CRM Transformation Analyst - Zoho Specialist

Ten Group is seeking a CRM Transformation Analyst - Zoho Specialist in Cape Town. This hybrid role centers on maximizing the value of the Zoho CRM platform, blending commercial awareness with technical skill to support business growth and operational improvement. Role overview The CRM Transformation Analyst takes ownership of daily CRM performance, focusing …

Join Ten Group as a Transformation AnalystAre you ready to support, innovate, and transform? Ten Group is seeking a proactive Transformation Analyst to join our dynamic team in Cape Town. This pivotal position offers a chance to influence the strategic direction of our company, enhancing decision-making and execution across critical business operations.As we experience rapid growth, your role will be essential in leading transformation initiatives focused on Change and Transformation. You'll drive the adoption of mission-critical processes and deliver actionable insights through detailed analyses to uncover opportunities for growth, automation, and operational efficiencies.Work with cutting-edge technology and collaborate with leaders across various sectors of the business. This role is designed to evolve, providing pathways to key managerial positions within Operations, AI Products, or Technology. You will report to the Transformation Director, necessitating close collaboration with senior leadership, including C-level executives, to analyze existing processes and identify areas for efficiency improvements through enhanced outputs or automation.Take the helm on complex transformation projects from inception to completion—defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes aligned with strategic objectives and clear ROI tracking.Your contributions may include leveraging generative AI technologies to integrate, automate, and enhance business processes, from transforming member engagement to creating frameworks that enable departments to operate more efficiently, or designing and launching innovative service channels.

Join Ten and Help Shape the Future of Service Excellence!Driving Innovation and Trust: Ten’s Journey to Redefine Service ExcellenceAt Ten, we are dedicated to becoming the most trusted service provider globally. Our technology-driven approach is at the core of our strategy to create outstanding services for our members. Millions have already benefited from our offerings across lifestyle, travel, dining, and entertainment on behalf of over fifty esteemed clients, including HSBC and Swisscard. Our partnerships are built on multi-year contracts that generate revenue through platform-as-a-service and technology fees.With a solid global presence and a substantial base of high net worth individuals, we enjoy the credibility and market leadership in our core service categories: restaurants, travel, entertainment, and luxury retail. We are proud to be profitable and the first B Corp listed on the London Stock Exchange (AIM market).As we look to the future, we will continue investing in technology, including AI, to enhance how our members organize their leisure lives. Our Growth Engine strategy will accelerate our journey toward realizing our ambitious goals.For more insights, watch Ten's Growth Engine Video: https://tenlifestylegroup.com/investors/#growth-engine-videoPosition OverviewWe are in search of a data-focused CRM Specialist to lead and refine our email marketing and CRM strategies. This role is perfect for someone passionate about designing personalized, data-driven customer journeys and adept at translating insights into actionable marketing tactics using leading tools like Braze. You will be a strategic planner and an enthusiastic executor, capable of developing lifecycle journeys from inception to execution, while analyzing metrics to enhance overall performance.Key Responsibilities:Create & Deliver Impactful CampaignsDevelop and manage engaging email communications that resonate with our audience.

Support, Innovate, Transform: Your Next Career Move at Ten GroupJoin our vibrant team at Ten Group as a Transformation Manager, a pivotal role that shapes our strategic vision and drives impactful change across the organization. In this multifaceted position, you will enhance decision-making and execution across our core business areas and operations.As Ten Group experiences rapid growth and expansion, your leadership will be crucial in spearheading transformation initiatives within our Change and Transformation unit. This involves adopting new mission-critical processes and delivering actionable insights through detailed analyses to uncover growth opportunities, automation potential, and operational efficiencies.In this role, you will collaborate with cutting-edge technology and engage with a diverse range of leaders across the business. There are ample opportunities for career advancement into significant managerial positions within Operations, AI Product, or Technology domains. You will work closely with the Transformation Director and senior leadership, including C-level executives, to scrutinize existing processes and pinpoint areas where efficiency can be enhanced through improved output or automation.As a Transformation Manager, you will lead complex transformation projects from inception to completion, ensuring alignment with strategic objectives, effective communication of goals, stakeholder engagement, and ongoing measurement of ROI. Your responsibilities will include defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes that contribute to organizational growth and operational efficiency.Your contributions may also include projects utilizing generative AI to integrate, automate, and enhance business processes, transforming member engagement and empowering departments to operate more effectively.

