Vice President, Account Executive - Client Service

Overview: At Guidepoint, our Client Service teams are dedicated to enhancing our connections with both new and existing clients. We facilitate all of Guidepoint's service offerings, fostering relationships and articulating how our services empower clients to remain informed and make improved business decisions. Our teams are driven to deliver tailored soluti…

Later stands at the forefront of influencer marketing, empowering brands to craft memorable campaigns with assurance. By leveraging genuine creator relationships, reliable insights, and expert advice, Later eliminates uncertainty from one of marketing's most prominent investments.Our native AI-driven platform, enriched by over a decade of proprietary data—including billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—enables teams to anticipate successful strategies before launching.With a blend of trusted insights and expert guidance, Later empowers brands to select the ideal creators, execute comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by leading enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later seamlessly merges creativity with performance, ensuring campaigns not only look impressive but also yield tangible results. Discover more at later.com.About This Position:As a Senior Account Manager, you will be responsible for the retention, expansion, and long-term success of a portfolio of key customers. This revenue-critical role focuses on driving net revenue retention through renewals, upsells, and cross-sell opportunities, while ensuring customers consistently realize significant value from Later’s offerings.In this role, you will serve as a trusted advisor to senior stakeholders, effectively balancing strategic planning with hands-on execution. Success in this position demands strong commercial acumen, excellent executive communication skills, and the ability to proactively uncover growth opportunities within multifaceted customer organizations.This position reports to the VP of Client Success and collaborates closely with Sales, Services, Product, and Finance to ensure customer growth with Later over time.Your Responsibilities:Strategic DevelopmentDevelop and maintain Mutual Success Plans for all assigned clients, aligning their business goals with measurable outcomes achieved through Later.Identify and actively pursue expansion opportunities across products and services within your book of business.Establish and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.Provide strategic, commercial insights to enhance client relationships and drive value.

tgs is looking for an Account Executive to join the team in Boston, Massachusetts. This position centers on managing client relationships and contributing to the company's ongoing growth. The right person will recognize client needs, recommend effective solutions, and help maintain high service standards. Key responsibilities Develop and sustain strong connections with clients Assess client requirements and suggest tailored solutions Monitor service delivery to ensure clients remain satisfied Location This role is based in Boston, Massachusetts, United States.

At Real Chemistry, we are dedicated to making the world a healthier place. Our mission to transform healthcare is driven by our deep scientific expertise, innovative creativity, and AI-powered insights, creating an environment where innovation flourishes and our team is committed to making a meaningful impact. As a global agency, we offer a comprehensive range of services in healthcare communications and marketing to our clients, including leading pharmaceutical and biotech companies.Our culture, #LifeatRealChem, centers on our people. We believe in collaboration and are dedicated to excellence for both our clients and colleagues. Whether you're an experienced professional or just embarking on your career, if you share our passion for healthcare and connection, we encourage you to explore our opportunities.Discover your purpose. Embrace innovation. Experience #LifeatRealChem.Real Chemistry is seeking a Client Accounting Analyst to join our expanding team!This role involves managing the billing process, conducting financial analysis, and reporting for assigned accounts. The Client Accounting Analyst will collaborate closely with the Finance Department and other team members. This is an excellent opportunity to be part of a dynamic, rapidly growing global agency valued at over $550M!This position is classified as non-exempt according to the Fair Labor Standards Act (FLSA).

We are seeking a dedicated and detail-oriented Customer Account Representative to join our dynamic team at Alpha Insight Inc. As a crucial member of our customer service department, you will be responsible for managing client accounts, addressing inquiries, and providing exceptional support to enhance customer satisfaction.Your role will involve fostering strong relationships with clients, assisting them with their account needs, and ensuring their experience with our services is seamless and positive. If you are passionate about delivering high-quality customer service and thrive in a fast-paced environment, we would love to hear from you!

As a Customer Account Representative at Alpha Insight Inc., you will play a pivotal role in ensuring customer satisfaction and fostering strong relationships. You will be responsible for managing client accounts, responding to inquiries, and providing tailored solutions to meet their needs. Your exceptional communication skills and ability to understand customer requirements will be crucial in enhancing the overall client experience.

