Solution Lead - Driving Client-Centric Innovations

Join us as a Solution Lead, where your expertise will shape innovative solutions tailored to our clients' needs while ensuring cost-effectiveness and a competitive edge. Your role will harness advanced storytelling and business communication skills to craft persuasive proposals. You will be at the forefront of leading cross-functional teams, managing diverse…

Join aleph as a Senior Client Solutions Manager, where you will play a pivotal role in driving client satisfaction and providing tailored solutions that meet their needs. Your expertise will help to elevate our client relationships and enhance service delivery, ensuring we exceed expectations in a competitive market.

ServiceNow Solution Lead Developer About the Role As a ServiceNow Solution Lead Developer, you will play a pivotal role in shaping and delivering innovative solutions tailored to meet our clients' diverse needs. Your expertise in crafting compelling narratives and presentations will be essential in developing persuasive proposals that resonate with stakeholders. You will lead cross-functional teams, manage relationships, and ensure seamless execution of solutions from ideation to rollout.Your Key ResponsibilitiesClient-Centric Vision: Articulate and convey a vision that prioritizes client satisfaction through effective storytelling and advanced presentation skills.Business Communication: Exhibit strong written communication skills, ensuring clarity and focus on business objectives.Competitive Analysis: Assess market dynamics, understand pricing pressures, and identify cost optimization opportunities to deliver competitive solutions.Solution Optimization: Enhance scoring and mitigate competitive advantages through strategic solution optimization.Internal Priorities: Align with and address internal governance and priorities.Requirements Analysis: Conduct thorough requirements analysis to identify service components, standard offerings, and potential service gaps.Leadership: Foster collaboration within teams to achieve shared goals, while managing both internal and external stakeholder communications.Commercial Acumen: Possess a deep understanding of commercial aspects, including terms and conditions and contractual negotiation.Financial Analysis: Perform detailed financial assessments, including pricing and cost analysis, and develop internal business cases.Coaching and Mentoring: Provide guidance and mentorship to colleagues to enhance their skills and capabilities. We promote a work culture where everyone can bring their authentic self, advocating for equity, diversity, and inclusion as part of our daily operations.

About UsAt Infomineo, we are at the forefront of transforming business research through innovative AI-enhanced solutions. Our mission is to revolutionize how organizations access and utilize critical intelligence. Evolving from traditional research outsourcing, we have become a trusted strategic partner for leading consulting firms, Fortune 500 companies, and government entities. Our offerings include AI and Data Advisory, Next-Gen Insights, and Resource Scaling, all supported by our dedicated team of over 350 industry experts across five international offices (Cairo, Casablanca, Mexico City, Dubai, and Barcelona), our proprietary AI orchestrator, and extensive knowledge resources, including more than 500,000 delivered case studies and database subscriptions.Are you ready to launch your career with us?About This RoleWe are in search of a proactive Product Manager to spearhead the development of a core product vertical. This role demands a versatile product leader capable of balancing high-level strategic insights with meticulous technical execution. You will act as the primary driver of your product's success, taking ownership akin to that of a CEO within your domain. Whether your audience is internal stakeholders or global customers, your objective is to create scalable, high-performance solutions that address intricate challenges. You will oversee the 'Why,' 'What,' and 'How,' ensuring that each product release significantly contributes to our core business metrics.What You Will Do1. Product Strategy & End-to-End OwnershipVision & Roadmap: Establish and steer the long-term strategy and roadmap for your product area, ensuring scalability and alignment with the company's overarching goals.Lifecycle Leadership: Assume full responsibility for the product from initial discovery and research through development, launch, and ongoing optimization.Opportunity Discovery: Analyze user workflows and data comprehensively to pinpoint friction points, converting these insights into impactful product requirements.2. Tactical Execution (The Engine Room)Backlog Management: Manage and prioritize the product backlog with an emphasis on value and return on investment, ensuring a steady flow of well-defined, refined user stories for the engineering team.Requirement Gathering: Convert complex business needs into clear technical documentation and user stories, complete with stringent acceptance criteria.Agile Leadership: Facilitate all Scrum ceremonies (Planning, Stand-ups, Retrospectives, and Demos) to uphold team velocity and clarity.Quality Assurance: Serve as the final gatekeeper...

