Operations Intern

Are you eager to contribute to the success of over 70 Van der Valk Hotels & Restaurants by supporting their growth and development? For September 2026, we are looking for an enthusiastic Service & Success Intern at Valk Service Center.Your InternshipAs a Service & Success Intern, you will be the indispensable link between our internal staff, the hotels, our …

Wil jij een essentiële bijdrage leveren aan het succes van meer dan 70 Van der Valk Hotels & Restaurants door hen te ondersteunen in hun groei en ontwikkeling? Voor februari 2026 zijn we bij Valk Service Center op zoek naar een gemotiveerde Service & Succes Stagiair(e).Jouw rol tijdens de stageAls Service & Succes stagiair(e) ben jij de cruciale schakel tussen onze interne medewerkers, de hotels, gasten en klanten van de Valk Store. Je bent verantwoordelijk voor een breed scala aan taken die vaak gelijktijdig uitgevoerd moeten worden. Dankzij jouw organisatorische vaardigheden en vermogen om snel te schakelen, zorg je ervoor dat alles efficiënt verloopt.Jouw taken omvatten onder andere:Ondersteuning bij systemen die onze hotels draaiende houden, zoals het reserveringssysteem;Beheer van de website;Ondersteuning bij de online incheckmodule;Beantwoorden van vragen van gasten omtrent de Valk Giftcard en ons Valk Loyal-programma.Daarnaast speel je een belangrijke rol in de Valk Store, waar je ervoor zorgt dat klanten het unieke Van der Valk-gevoel ook thuis kunnen ervaren. Jouw verantwoordelijkheden zijn onder andere:Klanten adviseren;Contact onderhouden met leveranciers;Verwerken van binnenkomende orders.Met jouw inzet en enthousiasme til je de service van onze hotels naar een hoger niveau en zorg je voor een onvergetelijke gastbeleving - zowel online als offline.Je teamHet Service & Succes-team bestaat uit 12 gedreven collega's die fungeren als de verbindende schakel tussen de hotels, gasten en andere afdelingen. Samen zorgen we ervoor dat hotels soepel functioneren en gasten zich altijd welkom en gewaardeerd voelen.

