, we want to hear from you!The Company:Sezzle is on a mission to financially empower the next generation by transforming the shopping experience beyond traditional payments. Our innovative technology integrates seamless, interest-free installment plans, making shopping smarter and more accessible. We’re not just changing payments; we’re redefining how individuals discover, engage with, and purchase their favorite products. By joining our dynamic team, you will help create a unique shopping journey that drives real impact on merchant sales through enhanced conversions and higher order values. If you’re excited about innovating in the tech space and delivering a revolutionary experience for consumers and merchants alike, come join us at Sezzle!Responsibilities:Deliver clear, prompt, detailed, and customer-centric support to our clients.Demonstrate enthusiasm and knowledge about our products to enhance customer engagement.Assist customers in resolving a range of inquiries via email, live chat, and phone.Foster a supportive network within our exceptional customer support team.Collaborate with customers to gain insights into their use of Sezzle services, providing valuable feedback to our Product and Development teams.Act as an advocate for our customers, identifying and reporting opportunities for improvement.
Full-time|On-site|Bogota, Colombia; Colombia; Global Sourcing, Mexico; Mexico
Role Overview Neoris is hiring a Bilingual SAP Functional Consultant to support projects for clients worldwide. This position can be based in Bogota, elsewhere in Colombia, or in Mexico, with global sourcing options available. What You Will Do Analyze business requirements to identify SAP solutions that fit client needs Work closely with stakeholders in both English and Spanish to gather information and clarify objectives Optimize and document business processes using SAP best practices Configure and deliver tailored SAP solutions to improve operational efficiency What Sets This Role Apart Work with a global consulting team on diverse projects Use bilingual skills to bridge communication between teams and clients
Nuvei, a Canadian fintech company, provides payment processing solutions to businesses around the world. The company’s technology supports next-generation payments, a wide range of payout options, card issuing, banking, and risk management services. With operations in more than 200 markets and local acquiring in 47 regions, Nuvei enables transactions in 150 currencies and offers 586 alternative payment methods. Role overview The Contact Center Supervisor leads a team of Client Support Specialists based in Bogotá. This position manages both inbound and outbound customer service and technical support calls. A core focus is on employee engagement, coaching, and driving process improvements to help the team reach its goals. What you will do Provide support and mentorship to staff handling complex customer service issues. Monitor employee performance, encourage collaboration, and uphold high service standards. Directly handle customer interactions during peak call times, dedicating about 20% of daily tasks to this responsibility. Track team results and deliver constructive feedback to team members. Organize regular training sessions and follow up on staff development. Prepare monthly and annual performance evaluations for the team. Deliver consistent service to customers, employees, and stakeholders. Ensure compliance with Visa, MasterCard, and employment regulations. Assist in resolving complex departmental issues and share expertise with peers. Oversee administrative tasks, special projects, training, escalations, and workflow improvements. Collaborate with Operations leadership to enhance quality and efficiency across the department.
Join our dynamic team as an IT Helpdesk Support Level 1 professional, where your bilingual skills will be pivotal in assisting our clients with their IT needs. In this role, you will be the first point of contact for technical support, offering solutions to various IT challenges and ensuring a seamless experience for users.Your responsibilities will include troubleshooting hardware and software issues, guiding users through problem-solving steps, and maintaining accurate records of support requests. This position requires excellent communication skills and the ability to work effectively in a fast-paced environment.
Role overview findasense seeks a Bilingual Senior Data Engineer to shape and support the data architecture for its Business Intelligence platform in Bogotá. This position centers on integrating data from many sources, building interactive dashboards, and delivering real-time insights. The role requires hands-on experience designing and optimizing large-scale data pipelines, with a strong background in cloud technologies, especially Azure or Domo. Collaboration with data analysts is key, particularly when developing architectures, API integrations, and data visualization solutions using Power BI (required), DOMO (preferred), and tools like Looker Studio or Tableau. Main responsibilities Develop, maintain, and optimize high-volume ETL/ELT pipelines and data processes to ensure efficient and reliable data ingestion, transformation, and loading. Lead projects in data architecture, including modeling, partitioning, versioning, and orchestration best practices. Implement data integrations using APIs, cloud connectors, SFTP, and serverless services. Create impactful dashboards and visualizations in Power BI, DOMO, and other platforms. Work closely with analytics and data science teams to understand requirements and deliver technical solutions for data engineering and visualization. Automate processes and optimize incremental loads, full history, and distributed processing. Initiate and lead innovation projects involving AI, DataOps, CI/CD, and automation. Design new analyses, KPIs, and metrics based on business needs. Manage and deliver assigned projects and challenges on schedule. Drive process automation and innovation using data analysis and AI tools such as OpenAI. Supervise and mentor junior and intermediate data engineers. Document solutions, workflows, models, and processes to support scalability and maintainability. Key skills and experience Bilingual proficiency in Spanish and English. Strong experience designing, building, and optimizing enterprise-scale data pipelines. Hands-on expertise with cloud platforms, especially Azure or Domo. Advanced skills in Power BI; experience with DOMO, Looker Studio, or Tableau is a plus. Location This position is based in Bogotá, Colombia.
