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Join Moo as a People Operations Analyst, where you'll play a pivotal role in shaping our People systems and data management. In this dynamic position, you will be instrumental in the successful implementation of our new Human Resource Information System (HRIS), ensuring it is tailored to meet the evolving needs of our teams and managers.
Your analytical expertise will empower the People Team and the broader organization by providing clear, reliable people metrics and compliance reporting. You will transform raw data into actionable insights that facilitate informed decision-making while ensuring adherence to reporting obligations across our operational jurisdictions.
Post-implementation, you will take charge of the continuous management and optimization of our People systems. Your commitment to data accuracy, insightful reporting, and process efficiency will be crucial to our success.
Join Moo as a People Operations Analyst, where you'll play a pivotal role in shaping our People systems and data management. In this dynamic position, you will be instrumental in the successful implementation of our new Human Resource Information System (HRIS), ensuring it is tailored to meet the evolving needs of our teams and managers. Your analytical expe…
MOO embarked on a mission to revolutionize the printing industry in 2006, and we have made significant strides since then. With a vibrant team of over 400, we create innovative print and digital solutions for businesses of all sizes, ranging from tech giants like Google and AirBnB to local artisans showcasing their unique prints.Our global headquarters is located in London, UK, with additional offices in Dagenham. In the United States, we operate out of Boston, MA, East Providence, RI, and Denver, CO, and are now thrilled to expand our footprint in Cape Town, South Africa!As part of our People Team, you will play a crucial role in shaping our workplace culture and ensuring that our
Full-time|On-site|Cape Town, Western Cape, South Africa
Role OverviewJoin our dynamic team at virtuhire as an HR & People Operations Coordinator! We are on the lookout for an organized, people-centric professional to assist with our day-to-day human resources operations. In this pivotal role, you will manage payroll tasks, facilitate onboarding and offboarding processes, maintain employee records, and ensure effective people operations in a fast-paced environment. If you possess exceptional organizational skills, a keen eye for detail, and a genuine passion for supporting others, this opportunity is perfect for you.Key Responsibilities:1. HR Administration & Employee Relations Track and manage leave submissions and approvals. Maintain precise employee records, timesheets, and attendance. Conduct regular check-ins with remote staff to support their wellbeing. Assist in performance discussions and address everyday employee queries. 2. Payroll Support Help prepare payroll breakdowns and inputs for monthly processing using SimplePay. Keep salary records, benefits, and deductions updated. 3. Onboarding & Offboarding Draft, issue, and process employment contracts via ZohoSign. Coordinate onboarding for new hires, including equipment setup, email configuration, and welcome kits. Manage offboarding workflows, including exit interviews and required documentation. 4. Training & Development (Nice to Have) Support or coordinate staff development initiatives or internal learning processes.
Join Accor Hotels as a People & Culture Manager, where you will play a pivotal role in shaping our organizational culture and driving engagement across our teams. You will lead initiatives that enhance employee experience, foster a diverse and inclusive environment, and ensure that our people are at the heart of everything we do. Collaborating closely with leadership, you will implement strategies that align with our company values and promote professional development.
Takealot Group is seeking a People & HR Intern to join the team in Cape Town. This internship offers hands-on experience across several parts of the organization, including takealot.com, TFS, and Mr D. About Takealot Group Takealot Group is one of Africa's largest online shopping platforms, serving over 4 million customers. The company values innovation, dedication, and integrity, and is growing quickly. What to Expect Scale: Be part of a large and active online retail community. Learn: Work alongside experienced professionals and develop HR skills in a real-world setting. Grow: Takealot Group supports internal growth and promotion, offering opportunities to advance your career. Role Overview The People & HR Intern will support the HR Operations team with daily administrative and operational tasks. This role provides exposure to HR operations, systems, and processes, and involves assisting with routine People & HR activities across the group.
