Training and Onboarding Specialist - Marketing Technology

Become a key player at Hire Hangar, where you will collaborate with rapidly expanding global organizations and develop a fulfilling long-term, remote career.Position: Training and Onboarding Specialist (Marketing Technology)Role OverviewWe are seeking a dedicated Training and Onboarding Specialist to assist marketing teams in mastering a modern workflow auto…

JOB SUMMARY:Join our dynamic onboarding sales team as a Conversions Specialist, where you'll be the crucial first point of contact for prospective clients. Your main objective will be to transform interested leads into active trading clients by delivering an outstanding, informative, and smooth onboarding experience.This role intertwines sales skills with client education and relationship management, necessitating a proactive, target-oriented individual who is passionate about finance and dedicated to ensuring client success in a dynamic trading environment.Key Duties and Responsibilities:Lead Conversion & Sales ExecutionEngage and assess inbound leads, building rapport and determining their eligibility for trading.Navigate potential clients through the comprehensive onboarding process, from registration to their First Time Deposit (FTD).Achieve and surpass daily, weekly, and monthly FTD targets through persuasive communication and effective negotiation techniques.Utilize the dialer system to maintain required call volume and talk time metrics.Client Education & OnboardingServe as a product expert, informing clients about our trading platform, CFD products, and the benefits of trading with us.Clearly articulate account setup, verification, and funding processes, alleviating client concerns and perceived risks.Ensure a smooth transition to the Account Management team by documenting client objectives and providing a comprehensive profile.Client Relationship & Problem SolvingFoster trust through empathetic and professional communication, actively addressing client needs.Proactively resolve client inquiries, concerns, and technical issues during onboarding, escalating complex matters as necessary.Collect and communicate client feedback to internal teams to enhance the onboarding experience continuously.Compliance, Risk & AdministrationStrictly comply with company policies regarding compliance, risk management, and KYC (Know Your Customer) procedures during client qualification.Maintain precise and accurate records of all client interactions and onboarding documentation in the CRM.Generate regular reports on onboarding metrics, conversion rates, and challenges.

Growth Marketer (Lead for Paid Growth / Performance Marketing)Location: Cape TownType: Full-time, permanent, hybrid (initially fully remote during the establishment of the Cape Town office)Salary: Competitive, commensurate with experienceAbout the RoleJoin a rapidly expanding international PropTech company as a proactive Growth Marketer, taking charge of our paid growth and performance marketing initiatives.This position presents a unique chance to significantly impact our marketing strategy within a fast-paced growth environment. As the successful candidate, you will spearhead efforts to enhance customer acquisition, decrease customer acquisition costs (CAC), and substantially increase paid media expenditure while ensuring lead quality remains high. You will act as the primary driver of the growth marketing function, overseeing everything from strategic planning to execution, experimentation, measurement, and exploring new channels for expansion.Key ResponsibilitiesOwnership of Paid GrowthManage and optimize paid acquisition campaigns across Meta and Google, with the potential to explore additional channels.Scale marketing expenditure judiciously while enhancing CAC and sustaining lead quality.Design and implement structured experiments across various audiences, creative assets, offers, and landing pages.Creative & Performance StrategyDevelop and execute a performance-driven creative strategy utilizing various formats (UGC, product demonstrations, testimonials, and data-driven insights).Transform insights into actionable creative briefs and iterate quickly.Leverage AI tools to accelerate the ideation process, creative development, and testing speed.Measurement, Tracking & InsightsOversee tracking and attribution across the entire customer journey (including pixels, CAPI, GA4, GTM, events, and UTMs).Create dashboards to correlate expenditure with leads, qualified leads, and successful deals.Analyze performance across the funnel to drive improvements in landing pages, forms, messaging, and lead nurturing processes.Channel & Growth ExpansionIdentify and experiment with new growth strategies beyond paid media (partnerships, referrals, lifecycle campaigns, and organic methods).Work closely with sales teams to enhance lead management, qualification processes, and feedback mechanisms.Continuously propose and validate new growth opportunities.

