Store Operations Manager at Insomnia Cookies | Boston

Join Insomnia Cookies as a Store Operations Manager, where you will play a pivotal role in overseeing daily operations, enhancing customer experiences, and leading a dynamic team. Your leadership will be key in ensuring the smooth operation of our store in Boston while driving sales and fostering a fun, inclusive environment.

Join the vibrant team at Insomnia Cookies as an Assistant Store Manager in Boston! In this dynamic role, you will assist in overseeing daily operations, ensuring exceptional customer service, and leading a motivated team. If you have a passion for cookies and a knack for management, this could be the perfect opportunity for you!

Join the dynamic team at Insomnia Cookies as a Store Operations Manager (General Manager) in our Boston location! In this pivotal role, you will oversee daily operations, drive sales, and ensure exceptional customer experiences. You will lead, mentor, and inspire a team to deliver the highest standards of service while fostering a positive and engaging workplace culture.

Join Insomnia Cookies as a Store Operations Manager and lead our Boston location to success! In this pivotal role, you will oversee day-to-day operations, ensuring exceptional customer experiences while driving sales and profitability. Your leadership will inspire a team dedicated to delivering our famously delicious cookies and providing outstanding service.

Join the exciting team at Insomnia Cookies as we launch our new location in the vibrant downtown area of Boston, MA! We are on the lookout for dynamic and hospitality-driven individuals ready to thrive in a fun, entrepreneurial environment. This role promises exceptional training, mentorship, and rapid career advancement opportunities, alongside a path to achieving impressive sales success!Compensation & Sweet Perks:· Competitive base salary plus quarterly bonus potential.· $50 monthly stipend for cellphone data plans.· Comprehensive benefits package including medical, dental, vision, and pet insurance.· 401K with matching contributions.· Generous PTO including 2 weeks vacation, 2 Insomnia Personal Days of Wellness, and paid sick leave.· Access to our unique Cookie College training platform.· Enjoy free cookies, exciting swag, and more!Core Responsibilities:· Recruit, mentor, and develop a diverse team, including Shift Leaders, Cookie Crew, and Delivery Drivers.· Ensure exceptional food quality, customer service, and store cleanliness through effective team leadership.· Foster a culture of excellence focusing on cookie quality, customer satisfaction, and team member growth.· Manage inventory to uphold strict control measures.· Plan and execute engaging local marketing initiatives.

Join our dynamic team as a Shift Leader at our newest location in Back Bay, situated at 222 Clarendon Street Boston, MA 02116. As the driving force behind our bakery operations, you will play a pivotal role in ensuring a smooth and successful shift. Your ability to anticipate customer flow and manage team dynamics is crucial to our mission of “Owning the Night.” Your responsibilities will encompass order preparation, suggestive selling, baking, and engaging with our valued customers. Take pride in being a key player in creating an enjoyable and productive atmosphere at Insomnia Cookies!Explore our engaging content to learn more about us!Who We Are!Insomnia Cookies TimelineCore Values SOME OF THE SWEET PERKS OF BEING A SHIFT LEADER:• Flexible part-time scheduling options• Pay-on-Demand (Access your earnings daily instead of waiting for the end of the week!)• Paid vacation and sick leave• Interactive training and mentorship programs• Pet insurance to care for your furry friends• Job stability with a reputable and rapidly growing company• Opportunities for growth and promotion• Work in a fun and vibrant team environment

As a Shift Leader at our vibrant Downtown Boston location at 61 Bromfield St, Boston MA 02108, you will lead our team during the busy bakery shifts, embodying the spirit of 'Owning the Night' and ensuring a seamless flow of operations. Your dynamic leadership approach will involve crafting delightful orders, engaging in suggestive selling, baking fresh treats, and fostering a friendly atmosphere with our customers. You'll take pride in your role, knowing that your expertise contributes to a productive and enjoyable experience for everyone at Insomnia Cookies!Explore our engaging content to learn more about our culture!Discover Who We Are!Check Out Our TimelineOur Core Values SOME OF OUR SWEET SHIFT LEADER PERKS:• Flexible part-time scheduling• Pay-on-Demand - get paid daily for your shifts!• Paid vacation and sick leave• Interactive training and mentorship• Pet insurance for your furry friends• Job security with a rapidly expanding company• Opportunities for advancement• Work in a fun and energetic team environment• Employee discounts and complimentary cookies!