Are you eager to elevate our online distribution and have you always been curious about the pricing and reservation policies of our hotels? Starting February 2026, Valk Service Center is looking for a Revenue Management Intern.Your InternshipYour role will involve supporting various hotels in achieving optimal revenue daily. As a Revenue Management Intern, you will assist different revenue managers in developing revenue strategies for multiple hotels. This includes creating optimal pricing models for hotel rooms and exploring special offers for diverse guest types to ensure maximum occupancy.Are you ready to help create various pricing models?In addition, you will support our Revenue Coordinators who are responsible for daily rate adjustments for hotel rooms and managing input and output for our property management system (PMS) and revenue management system (RMS). Once you grasp the fundamentals of revenue management, you will dive into the systems to take on these tasks independently.Your TeamThe Revenue team currently consists of 18 colleagues dedicated to formulating pricing strategies based on data analysis, communicating with hotels, and seeking revenue optimization opportunities in collaboration with the hotels. Together, we are committed to building a future-ready Revenue department through close teamwork, always being there for one another. We work in clusters for daily interactions and hold weekly team meetings every Wednesday to discuss ongoing matters in different hotels, sharing best practices and successes. Additionally, we enjoy lunching, exercising, and socializing together.The OrganizationWorking with us means being a part of the most hospitable hotels in the Netherlands. A bright smile on our guests' faces is our ultimate goal! You will be working at the Valk Service Center, the support organization for over 70 Van der Valk hotels in the Netherlands and abroad. Our teams, including marketing, revenue management, and HR, collaboratively support our hotels in the best possible manner from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Are you eager to elevate our online platform and have you always been curious about the technical aspects of our hotels? Starting February 2026, Valk Service Center is looking for a Business Analyst / Tester Intern.Your InternshipAt Valk Service Center, we are constantly striving to enhance the technical landscape for the Van der Valk hotels, and you can be a part of this journey! As a Business Analyst intern within the Development team, you will support various development teams by executing test scenarios, brainstorming new opportunities, and assisting in the elaboration of ideas. Together, you will ensure that features evolve from initial concepts to successful products.Are you ready to help improve our platform?You will be joining a product team consisting of multiple development teams, business analysts, and other specialists, all dedicated to researching and developing new functionalities. These can range from visual enhancements, such as a website redesign, to technical challenges, like establishing and optimizing API structures between various applications. There will be plenty of variety! We will explore your interests together and find ways for you to support the team independently, seeking new challenges and opportunities for personal growth throughout your internship.Your TeamWithin the Product Team at Valk Service Center, you will work closely with a tight-knit group of 14 colleagues, including our data team. Additionally, we collaborate with an external development partner, where 4 sprint teams are actively working on the platform. We primarily operate from Breukelen, but you will also have the chance to visit our development partner in Noordwijk during your internship.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our mission is to bring bright smiles to our guests' faces! You will be employed at the Valk Service Center, the support organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and data, we collectively strive to support our hotels in the best possible manner. This is achieved in our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Are you ready to elevate our online platform and have you always been curious about the technical workings of our hotels? Starting from February 2026, Valk Service Center is looking for a Business Analyst / Tester Intern.Your InternshipAt Valk Service Center, we strive daily to enhance the technical landscape for Van der Valk hotels, and you can be a part of that journey! As a Business Analyst intern within the Development team, you will support various development teams by navigating test scenarios, brainstorming new opportunities, and assisting in the elaboration of ideas. Together, you will ensure that features evolve from initial concepts into successful products.Do you want to help improve our platform?You will join the product team, which consists of multiple development teams, business analysts, and other specialists. Together, they focus on researching and developing new functionalities, ranging from visual enhancements, such as a website redesign, to technical issues, such as setting up and optimizing API structures between various applications. In short, there's plenty of variety. We will explore your interests and how you can independently support the team. During your internship, we will continuously look for new challenges and opportunities for your personal development.About Your TeamWithin the Product team at Van der Valk Service Center, you will work with a close-knit team of 14 colleagues, including our data team. Additionally, we collaborate with an external development partner, where 4 sprint teams are working on the platform. While we primarily work from Breukelen, we frequently visit our development partner in Noordwijk. It’s quite possible that during your internship, you will take a look behind the scenes and collaborate with that team.About the OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our goal is to bring bright smiles to our guests' faces! You will be employed at Valk Service Center, the support organization for over 70 Van der Valk hotels in the Netherlands and abroad. In various teams such as marketing, revenue management, and data, we work together to support our hotels in the best possible way, all from our modern office in the beautiful Van der Valk Hotel in Breukelen.

Are you eager to contribute to the success of over 70 Van der Valk Hotels & Restaurants by supporting their growth and development? We are seeking a motivated Service & Success Intern to join the Valk Service Center starting February 2026.Your InternshipAs a Service & Success Intern, you will be the vital link between our internal staff, hotels, guests, and customers of the Valk Store. You will handle a variety of tasks that often require simultaneous execution. Your organizational skills and ability to adapt quickly will ensure smooth operations.During your internship, you will assist us in several areas, including:All systems that keep our hotels running, such as the reservation system;The website;The online check-in module;Responding to guest inquiries about the Valk Giftcard and our Valk Loyal program.Additionally, you will play a crucial role in the Valk Store, ensuring our customers can experience the unique Van der Valk ambiance at home. Your responsibilities will include:Advising customers;Maintaining contact with suppliers;Processing incoming orders.With your enthusiasm and commitment, you will elevate the service level of our hotels, creating unforgettable guest experiences both online and offline.Your TeamThe Service & Success team consists of 12 dedicated colleagues who serve as the connecting link between the hotels, guests, and other departments. Together, we ensure that hotels function seamlessly and that guests always feel welcome and appreciated.The OrganizationWorking at the Toucan means being part of the most hospitable hotels in the Netherlands. A radiant smile on our guests' faces is our ultimate goal! You will be part of the Valk Service Center, which facilitates...