Join our dynamic team at takealot.com, where innovation meets retail excellence! We are seeking a passionate and results-driven CRM Executive to enhance our customer relationship management across retail, marketplace, and advertising platforms. In this role, you will develop strategies to optimize customer engagement and retention, leveraging analytics to drive business decisions.As a CRM Executive, you will collaborate with cross-functional teams to implement effective campaigns and initiatives that resonate with our diverse customer base. Your analytical skills and creativity will be paramount in ensuring our CRM practices align with our overall business goals.

About Longdue Games and HyperionDev Longdue Games is a narrative-driven studio focused on building immersive RPGs that challenge player expectations. The team brings together writers, artists, designers, and engineers from across the gaming world, working remotely to create story-centric experiences. Creativity, transparency, and empathy shape the way Longdue operates, valuing small, focused teams over traditional structures. Longdue is part of the HyperionDev ecosystem, a leading online coding bootcamp provider in EMEA with headquarters in Cape Town and London. HyperionDev partners with respected universities such as the University of Edinburgh and Stellenbosch University, helping students in over 40 countries develop tech skills through practical, mentorship-based learning. Supported by Meta and Google, and with roots at the University of Cambridge, HyperionDev has grown into a recognized edtech company. This partnership provides Longdue with a strong foundation while allowing creative independence. Role Overview: CRM Manager This CRM Manager position supports both Longdue Games and the broader HyperionDev ecosystem, based in Cape Town, Western Cape, South Africa. The main focus will be on HyperionDev, where the CRM Manager will develop and improve strategies for converting a high volume of inbound registrations into enrollments. There will also be opportunities to help Longdue Games build and engage its own audience and community. What You Will Do Design and manage customer journeys that move leads from initial interest through to decision-making, with a focus on the mid-funnel. Refine segmentation to ensure messaging is tailored and reaches the right people at the right time. Collaborate closely with marketing, admissions, and engineering teams to turn intent into conversions. Work hands-on within a data-driven environment, contributing to both established and new initiatives. Who Will Thrive in This Role Experience with CRM systems and conversion strategies. Comfort working with large volumes of inbound leads and data. Strong collaboration skills across marketing, admissions, and technical teams. Interest in both tech education and narrative-driven games is a plus.

Join takealot.com as a CRM Lifecycle & Automation Manager, where you will play a pivotal role in enhancing customer engagement through strategic lifecycle management and automation initiatives. Your expertise will help us optimize our CRM strategies, ensuring that our customers receive personalized experiences that drive loyalty and satisfaction.

Join Mr D, a leading division of the Takealot Group, as a CRM Lead in Cape Town. In this pivotal role, you'll develop and implement innovative CRM strategies that engage our millions of customers, drive long-term loyalty, and enhance retention. Collaborating across teams, you'll lead a high-performing CRM team to deliver personalized and impactful customer experiences.

Keen is looking for a CRM & Email Marketing Coordinator based in Cape Town, Western Cape. This position centers on building and delivering email marketing campaigns that connect with customers and support business goals. What you will do Create and manage email marketing campaigns from concept to delivery Oversee customer relationship management (CRM) systems to maintain accurate data and support outreach efforts Analyze campaign results and use insights to improve future performance Role overview This role focuses on customer engagement through well-planned email communications. The CRM & Email Marketing Coordinator works closely with the team to ensure campaigns are effective and aligned with company objectives.

Become a key player at Hire Hangar, where you will collaborate with rapidly expanding global organizations and develop a fulfilling long-term, remote career.Position: Training and Onboarding Specialist (Marketing Technology)Role OverviewWe are seeking a dedicated Training and Onboarding Specialist to assist marketing teams in mastering a modern workflow automation platform. You will lead customers from their initial login to becoming proficient users. Your responsibilities will include conducting onboarding programs, facilitating client training sessions, and creating user-friendly resources that streamline the adoption process.This role is perfect for individuals with a background in marketing operations or customer success, who are adept with SQL and Python, and have a passion for educating others on utilizing new tools effectively.Key ResponsibilitiesExecute customer onboarding and training programs tailored for enterprise clients.Facilitate workshops and training cohorts that empower teams to optimize their workflows.Convert technical concepts into accessible, actionable guidance for marketing professionals.Develop and enhance enablement playbooks to promote sustained adoption.Assist clients with CRM workflows, campaign automation, and reporting (experience with HubSpot or similar platforms is preferred).QualificationsMinimum of 2 years experience in marketing operations, onboarding, or enablement, preferably within SaaS or agency contexts.Hands-on expertise with HubSpot or other CRM/automation software.Proficiency in SQL and Python is essential.Demonstrated strong communication skills and experience leading client-focused training or workshops.Familiarity with SEO and content marketing principles.A genuine enthusiasm for teaching, empowering, and supporting clients in their success.Why You Will Enjoy This PositionCollaborate directly with enterprise marketing teams from leading global firms.Enhance your skills in workflow automation and artificial intelligence-driven tools.Join a rapidly advancing tech company with promising future prospects.

