Hardware Customer Project Lead

Join the Bosch Group as a Hardware Customer Project Lead, where you will play a pivotal role in managing hardware projects from inception to completion. You will be responsible for coordinating between customers and internal teams to ensure project deliverables meet specifications and timelines.

Your role in driving innovation:Design and enhance hardware and software test systems for automotive electronics, ensuring solutions are robust, efficient, and scalable for mass production;Conduct data analysis, develop insightful dashboards (using tools like Power BI, Tableau, or similar), and create queries and KPIs to support data-driven decision-making;Work collaboratively with development teams to identify, analyze, and resolve issues related to testing;Prepare and maintain comprehensive technical documentation, assist in internal and external audits, and contribute to DLR activities;Engage in the industrialization of new test systems, which includes configuration, validation, and commissioning of equipment;Assist in the setup of test systems in production lines, both locally and internationally;Evaluate and validate test results, ensuring compliance with quality and performance standards;Monitor and enhance test system performance through KPIs such as First Pass Yield (FPY), retest rate, and test duration;Contribute to ongoing improvement initiatives, identifying chances to enhance cost-efficiency, reliability, and technological capabilities;Facilitate knowledge transfer through clear documentation and effective communication with cross-functional teams.

Role overview Bosch Group seeks a Hardware & Software Test System Engineer in Braga. The position centers on upholding quality and reliability across Bosch’s hardware and software solutions. This engineer plays a key part in supporting the organization’s standards and ongoing dedication to delivering dependable products. What you will do Design test plans for both hardware and software systems Develop and carry out test procedures Run tests to check system performance and reliability Support the ongoing improvement of testing processes

Contribute to a Safer Future:As a Hardware and Software Test System Engineer at Bosch, you will be an integral part of a dynamic team dedicated to industrializing test systems for Radar, instrumentation, and Advanced Driver Assistance Systems (ADAS). Your pivotal role will enhance the quality and reliability of systems designed to make driving safer on a global scale.Design and optimize hardware and software test systems tailored for automotive radar and ADAS technologies.Develop technical concepts, draft requirement specifications, and assist in the sourcing process.Engage with suppliers throughout the development and assembly of test equipment.Drive enhancements for existing machinery and test systems.Provide training to operators and maintenance teams on the calibration, operation, and upkeep of sophisticated equipment in Bosch facilities worldwide.Maintain thorough documentation, promote knowledge transfer, and ensure structured communication within the organization.Collaborate with multidisciplinary teams to address and solve complex technological challenges.

Join Side Inc. as a LQA Project Manager, where you will play a pivotal role in leading localization quality assurance projects. You will collaborate with cross-functional teams to ensure the highest standards of quality in our localization efforts. This position offers an exciting opportunity to shape the localization processes and drive excellence in our products.

We are seeking a highly motivated Project Manager to join our dynamic team at Bosch Group. As a Project Manager, you will play a crucial role in overseeing projects from inception to completion, ensuring they are delivered on time and within budget. You will collaborate with various stakeholders, manage resources, and lead a team to achieve project objectives effectively.

Are you enthusiastic about delivering exceptional customer support? Do you aspire to be part of a leading BPO company in Braga? Our client is a renowned global leader and one of the largest employers in Portugal.Your role as a Customer Support Agent will be pivotal in ensuring the highest quality service for customers, while collaborating with prestigious international brands.Your Responsibilities:Manage inbound calls and customer inquiries with professionalism;Address customer queries and provide effective solutions in a timely and empathetic manner;Maintain accurate records of customer interactions, questions, and feedback in the customer service database;Troubleshoot issues using open-ended questions, support documents, and system training;Offer solutions and recommendations for common problems and frequently asked questions.

Your Role in Shaping the Future:• Lead the Charge: Take the helm of mechanical design initiatives for cutting-edge ADAS sensors, overseeing projects from the initial quotation phase to Start of Production (SOP), while providing continuous support for series production and implementing improvement initiatives (change packages, RPP).• Be the Expert: Act as the principal technical liaison for all mechanical design elements, nurturing strong partnerships with our esteemed customers and strategic suppliers.• Drive Excellence: Prepare and diligently manage project documentation, aligning with our stringent ME best practices.• Master the Metrics: Strategically plan, monitor, and manage engineering costs to ensure projects meet challenging quality, budget, and timeline objectives.• Communicate with Impact: Develop and present engaging project status updates and vital management reports to keep all stakeholders well-informed and involved.• Foster Collaboration: Promote synergies and efficiency across various engineering disciplines, including mechanical design, reliability engineering, and simulation. Collaborate closely with our global partners to achieve shared success.