Are you analytically minded, quick to identify relationships, and eager to develop your skills as a Finance professional? Starting April 2026, Valk Service Center and Valk Purchasing are looking for a Finance Intern.Your InternshipDuring your internship in the Finance department at Valk Service Center and Valk Purchasing, you will engage with various financial processes. Your tasks will include processing purchase invoices and conducting financial analyses. You will also assist in monthly closures, annual accounts, system implementations, and various management reports. To gain deeper insight into these processes, you will support daily operations and effectively contribute as a full-fledged team member in the Finance department.Will you collaborate with the team to produce financial analyses?Do you enjoy addressing financial inquiries from Van der Valk hotels? You will gladly assist! There is ample opportunity for you to take on your own responsibilities and projects that align with your interests and our ongoing initiatives. You thrive on working independently and find energy in managing and completing projects. This role offers the opportunity to implement improvements in collaboration with others.Your TeamThe Finance team currently consists of five colleagues and one team leader. During your internship, you will be responsible for the Finance department at Valk Service Center and Valk Purchasing. The team fosters a friendly atmosphere and a 'Work hard, Play hard' mentality. As a small, close-knit team, we maintain an open culture where sharing and asking questions are encouraged. Additionally, we enjoy lunch and socializing with our colleagues.The OrganizationWorking with the toucan means being part of the most hospitable hotels in the Netherlands. We strive for a shining smile on our guests' faces! You will be joining Valk Service Center, which supports over 70 Van der Valk hotels both locally and internationally. Various teams, including marketing, revenue management, and HR, work together to support our hotels in the best possible way. This takes place in our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Starting in September, Valk Service Center welcomes an HR Intern to join the team in Breukelen, Utrecht. Role Overview The HR Intern will support a range of HR administration and recruitment activities. Tasks include drafting employment contracts, preparing and posting job ads, and updating personnel records in the HR system. The role also involves managing expiring contracts, marking employee anniversaries, and coordinating follow-up for HR processes from onboarding through offboarding. This position serves as a contact point for employees with questions about travel expenses, leave requests, and employer declarations. In addition to daily administration, the intern will help organize recruitment events and attend internship fairs. Opportunities for Growth During the internship, there is room to take ownership of specific tasks and get involved in projects that match personal interests. Collaboration is encouraged, and interns can contribute ideas for improvements and see them put into practice. The HR Team The HR team includes four colleagues dedicated to recruitment, HR administration, and projects. The group values teamwork, mutual support, and a positive work atmosphere. Lunches, sports, and social activities are part of the culture. About Valk Service Center Valk Service Center supports over 70 Van der Valk hotels in the Netherlands and abroad. Teams in marketing, revenue management, and HR work together from a modern office located in the Van der Valk Hotel in Breukelen. The company’s mission centers on hospitality and guest satisfaction, aiming to bring smiles to every guest.

Valk Service Center is seeking a Marketing Intern to join the team in Breukelen, Utrecht starting September 2026. This is a hands-on role for someone who enjoys creative work and wants to learn quickly. What You Will Do As a Marketing Intern, each day brings something different. Working alongside a team of online marketers, you will help shape international campaigns and support the optimization and expansion of more than 75 hotel websites. Brainstorm and help create marketing campaigns Write and produce content for various communication channels Manage content and engagement across social media platforms Handle online newsletters, from drafting to distribution Collaborate on website content for hotels, focusing on improving text, images, and SEO Work with colleagues to identify opportunities to optimize hotel sites Your creativity will help engage readers and connect guests to our hotels through compelling stories and visuals. Will you join our fun marketing team? About the Marketing Team The marketing department at Valk Service Center is growing and has recently strengthened its collaboration with Revenue Management. The team is split into two subteams: Campaigns & Platforms (C&P): Runs broad campaigns and manages platforms like VanderValk.nl and ValkDeals.nl. Hotel Marketing: Handles marketing for individual hotels. Each subteam offers an internship position. Nearly 20 colleagues make up the group, creating a supportive and friendly atmosphere. Mornings start with coffee, lunches are shared at a long table, and the team enjoys walking, exercising, and socializing together. About Valk Service Center Valk Service Center supports more than 75 Van der Valk hotels in the Netherlands and abroad, providing services in marketing, Revenue Management, HR, and more. The organization is committed to making every guest feel welcome and valued.

