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About the job
bepark-izix is looking for a Property Manager based in Brussels. This role involves overseeing a diverse group of properties and handling the day-to-day operations that keep them running smoothly. Maintaining positive tenant relationships and ensuring each property is well maintained are central to this position.
Key Responsibilities
Oversee daily operations for several properties in the portfolio
Serve as the main contact for tenants, responding to questions and concerns
Organize maintenance and repairs, and follow up to ensure completion
Focus on tenant satisfaction and address issues promptly
Location
This position is based in Brussels, Brussels, Belgium.
bepark-izix is looking for a Property Manager based in Brussels. This role involves overseeing a diverse group of properties and handling the day-to-day operations that keep them running smoothly. Maintaining positive tenant relationships and ensuring each property is well maintained are central to this position. Key Responsibilities Oversee daily operations…
Fastned operates a growing network of fast-charging stations for electric vehicles across Europe, powered by renewable energy. With a team of over 400 people from more than 50 countries, Fastned is known for providing a reliable charging experience in several European markets, including the United Kingdom, France, and the Netherlands. Role overview The Station Manager / Property Manager for Belgium and the Netherlands is part of the Operations team, focusing on the daily experience at Fastned’s charging stations. This position is responsible for safe, clean, and compliant operations across more than 230 stations in the Netherlands and Belgium. The role is based in Belgium, with offices in Ghent and Brussels, and includes regular travel to the Amsterdam office. The Station Manager reports to the local Senior Operations Manager and provides support on a range of operational topics. Main responsibilities Contract compliance: Monitor adherence to contracts, local regulations, and Fastned’s internal guidelines. Coordinate with internal teams during major tender processes to ensure new stations meet all requirements from the outset. Operational performance and customer experience: Inspect station equipment, cleanliness, and appearance on a regular basis. Address any issues quickly, prepare stations for seasonal changes, track waiting times, and suggest upgrades or expansions based on performance data. Take steps to improve the customer experience whenever possible. Performance reporting and data management: Maintain detailed records of outsourced activities, reported issues, and their resolution. Ensure documentation is accurate and up to date.
Become a key player in a rapidly expanding organization dedicated to making a difference! At Fastned, you will play a vital role in propelling the shift towards electric mobility. Join over 400 passionate colleagues from more than 50 nationalities across 10 countries, as we embark on an ambitious mission to develop a continent-wide network of 1,000 aesthetically pleasing fast-charging stations powered by renewable energy sources. Our commitment to excellence has earned us accolades as the best charging network in the UK, France, and the Netherlands, showcasing our dedication to providing an unparalleled charging experience for electric vehicle drivers!Your RoleAs the Station Manager for Belgium and the Netherlands within the Service Operations team, you will significantly influence Fastned's customer experience. Your primary responsibility will be to ensure the safe and efficient operation, pristine presentation, optimal functionality, and full compliance with operational obligations across our network of charging stations in your designated region. You will embody our steadfast commitment to quality, cleanliness, and operational excellence. Reporting directly to the local Senior Operations Manager, you will serve as their right-hand person in these vital areas.Your role will encompass oversight of all 230+ stations throughout Belgium and the Netherlands, based in our Brussels office with regular visits to our Amsterdam location.Key ResponsibilitiesOperational Compliance & PerformanceContractual Compliance: Monitor adherence to contractual obligations, local regulations, and Fastned's stringent internal operational standards. Ensure that all station operations meet these requirements, proactively coordinating major tender openings and collaborating with internal stakeholders for seamless operational compliance from Day 1.Operational Performance & Customer Experience: Regularly assess and address issues related to station equipment, cleanliness, aesthetics, and seasonal preparations. Monitor queueing and identify upgrade and extension opportunities based on performance insights. Proactively enhance any aspect that may improve the customer experience.Performance Reporting & Data Management: Maintain detailed and accurate records of all subcontracted activities, reported issues, and their resolutions. Ensure data quality and consistency across all reporting systems to facilitate accurate performance insights and strategic decision-making. Produce regular, comprehensive updates for team members.
Join Us in Shaping the Future of FinanceAt Isabelgroup, we believe that true innovation arises from the synergy of people and ideas. We are not just developing technology; we are cultivating a comprehensive ecosystem where every contribution is valued, and your efforts can create a significant impact.We seek inquisitive minds and collaborative innovators who understand that success is a collective journey of growth, learning, and challenging conventional wisdom.If this resonates with you, we invite you to explore this opportunity.Your ResponsibilitiesAre you passionate about empowering teams to deliver exceptional customer experiences, particularly in the demanding landscape of financial services? Can you navigate discussions around SLAs and KPIs while also coaching and catalyzing change? If so, this position could be your next step.As the Manager of Customer Experience & Service Management, you will lead our Customer Service Operations team at Isabelgroup. Your mission will be to ensure that our customers receive outstanding support, while you continuously enhance our methods using data, technology, and AI.In this compliance-driven environment, your role will be pivotal in fostering reliability, trust, and customer satisfaction.Your Key Tasks Include:Leadership & Development of the Customer Service TeamManage and inspire a diverse team comprising:First-line Support SpecialistsTechnical Support SpecialistsService Delivery ManagersFoster a culture grounded in accountability, empathy, ownership, and continuous improvement.Mentor and develop team members to help them achieve their professional goals.Operational ExcellenceOversee the daily operations of Customer Service and Service Delivery.Ensure that we consistently meet and exceed SLAs and KPIs, emphasizing quality, responsiveness, and customer satisfaction.Serve as the primary escalation point for complex customer issues.Champion Digital Transformation & AI InitiativesLead efforts to integrate digital transformation strategies and AI automation into our service delivery.
