Customer Service Representative at Nuitée | Casablanca

About NuitéeNuitée is revolutionizing the global travel industry by developing an API-centric infrastructure designed for seamless connectivity across various sectors. Founded in 2017, we are dedicated to simplifying the complex travel ecosystem, enabling hotels, OTAs, fintechs, and super-apps to deliver dependable travel solutions effortlessly. Our platform…

Deliverect builds an API-first platform that helps food and retail businesses manage both on-premise and off-premise operations. Our technology connects commerce channels, making it easier for companies to sell and deliver wherever their customers are. The work here shapes how businesses reach and serve people in a rapidly changing market. About the Growth Team The Growth team partners with customers to help them get the most from Deliverect’s platform. Team members collaborate closely with clients, learning their business needs and offering tailored support. The goal: strong relationships, practical solutions, and strategies that help customers grow and succeed. Role Overview: Enterprise Customer Success Manager The Enterprise Customer Success Manager acts as a key partner for Deliverect’s largest clients. This role focuses on driving product adoption and building long-term loyalty across a portfolio of enterprise accounts. Expect to work closely with both customers and internal teams, including Product and Support, to ensure clients achieve their goals with Deliverect. Retention and revenue growth depend on the support and insight provided in this position. A data-driven approach to customer health is central to the work. Requirements Fluency in both English and French, with strong written and verbal communication skills. Work location: Casablanca.

We are seeking a dynamic and experienced Service Delivery Manager to join our team in Casablanca. In this pivotal role, you will be responsible for ensuring the seamless delivery of our services to clients, driving customer satisfaction, and leading a team of professionals.The ideal candidate will possess a strong background in service management, excellent communication skills, and a passion for delivering exceptional results. If you thrive in a fast-paced environment and are committed to excellence, we want to hear from you!

Join LEONI as a C-S-E-SE Technologist specializing in tooling preparation within our innovative production facility in Casablanca. This role is critical to ensuring optimal production efficiency and quality in our manufacturing processes. You will collaborate with cross-functional teams to implement advanced tooling solutions and drive continuous improvement initiatives. Your expertise will directly contribute to enhancing our production capabilities and meeting customer demands effectively.

Êtes-vous prêt(e) à plonger dans l'univers captivant des services B2B ?Bienvenue chez VEO Worldwide, votre tremplin vers une carrière enrichissante et dynamique ! Avec 19 ans d'expérience, nous transformons le secteur des affaires en Europe.Notre histoire a commencé avec NOZ, le leader européen du déstockage, qui a commencé son expansion en Europe de l'Est et en Afrique en 2006. Leur vision audacieuse et leur énergie nous ont inspirés.Chez VEO, nous nous engageons à développer des solutions novatrices pour aider les entreprises à maximiser l'utilisation de leurs stocks invendus, que ce soit des anciennes collections, des produits à date courte ou des commandes annulées. L'efficacité est au cœur de notre mission ! De plus, nous avons des bureaux dans neuf pays, et nous avons le plaisir d'annoncer l'ouverture d'un nouveau bureau en Inde en 2024 !Aujourd'hui, nous franchissons une nouvelle étape avec l'ouverture de notre bureau à Casablanca, Maroc.Nous souhaitons renforcer notre équipe et recrutons un(e) :Chargé(e) de recherche en Recrutement – CasablancaRejoignez une équipe passionnée, ancrée dans des valeurs d'engagement, de transparence, de solidarité, d'amélioration continue et de compétence. Ces valeurs sont bien plus que des mots pour nous – elles orientent toutes nos actions.Ensemble, faisons la différence !

Join LEONI, a global leader in the development of wiring systems and cable technology, as an Advanced Customer Service Specialist. In this role, you will be responsible for delivering exceptional service to our clients, ensuring that their needs are met efficiently and effectively.Your key responsibilities will include managing customer inquiries, resolving issues, and providing detailed product information. You will work closely with various teams to enhance customer satisfaction and contribute to our commitment to quality.

Join Wavestone as a Consultant Intern in Casablanca and embark on a transformative journey where you will gain hands-on experience in consulting. Collaborate with a dynamic team to deliver innovative solutions to our clients while developing your skills in a fast-paced environment. This internship offers a unique opportunity to enhance your professional growth and contribute to impactful projects.

We are seeking a passionate and dynamic Community Lead to join our team in Casablanca. In this role, you will be responsible for fostering community engagement, driving initiatives, and enhancing the overall experience of our community members. Your leadership will help cultivate a vibrant community culture, ensuring that members feel valued and connected.

