Customer Operations Leader - Store Experience

About the Role Indigo Books & Music is hiring a Customer Operations Leader for the Calgary store. This role centers on improving the in-store experience for customers while guiding a team committed to strong service and smooth operations. What You Will Do Lead and support a team to deliver high levels of customer service Drive projects and daily practices th…

Indigo Books & Music is seeking a Customer Operations Leader for its Calgary location. This role oversees the customer service department, ensuring high service standards and reliable daily operations. Role overview The Customer Operations Leader guides a team dedicated to customer service. The focus is on maintaining consistent quality and supporting a customer-first mindset across the organization. What you will do Lead and support the customer service team, setting clear expectations for service quality Apply established methods to improve efficiency and consistency in daily operations Promote a culture that prioritizes customers throughout the company Requirements Demonstrated commitment to excellent customer service Experience leading or supervising teams Ability to identify and drive operational improvements Strong communication and leadership skills

Join our dynamic team at Indigo Books & Music Inc. as a Customer Operations Leader, where you will spearhead initiatives to enhance our customer service strategies and drive operational efficiencies. In this role, you will collaborate with cross-functional teams to ensure that our customers receive the highest level of service and support. You will be instrumental in developing processes that improve customer satisfaction and promote a seamless shopping experience.

About the Role Indigo Books & Music is hiring a Customer Experience Representative in Calgary. This position centers on supporting customers and representing the Indigo brand on the sales floor. Daily tasks involve answering questions, guiding shoppers through a wide selection of books and music, and ensuring each visitor has a positive experience. What You Will Do Assist customers in finding products and making selections Share knowledge about books, music, and store offerings Deliver attentive, friendly service at every interaction Contribute to a welcoming and engaging store atmosphere What We Look For Enthusiasm for books, music, and customer engagement Strong communication and listening skills Friendly attitude and willingness to learn

Indigo Books & Music seeks a Customer Experience Representative for its Calgary location. This role is the first point of contact for shoppers, setting the tone for a welcoming and enjoyable visit. Key responsibilities Greet customers and offer attentive, friendly service Answer questions and respond to customer needs Help maintain a positive atmosphere on the sales floor What we look for Genuine interest in providing great customer service Clear communication and strong problem-solving skills Team-oriented approach and a positive attitude

Join our dynamic team at Indigo Books & Music Inc. as a Customer Experience Representative! In this essential role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will engage with customers both in-person and over the phone, addressing inquiries and providing solutions that enhance their shopping experience.If you have a passion for books, music, and customer service, we want to hear from you!

Join Indigo Books & Music as a Customer Experience Representative and become a vital part of our mission to provide exceptional service to our customers. In this role, you will engage with customers, address their inquiries, and ensure that each interaction reflects our commitment to quality and satisfaction.

As the Vice President of Product, Customer Growth & Experience at NeoFinancial, you will play a pivotal role in shaping our product strategy and enhancing customer experiences. You will lead a dynamic team, driving innovation and ensuring that our products meet the evolving needs of our customers. Your expertise will be instrumental in developing solutions that foster customer engagement and growth.

Role overview Indigo Books & Music Inc. seeks a Customer Operations Manager in Calgary to guide daily operations within the Customer Service department. This position focuses on team leadership and process improvement, aiming to strengthen the customer experience and achieve service goals. What you will do Direct day-to-day activities for the Customer Service team Develop and apply strategies to improve customer satisfaction Lead, coach, and support associates on the customer service team Review performance metrics to identify trends and improvement areas Use best practices to enhance team performance and service quality

Role Overview:Welcome customers and provide expert assistance in furniture and design consultations.Cultivate relationships with customers, embodying our brand's commitment to exceptional service.Address customer inquiries and resolve issues promptly and professionally.Maintain visual merchandising standards, ensuring displays and layouts reflect our brand's aesthetic vision.Uphold Cozey's cleanliness and organization standards throughout the store.Acquire comprehensive knowledge of our products, including features and benefits.Engage in ongoing training to stay informed about new products, sales strategies, and company policies.

Are you passionate about delivering exceptional guest experiences? At JOEY Barlow, we value individuals who embody care, drive, confidence, and curiosity. Joining our dynamic team means immersing yourself in a culture filled with intensity, excitement, and energy. We are dedicated to nurturing talent and fostering continuous learning within our teams.The Guest Service Team is the heart of our restaurant, responsible for curating unforgettable guest experiences with sophistication and professionalism. As a Guest Service Team Leader, you will play a pivotal role in ensuring that each guest feels like a VIP from the moment they walk through our doors.Your genuine warmth and proactive approach will set the tone for a highly personalized and orchestrated guest experience that resonates with the JOEY brand. Your leadership and professionalism will inspire your team, especially in challenging situations.

