Enterprise Client Manager

About Hike MedicalHike Medical is revolutionizing musculoskeletal care, beginning with foot health. Our innovative AI-vision platform transforms a simple 30-second web-based foot scan — without the need for sensors — into precision-engineered, 3D-printed insoles designed to prevent pain before it arises. We are proud to support on-their-feet workforces at Fo…

At Beacon Biosignals, we are dedicated to transforming precision medicine for brain health. As a pioneer in the at-home EEG space, we are at the forefront of clinical development for innovative therapeutic solutions addressing neurological, psychiatric, and sleep disorders. Our FDA-cleared Waveband EEG headband, combined with advanced AI algorithms, facilitates the discovery and utilization of quantitative biomarkers. Our Clinico-EEG database encompasses EEG data from nearly 100,000 patients, and our cloud-native analytics platform enables extensive retrospective and predictive studies using real-world data. Join us in redefining patient care for conditions affecting brain physiology.We are searching for an Enterprise Client Principal to lead a significant, multi-year partnership with a major biopharmaceutical company. This partnership is pivotal to Beacon’s strategic growth and long-term vision. The successful candidate will manage the overall health and execution of this major account, from the post-contract launch phase through to delivering both immediate and sustainable value.This role transcends traditional business development and account management. It requires deep integration within the client organization, engaging with leadership and operational teams alike. The Enterprise Client Principal will ensure seamless cross-functional coordination, drive executive-level engagement, and implement long-term planning and exceptional execution across various parallel workstreams. This position is crucial for achieving the scientific, clinical, and commercial objectives of Beacon’s most strategic accounts.

Aera Technology is a trailblazer in the rapidly evolving field of Decision Intelligence Platforms, proudly recognized as a leader in the Gartner® Magic Quadrant™ for 2026. Our innovative Aera Decision Cloud™ harnesses AI and machine learning to revolutionize decision-making processes, empowering some of the world’s most renowned brands to make smarter, quicker decisions.In today's data-driven economy, the demand for decision intelligence is at an all-time high. Organizations are inundated with data, yet the complexity and speed at which information flows often hinder their ability to make timely decisions. This is where decision intelligence comes into play, marking a pivotal transition from human-led decision-making supported by machines to a future where machines are guided by human intuition. As we advance into a new era characterized by agentic AI, this evolution becomes essential for companies aiming to respond swiftly, adapt confidently, and unlock previously unattainable value.Aera Technology stands at the forefront of this agentic revolution, driving innovation and excellence in decision automation.

Cognism is looking for an Enterprise Account Manager based in Boston. This position centers on building and maintaining strong connections with enterprise clients. As part of the sales team, the Enterprise Account Manager helps shape how businesses engage with their customers. Key responsibilities Manage and expand relationships with enterprise-level accounts Find new business opportunities within existing client portfolios Work to understand each customer’s unique needs and objectives Present solutions that align with client goals About Cognism Cognism develops tools and strategies for businesses to connect with customers more effectively. The team emphasizes collaboration and a results-driven approach.

About FullscriptAs a pioneering health technology firm, Fullscript is dedicated to enhancing the wellness of individuals everywhere. Founded in 2011, our vision was simple: to provide practitioners with seamless access to trusted products, enabling them to deliver superior care.Today, our innovative platform serves over 125,000 practitioners, equipping them with valuable clinical insights, lab interpretations, patient analytics, educational resources, and a diverse range of high-quality supplements. More than 10 million patients depend on Fullscript to remain engaged with their care plans and effectively follow their treatment protocols.We develop tools that not only enhance the efficiency of care but also bring a human touch to healthcare delivery. By integrating all essential resources into a single platform, we empower practitioners to concentrate on what truly matters: helping people get better.Join Us!We invite you to share your ideas, determination, and compassion for others. Become a part of our team and play a pivotal role in shaping the future of healthcare.As the Staff Product Manager – Enterprise, you will be instrumental in defining the vision and roadmap for ensuring Fullscript is embraced and cherished by our largest partners. You will be responsible for guiding institutional practitioners in interpreting lab results, customizing treatments, engaging patients, and prescribing supplements through integrated insights that enhance health outcomes. This role is tailored for a Product Manager who excels in navigating complexity, transforming data into actionable insights, and crafting products that revolutionize the caregiving experience.