About Us!At Izix, we are embarking on an exciting growth journey. Following our recent acquisition of Toogethr, we are broadening our reach into new markets and enhancing our impact across Europe — a pivotal step in our mission to revolutionize parking access and management.We develop cutting-edge software that streamlines parking management for real estate owners, asset managers, facility managers, and tenants. Our user-friendly platform digitizes and optimizes parking allocation, access control, and mobility strategies for office buildings, mixed-use properties, and corporate campuses.Joining Izix at this time means being part of a transformative journey — helping us establish our presence in a new market, take charge of local initiatives, and create scalable operations in a rapidly changing industry. If you are seeking a role where strategy meets execution, and where your contributions will directly drive our next phase of growth, this is your opportunity!Your ResponsibilitiesAs a Project Manager at Izix, you will be responsible for the complete delivery of our solutions for new clients — from the handoff by Sales to the moment we transition to Customer Success. You will be the key person clients trust to ensure everything is delivered on time, within scope, and without complications.Coordinate with multiple stakeholders, including hardware partners, installation teams, API integrations, and more.Manage corporate client expectations concerning hardware deployment, deep integrations (access control, HRMS, ERP), custom policy configuration, and comprehensive training.Lead internal teams and external installers while managing multiple projects simultaneously.
As a Project Manager at Capco, you will play a pivotal role in leading and overseeing transformative projects within the financial services industry. Your responsibilities will include coordinating project activities, managing timelines, and ensuring that deliverables meet quality standards and stakeholder expectations. You will work closely with cross-functional teams to drive project success and foster a culture of collaboration and innovation.
At Uni Systems, we are committed to transforming digital visions into reality. As we continue to expand, we seek a dynamic Project Manager to become an integral part of our UniQue team.Key Responsibilities:Plan and manage projects from IT, communication, and business perspectives, contributing to the enhancement of platform architecture, structure, and user experience while providing user support.Monitor content accuracy and coordinate updates with stakeholders to ensure timely availability.Oversee platform governance, user access, and security policies.Engage with stakeholders, documenting discussions, and ensuring follow-up actions are completed.Develop, manage, and nurture an online community.Prepare feasibility studies and business cases to inform strategic decisions regarding platform upgrades and transitions (e.g., potential migration from Confluence Wiki to SharePoint).Organize and facilitate meetings, webinars, and training sessions for internal and external users, including drafting documentation (such as user manuals and web procedure manuals), developing coaching materials, and presenting projects on online communication platforms (Confluence Wiki, MS Teams, Jira).Create and manage online collaborative sites (Confluence Wiki, MS Teams, Jira).
We are seeking a dedicated and skilled Service Manager to oversee the development and implementation of crucial services, including the Interface CCP-CBAM and Certificate Management, along with associated reporting and dashboards. This role is vital in ensuring that our services align with business needs and facilitates effective release and scope management.The successful candidate will manage the lifecycle of requests-for-change and service requests using Jira/SMT, while also developing transition plans for operations. You will be involved in all phases of the software development lifecycle, from inception to transition, ensuring that all activities—such as architecture, specifications, development, and testing—are effectively managed and coordinated.In this role, you will ensure maximum service uptime as defined by our service level agreements (SLAs) and facilitate timely incident responses, configuration management, and proactive maintenance. You will also enforce adherence to project schedules and quality standards, while defining and monitoring key performance indicators (KPIs) to ensure compliance by external contractors.Coordination with various stakeholders is crucial, as you will liaise with business units to meet their expectations regarding service operations. Familiarity with corporate methodologies such as TEMPO and ITIL, along with other digital best practices, is essential.You will report on project progress, operational service delivery, and risk management, while coordinating external contractors to ensure timely and complete delivery of all activities. Engage with the Architecture team for support on architectural and security matters as needed, and work alongside the Test Manager to oversee testing cycles including Factory Acceptance Testing and Site Acceptance Testing.
European Dynamics is seeking an IT Project Manager based in Brussels, Belgium. This role involves both office-based and client-site work, joining the Development team to work closely with a major client’s IT group. The focus is on delivering IT projects efficiently while ensuring strong coordination across teams. Main responsibilities Plan, coordinate, and monitor IT project deliveries. Maintain and update project plans, track milestones, manage dependencies, and document assumptions using frameworks such as PM² or PM²-Agile. Organize and assess acceptance testing, including user acceptance and regression tests. Oversee test cycle planning, allocate resources, and confirm results before production deployment. Prepare and deliver regular status updates on IT modules and related projects. Produce progress reports, RAG status updates, dashboards, and presentations for steering committees and governance groups. Act as a point of contact for projects involving other services within the Erasmus+ and ESC ecosystems, supporting alignment of cross-functional initiatives. Contribute to defining business needs to ensure alignment with program objectives and compatibility with the existing Information Systems environment. Use business analysis or solution architecture experience to review and validate proposed solutions, ensuring feasibility, scalability, and compliance with architecture and security standards. Support understanding of Erasmus+ and ESC programs and related documentation, making sure workflows and processes meet program requirements.
