About the job
- Enjoy a healthy work-life balance with our flexible working arrangements.
- Enhance your expertise in cutting-edge cloud technologies.
- Be part of an award-winning AWS partner organization!
About Itoc:
We facilitate and mitigate the risks associated with our clients' transition to cloud solutions.
At Itoc, we are a distinguished cloud consulting, engineering, and managed services firm with a demonstrated history of helping clients develop and execute their cloud strategies and operations.
As a premier consulting partner with Amazon Web Services, we establish relationships grounded in integrity and a commitment to project success.
We value culture and intelligence. Bring your unique talents to our extraordinary environment, where you will collaborate with some of the top talents in the cloud sector.
We work hard, but we also know how to have fun!
The Opportunity:
We are seeking skilled DevOps/Cloud Engineers to join our expanding next-gen team, collaborating with diverse clients across various sectors, including Government, SaaS, and Finance.
This role encompasses a wide range of responsibilities, primarily concentrating on delivering Itoc’s Managed AWS and DevSecOps services, with critical tasks in cloud engineering, infrastructure management, and automation. And yes, we also build innovative solutions!
Key Responsibilities:
- Setting up foundational AWS environments for new clients and overseeing application migrations and deployments.
- Diagnosing and resolving issues within client environments.
- Monitoring the service board and addressing managed service requests and incidents during business hours and on-call shifts.
- Executing operational tasks related to managed services, including implementing change requests.
- Assisting in resource planning and scheduling for managed services tasks.
- Contributing to the enhancement of managed services processes, such as onboarding, change management, and incident management.
- Participating in the selection and improvement of Itoc’s internal tools and systems.
- Helping to shape the strategy and roadmap for Managed AWS and DevOps services.
- Engaging in regular education and certification in the latest cloud technologies.
- Providing technical account and customer service support.
- Conducting customer meetings and technical workshops.
- Collaborating with clients to understand their needs.
- Designing and implementing diverse cloud architectures.
- Mentoring junior team members.
