Senior Group Manager - Operations in Cape Town

Are you an experienced operations leader looking to make a significant impact? Join WNS Global Services as a Senior Group Manager - Operations in our Cape Town office. In this pivotal role, you will be responsible for overseeing operational strategies, driving efficiency, and leading a diverse team to achieve excellence in service delivery.

Join our dynamic team at ZenEducate as an Operations Executive in Cape Town! You will play a pivotal role in streamlining our operational processes, ensuring efficiency, and enhancing the overall experience for our clients and educators. If you are a detail-oriented individual with a passion for operational excellence, we want to hear from you!

Join M-KOPA as a Retail Operations Lead in Cape Town!Are you a natural leader with a background in retail or field operations? At M-KOPA, we recognize that the difference between success and mediocrity lies in effective leadership. We are looking for someone who can set daily standards, ensure accountability without compromising relationships, and quickly assess store operations to identify strengths and weaknesses.If you possess these qualities, this role may be the perfect fit for you. M-KOPA is inviting applications for the Retail Operations Lead position, a pivotal role in our South African operations.About M-KOPAM-KOPA is a leading pan-African fintech company dedicated to extending financial services to individuals who have traditionally been excluded from such access. With over seven million customers across the continent benefiting from credit, smartphones, solar energy, and electric mobility, our model has unlocked more than $2 billion in credit. An impressive 86% of our customers have reported significant improvements in their quality of life. Our growing team of over 2,300 employees and 35,000 agents is committed to expanding our reach.The retail channel plays a crucial role in delivering this access, and we are excited about our continued growth and expansion in this area.Why Join Us Now?M-KOPA is on a strategic expansion trajectory, aiming to grow from 7 million to 10 million customers. As our retail footprint expands, we are actively hiring across various functions to build the necessary infrastructure to support this growth. The Retail Operations Lead will be at the heart of this operational initiative in South Africa.This is a proactive role that reflects our growth and commitment to excellence within our operations.

Takealot Group is searching for a Transport & Logistics Intern to join the team at Cape Town DC3. This internship covers all businesses within the group, including takealot.com, TFS, and Mr D. About Takealot Group Takealot Group serves over 4 million online shoppers across Africa. The company is known for its rapid growth and a culture that values intelligence, creativity, diligence, and strong ethics. Internal mobility is a priority, and team members are encouraged to grow their careers within the group. What the Internship Offers Work alongside experienced professionals and gain exposure to large-scale operations. Opportunities to collaborate with industry leaders and build practical skills quickly. Potential for career advancement within the evolving Takealot Group. Role Overview The Transport & Logistics Intern will provide administrative, secretarial, and operational support to the in-house legal department. This includes managing legal documents, handling correspondence, and assisting with departmental operations. The role supports the legal team in delivering effective legal services across the organization.

Become an integral part of the dynamic and driven team at African Diamond Tours and Incentives as our new Operations Supervisor!As one of South Africa’s premier travel companies specializing in the Turkish market, African Diamond is committed to providing innovative and personalized African travel experiences that leave a lasting impression.We are seeking a detail-oriented, proactive Operations Supervisor with exceptional leadership skills and a passion for creating efficient processes. This position is perfect for an individual who thrives in overseeing the operational backbone that ensures the seamless execution of complex travel itineraries.If you excel in fast-paced settings and take pride in delivering precise outcomes, this opportunity is tailored for you.Key Responsibilities:Manage daily operations across various divisionsChampion operational excellence, guaranteeing quality and efficiency in all bookingsEnsure all services - including transport, activities, accommodation, and guides - are confirmed and delivered to the highest standardsContinuously monitor operations to identify potential risks and gapsAddress escalated customer issues with professionalism and urgencyCoordinate supplier logistics, allocations, and manage last-minute adjustmentsMaintain accuracy in costing and ensure compliance with operational procedures and deadlinesAnalyze operational breakdowns and implement corrective actions to prevent future occurrencesOversee documentation processes: vouchers, travel packs, and final itinerariesConduct quality assurance checks on team members' work and ensure operational preparednessAssist in managing guest emergencies and unexpected disruptionsCollaborate with Finance and Sales teams for seamless transitions, billing, and reconciliationsParticipate in training initiatives, team coordination, and the implementation of operational standards and enhancementsFoster and maintain long-term relationships with clients, suppliers, and partnersRequirements:Grade 12 qualification; a qualification in Tourism is highly advantageous.A minimum of 3-5 years of solid experience in inbound tourism operations.Strong knowledge of geography, logistics, and travel products throughout Southern and Eastern Africa.Ability to maintain composure and lead under pressure.Exceptional attention to detail and accuracy.Strong negotiation and supplier management capabilities.Proficient in managing multiple deadlines and dynamic situations effectively.Excellent numerical skills and logical reasoning.Tech-savvy with experience in booking systems and operational tools.

