Level 1 IT Support Specialist

Role OverviewAs a Level 1 IT Support Specialist at vbp, you will be the initial point of contact for users requiring technical assistance with software applications, hardware, and various IT-related challenges. Your responsibilities will encompass troubleshooting issues, diagnosing problems, and delivering effective solutions to ensure an optimal user experi…

QIMA is seeking an Audit Support Specialist based in Cebu City. This entry-level position is part of the Audit Services department and centers on supporting auditing processes and compliance work. Role overview The Audit Support Specialist assists with a range of tasks that help keep audit projects organized and compliant. The role is designed for those starting out in the field, with training and guidance provided by the team. What you will do Support daily audit operations and handle related administrative duties Collaborate with auditors and compliance staff to help ensure process accuracy Assist with documentation and maintain records for audit projects Who should apply This role is well suited to individuals interested in beginning a career in auditing or compliance. QIMA offers training and support to help new team members grow in this area.

Role overview The Customer Support Coordinator at QIMA in Cebu City acts as the first point of contact for customers. This role focuses on answering questions and resolving concerns to ensure each customer has a smooth experience. What you will do Respond to customer inquiries, offering prompt and clear support Troubleshoot and resolve issues raised by customers Collaborate with teams throughout the company to help improve service quality

Eram Talent is on the lookout for an enthusiastic and experienced Media & Communications Specialist with a focus on Upstream & Gas to become a pivotal part of our dynamic team in Saudi Arabia. This role involves the strategic development and implementation of communication initiatives that effectively showcase our company’s endeavors, projects, and milestones in the upstream and gas industries.The successful candidate will collaborate closely with both technical teams and senior management to create engaging narratives, produce content across diverse media platforms, and cultivate relationships with key stakeholders, including media personnel. This role is vital in amplifying our presence and reputation within the sector.Should you be selected, your primary work location will be onsite in Saudi Arabia.

Join our dynamic team at Qima as a Seasonal Protocol Specialist. In this exciting role, you will be an integral part of our inspection department, ensuring that our protocols are upheld during peak seasons. This position is designed for individuals who are eager to learn and grow in a fast-paced environment.

Join our innovative team at tasq-work as a Technical Help Desk Specialist for a leading Telecommunications voice account in Cebu City. In this role, you will manage inbound calls related to internet service issues, providing prompt resolutions through remote troubleshooting or field support. Your expertise will help us achieve outstanding service levels and enhance customer satisfaction. Key Responsibilities:Handle inbound customer inquiries regarding broadband, fiber, and internet connectivity challenges.Drive sales by cross-selling and upselling telecom plans during customer interactions.Identify and troubleshoot issues such as loss of connectivity, slow internet speeds, and device failures.Perform remote diagnostics, including modem and ONT resets, profile refreshes, and configuration checks.Guide customers through basic device inspections and reboot procedures.Document, track, and resolve issues using CRM and ticketing systems.Escalate complex issues to field engineers or the NOC with accurate diagnostics.Work collaboratively with internal teams to meet repair SLAs and turnaround times.Provide timely updates to customers while managing their expectations effectively.Maintain high standards of call quality and documentation, ensuring regulatory compliance.

Join CallTek, a global frontrunner in white-label technical support, serving technology operators across the globe for more than two decades. With a workforce exceeding 10,000 across nine countries, we provide around-the-clock engineering, software development, customer support, and field services. Our solutions are fortified by industry-leading security certifications and cutting-edge AI technology, ensuring secure and efficient support for our partners. Embark on a rewarding career journey with us!Address and resolve escalated technical issues from Tier I Support, ensuring thorough troubleshooting and prompt solutions.Collaborate with Engineering teams to identify, document, and rectify product or system defects.Perform comprehensive analysis and research on recurring customer issues to devise long-term solutions and best practices.Provide technical guidance and training to Tier I engineers, enhancing their troubleshooting and customer support capabilities.Keep detailed records of issues, resolutions, and customer feedback within the support ticketing system.Assist in creating and updating technical documentation, FAQs, and internal knowledge base articles.Remain informed about product updates, system changes, and industry trends to guarantee accurate and effective support delivery.

