Transformation Manager

Support, Innovate, Transform: Your Next Career Move at Ten GroupJoin our vibrant team at Ten Group as a Transformation Manager, a pivotal role that shapes our strategic vision and drives impactful change across the organization. In this multifaceted position, you will enhance decision-making and execution across our core business areas and operations.As Ten …

Join Ten Group as a Transformation AnalystAre you ready to support, innovate, and transform? Ten Group is seeking a proactive Transformation Analyst to join our dynamic team in Cape Town. This pivotal position offers a chance to influence the strategic direction of our company, enhancing decision-making and execution across critical business operations.As we experience rapid growth, your role will be essential in leading transformation initiatives focused on Change and Transformation. You'll drive the adoption of mission-critical processes and deliver actionable insights through detailed analyses to uncover opportunities for growth, automation, and operational efficiencies.Work with cutting-edge technology and collaborate with leaders across various sectors of the business. This role is designed to evolve, providing pathways to key managerial positions within Operations, AI Products, or Technology. You will report to the Transformation Director, necessitating close collaboration with senior leadership, including C-level executives, to analyze existing processes and identify areas for efficiency improvements through enhanced outputs or automation.Take the helm on complex transformation projects from inception to completion—defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes aligned with strategic objectives and clear ROI tracking.Your contributions may include leveraging generative AI technologies to integrate, automate, and enhance business processes, from transforming member engagement to creating frameworks that enable departments to operate more efficiently, or designing and launching innovative service channels.

About Interpath Advisory Interpath Advisory is an international consultancy known for its expertise in advisory, deals, and restructuring. Since launching in 2021, Interpath has built a presence in the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong, and Singapore. The firm is committed to independent, ethical, and agile client service, aiming to become a leading global advisory business by 2030. Role Overview: Assistant Manager & Manager, Transformation & Strategic Change (Special Projects) Based in Cape Town, this role sits within the Special Projects team, which drives organic growth by investing in new service lines, building capabilities, and leading performance improvement initiatives. The team works closely with senior leadership and the Executive Committee, focusing on high-impact business outcomes. Assistant Managers and Managers will contribute to strategic change projects and value creation efforts. The position combines commercial and financial analysis, program delivery, and stakeholder engagement. Producing executive-level outputs, such as presentations, steering packs, and trackers, is essential. The role also requires sound judgment to challenge assumptions and keep initiatives focused on outcomes. Occasional travel (up to one or two trips per year) to the UK and other Interpath offices may be required. Key Responsibilities Lead implementation of the value creation plan, managing complex project workstreams and smaller initiatives from scoping through execution and benefits tracking. Direct analytical work that supports decision-making, including business unit reviews and operating model assessments. Translate analysis into actionable recommendations and detailed plans with clear ownership, timelines, and dependencies. Set up and maintain benefits baselines and live trackers for milestones, benefits, risks, and actions. Oversee governance and reporting for assigned programs, including planning, RAID logs, decision and action logs, and preparation of steering packs. Develop decision-ready materials for senior forums, supporting the Executive Committee and producing Board-level documents when needed. Location Cape Town, Western Cape, South Africa

Ten Group is seeking a CRM Transformation Analyst - Zoho Specialist in Cape Town. This hybrid role centers on maximizing the value of the Zoho CRM platform, blending commercial awareness with technical skill to support business growth and operational improvement. Role overview The CRM Transformation Analyst takes ownership of daily CRM performance, focusing on system optimization, data quality, and user adoption. The position involves configuring workflows and reports, translating business needs into practical solutions, and engaging with stakeholders to drive behavioral change across the organization. What you will do Oversee the daily effectiveness and performance of Zoho CRM. Work with teams to gather requirements and improve usability. Configure workflows, automations, pipelines, dashboards, and reports within the CRM. Promote consistent adoption, maintain data integrity, and ensure system compliance. Monitor CRM usage and identify opportunities for ongoing improvement. Act as the main liaison between business units and the CRM system. Translate business requirements into system configurations and solutions. Provide training, support, and guidance to users to enhance CRM capabilities. Challenge current processes and drive necessary changes confidently. Analyze CRM and commercial data to generate actionable insights. Support decision-making through clear reporting, dashboards, and KPIs. Contribute to process improvement and transformation initiatives. Identify and support automation and efficiency enhancements, including low-code and data-driven solutions. Assist with analytics and reporting to improve operational outcomes. Requirements Experience working with Zoho CRM in a commercial or technical capacity. Comfortable balancing strategic and hands-on tasks. Strong stakeholder engagement and communication skills. Ability to drive change and promote system adoption across teams.