Join 8advisory as a Senior Manager in Strategy & Operations, where your expertise will drive impactful business strategies and operational excellence. In this role, you will lead cross-functional teams to develop innovative solutions that enhance organizational performance.
Join our dynamic Strategy & Operations team in Brussels as a Manager/Senior Manager. We seek a driven and detail-oriented professional who will collaborate with industry experts in transformation, restructuring, valuations, tax, and transaction services. In this pivotal role, you'll provide strategic insights and operational expertise across a variety of transformative projects.Quickly identify and analyze critical risks and opportunities related to strategy and operations, including manufacturing, supply chain, and procurement, while developing effective operational solutions.Incorporate your strategic and operational insights into financial analyses and business plans, working closely with transaction services, valuations, and restructuring teams.Create implementation plans and spearhead initial actions.Develop presentations and reports for key stakeholders, such as board members, investors, M&A advisors, and C-suite executives.Ensure assignments are executed promptly and to the highest standards.Guide and mentor junior team members.Contribute actively to internal and external business development and thought leadership initiatives.
Join Netcompany as an ITSM Configuration Manager and take a front-row seat in shaping our IT service management practices.As an ITSM Configuration Manager, you will be responsible for:Leading the development, adoption, and standardization of best practices in Configuration Management across ITSM processes.Playing a key role in defining the Configuration Management strategy, objectives, and roadmap while ensuring alignment across various services.Implementing the Configuration Management process and CMDB framework to ensure they are fit for purpose and compliant with enterprise standards.Facilitating advisory and tactical boards, engaging stakeholders to ensure effective process governance and alignment.Overseeing the centralized CMDB and associated toolset, ensuring data quality and integration, along with ongoing optimization.Establishing clear roles and responsibilities for Configuration Process Owners, CI Owners, and Controllers.Defining, monitoring, and reporting on Configuration Management KPIs to enhance process effectiveness and drive continuous improvement.Maintaining process documentation within the knowledge management system and leading regular reviews to boost maturity and reliability.
Role overview Almaviva de Belgique seeks a Support Manager L7 based in Brussels. This position centers on driving cost-benefit analysis and process improvement initiatives. The Support Manager will optimize organizational processes by conducting detailed As-Is and To-Be analyses, leading research projects, and moderating meetings with stakeholders across the company. Main responsibilities Lead thorough analyses of current and target business processes. Facilitate meetings and working groups with stakeholders to clarify objectives and develop solutions. Research and recommend improvements to boost efficiency and effectiveness throughout the organization. Oversee the rollout of information systems that align with business needs. Manage resource allocation, ensuring projects stay within budget, meet deadlines, and maintain quality standards. Define strategies, tasks, and deliverables for projects. Supervise quality control and risk management activities. Coordinate the EPMO function and guide analysts and architects. Participate in progress meetings and functional working groups. Support the Digital Transformation strategy, Digital-Ready Policy Making (DRPM) processes, and help apply the new EC Digital Strategy within DG GROW. Contribute to rationalizing IT systems and managing corporate governance processes. Prepare and maintain project and quality plans, monitor progress, and deliver regular, accurate reports to stakeholders. Location This role is based in Brussels, Belgium.
We are seeking a qualified IT Project & Portfolio Manager fluent in English, who will provide expert services based in Brussels, Belgium. The successful candidate will work either at our company’s premises or at the client’s site. In this role, you will join our Development team and collaborate closely with a major client's IT team.Key Responsibilities:Lead and coordinate contributions to corporate requests within the Enterprise Architecture and Project Management Office domains.Oversee the functions of the Enterprise Project Management Office, providing leadership to analysts and architects.Perform cost-benefit analyses, as-is and to-be situation analyses, and gap analyses.Offer guidance on business architecture and systems processing.Manage the implementation of information systems to fulfill identified business needs, ensuring resource acquisition and skill utilization within budget and time constraints.Develop project strategies, define tasks and deliverables, review project outcomes, and manage quality control and risk.Support the execution of the Digital Transformation strategy.Assist in the Digital-Ready Policy Making processes and implement new Digital Strategy principles.Facilitate the rationalization of IT systems and corporate governance management.Estimate costs, timelines, and resource requirements for successful project completion.Organize and lead meetings with stakeholders.Prepare and maintain project and quality plans, monitoring activities against the plan, and delivering regular updates.
About WPPWPP stands as a premier growth partner for the world's most renowned brands. We seamlessly integrate advanced media intelligence, data solutions, exceptional creativity, innovative production techniques, transformative enterprise solutions, and expert strategic advice within one organization. Our extraordinary talent, fueled by the pioneering WPP Open marketing platform, empowers clients to embrace change, seize opportunities, and achieve remarkable growth. Discover more at WPP.com.Are you ready to make an impact at a leading media agency?This is your chance!At EssenceMediacom, we're on the lookout for a Client Operations Manager eager to collaborate with us in crafting breakthroughs for our esteemed clients, including adidas, Airbnb, Milcobel, Perfetti Van Melle, Polestar, Proximus, Roularta, The Coca-Cola Company, and many others.As a Client Operations Manager, you will integrate into our Client Leadership discipline and work within dedicated Client Squads. These teams are tasked with nurturing client relationships and executing the full range of services we offer.In your role, you will oversee project management and campaign execution for selected clients.Project ManagementCollaborate with the Client Squad to ensure the delivery of exceptional results to our clients.Assist in defining the Squad's agenda and priorities.Be accountable for the timely delivery of all projects, employing robust planning, organization, and communication skills.Campaign ManagementGuarantee the receipt of timely and clear instructions from clients.Develop plans alongside the Client Squad and media experts within established deadlines, utilizing our project management tool, Wrike.Equip our experts with essential information from the Strategist and Communication Planner to create detailed media plans (TV, Radio, Out-of-Home, Digital, Print).Monitor client approvals for our plans.Coordinate the delivery of media materials with creative agencies (e.g., TV spots, radio spots, social media content, posters, etc.).Lead campaign reporting during and post-campaigns.
