Platform Operations Engineer at Storyteq | Cape Town

Storyteq is looking for a Platform Operations Engineer to join the team in Cape Town, Western Cape, South Africa. This position focuses on building and maintaining the infrastructure, automation, and tools that support Storyteq’s global platform. The role reports to the Head of Platform Operations and works closely with experienced engineers to deliver scala…

Storyteq is looking for a Senior Data Platform Engineer to join the team in Cape Town. This role focuses on building and maintaining the data infrastructure that supports Storyteq’s global platform, which helps marketing and creative teams streamline campaign workflows and automate creative production. Role overview The Senior Data Platform Engineer will design, implement, and manage data systems using a variety of database technologies. These include relational, vector, and graph databases, as well as cloud-scale data lakes. The position involves developing an enterprise-scale data layer to support Storyteq’s AI-driven features and ensuring the platform’s data is reliable, well-structured, and accessible. What you will do Build and maintain data infrastructure across multiple database types Collaborate with product and engineering teams to understand and address data requirements Help shape data architecture and influence technology decisions Deploy solutions that are well-configured, documented, and designed for long-term use Support the development of a scalable data layer for AI features Requirements Experience designing and maintaining reliable, well-structured data systems Strong collaboration and communication skills Commitment to quality and long-term maintainability Location This role is based in Cape Town, Western Cape, South Africa.

Welcome to Storyteq! At Storyteq, we empower creative and marketing teams from leading brands to elevate their creative production and enhance control over their marketing strategies. Our innovative platform simplifies campaign workflows, automates creative production through templates and AI, and enables rapid market activation of captivating campaigns.Since our inception in 2016, we have been on a mission to transform the landscape of creative assets creation and utilization. We believe that while creativity requires time, the process of creative production should not be a bottleneck. By leveraging technology to enhance creativity, we foster a culture of curiosity and unwavering dedication to our clients, striving to solve their challenges. Our values—dreaming big, thinking differently, and working collaboratively—are integral to our approach.About the RoleAs a Senior Full Stack Engineer and Team Lead, you will contribute to our vision of enabling global enterprises to efficiently scale their content creation. Your responsibilities will encompass integrating content from tools like Photoshop, Figma, and After Effects, or utilizing our AI-driven web editor to enhance designs. You will collaborate closely with Developers, Designers, Quality Engineers, DevOps Engineers, and Product Owners to deliver an outstanding platform experience for our users.Your role will involve implementing new features, enhancing existing functionalities, and elevating our product's quality consistently. The team operates with focused objectives and a balanced approach to product and engineering roadmaps, ensuring we maintain alignment between our technology and product development.In addition to your technical contributions, you will take on a Team Lead role, providing guidance and process management within a cross-functional agile team of up to six engineers. This includes coaching and mentoring team members through regular one-on-one meetings, performance evaluations, and informal discussions, fostering a culture of ownership, independence, and teamwork. You will also be responsible for promoting standard practices and iterating on processes to optimize delivery.Key ResponsibilitiesEngineering ResponsibilitiesDevelop and deploy robust backend services and user interfaces that have a significant impact on our product.Ensure the scalability, performance, and maintainability of systems.Collaborate across teams to integrate services and provide end-to-end value to users.Model business domains into efficient and clean data structures.Contribute to architectural designs and effectively communicate trade-offs.Team Lead ResponsibilitiesProvide coaching and mentorship to engineers for their technical and professional development.Oversee technical delivery for initiatives within a designated domain or project.Facilitate consistent planning, prioritization, and alignment of team efforts.

Join our dynamic team at ZenEducate as an Operations Executive in Cape Town! You will play a pivotal role in streamlining our operational processes, ensuring efficiency, and enhancing the overall experience for our clients and educators. If you are a detail-oriented individual with a passion for operational excellence, we want to hear from you!