At Hi Marley, we are dedicated to revolutionizing communication within the property and casualty insurance sector during critical moments in people's lives. Our mission is to enhance the way the industry interacts with clients, ensuring that these interactions are faster, more efficient, and empathetic. By developing AI-driven software, we keep all parties involved in the claims process informed and connected. If you share our belief that insurance can merge operational excellence and automation with a human touch, we would love to connect with you.As we expand our footprint, we are on the lookout for a Senior Product Manager (Enterprise). In this role, you will be responsible for defining the product strategy and execution for Hi Marley’s most significant enterprise clients. You will lead product requirement discovery, identify the genuine challenges faced by carriers, and translate those insights into scalable solutions that benefit our entire customer base. Your contributions will profoundly impact how millions of policyholders communicate concerning their insurance.We focus on the comprehensive product experience rather than on a customer-by-customer basis. You will collaborate closely with enterprise clients and navigate multiple product streams to translate their requirements into clear product directions. This ensures that the solutions we develop for our largest clients positively influence all users across the platform. You will also engage with internal and external stakeholders to align on the roadmap and strategic decisions, while maintaining close collaboration with customer-facing teams to ensure alignment with customer needs.

Join Axon and be a Force for Good.At Axon, we’re dedicated to the mission of protecting life. We tackle society's most pressing safety and justice challenges with our innovative ecosystem of devices and cloud-based software solutions. Just like our products, we believe in the power of collaboration. We foster a culture of openness and empathy, valuing diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, challenging, and purposeful. Here, you will take initiative and create meaningful change. Continuously evolve your skills while contributing to a mission that genuinely matters at a company that values your input.Your ImpactYou will transform how Axon engages with the market, crafting unforgettable, high-impact experiences that enhance growth across enterprise sectors. You’ll spearhead our entry into new domains such as retail and healthcare, effectively communicating our technology to diverse audiences—from healthcare systems to major retail chains. Your role will involve creating experiences that not only highlight our products but also demonstrate their significance in environments where safety, trust, and outcomes are paramount.From executive roundtables to innovative industry activations, you will establish a field marketing framework that opens doors, accelerates sales, and positions Axon as a leader beyond just public safety.Success in the field equates to victory in the market—this role is pivotal.What You’ll DoLocation: In-Person 4 days per week — Boston, MA; Scottsdale, AZ; or Seattle, WAReports to: Head of Enterprise MarketingSteer Axon’s enterprise field marketing strategy, with direct responsibility for pipeline creation and revenue impact.Design and implement a series of high-impact events and experiences, including proprietary events, executive gatherings, industry conferences, and customer activations.Lead our expansion into retail and healthcare sectors, crafting targeted initiatives that appeal to new buyers and use cases.Collaborate closely with the Enterprise Sales team to align on target accounts, priority markets, and strategies to accelerate deals.Develop account-based and executive-level experiences that foster substantial engagement with key decision-makers.Create innovative and distinctive activations that stand out in the traditional B2G/B2B landscape, reflecting Axon's ambitious vision.Establish scalable frameworks and playbooks for effective field marketing execution across various regions.Identify key opportunities for growth and engagement.

Axon Enterprise, Inc. seeks a Manager for its Enterprise Sales Development Team based in Boston, Massachusetts. This position leads a group dedicated to driving sales and strengthening relationships with enterprise clients. Role overview The Manager will guide the team in reaching sales goals and expanding Axon's presence among large organizations. Building long-term partnerships with key customers is central to this role. What you will do Create and execute strategies to boost lead generation Direct and support a team focused on growing enterprise sales Develop strong connections with major enterprise customers

The Partner Account Manager, Mid-Enterprise, joins Klaviyo's Partnerships Team in Boston, MA. This position centers on building and maintaining strong relationships with marketing agencies and systems integrators. Success in this role depends on understanding each partner’s business model and growth plans, then finding ways Klaviyo can support both the partner and their clients. Key responsibilities Manage and expand relationships with partners in the mid-enterprise segment Clearly communicate Klaviyo’s value and differentiate its solutions from competitors Work with partners to identify and pursue business development opportunities Collaborate with the ecosystem marketing team on joint marketing initiatives Share industry knowledge and act as a thought leader within the partner ecosystem Coach partners on strengthening their businesses and improving profitability through Klaviyo Location This role is based in Boston, MA. Company culture Klaviyo welcomes candidates from diverse backgrounds and experiences. Even if every qualification is not met, interested applicants are encouraged to apply. Learn more about Klaviyo’s culture and open roles at klaviyo.com/careers.

