Customer Operations Manager jobs in Calgary – Browse 206 openings on RoboApply Jobs

Customer Operations Manager jobs in Calgary

Open roles matching “Customer Operations Manager” with location signals for Calgary. 206 active listings on RoboApply Jobs.

206 jobs found

1 - 20 of 206 Jobs
Apply
Indigo Books & Music Inc. logo
Customer Operations Manager

Indigo Books & Music Inc.

Full-time|On-site|Calgary

Role overview Indigo Books & Music Inc. seeks a Customer Operations Manager in Calgary to guide daily operations within the Customer Service department. This position focuses on team leadership and process improvement, aiming to strengthen the customer experience and achieve service goals. What you will do Direct day-to-day activities for the Customer Servic…

Apr 21, 2026
Apply
Indigo Books & Music Inc. logo
Customer Operations Leader

Indigo Books & Music Inc.

Full-time|On-site|Calgary

Join our dynamic team at Indigo Books & Music Inc. as a Customer Operations Leader, where you will spearhead initiatives to enhance our customer service strategies and drive operational efficiencies. In this role, you will collaborate with cross-functional teams to ensure that our customers receive the highest level of service and support. You will be instrumental in developing processes that improve customer satisfaction and promote a seamless shopping experience.

Apr 30, 2026
Apply
Indigo Books & Music logo
Customer Operations Leader

Indigo Books & Music

Full-time|On-site|Calgary

Indigo Books & Music is seeking a Customer Operations Leader for its Calgary location. This role oversees the customer service department, ensuring high service standards and reliable daily operations. Role overview The Customer Operations Leader guides a team dedicated to customer service. The focus is on maintaining consistent quality and supporting a customer-first mindset across the organization. What you will do Lead and support the customer service team, setting clear expectations for service quality Apply established methods to improve efficiency and consistency in daily operations Promote a culture that prioritizes customers throughout the company Requirements Demonstrated commitment to excellent customer service Experience leading or supervising teams Ability to identify and drive operational improvements Strong communication and leadership skills

Apr 21, 2026
Apply
Indigo Books & Music Inc. logo
Full-time|On-site|Calgary

About the Role Indigo Books & Music is hiring a Customer Operations Leader for the Calgary store. This role centers on improving the in-store experience for customers while guiding a team committed to strong service and smooth operations. What You Will Do Lead and support a team to deliver high levels of customer service Drive projects and daily practices that raise customer satisfaction Promote efficient store operations and address challenges as they arise What Sets This Role Apart This position offers the chance to shape the customer journey in-store and influence how the team works together. Success means both happier customers and a well-run store.

Apr 17, 2026
Apply
Ambius Canada Corporation logo
Operations Manager

Ambius Canada Corporation

Full-time|CA$60K/yr - CA$70K/yr|On-site|Calgary, Alberta, Canada

Join Ambius Canada Corporation, where we focus on enhancing the quality of life in commercial spaces such as offices, hotels, and shopping centers by elevating their environment. As part of the Rentokil family, a global leader in pest control, we are dedicated to creating exceptional ambiances for businesses. Our company has seen remarkable growth, doubling in size over the last five years, thanks to our passion for our colleagues and clients, who are at the heart of everything we do. We specialize in designing, installing, and servicing stunning interior and exterior plant displays, flowers, replica foliage, holiday decor, ambient scenting, and captivating wall art for a variety of commercial enterprises.This role will oversee and manage essential day-to-day operations within the districts. You will be responsible for recruiting, training, and leading a team of Plant Care Specialists to achieve sales and revenue targets, foster client loyalty, and ensure exceptional service delivery to our customers.

