Customer Experience Representative

About the Role Indigo Books & Music is hiring a Customer Experience Representative in Calgary. This position centers on supporting customers and representing the Indigo brand on the sales floor. Daily tasks involve answering questions, guiding shoppers through a wide selection of books and music, and ensuring each visitor has a positive experience. What You …

Join Indigo Books & Music as a Customer Experience Representative and become a vital part of our mission to provide exceptional service to our customers. In this role, you will engage with customers, address their inquiries, and ensure that each interaction reflects our commitment to quality and satisfaction.

Indigo Books & Music seeks a Customer Experience Representative for its Calgary location. This role is the first point of contact for shoppers, setting the tone for a welcoming and enjoyable visit. Key responsibilities Greet customers and offer attentive, friendly service Answer questions and respond to customer needs Help maintain a positive atmosphere on the sales floor What we look for Genuine interest in providing great customer service Clear communication and strong problem-solving skills Team-oriented approach and a positive attitude

Join our dynamic team at Indigo Books & Music Inc. as a Customer Experience Representative! In this essential role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will engage with customers both in-person and over the phone, addressing inquiries and providing solutions that enhance their shopping experience.If you have a passion for books, music, and customer service, we want to hear from you!

As the Vice President of Product, Customer Growth & Experience at NeoFinancial, you will play a pivotal role in shaping our product strategy and enhancing customer experiences. You will lead a dynamic team, driving innovation and ensuring that our products meet the evolving needs of our customers. Your expertise will be instrumental in developing solutions that foster customer engagement and growth.

About the Role Indigo Books & Music is hiring a Customer Operations Leader for the Calgary store. This role centers on improving the in-store experience for customers while guiding a team committed to strong service and smooth operations. What You Will Do Lead and support a team to deliver high levels of customer service Drive projects and daily practices that raise customer satisfaction Promote efficient store operations and address challenges as they arise What Sets This Role Apart This position offers the chance to shape the customer journey in-store and influence how the team works together. Success means both happier customers and a well-run store.

Etihad Airways is hiring a Sales Representative based in Calgary. This position centers on building strong relationships with customers and representing the Etihad brand in the local market. Role overview The Sales Representative will connect with clients to promote Etihad’s travel services. The goal is to increase sales and ensure customers have a positive experience with our offerings. What you will do Engage with customers to understand their travel needs and recommend suitable solutions Promote Etihad Airways’ range of services to drive sales Collaborate with team members to meet sales targets Maintain a high level of customer satisfaction throughout the sales process Requirements Strong interpersonal and communication skills Ability to work effectively in a collaborative, high-activity setting Previous sales or customer service experience is an asset

Join our dynamic team as a Sales Representative in Calgary, where you will play a pivotal role in promoting our premium airline services. As a vital member of the Etihad Airways family, you will be responsible for driving sales and enhancing customer satisfaction through exceptional service delivery.Your responsibilities will include identifying potential clients, developing strong customer relationships, and achieving sales targets. You will also have the opportunity to collaborate with marketing teams to implement strategic initiatives that elevate our brand presence in the market.

Be a part of transforming the financial landscape for all CanadiansAt Neo, we are dedicated to shaping a brighter financial future for Canadians. As a rapidly growing tech startup since 2019, we thrive in a dynamic and challenging environment that demands innovation and agility. Our impressive growth trajectory has positioned us among Canada’s leading fintech companies.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!#1 Fastest Growing Company in Canada for 2024 by Globe & MailHighly rated mobile applications and credit card offeringsA passionate team of over 500 individualsServicing more than 1 million customersCollaboration with over 10,000 retail partnersPosition Overview:We are seeking enthusiastic Sales Representatives who are eager to embody the Neo brand and contribute to our mission. In this role, you will engage with customers at various activation events, including shopping malls, educational campuses, local businesses, and major retail partners. Your primary responsibility will be to onboard customers for the Neo Credit Card, Neo Money account, and other innovative Neo products.As a representative of Neo, you will receive a guaranteed hourly wage alongside uncapped commissions for each product you facilitate, with additional bonuses for surpassing sales targets, disbursed semi-monthly. You’ll receive real-time notifications when a customer opens a Neo Account through your referral link, allowing you to monitor your performance actively!Why Join Us:Immediate Commissions: Earn commissions instantly upon sale, deposited directly into your Neo App.Career Growth Potential: Our sales team is unique. Full-time positions with benefits are available for those who consistently meet or exceed targets.