Join Bosch Group as an ADAS Engineering Project Manager specializing in Quality Assurance. In this pivotal role, you will lead projects that enhance the quality and performance of Advanced Driver Assistance Systems (ADAS). Your expertise will drive product excellence and ensure compliance with industry standards.

Join Speechify as a Tech Lead for our Android Core Product team in Braga, Portugal. In this pivotal role, you will oversee the development and enhancement of our Android applications, leading a talented team to deliver innovative solutions that positively impact our users. You will collaborate with cross-functional teams to define product vision, ensure technical excellence, and maintain high standards of quality.

Are you enthusiastic about customer support? Join one of the leading BPO companies in Braga, renowned for its excellence in service. Our client is a global powerhouse and among the largest firms in Portugal.Your role as a Customer Support Agent will involve providing unparalleled service to customers while collaborating with prestigious international brands.Your Responsibilities:Respond to incoming calls and inquiries from customers.Provide timely and empathetic support to resolve customer service issues.Maintain accurate records of customer inquiries, questions, and feedback in the customer services database.Utilize troubleshooting techniques, including open-ended questions and reference materials.Offer solutions to common problems and frequently asked questions.

Join us as a freelance Customer Experience Evaluator in the premium automotive sector.Become a part of CXG, a global leader in customer experience, and collaborate with iconic brands such as Genesis, Maserati, Jaguar, Bentley, and other luxury names. We empower premium brands to enhance their customer experiences through insights derived from real evaluations.As we expand our network of collaborators in Portugal, we are seeking responsible, organized, and detail-oriented individuals who are available to conduct customer experience evaluations at dealerships and retail points in the Porto and Braga areas.This is a project-based freelance collaboration, where assignments are compensated, well-structured, and allocated based on the collaborator's geographic location. Participation can be ongoing or occasional, depending on your availability.Role OverviewAs a Freelance Customer Experience Evaluator, you will assess actual customer experiences and provide structured feedback through our digital platform.Each assignment is clearly defined and generally lasts about 20–30 minutes, making this opportunity suitable for students, young professionals, or anyone looking for a flexible role that fits around other commitments.Key ResponsibilitiesSelect assignments based on your availability and locationPay close attention to all details: environment, service quality, digital and in-person interactions, follow-up communications, and the complete customer journeyProvide honest and detailed feedback through online surveysWhy Collaborate with CXG?Freelance collaboration, project-based, with flexible hoursCompensated assignments (details provided for each project)Opportunity to work with luxury brands and be part of a global communitySelection ProcessApplication through this platformBrief screeningAccess to available projects in your areaRequirementsMinimum age: 18 yearsInterest in the automotive sectorDesire to improve customer experiences and retail environmentsStrong interpersonal skills and comfort engaging with the publicHigh attention to detail and ability to discreetly observe in-store experiencesValid driver's license and access to a personal vehicleAbility to provide objective, impartial, and structured feedbackResponsibility and punctuality in completing online questionnaires after each assignment

Your role in shaping the future:Become a vital part of the industrialization process for automotive infotainment test systems, emphasizing RF testing, high-frequency measurements, and adherence to broadcast communication standards;Design and specify hardware and software architectures for innovative test stations based on project specifications;Collaborate with suppliers throughout the development and construction phases of test machinery, ensuring adherence to technical and quality standards;Conduct machine acceptance evaluations in line with Bosch quality requirements and automotive industry benchmarks;Engage in the installation and commissioning of new production lines, both domestically and internationally;Integrate cutting-edge test system technologies into production environments successfully;Plan, organize, and execute testing activities in accordance with established test protocols;Identify and implement technological innovations that enhance the cost-effectiveness, performance, and efficiency of test systems and products;Develop and maintain thorough documentation for test systems, facilitating knowledge transfer among teams;Install new equipment, create and commission test programs, and conduct measurement capability assessments;Review, validate, and document test outcomes to ensure dependable and consistent processes;Provide technical support for sample and series production;Track key performance indicators (FPY, retest rate, test time) and advocate for continuous improvement initiatives.

Join our dynamic team at crossbordertalents, a leading global marketplace for high-quality refurbished devices. Our stringent evaluation process ensures that only the most reputable refurbishers can sell on our platform. As a Customer Support Representative, you will deliver exceptional and friendly service to our customers, efficiently addressing any concerns they may encounter. Your commitment to maintaining high service standards will play a crucial role in driving customer satisfaction while ensuring that you enjoy your daily contributions.