Are you ready to elevate our online distribution and have you always been curious about the pricing and reservation policies of hotels? Starting in September 2026, Valk Service Center is looking for a Revenue Management Intern.Your InternshipEach day presents a new challenge for our hotels to achieve optimal revenue, and you will be part of that solution! As a Revenue Management Intern, you will assist various revenue managers in developing the revenue strategy for multiple hotels. This strategy will include creating optimal pricing models for hotel rooms and analyzing special offers tailored to different guest types to ensure maximum occupancy.Do you want to help create various pricing models?Additionally, you will support our Revenue Coordinators, who are responsible for daily rate adjustments for hotel rooms and manage both our property management system (PMS) and revenue management system (RMS). Once you grasp the fundamentals of revenue management and are ready for more responsibility, you will dive into the systems to take on these tasks yourself.Your TeamThe Revenue team currently consists of 18 colleagues. Together, we determine pricing strategies based on data, communicate with hotels, and explore revenue optimization opportunities alongside them. We are committed to building a future-proof Revenue Department by collaborating closely and supporting one another. We work in clusters, maintaining daily contact, and hold team meetings every Wednesday to discuss developments across various hotels, sharing best practices and successes. We also enjoy lunchtime, sports, and social gatherings together.The OrganizationWorking for Van der Valk means being part of the most hospitable hotels in the Netherlands. Our goal is to bring smiles to our guests' faces! At Valk Service Center, we support over 70 Van der Valk hotels in the Netherlands and abroad, working across various teams such as marketing, revenue management, and HR to assist our hotels in the best possible way. You will work in our modern office within the beautiful Van der Valk Hotel in Breukelen.

