Information Security Analyst - SecOps

Join Ten Group and Shape the Future of Service Excellence!Empowering Innovation. Building Lasting Trust. Redefining Service Excellence.Ten Group is dedicated to becoming the world's most trusted service organization, providing exceptional services to prestigious clients like HSBC, Bank of America, and Swisscard. We help corporate clients engage and retain hi…

DigiCert Inc. seeks a Security Operations Analyst based in Cape Town. This position centers on safeguarding the company’s digital infrastructure by monitoring for threats and responding to security incidents. What you will do Track and identify possible security incidents across DigiCert’s systems. Act on threats to protect system integrity and keep sensitive data confidential. Work with teams throughout the company to support security best practices. Carry out risk assessments to find and address vulnerabilities. Assist in shaping and improving incident response procedures. Role focus This role involves constant vigilance over digital assets and quick action when issues arise. Collaboration and proactive risk management are key parts of daily work.

About Ten Group Ten Group partners with leading private banks, financial services, and luxury brands including HSBC, Bank of America, and Swisscard. Our services help these organizations engage and retain high-value clients and employees, supporting their digital transformation and customer experience goals. Millions worldwide use Ten’s platform for lifestyle, travel, dining, and entertainment experiences. As a profitable, rapidly growing company, Ten is recognized as the first B Corp listed on the London Stock Exchange, with a focus on sustainable growth and AI-driven innovation. Role Overview: Information Security Analyst - Security Awareness & Training This position is based in Cape Town, Western Cape, South Africa. The Information Security Analyst will join Ten’s global information security function, focusing on strengthening the company’s security awareness and training efforts. The goal: reduce human-related security risks by educating employees, contractors, and stakeholders on best practices, policies, and new threats. What You Will Do Develop and deliver security awareness programs for Ten Group’s workforce. Educate staff, contractors, and stakeholders on information security policies and emerging threats. Promote a culture where security is part of daily operations. Support company-wide efforts to minimize risks related to human behavior. About the Team The global information security team at Ten Group works to build trust and protect the organization’s assets. This role will collaborate with colleagues across departments to ensure security awareness is embedded throughout the company.

Role Overview Electrum is hiring a Chief Information Security Officer (CISO) based in Cape Town, Western Cape, South Africa. This leadership role focuses on protecting the company’s digital assets and information systems. The CISO sets cybersecurity strategy, manages security risks, and oversees compliance with relevant industry regulations. What You Will Do Develop and implement security protocols to safeguard company information Lead efforts to identify and manage security risks Direct compliance activities in line with industry standards and regulations Support innovation across teams while maintaining strong security practices

Join our dynamic team at impact as a Security Engineer, where you will play a crucial role in safeguarding our digital assets and ensuring the integrity of our security systems. You will collaborate with cross-functional teams to identify vulnerabilities and implement solutions that enhance our security posture.

AECOM is seeking a Security Designer with expertise in Integrated Security Systems for its Cape Town office. This position centers on designing and implementing security solutions tailored to protect assets and support safety across a range of settings. Role overview The Security Designer works closely with cross-functional teams to deliver integrated security systems that meet client requirements. Responsibilities include collaborating with colleagues from different disciplines, selecting and integrating appropriate technologies, and addressing the specific security challenges faced by each client. What you will do Design security systems that safeguard assets and support safety goals Work with teams from different backgrounds to deliver effective solutions Integrate new and existing technologies to address client-specific needs Requirements Background in security system design and implementation Ability to collaborate with multidisciplinary teams Experience with integrated security technologies

Role Overview Accor Hotels in Cape Town is hiring a Security Manager to lead daily security operations. This role focuses on protecting guests, staff, and property while supporting a welcoming environment throughout the hotel. What You Will Do Oversee all security activities across the property Implement and maintain safety policies and procedures Manage emergency response plans and coordinate actions during incidents Support the team in upholding a safe atmosphere for guests and employees Impact Your leadership will help ensure a secure setting for everyone at the hotel, directly supporting guest satisfaction and smooth operations.