Mar 5, 2026
Apply
Avetta logo
Full-time|Hybrid|Calgary, Alberta, Canada

Location: Calgary, Alberta, Canada (Hybrid or Remote) Role overview Avetta provides a SaaS platform that connects organizations with qualified suppliers, contractors, and vendors in over 100 countries. The company supports more than 85,000 active customers, helping them manage supply chain risk and compliance while focusing on sustainable growth and operational excellence. The Billing Operations and Systems Manager ensures billing operations run efficiently and accurately. This role serves as the central authority for billing governance, process design, and aligning systems. Collaboration with Sales, Finance, Product, Engineering, IT, Revenue, and Billing teams is essential. The manager will promote standardization, automation, and operational efficiency in a high-volume SaaS setting, working closely with system owners and engineering teams. Candidates within commuting distance to Calgary follow a hybrid schedule (three days in-office, two days remote). Fully remote work is possible for those outside the Calgary area. What you will do Act as the global owner and control point for billing operations, establishing and enforcing standards, governance frameworks, and scalable workflows for intake, validation, approval, and execution. Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance. Monitor performance metrics and error trends to spot process gaps and inefficiencies, then drive resolutions and standardizations to reduce manual workarounds. Serve as the escalation point for complex billing issues, ensuring timely resolution and implementing process or system improvements to prevent recurrence. Translate complex business requirements and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners. Lead cross-functional initiatives and new program launches, working with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities. Develop and maintain standard operating procedures (SOPs), documentation, and process standards, and provide training and guidance to team members.

Apr 21, 2026
Apply
SGS Canada Inc. logo
Full-time|On-site|Calgary

Role Overview SGS Canada Inc. is hiring a Public Awareness Operations Manager in Calgary. This position leads efforts to strengthen community engagement and increase public understanding of SGS Canada’s services. What You Will Do Develop and carry out strategic awareness programs to boost brand visibility. Build and maintain relationships with community groups and stakeholders. Communicate the company’s mission and values to a range of audiences. What We Look For Experience creating and managing public awareness or community engagement initiatives. Strong communication skills for connecting with diverse groups. Ability to represent SGS Canada’s values and mission in public-facing activities.

Apr 16, 2026
Apply
NeoFinancial logo
Full-time|On-site|Calgary, AB

We are seeking a dynamic and experienced Vice President of Operations to drive excellence across all facets of our operations at NeoFinancial. In this pivotal role, you will lead our operational strategy, ensuring efficiency and effectiveness while fostering a culture of continuous improvement. Your leadership will be essential in scaling our operations to meet the demands of our growing business.Your responsibilities will include overseeing daily operations, developing operational policies, and implementing best practices across teams. You will collaborate closely with other executives to align operational goals with the broader strategic objectives of the company.

Mar 17, 2026
Apply
Chandos Construction logo
Full-time|On-site|Calgary

Chandos Construction is seeking a dedicated and skilled Superintendent to join our dynamic field operations team in Calgary. As a Superintendent at Chandos, you will play a pivotal role in overseeing the successful execution of construction projects, ensuring they are completed on time, within budget, and to the highest quality standards.Your expertise will be essential in managing subcontractors, coordinating with various stakeholders, and implementing safety protocols on-site. This is an exciting opportunity for a professional who thrives in a fast-paced environment and is passionate about delivering exceptional results.

Mar 26, 2026
Apply
Benevity logo
Full-time|On-site|Calgary, Alberta, Canada

Join Benevity as a Lead GTM (Go-To-Market) Operations Analyst, where you will play a pivotal role in driving our business strategy and ensuring operational excellence. In this position, you will be responsible for analyzing market trends, optimizing processes, and collaborating with cross-functional teams to enhance our go-to-market initiatives. If you are passionate about data analysis and strategic operations, this is the perfect opportunity for you!

Apr 29, 2026
Apply
Accor Hotels logo
Full-time|On-site|Calgary

Join Accor Hotels as the Director of Event Operations (Banquets) for a 12-month contract in the vibrant city of Calgary. In this pivotal role, you will oversee the planning and execution of high-profile banquets and events, ensuring a seamless experience for our guests. Your leadership will guide a talented team dedicated to delivering exceptional service and memorable experiences.As a key player in our operations, you will collaborate closely with various departments, manage vendor relationships, and drive innovative event solutions to enhance guest satisfaction. Your strategic vision and operational expertise will be instrumental in achieving our goals.

May 1, 2026
Apply
Umdasch Group logo
Full-time|On-site|Calgary

Umdasch Group is hiring an Operations Coordinator in Calgary. This position supports the daily operations of the commercial office, ensuring activities run smoothly and efficiently. Role overview The Operations Coordinator assists with a variety of tasks that keep the office organized and productive. Typical responsibilities include helping with scheduling, tracking operational processes, and providing administrative support to the team. Who should apply This role suits recent graduates or those interested in starting a career in operations management. It offers hands-on experience in a commercial office setting and a chance to build foundational skills in operations.