DigiCert Inc. seeks a Security Operations Analyst based in Cape Town. This position centers on safeguarding the company’s digital infrastructure by monitoring for threats and responding to security incidents. What you will do Track and identify possible security incidents across DigiCert’s systems. Act on threats to protect system integrity and keep sensitive data confidential. Work with teams throughout the company to support security best practices. Carry out risk assessments to find and address vulnerabilities. Assist in shaping and improving incident response procedures. Role focus This role involves constant vigilance over digital assets and quick action when issues arise. Collaboration and proactive risk management are key parts of daily work.
Full-time|On-site|Cape Town, Western Cape, South Africa
Join Ten Group as a Transformation AnalystAre you ready to support, innovate, and transform? Ten Group is seeking a proactive Transformation Analyst to join our dynamic team in Cape Town. This pivotal position offers a chance to influence the strategic direction of our company, enhancing decision-making and execution across critical business operations.As we experience rapid growth, your role will be essential in leading transformation initiatives focused on Change and Transformation. You'll drive the adoption of mission-critical processes and deliver actionable insights through detailed analyses to uncover opportunities for growth, automation, and operational efficiencies.Work with cutting-edge technology and collaborate with leaders across various sectors of the business. This role is designed to evolve, providing pathways to key managerial positions within Operations, AI Products, or Technology. You will report to the Transformation Director, necessitating close collaboration with senior leadership, including C-level executives, to analyze existing processes and identify areas for efficiency improvements through enhanced outputs or automation.Take the helm on complex transformation projects from inception to completion—defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes aligned with strategic objectives and clear ROI tracking.Your contributions may include leveraging generative AI technologies to integrate, automate, and enhance business processes, from transforming member engagement to creating frameworks that enable departments to operate more efficiently, or designing and launching innovative service channels.
Full-time|Remote|Remote — Cape Town, Western Cape, South Africa
prime-system is looking for a Senior FP&A Analyst to join its remote team based in Cape Town, Western Cape, South Africa. This position focuses on transforming financial data into actionable insights that influence business decisions. Key responsibilities Analyze and interpret complex financial information to support strategic planning Provide clear insights that shape decision-making across the company Collaborate with finance leaders and work with teams from various departments Collaboration and pace This role involves frequent teamwork and requires adaptability to changing priorities. The work moves quickly and directly affects the company’s direction.
Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!
Join Our Team at impact.com: At impact.com, we are dedicated to empowering our people and leveraging technology to achieve customer success. Our collaborative efforts drive rapid growth and help us serve some of the world's largest brands. We utilize cutting-edge technology to address real-world challenges for our clients, positioning ourselves as the premier SaaS platform for businesses to automate their partnerships and enhance revenue like never before. Our entrepreneurial culture values ambition and curiosity, ensuring that every team member's voice is heard and contributions are recognized. If you're eager to collaborate with talented professionals from diverse backgrounds in a dynamic environment, we invite you to be part of our journey! As the leading partnership management platform globally, impact.com is revolutionizing how businesses manage and optimize various partnerships, from traditional rewards affiliates to influencers and B2B collaborations. Our robust, purpose-built platform simplifies the process of creating, managing, and scaling partnerships with trusted brands and communities, enhancing customer engagement and business performance. Discover how impact.com is driving revenue growth for global enterprises like Walmart, Uber, Shopify, Lenovo, L’Oreal, and Levi’s by visiting www.impact.com. Your Role at impact.com: We are seeking an enthusiastic Associate Data Analyst to join our data analytics team. This entry-level position is designed for individuals eager to cultivate analytical skills through hands-on experience with complex datasets. You will develop foundational expertise in data analysis, SQL, and business intelligence while conducting well-defined analyses under the mentorship of senior analysts. Your responsibilities will include collecting, analyzing, and interpreting data to uncover patterns and trends that inform business decisions. You will work with large datasets in BigQuery and create visualizations in Looker, enhancing your analytical capabilities and business acumen essential for a successful analytics career. Join our globally distributed analytics team and collaborate with a Senior Data Analyst as you embark on this exciting journey.