WNS Global Services is seeking a dynamic and experienced Group Manager - Operations to join our team in Cape Town. This role is pivotal in overseeing operational functions and driving strategic initiatives to enhance efficiency and productivity. You will collaborate with cross-functional teams to implement best practices and ensure high-quality service delivery.

Join WNS Global Services as a Group Manager - Operations in Cape Town. In this pivotal role, you will oversee and enhance operational efficiency, implement strategic initiatives, and lead a team towards achieving organizational goals. Your leadership will be crucial in fostering a culture of continuous improvement and excellence.

We are seeking a highly skilled Senior Insights Manager to join our dynamic team at takealot.com. In this pivotal role, you will lead the development of data-driven insights that empower our strategic decision-making processes. You will collaborate closely with cross-functional teams, harnessing a variety of data sources to uncover trends and actionable opportunities for growth.Your expertise in analytical frameworks and methodologies will enable you to interpret complex datasets, transforming them into compelling narratives that influence our business direction. If you are passionate about leveraging insights to drive performance and are excited about the opportunity to impact a leading e-commerce platform, we want to hear from you!

Senior Product ManagerJoin our dynamic team at arvo, a rapidly expanding premium outdoor lighting and heating brand, as we seek a Senior Product Manager to drive our product innovation and global expansion.Start Date: As soon as possibleWorking Hours: 9:00 AM - 5:30 PM SA time.Compensation: Competitive, details provided upon request.Work Arrangement: Hybrid office model, based in Newlands W17 (2-3 days in the office each week).About Us: At arvo, we are dedicated to designing and developing high-quality, durable, and aesthetically pleasing products that elevate outdoor spaces. We are on a mission to build a world-class product engine and are currently looking for a Senior Product Manager who will be instrumental in leading our Product Roadmap to transform Litehouse into a globally recognized brand.Key Responsibilities:Oversee the entire Product Development Process from concept to mass production, ensuring timely launches within budget while maintaining the highest quality standards.Translate the product vision into precise PRDs, engineering briefs, and organized sprint plans.Facilitate sprint planning and delegate tasks across Mechanical, Electrical, and Industrial Design teams.Drive feasibility assessments, DFM coordination, prototyping, testing, and certification pathways.Design products with a focus on target gross margin, managing BOM targets, landed cost modeling, and cost optimization.Engage with suppliers and manage those relationships in collaboration with the CEO.Monitor product lifecycle performance including defect tracking, return analysis, and version updates.Develop and continuously enhance the company's Product Playbook, systems, and documentation standards.Ensure product strategies align with brand, commercial, and operational objectives.You’re a Great Fit If You:Have 5+ years of experience in physical product development.Have successfully brought products from concept to mass production.Possess a strong understanding of manufacturing constraints and DFM.Are structured and systems-oriented.Are comfortable managing remote teams of engineers and designers.Have a commercial mindset with a keen awareness of margins.Thrive in fast-paced, founder-led environments.Are a clear communicator with a strong sense of ownership.Why Join Us?At arvo, we're more than just a product company; we're building a scalable innovation engine. As the Senior Product Manager, you will play a pivotal role in shaping our product portfolio and guiding our international growth, influencing high-impact launches and long-term strategies.

Takealot Group is seeking a Social Media Intern to join the Cape Town team. This internship offers practical experience across several well-known brands, including takealot.com, TFS, and Mr D. Internship Overview Takealot Group serves more than 4 million online shoppers and continues to expand its reach. The team values creativity, diligence, and strong ethics. As an intern, there is an opportunity to work alongside experienced professionals and develop new skills within a busy e-commerce setting. Brand Exposure: Gain insight into the operations of multiple brands and learn how large-scale online retail functions. Skill Development: Collaborate with industry leaders and build expertise in social media management. Growth Potential: The company encourages internal advancement, making this internship a valuable step for future career opportunities. What You Will Do The Social Media Intern will assist the Social Media team with both creative and operational tasks. This position is ideal for someone who keeps up with social media trends and enjoys crafting content that resonates with online audiences. The main objective is to help strengthen the Takealot brand through engaging digital storytelling.

Takealot Group is searching for a Social Media Intern in Cape Town. This internship covers several areas within the group, including takealot.com, TFS, and Mr D. Scale: Contribute to a platform trusted by over 4 million shoppers. Learn: Work alongside experienced professionals and build new skills. Grow: Take advantage of a company that values internal career progression. Role Overview The Social Media Intern will support the Social Media team by helping create and deliver platform-specific content for Takealot Group’s channels. This role centers on turning creative concepts into posts and campaigns that reflect the brand’s voice and connect with its audience.

