IT Manager, Internal Platform & Operations

IT Manager, Internal Platform & OperationsCompany OverviewMaven AGI is transforming the landscape of enterprise customer support by creating a faster, more efficient, and cost-effective AI-native platform. Our team comprises seasoned professionals from top technology firms, dedicated to building scalable systems that genuinely enhance customer experiences.Th…

Role Overview Simplisafe is seeking a Senior Manager, Ecommerce Platforms & Operations to guide ecommerce strategy and strengthen operational processes. This position manages the development and ongoing performance of online platforms, focusing on delivering a smooth shopping experience for customers. Key Responsibilities Lead the direction and execution of ecommerce initiatives. Oversee daily operations and continuous improvement of online platforms. Work with teams across the company to support growth and boost customer engagement. Identify and implement solutions that improve the ecommerce experience. Location Boston, MA

About Acadian Asset Management Acadian Asset Management is a global investment manager based in Boston, specializing in systematic, data-driven investing since 1986. With offices in Singapore, London, and Sydney, Acadian manages over $170 billion in assets for clients such as pension funds, endowments, foundations, and sovereign wealth funds. The firm uses advanced technology, large datasets, and interdisciplinary expertise to help clients navigate complex markets and uncover insights that traditional approaches may overlook. Acadian values collaboration and intellectual rigor. The team encourages diverse viewpoints and continuous innovation. Employees benefit from a flexible hybrid work model, comprehensive benefits, and a company culture that balances focus with a relaxed atmosphere. Role Overview: Senior Engineer II, Platform, Identity & Operations This role centers on developing and improving Acadian’s Identity and Configuration Platform. The team’s mission is to deliver secure, scalable, and seamless access to systems across both cloud and on-premises environments. The Senior Engineer II will design and build APIs, services, and tools that standardize identity, configuration, and operational practices, making secure access consistent and reliable for all teams. Main Responsibilities Design, build, support, and operate key infrastructure for identity and configuration management. Create APIs, services, and tools that unify identity and operational patterns across the company. Incorporate security by design, ensuring that patterns and services are easy to adopt. Work hands-on across software development, architecture, and SRE operations. Contribute expertise in areas such as enterprise identity management, production SSO, DNS, certificate services, secrets management, and EKS. Act in both building and advisory capacities within the platform engineering team. Work Location This position follows a hybrid model. Employees are expected to work on-site at the Boston office three days per week.

Join Klaviyo as the Lead Product Manager for our Groups Platform, where you will be instrumental in shaping the future of our product offerings. In this role, you will drive product strategy, collaborate with cross-functional teams, and lead projects that enhance user engagement and satisfaction. Your expertise will guide the development of innovative features, ensuring we meet our customers' evolving needs.

Join Manifold AI as a Senior Product Manager within our dynamic Data Platform team. In this role, you will spearhead the development and enhancement of our data solutions, ensuring they meet the needs of our clients while aligning with industry standards. You will collaborate cross-functionally to define product vision, strategy, and roadmap, driving innovation and maximizing product performance.

Join Whoop as a Senior Product Manager, where you will play a pivotal role in enhancing our platform capabilities. In this position, you’ll collaborate with cross-functional teams to define product strategy, prioritize features, and deliver innovative solutions that address user needs. Your expertise in product management will be crucial as you guide the development of a world-class platform that empowers athletes and fitness enthusiasts to optimize their performance.

Harvard University is seeking a dynamic and skilled Operations Manager to enhance our organizational effectiveness. In this pivotal role, you will oversee daily operations, implement strategic initiatives, and ensure operational efficiency across various departments. The ideal candidate will possess exceptional leadership skills, a keen analytical mindset, and the ability to drive results in a fast-paced environment.

About UsAt CarGurus (NASDAQ: CARG), we empower individuals to navigate their automotive journeys with confidence. Originating from a small group of innovative developers, we have transformed the car shopping experience by emphasizing trust and transparency. Our commitment to innovation has established us as the leading automotive marketplace, achieving profitability for over 15 years.Our MissionAs the automotive landscape evolves, we are adapting to guide our customers seamlessly through the entire car buying process—from selling their old vehicles to financing and purchasing new ones. Each month, millions of consumers engage with CarGurus.com, and approximately 30,000 dealerships utilize our platform. Our inclusive and collaborative culture fosters growth, creativity, and kindness among our team members. Join us as we disrupt a trillion-dollar industry with diverse and fresh perspectives!Role OverviewWe are seeking an Engineering Manager for our Front End Platforms team, which is crucial for enhancing developer efficiency and scaling operations at CarGurus. This team is dedicated to modernizing our technology infrastructure, defining key architectural capabilities, and guiding successful implementation across development teams. Your leadership will enable the creation of high-performing, scalable user interfaces while promoting best practices in Front End Engineering.

