About the job
Join our dynamic team as a Senior Solutions Sales Specialist and play a critical role in enhancing Lightstone Retail's commercial success. This position is designed for growth, requiring proactive engagement rather than merely fulfilling orders. You will manage the complete sales process, from identifying opportunities and shaping tailored solutions to influencing senior decision-makers and securing significant high-value contracts. Additionally, you will be responsible for nurturing existing client relationships and exploring new revenue streams.
Collaboration is key; you will work closely with product, analytics, and leadership teams to translate market demands into impactful, data-driven solutions. This role offers substantial earning potential through a combination of commission and base salary, along with attractive career advancement opportunities as the company expands.
Key Responsibilities
New Business Development and Client Retention:
- Achieve and surpass individual revenue, margin, and cost targets aligned with business objectives.
- Proactively identify and convert new clients within the retail and consumer sector.
- Establish and maintain trusted, long-term relationships with existing clients, leveraging insight-driven solution selling to expand accounts.
- Build and manage a robust sales pipeline, efficiently converting opportunities through disciplined funnel management.
- Create and implement strategic account plans to maximize lifetime client value.
Delivering Outstanding Client Service:
- Conduct engaging product demonstrations for prospective clients.
- Maintain high standards of customer service, ensuring a positive client experience.
- Provide ongoing support for client-specific solutions, ensuring their success and satisfaction.
- Participate in training sessions and seminars to enhance expertise in service areas.
- Represent Lightstone at client events, nurturing strong relationships and networking opportunities.
Becoming a Data Solutions Expert:
- Develop a deep understanding of our diverse range of products and services, enabling you to craft compelling proposals that resonate with clients.
- Tailor solutions to address specific client needs, drawing on your comprehensive understanding of our offerings.
- Utilize templates for efficient contract negotiations.
- Complete sales administration tasks and support other organizational duties as assigned.