Are you a hotel professional who thrives on support, improvement, and advisory roles? As an Operations Specialist, you will be the essential link between our hotels and innovative operational solutions.Your RoleIn the role of Operations Specialist, you will serve as the primary point of contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, as well as external systems used within the hotels. Your experience in hotel operations allows you to understand daily workflows and provide targeted advice on effective practices. Within the organization, you will represent the voice of the hotels and ensure that feedback is addressed and translated into improvements.As an Operations Specialist, you will guide our hotels in operational inquiries, advise on more efficient practices, introduce new updates and functionalities, provide training, identify improvement opportunities and trends, and contribute to projects and enhancement initiatives. You will represent the interests of the hotels within our organization and assist in the further development of the online knowledge base.Your TeamYou will be part of the Operations team, consisting of 10 motivated colleagues. Together, you serve as the connecting link between the hotels and internal departments, aiming to provide optimal support and continuously improve processes.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. We strive to bring smiles to our guests' faces! You will be part of the Valk Service Center, which supports more than 70 Van der Valk hotels both domestically and internationally. Through various teams such as marketing, revenue management, and HR, we collaboratively support our hotels in the best possible way from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Are you a hotel professional who thrives on providing support, enhancing processes, and offering strategic advice? As an Operations Specialist, you are the vital link between our hotels and innovative operational solutions.Your RoleIn this position, you will serve as the primary contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, and external systems used within the hotels. With your experience in hotel operations, you have a solid understanding of daily processes on the ground and can provide targeted advice on effective practices. Within our organization, you will represent the voice of the hotels, ensuring that feedback is addressed and translated into enhancements.As part of your responsibilities, you will introduce new updates and functionalities, conduct training sessions, identify improvement opportunities and trends, and contribute to projects aimed at process enhancements. Furthermore, you will advocate for the interests of the hotels within our organization and assist in the development of our online knowledge base.Your TeamYou will be part of the Operations team, consisting of 10 dedicated colleagues. Together, you will act as the connecting link between the hotels and internal departments, with the goal of optimally supporting hotels and continuously improving processes.The OrganizationWorking at Van der Valk means being a part of the most hospitable hotels in the Netherlands. We aim to put a radiant smile on the faces of our guests! You will be employed at the Valk Service Center, which serves as the facilitating organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaboratively support our hotels to the best of our abilities from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Are you eager to elevate our online platform and have you always been curious about the technical aspects of our hotels? Starting February 2026, Valk Service Center is looking for a Business Analyst / Tester Intern.Your InternshipEvery day at Valk Service Center, we strive to enhance the technical landscape for Van der Valk hotels, and you can be a part of this journey! As a Business Analyst intern within the Development team, you will support various development teams by walking through test scenarios, brainstorming new opportunities, and assisting in the elaboration of ideas. Together, you'll ensure that features evolve from the initial concept to a successful product.Would you like to help improve our platform?You will be part of the product team, which consists of multiple development teams, business analysts, and other specialists. Together, they are dedicated to researching and developing new functionalities, ranging from visual enhancements, like website redesigns, to technical challenges, such as establishing and optimizing API structures between different applications. In short: there is plenty of variety. We will explore your interests together and find ways for you to support the team independently. Throughout your internship, we will continuously seek new challenges and opportunities for your personal development.Your TeamWithin the Product team at Valk Service Center, you will work alongside a close-knit group of 14 colleagues, including our data team. Additionally, we collaborate with an external development partner, where 4 sprint teams work on the platform. Our primary base is in Breukelen, but we frequently visit our development partner in Noordwijk. It’s highly likely that during your internship, you'll have the chance to observe and participate with the team there.The OrganizationWorking with the toucan means being part of the most hospitable hotels in the Netherlands. A radiant smile on our guests' faces is our ultimate goal! You will be working at Valk Service Center, the facilitating organization for over 70 Van der Valk hotels in the Netherlands and abroad. Our various teams, such as marketing, revenue management, and data, work together to support our hotels in the best possible way. We do this at our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Join a vibrant and dynamic team dedicated to elevating over 70 Van der Valk Hotels & Restaurants. With a variety of departments and services, we assist hotels in their growth and provide necessary support. We are constantly searching for interns across multiple departments for both regular and long-term internships. You will contribute to the hotels' success while we help you develop into a top talent.Sales Support Intern - Booking OfficeMBO/HBO Breukelen‍ Sales Support Intern - Booking OfficeAre you the commercial star ready to support our sales department?In this dual internship, you will primarily work within the booking office, focusing on administrative and coordinating tasks. You will be the central point of contact for our business clients, ensuring that requests are processed accurately, carefully, and promptly. YOUR RESPONSIBILITIES Receiving and processing business requests administratively; Distributing requests to various Van der Valk hotels; Processing changes and monitoring progress; Converting requests into final bookings; Transferring approved requests to the respective hotels. In addition to these core administrative tasks, you will occasionally have the opportunity to observe and assist with sales activities, such as:Supporting the sales team (both inside and outside); Loading contracted rates into the systems; Preparing reports;

Join a vibrant and friendly team dedicated to elevating over 70 Van der Valk Hotels & Restaurants. We provide a variety of departments and services that aid in the growth of our hotels, offering support wherever needed. We are continuously on the lookout for interns across various departments, offering both short-term and long-term placements. You will contribute to the growth of our hotels while we help you develop into a top talent.Marketing InternHBOLocation: BreukelenPosition: Marketing InternAre you the creative mind ready to put our hotels on the map both online and offline? As a Marketing Intern at Valk Service Center, no two days will be the same. Collaborating with our team of online marketers, you will drive success through our (international) campaigns and assist in optimizing and expanding over 70 hotel websites.YOUR RESPONSIBILITIES Conceptualizing successful marketing campaignsCreating engaging content for various communication channelsManaging online newslettersDeveloping content plans for the hotelsOptimizing hotel websitesStaying updated on developments in marketing and communication.WHO YOU ARE Eager to learnCreativeDrivenEnthusiasticStrong communicatorIf this sounds like your ideal opportunity, apply now using the orange button! Note: This internship will be available starting September.