Role Overview Whoop is hiring a Software Engineering Manager to lead the Translations Platform team in Boston, MA. This manager will guide a group of engineers focused on improving and expanding the company’s translation technology. The team’s work supports products used by millions around the world. What You Will Do Oversee engineering projects that enhance Whoop’s translation capabilities Mentor and support a team of engineers, helping them grow and deliver strong results Promote a culture of collaboration and continuous improvement within the team Shape the direction of translation technology across Whoop’s products Impact Your leadership will help drive innovation in Whoop’s translation platform, making a direct impact on the experience of users worldwide.

ezCater is the premier technology platform in the United States for workplace food needs, seamlessly connecting clients with over 100,000 restaurants across the country. We empower businesses with flexible and scalable solutions for everything from regular employee meals to special events, all supported by 24/7 customer service from real people. Additionally, we provide companies with a customizable platform to effectively manage their food expenditure. For our restaurant partners, ezCater drives growth by facilitating increased orders and attracting high-value customers. Our growth is supported by leading investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.Your Role:Define & Build: Craft the product vision, strategy, and roadmaps to enhance our fintech capabilities, focusing on payment processing, invoicing, fraud management, and tax compliance.Collaborate: Work closely with finance, engineering, and security teams to identify needs and develop comprehensive solutions. Engage directly with senior stakeholders, customers, and partners to understand their technological requirements and provide informed recommendations.Organize & Prioritize: Ensure the success of our FinTech product portfolio by creating and managing both short-term and long-term roadmaps that are centered on key performance indicators. Oversee partner integrations and optimization efforts.Communicate Effectively: Demonstrate your ability to articulate complex concepts to a diverse audience, simplifying intricate topics for all stakeholders.Leadership: Take on the role of a thought leader in fintech innovations, identifying emerging technologies and enhancing scalability.

About SimpliSafeWe are a cutting-edge home security company dedicated to safeguarding the life you've built. Our mission is to ensure that Every Home is Secure. We foster a collaborative and innovative culture where individuals seeking their next challenge can find significant opportunities and make a substantial impact on the lives we protect. We want you not just to work here but to thrive and develop your career with us. We embrace a hybrid work model that allows our teams to balance their time between the office and home. This means we expect our teams to collaborate in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday, while having the flexibility to choose where they work for the rest of the week. This hybrid approach allows everyone to enjoy the best of both worlds.Why We Are HiringAs SimpliSafe continues to enhance the capabilities of our connected security platform, we are expanding our ecosystem of devices, services, and customer experiences. We are on the lookout for dynamic product managers who can define and evolve the foundational capabilities of our platform to deliver reliable, scalable, and intuitive end-to-end customer experiences.We are currently seeking a Principal Product Manager, Camera Platform & Services to lead the platform capabilities that power our camera portfolio. This role involves defining and driving the roadmap across camera hardware enablement, firmware and OTA systems, and video and media pipelines—with a focus on on-device intelligence—to deliver camera experiences that are reliable, high-performing, and adaptable to evolving customer needs.About the RoleSimpliSafe cameras provide customer experiences supported by comprehensive platforms that encompass hardware, firmware, video services, and on-device intelligence. Achieving consistent, high-quality camera experiences in real-world environments demands precise orchestration across these layers.As the Principal Product Manager for Camera Platform & Services, you will set the strategy and roadmap for the platform capabilities that drive SimpliSafe's camera portfolio. You will oversee the core systems that enable consistent device behavior, secure and scalable video processing, delivery, and reliable on-device intelligence across our product range.In this position, you will make platform decisions that balance reliability, performance, and long-term flexibility, allowing partner teams to create differentiated camera experiences on a stable, scalable foundation.