About UsInfomineo is at the forefront of the global landscape as an AI-driven research firm, revolutionizing the way businesses obtain, interpret, and leverage critical insights. We have transitioned from traditional business research outsourcing to becoming a strategic ally that merges advanced artificial intelligence with profound human expertise. Our offerings to a diverse clientele, including leading consulting firms, Fortune 500 companies, and government entities, encompass AI and Data Advisory, Next-Gen Insights, and Resource Scaling. This transformation is anchored on three core pillars: over 350 industry experts operating from five offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona), our proprietary AI orchestrator, and a wealth of knowledge assets consisting of more than 500,000 delivered case studies and database subscriptions.Are you ready to embark on an exciting career journey with us? About This RoleWe are on the lookout for an enthusiastic and experienced Odoo Functional Consultant to enhance our dynamic team. You will play a pivotal role in implementing and supporting Odoo solutions tailored to our business's unique requirements. This position demands a comprehensive understanding of Odoo's capabilities, stellar communication skills, and the aptitude to convert business needs into technical solutions. Your ResponsibilitiesPrimary ResponsibilitiesEvaluate business processes and pinpoint opportunities for enhancement through Odoo implementation.Design and deploy Odoo solutions, including module selection, configuration, and customization.Create and uphold detailed functional specifications for Odoo implementations.Provide training and support to end-users regarding Odoo functionalities and best practices.Collaborate with the Odoo Developer for seamless technical solution integration.Keep abreast of the latest Odoo releases and functionalities.Contribute to the upkeep and development of internal Odoo documentation.Engage in project planning and execution, ensuring timely delivery of Odoo solutions.Secondary ResponsibilitiesAssist in data modeling for various teams within the organization.Support other products within the company as needed.

As a Senior Solution Architect at bm-to, you will play a pivotal role in shaping the architecture of our products. You will collaborate closely with your team to design comprehensive solution/application architectures. Your expertise will guide project teams in implementing effective technology strategies, focusing on best coding practices, continuous integration, and automated deployment.You will be accountable for the technical design of our products, actively engaging in coding to assist the team in developing solutions and resolving any emerging challenges. By identifying and eliminating technical impediments, you will ensure smooth project execution. Collaborating with the Product Owner, you will align the product roadmap with our technical strengths and opportunities.With a commitment to continuous improvement, you will explore innovative solutions, challenge conventional methods, and take shared responsibility with the Product Owner for building reusable and scalable components. Reporting to the Architecture Lead, you will align architectural decisions and technology stack implementations.

Join klivvr as a Solutions Architect where you will be at the forefront of designing innovative technology solutions that meet our clients' needs. In this role, you will collaborate with cross-functional teams to understand business requirements and translate them into technical architectures. Your expertise will help us drive digital transformation and enhance operational efficiency for our clients.

Robusta empowers organizations to adopt a digital-first mindset, creating remarkable customer experiences. We offer a comprehensive suite of strategy, design, product, and technology services to leading businesses and brands, leveraging our market expertise to deliver smooth customer journeys and boost conversion rates.About the RoleThe Client Growth Manager is a pivotal role focused on spearheading revenue generation across a designated industry vertical or geographical market. This position functions within a cohesive Sales & Account Management framework, responsible for both new business acquisition and the growth of existing accounts under a shared revenue objective.The Client Growth Manager serves as the sole commercial steward for their portfolio, tasked with revenue generation, client relationship development, and sustainable value creation, while ensuring profitability and strategic alignment.Key Responsibilities1. Revenue Ownership (Primary Accountability) Achieve and manage the overall revenue goals within assigned accounts and industry Maintain a diverse revenue portfolio: New business (new logos) Upselling & cross-selling Renewals and expansions Ensure adherence to gross margin through strategic pricing Sustain accurate revenue forecasting and pipeline visibility Develop and implement annual growth strategies for the industry Maintain a robust pipeline coverage ratio2. New Business Development Identify, evaluate, and pursue new business opportunities Lead the complete sales cycle: Prospecting and qualification Proposal creation Commercial negotiations Closing and contract finalization Drive strategic growth within the industry3. Account Growth & Expansion Manage a dedicated portfolio of accounts as the Account Growth Owner Identify and leverage upsell and cross-sell opportunities Lead renewals, contract extensions, and commercial growth Optimize account profitability and revenue mix4. Client Relationship Management Act as the primary executive contact (SPOC) for clients Build and sustain long-term trusted relationships with key stakeholders Understand and align with client strategic objectives and business goals