At OneTouch Direct, we pride ourselves on being more than just a call center; we are a passionate team dedicated to providing outstanding customer service. Established in 1998, we have grown into a premier provider of contact center solutions for Fortune 500 companies, focused on elevating customer experiences.Become a Part of Our Team as a Bilingual Customer Service Representative!We are on the lookout for enthusiastic and customer-focused individuals fluent in both English and Spanish to assist our diverse clientele. As a Bilingual Customer Service Representative, you will represent our company, guiding customers through their inquiries, resolving issues, and ensuring their satisfaction with our services.Main Responsibilities: Manage incoming customer service inquiries in both English and Spanish. Provide assistance with product details, account inquiries, and customer concerns. Employ excellent communication skills to convey solutions clearly and effectively. Keep precise records of customer interactions and transactions. Offer feedback and insights to enhance overall service delivery. Qualifications: High school diploma or equivalent is required. Proficiency in both English and Spanish (verbal and written) is essential, with a minimum English level of B2. 1-2 years of customer service or call center experience is preferred. Exceptional verbal and written communication skills. Capability to manage challenging situations and resolve conflicts in a professional manner. Competent in computer use and navigating various systems. Ability to maintain confidentiality and professionalism. A collaborative team player with a positive attitude and a strong commitment to customer satisfaction. Benefits:Salary: 2,850,000 COP plus uncapped commission, with bi-weekly payments through Bancolombia or Davivienda, based on payroll cut-offs.Contract Type: Open-Ended.Job security.Career development opportunities.Membership to Spotify or Netflix.Continuance bonus.
Binance is hiring a Bilingual Customer Service Representative (German & English) in Bogota, Colombia. This position supports a global user community for a major cryptocurrency exchange, helping users navigate a platform trusted by millions worldwide. Key responsibilities Handle customer questions and concerns using ticketing systems and live chat tools Resolve complaints, ensuring users receive clear and accurate information Oversee identification approval steps as part of user onboarding and compliance Gather and share customer feedback to support service quality Represent user interests while following platform standards and policies Requirements Fluency in both German and English Strong communication skills and the ability to empathize with customers Experience with ticketing platforms and live chat support Detail-oriented approach and a focus on finding solutions Location This role is based in Bogota, Colombia.
Join Our Team at ValatamAt Valatam, we are a vibrant team dedicated to bridging bilingual professionals from Latin America with clients worldwide. We take pride in our workforce and are honored to be recognized as a Great Place to Work for the 2025-2026 period, reinforcing our belief that exceptional work is driven by exceptional people.Your Role as a Bilingual Virtual AssistantThis fully remote position is perfect for detail-oriented bilingual professionals who excel in providing support to our esteemed clients across Latin America.Key ResponsibilitiesDocument workflows and maintain precise records.Organize and upload files to Google Drive.Execute data entry and generate internal reports.Oversee email communications with clients and vendors.Assist with research and document management.Undertake additional related tasks as required.Key RequirementsFluency in English (C1/C2) and Spanish.1 to 5 years of experience in administrative or virtual assistant roles.Proficient in Google Workspace and Microsoft Office.Outstanding communication and problem-solving abilities.A quiet home office setup with a reliable internet connection (≥ 10 Mbps down / 2 Mbps up) and a backup connection.Bachelor’s or Associate’s degree is preferred.Our Core ValuesWe embody values of ACTION (accomplishing tasks), CARE (supporting others and doing things right), OUTSTANDING (maintaining the highest standards), DEPENDABLE (honoring commitments), and ENERGY (infusing positivity daily). If these values resonate with you, you will thrive at Valatam.What We OfferCompetitive hourly rate equivalent to USD $696 – $1,044/month, based on experience.Annual salary increments.Opportunity for discretionary client bonuses (80% of clients provide year-end bonuses).Paid time off for 7 U.S. federal holidays and 4 additional PTO days.Monthly medical insurance stipend (post-induction).Bonuses for birthdays and anniversaries, plus a wellness allowance for gym memberships.Access to unlimited online fitness classes and company events, including holiday celebrations.Important NoteDuring the initial four months of employment, it is essential for candidates to be available to work from the specified locations without any travel commitments. This is critical for a smooth onboarding experience, allowing new hires to concentrate fully on their roles. If you have any planned trips in the next four months, we kindly ask you to apply after your return. Thank you for your understanding, and we look forward to your application!
