German-Speaking Technical Support Engineer

About UsDigiCert is a premier provider of intelligent trust solutions, dedicated to safeguarding the digital landscape by ensuring the security, privacy, and authenticity of every interaction. Our cutting-edge AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management, fortifying infrastructure, software, devices, messages, AI …

D-ploy is a premier IT and Engineering Solutions firm operating across the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.We take pride in providing innovative and exceptional services and solutions to a diverse range of industry-leading clients. By fostering strong relationships and trusted partnerships within the IT community, we enhance our customers' IT productivity and contribute to their overall success.We are eager to engage with dynamic, flexible, and solution-focused individuals who wish to join our rapidly growing international team. Our mission is to generate value where IT is critical—come be a part of our journey!

Join our dynamic team at The Global Talent Co. as a German-Speaking Business Development Representative! We are looking for a motivated individual who is passionate about building relationships and driving growth in a fast-paced environment. In this role, you will engage with clients, identify new business opportunities, and contribute to our expanding market presence.Your ability to communicate effectively in German and English will be essential as you work closely with our international clients. If you are a results-oriented professional with a knack for sales, we want to hear from you!

Join the passionate team at Ventura TRAVEL, where we specialize in creating unforgettable adventures that connect travelers with the beauty of Southern Africa. Our brand, Africaventura, is dedicated to providing authentic, innovative, and sustainable travel experiences. We invite our clients to immerse themselves in the stunning landscapes and rich cultures of South Africa, Namibia, and Botswana.As a Tour Conductor for Africaventura, you will play a pivotal role in guiding our clients through their dream journeys across Southern Africa. You will work closely with our enthusiastic team of Tour Conductors and report to our TC Operations Specialist, Johan, ensuring every trip is a memorable experience for our guests!

Lead Europe Travel Operations | Elevate Exceptional ExperiencesAre you driven by a passion for orchestrating seamless and high-quality travel experiences while leading and nurturing high-performing teams? We are seeking an enthusiastic and meticulous Team Manager for Europe Travel Operations to play a crucial role in shaping the exceptional service delivery of our Lifestyle and Travel Managers to our esteemed members.This role is where operational excellence intersects with people leadership, ideally suited for an individual who thrives on refining processes, mentoring others, and making a significant impact within a fast-paced, international setting.Key ResponsibilitiesSupport & Quality AssuranceDeliver quality assurance, coaching, and daily operational support to Lifestyle and Travel Managers, ensuring a consistent standard of service excellence.Operational OversightManage escalations, AUX lists, crisis reporting, and cross-functional queries within European Travel operations.Team Leadership & DevelopmentLead, mentor, and cultivate a high-performing team, including conducting performance evaluations and developing structured growth plans.Commercial & Compliance ManagementOversee Swiss Card waivers, Centurion authorizations, and commercial checks to ensure accuracy, compliance, and reporting integrity.Process & Systems ImprovementMaintain knowledge base content, identify system or workflow inefficiencies, and collaborate with Tech and Training teams to implement enhancements.Workforce Planning & HiringAssist in workforce planning, role design, and cross-regional recruitment initiatives.Supplier & Proposition CoordinationManage supplier updates, training, and market insights to ensure a competitive and relevant travel offering.Reporting & Business SupportProduce monthly reports, analyze trends, support risk management, and contribute to internal communication efforts.

Join our dynamic team as a German-Speaking Customer Service Agent. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and providing exceptional support in German. Your communication skills and customer-centric approach will help us maintain our high standards of service.

Join our dynamic team in Cape Town or London as a dedicated and professional Luxury Travel Consultant (100% - m/f/d) in Luxury Lifestyle Management.Ten Group is the world leader in lifestyle and travel services. Since 1998, our personalized, premier service has enabled prestigious companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Currently, we collaborate with over 50 global companies, serving millions of customers across 52 countries from 22 selected locations in key financial capitals around the world.Your Responsibilities:Provide exceptional consultancy to our premium cardholders via phone and email in German and English.Handle customer inquiries from proposal creation to billing for bespoke travel experiences.Make reservations with airlines, hotels, and travel agencies.Develop tailored offers and travel documents, crafting unique travel itineraries.Passionately advise and connect clients with extraordinary travel experiences.Proactively sell special promotions and exclusive offers.

Are you passionate about travel and fluent in German? Join our dynamic team as a German-Speaking Travel Consultant! In this role, you will be responsible for assisting clients in planning their dream vacations. Your expertise will involve providing tailored travel recommendations, answering inquiries, and facilitating bookings for accommodations and activities, ensuring a seamless experience for our customers.