Welcome to Storyteq! At Storyteq, we empower marketing and creative teams from leading brands to enhance their creative production and exert control over their marketing strategies. Our innovative platform enables clients to simplify campaign workflows, automate creative production utilizing templates and AI, and launch captivating campaigns swiftly.Since our inception in 2016, we have been on a mission to transform the creation and utilization of creative assets. We believe that while creativity requires time, the production process should not be cumbersome. By harnessing technology, we can unleash creativity. Our commitment to continuous improvement and our customers' success forms the core of our problem-solving ethos. Our values are reflected in our mission: we aim high, think innovatively, and collaborate effectively.About the RoleAs a Senior Full Stack Engineer, you will play a pivotal role in helping global enterprises efficiently scale their content production. You will work with various content sources including Photoshop, Figma, and After Effects, or design within our AI-driven web editor, elevating the creative process. Collaborating with Developers, Designers, Quality Engineers, DevOps Engineers, and Product Owners, you will contribute to delivering an exceptional platform for our users.Your responsibilities will include implementing new features, enhancing existing functionalities, and continuously improving our product. Our team is focused on achieving ambitious goals while maintaining an optimal balance between product development and engineering priorities, ensuring that we keep our technology and product aligned with our vision!Key Responsibilities:Develop and deploy robust backend services and frontends that deliver real impact.Ensure systems are scalable, high-performing, and maintainable.Collaborate across teams to integrate services and provide end-to-end value.Design clean, efficient data structures that model business domains.Mentor and guide other engineers on best practices, fostering professional growth.Partner with other engineers to lead technical delivery within projects.Exemplify engineering excellence, pragmatism, and shared ownership.

Speechify’s mission is to remove reading barriers and open up learning for everyone. Our text-to-speech products serve over 50 million users, converting everything from PDFs and books to Google Docs, news articles, and websites into audio. The product lineup spans iOS, Android, Mac, Chrome, and web. Recognition includes Google’s Chrome Extension of the Year and Apple’s 2025 Design Award for Inclusivity. The team is fully remote, with about 200 people worldwide. Engineers and researchers join us from Amazon, Microsoft, Google, Stanford, Stripe, Vercel, and more. The work culture values strong communication, initiative, and a drive to win. Leadership is open to anyone who demonstrates outstanding technical ability. Role Overview This Platform Software Engineer position is based in Cape Town, South Africa. The role centers on building and maintaining backend services that power Speechify’s products. These services include payments, analytics, subscriptions, text-to-speech features, and external APIs. The work involves shaping product direction, improving user experience, and supporting new product launches. The team moves quickly and values thoughtful product decisions. The company structure is flat, so engineers have the chance to take on leadership and influence technical direction. What You Will Do Design, develop, and maintain APIs, both public (such as TTS) and internal (covering payments, subscriptions, authentication, and consumption tracking), to meet business and scaling requirements. Oversee backend API systems, focusing on performance and maintainability. Contribute to B2B solutions, handling customization and integration for enterprise customers. Work with cross-functional teams to ensure backend architecture supports product goals and user needs. Interview Process The process includes several technical interviews, typically completed within one week.

Join M-KOPA as a Retail Operations Lead in Cape Town!Are you a natural leader with a background in retail or field operations? At M-KOPA, we recognize that the difference between success and mediocrity lies in effective leadership. We are looking for someone who can set daily standards, ensure accountability without compromising relationships, and quickly assess store operations to identify strengths and weaknesses.If you possess these qualities, this role may be the perfect fit for you. M-KOPA is inviting applications for the Retail Operations Lead position, a pivotal role in our South African operations.About M-KOPAM-KOPA is a leading pan-African fintech company dedicated to extending financial services to individuals who have traditionally been excluded from such access. With over seven million customers across the continent benefiting from credit, smartphones, solar energy, and electric mobility, our model has unlocked more than $2 billion in credit. An impressive 86% of our customers have reported significant improvements in their quality of life. Our growing team of over 2,300 employees and 35,000 agents is committed to expanding our reach.The retail channel plays a crucial role in delivering this access, and we are excited about our continued growth and expansion in this area.Why Join Us Now?M-KOPA is on a strategic expansion trajectory, aiming to grow from 7 million to 10 million customers. As our retail footprint expands, we are actively hiring across various functions to build the necessary infrastructure to support this growth. The Retail Operations Lead will be at the heart of this operational initiative in South Africa.This is a proactive role that reflects our growth and commitment to excellence within our operations.