Role Overview Kaplan International is hiring a Client Services Executive for the MENA region, based in New Cairo, Egypt. This is a full-time, office-based position (40 hours per week) with a permanent contract. The role reference number is JR245074. Main Responsibilities Support and engage with sales agents across the Middle East. Manage administrative tasks and business processes to ensure smooth student bookings for English, French, and German language courses. Build and strengthen relationships with agents to help drive revenue and growth. Who This Role Suits This position fits individuals with experience as Customer Service Assistants or Executives who want to develop their skills and grow their careers in the education sector. Location Details The role is based in Kaplan International’s offices at Hyde Park, New Cairo.

Join a leading provider of pump solutions that has successfully catered to diverse fluid transport requirements for over 40 years. Our company is renowned for delivering high-performance pumping systems tailored for the utilities, water management, infrastructure, agricultural, and industrial sectors. As the exclusive representatives for prestigious brands such as EBARA Pumps (Japan, Italy), CSF (Italy), and IMPO (Turkey), we supply a wide range of centrifugal, hygienic, progressive cavity, and deep well pumps, among others. Our extensive inventory ensures prompt delivery, while our commitment to quality allows us to meet both standard and customized needs for our clients.We are seeking passionate and skilled Sales Engineers to bolster our sales team. You will be directly responsible for achieving sales targets within your designated product lines and will contribute to the overall sales performance of our organization. Your role will encompass the following responsibilities:Actively promote and sell our comprehensive range of pumps and motors.Identify and engage potential clients to broaden our customer base.Upsell to existing customers to maximize sales opportunities.Respond promptly to incoming requests for quotes and proposals.Meet with clients to address inquiries and provide tailored solutions.Conduct effective pump selection based on customer requirements.Manage customer complaints and collaborate with after-sales support for service and maintenance.Ensure an exceptional customer experience for our clients.Assist management in marketing initiatives, including competitive analysis and participation in trade shows.

Job Overview: As a System Design / Solution Architect, you will be responsible for crafting robust system architectures and technical solutions that prioritize scalability, stability, and security, ensuring alignment with business objectives.Core Responsibilities: Develop high-level and low-level design architectures for systems and applications. Assess project requirements and convert them into actionable architectural solutions. Establish design standards and oversee technical governance. Architect system and service integrations, including APIs. Evaluate technical decisions and review deliverables from the development team. Collaborate with implementation teams to navigate and resolve architectural challenges. Maintain documentation of architecture and technical diagrams.

We are seeking a highly skilled Senior Java Solutions Architect to join our dynamic team at Advansys ESC. As a pivotal member of our organization, you will serve as a Single Point of Contact (SPOC) for engaging with stakeholders within the bank, understanding their requirements, managing demands, and delivering economically viable solutions to complex business challenges in a timely manner.Key Responsibilities:Establish and maintain robust internal customer relationships, fostering a ''Customers for Life'' ethos through a proactive approach.Analyze enterprise business contexts, including trends and strategic requirements, to define future states for specified domain areas while encompassing the entire application portfolio.Develop comprehensive migration plans to bridge gaps between current and future business capabilities, technology, applications, and data, aligning with IT budgeting and capital planning processes.Lead assessments of current business capabilities and technology environments to identify deficiencies and propose innovative solutions for improvement.Guide solution teams in evaluating various options and recommend the most cost-effective solutions to meet specific business needs.Oversee governance activities to ensure architecture compliance throughout technology implementations and modifications.Consult on technology implementation projects to align systems and infrastructure, ensuring adjustments to the Enterprise Architecture (EA) as necessary.Facilitate research, evaluation, and selection of business applications, hardware, and software technology standards, including designing standard configurations.

