Tech Support Specialist at Shift Technology | Boston, MA

Join Shift Technology, the leading AI platform revolutionizing the insurance sector. Our innovative technology fuses generative, agentic, and predictive AI to enhance underwriting, claims, fraud detection, and risk management. Our solutions drive operational efficiency and deliver exceptional customer experiences, making a measurable impact for the world's f…

Join our dynamic marketing and communications team as a Digital Marketing Specialist at JVS Boston! In this pivotal role, you will assist in crafting engaging content, driving program outreach, supporting events, and performing various essential tasks. Your contributions will be vital in promoting JVS Boston’s diverse program offerings, managing our vibrant social media presence, and designing impactful digital and print materials that align with our communication and marketing strategy.We seek a creative individual with a keen eye for aesthetics and a solid background in graphic design, photography, social media campaigns, and versatile writing tailored for diverse audiences. As part of our Advancement department, you will play a crucial role in client-facing outreach and donor engagement efforts.

About the Role:As the Chief Financial Officer (CFO) at Jewish Vocational Services Inc. (JVS), you will play a pivotal role in shaping our financial strategy and ensuring the sustainability of our mission-driven initiatives. You will oversee financial planning, risk management, record-keeping, and financial reporting, while working closely with the executive team to drive operational efficiency and fiscal integrity.

Join the vibrant team at Pavement Coffeehouse as a Shift Lead, where you will inspire and guide a group of dedicated coffee and food enthusiasts. Your passion for coffee craftsmanship and community engagement will help foster strong relationships both within our team and with our valued customers. As a Shift Lead, you will promote a positive and dynamic work environment, adeptly navigating the fast-paced and ever-evolving landscape of our café.

At WHOOP, we are committed to unlocking human performance and extending health span. As a key member of our Mechanical Engineering NPI team, you will play a pivotal role in shaping the future of wearable technology by developing cutting-edge, high-performance products that seamlessly integrate into users’ lives.We operate with urgency at WHOOP because our mission demands it. We design products for individuals who push their limits—and we hold ourselves to the same high standards. We expect our engineers to delve deeply into technical challenges, collaborate tirelessly, and take pride in their execution. The pace is fast, expectations are high, and the work is profoundly meaningful. This is not a position where you merely follow a blueprint. If you thrive on complex challenges, cross-functional teamwork, and the opportunity to deliver hardware at scale, this role will challenge and reward you.WHOOP is in search of a Tech Lead, Mechanical Engineering to spearhead the development of next-generation wearable platforms. This player-coach role entails leading a talented team of mechanical engineers while also actively contributing to product design and technical development.You will oversee the team responsible for designing and launching new WHOOP hardware lines, establishing strong engineering standards, managing technical risks, and ensuring high-quality execution from concept through production. This position requires robust systems thinking and experience in designing products that harmoniously combine compact packaging, precision mechanical interfaces, environmental robustness, and seamless integration with advanced electronic subsystems. You will collaborate cross-functionally with Industrial Design, Electrical Engineering, Product Management, Operations, and external manufacturing partners to bring innovative wearable products to market.This role is perfect for an experienced engineer who excels at the intersection of technical leadership, system architecture, product development, and team mentorship.

Join our dynamic team as a Shift Leader at our newest location in Back Bay, situated at 222 Clarendon Street Boston, MA 02116. As the driving force behind our bakery operations, you will play a pivotal role in ensuring a smooth and successful shift. Your ability to anticipate customer flow and manage team dynamics is crucial to our mission of “Owning the Night.” Your responsibilities will encompass order preparation, suggestive selling, baking, and engaging with our valued customers. Take pride in being a key player in creating an enjoyable and productive atmosphere at Insomnia Cookies!Explore our engaging content to learn more about us!Who We Are!Insomnia Cookies TimelineCore Values SOME OF THE SWEET PERKS OF BEING A SHIFT LEADER:• Flexible part-time scheduling options• Pay-on-Demand (Access your earnings daily instead of waiting for the end of the week!)• Paid vacation and sick leave• Interactive training and mentorship programs• Pet insurance to care for your furry friends• Job stability with a reputable and rapidly growing company• Opportunities for growth and promotion• Work in a fun and vibrant team environment

As a Shift Leader at our vibrant Downtown Boston location at 61 Bromfield St, Boston MA 02108, you will lead our team during the busy bakery shifts, embodying the spirit of 'Owning the Night' and ensuring a seamless flow of operations. Your dynamic leadership approach will involve crafting delightful orders, engaging in suggestive selling, baking fresh treats, and fostering a friendly atmosphere with our customers. You'll take pride in your role, knowing that your expertise contributes to a productive and enjoyable experience for everyone at Insomnia Cookies!Explore our engaging content to learn more about our culture!Discover Who We Are!Check Out Our TimelineOur Core Values SOME OF OUR SWEET SHIFT LEADER PERKS:• Flexible part-time scheduling• Pay-on-Demand - get paid daily for your shifts!• Paid vacation and sick leave• Interactive training and mentorship• Pet insurance for your furry friends• Job security with a rapidly expanding company• Opportunities for advancement• Work in a fun and energetic team environment• Employee discounts and complimentary cookies!