Join Our Transformation Team as an Inventory SpecialistLocation: Cape TownPosition Type: Full-Time (Hybrid – 2 days in-office)Working Hours: Aligned with UK time, reporting to the UK-Based Head of TransformationsWe are seeking a detail-oriented and commercially savvy Inventory Specialist to enhance our Transformation team. This is a critical operational role overseeing the entire lifecycle of our valuable furniture inventory.Your responsibilities will include managing warehouse operations, stock planning, purchasing, installation cost control, and recovery of offboarded items. Our extensive furniture inventory is vital for our operations, continuously moving in and out of properties as homes are onboarded and sold. As an Inventory Specialist, you will ensure this process runs smoothly and effectively, safeguarding one of our most important assets while delivering projects efficiently and cost-effectively.This role offers extensive cross-functional collaboration opportunities across Design, Finance, Client Success, and Project Management, making it ideal for individuals who possess strong operational acumen, commercial insight, and a passion for furniture and interiors.Your ResponsibilitiesAs the Inventory Specialist, you will serve as the operational hub for furniture inventory management, translating project demands into stock availability, effective warehouse planning, and seamless onboarding and offboarding processes.Key Responsibilities Include:Ensuring inventory availability and accuracyManaging relationships with warehouse partnersOverseeing purchasing and forecastingControlling installation costsHandling offboarding recovery and resale decisionsSupporting operational scalability as the business expands

Hire Hangar is looking for a Lead Data Analyst to drive business strategy by turning data into actionable insights. This position is fully remote and based in Cape Town, South Africa. The role offers the opportunity to work with international organizations while establishing a long-term remote career. Role overview The Lead Data Analyst plays a central role within the Analytics team. The focus is on exploring complex datasets, shaping data strategies, and translating analytical results into clear recommendations. Collaboration is key: frequent partnership with marketing, product, and operations teams is expected to uncover trends, forecast outcomes, and support business decisions. Mentoring is also part of the job, with responsibility for helping analysts grow their technical and business skills. What you will do Create and apply analytical frameworks that align with business objectives. Engage with stakeholders to transform business questions into data projects. Design and maintain dashboards, reports, and advanced analytics models. Mentor junior analysts, promoting high data quality and effective storytelling with data. Suggest process improvements based on data analysis. Keep up to date with analytics tools, industry trends, and best practices. Requirements Minimum of 3 years' experience in data analysis or business intelligence. Strong command of SQL and Python or R for analysis and statistical modeling. Experience with BI tools such as Tableau, Power BI, or Looker. Proven ability to lead projects and teams. Excellent communication skills, able to explain complex data to non-technical audiences. Tools and technology Proficiency in Python, SQL, or Scala. Familiarity with pipeline orchestration tools like Apache Airflow or dbt. Experience working with cloud data warehouses (Snowflake, BigQuery, or Redshift). Understanding of cloud platforms including AWS, GCP, or Azure. Experience with Kafka or Spark is an advantage. Comfort with Google Workspace.

We are seeking a dynamic and experienced Manager of Workforce Management to join our team at Boldr. In this pivotal role, you will oversee workforce planning and optimization strategies, ensuring that we effectively manage our human resources to meet our business goals. Your leadership will be crucial in fostering a productive environment and driving operational excellence.If you are passionate about workforce management and thrive in a remote work setting, we want to hear from you!

Join our dynamic team as a Group Manager for Workforce Management, where you'll lead initiatives that optimize workforce efficiency and enhance service delivery. In this role, you will be responsible for strategizing and managing workforce operations, ensuring that our teams are equipped to meet the evolving demands of the business.The ideal candidate will possess strong leadership skills and a proven track record in workforce management. You will collaborate closely with various departments to implement best practices and drive continuous improvement.