Join our dynamic team as a Realtime Analyst where you will play a crucial role in analyzing and interpreting real-time data to support business decisions. In this entry-level position, you will work closely with various departments to ensure data accuracy and timely reporting.
We are seeking a proactive and detail-oriented Assistant Manager - Operations to join our dynamic team at WNS Global Services in Cape Town. In this role, you will be instrumental in optimizing our operational processes and ensuring smooth day-to-day operations. You will collaborate closely with various departments, drive operational excellence, and contribute to strategic initiatives aimed at enhancing service delivery.
Full-time|Hybrid|Cape Town, Western Cape, South Africa
Ten Group is seeking a CRM Transformation Analyst - Zoho Specialist in Cape Town. This hybrid role centers on maximizing the value of the Zoho CRM platform, blending commercial awareness with technical skill to support business growth and operational improvement. Role overview The CRM Transformation Analyst takes ownership of daily CRM performance, focusing on system optimization, data quality, and user adoption. The position involves configuring workflows and reports, translating business needs into practical solutions, and engaging with stakeholders to drive behavioral change across the organization. What you will do Oversee the daily effectiveness and performance of Zoho CRM. Work with teams to gather requirements and improve usability. Configure workflows, automations, pipelines, dashboards, and reports within the CRM. Promote consistent adoption, maintain data integrity, and ensure system compliance. Monitor CRM usage and identify opportunities for ongoing improvement. Act as the main liaison between business units and the CRM system. Translate business requirements into system configurations and solutions. Provide training, support, and guidance to users to enhance CRM capabilities. Challenge current processes and drive necessary changes confidently. Analyze CRM and commercial data to generate actionable insights. Support decision-making through clear reporting, dashboards, and KPIs. Contribute to process improvement and transformation initiatives. Identify and support automation and efficiency enhancements, including low-code and data-driven solutions. Assist with analytics and reporting to improve operational outcomes. Requirements Experience working with Zoho CRM in a commercial or technical capacity. Comfortable balancing strategic and hands-on tasks. Strong stakeholder engagement and communication skills. Ability to drive change and promote system adoption across teams.
We are seeking a highly skilled and detail-oriented Senior Data Analyst to join our dynamic team at takealot.com. In this role, you will leverage your analytical expertise to extract insights from data, drive strategic decision-making, and enhance our operational efficiency.Your responsibilities will include data mining, visualization, and performing statistical analysis to inform business strategies. You will collaborate closely with cross-functional teams to ensure that data-driven insights align with our organizational goals.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Keen:Keen is more than just a service provider; we are an integral part of our clients' success stories. Specializing in digital marketing, creative solutions, and customer experience, we create compelling, high-impact digital engagements for some of the world's most innovative brands. We assist both U.S. and international companies in scaling effectively by integrating expert teams that yield exceptional results across marketing, creative, customer experience, and sales. At Keen, we pride ourselves on being a true partner in growth — and we invite you to join us in this exciting journey.About the Role:We are seeking a dynamic Senior Operations Manager to oversee Customer Services and Experience delivery for our diverse global clientele. This position requires a visionary leader who thrives on building frameworks from the ground up. You will be responsible for designing processes, implementing systems, and cultivating an environment that fosters world-class service and tangible results. You will engage closely with clients, ensuring operational excellence and adaptability to meet evolving business demands. If you're passionate about constructing structured environments, excel in high-pressure situations, and can inspire a team toward ambitious objectives, we would love to connect with you.What You'll Do:Oversee daily operations for our 24/7/365 Customer Experience and Customer Service teams, guaranteeing exceptional performanceLead, mentor, and develop high-achieving frontline and management teamsAct as the primary liaison with clients, ensuring service delivery exceeds expectationsAnalyze and report on KPIs, leveraging data to inform strategy and executionContinuously enhance internal processes to drive efficiency, speed, and consistencyEnsure adherence to regulatory and client standards across all operational functionsCollaborate with finance to manage budgets and forecastsContribute to managing our office presence and fostering a positive in-office culture in our Wembley location and future centers in Cape TownRecruit, onboard, and coach team members for sustained growth and scalability
Join Digital Virgo as a Business Operations Manager where you will play a pivotal role in optimizing our business processes and enhancing operational efficiency. You will lead strategic initiatives, manage cross-functional teams, and drive performance improvements that align with our organizational goals.Your expertise will contribute to the development and implementation of operational strategies that enhance service delivery and customer satisfaction. We are looking for a dynamic leader who is passionate about operational excellence and committed to driving results.