At Walker Sands, we are dedicated to fostering a diverse and inclusive work environment. We encourage individuals from various backgrounds—including people of color, LGBTQ+ individuals, veterans, parents, and those with disabilities—to apply. As an equal opportunity employer, we welcome all voices.Please include your preferred pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs).If you require accommodations throughout the application or interview processes, please do not hesitate to let us know.Walker Sands is seeking a dynamic and detail-oriented Account Manager to join our expanding team. We prioritize continuous learning and aim to create innovative marketing strategies tailored for our clients. Our clientele includes a range of prestigious Fortune 500 companies, rapidly growing technology firms, professional services organizations, and business associations.As an Account Manager, you will act as the primary connection between our clients and our internal agency teams. The ideal candidate will possess excellent interpersonal skills and a strong ability to communicate both in writing and verbally. You should excel in prioritizing and organizing tasks in a fast-paced, collaborative environment, effectively translating client needs into actionable service team goals.Your responsibilities will include leading projects at an operational level while working under the supervision of Account Directors or Account VPs. You will manage program workflows, monitor key performance indicators (KPIs), oversee budgets and profitability, and ensure the smooth execution of program scopes and contracts.The successful Account Manager will demonstrate essential account management skills, supporting a variety of accounts across Walker Sands' service offerings. This role provides an excellent opportunity to learn from industry experts and to develop an understanding of B2B marketing best practices. We are looking for an Account Manager eager to advance their career toward strategic account leadership and gain deeper insights into agency operations.

Hi Marley creates AI-powered communication tools designed for the Property & Casualty insurance sector. The platform connects carriers and clients during the claims process, aiming to deliver speed, clarity, and empathy when it matters most. Role overview The Client Executive will help grow Hi Marley's presence by introducing the platform to new enterprise clients. This hybrid role is based in Boston, MA, and requires working onsite two days per week. What you will do Identify and engage enterprise prospects to generate new business Develop and maintain relationships with potential clients throughout the sales cycle Explain the value of Hi Marley's platform and guide organizations through their decision-making process Work closely with a collaborative team to reach sales targets Who thrives here Sales professionals interested in enterprise sales and Insurtech Individuals looking to build their skills in a team-oriented environment People motivated to make a difference in a company that values both operational excellence and a personal approach Work arrangement This position is hybrid, based in Boston, MA, with two days per week required in the office.

Role overview The Enterprise Account Development Representative at Lookout Inc. plays a key part in the sales team based in Boston, MA. This position centers on building and maintaining relationships with enterprise customers, with a focus on supporting the company's growth. The role combines finding new business opportunities with expanding and nurturing existing accounts. What you will do Engage with enterprise clients to understand their needs and present suitable solutions. Identify and pursue new business opportunities within targeted accounts. Maintain and strengthen ongoing relationships to help ensure client satisfaction. Collaborate with other sales team members to provide consistent service and support.

Join our dynamic team as a Sales & Business Development Representative! This exciting opportunity is with one of our esteemed clients, where you will have a direct impact on driving revenue growth and fostering client relationships within the vibrant tech landscape of Boston.About the RoleWe are looking for passionate and self-motivated individuals to become part of our Sales and Business Development team. In this pivotal role, you will enhance client engagement, manage a diverse sales pipeline, and facilitate the adoption of cutting-edge technology solutions across various industries.Key Responsibilities:Identify and engage new business opportunities through proactive outreach and follow-up on inbound leads.Develop and maintain a robust sales pipeline across multiple sectors and product categories.Conduct comprehensive client discovery sessions to tailor solutions that meet their unique needs.Collaborate closely with internal teams including marketing, product, and customer success to ensure seamless onboarding and long-term satisfaction.Utilize CRM tools to track activities and maintain precise sales forecasts.Contribute to regional growth initiatives and support local business development efforts.

Join our dynamic team at Waterworks as a Client Support Supervisor, where you will play a crucial role in enhancing customer satisfaction and leading our support team to new heights. In this pivotal position, you will oversee daily operations, ensuring that our clients receive top-notch assistance while fostering a positive work environment.Your responsibilities will include developing and implementing effective support strategies, managing team performance, and resolving escalated customer inquiries with professionalism and efficiency. We seek a proactive leader who is passionate about customer service and possesses excellent communication skills.