Join WNS Global Services as a Group Manager - Workforce Management, where you will lead a dynamic team to optimize workforce strategies and enhance operational efficiency. This position offers a unique opportunity to drive performance improvements, manage resource allocation, and implement innovative solutions in a fast-paced environment.

Join WNS Global Services as a Group Manager for Workforce Management, where you will lead a dynamic team dedicated to optimizing workforce efficiency and productivity. In this pivotal role, you will oversee strategic planning, resource allocation, and performance analysis to ensure operational excellence. Your leadership will drive innovation and foster a collaborative team environment.

Role overview Accor Hotels is hiring an IT Manager in Cape Town to guide technology operations in a hospitality environment. The position centers on keeping IT systems dependable and providing support that helps both guests and hotel staff in their daily activities. Key responsibilities Direct daily IT operations to keep hotel systems functioning without disruption Introduce and manage technology solutions that enhance guest services and streamline internal workflows Collaborate with various departments to identify technology needs and resolve technical issues quickly

We are looking for an enthusiastic and proactive Assistant Manager for our Workforce Management (WFM) team. In this role, you will play a crucial part in optimizing workforce efficiency, managing schedules, and supporting operational strategies to enhance service delivery. You will collaborate with various departments to ensure that our staffing aligns with business needs and customer demands.

Role Overview The General Manager - Workforce Management leads efforts to improve operational performance and workforce efficiency at WNS Global Services in Cape Town. This role oversees the design, rollout, and management of workforce strategies that support business goals. Key Responsibilities Guide teams in planning and executing workforce management initiatives Ensure effective allocation of resources across operations Monitor performance metrics and drive improvements Work to achieve high levels of customer satisfaction What We Look For Experience managing workforce optimization or similar functions Proven ability to lead teams toward operational targets Strong track record in management roles

Role Overview Keen is seeking an Operations Manager in Cape Town, Western Cape, South Africa. This role leads daily operations and drives improvements across departments. The Operations Manager works closely with teams throughout the company to strengthen processes and support service delivery. What You Will Do Oversee operational workflows to maintain efficiency and consistency Develop and implement strategies for process improvement Manage resources to support business goals Work with cross-functional teams to deliver high-quality service

Join our dynamic team as an Assistant Manager - Workforce Management Planner at WNS Global Services. In this pivotal role, you will be responsible for optimizing our workforce management strategies to enhance operational efficiency. Your expertise will directly contribute to our mission of delivering exceptional service to our clients.As an Assistant Manager, you will collaborate with cross-functional teams to forecast demand, schedule resources, and monitor performance metrics. Your analytical skills will be crucial in identifying trends and recommending improvements to our planning processes.

About Happy PayHappy Pay is an innovative ad-subsidized payments network that empowers South Africans by providing access to zero-cost instalments at checkout. Our unique model combines merchant fees with a performance-based advertising platform that connects high-intent shoppers to relevant brands. Our mission is to save consumers millions in interest and fees while helping merchants enhance conversion rates, increase average order values, and foster repeat sales.About the RoleWe are seeking a dynamic and creative Marketing Manager to join our expanding team. In this pivotal role, you will be responsible for executing diverse marketing campaigns, refining our brand voice, and ensuring that every activation — from email to events — aligns with a coherent and compelling narrative.You will collaborate closely with the Head of Marketing and work alongside teams in sales, product, and design to ensure our messaging remains sharp, consistent, and impactful. Additionally, you will partner creatively with our Social Media Manager to develop exciting ideas and activations that invigorate the Happy Pay brand across all channels. This role is perfect for someone who is culturally aware, stays updated with the latest trends, and knows how to align current events with brand messaging. You should think in terms of campaigns, pay attention to details, and derive genuine satisfaction from seeing successful implementations of big ideas.Key ResponsibilitiesBrand ManagementUphold the Happy Pay brand, ensuring consistency in tone, visual identity, and messaging across all platforms and touchpoints.Develop and maintain comprehensive brand guidelines and templates for use throughout the organization.Review marketing materials to ensure all communications are polished and reflective of the brand identity.Adapt the brand as the business evolves, ensuring it remains fresh, relevant, and distinctive.Campaign Planning & ExecutionOversee the end-to-end planning and execution of integrated marketing campaigns across digital, email, social, and offline channels.Monitor cultural trends, platform developments, and industry news to ensure campaigns are timely, relevant, and connected to current events.Work closely with the Social Media Manager to develop engaging activations and campaign concepts that resonate across owned and earned channels.Manage campaign timelines, assets, and deliverables, ensuring alignment and progress among all stakeholders.Brief creative teams, agencies, and freelancers to produce high-quality assets on schedule.Email MarketingSupport Happy Pay's email marketing initiatives, including consumer newsletters, merchant communications, and promotional campaigns.Build and maintain segmented audiences to ensure targeted messaging reaches the appropriate recipients.