2U, Inc. is committed to expanding access to quality digital education. As the parent company of edX, 2U partners with over 230 colleges, universities, and corporate organizations to offer more than 4,000 online courses and degree programs worldwide. Role Overview The Senior Manager, Cybersecurity Operations, leads the advancement and management of 2U’s global cyber defense and security operations. This role is responsible for guiding threat detection, incident response, vulnerability management, and operational security monitoring across the organization’s global footprint. Based in Cape Town, this leader directs a team of security engineers responsible for daily operations. The position acts as a key operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners, including managed and embedded resources. Maintaining technical credibility, the focus is on operational excellence, incident readiness, process improvement, and ensuring high-quality, consistent execution of security operations at scale. Success in this role requires strong leadership, clear judgment under pressure, and the ability to communicate technical security events in risk-based terms to senior stakeholders. The Senior Manager is accountable for operational outcomes, alignment with industry frameworks, and the ongoing enhancement of tools, processes, and team skills to reduce risk to 2U’s most critical systems. Key Responsibilities Direct daily cybersecurity operations, including threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments. Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned with established SLAs and severity models. Manage operational oversight of security tools such as SIEM, EDR, and SOAR, ensuring correct configuration, maintenance, and delivery of actionable results. Promote continuous improvement of operational runbooks, response workflows, and automation to reduce manual work and improve response quality.
Full-time|On-site|Cape Town, Western Cape, South Africa
As the Lead Pricing Analyst at Kuda, you will be at the forefront of our pricing strategy, ensuring that our products are competitively positioned in the market. You will analyze pricing data, develop pricing models, and collaborate closely with cross-functional teams to drive revenue growth and profitability.
Hire Hangar is looking for a Lead Data Analyst to drive business strategy by turning data into actionable insights. This position is fully remote and based in Cape Town, South Africa. The role offers the opportunity to work with international organizations while establishing a long-term remote career. Role overview The Lead Data Analyst plays a central role within the Analytics team. The focus is on exploring complex datasets, shaping data strategies, and translating analytical results into clear recommendations. Collaboration is key: frequent partnership with marketing, product, and operations teams is expected to uncover trends, forecast outcomes, and support business decisions. Mentoring is also part of the job, with responsibility for helping analysts grow their technical and business skills. What you will do Create and apply analytical frameworks that align with business objectives. Engage with stakeholders to transform business questions into data projects. Design and maintain dashboards, reports, and advanced analytics models. Mentor junior analysts, promoting high data quality and effective storytelling with data. Suggest process improvements based on data analysis. Keep up to date with analytics tools, industry trends, and best practices. Requirements Minimum of 3 years' experience in data analysis or business intelligence. Strong command of SQL and Python or R for analysis and statistical modeling. Experience with BI tools such as Tableau, Power BI, or Looker. Proven ability to lead projects and teams. Excellent communication skills, able to explain complex data to non-technical audiences. Tools and technology Proficiency in Python, SQL, or Scala. Familiarity with pipeline orchestration tools like Apache Airflow or dbt. Experience working with cloud data warehouses (Snowflake, BigQuery, or Redshift). Understanding of cloud platforms including AWS, GCP, or Azure. Experience with Kafka or Spark is an advantage. Comfort with Google Workspace.