Join the Insomnia Cookies team as a Car Delivery Driver! As an integral part of our customer service experience, you will be responsible for delivering our delicious cookies straight to our customers’ doors. If you love driving and have a passion for providing excellent service, this is the perfect opportunity for you!

Join our dynamic team at Insomnia Cookies as a Car Delivery Driver! In this role, you will be responsible for delivering our delicious cookies and treats to our loyal customers in downtown Boston. If you have a passion for customer service and enjoy driving, this could be the perfect opportunity for you!

Join the Cookie Crew at our bustling Kenmore location, situated at 708 Commonwealth Avenue Boston, MA 02215. As an essential part of our team, you will embody the spirit of Insomnia Cookies! Your role involves engaging with our valued customers and creating our signature Warm and Delicious cookies that everyone loves. Explore our content below to discover more about us:Who We Are!Insomnia Cookies TimelineCore Values EXCITING PERKS OF BEING A COOKIE CREW MEMBER:· Flexible part-time scheduling· Pay-on-Demand (receive your earnings daily rather than weekly!)· Paid vacation and sick leave· Pet insurance for your furry companions· Engaging training and mentorship programs· Job security with a rapidly expanding and reputable brand· Clear paths for growth and promotion· A vibrant team atmosphere· Employee discounts and complimentary cookies with every shift!

Join the Cookie Crew at Insomnia Cookies in Downtown Boston, located at 61 Bromfield St, Boston MA 02108! As a key member of our team, you will engage with customers as the friendly face of our store while also indulging in the delightful art of baking our famous warm cookies. Learn more about us through our exciting videos below:Who We Are!Insomnia Cookies TimelineCore Values PERKS OF BEING PART OF THE COOKIE CREW:· Flexible part-time schedules to suit your lifestyle· Pay-on-Demand! Enjoy daily payouts for your shifts, eliminating the wait for weekly paychecks.· Paid vacation and sick leave for your peace of mind· Pet insurance to care for your furry family members· Engaging training and mentorship to help you grow· Job stability with a rapidly expanding and reputable company· Opportunities for growth and promotion within the company· Work in a fun and dynamic team environment· Enjoy employee discounts and FREE COOKIES every shift! YOUR ROLE AS A COOKIE CREW MEMBER:

The Assistant Bakery Operations Manager (ABOM) serves as a pivotal leadership role aimed at nurturing the next generation of Bakery Operations Managers. ABOMs are entrusted with executing bakery operations with a sense of urgency, precision, and accountability while honing the leadership skills essential for independently managing a bakery. Our downtown Boston store, located at 61 Bromfield Street, Boston, MA 02108, is looking for individuals ready to take on this exciting challenge.This position harmoniously combines hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs are expected to function as a seamless extension of the Bakery Operations Manager (BOM) and must be prepared to take full ownership of bakery operations when necessary.KEY RESPONSIBILITIES:Operational Execution• Oversee all core bakery operations including inventory management, scheduling, staffing coordination, and administrative tasks.• Ensure unwavering adherence to product quality, cleanliness, food safety, and customer experience standards.• Support ordering processes, maintain inventory accuracy, and control shrinkage.• Assist in creating staff schedules and executing labor plans to meet operational goals.Talent & Team Development• Aid in the recruitment, interviewing, onboarding, and training of new team members.• Provide consistent coaching and immediate performance feedback.• Hold team members accountable to high standards while fostering a culture of growth and development.• Ensure training programs are executed according to company standards.Leadership & Ownership• Manage bakery operations independently in the absence of the BOM.• Demonstrate urgency, accountability, and disciplined operations.• Collaborate with the BOM and area leadership to identify operational gaps and implement effective solutions.• Ensure operational continuity during leadership transitions or staffing shortages.• Fulfill additional duties as assigned.WHAT SUCCESS LOOKS LIKE:• Ability to independently execute all BOM-level administrative and operational tasks.• The bakery is fully staffed, trained, and meeting high operational standards.• A strong culture of accountability and consistency is present.• Acts as a dependable operational leader during any coverage situations.• Shows clear readiness and upward mobility towards a BOM role.QUALIFICATIONS & EXPERIENCE:• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Exceptional operational discipline and attention to detail.• Proficient in coaching and developing hourly team members.• Comfortable in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business times.• Strong communication and problem-solving abilities.