About the RoleJoin Hustler Marketing as an SEO Specialist, where you will spearhead the SEO strategy and execution for a diverse array of e-commerce clients. This pivotal role blends strategic oversight with practical implementation, ensuring our clients achieve substantial organic growth.Your responsibilities will include crafting, executing, and refining SEO strategies that yield measurable results. You will proactively identify potential challenges, address risks early on, and provide solutions to maintain optimal performance and client trust.You will operate independently on everyday client tasks while working closely with the Marketing Manager to navigate strategic direction, tackle complex issues, and innovate within our SEO services.Mission StatementThe SEO Specialist's primary mission is to effectively implement client SEO strategies that have a tangible business impact. This involves anticipating market changes, adapting to shifts in search behavior, and consistently delivering strong organic growth for our e-commerce partners.Core ResponsibilitiesDesign and manage data-driven SEO strategies customized to each client's e-commerce objectives.Oversee multiple SEO client accounts, ensuring full accountability for strategy, execution, and outcomes.Conduct in-depth keyword research, competitive analysis, technical audits, and content planning to foster long-term organic growth.Implement enhancements in on-page, technical, and off-page SEO across client websites.Optimize product pages, category structures, internal linking, and site architecture for expansive e-commerce catalogs.Collaborate with developers, designers, and marketers to ensure accurate implementation of SEO recommendations.Adjust SEO strategies based on the ever-evolving search landscape, focusing on LLM-powered search, AEO, and GEO optimization.Proactively identify SEO risks, technical issues, and opportunities for growth before they affect performance.Utilize analytics and SEO tools to monitor performance and adjust strategies based on insights.Create clear, actionable reports and recommendations for clients and internal teams.Translate complex SEO data and findings into easily digestible insights for clients.Maintain organized documentation of SEO work, decisions, and progress for each account.Keep abreast of SEO trends, algorithm changes, and best practices in the search and e-commerce sectors.This role is essential in ensuring that Hustler Marketing's web projects remain structured, efficient, and commercially viable.

Join Hire Hangar and collaborate with rapidly expanding global enterprises while establishing a sustainable, remote career.Job Title: Customer Enablement & Training Specialist (Technical SaaS)Location: RemoteTime Zone: U.S. Time Zones (EST–PST)Role Type: Full-TimeRole OverviewWe are seeking a Customer Enablement & Training Specialist to empower enterprise marketing teams in mastering a modern, automation-driven SaaS platform. This position lies at the crossroads of customer success, technical training, and marketing operations, making it ideal for individuals who thrive in customer-facing roles while engaging deeply with workflows, data, and systems.You will spearhead onboarding, conduct live and cohort-based training sessions, and develop playbooks that facilitate scalable and repeatable adoption processes. This role is particularly advantageous for candidates hailing from prestigious tech firms, bringing robust customer interaction skills, technical prowess, and familiarity with marketing settings.Key ResponsibilitiesLead customer onboarding initiatives from the initial login through to successful adoptionFacilitate live training sessions, workshops, and cohort programs tailored for enterprise clientsBreak down complex technical workflows into straightforward processes for marketing and content teamsDevelop and sustain enablement documentation, standard operating procedures (SOPs), and training materialsAssist with marketing operations workflows, including CRM automation, reporting, and campaign executionCollaborate with marketing and content teams on SEO and content enablement projectsAct as a highly visible and trusted partner to clients throughout their journeyRequired QualificationsA minimum of 2 years of experience in customer enablement, customer success, marketing operations, or SaaS training rolesExperience within a recognized or reputable technology or SaaS companyProficient hands-on experience with HubSpot or comparable platformsWorking knowledge of Python and SQL as applied in real workflows, reporting, or enablement contextsEssential: Previous remote work experience, strong fluency with remote collaboration tools

Performance Marketing SpecialistLocation: Flexible / HybridOffice space: Workshop17 NewlandsEmployment Type: Full-timeCompensation: CompetitiveJoin an innovative leader in the outdoor lighting industry! Our client, a rapidly expanding premium outdoor lighting and heating brand, is on the lookout for a passionate and results-oriented Performance Marketing Specialist to enhance their marketing efforts.As a team member, you will collaborate closely with our Creative Strategist and the CMO, receiving hands-on mentorship while significantly contributing to the growth of the brand across various markets.