Join our dynamic team at ZenEducate as an Operations Executive in Cape Town! You will play a pivotal role in streamlining our operational processes, ensuring efficiency, and enhancing the overall experience for our clients and educators. If you are a detail-oriented individual with a passion for operational excellence, we want to hear from you!
Join Moo as a People Operations Analyst, where you'll play a pivotal role in shaping our People systems and data management. In this dynamic position, you will be instrumental in the successful implementation of our new Human Resource Information System (HRIS), ensuring it is tailored to meet the evolving needs of our teams and managers. Your analytical expe…
MOO embarked on a mission to revolutionize the printing industry in 2006, and we have made significant strides since then. With a vibrant team of over 400, we create innovative print and digital solutions for businesses of all sizes, ranging from tech giants like Google and AirBnB to local artisans showcasing their unique prints.Our global headquarters is located in London, UK, with additional offices in Dagenham. In the United States, we operate out of Boston, MA, East Providence, RI, and Denver, CO, and are now thrilled to expand our footprint in Cape Town, South Africa!As part of our People Team, you will play a crucial role in shaping our workplace culture and ensuring that our
Full-time|On-site|Cape Town, Western Cape, South Africa
Role OverviewJoin our dynamic team at virtuhire as an HR & People Operations Coordinator! We are on the lookout for an organized, people-centric professional to assist with our day-to-day human resources operations. In this pivotal role, you will manage payroll tasks, facilitate onboarding and offboarding processes, maintain employee records, and ensure effective people operations in a fast-paced environment. If you possess exceptional organizational skills, a keen eye for detail, and a genuine passion for supporting others, this opportunity is perfect for you.Key Responsibilities:1. HR Administration & Employee Relations Track and manage leave submissions and approvals. Maintain precise employee records, timesheets, and attendance. Conduct regular check-ins with remote staff to support their wellbeing. Assist in performance discussions and address everyday employee queries. 2. Payroll Support Help prepare payroll breakdowns and inputs for monthly processing using SimplePay. Keep salary records, benefits, and deductions updated. 3. Onboarding & Offboarding Draft, issue, and process employment contracts via ZohoSign. Coordinate onboarding for new hires, including equipment setup, email configuration, and welcome kits. Manage offboarding workflows, including exit interviews and required documentation. 4. Training & Development (Nice to Have) Support or coordinate staff development initiatives or internal learning processes.
Join Accor Hotels as a People & Culture Manager, where you will play a pivotal role in shaping our organizational culture and driving engagement across our teams. You will lead initiatives that enhance employee experience, foster a diverse and inclusive environment, and ensure that our people are at the heart of everything we do. Collaborating closely with leadership, you will implement strategies that align with our company values and promote professional development.
Takealot Group is seeking a People & HR Intern to join the team in Cape Town. This internship offers hands-on experience across several parts of the organization, including takealot.com, TFS, and Mr D. About Takealot Group Takealot Group is one of Africa's largest online shopping platforms, serving over 4 million customers. The company values innovation, dedication, and integrity, and is growing quickly. What to Expect Scale: Be part of a large and active online retail community. Learn: Work alongside experienced professionals and develop HR skills in a real-world setting. Grow: Takealot Group supports internal growth and promotion, offering opportunities to advance your career. Role Overview The People & HR Intern will support the HR Operations team with daily administrative and operational tasks. This role provides exposure to HR operations, systems, and processes, and involves assisting with routine People & HR activities across the group.
DigiCert Inc. seeks a Security Operations Analyst based in Cape Town. This position centers on safeguarding the company’s digital infrastructure by monitoring for threats and responding to security incidents. What you will do Track and identify possible security incidents across DigiCert’s systems. Act on threats to protect system integrity and keep sensitive data confidential. Work with teams throughout the company to support security best practices. Carry out risk assessments to find and address vulnerabilities. Assist in shaping and improving incident response procedures. Role focus This role involves constant vigilance over digital assets and quick action when issues arise. Collaboration and proactive risk management are key parts of daily work.