At Sumerge, our Technical Sales team drives innovation and creativity in crafting proposals that resonate with our clients. Collaborating closely with the Sales team, they design tailored solutions that ensure our clients remain at the forefront of industry advancements. Our team members are exceptional communicators, adept at understanding customer needs and shaping the future of their businesses.We seek candidates with a robust software development background, comprehensive knowledge of web technologies, and a collaborative spirit. As this role requires close interaction with engineering and sales teams, strong teamwork skills are essential for creating bespoke solutions.Key Responsibilities:Serve as a technical consultant to customers, identifying their needs and recommending optimal solutions, while ensuring there is adequate support for implementation.Guide both prospective and current clients through their digital transformation journeys, simplifying complexities and addressing potential technical challenges.Advise on enterprise architectures and platforms to successfully deploy complete solutions leveraging Sumerge’s tools and technologies.Collaborate with product management and engineering teams to remain informed about industry trends and to enhance Sumerge’s offerings.Partner with the Sales team to explore additional business development opportunities within client organizations.Assist in responding to requests for information, quotations, and proposals alongside the Account Manager, providing customer training as necessary.

Key Responsibilities: Collaborate with the Platform Architect to pinpoint business opportunities, working alongside product managers and analysts to formulate initial business cases for prospective solution development. Conduct comprehensive solution alternative analyses to facilitate strategic decision-making for designated portfolios. Supervise and assist in gathering Functional and Technical Requirements. Create high-level solution designs and conceptual architectures that encompass business, application, information, and technology architectural domains. Provide expert consulting and conduct thorough reviews throughout the development lifecycle. Deliver requirements to Enterprise Architects that guide the strategic direction for Application, Information, Security, and Technology architectures. Identify and convey the components and services necessary for solutions within Treasury, Accounts Payable (cash-related), and Market (cash-related) areas for the Cash portfolio. Collaborate with Enterprise Architects and fellow Solution Architects to define Enterprise services and components essential for business solution development. Partner with Configuration Leads and Experts to ensure the successful delivery of new solutions, enhancement of existing solutions, and support in preventing issues while optimizing current applications.

About the Role:We seek a dynamic and experienced SOC Team Lead to spearhead the development and launch of our innovative SOC-as-a-Service offering. In this pivotal role, you will be responsible for building a streamlined and efficient security operations team while validating our business model as we expand. You will have the opportunity to shape the team's structure, define critical processes, and engage directly in delivering exceptional security services to our clients.Key Responsibilities:Establish and set up our SOC team from the ground up.Define roles and responsibilities within the team and recruit initial members.Develop and validate operational processes, focusing on monitoring, incident response, and client communication.Ensure the SOC consistently meets high service standards and aligns with client requirements.

Envision Employment Solutions is excited to announce an opening for a Pre-Sales & Client Success Consultant to join our esteemed partner, a global frontrunner in software development.Position Overview:The Pre-Sales & Client Success Consultant will be pivotal in enhancing the client journey, guiding them from initial product demonstrations to ensuring post-sale satisfaction. This role involves defining processes, creating templates, and establishing communication standards to support scalable team operations.Key Responsibilities:Pre-Sales ActivitiesConduct engaging product demonstrations for potential clients based in the Gulf region, both remotely and occasionally in-person.Lead insightful discovery meetings to identify client needs and qualify prospects.Customize demo environments and presentation materials tailored to each client's unique context.Assist the sales lead in advancing deals; direct closure is not required.Client EngagementServe as the primary liaison for clients following demonstrations and post-sale.Organize regular check-ins, gather feedback, and manage any escalations effectively.Develop and nurture strong relationships with client stakeholders across the Gulf region.Occasionally travel to client sites within the Gulf for strategic discussions or onboarding sessions.Internal CollaborationConvert client feedback into structured briefs for the Business Analyst/Project Management team.Collaborate with product and technical teams to align on client timelines and expectations.Systematically document client interactions, requests, and results for organizational clarity.Contribute to the development of client communication templates and demo playbooks as the inaugural hire.Candidate Requirements:Proficient in English, with strong written and verbal communication skills suitable for engaging Gulf clients.3 to 5 years of experience in a client-facing role such as pre-sales, account management, or customer success.Able to conduct live product demonstrations with minimal guidance.Excellent organizational abilities, capable of managing multiple clients and follow-ups concurrently.Basic technical understanding of SaaS concepts and APIs, enabling discussion of product features without deep engineering knowledge.Experience with Gulf-based clients is preferred.Background in a SaaS or software product environment.A degree in Management Information Systems, Computer Science, Business Administration, or a related field combining technology and business knowledge.Experience working with or alongside product and technical teams.Fluency in Arabic is advantageous for building client relationships in the Gulf region.Familiarity with CRM tools or client tracking systems is beneficial.Experience in pioneering a role and establishing processes from the ground up.