Role OverviewAs a Technical Support Associate (TSA) specializing in Paraplanning at vbp, your primary objective will be to leverage your technical knowledge to enhance the capabilities of our Paraplanners. You will deliver essential training, coaching, and support on various technical projects as instructed by your Line Manager.The TSA role may also serve as an extension to billable client roles, similar to the previous ‘Universal Role’. When appointed to this role, you will adhere to the Universal KPIs for the duration of that assignment, which is typically capped at three months.Key Responsibilities:Oversee the internal support channel, VBP Assist, to deliver real-time assistance.Manage various channels and projects efficiently.Conduct technical development coaching sessions with Frontline Team Members.Assist Line Managers and Frontline Team Members in identifying skill gaps and facilitating team upskilling initiatives.Support both internal and client-focused projects as directed by Technical Leads.Collaborate with Technical and Learning & Development teams to create, support, and review training and development plans.Provide assistance with Technical Requests from the Technical Team.Work collaboratively with other departments on training, development, and projects.Complete administrative tasks as assigned, which may include maintaining work trackers and utilizing platforms like Asana.Participate in ongoing Continuing Professional Development (CPD) activities aligned with VBP’s CPD policy.Universal AssignmentsAs directed by the Line Manager, you may occasionally be responsible for completing assignments in a Universal role, which will be determined by demand.

Role OverviewAs a Technical Support Associate (TSA) within our Client Services team, your primary objective will be to leverage your technical expertise to provide outstanding support to our Financial Planning Assistants. This includes delivering training, coaching, and managing projects as instructed by your Line Manager.The TSA role also provides an opportunity to support billable client roles, akin to the previous ‘Universal Role’. Should a TSA be called upon to fulfill the requirements of this Universal role, they will adopt the associated KPIs during that period.Universal assignments will be determined based on demand and the Technical Support Manager's discretion, with each assignment lasting no longer than three months.Main Responsibilities:Oversee the internal support channel, VBP Assist, to offer real-time assistance.Manage various channels and projects effectively.Conduct technical development coaching sessions for Frontline Team Members.Assist Client Service Managers (CSM) and Frontline Team Members in identifying skill gaps and collaborating with managers to facilitate upskilling.Participate in both internal and external projects as directed by Technical Leads.Offer support with Technical Requests directed to the Technical Team.Work collaboratively with other departments in training, development, and project initiatives.Perform administrative tasks as directed, which may include maintaining work trackers and using platforms like Asana.Universal Assignments:When requested by the Line Manager, key responsibilities may include:Completing all assigned tasks related to client assignments.Preparing for pre/post-implementation, lodgement, compliance checks, and other ad-hoc tasks.Adapting to various assignments based on differing preferences and licensee standards.Providing support to colleagues when assigned to practices with existing team members.Assisting with the VBP assist channel.Contributing to process improvement documentation.

evolution seeks a Revenue Associate for its Cebu City office. This mid-level finance role centers on managing revenue processes and supporting accurate financial operations. The position calls for a focus on detail and a commitment to reliable revenue reporting. Key responsibilities Analyze revenue streams to spot trends and potential opportunities Prepare financial reports for both internal teams and external stakeholders Collaborate with the finance team to maintain precise revenue tracking Contribute to strategic planning efforts that aim to improve profitability Requirements Keen attention to detail Strong analytical abilities Interest in finance and financial operations This position offers the chance to play a key part in evolution’s finance team in Cebu City.

Join our dynamic team at Bestank Manufacturing Corporation as a Quality Control Specialist - Delivery. In this pivotal role, you will ensure the highest standards of quality for our delivery processes. Your keen attention to detail and commitment to excellence will help maintain our reputation as a leader in the manufacturing industry.