Join our dynamic team at Crossborder Talents, a leading global marketplace for refurbished devices. We pride ourselves on our strict evaluation process, ensuring that only the finest refurbishers can showcase their products on our platform. As a French Customer Support Agent, you will deliver exceptional service, warmly assisting our valued customers and efficiently addressing any challenges they encounter.Your commitment to excellence will help us maintain high standards of customer satisfaction, making every workday enjoyable and fulfilling.Your Role as a Customer Support Agent:Provide support to clients through inbound calls, chat, or email during the after-sales process, addressing inquiries related to reservations and fulfilling customer requests.Resolve product or service issues by clarifying and understanding customer complaints.Deliver accurate, valid, and comprehensive information using appropriate methods and tools.

Brick Brands is hiring a Bilingual Customer Service Agent in Braga to support Spanish-speaking customers. This position centers on moderation and engagement, helping customers resolve issues and ensuring a positive experience. Role overview This role focuses on communicating clearly with customers, handling inquiries, and moderating interactions as needed. The goal is to maintain a welcoming and supportive environment for the Spanish-speaking community. What you will do Respond to customer questions and concerns in Spanish Moderate online interactions to uphold community guidelines Engage with customers to improve satisfaction and build trust Requirements Fluency in Spanish and another language Strong communication skills Ability to work in Braga

Join Mercier Consultancy as a Portuguese Speaking Customer Service Representative in Sofia, Bulgaria! We are thrilled to offer a comprehensive relocation package to facilitate your move. We seek enthusiastic individuals dedicated to delivering exceptional customer service to our Portuguese-speaking clients.In this dynamic role, you will address inquiries from our Portuguese-speaking customers, providing effective solutions and ensuring an outstanding experience with our services. Your contributions will be vital in building lasting relationships and enhancing customer satisfaction.Key ResponsibilitiesProvide exceptional customer service in both Portuguese and English across various communication channels.Manage customer inquiries, complaints, and requests with professionalism.Document customer interactions accurately in our CRM system.Work collaboratively with team members to resolve complex customer issues.Gather customer feedback to support service enhancements.Stay informed about our product and service offerings to deliver knowledgeable support.Engage in continuous training and development to refine your skills.

Join Bosch Group as an ICP – IQIS Complaints Process Specialist during a maternity leave period. In this critical role, you will be responsible for managing and resolving customer complaints effectively and efficiently. Your expertise will ensure that customer feedback is incorporated into our continuous improvement processes.

Join our dynamic team at Metromakro as a Sales Representative in Braga! We are looking for an enthusiastic individual who is passionate about sales and customer engagement. In this role, you will be responsible for promoting our products, building strong customer relationships, and driving sales growth. If you thrive in a fast-paced environment and are eager to contribute to our success, we want to hear from you!

About UsAt Side Inc. (formerly PTW), we are a leading global provider of video game development and services, dedicated to delivering innovative technical and creative solutions to some of the largest gaming studios worldwide. Established in 2009 and backed by over 30 years of expertise from our parent company in Japan, Side has expanded its reach to 20 studios across 14 countries, including North America, Europe, South America, and Asia.Our comprehensive services include game development, art and audio production, quality assurance, localization services, player support, community management, and data services. Join us in our mission to craft extraordinary gaming experiences and become part of a passionate global team!For more details, visit www.side.inc.Role OverviewWe are seeking dedicated Full-Time Italian Player Support Advocates to join our team. In this role, you will embody our brand and provide exceptional support to gamers and loyal customers. We value individuals who possess a passion for customer service, remain calm under pressure, and approach challenges with a proactive and positive attitude.Working in a diverse, multilingual atmosphere, your primary objective will be to ensure a smooth and rewarding customer experience. We offer comprehensive training and ongoing support, along with clear pathways for career advancement, including opportunities to become a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even Game Master!Key ResponsibilitiesResolve customer inquiries with a focus on first-contact resolution, ensuring responses are delivered with care, attention to detail, and professionalism.Adhere to response time commitments and prioritize providing solutions while maintaining customer confidentiality.Address technical issues raised by customers through live chat and other communication channels, utilizing fault-finding analysis to furnish effective solutions. While most interactions will be non-voice, you may occasionally communicate via telephone for follow-ups.Collaborate effectively within a dynamic team environment, contributing to shared objectives to enhance the overall customer care experience.Deliver a world-class service characterized by exceptional response quality and commitment to excellence.