Hire Hangar is looking for a Lead Data Analyst to drive business strategy by turning data into actionable insights. This position is fully remote and based in Cape Town, South Africa. The role offers the opportunity to work with international organizations while establishing a long-term remote career. Role overview The Lead Data Analyst plays a central role within the Analytics team. The focus is on exploring complex datasets, shaping data strategies, and translating analytical results into clear recommendations. Collaboration is key: frequent partnership with marketing, product, and operations teams is expected to uncover trends, forecast outcomes, and support business decisions. Mentoring is also part of the job, with responsibility for helping analysts grow their technical and business skills. What you will do Create and apply analytical frameworks that align with business objectives. Engage with stakeholders to transform business questions into data projects. Design and maintain dashboards, reports, and advanced analytics models. Mentor junior analysts, promoting high data quality and effective storytelling with data. Suggest process improvements based on data analysis. Keep up to date with analytics tools, industry trends, and best practices. Requirements Minimum of 3 years' experience in data analysis or business intelligence. Strong command of SQL and Python or R for analysis and statistical modeling. Experience with BI tools such as Tableau, Power BI, or Looker. Proven ability to lead projects and teams. Excellent communication skills, able to explain complex data to non-technical audiences. Tools and technology Proficiency in Python, SQL, or Scala. Familiarity with pipeline orchestration tools like Apache Airflow or dbt. Experience working with cloud data warehouses (Snowflake, BigQuery, or Redshift). Understanding of cloud platforms including AWS, GCP, or Azure. Experience with Kafka or Spark is an advantage. Comfort with Google Workspace.

Join Our Transformation Team as an Inventory SpecialistLocation: Cape TownPosition Type: Full-Time (Hybrid – 2 days in-office)Working Hours: Aligned with UK time, reporting to the UK-Based Head of TransformationsWe are seeking a detail-oriented and commercially savvy Inventory Specialist to enhance our Transformation team. This is a critical operational role overseeing the entire lifecycle of our valuable furniture inventory.Your responsibilities will include managing warehouse operations, stock planning, purchasing, installation cost control, and recovery of offboarded items. Our extensive furniture inventory is vital for our operations, continuously moving in and out of properties as homes are onboarded and sold. As an Inventory Specialist, you will ensure this process runs smoothly and effectively, safeguarding one of our most important assets while delivering projects efficiently and cost-effectively.This role offers extensive cross-functional collaboration opportunities across Design, Finance, Client Success, and Project Management, making it ideal for individuals who possess strong operational acumen, commercial insight, and a passion for furniture and interiors.Your ResponsibilitiesAs the Inventory Specialist, you will serve as the operational hub for furniture inventory management, translating project demands into stock availability, effective warehouse planning, and seamless onboarding and offboarding processes.Key Responsibilities Include:Ensuring inventory availability and accuracyManaging relationships with warehouse partnersOverseeing purchasing and forecastingControlling installation costsHandling offboarding recovery and resale decisionsSupporting operational scalability as the business expands

Mr D, a dynamic division of the Takealot Group, is seeking an exceptionally skilled CRM Manager to join our vibrant team in Cape Town. We pride ourselves on being a youthful, fast-growing company in search of intelligent, innovative, and diligent individuals with integrity to become part of our journey! Are you ready to take on a challenge like never before? Impact: Showcase your talents to millions of Mr D customers! Collaborate: Work alongside top-tier professionals and learn from the best in the industry. Advance: Elevate your career within the rapidly expanding Takealot Group, including opportunities for internal advancement. This role reports directly to the Head of CRM at Mr D. Your key responsibilities will include: Managing CRM channels and overseeing the CRM budget. Mapping the customer journey, identifying key communication channels, messaging, and desired outcomes. Segmenting and managing the customer database for precise targeting and communication. Reporting on communication performance to optimize engagement and customer behavior. Analyzing data for insights into the customer base and formulating effective communication strategies. Ensuring all CRM touchpoints contribute positively to the brand's image and customer experience. Developing testing strategies to enhance customer communication methods. Providing guidance to customer-facing departments on customer engagement best practices.