About NOBLE:NOBLE is dedicated to enhancing the Nation’s readiness through a worldwide team of experts, boasting over 150 contract vehicles and a diverse inventory of millions of products. We pride ourselves on offering top-tier products, innovative solutions, comprehensive services, and exceptional logistics capabilities within the Defense and Government Services sectors.Position Overview:The Sales Support Specialist is vital to the seamless execution of customer orders post-placement. This role emphasizes administrative coordination, effective customer communication, and collaborative problem-solving to ensure orders are processed accurately and in a timely manner. As the primary liaison, you will guarantee customer satisfaction while adeptly navigating various systems, contracts, and internal protocols.Key Responsibilities:Oversee and manage the complete lifecycle of sales orders from initiation to fulfillment.Act as the central point of contact for customers regarding all inquiries and updates related to their orders.Collaborate with internal departments (sales, operations, finance, customer service, contracts) to ensure prompt order execution.Monitor order status, anticipate potential risks or delays, and proactively address any issues.Process and oversee order modifications, including extensions, contract adjustments, and change requests.Verify and reconcile order details, contracts, and customer specifications to maintain accuracy.Update and manage data within Salesforce, NetSuite, and other internal tracking systems.Utilize Excel for data analysis, including the creation of pivot tables, to support reporting and troubleshooting.Investigate discrepancies and implement effective solutions with meticulous attention to detail.Contribute to continuous improvement initiatives by identifying process gaps and suggesting enhancements.Core Competencies:Analytical & Detail-Oriented: Capable of interpreting complex data to ensure precision.Critical Thinking: Proactively identifies challenges and formulates effective solutions.Problem Solving: Proficient in resolving order-related issues in a dynamic environment.Organization & Time Management: Skilled in managing concurrent orders and priorities efficiently.Communication: Demonstrates professionalism in interactions with customers and colleagues alike.Adaptability & Learning Agility: Eager to learn new systems, processes, and industry-specific requirements.

Join our team as an Implementation Specialist, where you will play a crucial role in optimizing our innovative hiring software for top-tier companies across various industries.Lever, founded a decade ago, addresses one of the most critical challenges faced by organizations today: attracting and hiring exceptional talent. Our next-generation hiring software is trusted by industry giants such as Netflix, Shopify, and Spotify to scale their teams effectively. We pride ourselves on our commitment to a people-first culture and are honored to be recognized as the #1 workplace in San Francisco and among the best in the United States. As we continue to grow, we are eager to welcome passionate individuals who share our vision.This is a test

Join our innovative team at Lever, where we are revolutionizing the hiring landscape. As a Software Engineer, you will play a pivotal role in developing cutting-edge software solutions that empower companies like Netflix, Shopify, and Spotify to recruit top talent effectively. We are proud of our people-first culture and the recognition we've earned as a top workplace.

Join Axon as an Executive Assistant and be part of a dynamic team dedicated to creating innovative solutions for public safety. As an Executive Assistant, you will play a pivotal role in supporting senior executives, managing schedules, organizing meetings, and ensuring efficient office operations.

SimpliSafe is dedicated to home security, with a mission to help customers protect what matters most. The company encourages employees to grow their careers while working together to support those who depend on its products. Work Model This Compliance Specialist position follows a hybrid schedule based in Boston, MA. Teams gather in the Boston office for two core days each week, typically Tuesday, Wednesday, or Thursday, to collaborate in person. For the remaining days, employees have the option to work remotely or from the office, offering a mix of flexibility and face-to-face teamwork.