Join Ten and Shape the Future of Service Excellence! Innovating. Trustworthy. Redefining Service Excellence.At Ten, we are on a transformative mission to be the most trusted service provider globally. We cater to the elite clientele of the world's leading private banks, premium financial services, and luxury brands, including HSBC, Bank of America, and Swisscard. Our corporate services assist clients in acquiring, engaging, and retaining affluent customers and valued employees, driving key customer metrics such as revenue growth and net promoter scores while supporting digital transformation initiatives.Millions worldwide rely on Ten for seamless, curated experiences across lifestyle, travel, dining, and entertainment, enhancing their daily lives. We are a profitable, ambitious company scaling rapidly and setting standards for sustainable growth and AI-driven innovation as the first B Corp listed on the London Stock Exchange.We are looking for a Cloud Security & Compliance Engineer with robust governance, risk, and compliance (GRC) expertise to aid in the design, implementation, and management of secure cloud infrastructures. This role is critical in ensuring compliance with regulatory standards, including PCI DSS and SOC 2, while enhancing the resilience and security of our cloud environments.

Join Impact as an Associate Security Engineer, where you will play a pivotal role in safeguarding our digital assets and infrastructure. Your responsibilities will include monitoring security systems, conducting vulnerability assessments, and assisting in the implementation of security measures.

About Go2AfricaGo2Africa is a premier tour operator dedicated to providing exceptional travel experiences across the African continent for over 25 years. Our expertise lies in crafting journeys that are not only seamless but also deeply connected to the unique cultures and breathtaking landscapes of Africa.Each trip is meticulously designed by our experienced Africa Safari Experts who have firsthand knowledge of the regions, having explored the trails, resided in the camps, and established enduring relationships with local communities. From the initial inquiry to the moment you return home, Go2Africa is renowned for its meticulous attention to detail and commitment to creating memorable safari adventures that resonate with the soul. Our dedication to excellence has garnered us thousands of five-star reviews and accolades from prestigious platforms such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.At the core of our mission is the belief that travel should serve as a force for good. As part of Nawiri Group, every journey booked with Go2Africa contributes to the preservation of vital wilderness ecosystems and supports the communities that live within them.Role SummaryIn the role of Training Manager, you will play a pivotal part in designing and implementing comprehensive training programs for the Sales and Operations teams at Go2Africa. Your training initiatives will encompass our proprietary systems, team processes, skills development, and service content, including destination-specific training.You will be responsible for onboarding new employees as well as providing continuous development and remedial training for existing staff, ensuring they are equipped with the knowledge of any updates or changes in relevant topics.Furthermore, you will continuously evaluate training needs and adapt your delivery methods and content accordingly. This includes the creation and updating of all training materials, both new and existing.You will report directly to the Sales Enablement Manager at Go2Africa and will collaborate closely with Group HR, Group Training, Sales Directors, Operations Managers, and other key stakeholders.While primarily based at Go2Africa, this role may also require you to provide training to other companies within the Nawiri Group as needed.

About Asilia AfricaAsilia Africa proudly stands as one of East Africa's premier safari operators, embodying the essence of authenticity as captured in its Swahili name, meaning 'genuine'. Established in 2004, we have cultivated a strong reputation for delivering exceptional safari experiences while steadfastly committing to the empowerment of both people and nature within the region. With a significant presence in Tanzania and Kenya, Asilia leads various pioneering conservation projects aimed at transforming vital natural habitats into sustainable economies that benefit both the environment and local communities. Currently, we own and operate 18 lodges and camps alongside a ground handling operation, making us the first sustainable safari/lodge company in Africa to achieve a 5-star sustainability rating from GIIRS. We were also honored as one of the “Best Companies for the World” in 2013 and received the 2014 Tourism for Tomorrow Business Award.Our BeliefsWe hold the conviction that world-class travel can harmonize with the enhancement of livelihoods and the conservation of nature. Our luxurious camps and lodges are strategically located in some of the planet's most unique environments—places we are dedicated to preserving for future generations. Our mission is to transform areas that are both ecologically significant and home to often impoverished communities into enduring conservation economies that protect wildlife while providing local populations with opportunities for growth. In every department, your contributions will be integral to realizing our conservation goals.Role OverviewThe Manager of Training plays a pivotal role in designing and delivering targeted training programs for the Sales and Operations teams. This includes comprehensive training on Asilia's systems, team-specific processes, and service offerings such as destination knowledge. The Manager is responsible for onboarding new employees, providing ongoing training for existing staff, and assessing training needs to adapt delivery methods and content effectively. Additionally, the role entails formalizing all training materials, which involves creating new content and updating existing resources.Reporting directly to the Performance and Development Manager, this position requires close collaboration with Sales Directors, Operations Managers, and HR. It is important to note that this role may involve training personnel from other companies within the Nawiri Group on various soft and technical skills.