Are you a hospitality professional who thrives on supporting, improving, and advising? As an Operations Specialist, you will be an essential link between our hotels and innovative operational solutions.Your RoleIn this position, you will serve as the primary contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, and external systems used within the hotels. Your hands-on experience in hotels allows you to understand daily floor processes and provide targeted advice on suitable practices. You will be the voice of the hotels within the organization, ensuring that feedback is addressed and transformed into actionable improvements.Your ResponsibilitiesYou will guide hotels in operational questions and advise on efficient workflows. Your tasks will include introducing new updates and functionalities, conducting training sessions, identifying improvement opportunities and trends, and contributing to projects and enhancement initiatives. Furthermore, you will represent the interests of the hotels within our organization and help develop the online knowledge base.From the floor to the system: you know what works.Your TeamYou will be part of the Operations team, consisting of 10 dedicated colleagues. Together, you form the connecting link between the hotels and internal departments, aiming to optimally support hotels and continuously improve processes.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our mission is to bring radiant smiles to the faces of our guests! You will be working at the Valk Service Center, which serves as the support organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaborate to support our hotels in the best possible way. This is all done from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

Ben jij een gepassioneerde hotelprofessional die gedreven wordt door het ondersteunen, verbeteren en adviseren van operationele processen? Als Operations Specialist ben jij de essentiële schakel tussen onze hotels en innovatieve operationele oplossingen.Jouw rolIn de functie van Operations Specialist fungeer je als het eerste aanspreekpunt voor onze hotels bij operationele en systeemgerelateerde vragen. Je helpt hotels bij het effectief gebruiken van zowel intern ontwikkelde systemen, zoals online inchecken, als externe systemen die binnen de hotels worden ingezet. Met jouw ruime ervaring in de hotelbranche begrijp je de dagelijkse processen op de werkvloer en kun je gericht advies geven over efficiënte werkwijzen. Als vertegenwoordiger van de hotels binnen de organisatie, zorg je ervoor dat signalen worden opgepakt en omgezet in waardevolle verbeteringen.Je teamJe maakt deel uit van het Operations team, bestaande uit 10 gemotiveerde collega's. Samen vormen jullie de verbindende schakel tussen de hotels en interne afdelingen, met als doel de hotels optimaal te ondersteunen en de processen continu te verbeteren.Over onsWerken bij Van der Valk betekent deel uitmaken van de meest gastvrije hotels in Nederland. Een stralende glimlach op de gezichten van onze gasten is waar we voor staan! Je komt te werken bij het Valk Service Center, de faciliterende organisatie voor meer dan 70 Van der Valk hotels, zowel nationaal als internationaal. In diverse teams, zoals marketing, revenue management en HR, werken we samen om onze hotels op de best mogelijke manier te ondersteunen vanuit ons moderne kantoor in het prachtige Van der Valk Hotel in Breukelen.