Are you seeking a new direction? Eager for fresh challenges?Looking to elevate your career as a PMO Office Manager? Join our dedicated Local Managed Staffing team at NRB!As a leader in the ICT sector in Belgium, NRB offers a wide array of IT services to meet all your needs, including Infrastructure & Cloud, Software Development, and Consultancy & Managed Staffing.For more information, click here. This critical IT transformation project spans three years and involves over 100 contributors, including business experts, analysts, IT architects, development teams, and quality assurance professionals.The program aims to implement a complex set of dependent projects to rewrite a business application related to shared service processes for tax and non-tax debt collection. This application resembles an accounting application like ERP, a banking account management application (including PC banking), workflow applications, and dynamic interfaces with clients. Additionally, this program runs concurrently with various other enhancement projects and business functionality improvements.The consultant will be responsible for establishing and facilitating the PMO Office, ensuring effective governance, coordination, and quality of processes and deliverables for this project. Main MissionOversee the overall project governance, coordinate business and IT stakeholders, manage operational activities, and ensure the quality and validation of requirements and developments, all while adhering to deadlines, budgets, and quality standards. Key ResponsibilitiesGovernance & PMO Office· Establish and operate the PMO Office for the project.· Define and maintain steering processes (planning, reporting, risks, dependencies, decisions) based on established methodologies inspired by Prince2 (project) and Agile Scrum (development).· Structure and facilitate governance committees (Steering Committee).· Ensure consolidation of key performance indicators (KPI, progress, budget, risks, quality). 2. Planning & Monitoring· Construct and maintain the overall program schedule.· Ensure tracking of milestones, deliverables, and inter-team dependencies.· Identify, analyze, and monitor risks and issues.· Propose and manage mitigation plans. 3. Organization and facilitation of workshops· Plan, structure, and facilitate business-IT workshops.· Coordinate participation of:o Business experts...
Join our dynamic team as a Project Manager specializing in buildings at BESIX Group, where you will lead innovative construction projects from conception to completion. You will be responsible for managing project timelines, budgets, and resources while ensuring high quality and safety standards are met. This is an exciting opportunity to drive impactful projects in a collaborative environment.
Join everience as a Trilingual Business Manager and play a pivotal role in driving our business initiatives across diverse markets. We are seeking a dynamic professional who is fluent in three languages, allowing for seamless communication with our international clients and partners. In this full-time position, you will leverage your expertise to enhance operational efficiency and foster growth within our organization.
Leadership and Management: Inspire and lead project teams, delivering essential training and fostering a cohesive team environment.Communication and Partnership: Engage effectively with municipalities, stakeholders, customers, and subcontractors to forge partnerships that facilitate timely project completion and successful outcomes.Telecom Industry Expertise: Utilize your extensive knowledge of telecom infrastructure to manage complex networks, ensuring project quality and systematic execution.Permit Management and Coordination: Collaborate with Gipod, Geopunt, and Eaglebe to oversee infrastructure permits, coordinating with municipalities, contractors, and road management to synchronize plans for smooth project execution.Compliance with SB250 Standards: Uphold SB250 standards throughout the project lifecycle, ensuring quality control in alignment with Belgian regulations.Big Data Management: Leverage advanced tools to construct, maintain, and analyze comprehensive databases, optimizing data processes for informed project decision-making.Advanced GIS Skills: Proficiently manipulate intricate geographical datasets using ArcGIS or QGIS, integrating map layers from multiple sources to create a cohesive visual framework critical for telecom project management.
Join us as an enthusiastic and driven Area Manager to spearhead the growth and development of our retail network in Belgium & Luxembourg.About Us:Boggi Milano is a renowned Italian fashion brand with a presence in over 200 stores across 50 countries. We are committed to innovation, sustainability, and quality, leveraging high-performance technical materials in our products.Our success is powered by our talented team, and we are eager to find individuals who can actively contribute to our ambitious goals.Your Role:As the Area Manager, you will be tasked with meeting revenue targets and KPIs while expanding our stores within your assigned region. You will mentor your team, set objectives, delegate tasks, and support their professional growth, all aimed at enhancing brand presence and maximizing sales.Why Choose Boggi Milano?International Work Environment: Embrace a diverse and inclusive workplace that fosters a healthy and collaborative atmosphere.Continuous Innovation: Be part of a company that is consistently evolving in product offerings, processes, and omnichannel experiences.Ongoing Training: Access to our internal learning platform, the Boggi Milano Academy, for continuous skill development.Career Development: Invest in your career growth, following the footsteps of many who have advanced within Boggi Milano.Performance Rewards: Enjoy competitive salaries with fixed and variable components that recognize your contributions.Growth Opportunities: Join a company that is continuously expanding, with plans for new openings and partnerships.