Join our team as a Training Manager, where you will play a pivotal role in enhancing the skills and performance of our workforce. In this position, you will be responsible for designing, implementing, and monitoring training programs that align with our organizational goals. You will collaborate with various departments to identify training needs and create engaging training materials. Your expertise will help drive employee development and ensure that our team is equipped with the necessary skills to succeed.

As an Assistant Manager in Process Training, your primary responsibility will be to provide comprehensive product and technical training to the designated operational business unit. This pivotal role in learning and development ensures that agents and operational teams possess the essential tools and skills required for achieving optimal performance consistently.Key Responsibilities:Facilitate training for new hires, including refresher courses, up-skilling, and cross-training, while conducting assessments and providing daily support.Oversee a cohort of trainees on a daily basis, managing group administration and follow-up activities.Assist in the nesting phase and business-as-usual operations, while conducting and reporting on training needs analysis.Maintain learner records in compliance with client requirements.

Become a key player at Hire Hangar, where you will collaborate with rapidly expanding global organizations and develop a fulfilling long-term, remote career.Position: Training and Onboarding Specialist (Marketing Technology)Role OverviewWe are seeking a dedicated Training and Onboarding Specialist to assist marketing teams in mastering a modern workflow automation platform. You will lead customers from their initial login to becoming proficient users. Your responsibilities will include conducting onboarding programs, facilitating client training sessions, and creating user-friendly resources that streamline the adoption process.This role is perfect for individuals with a background in marketing operations or customer success, who are adept with SQL and Python, and have a passion for educating others on utilizing new tools effectively.Key ResponsibilitiesExecute customer onboarding and training programs tailored for enterprise clients.Facilitate workshops and training cohorts that empower teams to optimize their workflows.Convert technical concepts into accessible, actionable guidance for marketing professionals.Develop and enhance enablement playbooks to promote sustained adoption.Assist clients with CRM workflows, campaign automation, and reporting (experience with HubSpot or similar platforms is preferred).QualificationsMinimum of 2 years experience in marketing operations, onboarding, or enablement, preferably within SaaS or agency contexts.Hands-on expertise with HubSpot or other CRM/automation software.Proficiency in SQL and Python is essential.Demonstrated strong communication skills and experience leading client-focused training or workshops.Familiarity with SEO and content marketing principles.A genuine enthusiasm for teaching, empowering, and supporting clients in their success.Why You Will Enjoy This PositionCollaborate directly with enterprise marketing teams from leading global firms.Enhance your skills in workflow automation and artificial intelligence-driven tools.Join a rapidly advancing tech company with promising future prospects.

prime-system is looking for a Senior FP&A Analyst to join its remote team based in Cape Town, Western Cape, South Africa. This position focuses on transforming financial data into actionable insights that influence business decisions. Key responsibilities Analyze and interpret complex financial information to support strategic planning Provide clear insights that shape decision-making across the company Collaborate with finance leaders and work with teams from various departments Collaboration and pace This role involves frequent teamwork and requires adaptability to changing priorities. The work moves quickly and directly affects the company’s direction.

Job Title: Senior Group Manager - Process TrainingDepartment: Academic Quality and ComplianceReporting To: General Manager – UcademyLocation: Cape Town (Hybrid)Employment Type: Full-timeRole OverviewThe Senior Group Manager - Process Training at Ucademy plays a pivotal role in upholding the highest standards of educational quality and regulatory compliance for both accredited and non-accredited learning programs. This position is essential in protecting Ucademy’s integrity as a registered Private Learning Institution recognized by the Services SETA.Key ResponsibilitiesLead the compliance efforts with QCTO, SAQA, and DHET regulations, while fostering continuous improvement initiatives that enhance employability and capability development in the BPO sector.