Become a key member of the thriving team at OneTouch Direct as a Bilingual Call Center Sales Agent. We are committed to providing top-notch customer service and are on the lookout for talented individuals who can fluently converse in both English and Spanish. In this pivotal role, you will contribute significantly to our sales objectives while assisting clients in discovering personalized solutions that cater to their specific needs.Your primary responsibilities will encompass:Interacting with customers over the phone to deliver detailed information regarding our diverse array of products and services.Leveraging your bilingual proficiency to effectively engage with a wide-ranging clientele, ensuring exceptional support for all.Assessing customer requirements and suggesting appropriate products through consultative selling methodologies.Working collaboratively with your team to meet individual and collective sales targets, creating a positive and encouraging sales atmosphere.Promptly and professionally addressing customer inquiries and concerns, guaranteeing satisfaction throughout every interaction.
Join NielsenIQ as a Sales Intern, where you'll gain hands-on experience in a fast-paced sales environment. This role is perfect for individuals eager to learn about market analysis, client relations, and sales strategies while contributing to our dynamic team.
As an Associate Research Manager at Control Risks, you will play a pivotal role in maintaining the quality of our VANTAGE projects. You will lead a dedicated team to ensure the delivery of insightful, analytical, and meticulously crafted reports that help our clients safeguard their integrity and reputation. Your responsibilities will span the entire project lifecycle, from initial scoping through to post-delivery evaluation, ensuring a seamless experience for our clients. You will assist the Associate Director in training and managing both internal and external resources to deliver VANTAGE projects efficiently and effectively. Additionally, you will contribute to the strategic growth of the team while ensuring optimal project margins. Key Responsibilities: Team LeadershipOversee a diverse team of researchers, senior researchers, and team leaders.Set clear objectives and responsibilities for each team member aligned with departmental goals.Conduct regular performance appraisals.Promote the well-being and ongoing professional development of staff.Assist the Associate Director in recruiting new talent.Third-Party Due Diligence Project Management Ensure VANTAGE projects are properly scoped, assigned, tracked, and delivered on schedule and within budget.Engage directly with clients to clarify project scopes, address inquiries, and propose additional research avenues.Review and approve the content and editorial quality of VANTAGE deliverables, ensuring they meet client specifications.Communicate with vendors and subcontractors, providing constructive feedback to ensure compliance with our global delivery standards.Collaborate with colleagues across Control Risks to resolve client queries effectively. Regional Research InitiativesRegularly connect with other managers and the Quality Assurance team to provide feedback and support on VANTAGE projects.Engage in discussions with Client Services and Product teams to offer insights for service and product enhancements. Qualifications:EssentialBachelor’s degree or equivalent experience.Fluency in both written and spoken English and Spanish is required.Proven experience in writing, researching, and editing due diligence reports, showcasing excellence in research and writing in English.Experience in mentoring and supervising team members.Demonstrated project management experience, particularly with geographically dispersed teams.In-depth knowledge of research methodologies, databases, networks, online registries, and OSINT research tools.Adept at influencing peers and stakeholders.