Join the dynamic team at Laser City, where we are excited to expand our family of enthusiastic individuals! Our high-tech laser tag arena features cutting-edge equipment with interactive elements, ensuring an unforgettable experience for our guests.We invite applications for our North and South locations as we seek fun, friendly, and outgoing individuals to join us. This role is ideal for students looking to gain work experience while enjoying a lively atmosphere.Role Overview:As a Team Member, you will be the warm welcome our customers receive when they step through our doors. Your friendly demeanor and positive attitude will ensure that our players have an unforgettable time during their visit. Responsibilities include managing player check-ins, facilitating laser tag games, hosting upcoming Minecraft Parties, assisting guests with inquiries, maintaining a smooth schedule, and ensuring our facilities are clean and presentable.Ideal Candidates Will:Excel in engaging with the public, especially childrenExude confidence and outgoing personalityBe approachable and enthusiasticExhibit a readiness to assist othersBe comfortable standing for extended periodsBe at least 18 years of ageHave reliable transportation to the North location (vehicle required)Be available to work weekends, both Saturday and Sunday

Join our dynamic team at Kenn Borek Air as an Aviation Stores Expeditor. In this role, you will play a crucial part in ensuring the smooth flow of materials and supplies necessary for our aviation operations. You will manage inventory, coordinate deliveries, and support our commitment to excellence in service. If you are detail-oriented, thrive in a fast-paced environment, and are eager to kickstart your career in aviation logistics, we want to hear from you!

Join the Academic Services team at SAIT, where we are passionate about empowering schools and learners with essential skills for their educational journeys. We are committed to fostering transformative learning environments that offer support and access to post-secondary education.Position OverviewJob Title: Camp Leader (Job Classification: A5945)Available Positions: 34Hourly Rate: $17.40End Date of Position: August 14, 2026Application Deadline: Until positions are filledAs part of SAIT Youth Initiatives, we offer dynamic programs designed to educate, empower, and inspire young minds. Our engaging offerings ensure that participants experience:A sense of enthusiasm about their educationA feeling of belonging within their program and at SAITA readiness for their future endeavorsConfidence in their ability to succeedWe are seeking enthusiastic Camp Leaders for the 2026 camp season. If you have a passion for working with children and youth and enjoy creating fun learning experiences, we encourage you to apply. Knowledge in one or more of the following camp themes is highly desirable:WeldingConstructionCooking/Baking/NutritionScience & STEMGeneral Technology & CodingBusiness Development

CIMA+ is actively searching for a Ports & Marine Market Leader to enhance our footprint in Canada’s port, marine terminal, and coastal infrastructure sectors. This senior leadership position is perfect for an individual who excels at fostering client relationships, driving strategic growth, and overseeing intricate infrastructure projects.In this role, you will collaborate closely with port authorities, terminal operators, marine agencies, and Indigenous partners to synchronize CIMA+’s multidisciplinary expertise with the dynamic requirements of Canada’s marine gateways. You will address critical areas such as capital expansion, asset renewal, climate resilience, sustainability, and digital innovation.This role can be performed from any of our 40 offices located throughout Canada.Your Responsibilities:Establish and nurture senior-level relationships with port authorities, marine terminal operators, and public-sector stakeholders.Steer business development initiatives and strategically position CIMA+ for forthcoming port and marine infrastructure opportunities.Work in tandem with internal teams across various disciplines, including transportation, environment, energy, coastal engineering, and digital services.Deliver integrated solutions to clients, encompassing:Ports and marine infrastructureCoastal and climate-resilience planningEnvironmental approvals and sustainability effortsAsset management and modernization projectsRepresent CIMA+ at significant industry events and forums.Contribute to the long-term market strategy and growth initiatives across Canada.