At MERGE, we are Built Different. As a marketing and technology agency, we thrive at the intersection of health and wellness, where human impact is paramount. By integrating compelling storytelling with cutting-edge technology, we transcend traditional engagement methodologies to embrace Whole Human Marketing. This innovative approach acknowledges the complexity of human nature and employs AI to ensure that every brand interaction feels intuitive, contextual, and pertinent.Our dedication to a human-first mindset unites us and drives our mission: to connect individuals and brands in a way that fosters healthier and happier lives.Elevate Your Career with UsAt MERGE, we are committed to providing an exceptional work environment where talented and ambitious individuals can flourish. We cultivate an atmosphere that inspires higher thinking and deeper emotional connections, allowing our team members to engage their intellect and passion to accomplish the best work of their careers.As Our VP, Client Experience Operations, You Will...Develop and implement the strategy for MERGE’s Client Experience infrastructure while driving effective execution. This leadership role is responsible for defining the long-term vision, design, and performance of operational systems that facilitate MERGE’s scalability without sacrificing client impact or operational integrity. You will ensure that these systems are effectively constructed, adopted, and consistently enhanced.Reporting directly to the Chief Client Experience Officer, you will wield significant cross-functional influence, aligning teams and workflows around a cohesive, high-performing client lifecycle while translating strategic objectives into clear, actionable operational practices.Your Responsibilities Include:Enterprise Client Experience Strategy & GovernanceOutcome-Driven Systems: Spearhead the ongoing evolution of the MERGE Client Experience Operating System, ensuring it remains a competitive edge that enhances client retention and drives enterprise value.Lifecycle Architecture: Implement global standards for the client lifecycle, ensuring uniformity across all business units while designing a model that promotes agility based on client tier and service intensity.Operational Excellence: Lead organizational transformations by promoting enterprise-wide adoption of essential client experience rituals, governance standards, and operational rhythms.Strategic Health & Predictive AnalyticsPortfolio Health Ownership: Direct governance of the MERGE Client Experience portfolio, ensuring optimal client engagement and satisfaction.

Join Our TeamAt George P. Johnson Experience Marketing (GPJ), we are on the lookout for a dynamic Senior Account Manager to spearhead initiatives for a prestigious technology client.This hybrid position requires your presence at our Boston or New York City office at least two days each week.Your ImpactIn this role, you will provide strategic oversight and leadership across a multifaceted portfolio, ensuring the success and profitability of key initiatives, including activations and global client centers. Your expertise will be vital in identifying and nurturing growth prospects while maintaining a steadfast focus on enhancing client satisfaction and achieving business objectives.A pivotal part of your responsibilities will be developing and sustaining strong relationships with senior-level clients, proactively building trust and fostering engagement. You will serve as a strategic advisor, offering insights that align client needs with our extensive agency capabilities.You will take ownership of defining and steering the direction and objectives of your projects, developing deep expertise in the client’s business, brand, and solutions. Your ability to translate these strategic needs into a comprehensive array of GPJ services is essential for driving growth and ensuring continued success.Leading cross-functional teams at GPJ, you will provide clear direction, align objectives, and drive collaborative efforts. Your leadership will be crucial in addressing complex challenges and ensuring timely delivery of projects to the highest standards. Additionally, you will handle revenue forecasting, margin tracking, and maintain accuracy across all financial tools.Another key aspect of your role will be driving account growth. You will consistently seek out new business opportunities, assess requirements, assemble the right agency teams, and lead efforts to secure new contracts for GPJ.

About Catalant:Catalant is at the forefront of the Consulting 2.0 revolution, providing premier companies with immediate access to a network of rigorously vetted independent consultants and former operators. Together, we tackle our clients' most critical challenges through adaptable and purpose-driven consulting engagements. Over the past decade, we've experienced rapid growth, with a client roster that includes over 30% of the Fortune 500, leading private equity firms, and various organizations eager for independent insights and expertise to drive their business success.We have transformed consulting for today's landscape, leveraging digital capabilities and the expertise of over 100,000 seasoned professionals from top consultancies and global organizations. Our consultants deliver a competitive advantage by providing actionable insights and hands-on support from leaders who have successfully navigated similar challenges. Our business model is streamlined, agile, and focused on delivering exceptional value in a way that changes how executives perceive consulting.Backed by top-tier venture investors, we are assembling a team poised to elevate Catalant and redefine the future of consulting.In your role as a Senior Client Partner, you will play a crucial role in driving growth within a select portfolio of Enterprise accounts in your industry vertical (e.g., Consumer, Industrials, Healthcare). You will expand the reach of Catalant’s experts across various departments, overseeing the full sales cycle from lead generation to deal closure and project extensions. Leveraging your deep knowledge of Catalant’s offerings and your industry expertise, you will act as a trusted advisor, identifying and promoting customized solutions to address your clients' most urgent business needs.As an individual contributor, your influence will be vital in ensuring smooth project delivery and nurturing long-lasting client relationships, ultimately contributing to the sustained success and growth of both your accounts and Catalant.

At Beacon Biosignals, we are dedicated to transforming precision medicine for brain health. As a pioneer in the at-home EEG space, we are at the forefront of clinical development for innovative therapeutic solutions addressing neurological, psychiatric, and sleep disorders. Our FDA-cleared Waveband EEG headband, combined with advanced AI algorithms, facilitates the discovery and utilization of quantitative biomarkers. Our Clinico-EEG database encompasses EEG data from nearly 100,000 patients, and our cloud-native analytics platform enables extensive retrospective and predictive studies using real-world data. Join us in redefining patient care for conditions affecting brain physiology.We are searching for an Enterprise Client Principal to lead a significant, multi-year partnership with a major biopharmaceutical company. This partnership is pivotal to Beacon’s strategic growth and long-term vision. The successful candidate will manage the overall health and execution of this major account, from the post-contract launch phase through to delivering both immediate and sustainable value.This role transcends traditional business development and account management. It requires deep integration within the client organization, engaging with leadership and operational teams alike. The Enterprise Client Principal will ensure seamless cross-functional coordination, drive executive-level engagement, and implement long-term planning and exceptional execution across various parallel workstreams. This position is crucial for achieving the scientific, clinical, and commercial objectives of Beacon’s most strategic accounts.

