Senior Help Desk Technician

Join Our Team as a Senior Help Desk TechnicianEmployment Type: Full Time HybridDepartment: Help DeskCGS Federal is on the lookout for a dedicated and skilled Senior Help Desk Technician to provide exceptional Level 1 & 2 Help Desk (PC Assist) support services. This role is vital in assisting end users, including senior management, attorneys, support staff, a…

CGS Federal is actively seeking a Senior Help Desk Technician II to provide essential Level 1 & 2 Help Desk support services to a diverse group of end users, including senior management, attorneys, support staff, contractors, and related systems for the Executive Office for the United States Attorneys (EOUSA).At CGS, we unite highly skilled, motivated, and innovative individuals to tackle some of the most pressing challenges faced by the government using state-of-the-art technology. We are looking for candidates who are passionate about contributing to governmental innovation, thrive in collaborative environments, and can proactively identify and meet the needs of others. We pride ourselves on fostering a supportive work culture that promotes professional development through various learning opportunities.Key Responsibilities:- Administer and support backup/restoration processes.- Provide file server support.- Manage user accounts and mailbox administration.- Oversee software and hardware installations.- Troubleshoot and support handheld devices.- Facilitate remote user setup and troubleshooting.- Conduct training for end-users.- Develop procedural documentation.- Create spreadsheets and databases for tracking purposes.- Record and update information for all IT-related tickets following ITIL standards.- Create entries for incident work logs.- Accurately respond to user inquiries regarding software and hardware in the EOUSA office environment.- Maintain account management forms for new and departed users in accordance with government policies.- Generate proactive reports, trend analyses, and service level reports while applying ITIL best practices.- Maintain accountable IT inventories such as laptops, desktops, tablets, and IT supplies using spreadsheets.- Deliver desk-side training to new employees on standard desktop applications (e.g., email, Microsoft Office) and access to research database applications.- Submit weekly status reports and monthly surveys.- Set up and support conference and training rooms for presentations, including audio and video systems.- Utilize online meeting applications like Adobe Connect for hardware setup and facilitate online meeting sessions.

Join Eurofins Scientific as a Technologist II, where you will play a crucial role in advancing our laboratory capabilities. You will be responsible for executing technical tasks, analyzing results, and providing support to various projects. This position offers an excellent opportunity for professional growth in a dynamic environment.

CarGurus, Inc. is seeking an IT Service Desk Analyst for a hybrid position based in Boston. This role supports colleagues across the organization, from engineers and sales staff to C-level executives, and involves working with both domestic and international teams. Role overview The IT Service Desk Analyst helps maintain and improve technology services throughout the company. The position involves responding to a variety of IT requests, troubleshooting issues, and collaborating with team members to deliver effective solutions. The analyst will encounter a broad range of technical challenges and will play a part in shaping IT processes for a growing company. What you will do Support employees with day-to-day IT needs, addressing technical questions and resolving incidents Work closely with teams across different locations, including international offices Assist a diverse group of users, including executives and technical staff Contribute ideas for improving IT operations and processes What helps in this role Ability to collaborate with a variety of teams and personalities Strong analytical and creative problem-solving skills Interest in technology and a proactive mindset Comfort adapting to new challenges and a collaborative environment

Join our dynamic team as a Calibration Technician II, where you will play a vital role in ensuring the accuracy and reliability of our measurement systems. You will be responsible for performing calibration on a range of equipment and instruments, maintaining compliance with industry standards, and collaborating with engineers to enhance our calibration procedures. If you are passionate about precision and quality, we want to hear from you!

Join CGS Federal as a Senior eDiscovery Technician and play a vital role in supporting the legal organization of a prominent Federal agency.At CGS, we are dedicated to assembling a team of passionate and talented individuals who are eager to tackle some of the most pressing challenges in government through innovative technology. We value collaboration and seek candidates who are ready to contribute to transformative government initiatives. Our work environment fosters support and professional growth through extensive learning opportunities.Key Responsibilities:- Log productions in the Agency's eDiscovery Tracking System effectively.- Summarize lengthy cover letters, providing concise descriptions of the production.- Communicate with producing parties to obtain passwords for encrypted media when necessary.- Assess the cover letter for substantive information to determine eligibility for loading into Relativity.- Conduct thorough virus scans using advanced protection software and protocols.- Address any identified issues or reject productions as needed, following established protocols.- Transfer virus-free productions to the Agency's secure network.- Adhere to strict protocols for handling various document types, including whistleblower information, RFPA documents, and international materials.- Analyze productions to identify required processing and ensure completeness.- Monitor incoming productions via email and the Agency's FTP site.- Prepare small quantities of paper documents for loading into Relativity through scanning and OCR.- Coordinate the off-site scanning of larger paper document collections.Qualifications:- Minimum of three years of technical experience in eDiscovery, including information compilation and analysis.- Bachelor's degree in a relevant field.- Strong analytical skills and attention to detail.- Ability to effectively communicate technical information.

