Front Desk Agent

Join our dynamic team at Accor Hotels as a Front Desk Agent, where you will be the first point of contact for our guests. Your responsibilities will include greeting guests with a warm smile, managing check-ins and check-outs, and ensuring that every guest's experience is exceptional. You will play a key role in maintaining our hotel’s reputation for outstan…

Accor Hotels seeks a Front Desk Shift Leader for its Cairo location. This role centers on supporting daily front desk operations, guiding the team, and maintaining strong service standards. The Shift Leader helps foster a welcoming atmosphere for guests and provides assistance to staff throughout each shift. Key responsibilities Oversee front desk activities during assigned shifts Assist team members to ensure efficient check-in and check-out for guests Respond to guest questions and resolve issues quickly Promote a positive, professional setting for both guests and colleagues Location This is an on-site position at Accor Hotels in Cairo.

Join our dynamic team as a Front Office Agent at Accor Hotels in Cairo. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience. Your responsibilities will include managing reservations, handling inquiries, and assisting with any guest needs to create memorable stays.

PetroApp is looking for an IT Help Desk Specialist based in Cairo. This position serves as the main contact for users needing technical support, handling a range of hardware and software issues as they arise. Role overview The IT Help Desk Specialist responds to support requests, troubleshoots technical problems, and guides employees through solutions. The role also involves assisting with ongoing IT projects to keep systems running smoothly across the organization. Key responsibilities Act as the first point of contact for technical support inquiries from employees Diagnose and resolve hardware and software issues Support IT projects as needed Help maintain productivity and efficiency by ensuring reliable IT services Location This position is based in Cairo, Cairo Governorate, Egypt.

We are seeking a dedicated IT Help Desk Specialist to join our dynamic team at Ghobash Group in Cairo. In this role, you will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT systems. Your ability to troubleshoot issues effectively and communicate clearly with users will be essential in maintaining high levels of customer satisfaction.

We are seeking an experienced Senior Front-End Developer with a strong background in Angular to develop and enhance user interfaces for our applications. The ideal candidate will collaborate closely with design and development teams to ensure the efficient and precise implementation of user interfaces.Your responsibilities will include writing clean, reusable, and maintainable code, while providing technical guidance and participating in decision-making regarding application structures and tools. You will also implement unit and integration tests to maintain code quality and optimize application performance, ensuring compatibility across various browsers and devices.Staying abreast of the latest technologies and best practices in front-end development is crucial, as you will be expected to integrate new methodologies into our ongoing projects.

We are seeking a talented Front End Developer to join our team at ssc-hr. In this role, you will be responsible for the development and optimization of the front-end aspects of our applications, ensuring they are responsive and performant across both web and mobile devices. Key Responsibilities Utilizing your in-depth knowledge of Angular best practices, you will design and develop modules and components for our applications. Enhance existing designs and templates with CSS animations while implementing clean and idiomatic markup. Collaborate with back-end developers to integrate APIs using standard methodologies, ensuring a comprehensive understanding of platform components to create responsive designs. Develop reusable components and libraries to streamline development efforts. Assist back-end developers with coding issues and troubleshooting as necessary. Design, analyze, and implement technical solutions for front-end components. Ensure high performance and compatibility across various platforms and devices.

About the Role dopay-8 is looking for a Front-end Engineer in Cairo to help design and build web applications. This role involves working with both designers and back-end developers to deliver smooth, reliable user experiences. What You Will Do Develop and implement web application features Collaborate with designers to translate UI/UX concepts into code Work alongside back-end developers to integrate APIs and services Focus on building interfaces that are both functional and user-friendly Location This position is based in Cairo, Cairo Governorate, Egypt.

Experience Level: Minimum 2 yearsLanguage Requirement: Fluent in Arabic and EnglishJob Overview:We are on the lookout for a talented Front End Developer who specializes in React, JavaScript, and TypeScript to become a vital part of our dynamic and innovative team. The successful candidate will possess a minimum of 2 years of experience in front-end development, demonstrate proficiency in integrating with Java and .NET backends, and have a solid understanding of RESTful APIs and WebSocket communication. Familiarity with design tools such as Figma is a plus, and fluency in both Arabic and English is essential.Core Responsibilities:Agile Development: Collaborate within an agile team, contributing to sprint planning, daily stand-ups, and retrospectives.Front-End Development: Create and maintain web applications utilizing React, ensuring optimal performance, responsiveness, and an outstanding user experience.Backend Integration: Seamlessly integrate front-end components with Java and .NET backend services, effectively consuming RESTful APIs and managing WebSocket communication for real-time data.Responsive Design: Design adaptable interfaces that function flawlessly across various devices and screen sizes, guaranteeing a cohesive user experience.Reusable Components: Develop and uphold reusable components, libraries, and tools to enhance development efficiency and maintain consistency.JavaScript & TypeScript Expertise: Apply advanced knowledge of JavaScript and TypeScript to craft clean, efficient, and scalable code.UX Collaboration: Partner closely with designers utilizing Figma to transform wireframes and prototypes into engaging, user-friendly interfaces.Testing & Debugging: Execute thorough testing and debugging to deliver high-quality software that aligns with user and business requirements.