Palmetto is a clean technology company working to make sustainable energy more accessible. The team creates software, financial products, and services that support homeowners, businesses, and entrepreneurs in adopting renewable energy. Palmetto’s mission includes whole-home electrification and balancing environmental impact with value. The Senior Product Manager - Intelligence Platform, Applied AI, joins the Platform Product team in a technical, data-driven capacity. This role centers on developing a new product line, leading a team focused on building data products and an AI-first platform. The position offers hands-on involvement with Palmetto’s core business operations and direct collaboration with energy data experts and stakeholders in clean energy. Location This position may be based in Charlotte (1616 Camden Rd, Charlotte, NC 28203), Boston, or New York City. Reporting The Senior Product Manager reports to the Principal Product Manager. What you will do Lead the iteration and scaling of early-stage platform products, including data schema and architecture. Create user-friendly tools for exploring and interpreting energy data, with a focus on supporting effective Human-in-the-Loop (HITL) workflows. Synthesize fragmented consumer energy data, maintaining strong attention to detail. Role requirements Strong data skills and experience designing enterprise-grade APIs. Technical vision for scaling an AI-first platform, including defining evaluation criteria and establishing HITL processes. Ability to drive product growth, reach new customers, and identify new use cases. Comfort collaborating with technical and business stakeholders in the clean energy sector.

Who We AreAt CarGurus (NASDAQ: CARG), our mission is to empower individuals on their journey to find the perfect vehicle. Beginning as a dedicated team of developers, we have transformed the automotive marketplace by prioritizing trust and transparency in car shopping. Our relentless innovation and strategic growth initiatives have positioned us as the leading and fastest-growing automotive marketplace, boasting over 15 years of profitability.What We DoAs the market evolves, so do we. We are committed to digitizing the entire automotive journey, assisting customers from selling their old vehicles to financing, purchasing, and delivering new ones. With tens of millions of visitors each month on CarGurus.com and approximately 30,000 dealerships relying on our services, our impact is substantial. Our people-first culture nurtures collaboration, kindness, and innovation, providing our Gurus with the resources they need to advance their careers. Join us in redefining a trillion-dollar industry!Role OverviewCarGurus is seeking a Senior Product Manager for the Dealer Engagement Platform (DEP) to spearhead the evolution of our dealer-facing platform into a fast, modern, and meticulously crafted experience. The DEP serves as the core interface for dealers within our ecosystem, driving engagement, insights, and growth across our comprehensive toolkit.In this role, you will define the user-facing architecture and experience that harmonizes dealer workflows across CarGurus. You will create a vision for a platform that is not only scalable and flexible but also enjoyable, high-performing, and easy to adapt—facilitating rapid product development and a cohesive dealer experience.As the product owner for the DEP, you will closely collaborate with Engineering, UX, Product Analytics, and cross-functional teams to outline a platform that delivers consistency, adaptability, and efficiency in every dealer interaction.

ezCater connects workplaces across the United States with over 125,000 restaurants, streamlining meal programs and catering for meetings. The platform supports organizations with scalable solutions and reliable, around-the-clock service. Restaurant partners benefit from access to high-value customers and large orders, helping them grow their business. Role overview Integration is a key differentiator at ezCater. The company’s ability to quickly connect with corporate clients’ procurement, expense, and HR systems, as well as restaurant POS platforms and delivery partners, directly affects its success with major accounts. Currently, different teams build integrations using their own approaches, but future growth requires a unified, much faster process. What you will do Lead the definition and development of a cohesive Integration Platform within ezCater’s next-generation Nova platform. Accelerate the company’s ability to build, deploy, and scale integrations across all partner types. Establish shared services, reusable connectors, and developer tools to turn custom engineering work into a repeatable, configurable process. Oversee the orchestration layer that links individual integrations into complete business workflows, for example, ensuring onboarding for corporate customers synchronizes HRIS roster updates, policy assignments, SSO provisioning, and procurement setups as a unified process. Collaboration and impact This Senior Product Manager role sits within the Platform domain and reports to the VP of Product Management for Platforms. The work spans ezCater’s integration landscape, including procurement systems (Coupa, Ariba), expense platforms (Concur, Ramp), HRIS/SCIM synchronization, POS systems (Toast, Olo), and delivery dispatch APIs. The goal: enable every product team to integrate and orchestrate faster than any competitor in the industry.

CarGurus is seeking a dynamic and strategic Senior Product Manager, International to join our innovative team in Boston, Massachusetts. In this pivotal role, you will lead the development and execution of our international product vision, driving impactful solutions that enhance user experiences and expand our global presence.Your expertise in product management will be crucial as you collaborate with cross-functional teams, conduct market research, and analyze user data to inform product strategies. We are looking for a candidate who is passionate about technology and committed to delivering exceptional products that delight our customers.