About Us:Mama Money is an innovative fintech startup focused on empowering migrant workers in South Africa by facilitating affordable remittances to their home countries. Since our inception in 2015, we have been dedicated to providing secure financial services at fair prices to those in need.Our headquarters are situated in the vibrant city of Cape Town, South Africa. We are a diverse team of 150 professionals representing 19 different countries across Africa, Asia, the UK, and Europe.Our culture emphasizes the well-being of our employees and our commitment to making a positive impact in our communities. We embrace a "Just be lekker!" philosophy, fostering trust in our talented and diverse team to prioritize customer needs and execute tasks responsibly, free from excessive policies.Since 2015, we have garnered numerous accolades, expanded our network, and reached new milestones. Despite facing challenges, our focus remains steadfast on supporting our clients and enhancing their financial experiences.The Senior Training & QA Specialist will play a crucial role in ensuring that our Customer Support and Field Sales teams receive comprehensive training and quality assurance, fostering a culture of excellence and continuous improvement.

Job OverviewWe are on the lookout for an experienced Performance Marketing Specialist to spearhead our paid digital initiatives across various channels. This pivotal role involves overseeing campaign setup, optimization, and analytics to effectively drive pipeline growth and revenue generation.Key ResponsibilitiesOversee and manage paid search, social media, and display advertising campaigns across multiple platforms.Craft and test compelling ad copy that aligns with buyer intent and addresses persona-specific needs.Develop and execute Account-Based Marketing (ABM) programs and nurture customer journeys through email and paid channels.Utilize automation and AI tools to ensure continuous campaign optimization.Monitor, analyze, and report on campaign performance across various pipeline stages.

LekkeSlaap is at the forefront of accommodation booking in South Africa, celebrated for its intuitive platform, outstanding customer service, and a wide array of local lodging options. As a proud subsidiary of Tripco, a leading travel technology firm headquartered in Cape Town, LekkeSlaap is dedicated to innovation, unparalleled customer support, and reshaping the standards of travel technology.We are in search of an enthusiastic Property Onboarding Consultant to enhance our committed team. In this pivotal role, you will be instrumental in welcoming new hosts to our platform, ensuring a smooth and effective onboarding journey. This fast-paced, target-oriented position requires you to guide hosts through the setup process, offer expert advice on optimizing their listings, and provide them with the essential tools to achieve maximum success. Your responsibilities will include proactive communication, problem-solving, and relationship building, ensuring that hosts feel confident and supported from day one.If you are detail-oriented, possess outstanding communication skills, and are passionate about helping new clients navigate the property landscape, we would love to hear from you!

About KeenKeen is at the forefront of driving success for our clients by integrating deeply into their business operations. We specialize in digital marketing, creative solutions, and enhancing customer experiences, empowering global brands to scale through the establishment of high-performing teams that yield measurable results.We collaborate with dynamic brands in e-commerce, media, and consumer products, providing skilled specialists who seamlessly function as extensions of our clients' teams.We are excited to announce an opening for a Social Media and Content Marketing Specialist to join our team in support of a rapidly expanding beauty brand. This multifaceted role encompasses social media management, visual content creation, and digital marketing support, making it a perfect fit for an individual who is both creatively inclined and exceptionally organized.About the RoleThe Social Media and Content Marketing Specialist will oversee brand social media channels, generate high-quality visual content, and assist in marketing efforts across e-commerce and digital advertising channels.This position demands a keen design sensibility, a solid understanding of social media dynamics, and the ability to create content that resonates with brand narratives and product introductions. You will work closely with both marketing and creative teams to maintain consistent brand representation across various digital platforms.The ideal candidate is a blend of creativity and analytical prowess, adept at managing social platforms while designing marketing materials and supporting campaign initiatives.