Senior AccountantCape Town, South Africa Finance Full Time Competitive Salary + Benefits As Soon As PossibleAbout the RoleJoin our innovative finance team as a Senior Accountant. We are on the lookout for a motivated and detail-oriented individual who is eager to make a significant impact on the performance of our diverse online business clientele. This role offers not only a chance to apply your strong accounting fundamentals but also an opportunity to take on greater ownership, client interaction, and oversight responsibilities.Role DescriptionIn collaboration with our Finance Manager and CFO, you will provide exceptional accounting and reporting services to a range of US-based online businesses.As a Senior Accountant, your responsibilities will include: Managing the complete monthly accounting cycles for various clients Reviewing and supervising bookkeeping to guarantee accuracy and thoroughness Conducting complex reconciliations across bank, balance sheet, and control accounts Preparing and reviewing monthly journal entries and accruals Producing precise monthly management reports Assisting in budgeting and forecasting initiatives Identifying discrepancies and proactively addressing financial issues Offering financial insights and analyses to aid in decision-making Contributing to process enhancement and efficiency implementation Mentoring and supporting Junior Accountants as necessary What This Role Offers Insight into the US accounting landscape Exposure to modern cloud-based platforms (including QuickBooks Online) Opportunities for development in financial analysis and client advisory Increased responsibility and ownership over financial accounts Career growth within a dynamic and expanding advisory firm A collaborative environment with a high-performance team culture About arvoAt arvo, we specialize in providing financial services that empower online businesses in the US to develop profitable and sustainable operations. Our diverse clientele includes digital marketing agencies, SaaS providers, eCommerce brands, consultants, and content creators. We leverage modern cloud technology to support businesses remotely across various industries, with a focus on growth, accountability, and delivering exceptional client outcomes.Qualifications A Bachelor’s degree in Financial or Management Accounting 3–5+ years of relevant accounting experience Profound knowledge of accounting principles and financial reporting Proven experience managing full accounting cycles independently Exceptional attention to detail Strong verbal and written communication skills Familiarity with QuickBooks Online is advantageous Ability to handle multiple deadlines across different client portfolios Who You Are You take accountability for your performance and results, demonstrating a proactive approach to problem-solving.

Storyteq is looking for a Platform Operations Engineer to join the team in Cape Town, Western Cape, South Africa. This position focuses on building and maintaining the infrastructure, automation, and tools that support Storyteq’s global platform. The role reports to the Head of Platform Operations and works closely with experienced engineers to deliver scalable, reliable, and secure cloud environments. Role overview This is a hands-on engineering role. The Platform Operations Engineer helps improve the reliability, security, and performance of the company’s cloud infrastructure. The position also supports the development of internal platforms and productivity tools for engineering teams. Collaboration with other platform engineers is a key part of the job. Key responsibilities Design, implement, and manage cloud infrastructure across providers such as Azure, AWS, and GCP using established architectural patterns. Create, review, and enhance Infrastructure as Code (IaC) with tools like Terraform, ensuring all infrastructure is version-controlled, reproducible, and auditable. Oversee provisioning, configuration management, and the full lifecycle of environments for development, staging, and production. Contribute to infrastructure modernization projects in line with platform strategy. Apply GitOps principles for infrastructure and application deployments, using tools such as ArgoCD to maintain declarative and auditable workflows. Support platform availability to meet a service level agreement (SLA) of over 99.5% through proactive monitoring, alerting, and operational response. Implement and maintain monitoring, logging, tracing, and observability tools across all infrastructure layers. Develop and manage operational dashboards to provide real-time insights into system performance.

hellokindred is looking for a Senior Creative Project Manager to guide creative projects from early planning through final delivery. This position is based in Cape Town. Role overview The Senior Creative Project Manager leads project teams, shaping the direction and execution of creative work. The role involves managing the full project lifecycle, from initial concept through to completion, while keeping deliverables on track and aligned with company goals. What you will do Oversee creative projects from start to finish Coordinate with team members to ensure project milestones are met Maintain alignment between creative outputs and strategic objectives Requirements Experience in creative project management Strong leadership and organizational skills Ability to manage multiple projects and deadlines

At 2U, our commitment to purpose drives us. We aim to eliminate educational barriers, providing world-class digital learning at scale. As the parent company of edX, the leading online learning platform, 2U supports over 4,000 online higher education offerings, from free courses to complete degrees. Collaborating with more than 230 educational institutions and corporate partners, we strive to unlock human potential. What We Seek: The Product Manager plays a pivotal role in aligning team efforts with both company and product strategies by utilizing frameworks such as OKRs and OGSPs. This role is crucial in executing business strategies through effective prioritization, documentation, and cross-functional leadership, ensuring the alignment of vision and successful project delivery. A data-driven and customer-centric approach will be taken, with the establishment of project-based KPIs informed by customer insights. Key Responsibilities: Define and communicate team priorities that align with overarching company objectives. Oversee the entire product lifecycle, including research, customer analysis, planning, requirements gathering, roadmap development, launch, and management. Independently drive well-defined product initiatives. Lead a cross-functional team of engineers and designers to execute team priorities and ensure successful product releases, balancing resources effectively. Establish user feedback channels through interviews and surveys for ongoing improvement. Collaborate with management to create product planning documents that integrate business context, user feedback, and measurable business impacts. Engage organizational stakeholders to support team objectives. Facilitate communication, address concerns, and resolve stakeholder issues. Leverage industry and customer research, along with software expertise, to develop domain knowledge.