About the RoleAs the Director of Client Implementation at Posh AI, you will spearhead our implementation initiatives, guiding a talented team of AI Implementation Managers to ensure seamless onboarding and successful client launches. This multifaceted role requires exceptional leadership, operational excellence, and a robust understanding of our technical products.You will collaborate with various departments, including Product, Engineering, Client Success, Sales, and Support, to enhance the client onboarding experience. Your responsibilities will include shaping implementation strategies, ensuring high-quality execution, and fostering team growth, all while maintaining strong client relationships and scalable processes as we expand. This position is hybrid, based in our Boston office.

About Catalant:Catalant is at the forefront of the Consulting 2.0 revolution, providing the world's premier organizations with on-demand access to a vast network of rigorously vetted independent consultants and former operators. Our innovative approach delivers strategic solutions tailored to address our clients' critical challenges through flexible and bespoke consulting engagements. Over the past decade, we have witnessed remarkable growth, with our clientele comprising over 30% of the Fortune 500, leading private equity firms, and a diverse array of organizations seeking external insights and professional expertise to propel their growth and success.We have redefined consulting for the modern era: it's digitally driven and harnesses the insights and capabilities of more than 100,000 seasoned professionals from top consultancies and global enterprises. Our consultants provide clients with a competitive advantage through actionable insights and practical support from leaders who have effectively addressed similar challenges in the past. Our business model is streamlined, agile, and designed to deliver unparalleled value, fundamentally changing how executives perceive consulting.Supported by premier venture investors, we are assembling a team that will elevate Catalant and the future of consulting to unprecedented heights.Role Overview:In the role of Client Partner, you will play a crucial role in the expansion of our Private Equity portfolio. You will work diligently to enhance Catalant's consulting engagements across private equity firms and their portfolio companies, overseeing the complete sales process from lead generation to deal closure and project renewal. With your in-depth knowledge of Catalant’s services and your expertise in the Private Equity sector, you will act as a trusted advisor to clients, identifying and advocating for tailored solutions that address their most urgent business challenges. As an individual contributor, your efforts will be vital in nurturing long-term client relationships and ensuring seamless interactions with Catalant, ultimately contributing to the sustained growth and success of both your accounts and the company.

Join Our Team as a Junior Accountant!Location: Boston (Hybrid)As a Junior Accountant at Showpad, you will play a vital role in our innovative finance team. Your responsibilities will include managing core accounting functions such as cash reconciliations, fixed asset oversight, journal entries, and month-end closing processes. You will collaborate closely with the Accountant and Accounting Manager to ensure accurate monthly closings, review expense reports, and assist with accounts payable tasks. We are seeking a proactive individual who takes pride in their work and excels in a fast-paced, collaborative environment.Key Responsibilities:Lead cash reconciliations for multiple companies and banks.Record prepaid expenses and ensure accuracy within the accounting system.Manage fixed assets, including depreciation and amortization entries.Assist in monthly closings by preparing journal entries and posting accruals.Meet the 7-day close deadline through timely reconciliations and journal entries.Review and analyze monthly expense reports.Post payroll accruals and actual figures for each month.Conduct month-end balance sheet reconciliations.Serve as a backup for accounts payable functions.Assist with the purchase order and expense report processes.

GMO seeks a Software Engineer focused on Client Systems for its Boston, MA office. This position involves developing and refining software that underpins client services. Teamwork with colleagues from various backgrounds is part of the daily routine. Key responsibilities Design, build, and implement software solutions for systems used by clients Collaborate with teams across disciplines to deliver new features and system improvements Troubleshoot technical issues to maintain system efficiency and reliability Share ideas and technical expertise to enhance user experience and overall system performance Location This role is based in Boston, MA.

Stage seeks a Senior Analyst, Client Operations in Boston, MA. The role centers on raising client satisfaction and streamlining how services are delivered. What you will do Work with teams throughout the company to ensure services run smoothly Support new methods and improvements that help the business grow Focus on making operational processes more efficient Collaboration This position involves regular interaction with colleagues across departments. The Senior Analyst helps coordinate efforts and shares insights to improve client outcomes.