bepark-izix is looking for a Property Manager based in Brussels. This role involves overseeing a diverse group of properties and handling the day-to-day operations that keep them running smoothly. Maintaining positive tenant relationships and ensuring each property is well maintained are central to this position. Key Responsibilities Oversee daily operations…
Fastned operates a growing network of fast-charging stations for electric vehicles across Europe, powered by renewable energy. With a team of over 400 people from more than 50 countries, Fastned is known for providing a reliable charging experience in several European markets, including the United Kingdom, France, and the Netherlands. Role overview The Station Manager / Property Manager for Belgium and the Netherlands is part of the Operations team, focusing on the daily experience at Fastned’s charging stations. This position is responsible for safe, clean, and compliant operations across more than 230 stations in the Netherlands and Belgium. The role is based in Belgium, with offices in Ghent and Brussels, and includes regular travel to the Amsterdam office. The Station Manager reports to the local Senior Operations Manager and provides support on a range of operational topics. Main responsibilities Contract compliance: Monitor adherence to contracts, local regulations, and Fastned’s internal guidelines. Coordinate with internal teams during major tender processes to ensure new stations meet all requirements from the outset. Operational performance and customer experience: Inspect station equipment, cleanliness, and appearance on a regular basis. Address any issues quickly, prepare stations for seasonal changes, track waiting times, and suggest upgrades or expansions based on performance data. Take steps to improve the customer experience whenever possible. Performance reporting and data management: Maintain detailed records of outsourced activities, reported issues, and their resolution. Ensure documentation is accurate and up to date.
Become a key player in a rapidly expanding organization dedicated to making a difference! At Fastned, you will play a vital role in propelling the shift towards electric mobility. Join over 400 passionate colleagues from more than 50 nationalities across 10 countries, as we embark on an ambitious mission to develop a continent-wide network of 1,000 aesthetically pleasing fast-charging stations powered by renewable energy sources. Our commitment to excellence has earned us accolades as the best charging network in the UK, France, and the Netherlands, showcasing our dedication to providing an unparalleled charging experience for electric vehicle drivers!Your RoleAs the Station Manager for Belgium and the Netherlands within the Service Operations team, you will significantly influence Fastned's customer experience. Your primary responsibility will be to ensure the safe and efficient operation, pristine presentation, optimal functionality, and full compliance with operational obligations across our network of charging stations in your designated region. You will embody our steadfast commitment to quality, cleanliness, and operational excellence. Reporting directly to the local Senior Operations Manager, you will serve as their right-hand person in these vital areas.Your role will encompass oversight of all 230+ stations throughout Belgium and the Netherlands, based in our Brussels office with regular visits to our Amsterdam location.Key ResponsibilitiesOperational Compliance & PerformanceContractual Compliance: Monitor adherence to contractual obligations, local regulations, and Fastned's stringent internal operational standards. Ensure that all station operations meet these requirements, proactively coordinating major tender openings and collaborating with internal stakeholders for seamless operational compliance from Day 1.Operational Performance & Customer Experience: Regularly assess and address issues related to station equipment, cleanliness, aesthetics, and seasonal preparations. Monitor queueing and identify upgrade and extension opportunities based on performance insights. Proactively enhance any aspect that may improve the customer experience.Performance Reporting & Data Management: Maintain detailed and accurate records of all subcontracted activities, reported issues, and their resolutions. Ensure data quality and consistency across all reporting systems to facilitate accurate performance insights and strategic decision-making. Produce regular, comprehensive updates for team members.
Join Us in Shaping the Future of FinanceAt Isabelgroup, we believe that true innovation arises from the synergy of people and ideas. We are not just developing technology; we are cultivating a comprehensive ecosystem where every contribution is valued, and your efforts can create a significant impact.We seek inquisitive minds and collaborative innovators who understand that success is a collective journey of growth, learning, and challenging conventional wisdom.If this resonates with you, we invite you to explore this opportunity.Your ResponsibilitiesAre you passionate about empowering teams to deliver exceptional customer experiences, particularly in the demanding landscape of financial services? Can you navigate discussions around SLAs and KPIs while also coaching and catalyzing change? If so, this position could be your next step.As the Manager of Customer Experience & Service Management, you will lead our Customer Service Operations team at Isabelgroup. Your mission will be to ensure that our customers receive outstanding support, while you continuously enhance our methods using data, technology, and AI.In this compliance-driven environment, your role will be pivotal in fostering reliability, trust, and customer satisfaction.Your Key Tasks Include:Leadership & Development of the Customer Service TeamManage and inspire a diverse team comprising:First-line Support SpecialistsTechnical Support SpecialistsService Delivery ManagersFoster a culture grounded in accountability, empathy, ownership, and continuous improvement.Mentor and develop team members to help them achieve their professional goals.Operational ExcellenceOversee the daily operations of Customer Service and Service Delivery.Ensure that we consistently meet and exceed SLAs and KPIs, emphasizing quality, responsiveness, and customer satisfaction.Serve as the primary escalation point for complex customer issues.Champion Digital Transformation & AI InitiativesLead efforts to integrate digital transformation strategies and AI automation into our service delivery.