Optasia is a cutting-edge B2B2X financial technology platform that specializes in scoring, financial decision-making, disbursement, and collection processes. We are dedicated to promoting financial inclusion for everyone, and we are transforming the world in our unique way.We are on the lookout for passionate professionals who are driven by results and possess a positive, can-do attitude. Join our dynamic team of innovative thinkers at Optasia, where your role as a member of the Solution Architecture team will involve close collaboration with clients, product management, and software development teams. You will have the opportunity to showcase your advanced technical expertise, product knowledge, and exceptional communication skills.Key Responsibilities:Convert business requirements into technical solutions utilizing Optasia’s proprietary platform.Engage with various stakeholders to ensure IT solutions align with business objectives.Develop technical documents including use cases, flow diagrams, integration requirements, and comprehensive solution documentation.Work alongside internal departments, including Engineering, Quality Assurance, Product Management, Business, and Operations, to deliver innovative solutions.Assess and prototype APIs for integration with third-party services.Collaborate closely with the Software Architecture team to identify needs and opportunities for feature enhancements in the Optasia platform.Provide technical support to the sales team, including product demonstrations and assistance with RFP submissions.What You Bring:A minimum of 3 years of experience in a related role, such as Solutions Architect or Business Analyst.A Bachelor’s or Master’s degree in Engineering, Computer Science, or a related discipline.Hands-on experience in software development, including backend development, databases, and third-party service integration.Proficiency in web services and SQL.Basic understanding of core networking principles.Familiarity with telecom Online Charging Systems and/or Banking Systems is a significant advantage.Experience with product-oriented projects and release management processes.Knowledge of software development methodologies and issue tracking systems.Willingness to occasionally participate in online workshops with stakeholders across various time zones.Flexibility to travel occasionally.Your Essential Qualities:Strong analytical skills with the capacity to translate high-level requirements into actionable tasks.Exceptional problem-solving and organizational skills.Outstanding communication abilities.Meticulous attention to detail.Why Join Us?We offer: Flexible hybrid working arrangements Competitive remuneration and benefits package

The Commercial Strategy Lead plays a crucial role in our organization, steering the formulation and implementation of strategic commercial initiatives designed to maximize profitability and fulfill organizational objectives across all business units. This position necessitates extensive collaboration across various departments to synchronize operational processes, refine commercial tools and procedures, and stimulate business growth.Key Responsibilities:Commercial Plan Development:● Spearhead the design and execution of detailed commercial plans that align with the company’s profit and loss (P&L) targets.● Ensure plans are strategically robust and effectively executed.● Partner with multiple departments to guarantee seamless execution of strategic initiatives.● Promote teamwork and effective communication throughout the organization.Performance Monitoring and Analysis:● Consistently track, analyze, and report on performance metrics against established benchmarks.● Pinpoint areas for enhancement and implement corrective measures.● Utilize analytics to bolster strategic planning and decision-making.● Provide data-driven insights that shape business strategies.Enhancing Operational Processes:● Collaborate closely with sales and business units to refine sales processes and enhance funnel efficiency.● Apply best practices to optimize sales performance.● Work with the product team to bolster product efficiency and effectiveness.● Ensure product improvements align with commercial objectives.Demand Acquisition Strategy:● Formulate and execute various demand acquisition initiatives.● Collaborate with performance marketing, sales, and other relevant departments.● Continuously evaluate market needs, trends, and competition.● Identify and align new business opportunities with organizational goals.● Develop strategies to sustain a competitive advantage in the market.