At LOCAL Public Eatery, we prioritize creating memorable experiences for both our guests and our team. Our work environment is not only fun but also flexible, providing you with the opportunity to pursue your passions while developing professionally. We believe in continuous learning and honing our skills to achieve unmatched expertise in our culinary craft.Our LOCAL Public Eatery Accelerated Leadership Program is designed for those ready to explore leadership in a fast-paced, entrepreneurial setting. Here, you will learn how to manage a multi-million-dollar operation while enhancing your leadership and people skills. This program empowers you to take charge of your growth in a supportive and energetic atmosphere.As a Culinary Leader, you will play a vital role in ensuring the success of our establishment by enhancing the overall guest experience and fostering a strong sense of community among our team members. We value your voice in shaping the direction and growth of our business, embracing the belief that “It’s your Business.” Your responsibilities will include attracting, mentoring, and retaining a diverse and dynamic culinary team, guiding them through personal and professional development.

Join AECOM as the Canada Growth Leader focusing on Program Management. In this pivotal role, you will spearhead strategic initiatives, drive growth, and manage multidisciplinary teams to deliver exceptional project outcomes. Your expertise will be instrumental in identifying opportunities and fostering relationships with stakeholders across various sectors.

Join our dynamic team at RW&CO as an Assistant Store Manager, where your leadership will have a meaningful impact! Reporting directly to the Store Manager, you will play a crucial role in driving daily operations, inspiring and motivating your team, and fostering a collaborative culture that emphasizes engagement and excellence. Your contributions will be vital in supporting key initiatives that enhance store performance, strengthen our brand, and ensure that every customer enjoys an exceptional shopping experience.Key ResponsibilitiesTeam Development: Cultivate a high-performing team in a positive environment by inspiring and coaching them regularly. Maintain an active presence on the sales floor to guide and motivate.Customer Satisfaction: Ensure an outstanding customer experience is prioritized, fostering a culture of service excellence.Performance Metrics: Monitor key performance indicators (KPIs), identify growth opportunities, and recommend actionable strategies to meet store goals.Talent Management: Engage in the recruitment, onboarding, and training of team members, supporting their development and succession planning.Operational Excellence: Manage inventory, compliance, and store procedures, demonstrating strong organizational and multitasking skills.Visual Merchandising: Maintain an attractive store environment that aligns with brand presentation standards and optimizes product displays to boost sales.Problem-Solving: Adapt swiftly to challenges in a dynamic environment by proposing creative and tailored solutions that contribute to continuous improvement.Culture Building: Foster an inviting atmosphere that encourages teamwork and employee engagement, leading by example and ensuring adherence to company standards.Scheduling & Floor Management: Assist in planning effective floor coverage and organizing daily tasks to ensure smooth operations.Omnichannel Support: Contribute to omnichannel initiatives to maximize sales and enhance the customer journey.

Knix has built a reputation for rethinking intimate apparel and activewear, serving over 3 million customers since 2013. With a presence across North America, the company combines online and retail channels to deliver innovative products and a strong focus on customer experience. The Assistant Store Manager in Calgary, AB plays an important role in daily store operations and in creating a welcoming environment for both customers and the team. This position supports the Store Manager, working hands-on from the fitting room to the sales floor to ensure every customer feels confident and cared for. What you will do Connect with customers to understand their needs and help them feel comfortable in the store. Lead by example on the sales floor, encouraging accountability and high standards. Coach and develop team members, partnering with the Store Manager to support Key Leads and Sales Associates. Balance operational tasks with building strong relationships among staff and customers. Motivate the team to build community and deliver excellent service. Who thrives in this role Leaders who enjoy coaching and supporting others' growth. People who value authentic connections and teamwork. Those motivated by both operational success and meaningful customer interactions. Resilient team players who inspire others and contribute to store results.

Are you a passionate culinary professional eager to lead and inspire a team? At JOEY Restaurants, we value your drive, confidence, and curiosity. Joining our dynamic team means immersing yourself in a culture that thrives on personal development and growth. Expect an environment filled with intensity, excitement, and energy as we work together to create exceptional dining experiences.Our exclusive JOEY Accelerated Leadership Program is a three-month, fast-tracked initiative designed for individuals with proven leadership skills. This program will empower you to effectively manage a multi-million-dollar restaurant operation while enhancing your abilities in leadership and team development. You will discover how to lead within our high-performing coaching culture and gain the knowledge necessary to advance your career within the JOEY Restaurant Business and Community.As a Culinary Leader, you will play a pivotal role in the success of our restaurant and its staff. Your responsibilities will include attracting, retaining, and nurturing a high-performing team of 50-100 individuals, driving their personal and professional growth. You will also be tasked with executing quarterly strategic goals while maintaining the highest standards in product, profitability, environmental responsibility, and customer experience.