About Us!At Izix, we are embarking on an exciting growth journey. Following our recent acquisition of Toogethr, we are broadening our reach into new markets and enhancing our impact across Europe — a pivotal step in our mission to revolutionize parking access and management.We develop cutting-edge software that streamlines parking management for real estate owners, asset managers, facility managers, and tenants. Our user-friendly platform digitizes and optimizes parking allocation, access control, and mobility strategies for office buildings, mixed-use properties, and corporate campuses.Joining Izix at this time means being part of a transformative journey — helping us establish our presence in a new market, take charge of local initiatives, and create scalable operations in a rapidly changing industry. If you are seeking a role where strategy meets execution, and where your contributions will directly drive our next phase of growth, this is your opportunity!Your ResponsibilitiesAs a Project Manager at Izix, you will be responsible for the complete delivery of our solutions for new clients — from the handoff by Sales to the moment we transition to Customer Success. You will be the key person clients trust to ensure everything is delivered on time, within scope, and without complications.Coordinate with multiple stakeholders, including hardware partners, installation teams, API integrations, and more.Manage corporate client expectations concerning hardware deployment, deep integrations (access control, HRMS, ERP), custom policy configuration, and comprehensive training.Lead internal teams and external installers while managing multiple projects simultaneously.
As a Project Manager at Capco, you will play a pivotal role in leading and overseeing transformative projects within the financial services industry. Your responsibilities will include coordinating project activities, managing timelines, and ensuring that deliverables meet quality standards and stakeholder expectations. You will work closely with cross-functional teams to drive project success and foster a culture of collaboration and innovation.
At Uni Systems, we are committed to transforming digital visions into reality. As we continue to expand, we seek a dynamic Project Manager to become an integral part of our UniQue team.Key Responsibilities:Plan and manage projects from IT, communication, and business perspectives, contributing to the enhancement of platform architecture, structure, and user experience while providing user support.Monitor content accuracy and coordinate updates with stakeholders to ensure timely availability.Oversee platform governance, user access, and security policies.Engage with stakeholders, documenting discussions, and ensuring follow-up actions are completed.Develop, manage, and nurture an online community.Prepare feasibility studies and business cases to inform strategic decisions regarding platform upgrades and transitions (e.g., potential migration from Confluence Wiki to SharePoint).Organize and facilitate meetings, webinars, and training sessions for internal and external users, including drafting documentation (such as user manuals and web procedure manuals), developing coaching materials, and presenting projects on online communication platforms (Confluence Wiki, MS Teams, Jira).Create and manage online collaborative sites (Confluence Wiki, MS Teams, Jira).
We are seeking a dedicated and skilled Service Manager to oversee the development and implementation of crucial services, including the Interface CCP-CBAM and Certificate Management, along with associated reporting and dashboards. This role is vital in ensuring that our services align with business needs and facilitates effective release and scope management.The successful candidate will manage the lifecycle of requests-for-change and service requests using Jira/SMT, while also developing transition plans for operations. You will be involved in all phases of the software development lifecycle, from inception to transition, ensuring that all activities—such as architecture, specifications, development, and testing—are effectively managed and coordinated.In this role, you will ensure maximum service uptime as defined by our service level agreements (SLAs) and facilitate timely incident responses, configuration management, and proactive maintenance. You will also enforce adherence to project schedules and quality standards, while defining and monitoring key performance indicators (KPIs) to ensure compliance by external contractors.Coordination with various stakeholders is crucial, as you will liaise with business units to meet their expectations regarding service operations. Familiarity with corporate methodologies such as TEMPO and ITIL, along with other digital best practices, is essential.You will report on project progress, operational service delivery, and risk management, while coordinating external contractors to ensure timely and complete delivery of all activities. Engage with the Architecture team for support on architectural and security matters as needed, and work alongside the Test Manager to oversee testing cycles including Factory Acceptance Testing and Site Acceptance Testing.
European Dynamics is seeking an IT Project Manager based in Brussels, Belgium. This role involves both office-based and client-site work, joining the Development team to work closely with a major client’s IT group. The focus is on delivering IT projects efficiently while ensuring strong coordination across teams. Main responsibilities Plan, coordinate, and monitor IT project deliveries. Maintain and update project plans, track milestones, manage dependencies, and document assumptions using frameworks such as PM² or PM²-Agile. Organize and assess acceptance testing, including user acceptance and regression tests. Oversee test cycle planning, allocate resources, and confirm results before production deployment. Prepare and deliver regular status updates on IT modules and related projects. Produce progress reports, RAG status updates, dashboards, and presentations for steering committees and governance groups. Act as a point of contact for projects involving other services within the Erasmus+ and ESC ecosystems, supporting alignment of cross-functional initiatives. Contribute to defining business needs to ensure alignment with program objectives and compatibility with the existing Information Systems environment. Use business analysis or solution architecture experience to review and validate proposed solutions, ensuring feasibility, scalability, and compliance with architecture and security standards. Support understanding of Erasmus+ and ESC programs and related documentation, making sure workflows and processes meet program requirements.
Join 8advisory as a Senior Manager in Strategy & Operations, where your expertise will drive impactful business strategies and operational excellence. In this role, you will lead cross-functional teams to develop innovative solutions that enhance organizational performance.