As an Account Manager at Hustler Marketing, you will play a vital role in steering the success of our clients' e-commerce ventures. Your primary responsibility will be to oversee a portfolio of clients, ensuring that marketing campaigns are meticulously planned, executed, and monitored to drive conversions and boost sales.Your role will involve nurturing and managing relationships with clients, establishing an effective communication channel to understand their needs. You will develop and implement innovative marketing strategies, coordinate with team members, and provide detailed reports to clients about campaign performance. Your ultimate objective is to help clients achieve their revenue goals through our comprehensive suite of marketing services.Reporting directly to the Head of Account Managers, you will collaborate with various departments to achieve seamless execution of marketing initiatives.About the Role:The mission of the Account Manager is to cultivate strong, trust-based relationships with clients while ensuring that our services yield measurable results. You will generate creative marketing campaign concepts, track their effectiveness, and maintain open, productive communication with clients.You will lead teams of skilled Copywriters, Designers, and Account Manager Associates to ensure that each client's marketing campaigns are executed flawlessly. This includes managing the campaign calendar, briefing new projects, delegating tasks, and overseeing the timely completion of all marketing activities.General Responsibilities:Overseeing marketing campaigns for assigned clients, ensuring they are executed effectively and deliver optimal performance.Building and maintaining robust relationships with clients to foster open communication and trust.Planning, developing, and executing diverse marketing strategies including email, SMS, and pop-up campaigns, managing around 40 unique campaigns monthly.Ensuring client needs and expectations are consistently met.Enhancing email marketing results for clients.Collaborating with team members to address client requests promptly.Working synergistically with a dynamic team of marketing professionals to ensure top-notch campaign execution.

Hire Hangar is hiring a Marketing Manager with deep experience in the technology sector. This remote position is based in Cape Town, South Africa, and requires working hours that align with US time zones (EST to PST). The role offers the opportunity to influence marketing strategy for a growing tech company and collaborate with colleagues around the world. Role overview This is a full-time role for a strategic marketer who blends creativity with strong execution. The Marketing Manager will lead the design and rollout of digital campaigns, manage brand projects, and drive demand generation across several channels. The main goals are to expand the sales pipeline and increase brand recognition. Independence and a proven record of measurable results in technology marketing are important for success in this remote-first environment. What you will do Create, manage, and implement a broad marketing strategy across digital, content, email, social media, and paid advertising. Launch and oversee demand generation campaigns aimed at building the sales pipeline and reaching revenue targets. Track and improve marketing performance in SEO, SEM, paid social, and display ads. Direct content planning and production, including blogs, case studies, whitepapers, and video. Shape brand positioning, messaging, and go-to-market approaches for new product launches. Collaborate with Sales and Product teams to ensure marketing aligns with business goals. Manage the marketing budget, monitor ROI, and report on key metrics and campaign outcomes. Lead and mentor a small marketing team or coordinate with external agencies and freelancers as needed. Requirements Minimum of 5 years in marketing, including at least 2 years in a managerial or leadership role at a technology company. Proven results in B2B or B2C digital marketing, demand generation, and growth initiatives. Hands-on experience with marketing automation tools such as HubSpot, Marketo, or similar systems. Familiarity with CRM platforms and pipeline reporting (for example, Salesforce or HubSpot CRM). Strong analytical abilities and skill in turning data into actionable marketing plans. Excellent written and verbal communication, with keen attention to detail.