About Euromonitor InternationalEuromonitor International is the global leader in market data analytics and research, empowering organizations with comprehensive insights into markets, industries, economies, and consumers. Our extensive data and analysis provide invaluable support to businesses looking to expand and thrive in a competitive landscape.About the RoleThe Procurement Manager will play a key role in enhancing the organization's procurement capabilities by spearheading sourcing initiatives, supporting category strategies, boosting supplier performance, and strengthening governance across various spending tiers. With operations spanning 16 international offices and managing a diverse portfolio that includes short-tail and mid-value spend, the Procurement Manager is tasked with delivering measurable commercial value while ensuring robust governance and close collaboration with business stakeholders and Legal.Reporting directly to the Head of Procurement, the Procurement Manager will oversee low- to mid-complexity sourcing events, manage supplier performance, and facilitate data-driven reporting and continuous improvement activities. Furthermore, this position will ensure structured oversight of high-volume short-tail procurement to guarantee efficient and compliant operations.Key Responsibilities1. Strategic Sourcing & Category LeadershipLead comprehensive RFx processes for low- and mid-complexity spend, encompassing RFx design, supplier evaluation, and negotiation.Assist in developing category and mini-category strategies, focusing on consolidation, supplier rationalization, and identifying cost-efficiency opportunities.Manage the intake and renewals pipeline, ensuring visibility and timely actions.Foster competitive tension within relevant categories and support supplier evaluations.2. Supplier Relationship & Performance ManagementOversee daily supplier interactions for short-tail and mid-value spend.Track Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and service performance, implementing corrective actions as necessary.Monitor market supply trends and incorporate insights into category strategies.Lead contract renewal negotiations and restructured contracts to maximize value and mitigate risk.3. Contract Lifecycle & GovernanceReview standard contract terms and collaborate with Legal on higher-risk agreements.Ensure compliance with procurement governance, thresholds, and due diligence requirements.Maintain accurate supplier and contract metadata across systems.Ensure all obligations, renewals, and contract modifications are documented and executed.4. Commercials, Financials & Value DeliveryCreate comparison models and support reporting on savings, cost avoidance, and value delivery.Monitor budgets and forecast impacts.

DigiCert Inc. seeks a Risk Manager based in Cape Town. This role centers on finding, evaluating, and managing risks that could influence company operations and future plans. Key responsibilities Identify and assess risks that may impact business activities and long-term goals Develop and implement risk management strategies in line with company objectives Collaborate with teams across the organization to address and mitigate risks Support compliance efforts through effective risk controls and processes Collaboration This position works closely with various departments to ensure risk management practices align with both operational needs and regulatory requirements.

Role Overview Accor Hotels in Cape Town is hiring a Security Manager to lead daily security operations. This role focuses on protecting guests, staff, and property while supporting a welcoming environment throughout the hotel. What You Will Do Oversee all security activities across the property Implement and maintain safety policies and procedures Manage emergency response plans and coordinate actions during incidents Support the team in upholding a safe atmosphere for guests and employees Impact Your leadership will help ensure a secure setting for everyone at the hotel, directly supporting guest satisfaction and smooth operations.

Role overview The National Events Manager at Red Bull GmbH, based in Cape Town, leads the full cycle of national event planning and execution. This position shapes events that embody the Red Bull brand, ensuring each project captures attention and connects with consumers. Collaboration with teams across the business is central to delivering events that leave a lasting impression. What you will do Plan and manage national events from the initial concept through to on-site execution. Coordinate with cross-functional teams to align on event objectives and logistics. Oversee all event operations, maintaining high standards and creating memorable experiences for attendees. Use strategic thinking and strong organizational skills to ensure each event meets its goals.