Join Techo-Bloc as a Territory Sales Representative and become a key player in our dynamic sales team. In this role, you will be responsible for cultivating relationships with clients, driving sales growth, and promoting our innovative products within your assigned territory.As a passionate sales professional, you will utilize your skills to identify new business opportunities and provide exceptional customer service. You’ll work closely with our marketing and operations teams to ensure that our clients receive the best experience possible.

Join the Tree of Life Team as a Customer Service RepresentativeAt Tree of Life, we believe that work should be more than just a job; it should be a fulfilling part of your life. We invite you to embark on a journey where you can develop your career while enjoying what you do.In this role, you will refine your communication, sales, and customer service skills through tailored programs designed to enhance your professional growth. No matter where you aspire to go in your career, we are committed to supporting your path.Your Responsibilities:Handle a diverse range of incoming and outgoing calls on behalf of our clients.Prioritize customer satisfaction by delivering exceptional service.Document detailed information in client systems for precise record-keeping.Deepen your understanding of various industries through hands-on experience.Take pride in assisting customers and producing high-quality work.Contribute to a team-oriented work culture that values collaboration and communication.Receive ongoing training and development to continually challenge and grow your skill set.What We Provide:Our benefits include:Comprehensive paid training.Healthcare benefits and RRSP contributions.Competitive pay structure, including base salary and performance incentives.Consistent work schedule.Weekly pay with direct deposit.A supportive and encouraging team to help you thrive.Rapid career advancement opportunities.A professional and positive office environment.Qualifications We Seek:We are looking for candidates who:Are flexible and adaptable in a dynamic work environment.Exhibit a positive attitude and have a strong drive for success.Possess computer proficiency.Demonstrate excellent listening and problem-solving skills.Have a genuine passion for helping others.Are dependable, reliable, and detail-oriented.May be required to undergo a background check and/or drug test.

Cornerstone Building Brands is looking for a Customer Service Representative based in Calgary. This position centers on supporting customers and making sure their questions and concerns are addressed promptly and professionally. Role overview As the first point of contact, you will respond to customer inquiries, offer solutions, and provide support. The goal is to ensure each customer receives helpful and friendly service with every interaction. What you will do Handle incoming questions and requests from customers Resolve issues to maintain customer satisfaction Collaborate with team members to improve service processes Contribute to a positive customer experience Requirements Strong communication and problem-solving skills Ability to work well with others in a team setting Commitment to delivering excellent customer service

About ZayZoon ZayZoon builds financial wellness tools for businesses of all sizes. Our platform helps employees access their earned wages before payday and offers other solutions to reduce financial stress. More than 74% of our clients report less financial stress after using our services, leading to happier and more productive workplaces. The company has earned recognition on the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and CIX top-10 growth companies in Canada lists. Our recent Series B funding round brought total funding to nearly $50 million USD. Role Overview: Sales Development Representative Based in Calgary, the Sales Development Representative will play a key part in building and qualifying ZayZoon’s sales pipeline. This person works closely with both Marketing and Sales teams to connect our solutions with the needs of potential clients. The role involves: Identifying and reaching out to new business prospects Building rapport with potential clients Creating urgency and interest around ZayZoon’s offerings Generating opportunities that move prospects through the sales funnel Cold-calling and prospecting to open doors Managing time and priorities effectively This is a visible role where creativity and initiative are valued. Success is recognized and rewarded, with opportunities for professional growth.

Join Our Team as a Remote Customer Service Representative!Are you looking for a flexible work-from-home opportunity? We are seeking motivated individuals nationwide to engage in market research through taking polls. Apply now!As a Customer Service Representative, you will have the chance to earn additional income from the comfort of your home while setting your own schedule. Your responsibilities will include data entry, responding to emails, participating in reviews, conducting polls, and managing various online projects.This rewarding position allows you to influence market trends and help shape the future of products. You may even have the unique opportunity to preview and test new products before they hit the shelves! Your contributions will assist companies in gathering vital data to make informed business decisions.- Earn money by participating in polls- Payments made via multiple methods including PayPal or direct deposit.- Part-Time OpportunityAPPLY NOW: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacdWho We Are Looking For:If you are self-driven, enjoy working independently, and have a knack for customer service, data entry, and product reviews, we want to hear from you!Our ideal candidates come from diverse backgrounds such as customer service, data entry, sales, telemarketing, clerical roles, administrative support, retail, and beyond!APPLY NOW: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacd

Etihad Airways is hiring a Sales Representative based in Calgary. This position focuses on building new business, maintaining strong connections with customers, and representing the company’s travel services in the region. Role overview The Sales Representative will work to increase sales and promote Etihad Airways’ offerings. Success in this role comes from developing relationships with clients and identifying opportunities to grow market presence. What you will do Drive sales growth for Etihad Airways in Calgary Establish and maintain customer relationships Promote the company’s travel services to new and existing clients What we look for Interest in aviation and customer service Strong communication and relationship-building skills

Join our dynamic team at Indigo Books & Music Inc. as a Customer Operations Leader, where you will spearhead initiatives to enhance our customer service strategies and drive operational efficiencies. In this role, you will collaborate with cross-functional teams to ensure that our customers receive the highest level of service and support. You will be instrumental in developing processes that improve customer satisfaction and promote a seamless shopping experience.

Join Our Team at CSN CollisionCSN Collision is a leading name in the automotive repair industry, proudly servicing over 200,000 vehicles annually. Since our inception in 2002, we have established ourselves as the premier collision repair service across Canada, with 230 centers dedicated to restoring vehicles to their original condition.As we expand our operations with the new CSN Autolab Glendeer location in Calgary Automall, we are looking for dedicated individuals to join our customer service team. Our goal is to provide exceptional care and support to our customers at both locations.The Customer Service Specialist (CSS) plays a crucial role in ensuring that every customer interaction is handled with professionalism and warmth. The CSS will assess customer needs, provide effective solutions, and keep both customers and insurance companies informed throughout the repair process. By delivering outstanding service, you will contribute to creating a positive experience that fosters customer loyalty.Key Responsibilities:Customer & Vendor Support: Manage inquiries through various channels, maintaining a professional demeanor while providing timely updates and resolving concerns effectively.Invoice, Payment & Claims Processing: Accurately process invoices, payments, and maintain financial records, ensuring all transactions are recorded correctly.Scheduling & Coordination: Organize appointments for appraisals, repairs, and rentals, and confirm all related logistics with relevant stakeholders.Document & System Management: Ensure all records are meticulously organized and updated in our management systems.Vehicle & Courtesy Car Handling: Oversee the check-in of courtesy vehicles and manage warranty-related parts.Insurance & Claims Administration: Clarify insurance protocols, verify deductibles, and provide updates regarding repair statuses.Customer Experience & Compliance: Facilitate clear communication, oversee customer feedback processes, and adhere to all regulatory standards.

Are you a passionate and driven individual looking to jumpstart your career in sales? Join the dynamic team at NeoFinancial as a Sales Representative at our CrossIron Mills location in Calgary, AB. In this role, you will be the face of our innovative financial services, engaging with customers to understand their needs and provide tailored solutions that enhance their financial well-being.

Role overview Indigo Books & Music Inc. seeks a Customer Operations Manager in Calgary to guide daily operations within the Customer Service department. This position focuses on team leadership and process improvement, aiming to strengthen the customer experience and achieve service goals. What you will do Direct day-to-day activities for the Customer Service team Develop and apply strategies to improve customer satisfaction Lead, coach, and support associates on the customer service team Review performance metrics to identify trends and improvement areas Use best practices to enhance team performance and service quality

Join us at Sidetrade as an Enterprise Business Development Representative (BDR), where your primary responsibility will be to generate a robust pipeline for our sales organization by identifying, engaging, and nurturing prospective clients. This role emphasizes outbound prospecting, inbound lead qualification, and fostering impactful conversations with key decision-makers within targeted accounts.About Sidetrade:Sidetrade stands at the forefront of AI innovation, listed on Euronext Growth, aiming to transform how enterprises derive value from their customers through our cutting-edge Order-to-Cash Intelligence platform, complemented by our Data Lake.We celebrate diversity with a team comprising 38 nationalities, fostering innovation and a customer-centric culture. Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader since 2022.We prioritize passion over perfection. If you’re driven to learn and bring a positive energy to our team, we invite you to apply and grow with us.Interested in learning more about Sidetrade? Listen to our Sidetrade Inside Out podcast.