JYSK seeks a Sales Assistant based in Casablanca to create a welcoming atmosphere for shoppers. This role centers on customer interaction and maintaining the store’s appearance. What you will do Welcome customers as they enter and assist them during their visit Answer questions about products and help shoppers find what fits their needs Ensure displays are orderly and the store remains clean and inviting This position supports both the customer experience and the daily upkeep of the store environment.

Are you passionate about making a difference in your work? Do you want to contribute to transforming the way people connect, celebrate, and engage with events?If you're eager to challenge conventions and innovate alongside a dynamic team, then we invite you to join us.webook.com is a premier event ticketing and experience platform recognized for its creativity, flexibility, and scalability. We have facilitated some of the largest events in the region, achieving over 2 billion SAR in ticket sales, and are now setting our sights on global expansion.Role Overview We are on the lookout for a meticulous and proactive Accountant with robust expertise in Odoo ERP. You will be responsible for managing daily accounting functions, ensuring precise financial reporting, and assisting the Finance Director in upholding stringent financial controls. The ideal candidate will possess experience in the digital/technology industry and a comprehensive understanding of both Moroccan and international accounting standards. Key ResponsibilitiesOversee full-cycle accounting operations including accounts payable, accounts receivable, and general ledger transactions within Odoo ERPProcess and reconcile high-volume financial transactions associated with ticket revenue, commissions, and event organizer settlementsPrepare monthly, quarterly, and annual financial statements along with management reportsConduct bank reconciliations and ensure the accuracy of all financial recordsHandle VAT calculations, tax filings, and ensure adherence to Moroccan tax regulationsSupport revenue recognition processes in accordance with IFRS 15, especially for commission-based and intermediary revenue modelsManage fixed assets register, depreciation schedules, and inventory accounting within OdooAssist in budget preparation, variance analysis, and cash flow forecastingEnsure proper segregation of company and client funds held as intermediariesCustomize and enhance Odoo accounting modules to streamline workflows and reportingCollaborate with the Finance Director on internal controls, audit preparation, and compliance obligationsPrepare and submit statutory reports to Moroccan regulatory authorities

Parts24, a subsidiary of Auto24, is seeking a motivated E-commerce Intern to join our dynamic team in Casablanca.Main Responsibilities:Assist in various E-commerce activitiesUpdate and manage product informationMonitor daily operations, including orders and internal coordinationContribute to digital and commercial initiativesProvide support to the team in various tasks related to E-commerce

Join Scalian as a Senior Accountant and play a vital role in our financial operations. You will be responsible for managing financial reports, ensuring compliance with regulations, and supporting the financial decision-making process. Your expertise will help drive the company’s financial strategy and performance.

Join Inetum2 as a PMO intern and gain hands-on experience in project management operations. This is an exciting opportunity to develop essential skills while working in a dynamic team environment.

We are seeking a skilled Transition Manager to join our dynamic team at inetum2. The successful candidate will be responsible for overseeing and managing the transition processes within our organization, ensuring seamless integration and implementation of new projects. You will collaborate with cross-functional teams, provide strategic direction, and facilitate communication to achieve successful outcomes.

As a C-S-E-SE Technologist specializing in Tooling Preparation, you will play a crucial role in managing the acquisition and deployment of rework tools, handy tools, clip guns, and other essential equipment during product transitions and new product introductions. Your expertise in Change Management and Project Management will be vital as you serve as the key liaison between our production engineers and suppliers for newly designed tools.Your responsibilities will include the installation and support of innovative tooling processes, including foaming tools and molding tools, as well as advanced technologies such as robotics, Automated Guided Vehicles (AGVs), and virtual reality applications. You will also be tasked with creating Maintenance Working Instructions for all tool types, ensuring the Maintenance team is effectively trained and coached.In this role, you will establish setup parameters and maintain accurate data within our systems for necessary tools. You will coordinate manufacturing and/or service providers to deliver auxiliary tools, fixtures, and non-standard equipment. Additionally, you will lead efforts in constructing and modifying assembly facilities per standards during product changes and new introductions, aligning with our process flows and project plans.Further, you will define and maintain the spare parts database, ensuring all necessary information is captured and initial spare parts are ordered. You will implement lessons learned and best practices, actively sharing insights across the Production Management network and country plants.Finally, you will create and review local work instructions and training materials for the Production Maintenance team regarding tool operations and monitor the traceability of ordered tools and material status for configuration tests and validations. Your support will also be crucial in executing technical changes based on drawing and quality management requirements.