Full-time|On-site|Cape Town, Western Cape, South Africa
Join Ten Group as a Transformation AnalystAre you ready to support, innovate, and transform? Ten Group is seeking a proactive Transformation Analyst to join our dynamic team in Cape Town. This pivotal position offers a chance to influence the strategic direction of our company, enhancing decision-making and execution across critical business operations.As we experience rapid growth, your role will be essential in leading transformation initiatives focused on Change and Transformation. You'll drive the adoption of mission-critical processes and deliver actionable insights through detailed analyses to uncover opportunities for growth, automation, and operational efficiencies.Work with cutting-edge technology and collaborate with leaders across various sectors of the business. This role is designed to evolve, providing pathways to key managerial positions within Operations, AI Products, or Technology. You will report to the Transformation Director, necessitating close collaboration with senior leadership, including C-level executives, to analyze existing processes and identify areas for efficiency improvements through enhanced outputs or automation.Take the helm on complex transformation projects from inception to completion—defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes aligned with strategic objectives and clear ROI tracking.Your contributions may include leveraging generative AI technologies to integrate, automate, and enhance business processes, from transforming member engagement to creating frameworks that enable departments to operate more efficiently, or designing and launching innovative service channels.
Full-time|Remote|Remote — Cape Town, Western Cape, South Africa
prime-system is looking for a Senior FP&A Analyst to join its remote team based in Cape Town, Western Cape, South Africa. This position focuses on transforming financial data into actionable insights that influence business decisions. Key responsibilities Analyze and interpret complex financial information to support strategic planning Provide clear insights that shape decision-making across the company Collaborate with finance leaders and work with teams from various departments Collaboration and pace This role involves frequent teamwork and requires adaptability to changing priorities. The work moves quickly and directly affects the company’s direction.
Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!
Join Our Team at impact.com: At impact.com, we are dedicated to empowering our people and leveraging technology to achieve customer success. Our collaborative efforts drive rapid growth and help us serve some of the world's largest brands. We utilize cutting-edge technology to address real-world challenges for our clients, positioning ourselves as the premier SaaS platform for businesses to automate their partnerships and enhance revenue like never before. Our entrepreneurial culture values ambition and curiosity, ensuring that every team member's voice is heard and contributions are recognized. If you're eager to collaborate with talented professionals from diverse backgrounds in a dynamic environment, we invite you to be part of our journey! As the leading partnership management platform globally, impact.com is revolutionizing how businesses manage and optimize various partnerships, from traditional rewards affiliates to influencers and B2B collaborations. Our robust, purpose-built platform simplifies the process of creating, managing, and scaling partnerships with trusted brands and communities, enhancing customer engagement and business performance. Discover how impact.com is driving revenue growth for global enterprises like Walmart, Uber, Shopify, Lenovo, L’Oreal, and Levi’s by visiting www.impact.com. Your Role at impact.com: We are seeking an enthusiastic Associate Data Analyst to join our data analytics team. This entry-level position is designed for individuals eager to cultivate analytical skills through hands-on experience with complex datasets. You will develop foundational expertise in data analysis, SQL, and business intelligence while conducting well-defined analyses under the mentorship of senior analysts. Your responsibilities will include collecting, analyzing, and interpreting data to uncover patterns and trends that inform business decisions. You will work with large datasets in BigQuery and create visualizations in Looker, enhancing your analytical capabilities and business acumen essential for a successful analytics career. Join our globally distributed analytics team and collaborate with a Senior Data Analyst as you embark on this exciting journey.
Join our dynamic team as a Realtime Analyst where you will play a crucial role in analyzing and interpreting real-time data to support business decisions. In this entry-level position, you will work closely with various departments to ensure data accuracy and timely reporting.