Apr 29, 2026
Apply
altaml logo
Full-time|On-site|Calgary

As a Data Operations Specialist at altaml, you will play a crucial role in managing and optimizing data processes that drive our business decisions. You will be responsible for ensuring data accuracy, integrity, and accessibility across various platforms. Your analytical skills and attention to detail will help us improve our data management systems.We are looking for someone who is passionate about data and eager to contribute to a dynamic team. If you thrive in a collaborative environment and are committed to excellence, we invite you to apply.

Apr 6, 2026
Apply
CSN Collision logo
Full-time|On-site|Calgary, Alberta, Canada

Join Our Team at CSN CollisionCSN Collision is a leading name in the automotive repair industry, proudly servicing over 200,000 vehicles annually. Since our inception in 2002, we have established ourselves as the premier collision repair service across Canada, with 230 centers dedicated to restoring vehicles to their original condition.As we expand our operations with the new CSN Autolab Glendeer location in Calgary Automall, we are looking for dedicated individuals to join our customer service team. Our goal is to provide exceptional care and support to our customers at both locations.The Customer Service Specialist (CSS) plays a crucial role in ensuring that every customer interaction is handled with professionalism and warmth. The CSS will assess customer needs, provide effective solutions, and keep both customers and insurance companies informed throughout the repair process. By delivering outstanding service, you will contribute to creating a positive experience that fosters customer loyalty.Key Responsibilities:Customer & Vendor Support: Manage inquiries through various channels, maintaining a professional demeanor while providing timely updates and resolving concerns effectively.Invoice, Payment & Claims Processing: Accurately process invoices, payments, and maintain financial records, ensuring all transactions are recorded correctly.Scheduling & Coordination: Organize appointments for appraisals, repairs, and rentals, and confirm all related logistics with relevant stakeholders.Document & System Management: Ensure all records are meticulously organized and updated in our management systems.Vehicle & Courtesy Car Handling: Oversee the check-in of courtesy vehicles and manage warranty-related parts.Insurance & Claims Administration: Clarify insurance protocols, verify deductibles, and provide updates regarding repair statuses.Customer Experience & Compliance: Facilitate clear communication, oversee customer feedback processes, and adhere to all regulatory standards.

Mar 2, 2026
Apply
Oldcastle Building Envelope logo
Metal Fabrication Machine Operator

Oldcastle Building Envelope

Full-time|On-site|Calgary, AB

Join Our Team!At Oldcastle Building Envelope, we are dedicated to transforming spaces across North America, from vibrant urban apartments in New York to essential healthcare facilities and dynamic stadiums in Dallas. Our talented teams provide architectural glass and building products that enhance the way people live, work, learn, and play. With a workforce of over 6,500 and more than 80 manufacturing and distribution locations in five countries, we take pride in the impact of our work. Explore some of our projects here.Start your journey with us and be a part of shaping the future!Key ResponsibilitiesAs a Metal Fabrication Machine Operator, you will be responsible for the fabrication and assembly of metal doors and storefronts using both hand and power tools. You will work under the guidance of the Fabrication Lead Hand to ensure high-quality production in a safe environment.This role is ideal for individuals who are detail-oriented, enjoy teamwork, and have a passion for craftsmanship. As a crucial member of our Fabrication Department, this position offers a pathway to grow your career with a trusted industry leader.Job Duties Include:Executing assigned tasks safely and efficiently as directed by the Lead Hand.Utilizing fabrication packages to locate, cut, and prepare products for assembly.Handling materials carefully to prevent damage and ensure safety.Identifying and reporting any product defects to management immediately.Interpreting and communicating paperwork and labels effectively.

Mar 17, 2026
Apply
Nuun Recruiting Staffing Services logo
Director of Operations and Business Development