Become an integral part of the dynamic and driven team at African Diamond Tours and Incentives as our new Operations Supervisor!As one of South Africa’s premier travel companies specializing in the Turkish market, African Diamond is committed to providing innovative and personalized African travel experiences that leave a lasting impression.We are seeking a detail-oriented, proactive Operations Supervisor with exceptional leadership skills and a passion for creating efficient processes. This position is perfect for an individual who thrives in overseeing the operational backbone that ensures the seamless execution of complex travel itineraries.If you excel in fast-paced settings and take pride in delivering precise outcomes, this opportunity is tailored for you.Key Responsibilities:Manage daily operations across various divisionsChampion operational excellence, guaranteeing quality and efficiency in all bookingsEnsure all services - including transport, activities, accommodation, and guides - are confirmed and delivered to the highest standardsContinuously monitor operations to identify potential risks and gapsAddress escalated customer issues with professionalism and urgencyCoordinate supplier logistics, allocations, and manage last-minute adjustmentsMaintain accuracy in costing and ensure compliance with operational procedures and deadlinesAnalyze operational breakdowns and implement corrective actions to prevent future occurrencesOversee documentation processes: vouchers, travel packs, and final itinerariesConduct quality assurance checks on team members' work and ensure operational preparednessAssist in managing guest emergencies and unexpected disruptionsCollaborate with Finance and Sales teams for seamless transitions, billing, and reconciliationsParticipate in training initiatives, team coordination, and the implementation of operational standards and enhancementsFoster and maintain long-term relationships with clients, suppliers, and partnersRequirements:Grade 12 qualification; a qualification in Tourism is highly advantageous.A minimum of 3-5 years of solid experience in inbound tourism operations.Strong knowledge of geography, logistics, and travel products throughout Southern and Eastern Africa.Ability to maintain composure and lead under pressure.Exceptional attention to detail and accuracy.Strong negotiation and supplier management capabilities.Proficient in managing multiple deadlines and dynamic situations effectively.Excellent numerical skills and logical reasoning.Tech-savvy with experience in booking systems and operational tools.

Join our dynamic team as a Senior Quality Assurance Engineer, where you will spearhead quality assurance initiatives across an expansive and evolving web platform. This pivotal role is designed to infuse structure, consistency, and assurance into our release processes, ensuring top-notch quality in every delivery.Key Responsibilities:Quality Assurance:Define and establish robust QA processes and standards.Conduct comprehensive manual testing across various websites and applications.Take ownership of regression testing for releases, migrations, and new features.Serve as the quality gatekeeper prior to production releases.Automation & Improvement:Develop and initiate a strategic test automation plan.Choose appropriate tools and pinpoint areas ripe for automation.Collaborate closely with developers and DevOps to enhance quality practices.Mentor and guide junior QA engineers as the team expands.

Are you an experienced operations leader looking to make a significant impact? Join WNS Global Services as a Senior Group Manager - Operations in our Cape Town office. In this pivotal role, you will be responsible for overseeing operational strategies, driving efficiency, and leading a diverse team to achieve excellence in service delivery.

Join Our Team as a Performance EngineerAt Xceptor, we place data at the core of our operations. Our platform is meticulously designed for comprehensive data manipulation, allowing us to effectively source, curate, normalize, validate, repair, and enrich data to ensure it reaches its intended destination in a reliable and consistent manner. With Xceptor, our clients can trust the data they receive.We pride ourselves on being a leader in the Financial Services sector, empowering Business Users in both Middle and Back-Office teams to independently tackle their data challenges without relying solely on technology-led initiatives.Your Role:As a Performance Engineer, your enthusiasm for software quality and performance will shine through as you collaborate with engineering teams to ensure our product features exceed performance expectations. You will create test plans, script and execute tests, and analyze results to drive continuous improvement.In this AI-first performance engineering role, you will leverage artificial intelligence daily to expedite test script generation, performance report creation, and results analysis, enhancing our development process.

Join Accor Hotels as a Chief Engineer in the vibrant city of Cape Town, where you will play a pivotal role in overseeing the maintenance and engineering operations of our premier hotel facilities. This leadership position requires a proactive approach to ensure the highest standards of quality and efficiency are met, while fostering a safe and welcoming environment for guests and staff alike.As a Chief Engineer, you will be responsible for managing a skilled team, implementing preventive maintenance programs, and coordinating with various departments to enhance the overall guest experience. Your expertise will be essential in optimizing energy consumption and managing renovation projects, contributing to the sustainability goals of Accor Hotels.