We are seeking a proactive and detail-oriented Assistant Manager - Operations to join our dynamic team at WNS Global Services in Cape Town. In this role, you will be instrumental in optimizing our operational processes and ensuring smooth day-to-day operations. You will collaborate closely with various departments, drive operational excellence, and contribute to strategic initiatives aimed at enhancing service delivery.
Full-time|Hybrid|Cape Town, Western Cape, South Africa
Ten Group is seeking a CRM Transformation Analyst - Zoho Specialist in Cape Town. This hybrid role centers on maximizing the value of the Zoho CRM platform, blending commercial awareness with technical skill to support business growth and operational improvement. Role overview The CRM Transformation Analyst takes ownership of daily CRM performance, focusing on system optimization, data quality, and user adoption. The position involves configuring workflows and reports, translating business needs into practical solutions, and engaging with stakeholders to drive behavioral change across the organization. What you will do Oversee the daily effectiveness and performance of Zoho CRM. Work with teams to gather requirements and improve usability. Configure workflows, automations, pipelines, dashboards, and reports within the CRM. Promote consistent adoption, maintain data integrity, and ensure system compliance. Monitor CRM usage and identify opportunities for ongoing improvement. Act as the main liaison between business units and the CRM system. Translate business requirements into system configurations and solutions. Provide training, support, and guidance to users to enhance CRM capabilities. Challenge current processes and drive necessary changes confidently. Analyze CRM and commercial data to generate actionable insights. Support decision-making through clear reporting, dashboards, and KPIs. Contribute to process improvement and transformation initiatives. Identify and support automation and efficiency enhancements, including low-code and data-driven solutions. Assist with analytics and reporting to improve operational outcomes. Requirements Experience working with Zoho CRM in a commercial or technical capacity. Comfortable balancing strategic and hands-on tasks. Strong stakeholder engagement and communication skills. Ability to drive change and promote system adoption across teams.
We are seeking a highly skilled and detail-oriented Senior Data Analyst to join our dynamic team at takealot.com. In this role, you will leverage your analytical expertise to extract insights from data, drive strategic decision-making, and enhance our operational efficiency.Your responsibilities will include data mining, visualization, and performing statistical analysis to inform business strategies. You will collaborate closely with cross-functional teams to ensure that data-driven insights align with our organizational goals.
Full-time|On-site|Cape Town, Western Cape, South Africa
About Keen:Keen is more than just a service provider; we are an integral part of our clients' success stories. Specializing in digital marketing, creative solutions, and customer experience, we create compelling, high-impact digital engagements for some of the world's most innovative brands. We assist both U.S. and international companies in scaling effectively by integrating expert teams that yield exceptional results across marketing, creative, customer experience, and sales. At Keen, we pride ourselves on being a true partner in growth — and we invite you to join us in this exciting journey.About the Role:We are seeking a dynamic Senior Operations Manager to oversee Customer Services and Experience delivery for our diverse global clientele. This position requires a visionary leader who thrives on building frameworks from the ground up. You will be responsible for designing processes, implementing systems, and cultivating an environment that fosters world-class service and tangible results. You will engage closely with clients, ensuring operational excellence and adaptability to meet evolving business demands. If you're passionate about constructing structured environments, excel in high-pressure situations, and can inspire a team toward ambitious objectives, we would love to connect with you.What You'll Do:Oversee daily operations for our 24/7/365 Customer Experience and Customer Service teams, guaranteeing exceptional performanceLead, mentor, and develop high-achieving frontline and management teamsAct as the primary liaison with clients, ensuring service delivery exceeds expectationsAnalyze and report on KPIs, leveraging data to inform strategy and executionContinuously enhance internal processes to drive efficiency, speed, and consistencyEnsure adherence to regulatory and client standards across all operational functionsCollaborate with finance to manage budgets and forecastsContribute to managing our office presence and fostering a positive in-office culture in our Wembley location and future centers in Cape TownRecruit, onboard, and coach team members for sustained growth and scalability
Join Digital Virgo as a Business Operations Manager where you will play a pivotal role in optimizing our business processes and enhancing operational efficiency. You will lead strategic initiatives, manage cross-functional teams, and drive performance improvements that align with our organizational goals.Your expertise will contribute to the development and implementation of operational strategies that enhance service delivery and customer satisfaction. We are looking for a dynamic leader who is passionate about operational excellence and committed to driving results.