Are you a hotel professional who thrives on support, improvement, and advisory roles? As an Operations Specialist, you will be the vital link between our hotels and innovative operational solutions.Your RoleIn the position of Operations Specialist, you will serve as the primary point of contact for our hotels regarding operational and system-related inquiries. You will assist hotels in utilizing both internally developed systems, such as online check-in, and external systems used within the hotels. With your background in the hotel industry, you understand daily operational processes and can provide targeted advice on effective practices. Within the organization, you represent the voice of the hotels, ensuring that feedback is addressed and translated into meaningful enhancements.You will guide hotels through operational questions, offering advice on more efficient methodologies. You will introduce new updates and functionalities, conduct training sessions, identify improvement opportunities and trends, and contribute to projects and enhancement initiatives. In this capacity, you will advocate for the interests of the hotels within our organization and aid in the further development of the online knowledge base.Your TeamYou will be part of the Operations team, which consists of 10 motivated colleagues. Together, you form the connective tissue between the hotels and internal departments, with the goal of optimally supporting our hotels and continuously improving processes.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our mission is to create a radiant smile on the faces of our guests! You will be working at the Valk Service Center, which serves as the facilitative organization for over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaborate to support our hotels in the best possible way. This is done from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

From order to delivery: you oversee the entire process. With your keen eye for detail and commitment to service, you create an exceptional online experience every day.Your RoleAs the face of the Valk Store, you are the primary contact for customers, suppliers, and colleagues. You ensure orders are processed smoothly, allowing customers to experience the distinct Van der Valk hospitality, both online and offline. You are responsible for customer interaction and service, addressing inquiries and complaints personally while analyzing them to continuously improve services. Additionally, you closely monitor order management and inventory to ensure customers can order with peace of mind.Your responsibilities go beyond mere execution: you identify trends, pinpoint bottlenecks, and prepare reports on popular products and purchasing behavior. You share these insights with the Marketing and Campaign team to better align actions and promotions with customer needs. By cultivating strong relationships with suppliers, you contribute to problem-solving and actively participate in process optimizations. This role allows you to gain a comprehensive understanding of the supplier process, laying a solid foundation for growth and advancement opportunities within Van der Valk.Your TeamThe Operations team consists of 10 dedicated colleagues and serves as the vital link between the hotels, guests, and other departments. Together, you ensure that hotels receive optimal support and that guests always feel welcome and appreciated.The OrganizationWorking at Van der Valk means being part of the most hospitable hotels in the Netherlands. We strive for a radiant smile on our guests' faces! The Valk Store is the online shop of Van der Valk and is part of the Valk Service Center, which supports over 70 Van der Valk hotels both domestically and internationally. In various teams such as marketing, revenue management, and HR, we collaborate to provide the best possible support for our hotels from our modern office located in the beautiful Van der Valk Hotel in Breukelen.

From order to delivery: you oversee the entire process. With your attention to detail and commitment to service, you create an online wow experience every day.Your RoleAs the face of the Valk Store, you serve as the primary contact for customers, suppliers, and colleagues. You ensure that orders are processed seamlessly, providing customers with the recognizable Van der Valk experience both online and offline. You are responsible for customer contact and service, addressing inquiries and complaints personally, and analyzing these interactions to continuously improve service quality. Furthermore, you meticulously monitor order management and inventory levels to ensure that customers can order with peace of mind.Your role extends beyond execution: you identify trends, pinpoint bottlenecks, and generate reports on popular products and ordering behavior. You will share these insights with the Marketing and Campaign team to align promotions with customer preferences. Building strong relationships with suppliers, you collaborate on solutions to challenges and actively contribute to process optimizations. By doing so, you will gain a comprehensive understanding of the supplier process and establish a solid foundation for growth and advancement opportunities within Van der Valk.Your TeamThe Operations team consists of 10 motivated colleagues who act as the vital link between hotels, guests, and other departments. Together, you ensure that hotels are optimally supported and that guests always feel welcome and valued.The OrganizationWorking at the toucan means being part of the most hospitable hotels in the Netherlands. A radiant smile on the faces of our guests is what drives us! The Valk Store is the online webshop of Van der Valk and is part of the Valk Service Center. This facilitating organization supports over 70 Van der Valk hotels both domestically and internationally. Various teams, including marketing, revenue management, and HR, work together to support our hotels in the best possible way, all from our modern office located in the beautiful Van der Valk Hotel in Breukelen.