The Veterinary Services and Training Specialist plays a crucial role in delivering technical support to our Sales and Farm clients, focusing on disease control and optimized management of swine and poultry. This position is essential for enhancing customer retention and driving sales growth.Key Responsibilities:Technical Support for Farm SegmentA. Prospecting PhaseAssist Territory Business Managers in evaluating the health status of livestock for potential farm customers.Conduct thorough profiling based on actual farm performance metrics, comparing them to recognized standards.Analyze herd/flock health data to pinpoint veterinary needs for prospective customers.Provide tailored recommendations based on identified needs.Collaborate with Territory Business Managers to develop engagement plans for prospects.Support sales teams during product presentations and launches.B. Trial PhaseUtilize gathered data to inform feeding trials addressing identified health issues.Collaborate with Nutrition Services & Training Specialists on trial protocol design and implementation.Generate reports and updates on ongoing feeding trials.C. Maintenance PhaseIdentify strategies for account development and maintenance.Monitor health status of farm customers, including disease occurrence and necropsies to determine causes of health issues.Prepare comprehensive reports post-farm visits, addressing general and specific situations.Conduct training sessions and seminars for farm staff on swine and poultry management.Provide solutions for health-related concerns, recommending vaccination and treatment plans when necessary.Facilitate disease diagnosis by submitting samples to diagnostic laboratories as needed.Technical Support for Distribution Market SegmentOffer technical assistance to Agri-Center customers regarding animal health issues, including vaccination and medication recommendations.Lead training and seminars on swine/poultry diseases and management for current and prospective customers.

Role OverviewAs a Payroll Specialist, you will play a crucial role in ensuring the accurate and prompt processing of payroll, navigating complex payroll issues, and maintaining compliance with Australian payroll regulations. Your collaboration with the Finance team will be vital in enhancing our payroll processes and knowledge base.Key ResponsibilitiesAct as the main point of contact for all payroll system inquiries.Effectively triage and prioritize payroll-related support requests.Generate precise monthly payroll reports that comply with local regulations and company requirements.Address intricate payroll issues, including leave calculations and exit calculations for departing employees.Ensure accuracy in accrual systems.Stay informed about updates in Australian payroll legislation (ongoing CPE will be provided).Collaborate with Finance Business Partners to ensure timely and accurate payroll preparation.Contribute to the development of a comprehensive payroll knowledge base.

Role overview The Gamefowl Service and Relations Specialist at Pilmico Foods Corporation focuses on building solid relationships with clients in the gamefowl industry. The role involves supporting customers with product-related needs and working to improve the company’s gamefowl offerings. Key responsibilities Establish and maintain strong connections with clients involved in gamefowl activities Provide attentive service, responding promptly to customer concerns and questions Collaborate with customers to understand their unique requirements and ensure their needs are addressed Share feedback and insights from the field to help enhance Pilmico’s gamefowl products Location This position is based in Cebu City.

This Data Specialist position supports a medical device project in Cebu City, Cebu, Philippines. The role follows a hybrid work setup, with onsite presence required during the probationary period. The schedule runs from 8PM to 5AM, Monday through Friday, with weekends off. The support provided is voice-based. Key Responsibilities Data management: Gather, clean, and organize large datasets. Maintain data integrity and ensure compliance throughout all processes. Data analysis and reporting: Use advanced statistical methods to identify trends. Build reports and dashboards aimed at executive-level audiences. System maintenance: Develop and maintain data models, data warehouses, and databases to support daily business operations. Data accuracy: Review data for errors, correct inconsistencies, and conduct regular audits to keep information reliable. Technical support and collaboration: Collaborate with other teams to understand their data requirements. Train colleagues on data software tools as needed. Work Arrangement Hybrid setup: onsite required during probation Voice support role Monday to Friday, 8PM–5AM shift Weekends off Location and Start Date Cebu City, Cebu, Philippines Start date: ASAP

Role OverviewJoin our team as a Junior RPA Developer, where your primary goal will be to improve business operations by crafting, developing, and deploying automated processes utilizing Automation Anywhere. This position is pivotal in enhancing efficiency and precision across various business functions.As a Junior RPA Developer, you will collaborate closely with stakeholders to pinpoint automation opportunities, ensuring the delivery of innovative solutions. Your contributions will be essential in streamlining workflows, minimizing operational costs, and boosting productivity, all of which are vital for our organization's growth and success.