Envision Employment Solutions is hiring a Pre-Sales & Client Success Consultant for a respected partner in the software development sector. This position is based in Cairo, Egypt. Role Overview This consultant will guide clients from the first product demo through to post-sale engagement. The role includes shaping processes, templates, and communication standards as the team grows. The position supports both pre-sales activities and ongoing client success, focusing on clients in the Gulf region. Main Responsibilities Pre-Sales Deliver product demonstrations to Gulf-based prospects, both remotely and occasionally in person. Lead discovery calls to understand client challenges and qualify leads. Adapt demo environments and presentation materials to specific client needs. Support the sales lead in advancing deals, without direct responsibility for closing sales. Client Engagement Act as the main contact for clients after demos and following the sale. Conduct regular check-ins, address feedback, and handle escalations as needed. Build and maintain strong relationships with stakeholders in Gulf client organizations. Travel occasionally to Gulf client sites for meetings or onboarding sessions. Internal Coordination Document client feedback and create clear briefs for the BA/PM team. Work closely with product and technical teams to align on client timelines and expectations. Keep organized records of client interactions, requests, and outcomes. Help develop templates and demo playbooks as the first person in this role. Requirements Fluency in English, both written and spoken, for communication with Gulf clients. 3–5 years in a client-facing role such as pre-sales, account management, or customer success. Experience leading live product demonstrations independently. Strong organizational skills to manage multiple clients and follow-ups at once. Basic technical understanding, including SaaS concepts and APIs at a high level. Previous work with clients in the Gulf region. Background in a SaaS or software product company is preferred. Degree or relevant experience in Management Information Systems, Computer Science, Business Administration, or a related field is a plus. Experience working with product or technical teams. Arabic language skills are helpful for building relationships with Gulf clients. Familiarity with CRM or client management systems. Experience as the first hire in a role and setting up new processes from scratch.

At BeyondTrust, we empower you to fulfill your purpose by contributing to our mission of creating a safer world through our innovative cybersecurity SaaS solutions. Our environment is built on flexibility, trust, and continuous learning, ensuring that your growth and contributions to our success are recognized. You'll collaborate with a team that motivates, supports, and challenges you to reach your full potential. The Role As an Inside Solutions Engineer, you will work closely with our sales representatives and partners to demonstrate the value of BeyondTrust’s extensive product suite. In this technical specialist role, you will be integral to the sales process, providing essential support to showcase the capabilities of our solutions. This position is perfect for individuals eager to enhance their technical knowledge and customer engagement skills within a collaborative team setting. What You’ll Do Assist in executing marketing campaigns, including webinars and product demonstrations. Support lead qualification efforts by validating technical environments and understanding client business challenges. Contribute to timely and accurate RFP/RFI responses. Engage in discovery sessions by conducting background research, asking qualifying questions, and understanding customer needs. Clearly articulate the business value of BeyondTrust solutions to prospects and clients. Demonstrate how BeyondTrust solutions effectively address customer challenges and fulfill their needs. Help craft written proposals that align with financial proposals for prospects. Play a crucial role in achieving technical wins for opportunities by effectively presenting solutions and their value. What You’ll Bring A minimum of 3 years of experience in help desk and/or technical support for applications, server infrastructure, desktops, virtualization, and directory services. Solid understanding of common operating systems and network architectures. Familiarity with foundational security concepts and practices. Ability to assess technical requirements and recommend suitable solutions. Excellent teamwork and collaboration skills, thriving in a team-selling environment. Comfort with delivering presentations to various audience sizes. Security+, Network+, or equivalent industry certifications. Nice To Have Pre-sales experience is a plus, though not mandatory. Basic working knowledge of Linux and other relevant technologies is beneficial.