2U, Inc. is committed to expanding access to quality digital education. As the parent company of edX, 2U partners with over 230 colleges, universities, and corporate organizations to offer more than 4,000 online courses and degree programs worldwide. Role Overview The Senior Manager, Cybersecurity Operations, leads the advancement and management of 2U’s global cyber defense and security operations. This role is responsible for guiding threat detection, incident response, vulnerability management, and operational security monitoring across the organization’s global footprint. Based in Cape Town, this leader directs a team of security engineers responsible for daily operations. The position acts as a key operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners, including managed and embedded resources. Maintaining technical credibility, the focus is on operational excellence, incident readiness, process improvement, and ensuring high-quality, consistent execution of security operations at scale. Success in this role requires strong leadership, clear judgment under pressure, and the ability to communicate technical security events in risk-based terms to senior stakeholders. The Senior Manager is accountable for operational outcomes, alignment with industry frameworks, and the ongoing enhancement of tools, processes, and team skills to reduce risk to 2U’s most critical systems. Key Responsibilities Direct daily cybersecurity operations, including threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments. Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned with established SLAs and severity models. Manage operational oversight of security tools such as SIEM, EDR, and SOAR, ensuring correct configuration, maintenance, and delivery of actionable results. Promote continuous improvement of operational runbooks, response workflows, and automation to reduce manual work and improve response quality.
Full-time|On-site|Cape Town, Western Cape, South Africa
As the Lead Pricing Analyst at Kuda, you will be at the forefront of our pricing strategy, ensuring that our products are competitively positioned in the market. You will analyze pricing data, develop pricing models, and collaborate closely with cross-functional teams to drive revenue growth and profitability.
Hire Hangar is looking for a Lead Data Analyst to drive business strategy by turning data into actionable insights. This position is fully remote and based in Cape Town, South Africa. The role offers the opportunity to work with international organizations while establishing a long-term remote career. Role overview The Lead Data Analyst plays a central role within the Analytics team. The focus is on exploring complex datasets, shaping data strategies, and translating analytical results into clear recommendations. Collaboration is key: frequent partnership with marketing, product, and operations teams is expected to uncover trends, forecast outcomes, and support business decisions. Mentoring is also part of the job, with responsibility for helping analysts grow their technical and business skills. What you will do Create and apply analytical frameworks that align with business objectives. Engage with stakeholders to transform business questions into data projects. Design and maintain dashboards, reports, and advanced analytics models. Mentor junior analysts, promoting high data quality and effective storytelling with data. Suggest process improvements based on data analysis. Keep up to date with analytics tools, industry trends, and best practices. Requirements Minimum of 3 years' experience in data analysis or business intelligence. Strong command of SQL and Python or R for analysis and statistical modeling. Experience with BI tools such as Tableau, Power BI, or Looker. Proven ability to lead projects and teams. Excellent communication skills, able to explain complex data to non-technical audiences. Tools and technology Proficiency in Python, SQL, or Scala. Familiarity with pipeline orchestration tools like Apache Airflow or dbt. Experience working with cloud data warehouses (Snowflake, BigQuery, or Redshift). Understanding of cloud platforms including AWS, GCP, or Azure. Experience with Kafka or Spark is an advantage. Comfort with Google Workspace.
Join our dynamic team at ZenEducate as an Operations Executive in Cape Town! You will play a pivotal role in streamlining our operational processes, ensuring efficiency, and enhancing the overall experience for our clients and educators. If you are a detail-oriented individual with a passion for operational excellence, we want to hear from you!