Join our dynamic Strategy & Operations team in Brussels as a Manager/Senior Manager. We seek a driven and detail-oriented professional who will collaborate with industry experts in transformation, restructuring, valuations, tax, and transaction services. In this pivotal role, you'll provide strategic insights and operational expertise across a variety of transformative projects.Quickly identify and analyze critical risks and opportunities related to strategy and operations, including manufacturing, supply chain, and procurement, while developing effective operational solutions.Incorporate your strategic and operational insights into financial analyses and business plans, working closely with transaction services, valuations, and restructuring teams.Create implementation plans and spearhead initial actions.Develop presentations and reports for key stakeholders, such as board members, investors, M&A advisors, and C-suite executives.Ensure assignments are executed promptly and to the highest standards.Guide and mentor junior team members.Contribute actively to internal and external business development and thought leadership initiatives.
Join Netcompany as an ITSM Configuration Manager and take a front-row seat in shaping our IT service management practices.As an ITSM Configuration Manager, you will be responsible for:Leading the development, adoption, and standardization of best practices in Configuration Management across ITSM processes.Playing a key role in defining the Configuration Management strategy, objectives, and roadmap while ensuring alignment across various services.Implementing the Configuration Management process and CMDB framework to ensure they are fit for purpose and compliant with enterprise standards.Facilitating advisory and tactical boards, engaging stakeholders to ensure effective process governance and alignment.Overseeing the centralized CMDB and associated toolset, ensuring data quality and integration, along with ongoing optimization.Establishing clear roles and responsibilities for Configuration Process Owners, CI Owners, and Controllers.Defining, monitoring, and reporting on Configuration Management KPIs to enhance process effectiveness and drive continuous improvement.Maintaining process documentation within the knowledge management system and leading regular reviews to boost maturity and reliability.
Role overview Almaviva de Belgique seeks a Support Manager L7 based in Brussels. This position centers on driving cost-benefit analysis and process improvement initiatives. The Support Manager will optimize organizational processes by conducting detailed As-Is and To-Be analyses, leading research projects, and moderating meetings with stakeholders across the company. Main responsibilities Lead thorough analyses of current and target business processes. Facilitate meetings and working groups with stakeholders to clarify objectives and develop solutions. Research and recommend improvements to boost efficiency and effectiveness throughout the organization. Oversee the rollout of information systems that align with business needs. Manage resource allocation, ensuring projects stay within budget, meet deadlines, and maintain quality standards. Define strategies, tasks, and deliverables for projects. Supervise quality control and risk management activities. Coordinate the EPMO function and guide analysts and architects. Participate in progress meetings and functional working groups. Support the Digital Transformation strategy, Digital-Ready Policy Making (DRPM) processes, and help apply the new EC Digital Strategy within DG GROW. Contribute to rationalizing IT systems and managing corporate governance processes. Prepare and maintain project and quality plans, monitor progress, and deliver regular, accurate reports to stakeholders. Location This role is based in Brussels, Belgium.
We are seeking a qualified IT Project & Portfolio Manager fluent in English, who will provide expert services based in Brussels, Belgium. The successful candidate will work either at our company’s premises or at the client’s site. In this role, you will join our Development team and collaborate closely with a major client's IT team.Key Responsibilities:Lead and coordinate contributions to corporate requests within the Enterprise Architecture and Project Management Office domains.Oversee the functions of the Enterprise Project Management Office, providing leadership to analysts and architects.Perform cost-benefit analyses, as-is and to-be situation analyses, and gap analyses.Offer guidance on business architecture and systems processing.Manage the implementation of information systems to fulfill identified business needs, ensuring resource acquisition and skill utilization within budget and time constraints.Develop project strategies, define tasks and deliverables, review project outcomes, and manage quality control and risk.Support the execution of the Digital Transformation strategy.Assist in the Digital-Ready Policy Making processes and implement new Digital Strategy principles.Facilitate the rationalization of IT systems and corporate governance management.Estimate costs, timelines, and resource requirements for successful project completion.Organize and lead meetings with stakeholders.Prepare and maintain project and quality plans, monitoring activities against the plan, and delivering regular updates.
About WPPWPP stands as a premier growth partner for the world's most renowned brands. We seamlessly integrate advanced media intelligence, data solutions, exceptional creativity, innovative production techniques, transformative enterprise solutions, and expert strategic advice within one organization. Our extraordinary talent, fueled by the pioneering WPP Open marketing platform, empowers clients to embrace change, seize opportunities, and achieve remarkable growth. Discover more at WPP.com.Are you ready to make an impact at a leading media agency?This is your chance!At EssenceMediacom, we're on the lookout for a Client Operations Manager eager to collaborate with us in crafting breakthroughs for our esteemed clients, including adidas, Airbnb, Milcobel, Perfetti Van Melle, Polestar, Proximus, Roularta, The Coca-Cola Company, and many others.As a Client Operations Manager, you will integrate into our Client Leadership discipline and work within dedicated Client Squads. These teams are tasked with nurturing client relationships and executing the full range of services we offer.In your role, you will oversee project management and campaign execution for selected clients.Project ManagementCollaborate with the Client Squad to ensure the delivery of exceptional results to our clients.Assist in defining the Squad's agenda and priorities.Be accountable for the timely delivery of all projects, employing robust planning, organization, and communication skills.Campaign ManagementGuarantee the receipt of timely and clear instructions from clients.Develop plans alongside the Client Squad and media experts within established deadlines, utilizing our project management tool, Wrike.Equip our experts with essential information from the Strategist and Communication Planner to create detailed media plans (TV, Radio, Out-of-Home, Digital, Print).Monitor client approvals for our plans.Coordinate the delivery of media materials with creative agencies (e.g., TV spots, radio spots, social media content, posters, etc.).Lead campaign reporting during and post-campaigns.