About Beauty Barrage:Beauty Barrage is a premier strategic sales management firm, renowned for our dynamic Field Team that supports leading beauty brands across North America. Partnering with top retailers such as Sephora, ULTA, and Bluemercury, we provide exceptional in-store support. With a team of over 200 beauty professionals operating in more than 3,000 locations across the U.S. and Canada, we are proud to be recognized on the Inc. 5000 list of fastest-growing companies.Position Overview:As a Brand Specialist, you will play a crucial role in enhancing our client brands' presence and performance within assigned retailers. Your primary responsibilities will include meeting sales goals, building strong relationships with key stakeholders, and increasing brand visibility.You will report to the Field Sales Manager or Brand Executive, depending on your designated market. Ideal candidates are self-motivated, results-driven, and possess a genuine passion for the beauty industry.This part-time role offers a flexible work schedule that adapts monthly based on brand requirements and your willingness to travel.

One Medical has provided primary care for over 15 years, combining in-person and 24/7 virtual visits, on-site labs, and support for preventive care, chronic conditions, and mental health. Now part of Amazon, One Medical continues to expand its reach and welcomes team members from all backgrounds. Role overview This Medical Assistant role, also known as Lab Services Specialist or Member Support Specialist, is based in Boston, MA. The position focuses on creating a smooth, welcoming experience for every patient who walks through the door. Medical Assistants handle venipuncture, offer clinical support, and guide patients through their care. Keeping the office lobby inviting and aligned with the One Medical brand is also part of the daily routine. What you will do Perform venipuncture and assist with clinical tasks Act as a patient ambassador to ensure a positive visit Support the Practice Coordinator, Operations Manager, and healthcare team Help maintain the appearance and atmosphere of the office lobby Identify ways to improve the patient experience and suggest solutions Communicate clearly with patients and colleagues, both in person and in writing Work collaboratively and adapt to feedback and changing needs Requirements Strong interpersonal skills and a commitment to service Ability to collaborate and solve problems with empathy Self-awareness and motivation for personal growth Comfort working in a feedback-driven, team-based setting Dedication to creating memorable experiences for patients and coworkers

Join Shift Technology, the premier AI-driven platform revolutionizing the insurance sector. Our innovative solutions leverage generative, agentic, and predictive AI to enhance underwriting, claims processing, and fraud detection, ultimately delivering exceptional operational efficiency and customer satisfaction. Trusted by leading insurers globally, we provide impactful AI solutions that drive real results.At Shift, our culture thrives on innovation, trust, and a commitment to transforming the insurance landscape through our SaaS offerings. Our diverse team hails from over 50 countries, uniting to shape the future of insurance.About the TeamAs part of our expansive Data Science team, you will collaborate with over 200 skilled Data Scientists worldwide.This role encompasses a full lifecycle of data science and engineering, providing you with a wealth of technical and professional experience in client engagement, data analysis, and coding.Our company size strikes a balance, allowing individual contributions to significantly impact our success while maintaining our position as a global leader in innovation.Your expertise will be pivotal in deploying enterprise-level solutions for our clients, working closely with our technical specialists.

COMPANY OVERVIEWKKR is a premier global investment firm that provides alternative asset management and innovative capital markets and insurance solutions. Our mission is to deliver compelling investment returns through a disciplined and strategic investment approach, exceptional talent, and a commitment to fostering growth in our portfolio companies and communities. KKR manages investment funds that focus on private equity, credit, and real assets, alongside strategic partnerships that oversee hedge funds. Our insurance subsidiaries, operating under Global Atlantic Financial Group, offer a range of retirement, life, and reinsurance products. References to KKR’s investments include activities from our affiliated funds and insurance entities.TEAM OVERVIEWKKR's Technology organization is comprised of dedicated technologists and product managers united by a common goal: to create outstanding products and solutions that deliver significant value to our stakeholders, clients, and investors. Our enthusiasm for technology and innovation drives our dedication to developing high-quality, impactful solutions that tackle complex challenges and adapt to the evolving needs of our sophisticated businesses.Collaboration is fundamental to our organization's success. We prioritize open communication and continuous learning, cultivating a culture that celebrates diverse perspectives and collective accomplishments. Our extensive global reach enhances the integration of various ideas and viewpoints in product and solution delivery, enabling us to develop comprehensive, adaptable, and scalable solutions. We focus on achieving results, emphasizing excellence in our deliverables while remaining responsive to the dynamic requirements of our businesses.POSITION SUMMARYKKR is looking for a Network Engineer to join our Global Network Engineering team based in Boston, Americas. This role demands a hands-on technical leader capable of designing, implementing, and managing KKR’s global networking infrastructure, which includes 44 offices around the world, multiple data centers, and cloud points of presence across EMEA, APAC, and North America. This is a hybrid position, requiring 4 days per week in the Boston office.