Job Description:The Service Desk Specialist for Workplace Services and On-Site Support is pivotal in securing new business across diverse markets and sectors. This position demands a profound understanding of our Employee Experience Portfolio, which encompasses Experience Management, Service Desk operations, Workplace Collaboration, On-site Support, and Hardware Life Cycle Management. The ideal candidate will serve as a technical expert, an engaging presenter, and a trusted advisor to prospective clients. Responsibilities include translating complex client requirements into compelling value propositions and solutions that meet client needs while ensuring compliance with security standards.Key Responsibilities:Solution Design & Development: Architect robust, scalable, and secure End User Experience (EUX) solutions tailored to unique client requirements, selecting appropriate products from our Portfolio to optimize the user experience.Presales Support: Lead Subject Matter Expert (SME) in the presales process, collaborating with sales teams to qualify opportunities, develop proposals, and deliver engaging presentations and demonstrations.Technical Expertise: Maintain deep knowledge of the Employee Experience Portfolio and related technologies, staying updated on market trends and competitor offerings.Proposal Development: Assist in crafting high-quality proposals that include technical documentation, presentations, and cost estimates, ensuring they are comprehensive, competitive, and fulfill client requirements.Client Engagement: Interact with potential clients to understand their business challenges and technical needs, clearly articulating the value of proposed solutions and building strong relationships with key stakeholders.Competitive Analysis: Analyze competitive pricing and identify cost-effective solutions to maintain competitiveness.Solution Optimization: Enhance proposals to maximize scores and mitigate competitive advantages.Governance Understanding: Address internal priorities and governance effectively.

Join our dynamic hospitality team in Cairo, Egypt, as a Concierge Agent. In this pivotal role, you will embody the essence of guest service, transforming every interaction into a memorable experience. We are looking for a dedicated, detail-oriented professional who excels in a fast-paced environment and is committed to surpassing guest expectations.Act as a well-informed hotel ambassador, providing guests with up-to-date information on hotel amenities, local attractions, dining venues, entertainment options, and city events.Efficiently manage a variety of guest requests, including dining reservations, entertainment bookings, transportation arrangements, tours, medical services, and other unique needs.Compile and maintain detailed guest preference records to personalize future visits and enhance guest loyalty.Build and nurture a professional network of trusted service providers and local contacts for seamless guest experiences.Ensure the availability of brochures, city maps, restaurant guides, and promotional materials for guest use.Handle luggage, messages, parcels, and packages with precision, ensuring timely delivery and storage.Respond to guest inquiries with positivity and a solutions-oriented approach, maintaining professionalism under pressure.Follow through on guest requests and maintain clear communication for timely resolution.Uphold integrity in all financial transactions and interactions with guests.Adhere to departmental operating procedures and safety policies.Collaborate with team members across departments to foster a result-driven, service-oriented environment.Perform additional duties as required to support the success of the hospitality operation.

Role overview Sutherland seeks an IT Help Desk Specialist in Cairo to support clients with their technical needs. This position acts as the first contact for users, answering questions and troubleshooting issues so clients can stay productive. What you will do Handle client inquiries and technical concerns as the initial support contact Identify and resolve problems related to hardware, software, and networks Walk users through solutions and keep clear records of each support interaction Strive to deliver a helpful and smooth support experience for every client Requirements Interest in technology and IT support Clear communication and strong problem-solving abilities Openness to learning and developing new technical skills Located in Cairo

Design and develop user interfaces for both mobile and web applications, ensuring a seamless user experience.Create reusable code and libraries to optimize future development.Translate complex user and business requirements into functional and visually appealing frontend code.Collaborate with team members to devise innovative solutions for challenging engineering issues.Adapt quickly in a fast-paced environment while taking full ownership of projects from inception to execution.Transform conceptual ideas into practical designs and implement them effectively.Engage closely with Product Management and User Interaction Designers to incorporate feedback and enhance product quality.

About the Role: We are seeking an experienced Senior Front-End Developer specializing in Angular to join our dynamic team. In this fully remote position, you will play a crucial role in developing robust and high-quality user interfaces for large-scale applications. Your expertise will ensure the applications deliver exceptional performance, scalability, and a seamless user experience.Key Responsibilities:Design, develop, and maintain advanced Front-End applications utilizing Angular.Translate functional requirements and design concepts into interactive, scalable interfaces.Engage in complex projects, implementing sophisticated business logic as needed.Enhance application performance and troubleshoot any related issues.Collaborate with Back-End developers to integrate APIs effectively.Conduct code reviews to uphold coding standards and best practices.