Nuun Recruiting Staffing Services

Full-time|On-site|Calgary

We are seeking a dynamic and experienced Director of Operations and Business Development to lead our initiatives at Nuun Recruiting Staffing Services. This pivotal role involves driving business development strategies through comprehensive opportunity analysis and identification on both domestic and global levels.Lead business development efforts, including thorough opportunity analysis and identification on both domestic and international fronts.Negotiate contracts with clients and partners, focusing on both new engagements and renewals.Manage a diverse range of projects, from small-scale to large-scale initiatives, with an emphasis on on-site project management.Provide oversight in safety engineering, including Process Hazard Analysis (PHA), Safety Case development, Siting Studies, Risk Analysis, and Firefighting Philosophies.Oversee Health, Safety, Environment, and Quality (HSEQ) Engineering, including Root Cause Analysis (RCA) and Safety Management Systems.Manage security and threat/risk assessments, including international extractions.Engage in social responsibility initiatives, particularly in integrating international workforces.Oversee brand management on both domestic and global scales.Build and maintain relationships with existing and prospective stakeholders.Conduct budget forecasting and control to ensure financial health.Supervise the development and submission of bids and proposals.Lead internal and external audits and inspections.Participate in marketing activities, including lectures, presentations, and networking events.Maintain positive stakeholder relationships and communication.

Sep 17, 2017
Apply
Benevity logo
Full-time|On-site|Calgary, Alberta, Canada

Are you passionate about driving operational excellence in a fast-paced environment? Benevity is seeking a Principal GTM Operations Analyst to join our dynamic team in Calgary. In this role, you will be instrumental in developing strategies that enhance our go-to-market processes and improve efficiencies across various functions.Your analytical mindset and innovative approach will contribute to optimizing our operations, ensuring alignment with business objectives, and delivering exceptional value to our clients. You will collaborate closely with cross-functional teams to identify growth opportunities and implement impactful solutions.

Apr 29, 2026
Apply
AltaLink logo
Full-time|On-site|Calgary, Alberta, Canada

Job Title: Engineer-in-Training, Operational Technology SystemsJob Level: ENG BDate Posted: May 4th, 2026Closing Date: May 18th, 2026Job Type: Full-time PermanentCategory: Internal/External OpportunitiesLocation: CalgaryHiring Manager: Thomas Man Join Us in Powering Alberta's Future!At AltaLink, our people are the driving force behind our achievements. We take pride in creating a workplace that is not only inclusive and collaborative but also high-performing. We empower our team members to take personal accountability, innovate continuously, and provide exceptional customer service while making a meaningful impact every day. Our diverse workforce reflects the communities we serve, ensuring that everyone at AltaLink enjoys a safe and respectful environment built on trust and commitment.Your Role:As an Engineer-in-Training focused on Operational Technology Systems, you will be reporting directly to the Manager of OT Systems & Compliance. This role is essential in ensuring that our cybersecurity practices are up to par with industry standards, thus contributing to the reliability of Alberta's electricity supply.Key Responsibilities:Assess and recommend cybersecurity controls relevant to the OT domain.Conduct integration testing for new cybersecurity measures alongside various security systems.Ensure compliance with ARS CIP and non-CIP standards, as well as ISO27001/27019.Evaluate technical change requests concerning security and compliance risks.Collaborate with multiple teams to embed compliance into everyday processes.Design, develop, implement, and maintain compliance and security procedures.Conduct assessments to identify compliance gaps and risks.Identify areas for continuous improvement, including automation opportunities.Provide training on compliance standards and best practices.Assist business units in investigating compliance breaches and support corrective measures.

May 5, 2026
Apply
Indigo Books & Music logo
Part-time|On-site|Calgary

About the Role Indigo Books & Music is hiring a Customer Experience Representative in Calgary. This position centers on supporting customers and representing the Indigo brand on the sales floor. Daily tasks involve answering questions, guiding shoppers through a wide selection of books and music, and ensuring each visitor has a positive experience. What You Will Do Assist customers in finding products and making selections Share knowledge about books, music, and store offerings Deliver attentive, friendly service at every interaction Contribute to a welcoming and engaging store atmosphere What We Look For Enthusiasm for books, music, and customer engagement Strong communication and listening skills Friendly attitude and willingness to learn

Apr 19, 2026
Apply
Fullscript logo
Full-time|On-site|Calgary, AB

About the Role Fullscript is hiring a Customer Support Specialist for the Labs division in Calgary, AB. This position serves as the first point of contact for customers, handling questions and resolving issues to help ensure a smooth experience. What You Will Do Respond to customer inquiries by phone, email, and chat Provide product information and guidance Troubleshoot technical problems as they arise Work to maintain customer satisfaction and loyalty Location This role is based in Calgary, AB.

Apr 15, 2026

Sign in to browse more jobs

Create account — see all 206 results

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.