Medical DirectorLocation: Boston, MASchedule: Full TimeSalary: $200,000 - $300,000About Infinite Medical P.C.At Infinite Medical P.C., we are dedicated to revolutionizing patient care through a nationwide network of skilled practice providers and specialty clinicians. Our commitment to quality care is enhanced by our collaboration with MedElite Healthcare Management Group, focusing on delivering compassionate, individualized care to residents in skilled nursing and long-term care facilities. Together, we advocate for innovation and cooperation, striving to transform senior care across the country.Job SummaryWe are searching for an enthusiastic and empathetic Medical Director to join our esteemed team. In this pivotal role, you will oversee the provision of comprehensive patient care, ensuring exceptional service and the promotion of best practices among the healthcare team. You will lead and mentor clinical staff, fostering a collaborative atmosphere while upholding the highest standards of patient care. This is a remarkable opportunity to positively influence patient outcomes and contribute to the advancement of our medical team.ResponsibilitiesProvide continuous oversight, mentorship, and clinical guidance to maintain excellence in care.Encourage a collaborative culture that supports best practices and ongoing professional growth.Lead the recruitment and credentialing processes for new medical staff.Chair or co-chair the Quality Assurance and Performance Improvement (QAPI) Committee quarterly.Assist in preparing for Department of Health (DOH) surveys, ensuring compliance with regulations.Drive the implementation of innovative clinical programs and initiatives.Stay updated on advancements in geriatric and long-term care to enhance clinical offerings.Provide direct patient care to residents, delivering the highest quality of clinical treatment and support.

Role Overview redsox is hiring a Data Engineer in Boston, MA. This role focuses on designing and building data solutions that support decision-making throughout the company. The Data Engineer will work closely with teams from different departments to understand their needs and deliver reliable, scalable data pipelines. What You Will Do Design and implement data pipelines to support analytics and reporting Collaborate with cross-functional teams to gather data requirements Build solutions that help the organization make informed decisions Location This role is based in Boston, MA, United States.

At WHOOP, our commitment is to enhance human performance and healthspan. We empower our members to achieve their best by providing them with profound insights into their health and daily activities.As the Staff Electrical Engineering Technical Lead on the WHOOP Hardware team, you will play a pivotal role in shaping the future of our wearable technology. You will be the primary electrical authority for significant, impactful hardware projects, steering the design of essential subsystems that influence how our products are worn, experienced, and expanded.This position is dynamic and hands-on, where you will have the opportunity to influence architectural decisions across various domains and lead a team focused on executing New Product Introductions (NPI) for WHOOP’s flagship wearable products. It is an excellent fit for individuals who are passionate about engineering sophisticated, compact hardware at scale and thrive within collaborative settings.

Join Our Team as a Customer Support SpecialistAt Eyebot, we are driven by a commitment to redefine vision care. As an innovative technology company headquartered in the vibrant neighborhoods of Boston, we aim to make vision care universally accessible. Our cutting-edge vision test kiosks, supported by esteemed investors and the National Science Foundation, are at the forefront of transforming how vision care is provided.If you are enthusiastic about tackling significant challenges and contributing to the future of vision care, we invite you to apply.Your RoleAs a Customer Support Specialist, you will serve as a reliable and empathetic resource for Eyebot users, our retail partners, and our clinical team. Ideal candidates will have substantial hands-on experience in customer support, demonstrating the ability to engage with diverse audiences with understanding, clarity, and sound judgment.This role entails balancing the needs of end customers, retail teams, and clinical staff. Your adept communication skills, composure under pressure, and focus on enhancing the customer experience will be vital to your success.This hybrid role requires shifts from 12 PM to 10 PM, seven days a week, including weekends. Team members work five shifts weekly, totaling 37-40 hours, with schedules shared at least 30 days in advance. We value collaboration in scheduling, ensuring you have a say in your work hours. During onboarding, expect to be onsite 3-4 days per week, transitioning to one day per week once trained, with no onsite obligation on weekends. Team members also share a rotating on-call schedule for urgent support needs, communicated at least 30 days in advance.Our office is located in Boston’s North End.Key Responsibilities:Assist Eyebot users, retail partners, and clinical staff with inquiries regarding kiosk usage, workflows, results, and overall customer experience, delivering clear, empathetic support to ensure smooth interactions.Utilize Zendesk (email, phone, chat) to manage support tickets accurately, logging details, categorizing appropriately, and following through to resolution.Collaborate effectively while knowing when to escalate issues to the appropriate teams, ensuring cohesive and customer-focused communication.Identify trends, recurring inquiries, and opportunities for improvement to enhance the overall customer experience.