Takealot Fulfilment Solutions (TFS), a dynamic arm of Takealot Online (RF) (Pty) Ltd, is on the hunt for a talented Project Engineer to become a crucial part of our innovative team in Cape Town. Join Our Vision at Takealot Fulfilment Solutions | We Are TFS Transforming the landscape of e-commerce logistics in South Africa through advanced technology and operational excellence, we are proud to deliver over 30 million orders each year, enabling businesses and stimulating economic growth. Who We Seek: We are looking for innovative and ambitious individuals eager to redefine the future of e-commerce logistics. At TFS, we believe that "Uniquely You" complements "Powerfully Us," where your unique qualities enhance our shared mission. At TFS, your success is intertwined with ours. You will be joining a team driven by the core values of the Takealot Group. Reporting to: Head of Logistics Services Your role will be pivotal in driving operational excellence and strategic growth within the TFS courier and TFS On-demand service divisions. You will implement innovative projects that widen service offerings, optimize operational efficiency, and improve client satisfaction. This position acts as a catalyst for data analysis, leading continuous improvement initiatives, facilitating smooth client onboarding, and coordinating cross-departmental collaboration to enhance TFS network performance and expand market presence. Your Responsibilities: Project Implementation: Spearhead strategic projects within the TFS courier and TFS On-demand sectors to bolster service capabilities and market reach. Service Expansion: Identify, develop, and launch new service offerings to fulfill changing market demands and client needs. Data Analysis & Insights: Analyze operational and performance data trends to uncover opportunities for optimization, cost savings, and service improvements. Continuous Improvement: Initiate and execute improvement projects across TFS operations to enhance efficiency, reduce costs, and elevate service quality. Client Onboarding: Oversee and streamline the onboarding process for new clients, ensuring seamless integration and optimal service delivery. Operational Collaboration: Collaborate closely with operations teams to pinpoint improvement areas, implement solutions, and ensure operational excellence. Stakeholder Engagement: Foster productive relationships with stakeholders to align project objectives with business goals.

Join WNS Global Services as an Operations Trainer in our vibrant Utilities Contact Centre located in Cape Town. This role is pivotal in enhancing our operational efficiency by delivering exceptional training programs that empower our team members.As an Operations Trainer, you will be responsible for designing and implementing training sessions that focus on operational procedures, customer service excellence, and compliance standards. Your expertise will help cultivate a skilled workforce capable of meeting the dynamic needs of our clients.

About ElectrumElectrum is a pioneering payment software technology company.Since our inception in 2012, we have been delivering reliable, enterprise-grade, cloud-native software designed to enhance financial transaction processing. Our extensive expertise has positioned us as a trusted partner in managing high-volume, low-value payment schemes, empowering our clients to provide services to millions of South Africans daily.At Electrum, we are committed to making an impact – crafting solutions that matter, acting swiftly, and engaging in continuous learning as we expand. We believe in collaboration – partnering closely with our clients and teams to develop meaningful, sustainable solutions. Our focus is on ensuring safety – fostering open communication, intelligent risk-taking, and trust to nurture creativity and alignment. We champion empowered teams – recruiting exceptional talent, collaborating effectively, and maintaining high standards while leading with empathy and kindness.Joining the Electrum team means you will:Participate in the entire journey — from the initial concept to the final product launch.Enhance your skills through top-tier training and practical learning every day.Receive mentorship from industry leaders who are dedicated to your success.Thrive in a dynamic and innovative work environment where collaboration and creativity are encouraged.Address real-world customer challenges and witness the impact of your contributions directly.Explore numerous opportunities for career advancement and skill expansion.Gain valuable experience within a leading FinTech organization, contributing to impactful projects.The RoleIn our fast-growing company, this position transcends the traditional responsibilities of answering phones or greeting visitors. You will play a crucial role in fostering a warm, professional, and efficiently run office atmosphere for all who enter.Collaborating with a supportive office experience team, you will gain insights into various aspects of office operations and employee experiences. This role provides an excellent opportunity to refine your organizational and interpersonal skills while contributing to a lively, collaborative workplace.If you thrive in a people-oriented environment, take pride in organization, and enjoy creating a welcoming atmosphere, this position may be the perfect match for you.