Join usm2 as a Network Engineer II, where you will play a crucial role in designing, implementing, and maintaining our network infrastructure. You will collaborate with cross-functional teams to ensure network reliability and performance, while troubleshooting and resolving issues as they arise.

Join our dynamic team at Alpha Insight Inc. as a Front Desk Representative, where you will be the first point of contact for our clients and visitors. This role is crucial in creating a welcoming environment and providing exceptional customer service.Your responsibilities will include managing front desk operations, greeting visitors, directing calls, and assisting with various administrative tasks. If you are a friendly, organized, and proactive individual, we want to hear from you!

Join CGS Federal as a Senior Accounting TechnicianEmployment Type: Full-Time, Mid-LevelDepartment: FinanceCGS Federal is on the lookout for a dedicated Senior Accounting Technician to enhance our team, committed to supporting a significant federal agency's mission. This role encompasses a diverse array of responsibilities, including overseeing accounts payable, managing reimbursement activities, collections, and account monitoring.At CGS, we unite talented, innovative, and enthusiastic individuals to tackle the government's most pressing challenges using state-of-the-art technology. We are in search of candidates who are eager to drive government innovation, thrive in collaborative environments, and can proactively address the needs of others. CGS offers a supportive workplace culture that fosters professional development through various educational opportunities. Key Skills and Attributes:- Adjust payroll and labor transactions through reorganization processing.- Accurately process federal government travel in line with established policies and regulations.- Verify, analyze, and maintain financial data utilized by the DOJ Office of the Comptroller.- Employ an array of electronic software and databases such as UFMS, JEDI, JEDI-2, SAFARI, E-2, and SAMS.gov to scrutinize intricate data sets.- Utilize various software packages and databases to document and retrieve financial information, particularly concerning reimbursable and billing processes.- Implement a financial management system to monitor expenditures across multiple accounts.- Produce weekly reconciliation reports from a financial management system and reconcile financial records.- Prepare financial reports and documentation for approval from the DOJ Office of the Comptroller Management and various U.S. Government agencies.

One Medical aims to make primary care more affordable, accessible, and enjoyable by transforming the healthcare experience for patients, providers, employers, and health networks. The team blends in-office care, 24/7 virtual support, on-site labs, and programs for preventive care, chronic illness management, and mental health. Since joining Amazon in February 2023, One Medical has continued to expand its reach while building a diverse and empathetic team. Role overview This Phlebotomist and Front Desk Assistant (Float) position supports several One Medical locations throughout the Boston, MA area. The role combines clinical responsibilities with front desk support, helping to create a smooth and welcoming experience for every patient. Internally, this position is known as Lab Services Specialist/Member Support Specialist. What you will do Perform venipuncture and collect specimens, prioritizing patient comfort and safety Provide essential clinical support services within the office Act as the first point of contact for patients by greeting and assisting them at the front desk Maintain the office lobby’s appearance and atmosphere to reflect One Medical’s brand Assist Practice Coordinators, Operations Managers, and healthcare providers as needed Work as a float team member across multiple locations within the designated market Requirements Proven specimen collection skills and clinical knowledge Strong interpersonal abilities for both lab and front desk interactions Clear verbal and written communication skills Problem-solving mindset and a collaborative approach Empathy, focus, and compassion in every patient interaction Openness to feedback and willingness to learn Ability to adapt to changing needs of patients and colleagues

Join our dynamic team as a Deal Desk Analyst and take the next step in your career while working remotely. In this key role, you will support our sales organization by providing crucial insights and analytics to drive effective decision-making. Your analytical skills will help us optimize deal structures and ensure we meet our business objectives.

The Harvard University Ombuds Office, located in Cambridge and Boston, offers confidential and impartial dispute resolution services to faculty, staff, students, trainees, and appointees. Our office serves as a supportive space for individuals to express their concerns, define their objectives, and explore various options for resolution, ranging from informal discussions to formal complaints.As an Ombuds II, you will play a vital role in facilitating open communication and conflict resolution. Responsibilities include:Dispute Resolution Consultation: Support visitors in identifying their concerns and potential resolutions; clarify university policies; conduct informal fact-finding and conflict coaching; mediate disputes; and collaborate with faculty and managers on complaint resolution strategies.Community Outreach and Education: Educate Harvard community members about the Ombuds Office; conduct existing and new training sessions on negotiation and conflict resolution.Policy Analysis: Serve as a resource for policy formulation; maintain visitor statistics for reporting purposes.Professionalism and Integrity: Uphold the Ombuds Office's confidentiality, impartiality, and professionalism while fostering a safe environment for all visitors.