Join our dynamic team as a Guest Relations Agent at AccorHotels, where we prioritize exceptional customer service and guest satisfaction. In this role, you will be the first point of contact for our esteemed guests, ensuring their needs are met promptly and effectively. Your responsibilities will include welcoming guests, handling inquiries, and resolving any issues that may arise during their stay. If you are passionate about hospitality and thrive in a fast-paced environment, we want to hear from you!

As a Telesales Agent at tagaddod, you will play a crucial role in driving our sales initiatives and enhancing customer satisfaction by connecting with clients through effective communication.Key ResponsibilitiesGain a comprehensive understanding of our products and services.Set and pursue achievable sales targets.Engage with existing and prospective customers via phone calls.Maintain and update customer information in our database.Ensure customer satisfaction through excellent service delivery.Utilize a sales script for efficient customer handling.Foster strong relationships with both new and existing customers.Professionally process customer orders.Compile and present weekly sales reports to the Sales Manager.Provide outstanding customer service and address inquiries regarding our products and services.Adhere to all company policies and procedures.

Join our dynamic team as a Front End Developer, where you'll be at the forefront of building high-performance Single Page Applications (SPAs) with React, as well as hybrid mobile applications for iOS and Android platforms using React Native. You will play a critical role in developing sophisticated front-end features that adhere to specifications and high-fidelity designs, ensuring a responsive user interface that operates seamlessly across all modern browsers. Your expertise will be essential in architecting and creating applications that are modular, reusable, scalable, efficient, and secure.Key Responsibilities:Front End Design and ArchitectureAdopt a comprehensive approach to feature development, considering future scalability and extensibility.Create pixel-perfect, smooth UI experiences across mobile platforms (iOS and Android).Develop responsive websites that function flawlessly across all modern browsers (Windows, Mac, Linux, and native mobile browsers).Utilize native APIs for deep and effective integration with Android and iOS.Oversee product releases and deployment on Google Play and the Apple Store.Maintain high-quality code and write automated tests to ensure product excellence.Integrate with third-party systems and APIs such as Google Pay and Apple Pay.Design and implement functional, scalable, modular, and reusable components following industry standards.Deliver complex features that are well-developed and free of bugs.Implementation, Validation, and VerificationWrite clean, efficient code using ReactJS and React Native.Diagnose and resolve bugs and performance bottlenecks.Investigate and manage third-party dependencies.Collaborate with team members to review and debug code.Project ManagementIdentify, prioritize, and execute tasks within agile iterations.Implement best practices, standards, and procedures, including quality and delivery methodologies.Coordinate with relevant teams to gather collaborative project requirements.Technical DocumentationProvide clear and well-documented code.Document development phases and monitor systems.Create software and application operating procedures as needed.Stakeholder ManagementCollaborate with third parties as necessary.Engage with technology managers to establish initial and ongoing application and website requirements.Support fellow team members across multiple projects.Continuous LearningStay current with new software languages and specifications.Maintain proficiency in legacy and fundamental software requirements.

Sofitel Cairo Downtown Nile is hiring a Front Office Supervisor to guide the front desk team and uphold the hotel’s service standards. This position centers on supporting daily operations while maintaining a welcoming atmosphere for all guests. Role overview The Front Office Supervisor oversees front desk activities, coordinates guest check-ins and check-outs, and addresses guest needs as they arise. The role involves monitoring service quality and assisting with guest relations to ensure a smooth and memorable stay. What you will do Supervise front office staff and daily desk operations Manage guest interactions and resolve concerns promptly Maintain service quality in line with hotel standards Requirements Experience in hospitality or a related field Strong leadership and communication skills Dedication to delivering excellent guest experiences

At Klivvr, we are dedicated to empowering consumers by providing accessible financing solutions that enhance their purchasing power. As we continue to expand, we are seeking passionate and motivated Direct Sales Agents to join our vibrant team in malls, large retail outlets, and field environments. In this pivotal role, you will focus on activating Go Plus customers, ensuring they receive a seamless and professional experience throughout their journey with us.This position demands exceptional communication skills, a strong customer-centric mindset, and a relentless drive to meet and surpass activation targets in both retail and field settings.

Join our dynamic team at Sutherland as a Customer Service Agent. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your ability to communicate effectively and resolve customer inquiries will be crucial in ensuring their satisfaction.We are looking for passionate individuals who thrive in a fast-paced environment and are committed to delivering excellence. If you have a friendly demeanor and a problem-solving mindset, we encourage you to apply!