About Go2AfricaGo2Africa is a premier tour operator dedicated to providing exceptional travel experiences across the African continent for over 25 years. Our expertise lies in crafting journeys that are not only seamless but also deeply connected to the unique cultures and breathtaking landscapes of Africa.Each trip is meticulously designed by our experienced Africa Safari Experts who have firsthand knowledge of the regions, having explored the trails, resided in the camps, and established enduring relationships with local communities. From the initial inquiry to the moment you return home, Go2Africa is renowned for its meticulous attention to detail and commitment to creating memorable safari adventures that resonate with the soul. Our dedication to excellence has garnered us thousands of five-star reviews and accolades from prestigious platforms such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.At the core of our mission is the belief that travel should serve as a force for good. As part of Nawiri Group, every journey booked with Go2Africa contributes to the preservation of vital wilderness ecosystems and supports the communities that live within them.Role SummaryIn the role of Training Manager, you will play a pivotal part in designing and implementing comprehensive training programs for the Sales and Operations teams at Go2Africa. Your training initiatives will encompass our proprietary systems, team processes, skills development, and service content, including destination-specific training.You will be responsible for onboarding new employees as well as providing continuous development and remedial training for existing staff, ensuring they are equipped with the knowledge of any updates or changes in relevant topics.Furthermore, you will continuously evaluate training needs and adapt your delivery methods and content accordingly. This includes the creation and updating of all training materials, both new and existing.You will report directly to the Sales Enablement Manager at Go2Africa and will collaborate closely with Group HR, Group Training, Sales Directors, Operations Managers, and other key stakeholders.While primarily based at Go2Africa, this role may also require you to provide training to other companies within the Nawiri Group as needed.

About Asilia AfricaAsilia Africa proudly stands as one of East Africa's premier safari operators, embodying the essence of authenticity as captured in its Swahili name, meaning 'genuine'. Established in 2004, we have cultivated a strong reputation for delivering exceptional safari experiences while steadfastly committing to the empowerment of both people and nature within the region. With a significant presence in Tanzania and Kenya, Asilia leads various pioneering conservation projects aimed at transforming vital natural habitats into sustainable economies that benefit both the environment and local communities. Currently, we own and operate 18 lodges and camps alongside a ground handling operation, making us the first sustainable safari/lodge company in Africa to achieve a 5-star sustainability rating from GIIRS. We were also honored as one of the “Best Companies for the World” in 2013 and received the 2014 Tourism for Tomorrow Business Award.Our BeliefsWe hold the conviction that world-class travel can harmonize with the enhancement of livelihoods and the conservation of nature. Our luxurious camps and lodges are strategically located in some of the planet's most unique environments—places we are dedicated to preserving for future generations. Our mission is to transform areas that are both ecologically significant and home to often impoverished communities into enduring conservation economies that protect wildlife while providing local populations with opportunities for growth. In every department, your contributions will be integral to realizing our conservation goals.Role OverviewThe Manager of Training plays a pivotal role in designing and delivering targeted training programs for the Sales and Operations teams. This includes comprehensive training on Asilia's systems, team-specific processes, and service offerings such as destination knowledge. The Manager is responsible for onboarding new employees, providing ongoing training for existing staff, and assessing training needs to adapt delivery methods and content effectively. Additionally, the role entails formalizing all training materials, which involves creating new content and updating existing resources.Reporting directly to the Performance and Development Manager, this position requires close collaboration with Sales Directors, Operations Managers, and HR. It is important to note that this role may involve training personnel from other companies within the Nawiri Group on various soft and technical skills.

Join our team as a Training Manager, where you will play a pivotal role in enhancing the skills and performance of our workforce. In this position, you will be responsible for designing, implementing, and monitoring training programs that align with our organizational goals. You will collaborate with various departments to identify training needs and create engaging training materials. Your expertise will help drive employee development and ensure that our team is equipped with the necessary skills to succeed.

About Boldr Boldr is a global B-Corp focused on transforming client experiences by combining quality services with meaningful work. The team connects people who share values and aims to make a positive impact worldwide. Role Overview: Implementations Specialist (Marketing & SEO) This role centers on onboarding new clients and helping them get the most from Boldr’s platform. The Implementations Specialist works directly with clients to understand their business needs, configures systems to fit those needs, and delivers training and support for a smooth transition. Main Responsibilities Work with project managers to build and track project plans, schedules, and timelines. Coordinate with clients’ technical teams to configure and test systems. Guide clients through onboarding, explaining system features clearly. Handle technical setups, including integrating social media, websites, and email with Blaze. Keep detailed records of configuration settings and address implementation risks early. Lead User Acceptance Testing tailored to each client’s configuration. Location Cape Town, Western Cape, South Africa