Independent Full Desk Agency RecruiterLocation: Remote (U.S.)Model: Independent Contractor / 100% CommissionThis unique opportunity is designed for seasoned full-desk recruiters, created by professionals who have successfully managed their own recruiting desks and built strong client relationships. We understand the nuances of revenue generation in the recruiting industry.Unlike traditional agencies, we foster a collaborative environment for recruiters seeking autonomy, flexibility, and independence, while also recognizing that teamwork can drive greater success.You maintain full control over your clients, searches, and workflow, while benefiting from access to shared systems, cutting-edge recruiting technology, and a trusted network of fellow professionals.The RoleAs a Senior Recruiter within our network, you will manage your own full desk—including business development, client management, and candidate delivery—while enjoying the opportunity to collaborate with other experienced recruiters when beneficial.This model is tailored for successful recruiters who aim to scale their business more effectively, minimize overhead costs, and avoid the isolation often felt in independent roles.What You’ll DoOperate a comprehensive recruiting desk covering client acquisition, relationship management, and candidate deliveryTake ownership of client relationships and manage searches from initial intake to successful placementCollaborate with fellow senior recruiters on shared searches, role-splitting, or candidate pipelinesExchange valuable market insights, sourcing strategies, and best practices with peersUtilize shared recruiting technology, ATS, and AI-driven tools without the burden of building infrastructure aloneContribute strategically to a growing network of recruiters founded on trust and high performanceWhy Experienced Recruiters Choose UsTrue Desk Ownership: You retain complete control over your clients, candidates, and methodology—free from micromanagementPeer-Level Collaboration: Collaborate with other accomplished full-desk recruiters, not trainees or junior staffScalable Infrastructure: Access top-tier recruiting systems, AI tools, and processes without the typical agency overheadFlexible Independence: Manage your own schedule and workload while enjoying the benefits of a supportive network

Join our dynamic team at Accor Hotels as a Front Desk Agent! As the first point of contact for our guests, you will provide exceptional customer service and ensure a warm welcome. Your responsibilities will include checking in guests, managing reservations, and addressing any inquiries or concerns. This is an exciting opportunity to kickstart your career in the hospitality industry.

Join our dynamic team at AccorHotels as an Overnight Front Desk Agent! In this role, you will be the first point of contact for our guests during the night shift, providing exceptional service and support. Your responsibilities will include checking guests in and out, handling reservations, and addressing any inquiries or issues that may arise. We are looking for a friendly and professional individual who thrives in a fast-paced environment.

Bozzuto seeks a Senior Maintenance Technician to join the team supporting residential properties in Boston’s Seaport district (02210). This position plays a key role in maintaining building systems and ensuring residents enjoy a comfortable, well-kept environment. Key responsibilities Handle maintenance tasks throughout building systems and shared spaces Troubleshoot and resolve issues as they come up Contribute to the safety, comfort, and upkeep of the properties What we look for Hands-on experience in property maintenance Strong attention to detail and solid problem-solving skills Comfort working in a busy environment and delivering quality work This is an onsite role based in the Seaport area of Boston.

Join our dynamic team as a Core Crew Member at solidcore, where you will play a pivotal role in providing outstanding front desk services and driving sales. As a front-line representative, you will be the first point of contact for our clients, ensuring they have an exceptional experience from the moment they enter our facility. Your responsibilities will include managing customer inquiries, scheduling appointments, and promoting our classes to boost sales. If you are passionate about fitness and enjoy working in a fast-paced environment, we want to hear from you!

As a Core Crew Member at solidcore, you will play a pivotal role in providing exceptional customer service and contributing to our sales efforts. You’ll be the first point of contact for our clients, ensuring a welcoming atmosphere while promoting our services and products. Your passion for fitness and dedication to client satisfaction will be key in driving our success.

Join the dynamic team at [solidcore] as a Core Crew Member! We are seeking an enthusiastic, sociable, and professional individual to provide exceptional front desk support, administrative assistance, and sales outreach to our Head Coach and Community Manager. This part-time position offers flexible hours based on studio requirements. As a Core Crew Member, you will play a vital role in driving sales, promoting our studio, and ensuring that our clients enjoy a positive and memorable experience.

Join CGS as a Senior Data Specialist II, where your expertise in litigation discovery processes will be pivotal in supporting the EDRM workflow for a significant Federal agency initiative. At CGS, we unite driven, highly skilled, and innovative professionals to address the government's most pressing challenges using advanced technology. We are looking for individuals who are passionate about contributing to government innovation, thrive in collaborative environments, and possess the foresight to anticipate others' needs. Our workplace culture fosters support and encourages professional development through a variety of learning opportunities. Key Responsibilities:- Execute file manipulation, data loading, conversion services, database indexing, and quality assurance checks for data loads.- Design, assess, and refine methods for file manipulation compatible with COTS products and litigation support applications.- Ensure that incoming productions adhere to the relevant ESI specifications.- Conduct advanced tasks related to data export from contractor and client databases, including data identification for export, confirming redactions and other annotations, ensuring compliance with ESI specifications, and performing quality checks on exported data.- Assist client attorneys, investigators, and paralegals by managing incoming documents, processing subpoena returns, creating and maintaining document review databases, producing documents for opposing parties in litigation, and tracking document production.