Customer Service Call Centre Agent jobs in Cape Town – Browse 193 openings on RoboApply Jobs

Customer Service Call Centre Agent jobs in Cape Town

Open roles matching “Customer Service Call Centre Agent” with location signals for Cape Town. 193 active listings on RoboApply Jobs.

193 jobs found

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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Customer Service Call Centre Agent where you will play a crucial role in delivering exceptional service to our customers. You will handle inquiries, resolve issues, and ensure customer satisfaction in a fast-paced environment.

Mar 12, 2026
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Travel Call Centre Agent specializing in Sabre Native. In this role, you will provide exceptional customer service and support to travelers, assisting them with bookings, inquiries, and travel arrangements. Your expertise in the Sabre system will be essential in delivering a seamless experience for our clients.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Are you passionate about providing exceptional customer service? Join our dynamic team as an Insurance Call Centre Agent during the night shift, operating in US hours. This is an exciting opportunity to assist customers with their insurance inquiries, offering support and guidance in a fast-paced environment.

Nov 24, 2025
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Team Leader in our Insurance Call Centre, where you will lead and inspire a group of dedicated professionals to deliver exceptional customer service during US hours. Your leadership will help shape our team culture and drive performance to meet our operational goals.In this role, you will be responsible for overseeing daily operations, providing training and development opportunities for team members, and ensuring that performance metrics are consistently met. Your ability to motivate and guide your team will be crucial to fostering a positive work environment and achieving success.

Aug 21, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our vibrant team as a Call Center Agent, where you will play a pivotal role in delivering exceptional customer service. You will be responsible for managing inbound and outbound calls, ensuring customer satisfaction, and resolving inquiries efficiently. Your communication skills and commitment to excellence will be essential in creating a positive experience for our clients.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Collections Agent at the Utilities Contact Centre, where you will play a crucial role in managing customer accounts and ensuring timely payments. As a Collections Agent, you will engage with customers through various channels to resolve billing inquiries and promote a positive customer experience. Your exceptional communication skills and ability to handle sensitive situations will be key to your success in this role.

Jul 19, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Collections Agent at the Utilities Contact Centre, where you will play a crucial role in managing customer accounts and ensuring timely payments. You will engage directly with customers, providing solutions to their queries and facilitating the collections process effectively.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join the dynamic team at WNS Global Services as an Inbound/Outbound Call Center Agent in Bellville, South Africa. In this role, you will engage with customers, providing exceptional service and support. Your communication skills will be key to ensuring customer satisfaction and resolving inquiries efficiently.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as an Inbound/Outbound Call Center Agent in Century City, Cape Town! In this role, you will be the voice of our company, engaging with customers and providing exceptional service. You will handle both inbound inquiries and outbound calls, ensuring that every customer interaction is positive and productive.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as an Inbound Call Center Agent in Century City, Cape Town! We seek enthusiastic individuals who excel in customer service and are eager to assist our clients with their inquiries. In this role, you will handle incoming calls, provide solutions, and ensure a high level of customer satisfaction.

Mar 12, 2026
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as an Operations Agent in the Sales Contact Centre during the night shift. In this role, you will be the vital link between our customers and our services, ensuring exceptional support and engagement. Your communication skills will shine as you assist clients, resolve inquiries, and contribute to a positive customer experience.We are looking for individuals who are passionate about sales and customer service and can thrive in a fast-paced environment. If you're ready to make an impact and grow your career, we want to hear from you!

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Call Center Agent specializing in travel services! You will be the voice of our brand, assisting customers with their travel needs and providing exceptional service. Your role will involve managing inquiries, resolving issues, and ensuring customer satisfaction. If you have a passion for travel and customer service, we want to hear from you!

Aug 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Collections Call Center Agent in Bellville, South Africa. As a vital member of our customer service department, you will engage with clients to assist them in managing their accounts and resolving outstanding balances. Your role will involve effective communication, problem-solving, and demonstrating empathy in every interaction.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as an Insurance Call Center Agent in Claremont, South Africa! In this role, you will provide exceptional customer service, assist clients with their insurance inquiries, and resolve issues efficiently. Our ideal candidate possesses strong communication skills, a passion for helping others, and a keen attention to detail.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Call Center Agent in the vibrant area of Century City, Cape Town! In this role, you will be the voice of our brand, assisting customers with their travel inquiries and providing exceptional service. Your ability to connect with customers and address their needs will be crucial to our success.We are looking for enthusiastic individuals who are passionate about travel and customer service. If you thrive in a fast-paced environment and enjoy helping others, we would love to hear from you!

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as an Inbound Call Center Agent in Claremont, Cape Town! We are looking for enthusiastic individuals who are dedicated to providing exceptional customer service. As a vital part of our customer support, you will assist clients with their inquiries, resolve issues, and ensure a positive experience.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team at WNS Global Services as a Call Center Agent specializing in Collections. In this role, you will engage with customers to manage their accounts effectively, resolve payment issues, and ensure positive customer experiences. Your ability to communicate effectively and empathetically will be key in helping our clients navigate their financial commitments.

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Senior Group Manager for Call Centre Operations during the night shift. In this pivotal role, you will oversee our call centre operations, ensuring exceptional service delivery and operational excellence. You will lead a team of professionals, drive strategic initiatives, and implement best practices to enhance customer satisfaction and performance metrics.Your expertise in call centre management and operational leadership will be crucial as we strive to meet our business goals and exceed client expectations. If you have a passion for improving processes and delivering top-notch service, we want to hear from you!

May 1, 2023
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WNS Global Services logo
Full-time|On-site|Cape Town

Join our dynamic team as a Dutch-Speaking Call Center Agent in Claremont, Cape Town. We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will engage with customers, resolve their inquiries, and enhance their overall experience.

May 1, 2023
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LekkeSlaap logo
Full-time|On-site|Cape Town, Western Cape, South Africa

LekkeSlaap is the premier accommodation booking application in South Africa, celebrated for its intuitive interface, outstanding customer service, and a wide array of local lodging options. As a subsidiary of Tripco, a cutting-edge travel technology firm headquartered in Cape Town, LekkeSlaap is dedicated to pioneering innovation and providing unparalleled customer experiences in the travel sector.We are seeking a detail-oriented and customer-centric Booking Agent to become a vital member of our dynamic team! In this fast-paced position, you will expertly manage bookings, assist guests and property owners, and proactively address challenges to ensure smooth operations. You will thrive in an environment that values quick thinking and excels in communication, all to deliver seamless experiences for our users.The ideal candidate will possess a robust background in customer service, outstanding communication abilities, and a genuine enthusiasm for assisting others. If you flourish under pressure, enjoy problem-solving, and are passionate about delivering exceptional service, we are eager to connect with you!

Apr 7, 2026

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