Join Our Dynamic Team at Conquerors Direct Marketing!Are you ambitious and ready to embark on a rewarding career? We are seeking enthusiastic individuals to become part of our sales team and pave the way for a successful future. As a premier direct sales organization, we empower you to seize control of your financial destiny and build your own thriving business.What You Will Gain:Opportunity to establish your own business from the ground upEnhance your skills in sales, marketing, and leadershipUnlimited income potential – your earnings are only limited by your ambitions!Continuous training and professional developmentCollaborative and supportive team environmentTravel opportunities, both locally and internationallyStaff accommodation available (subject to terms and conditions)Your Responsibilities:Develop and manage your own sales networkAchieve and exceed sales targets while providing exceptional customer serviceParticipate in training sessions to enhance your skillsRecruit and mentor new team membersQualifications:Updated CVCertified matric certificate or NCV4 equivalentCertified copy of your ID (issued within the last 3 months)Ready to become part of the Conquerors family? Complete your application today and let’s get started!

As an Assistant Manager in Process Training, your primary responsibility will be to provide comprehensive product and technical training to the designated operational business unit. This pivotal role in learning and development ensures that agents and operational teams possess the essential tools and skills required for achieving optimal performance consistently.Key Responsibilities:Facilitate training for new hires, including refresher courses, up-skilling, and cross-training, while conducting assessments and providing daily support.Oversee a cohort of trainees on a daily basis, managing group administration and follow-up activities.Assist in the nesting phase and business-as-usual operations, while conducting and reporting on training needs analysis.Maintain learner records in compliance with client requirements.

Become a part of the Hire Hangar team and collaborate with rapidly expanding global organizations while establishing a fulfilling, long-term remote career.Job Title: YouTube Marketing Specialist / Podcast Production ExpertLocation: RemotePosition Type: Full-timeReports To: CEO or Executive LeadershipJob Summary:As a YouTube Marketing Specialist and Podcast Production Expert, you will play a versatile role that merges creative content marketing, social media strategy, and podcast production. Your primary responsibility will be to develop and implement a comprehensive podcasting pipeline while enhancing YouTube and social media strategies to boost traffic, engagement, and brand recognition. This position demands exceptional project management abilities, meticulous attention to detail, and a strong understanding of digital tools and audience growth techniques.Key Responsibilities:Oversee and manage the complete guest pipeline for a recurring podcast series, identifying ideal guest profiles using platforms such as LinkedIn Sales Navigator and handling outreach and communication throughout the process.Facilitate pre-interview briefings, post-recording follow-ups, and calendar scheduling to ensure a seamless experience for guests.Collaborate with video editors to guarantee timely and high-quality production and publication of each podcast episode.Drive the YouTube content strategy with an emphasis on SEO, thumbnail optimization, and viewer retention, leveraging analytics to inform creative decisions.Manage both organic and paid promotions across social platforms to maximize engagement and content reach.Design branded assets and visual content using tools like Canva or Adobe Photoshop, ensuring brand consistency across all platforms.Compose and distribute weekly newsletters to engage an audience of podcast listeners, subscribers, and potential users of a SaaS platform.Generate and publish supplemental blog content on WordPress to enhance discoverability and reinforce key messages from podcast episodes.Monitor and interact with podcast and video audiences, responding to comments, reviews, and feedback in a timely and thoughtful manner.Utilize HubSpot CRM to manage workflows, track guest communications, and report on marketing funnel performance.Assist in the creation of how-to content and feature descriptions that enable users to maximize their experience with SaaS offerings.

Job OverviewTransPerfect is on the lookout for an experienced Performance Marketing Specialist to spearhead our paid digital marketing initiatives across multiple channels. This pivotal role is responsible for the setup, optimization, and analytics of campaigns that drive pipeline growth and revenue generation.Key ResponsibilitiesOversee and manage paid search, social media, and display campaigns across various platforms.Develop and test compelling ad copy aligned with buyer intent and persona requirements.Execute Account-Based Marketing (ABM) programs and nurture journeys through email and paid channels.Utilize automation and AI tools for ongoing campaign optimization.Monitor and report on campaign performance across various pipeline stages.