Join our dynamic team as a Bilingual TikTok Creator and Community Manager! We are seeking a passionate individual who excels at creating engaging content and mentoring fellow creators to achieve similar success. In this pivotal position, you will help expand our creator community, boost product sales through TikTok Shop, and foster growth through effective coaching, active engagement, and performance analysis.This role is not just behind the scenes; we are looking for someone who has “walked the walk”, understands what drives success, and is eager to empower others.About the Company: Our client is renowned for their innovative Skin Cell Renewal & Rejuvenation Toning Pads and other highly effective skincare formulas. Although they are relatively new in the skincare industry, their commitment to quality has propelled them to become a leading seller in their category across major online platforms.The team is small, diverse, and fueled by ambitious goals. They value attention to detail, operate with a data-driven approach, and prioritize swift execution to achieve results. You will be part of a seasoned group with over a billion dollars in online sales and extensive connections in the e-commerce landscape—providing you with the necessary tools and support to thrive and develop.Key Responsibilities: Develop captivating short-form video content for TikTok and Instagram Reels, focusing on driving sales and conversions. Manage and cultivate the creator community through Discord and Slack. Facilitate weekly coaching sessions, Q&A sessions, and daily check-ins with creators. Provide guidance on TikTok/IG content best practices, current trends, and platform strategies—offering constructive feedback is vital. Design and enhance creator onboarding and training processes utilizing Notion and Discord. Coordinate incentive programs, contests, and giveaways to boost participation and output. Analyze creator performance and assist in managing retainer agreements and bonus structures. Utilize the TikTok Shop Affiliate platform to recruit and oversee new creators through outreach and direct messaging. Share updates, successes, and motivational content on the brand’s creator-facing social channels. Focus on engaging Spanish-speaking creators to drive regional growth. Identify, onboard, and support creators across TikTok, Instagram, and YouTube. Qualifications: Fluency in Spanish is a must. Ability to work during U.S. hours (flexibility available, but must align with U.S. time zones). Experience in content creation and community management is preferred. Strong communication and mentoring skills. Proficiency with tools such as Notion and Discord. Passion for TikTok and familiarity with social media trends.
AECOM is seeking a Senior BIM Modeler with a focus on Security & Controls for data centers in Bogota. This position centers on applying Building Information Modeling (BIM) skills to develop security solutions that meet the unique needs of data center projects. Role overview This role involves working with multidisciplinary teams to design and refine security and control systems within data center environments. The Senior BIM Modeler ensures that both design quality and functional requirements are addressed throughout the project lifecycle. What you will do Use BIM tools to model and document security and control systems for data centers Collaborate with engineers, architects, and other specialists to coordinate design efforts Support the delivery of effective and reliable security solutions tailored to each project Requirements Expertise in Building Information Modeling (BIM) Experience designing security and control systems, preferably for data centers Strong teamwork and communication skills
Role overview The Senior BIM Modeler - Security & Controls for Data Centers at AECOM will focus on Building Information Modeling (BIM) to support the design and delivery of security systems in large-scale infrastructure projects. Based in Bogota, this role plays a key part in shaping technical solutions for critical facilities. Key responsibilities Collaborate with project teams to create and refine BIM models for security and controls within data center projects. Use advanced modeling methods to assist with project delivery and coordination efforts. Verify that all designs align with current industry standards and meet compliance requirements. Offer technical expertise to influence security solutions for essential infrastructure. Location This position is based in Bogota.
Sezzle Inc. offers an internship in Payroll, Compensation & Benefits based in Bogota, Colombia. This position provides hands-on exposure to the core processes that support employee pay, compensation planning, and benefits administration. Role overview Interns join the team to observe and participate in payroll processing, learn the steps involved in building compensation structures, and assist with the daily management of employee benefits. The experience is designed to introduce the fundamentals of these HR functions within a business environment. What you will learn Payroll procedures and compliance fundamentals How compensation frameworks are structured and benchmarked Routine tasks involved in benefits administration Who this internship suits This role is a good fit for individuals interested in gaining a foundational understanding of payroll, compensation, and benefits operations in a real-world setting.
About AmigoAmigo collaborates with healthcare organizations to implement advanced AI infrastructure that enhances patient and provider experiences. Our agents facilitate clinical workflows and patient engagement throughout the entire healthcare journey, including pre-visit intake, care navigation, post-visit care plans, and patient monitoring.Having recently completed our Series A funding with esteemed investors such as Madrona, General Catalyst, and Optum Ventures, our initiatives have been validated by leading academic medical institutions. Our agents have facilitated over 3 million patient encounters and are poised to expand significantly this year.About This RoleAs one of the pioneering global sales team members, you will spearhead Amigo's market entry efforts. You will be responsible for generating a robust pipeline by identifying and qualifying healthcare organizations that can leverage our AI infrastructure.Working directly with our Head of International Sales and the founding team, you will play a crucial role in establishing our healthcare sales strategy and partnership initiatives.This role is ideal for individuals eager to advance their careers in healthcare technology sales while joining a rapidly growing team. Top performers will have a clear pathway to transition into an Account Executive role as we scale. The position will begin as a 3-6 month contract with the potential for full-time employment.