COMPANY OVERVIEWKKR is a premier global investment firm that specializes in alternative asset management and provides innovative capital markets and insurance solutions. Our mission is to deliver attractive investment returns through a patient and disciplined approach, powered by exceptional talent and a commitment to fostering growth in our portfolio companies and communities. Our diverse investment funds focus on private equity, credit, and real assets, while our strategic partnerships extend into hedge fund management. Additionally, our insurance subsidiaries, managed by Global Atlantic Financial Group, provide a range of retirement, life, and reinsurance products. References to KKR's investment activities may encompass our sponsored funds and insurance operations.The Global Treasury team, part of KKR's Global Markets Operations, is essential for managing treasury and cash operations, including capital calls, distributions, deal funding, bank account management, FX settlements, liquidity management, and credit oversight. As we pivot towards continuous improvement, we are in search of a dynamic professional who thrives in a fast-paced, deadline-driven environment.In this pivotal leadership role, you will shape and scale the collaborative operating model between Global Treasury and KKR Client Services across all asset classes, including credit, private equity, and co-investments. You will act as the primary liaison for high-value investor treasury matters, spearhead complex issue resolutions, and oversee global processes to ensure exceptional client service and operational excellence. This position requires strategic acumen, hands-on leadership, and the ability to partner effectively with senior stakeholders to establish a best-in-class treasury servicing function that is robust, scalable, and technology-driven.

Later stands at the forefront of influencer marketing, empowering brands to craft memorable campaigns with assurance. By leveraging genuine creator relationships, reliable insights, and expert advice, Later eliminates uncertainty from one of marketing's most prominent investments.Our native AI-driven platform, enriched by over a decade of proprietary data—including billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—enables teams to anticipate successful strategies before launching.With a blend of trusted insights and expert guidance, Later empowers brands to select the ideal creators, execute comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by leading enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later seamlessly merges creativity with performance, ensuring campaigns not only look impressive but also yield tangible results. Discover more at later.com.About This Position:As a Senior Account Manager, you will be responsible for the retention, expansion, and long-term success of a portfolio of key customers. This revenue-critical role focuses on driving net revenue retention through renewals, upsells, and cross-sell opportunities, while ensuring customers consistently realize significant value from Later’s offerings.In this role, you will serve as a trusted advisor to senior stakeholders, effectively balancing strategic planning with hands-on execution. Success in this position demands strong commercial acumen, excellent executive communication skills, and the ability to proactively uncover growth opportunities within multifaceted customer organizations.This position reports to the VP of Client Success and collaborates closely with Sales, Services, Product, and Finance to ensure customer growth with Later over time.Your Responsibilities:Strategic DevelopmentDevelop and maintain Mutual Success Plans for all assigned clients, aligning their business goals with measurable outcomes achieved through Later.Identify and actively pursue expansion opportunities across products and services within your book of business.Establish and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.Provide strategic, commercial insights to enhance client relationships and drive value.

About Real Chemistry Real Chemistry works at the intersection of science, creativity, and technology to advance global health. The team partners with major pharmaceutical and biotech organizations, providing a wide range of healthcare communications and marketing services. Innovation is encouraged, and collaboration shapes the company’s culture. With a presence in Boston, Carmel, Chicago, Lambertville, North Carolina, and remote roles across the US, Real Chemistry values both experienced professionals and those early in their careers who are committed to healthcare and building strong connections. Role Overview: Senior Client Finance Manager The Senior Client Finance Manager oversees daily financial operations for a varied client portfolio. This role works closely with business leads, Account Management, Legal, Resource, and other teams to support revenue forecasting, reporting, resourcing, and project management. Building strong relationships with internal and external stakeholders is essential. Real Chemistry is a global agency with over $500 million in annual revenue and continues to grow quickly. Key Responsibilities Manage daily financial operations for assigned clients Collaborate with business leads and cross-functional teams Support revenue forecasting and financial reporting Assist with project management and resource planning Develop and maintain strong relationships with stakeholders Location Positions available in Boston (MA), Carmel (IN), Chicago (IL), Lambertville (NJ), North Carolina, or remote within the USA.