Are you seeking a new direction? Eager for fresh challenges?Looking to elevate your career as a PMO Office Manager? Join our dedicated Local Managed Staffing team at NRB!As a leader in the ICT sector in Belgium, NRB offers a wide array of IT services to meet all your needs, including Infrastructure & Cloud, Software Development, and Consultancy & Managed Staffing.For more information, click here. This critical IT transformation project spans three years and involves over 100 contributors, including business experts, analysts, IT architects, development teams, and quality assurance professionals.The program aims to implement a complex set of dependent projects to rewrite a business application related to shared service processes for tax and non-tax debt collection. This application resembles an accounting application like ERP, a banking account management application (including PC banking), workflow applications, and dynamic interfaces with clients. Additionally, this program runs concurrently with various other enhancement projects and business functionality improvements.The consultant will be responsible for establishing and facilitating the PMO Office, ensuring effective governance, coordination, and quality of processes and deliverables for this project. Main MissionOversee the overall project governance, coordinate business and IT stakeholders, manage operational activities, and ensure the quality and validation of requirements and developments, all while adhering to deadlines, budgets, and quality standards. Key ResponsibilitiesGovernance & PMO Office· Establish and operate the PMO Office for the project.· Define and maintain steering processes (planning, reporting, risks, dependencies, decisions) based on established methodologies inspired by Prince2 (project) and Agile Scrum (development).· Structure and facilitate governance committees (Steering Committee).· Ensure consolidation of key performance indicators (KPI, progress, budget, risks, quality). 2. Planning & Monitoring· Construct and maintain the overall program schedule.· Ensure tracking of milestones, deliverables, and inter-team dependencies.· Identify, analyze, and monitor risks and issues.· Propose and manage mitigation plans. 3. Organization and facilitation of workshops· Plan, structure, and facilitate business-IT workshops.· Coordinate participation of:o Business experts...
Join our dynamic team as a Project Manager specializing in buildings at BESIX Group, where you will lead innovative construction projects from conception to completion. You will be responsible for managing project timelines, budgets, and resources while ensuring high quality and safety standards are met. This is an exciting opportunity to drive impactful projects in a collaborative environment.
Join everience as a Trilingual Business Manager and play a pivotal role in driving our business initiatives across diverse markets. We are seeking a dynamic professional who is fluent in three languages, allowing for seamless communication with our international clients and partners. In this full-time position, you will leverage your expertise to enhance operational efficiency and foster growth within our organization.
Leadership and Management: Inspire and lead project teams, delivering essential training and fostering a cohesive team environment.Communication and Partnership: Engage effectively with municipalities, stakeholders, customers, and subcontractors to forge partnerships that facilitate timely project completion and successful outcomes.Telecom Industry Expertise: Utilize your extensive knowledge of telecom infrastructure to manage complex networks, ensuring project quality and systematic execution.Permit Management and Coordination: Collaborate with Gipod, Geopunt, and Eaglebe to oversee infrastructure permits, coordinating with municipalities, contractors, and road management to synchronize plans for smooth project execution.Compliance with SB250 Standards: Uphold SB250 standards throughout the project lifecycle, ensuring quality control in alignment with Belgian regulations.Big Data Management: Leverage advanced tools to construct, maintain, and analyze comprehensive databases, optimizing data processes for informed project decision-making.Advanced GIS Skills: Proficiently manipulate intricate geographical datasets using ArcGIS or QGIS, integrating map layers from multiple sources to create a cohesive visual framework critical for telecom project management.
Join us as an enthusiastic and driven Area Manager to spearhead the growth and development of our retail network in Belgium & Luxembourg.About Us:Boggi Milano is a renowned Italian fashion brand with a presence in over 200 stores across 50 countries. We are committed to innovation, sustainability, and quality, leveraging high-performance technical materials in our products.Our success is powered by our talented team, and we are eager to find individuals who can actively contribute to our ambitious goals.Your Role:As the Area Manager, you will be tasked with meeting revenue targets and KPIs while expanding our stores within your assigned region. You will mentor your team, set objectives, delegate tasks, and support their professional growth, all aimed at enhancing brand presence and maximizing sales.Why Choose Boggi Milano?International Work Environment: Embrace a diverse and inclusive workplace that fosters a healthy and collaborative atmosphere.Continuous Innovation: Be part of a company that is consistently evolving in product offerings, processes, and omnichannel experiences.Ongoing Training: Access to our internal learning platform, the Boggi Milano Academy, for continuous skill development.Career Development: Invest in your career growth, following the footsteps of many who have advanced within Boggi Milano.Performance Rewards: Enjoy competitive salaries with fixed and variable components that recognize your contributions.Growth Opportunities: Join a company that is continuously expanding, with plans for new openings and partnerships.
