About the job
Peak Made is hiring a Full-Time Leasing Consultant for its Boone, North Carolina community. This role centers on driving occupancy and revenue by serving as the first point of contact for prospective residents. The position requires strong communication skills and a focus on delivering a positive experience in a collaborative setting.
What Sets Top Leasing Consultants Apart
- Build trust quickly through clear communication and consistent follow-up.
- Turn property tours into signed leases by creating memorable interactions.
- Take ownership of every lead and follow-up step.
- Handle core tasks with speed, accuracy, and thorough preparation.
- Continuously refine and adapt sales techniques.
Key Responsibilities
Sales & Leasing
- Convert leads to leases through phone, online, and in-person conversations.
- Conduct tours that identify prospects’ needs, create urgency, and secure commitments.
- Engage and nurture leads to maximize lease conversions.
- Stay current on pricing, availability, and competitor offerings.
- Meet or exceed leasing and occupancy targets.
- Implement strategies to increase traffic, generate qualified leads, and optimize revenue.
- Respond promptly to inquiries with a focus on sales results.
Enhancing the Resident Experience
- Deliver excellent customer service as a representative of Peak Made and the community.
- Build rapport quickly and tailor experiences for each prospect.
- Promote resident satisfaction to encourage renewals and referrals.
Community Operations Support
- Complete lease paperwork accurately and collect deposits.
- Maintain up-to-date and accurate CRM and prospect records.
- Support office presentation and ensure model units are ready for tours.
- Assist with the annual turnover process.
- Develop strong knowledge of the property and local competitors.
- Conduct market surveys as needed.
- Handle a variety of administrative tasks.
- Help with move-in and move-out processes, including collecting deposits and fees.
Qualifications
- Minimum 1 year of sales or leasing experience.
- Track record of meeting sales, leasing, or conversion goals.
- Experience with CRM systems such as Yardi, Entrata, RealPage, or similar platforms.
- Strong follow-up skills with history of multi-touch outreach (calls, emails, texts).
- Demonstrated ability to achieve high prospect satisfaction through timely follow-up and personalized tours.
- Willingness to work weekends and peak leasing hours.