Job Overview:As a Store Manager, you will play a crucial role in overseeing store operations in the absence of the Store Director. Your leadership will drive total store sales, profit, and expense management.Lead the Grocery, Drug, and Fresh Departments effectively.Key Responsibilities:Foster a customer-centric environment that emphasizes personalized service while addressing customer concerns in the absence of the Store Director.Provide guidance and mentorship to all store associates, ensuring that Department Managers are well-trained and supported.Manage the hiring process for grocery and drug department roles.Take accountability for the store's profitability through rigorous cost control and P&L analysis.Ensure effective merchandising strategies are followed to enhance product visibility and sales performance.Assess labor needs based on sales forecasts and market trends, scheduling associates accordingly.Maintain optimal inventory levels in departments, implementing procedures for inventory management.

Join Eataly as a Director of Store Operations where you will lead our efforts in creating exceptional customer experiences and operational excellence. In this pivotal role, you will be responsible for overseeing store operations, ensuring that we deliver the highest quality of service and product to our customers. You will collaborate with cross-functional teams to enhance store performance and drive sales growth.

As a Retail Store Manager at Brooks Running, you will lead and inspire a passionate team dedicated to delivering an exceptional customer experience. You will be responsible for overseeing all aspects of store operations, ensuring that sales goals are met, staff are trained effectively, and the store reflects the brand's commitment to quality and innovation. Your leadership will cultivate a positive work environment and empower team members to excel in their roles. Join us and help our customers find their perfect fit, both in footwear and in life!

Join our dynamic team at pavementcoffee as an Assistant Store Manager! In this pivotal role, you will assist the Store Manager in overseeing daily café operations while fostering a passion for coffee and bagels. You will cultivate a welcoming community atmosphere, build strong relationships, and ensure our team delivers the highest quality customer service. Adaptability is key, as you will navigate a fast-paced environment and leverage your team's strengths to create a unique and inclusive customer experience.

Join the Buck Mason Team as a Store Manager! Are you ready to embody the spirit of Buck Mason, immersing yourself in our culture and enhancing customer experiences? As the Store Manager, you will spearhead sales initiatives, deliver exceptional customer service, recruit and train staff, manage payroll, oversee inventory, uphold store standards, and foster team development. We seek a dynamic leader with 3-5 years of experience in specialty retail management who is eager to guide our team toward success. Bring your charisma, expertise, and passion to our thriving environment!

Join us at Pavement Coffee House as a Store Manager, where you will play a pivotal role in our operations. Passionate about coffee and bagels, you are dedicated to fostering a vibrant community and cultivating strong team dynamics. In a fast-paced environment, your quick thinking and adaptability will be essential in ensuring your team excels. Utilize your team's unique strengths to create an exceptional customer experience that reflects our commitment to inclusivity and collaboration.

The Lead Store Advisor role at On Running in Boston centers on leadership, sales performance, and operational excellence. This position guides Store Advisors on the floor, supervises customer interactions, and helps shape the store’s daily operations. A strong sense of brand values and a commitment to delivering a high-quality retail experience are essential. What you will do Represent the brand: Consistently communicate On Running’s philosophy, values, and culture in every customer and team interaction. Lead the team: Mentor and motivate Store Advisors, encouraging a customer-focused approach and supporting their growth. Share product expertise: Maintain up-to-date knowledge of product details, company initiatives, and athlete stories. Offer ideas for merchandising, store events, and community outreach to increase store visibility. Support operations: Assist with inventory management, place new orders, and manage stock levels to ensure product availability. Uphold visual merchandising standards for an inviting store environment. Coordinate with leadership: Serve as the main contact for store leadership, IT, and Facility Management on operational issues, including product flow and store systems. Requirements Experience leading or mentoring retail teams Strong communication skills and a customer-first mindset Ability to manage inventory and maintain merchandising standards Comfort working with store operations and systems This position offers the chance to shape the future of retail at On Running, contribute ideas, and play a key part in the Boston store’s success.

Join our dynamic marketing and communications team as a Digital Marketing Specialist at JVS Boston! In this pivotal role, you will assist in crafting engaging content, driving program outreach, supporting events, and performing various essential tasks. Your contributions will be vital in promoting JVS Boston’s diverse program offerings, managing our vibrant social media presence, and designing impactful digital and print materials that align with our communication and marketing strategy.We seek a creative individual with a keen eye for aesthetics and a solid background in graphic design, photography, social media campaigns, and versatile writing tailored for diverse audiences. As part of our Advancement department, you will play a crucial role in client-facing outreach and donor engagement efforts.