Mr D, a dynamic division of the Takealot Group, is seeking an exceptionally skilled CRM Manager to join our vibrant team in Cape Town. We pride ourselves on being a youthful, fast-growing company in search of intelligent, innovative, and diligent individuals with integrity to become part of our journey! Are you ready to take on a challenge like never before? Impact: Showcase your talents to millions of Mr D customers! Collaborate: Work alongside top-tier professionals and learn from the best in the industry. Advance: Elevate your career within the rapidly expanding Takealot Group, including opportunities for internal advancement. This role reports directly to the Head of CRM at Mr D. Your key responsibilities will include: Managing CRM channels and overseeing the CRM budget. Mapping the customer journey, identifying key communication channels, messaging, and desired outcomes. Segmenting and managing the customer database for precise targeting and communication. Reporting on communication performance to optimize engagement and customer behavior. Analyzing data for insights into the customer base and formulating effective communication strategies. Ensuring all CRM touchpoints contribute positively to the brand's image and customer experience. Developing testing strategies to enhance customer communication methods. Providing guidance to customer-facing departments on customer engagement best practices.

Role Overview Accor Hotels is seeking a Senior Sales Manager to guide the sales team in Cape Town. This leadership role focuses on increasing revenue, shaping sales strategies, and building lasting relationships with important clients. What You Will Do Lead and motivate the sales team to meet and surpass targets Develop and implement strategic sales plans to support business growth Strengthen connections with key clients and partners Oversee the sales process and provide hands-on guidance to team members Location This position is based in Cape Town.

InMobi Advertising is a leading global technology company empowering marketers to seize pivotal moments. Our advanced advertising platform connects with over 2 billion users across 150+ countries, transforming real-time context into impactful business results, all while adhering to privacy-first principles. Trusted by more than 30,000 brands and top publishers, InMobi embodies the intersection of intelligence, creativity, and accountability. Leveraging AI and machine learning, we integrate lock screens, apps, TVs, and the open web to deliver engaging attention, tailored personalization, and quantifiable outcomes.Through Glance AI, we are pioneering AI Commerce, reimagining e-commerce with inspiration-driven discovery and shopping. Glance AI seamlessly integrates with everyday consumer technology, turning every screen into a portal for immediate, personalized, and delightful discovery. Covering a wide range of categories such as fashion, beauty, travel, home décor, pets, and more, Glance AI curates deeply personalized shopping experiences. Utilizing rich first-party data and unmatched consumer access, it leverages InMobi's expansive scale, insights, and targeting capabilities to create high-impact, performance-oriented shopping journeys for brands globally.Recognized as a Great Place to Work and featured by MIT Technology Review and Fast Company’s Top 10 Innovators, InMobi is a vibrant workplace where bold ideas make a global impact. Backed by notable investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi operates across various locations including San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and more.At InMobi Advertising, you will have the chance to influence how billions of users engage with content, commerce, and brands worldwide. For more information, visit www.inmobi.com

Join WNS Global Services as an Operations Trainer in our vibrant Utilities Contact Centre located in Cape Town. This role is pivotal in enhancing our operational efficiency by delivering exceptional training programs that empower our team members.As an Operations Trainer, you will be responsible for designing and implementing training sessions that focus on operational procedures, customer service excellence, and compliance standards. Your expertise will help cultivate a skilled workforce capable of meeting the dynamic needs of our clients.

Lendscape is a premier technology provider in the global secured finance sector, dedicated to empowering financial institutions to enhance cash flow and deliver superior lending experiences for their SME customers through cutting-edge technology. Our innovative solutions currently support the secured lending operations of over 120 banks and finance providers across the globe.With our headquarters in London and regional offices in California and Singapore, Lendscape boasts a diverse workforce of over 180 global employees.About the Role and Our Engineering TeamJoining our internationally dispersed team provides you with the chance to engage with varied cultures and insights. As we expand into new markets, you’ll play a pivotal role in our growth!The Software Engineering team is our largest department, featuring 80 professionals across 10 squads, essential for maintaining our leadership in the industry. We are excited about our upcoming projects and aim to expand our engineering teams to over 100 members.