About Interpath Advisory Interpath Advisory is an international consultancy known for its expertise in advisory, deals, and restructuring. Since launching in 2021, Interpath has built a presence in the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong, and Singapore. The firm is committed to independent, ethical, and agile client service, aiming to become a leading global advisory business by 2030. Role Overview: Assistant Manager & Manager, Transformation & Strategic Change (Special Projects) Based in Cape Town, this role sits within the Special Projects team, which drives organic growth by investing in new service lines, building capabilities, and leading performance improvement initiatives. The team works closely with senior leadership and the Executive Committee, focusing on high-impact business outcomes. Assistant Managers and Managers will contribute to strategic change projects and value creation efforts. The position combines commercial and financial analysis, program delivery, and stakeholder engagement. Producing executive-level outputs, such as presentations, steering packs, and trackers, is essential. The role also requires sound judgment to challenge assumptions and keep initiatives focused on outcomes. Occasional travel (up to one or two trips per year) to the UK and other Interpath offices may be required. Key Responsibilities Lead implementation of the value creation plan, managing complex project workstreams and smaller initiatives from scoping through execution and benefits tracking. Direct analytical work that supports decision-making, including business unit reviews and operating model assessments. Translate analysis into actionable recommendations and detailed plans with clear ownership, timelines, and dependencies. Set up and maintain benefits baselines and live trackers for milestones, benefits, risks, and actions. Oversee governance and reporting for assigned programs, including planning, RAID logs, decision and action logs, and preparation of steering packs. Develop decision-ready materials for senior forums, supporting the Executive Committee and producing Board-level documents when needed. Location Cape Town, Western Cape, South Africa

prime-system is looking for a Senior FP&A Analyst to join its remote team based in Cape Town, Western Cape, South Africa. This position focuses on transforming financial data into actionable insights that influence business decisions. Key responsibilities Analyze and interpret complex financial information to support strategic planning Provide clear insights that shape decision-making across the company Collaborate with finance leaders and work with teams from various departments Collaboration and pace This role involves frequent teamwork and requires adaptability to changing priorities. The work moves quickly and directly affects the company’s direction.

Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!

Join Our Team at impact.com: At impact.com, we are dedicated to empowering our people and leveraging technology to achieve customer success. Our collaborative efforts drive rapid growth and help us serve some of the world's largest brands. We utilize cutting-edge technology to address real-world challenges for our clients, positioning ourselves as the premier SaaS platform for businesses to automate their partnerships and enhance revenue like never before. Our entrepreneurial culture values ambition and curiosity, ensuring that every team member's voice is heard and contributions are recognized. If you're eager to collaborate with talented professionals from diverse backgrounds in a dynamic environment, we invite you to be part of our journey! As the leading partnership management platform globally, impact.com is revolutionizing how businesses manage and optimize various partnerships, from traditional rewards affiliates to influencers and B2B collaborations. Our robust, purpose-built platform simplifies the process of creating, managing, and scaling partnerships with trusted brands and communities, enhancing customer engagement and business performance. Discover how impact.com is driving revenue growth for global enterprises like Walmart, Uber, Shopify, Lenovo, L’Oreal, and Levi’s by visiting www.impact.com. Your Role at impact.com: We are seeking an enthusiastic Associate Data Analyst to join our data analytics team. This entry-level position is designed for individuals eager to cultivate analytical skills through hands-on experience with complex datasets. You will develop foundational expertise in data analysis, SQL, and business intelligence while conducting well-defined analyses under the mentorship of senior analysts. Your responsibilities will include collecting, analyzing, and interpreting data to uncover patterns and trends that inform business decisions. You will work with large datasets in BigQuery and create visualizations in Looker, enhancing your analytical capabilities and business acumen essential for a successful analytics career. Join our globally distributed analytics team and collaborate with a Senior Data Analyst as you embark on this exciting journey.

Join Prosidian Consulting as an Oil and Gas Fiscal/Economic Modeler / Revenue Specialist, where you will leverage your expertise in economic modeling and revenue analysis to support our clients in the energy sector. This role offers a unique opportunity to contribute to impactful projects within a dynamic and innovative team.

Join our dynamic team as a Realtime Analyst where you will play a crucial role in analyzing and interpreting real-time data to support business decisions. In this entry-level position, you will work closely with various departments to ensure data accuracy and timely reporting.

We are seeking a highly skilled and detail-oriented Senior Data Analyst to join our dynamic team at takealot.com. In this role, you will leverage your analytical expertise to extract insights from data, drive strategic decision-making, and enhance our operational efficiency.Your responsibilities will include data mining, visualization, and performing statistical analysis to inform business strategies. You will collaborate closely with cross-functional teams to ensure that data-driven insights align with our organizational goals.