Join our dynamic team as an Instructional Designer, where you will play a crucial role in developing engaging and effective training programs. You will collaborate with subject matter experts to create innovative learning solutions that enhance employee skills and performance. Your expertise in instructional design methodologies will be essential in crafting interactive and multimedia-rich content.

Join Hire Hangar and collaborate with rapidly expanding global enterprises while establishing a sustainable, remote career.Job Title: Customer Enablement & Training Specialist (Technical SaaS)Location: RemoteTime Zone: U.S. Time Zones (EST–PST)Role Type: Full-TimeRole OverviewWe are seeking a Customer Enablement & Training Specialist to empower enterprise marketing teams in mastering a modern, automation-driven SaaS platform. This position lies at the crossroads of customer success, technical training, and marketing operations, making it ideal for individuals who thrive in customer-facing roles while engaging deeply with workflows, data, and systems.You will spearhead onboarding, conduct live and cohort-based training sessions, and develop playbooks that facilitate scalable and repeatable adoption processes. This role is particularly advantageous for candidates hailing from prestigious tech firms, bringing robust customer interaction skills, technical prowess, and familiarity with marketing settings.Key ResponsibilitiesLead customer onboarding initiatives from the initial login through to successful adoptionFacilitate live training sessions, workshops, and cohort programs tailored for enterprise clientsBreak down complex technical workflows into straightforward processes for marketing and content teamsDevelop and sustain enablement documentation, standard operating procedures (SOPs), and training materialsAssist with marketing operations workflows, including CRM automation, reporting, and campaign executionCollaborate with marketing and content teams on SEO and content enablement projectsAct as a highly visible and trusted partner to clients throughout their journeyRequired QualificationsA minimum of 2 years of experience in customer enablement, customer success, marketing operations, or SaaS training rolesExperience within a recognized or reputable technology or SaaS companyProficient hands-on experience with HubSpot or comparable platformsWorking knowledge of Python and SQL as applied in real workflows, reporting, or enablement contextsEssential: Previous remote work experience, strong fluency with remote collaboration tools

As a Platform Engineer focusing on FinOps and Infrastructure at Vista Group, you will play a crucial role in ensuring that our cloud offerings maintain exceptional standards of service, security, and availability for our valued customers. You will leverage internal systems to build, monitor, and resolve issues within our hosted cloud environments, thereby enhancing operational and security efficiencies. Your efforts will contribute to establishing a mature and effective security posture across all Vista services.Key ResponsibilitiesFinOps SupportAnalyze current configurations of Containers, VM Scale Sets, VMs, DB Pools, App Services, and Databases, making adjustments to resizing and re-scaling as required.Remove unused assets, including Web & Call Centre Base Images, and modify Infrastructure as Code (IaC) templates to facilitate optional configurability.Oversee the weekly scaling of environments as necessary.Manage Reserved Instances (RIs) and Savings Plans effectively.Monitor and manage orphaned Azure resources diligently.Service and Security Operations ManagementDesign and implement systems, processes, and methodologies that ensure effective and timely monitoring of Vista's services.Take the lead in responding to suspected and confirmed security incidents, integrating all insights back into system design for continuous improvement.Proactively support the achievement of high-quality security outcomes across Vista’s global operations, including conducting regular reviews of our security posture.Product and Technical SupportStay updated on all aspects of Vista Cloud technology, deployment, and operational processes.Train internal support teams and serve as the escalation point for queries related to security events, providing resolutions or guidance for issue resolution.Offer technical advice and assistance regarding security incidents as required.Conduct regular quality reviews with the Head of Cloud Operations and other managers, analyzing issues to ensure consistent approaches and maintained standards.Provide guidance to the Development Team on potential security remediations for software vulnerabilities identified by security tools.Proactively work towards improving security scores and manage internal systems related to security state, posture, and maturity.Additional ResponsibilitiesAssist the Project Management Office (PMO) in scoping Statements of Work (SoW) and conducting technical reviews, offering security advice to implementation teams.Utilize appropriate tools to log requests with the services team.Create materials for monthly reports detailing security states and posture.

Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!