Join KingMakers, where we don't just follow the industry's lead; we set the standards.As a proud African enterprise, we are revolutionizing the realm of sports and iGaming entertainment across the continent. Since our inception in 2018, we have developed platforms that engage millions of fans with our flagship brands, BetKing and SuperSportBet.With rapid expansion from Nigeria to South Africa, we've emerged as a formidable force, renowned for elevating standards, challenging norms, and defining the future of our industry. Our ambitious vision is to be the premier destination for African gaming.Our culture is rooted in collaboration, innovation, and bold execution. Every decision we make is intentional, every interaction meaningful, and every product crafted with excellence to enhance the experience for our players and partners.We prioritize speed, curiosity, and striving for excellence. Our mission is to provide entertainment anchored in integrity, innovation, and positive impact — because exceptional products can transform how entire communities engage with play.As a Senior Data Engineer, you will be pivotal in designing, implementing, and owning data engineering solutions across global projects. Your responsibilities will include architecting and constructing scalable data pipelines, enhancing storage systems, and improving data infrastructure performance. You will address intricate technical challenges and propose innovative solutions.Collaborating with cross-functional teams, you will ensure data quality and accessibility, contributing significantly to the overall data strategy of the company. Additionally, you will have the opportunity to mentor junior engineers and instill best practices in data engineering across various teams.

Join our dynamic team at rocknroll1 as a Zookeeper in the vibrant city of Cape Town! We are looking for an experienced professional who is passionate about animal care and conservation. In this role, you will be responsible for the well-being of a variety of species, ensuring they receive the highest standard of care.You will work closely with a dedicated team to maintain habitats, oversee feeding schedules, and educate the public about animal behavior and conservation efforts. If you have a deep love for wildlife and a commitment to promoting environmental stewardship, we want to hear from you!

Join our dynamic team at zeneducate as a Sales Executive in Cape Town, where your passion for education and sales prowess will help shape the future of learning. In this pivotal role, you will engage with prospective partners, showcase our innovative educational solutions, and drive sales to elevate our impact in the education sector.

Join Electrum as a Product Support EngineerAt Electrum, we are not just a payment software technology company; we are innovators driving the future of financial transaction processing in South Africa.Since our inception in 2012, we have been delivering reliable, enterprise-level, cloud-native software solutions that enhance the efficiency of financial transactions. Our specialized knowledge has made us a trusted partner in high-volume, low-value payment systems, facilitating services for millions of South Africans every day.We are committed to making an impact by designing solutions that truly matter, embracing urgency, and fostering continuous learning as we expand our reach. Collaboration is at the heart of our operations, and we work hand-in-hand with our clients and teams to create meaningful and sustainable solutions. Safety and trust are paramount; we promote open dialogue, encourage smart risk-taking, and nurture an environment where creativity flourishes. Additionally, we focus on building empowered teams by hiring exceptional talent and fostering a culture of collaboration, high standards, empathy, and kindness.As part of the Electrum team, you will:Engage in the entire product lifecycle — from initial concept to the successful launch of the product.Enhance your skills through top-tier training and practical experience every day.Receive mentorship from industry experts who are dedicated to your professional growth.Thrive in a dynamic and innovative workplace that encourages collaboration and creativity.Address real-world customer challenges and see the tangible impact of your contributions.Take advantage of numerous opportunities to advance your career and broaden your expertise.Gain valuable experience in a leading FinTech environment, working on impactful projects.Your RoleAs a Product Support Engineer, your role will be pivotal in ensuring the seamless operation and optimal performance of our payment processing products and services. You will tackle technical issues head-on, providing solutions that enhance user experience and maintain the integrity of financial services. This position is more than a support role; it is an opportunity to become integral to a team that is reshaping the payment landscape in South Africa.

Join our dynamic team as a Database Engineer in Century City, Cape Town. In this role, you will be responsible for designing, implementing, and maintaining robust database systems that support our business operations. We are looking for an innovative thinker who can optimize our database performance and ensure data integrity.Your technical expertise will contribute to various projects, enhancing our data management capabilities and supporting strategic decision-making across the organization.