Join Shields Health Solutions as a Pharmacy Operations Manager where you will play a pivotal role in optimizing pharmacy operations to enhance patient care and streamline our services. You will lead a dedicated team, ensuring compliance with all regulations and standards while implementing best practices in pharmacy management.

Later stands as the world’s leading influencer marketing platform, designed to empower brands in crafting memorable campaigns with confidence. By merging authentic creator relationships, reliable insights, and expert support, Later alleviates the uncertainty often associated with one of marketing’s most significant investments.Grounded in an AI-driven platform and over a decade's worth of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge to anticipate successful strategies before their launch.With a focus on combining valuable insights with expert guidance, Later eliminates the guesswork from influencer marketing, enabling brands to select the right creators, execute comprehensive campaigns, and foster substantial growth across brand awareness, engagement, and revenue. Trusted by renowned enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only look impressive but also yield tangible results. Discover more at later.com.About this Role:We are seeking a Revenue Operations Manager, Customer Operations to oversee the operational framework that supports Later’s brand customers through our Influence Platform, Managed Services, and Mavely offerings. This pivotal role sits at the core of the customer lifecycle, connecting Sales efforts with the delivery of our Services and Client Success teams. You will be accountable for developing the systems, processes, and performance metrics that transform contracted revenue into efficient and effective customer outcomes.This high-impact position is ideal for an individual who excels in system thinking and outcome orientation, thrives in cross-functional settings, and relishes the challenge of structuring complex, rapidly growing businesses. Reporting to the VP of Revenue Operations, you will collaborate closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale alongside growth—while maintaining quality, profitability, and customer trust.

Topline Pro is looking for an MBA Intern to join the Product Management team in Boston, Massachusetts. This internship offers hands-on experience with product development and strategy in a business setting. Role overview As an intern, you will collaborate with various teams throughout the company. The work focuses on supporting projects that help drive business growth and improve product offerings. What you will do Contribute to product development initiatives Support strategy projects that align with company goals Work alongside team members from different departments Location This internship is based in Boston, Massachusetts.

Overview:As the Sales Operations Manager, you will spearhead the sales team and establish robust operational systems aimed at maximizing revenue performance.This pivotal role merges sales leadership, revenue operations, and growth execution. You will directly oversee the sales team while crafting processes, analytics, and systems that empower the team to scale effectively.In this position, you will report directly to the Head of Growth and collaborate closely with the Marketing Team and State General Manager to transform demand into successful enrollments for families.

Collaboration Fuels Our Streaming Success. Join Roku as We Transform Television ViewingAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is dedicated to revolutionizing the way people experience television. We have pioneered streaming technology and our mission is to connect viewers with the content they adore while offering publishers the tools to engage vast audiences and providing advertisers with innovative ways to reach consumers.From your very first day at Roku, you will play a pivotal role in our mission. Being part of a rapidly growing public company means you won't be a bystander; you will have the chance to delight millions of streamers globally while gaining valuable experience across various fields. Your RoleWe are looking for a Senior Director of Product Management to lead the vision and ongoing development of Roku’s proprietary Video Ad Platform. This platform facilitates programmatic advertising across Roku Media, integrating supply, demand, data, and ad decision-making into a seamless marketplace.In this role, you will shape how inventory is presented and managed on Roku platforms, oversee the connections and transactions with external demand systems, and ensure that data and signals flow effectively throughout the platform for optimal measurement and enhancement. A key aspect of this position is to ensure compatibility within the advertising ecosystem while enabling Roku to innovate and stand out through its proprietary technology.This pivotal role is central to Roku’s programmatic strategy, driving a unified platform vision that harmonizes advertiser results, viewer satisfaction, and scalable monetization. A deep understanding of video advertising technology and programmatic marketplace architecture is essential.For Candidates in Massachusetts Only - The anticipated annual salary for this role ranges from $382,600 to $536,250. Compensation packages are tailored to each candidate, considering factors such as skill set, certifications, and geographic location. This position comes with health insurance, equity awards, life insurance, disability benefits, parental leave, wellness programs, and paid time off. Your ResponsibilitiesComplete Platform OwnershipEstablish and communicate the strategic direction for the Video Ad Platform.Collaborate with cross-functional teams to ensure alignment with overall company objectives.Drive innovation in ad tech offerings and enhance user engagement.