Smartsheet is looking for a Senior Customer Success Manager to support enterprise clients in the Eastern United States. This role centers on guiding large organizations through onboarding, adoption, and ongoing engagement with Smartsheet’s platform. The position can be based remotely within the Eastern US and reports to the Senior Manager of Customer Success. Role overview This Senior Customer Success Manager serves as the main contact for a portfolio of enterprise accounts. The focus is on driving customer satisfaction, deepening engagement, ensuring retention, and supporting account growth. Experience in SaaS account management is essential for maintaining strong renewal rates and providing technical leadership to clients. What you will do Lead onboarding for new enterprise accounts and ensure a smooth transition into active, engaged users. Develop and execute strategies to keep clients satisfied and engaged throughout their lifecycle. Act as a subject matter expert, sharing best practices and solution guidance to help customers achieve their goals and improve collaboration. Conduct regular customer success reviews, address issues with the Technical Support team, and encourage broader adoption of Smartsheet. Analyze account usage data to identify trends, provide recommendations, and increase customer satisfaction and adoption. Serve as the main point of contact for critical situations, ensuring timely resolution. Work with Sales, Training, and Professional Services to uncover new opportunities for customer engagement. Share customer feedback with Product Management, Marketing, and Sales to support ongoing improvements. Meet or exceed performance metrics related to retention and growth. Handle additional duties as assigned. Requirements Experience managing enterprise-level customer accounts, especially in a SaaS setting. Excellent communication and interpersonal abilities. Strong analytical skills for interpreting data and spotting trends. Comfort working collaboratively in a team environment. Technical knowledge of Smartsheet or similar applications is preferred. This position offers the flexibility to work remotely within the Eastern US territory.

Smartsheet is looking for a Customer Success Manager II to support a portfolio of large enterprise accounts. This position focuses on building strong customer relationships, driving application engagement, and supporting retention and growth. The Customer Success Manager II acts as the main point of contact for clients, working to understand their goals, offer tailored guidance, and ensure they gain the most value from Smartsheet’s platform. This role reports to a Senior Manager of Customer Success and offers remote flexibility. Collaboration with Account Teams, including Sales, Presales, and Services, is central to the work, so candidates based in the Central or Eastern United States are preferred. What you will do Lead onboarding for enterprise customers, supporting ongoing adoption and engagement throughout their lifecycle. Work with cross-functional account teams to develop territory plans that focus on customer satisfaction, retention, and expansion. Create and execute data-driven enablement strategies to increase adoption, highlight product value, and build lasting partnerships. Serve as a Smartsheet expert, helping customers drive organizational impact and improve collaboration. Run regular customer success reviews to assess satisfaction, address issues with Technical Support, and encourage broader Smartsheet use. Share best practices to help customers realize the full benefits of Smartsheet. Analyze usage patterns to gather insights, make recommendations, and boost satisfaction and adoption. Act as the primary contact for resolving critical situations. Collaborate with Sales, Training, and Professional Services to identify new growth opportunities within accounts. Requirements Experience managing SaaS enterprise accounts with a focus on engagement, retention, and technical leadership. Ability to collaborate closely with cross-functional teams. Comfort working remotely and partnering with teams across different regions.

About the RoleAs the Director of Client Implementation at Posh AI, you will spearhead our implementation initiatives, guiding a talented team of AI Implementation Managers to ensure seamless onboarding and successful client launches. This multifaceted role requires exceptional leadership, operational excellence, and a robust understanding of our technical products.You will collaborate with various departments, including Product, Engineering, Client Success, Sales, and Support, to enhance the client onboarding experience. Your responsibilities will include shaping implementation strategies, ensuring high-quality execution, and fostering team growth, all while maintaining strong client relationships and scalable processes as we expand. This position is hybrid, based in our Boston office.