Become a Part of Our Team as a German-Speaking Lifestyle Concierge!We are looking for a committed and professional German-speaking Lifestyle Concierge to join our vibrant Luxury Lifestyle Management team. In this pivotal role, you will serve as the primary contact for our clients, providing customized assistance and crafting memorable experiences that enhance their lifestyle. Your keen attention to detail, exceptional communication skills, and expertise will be vital in fulfilling our clients' unique requests.Key Responsibilities:Oversee a diverse range of requests, delivering personalized services in travel, dining, events, and more.Leverage local insights to provide thoughtful recommendations and tailored solutions for our members.Establish and nurture strong client relationships, ensuring their needs are met with efficiency and care.Perform comprehensive research and analysis to present the best options for our members' desires.Work collaboratively with various departments to improve our overall service offerings, highlighting all aspects of Ten Group.Maintain detailed records of all client interactions and requests to ensure personalized service continuity.Contribute to the team's success by sharing insights and experiences actively.Deliver outstanding customer service and collect feedback to promote continuous improvement.

Company OverviewAt QuickTeam, we empower businesses with exceptional virtual employees, including dedicated assistants, friendly receptionists, and efficient support staff. Our mission is to enhance operational productivity and allow organizations to concentrate on their core objectives by providing reliable support services. By joining the QuickTeam family, you play a pivotal role in driving business success while enjoying a collaborative and supportive work environment that fosters long-term growth and professional development.Position OverviewWe are currently seeking a Technical Support Specialist for a full-time remote role. In this position, you will tackle technical challenges, troubleshoot issues, and strive to ensure outstanding customer satisfaction. Your responsibilities will include resolving support tickets, analyzing technical problems, and delivering effective solutions while maintaining clear and concise communication with our customers.

Join impact.com as a Technical Services Engineer IIIAt impact.com, we are redefining commerce partnership marketing across the globe. Our platform empowers businesses to cultivate, manage, and expand partnerships throughout the entire customer journey, ensuring growth through authentic relationships. With a diverse range of partners including affiliates, influencers, and brand advocates, we provide a unified solution for performance-driven growth.As a Technical Services Engineer III, you will play a pivotal role in supporting our clients by leveraging your in-depth knowledge of our technology and platform capabilities. You will be involved in every stage of the client lifecycle from initial integration to ongoing optimization and support, ensuring our solutions are reliable and scalable.Your collaboration with teams across Onboarding, Client Success, Product, and Engineering will be vital. You will engage directly with client stakeholders to facilitate integrations, address complex technical challenges, and offer expert guidance on best practices, enhancing the overall client experience post-launch.

Join us as a Support Engineer at System Canada Technologies, where your technical expertise and problem-solving skills will help us deliver top-notch support to our clients. You will be responsible for troubleshooting and resolving customer issues, collaborating with developers to enhance our products, and ensuring customer satisfaction through effective communication and timely solutions.

keen seeks a Bilingual Customer Service Agent fluent in Spanish for its Cape Town office. This position serves as the first point of contact for a wide range of customers, handling inquiries and providing support. Main responsibilities Handle customer questions and concerns in Spanish using various communication channels Provide clear, helpful service in line with keen’s quality standards Support a diverse client base and work toward resolving issues efficiently Foster a positive experience in every customer interaction Location This role is based in Cape Town, Western Cape, South Africa. Language requirement Fluency in Spanish is required for this position.

Role overview Xceptor is looking for a Solutions Engineer based in Cape Town. This position involves frequent interaction with clients to understand their requirements, provide technical guidance, and support the delivery of Xceptor products. Collaboration with teams across the company is essential to ensure solutions align with client needs. What you will do Gather and analyze client requirements to guide solution design Offer technical advice throughout the implementation phase Collaborate with colleagues in different departments to deliver projects successfully Requirements Strong problem-solving skills Willingness to learn and adapt in a technology-focused setting Interest in developing and refining technical solutions for clients

About UsDigiCert is a premier global provider of digital trust solutions. We safeguard the digital landscape by ensuring the security, privacy, and authenticity of every interaction. Our innovative, AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management to protect infrastructure, software, devices, messages, and AI content. Discover why over 100,000 organizations, including 90% of the Fortune 500, trust DigiCert to combat today’s security threats and prepare for a quantum-safe future by visiting www.digicert.com. Position OverviewWe are seeking a Technical Support Analyst with strong business proficiency in French to become a vital member of our Technical Support team in Cape Town. In this role, you will serve as the primary point of contact for our customers, collaborating with our product, engineering, and marketing teams to resolve customer inquiries, implement improvements, and ensure customer success.Our Technical Support team is characterized by high energy, exceptional technical abilities, and a commitment to delivering results.This is a hybrid position located in Cape Town.