Join a premier recruitment firm as a Construction Supervisor specializing in Steel Structures, overseeing significant projects throughout the GCC region. In this crucial position, you will manage and supervise all activities related to steel structure construction, ensuring adherence to project specifications, safety protocols, and deadlines.Key Responsibilities: Lead and coordinate all phases of steel structure construction and installation Uphold the highest standards of quality and safety in all work performed Collaborate effectively with project managers, engineers, and subcontractors to achieve project milestones Conduct regular inspections of construction sites, documenting progress and addressing any issues Assist in developing project timelines and budgets specific to steel construction Oversee the procurement and logistics of materials and equipment essential for steel construction Provide training and mentorship to construction teams on steel fabrication and erection methodologies

The Senior HSE Engineer plays a pivotal role in spearheading health, safety, and environmental management across various projects in the GCC region. This position demands a seasoned professional equipped with a wealth of experience in ensuring HSE compliance and executing strategies that align with both company policies and local regulations across all operational sites.Key Responsibilities:• Design and implement comprehensive HSE strategies and plans to promote a safe working environment.• Perform in-depth risk assessments and participate in safety audits across multiple projects.• Guarantee adherence to all relevant health, safety, and environmental legislation and regulations.• Offer technical support and expert guidance to project teams concerning HSE issues.• Oversee incident investigation processes and enforce corrective actions to avert future occurrences.• Track HSE performance metrics and deliver reports highlighting improvements or areas requiring attention.• Organize and facilitate HSE training and awareness programs for employees and contractors.• Cultivate a culture of safety and environmental responsibility throughout the organization.• Collaborate with both internal and external stakeholders to drive continuous advancements in HSE practices.Strategic Contributions:• Assist in shaping the strategic direction of the organization’s HSE policies.• Support upper management in fostering a safety-first culture.• Provide valuable insights and recommendations aimed at enhancing operational safety performance.Personal Development:• Stay abreast of best practices, emerging regulations, and innovative technologies within the HSE sector.• Engage actively in professional development and training initiatives.

Role OverviewThe Executive Assistant plays a vital role in delivering extensive administrative support to senior executives, ensuring seamless daily operations and fostering effective interdepartmental communication. Key responsibilities include managing executives' schedules, organizing meetings, and safeguarding sensitive information.Key Responsibilities:Serve as a strategic partner to executives by prioritizing tasks, creating succinct briefing documents, and facilitating informed decision-making aligned with company objectives.Establish and maintain strong relationships with Executive Leadership Team (ELT) members and stakeholders, professionally representing executives and ensuring timely, confidential communication.Oversee executive inbox management, which includes daily triage, drafting and proofreading emails, organizing files, and maintaining audit-ready records.Proactively manage complex calendars, maintaining a 3-4 week forward view, resolving scheduling conflicts, and adapting to changes promptly.Coordinate all aspects of meetings and forums, including preparing agendas, managing technical requirements, capturing action items, and ensuring timely follow-ups.Support enterprise and executive business rhythms (e.g., ELT, RevCo, Town Halls) by providing clear schedules, pre-reads, logistics, and communication.Plan and execute executive travel and events comprehensively, covering itineraries, venues, catering, budgets, and contingency plans to ensure accuracy and compliance.Track progress of projects, tasks, and deliverables using central tools (e.g., MS Planner, Loop, Monday.com, SharePoint) to ensure visibility, resolution of overdue actions, and escalation of blockers.Manage budgets and expenses related to travel, events, and departmental activities, including reconciliation, reporting, and supplier coordination.Drive continuous improvement initiatives by optimizing workflows, utilizing automation and AI tools, ensuring governance, and mitigating operational risks.

RISE is dedicated to the mission of accelerating internet access in the Philippines by delivering exceptional services and superior support to our business and wholesale partners. We prioritize connectivity efficiency through initiatives such as GetaFIX and Open Access Network, setting a high standard for reliability and installation speed. Our workplace culture emphasizes transparency and accountability, empowering team members to exceed expectations and collaboratively enhance the country’s digital landscape.The Executive Assistant plays a vital role in directly supporting company executives by managing their schedules and coordinating appointments. This position involves planning, organizing, and controlling all administrative and operational procedures, activities, and documentation to ensure smooth operations.