At ClickUp, we don't just create software; we're revolutionizing the future of work! In a landscape inundated with work sprawl, we've identified a better path forward. This inspired us to develop the first genuinely integrated AI workspace, merging tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI. This empowers millions of teams to escape silos, reclaim their time, and achieve unprecedented productivity. By joining ClickUp, you'll have the chance to learn, implement, and innovate with AI in ways that not only influence our product but also shape the future of work. Become a part of a daring, forward-thinking team that is redefining what’s possible! In this role, you will collaborate directly with sales leadership as a hands-on problem solver, transforming our sales system from product demonstrations into a robust framework that scales effectively. We are seeking a player-coach who understands the grind and can help us triple our revenue by 2025.Additionally, you will work in close partnership with senior leaders from Growth, Marketing, Operations, and Product. At ClickUp, our teams are closely interconnected, and if you require development resources to secure a significant account, we are committed to making that happen.We shun aggressive or annoying sales tactics. Our unique approach lies in demonstrating the value of our solutions and facilitating product-led growth.The Role:Oversee a team of at least 5 account executives.Mentor, train, and assist representatives in closing deals and driving revenue growth.Act as a player-coach on calls, training new representatives and helping established team members continuously improve.Inspire all team members to excel for customers.Create a dynamic, high-energy environment where team members enjoy coming to work and feel they are reaching their full potential.Prioritize customer experience over sales, lead by example as a manager, and ensure adherence to sales policies and practices within your team.

We are seeking an ambitious Enterprise Account Executive to join our dynamic sales team at Showpad. This role will significantly influence Showpad's growth trajectory by disseminating our success narrative to organizations globally, demonstrating the value we provide in unifying Sales and Marketing efforts.As an Account Executive, you will:Exhibit a true hunter mentality, taking a strategic and proactive approach to prospecting and pipeline development.Craft and execute tailored sales strategies based on your insights into the unique challenges faced by your prospects.Act as a trusted advisor, adeptly understanding and addressing your prospects' pain points.Articulate the value of the Showpad solution in relation to your prospects' objectives.Leverage collaboration with Business Development Representatives, Solutions Engineers, Partnerships, and Post-Sales Support to close deals effectively.Gain a deep understanding of the priorities of Senior Sales, Marketing, and Enablement teams, aligning Showpad's offerings with their needs.Successfully engage with a variety of business lines and comfortably navigate conversations at the C-level.Demonstrate strong negotiation skills while maintaining pricing discipline, defending value effectively.Transform prospects into enthusiastic Showpad advocates.

Role Overview Lumafield seeks an Enterprise Account Executive in Boston, MA to help expand relationships with enterprise clients. This role focuses on understanding client needs and matching them with solutions that support their business goals. What You Will Do Engage with enterprise customers to identify challenges and opportunities Present solutions that fit each client’s requirements Build and maintain strong, long-term relationships with key accounts Work closely with the sales team to support Lumafield’s growth

PA Consulting Group is hiring a Client Engagement Manager specializing in Product Innovation. This role is based in Boston, MA and focuses on building lasting client partnerships, shaping product direction, and collaborating with teams from various backgrounds to deliver tangible results. Key responsibilities Serve as the main contact for clients, building and maintaining strong relationships. Develop and execute product innovation strategies tailored to each client’s needs. Collaborate with cross-functional teams to ensure projects achieve clear, measurable outcomes. Identify opportunities for clients to grow by recommending new products and solutions. Location This position is located in Boston, MA.

As an Enterprise Sales Executive at Datadog, you will play a pivotal role in securing new business with our largest and most strategic clients. You will focus on identifying the challenges organizations encounter during their transition to cloud environments at scale, and you will provide tailored Datadog solutions to address these issues.We prioritize our office culture at Datadog, fostering relationships, collaboration, and creativity. Our hybrid work model allows Datadogs to achieve a work-life balance that suits their individual needs.Key Responsibilities:Engage with Fortune 1000 companies, efficiently managing the sales process to drive results.Build and nurture specific relationship maps for your territory, including both established and potential contacts.Gain a comprehensive understanding of customer business operations.Negotiate beneficial pricing and business terms by emphasizing value and return on investment.Meet existing customer expectations while broadening your influence within the assigned territory.Exhibit resourcefulness when confronting complex challenges.Possess a keen understanding of the steps necessary to close deals and secure customer endorsement.Identify critical business drivers for all opportunities.Ensure accurate and consistent sales forecasting.