About KeenKeen is dedicated to creating exceptional customer experience (CX) and operational teams for rapidly expanding tech companies across the U.S. and Canada. Our teams specialize in supporting intricate software platforms utilized by businesses globally.This position transcends the traditional call center role; our teams engage in complex tasks that demand critical thinking, product expertise, and innovative problem-solving. You will thrive in a fast-paced, data-driven, performance-focused environment.In return, Keen provides long-term career opportunities, fair compensation, and a chance to be part of the evolving landscape of the customer support industry. As Tier-1 tasks become automated through AI, our teams concentrate on the intricate challenges that tech companies will always encounter.About the RoleWe are in search of Senior Customer Support Advisors to assist in troubleshooting software and hardware platforms utilized by businesses in the U.S. and around the world.In this role, you will support customers in resolving complex and unique technical issues, operational workflows, and platform usage through phone, email, chat, and messaging channels. This may involve diagnosing problems with web applications, integrations, and connected hardware utilized by merchants and operators.This position operates within a structured, results-oriented support setting where reliability, accountability, and meticulous attention to detail are paramount. Successful team members are adept at managing multiple customer interactions simultaneously while consistently meeting service standards.This is a full-time, in-office position at our Cape Town office in Woodstock.What You Will DoProvide inbound customer support via phone, email, chat, and SMS, upholding professionalism and urgency while managing multiple inquiries concurrently.Troubleshoot and resolve issues related to orders, payments, platform workflows, integrations, and connected hardware utilized by business customers.Investigate and diagnose problems within web applications, dashboards, and third-party integrations, escalating bugs or system issues with comprehensive documentation.Guide customers through technical troubleshooting processes, including configuration, connectivity, and platform functionality.Maintain strong operational metrics, including response times, resolution times, CSAT (target 90%+), and documentation quality.Ensure consistent in-office attendance and punctuality, adhering to scheduled shifts.Follow internal support procedures to log tickets, update case notes, and track resolution progress across multiple systems.Escalate high-risk or complex issues with clear context, investigation notes, and suggested next steps.

About UsDigiCert is a pioneering global provider of intelligent trust solutions. Our mission is to safeguard the digital landscape by ensuring the security, privacy, and authenticity of every interaction. With our state-of-the-art AI-driven DigiCert ONE platform, we seamlessly integrate PKI, DNS, and certificate lifecycle management to secure infrastructures, software, devices, messages, and AI content. Discover why over 100,000 organizations, including 90% of the Fortune 500, trust DigiCert to tackle today's threats and prepare for a quantum-safe future at www.digicert.com. Role OverviewWe are seeking a Commercial Sales Representative fluent in German to join our Go-To-Market (GTM) team in Cape Town. As a key player in our sales strategy, you will be responsible for driving renewal initiatives, building and nurturing relationships, delivering impactful business outcomes, mitigating risks of churn, and providing valuable insights.

Join our innovative team dedicated to enhancing the EV charging infrastructure for commercial properties. Our client specializes in installing and maintaining state-of-the-art EV charging stations, ensuring they operate smoothly through ongoing monitoring, troubleshooting, and coordination.Role Overview:We are on the lookout for a Customer Support Specialist to support our operations. No prior experience with EV chargers is necessary, as comprehensive training will be provided. This position requires a tech-savvy and proactive individual who can quickly adapt, communicate effectively, and play a vital role in maintaining our EV infrastructure.Full-time position, requiring 40 hours per weekFully remote; work from homeSalary range: ZAR 17,000 - 20,000 per month, based on skills and experienceMust be available to work during EST business hours.Key Responsibilities:Monitor the status of EV chargers and promptly identify any issues.Assist property owners and drivers with troubleshooting via effective communication.Collaborate with maintenance teams to facilitate on-site support.Document issues and their resolutions in the system accurately.Escalate complex technical problems as necessary.Required Qualifications:A minimum of 3 years of experience as a Customer Service Specialist or Technical Support SpecialistStrong technical aptitude with excellent problem-solving abilitiesExceptional communication skillsAbility to multitask and efficiently manage ongoing issuesPreferred experience in customer service or technical support within the IT or related fieldsTraining Program:Comprehensive training on EV charger systems and their operationsFundamentals of troubleshooting and issue resolutionCoordination procedures with maintenance and property teams

Join our dynamic team as a Dutch-Speaking Customer Service Agent in Cape Town! We are seeking enthusiastic individuals who are passionate about providing top-notch support to our clients. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Join our dynamic team at WNS Global Services as an Arabic Speaking Customer Service Agent. In this role, you will be the first point of contact for our customers, providing exceptional service and support in Arabic. Your ability to communicate effectively and empathetically will be key in resolving inquiries and enhancing customer satisfaction.We are looking for individuals who are passionate about delivering top-notch service and support to our Arabic-speaking clientele. If you thrive in a fast-paced environment and enjoy helping others, we would love to hear from you!