Join Our Team as a Product Manager!At Theodo, we have been supporting innovative companies since 2009 in the design, development, and deployment of ingenious digital products, leveraging the best of technology and lean methodologies.Our unique approach is founded on three core principles:- Expertise in key technologies for product design and development;- Creating value for our clients is our top priority at every project stage;- We hire the best digital talent and nurture their ingenuity through lean practices.Theodo has experienced exceptional growth over the past 15 years, with over 700 passionate Theodoers, primarily Software Engineers dedicated to continuous improvement. Our growth has led us to organize specialized entities by technology (Theodo Apps, Theodo Cloud, Theodo Data & AI) and by industry (Fintech, Govtech, Healthtech, Consumer Products). By 2025, we aim to generate €100M in revenue.Theodo's journey in Morocco began in 2017 with the establishment of Nimbleways, a tech company founded by a Moroccan entrepreneur aspiring to create world-class technology in Morocco. Nimbleways joined Theodo in 2019 and adopted its name shortly thereafter.Today, Theodo boasts over 80 Theodoers in Casablanca, sharing the same mission as our colleagues in Paris and London: to support scale-ups and large enterprises in Morocco and internationally in designing, developing, and maintaining ingenious digital products.Your Future Responsibilities:- Ensure successful delivery: Coordinate with the entire project team to deliver complex features on time and to the quality expected by the client.- Guarantee client satisfaction: Build a trusting relationship with your client while making the right trade-offs for the project, the client, and the teams.- Adopt agile methodologies and lean management to minimize dependencies and drive project progress.- Model product value to ensure we produce high-impact products that meet client needs.

The TransPerfect TechOps team has played a crucial role in our company’s achievements over the past decade, providing innovative technology and services that significantly enhance the experiences of our clients and employees alike. From streamlining workflow processes for staff to powering the essential services of our GlobalLink platform, we are dedicated to creating scalable client interfaces that empower users to effortlessly navigate complex systems.To learn more about our solutions, please visit: https://globallink.transperfect.com/When applying, please submit your CV in English.This position offers:An influential role within a vibrant QA team, part of a technology division in the world’s largest provider of language services and technology solutions.The chance to make a tangible difference in product testing, direction, and development.Collaboration with colleagues worldwide in a cross-functional team.

Join CXG, a premier global customer experience agency dedicated to enhancing the journey for luxury and premium brands. We specialize in transforming transactional interactions into lasting relationships and emotional connections that drive profitable growth.With an extensive network of over 170 customer experience experts across 70 countries, we partner with brands to assess their customer interactions and develop initiatives that nurture a robust service culture and business ethos.Are you an aficionado of luxury shopping? Do you relish providing feedback on your experiences with high-end brands?If so, we want you on our team! As a CXG Evaluator, you will engage in discreet evaluations of your favorite luxury retailers in sectors such as cosmetics, fashion, jewelry, watches, and automobiles, offering valuable insights based on your experiences.Apply today to immerse yourself in the luxury retail world and champion exceptional service!

About TransPerfectAt TransPerfect, we believe in more than just employment; we cherish our people as our greatest asset. Each of our 100+ offices boasts a unique identity and rewards tailored to their regions. We are on the lookout for talented engineers to join our expanding team, working on high-impact, enterprise-level software that is integral to our success. With our ongoing growth, we are positioned to deliver innovative, tech-driven solutions that address business challenges. This is a thrilling opportunity to develop software that directly influences our daily operations and overall performance. Become part of a truly global team at an industry leader with an entrepreneurial spirit, and leave your mark by crafting next-generation applications leveraging cutting-edge technologies. At TransPerfect, the possibilities are endless; our AI/ML solutions are transforming the standards of the language industry, and your contributions could be a pivotal part of this transformative journey.About the RoleIn this role, you will design, develop, and document new project requirements, specifications, and timelines, along with coding new features and maintaining web applications.

Rejoignez notre centre de livraison à Casablanca en tant qu'expert en ELK Ops au sein d'une équipe dynamique.Vos responsabilités incluront :Gestion et maintenance d'une plateforme ELKDéveloppement et déploiement de pipelines de collecte et d'indexationSupport lors de l'intégration de nouveaux produitsContributions à l'analyse stratégique de l'architecture et des outils d'observabilitéFourniture de scripts, configurations et documentation technique