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This Operations Compliance Analyst role follows a hybrid schedule in Cebu City, Cebu, Philippines. The position offers flexibility while requiring a local presence.
About the Role
This role focuses on compliance within a growing organization. The analyst will help ensure that company operations meet regulatory and internal standards.
What You Will Do
Audit & Monitoring: Perform regular internal audits on processes, systems, and records to spot gaps, risks, or non-compliance issues.
Regulatory Research: Stay current with local, state, and federal laws, as well as industry standards such as GDPR, HIPAA, and PCI DSS.
Policy Development: Update and roll out company policies to reflect regulatory changes.
Risk Management: Develop and maintain strategies to reduce risk, and investigate possible compliance violations.
Reporting: Collect, analyze, and summarize compliance data, then prepare clear reports for management review.
Work Setup This Operations Compliance Analyst role follows a hybrid schedule in Cebu City, Cebu, Philippines. The position offers flexibility while requiring a local presence. About the Role This role focuses on compliance within a growing organization. The analyst will help ensure that company operations meet regulatory and internal standards. What You Will…
tasq-work is seeking a Group Lead for Medical Device support based in Cebu City, Philippines. This hybrid position begins immediately, with onsite work required during the probation period. The role supports voice operations and follows a night shift schedule from 8 PM to 5 AM, Monday through Friday. What you will do Safety and Compliance: Oversee the evaluation of medical device incidents. Ensure timely submission of Medical Device Reports (MDR) and adherence to regulatory standards. Case Management: Manage the entire complaints process, from intake to resolution. Team Leadership: Lead and motivate the team to meet Service Level Agreements (SLAs), address complex issues, and maintain data accuracy in line with HIPAA standards. Technical Support and Reporting: Provide technical support, maintain accurate event documentation, and ensure comprehensive regulatory reporting. Work arrangement Hybrid setup, with onsite presence required during probation Shift: 8 PM to 5 AM, Monday to Friday (weekends off) Requirements Bachelor’s degree Minimum of 5 years’ experience managing small to mid-sized teams in a BPO, call center, or shared services setting Background in complaints management within the medical device industry Strong English communication skills, both spoken and written Proficient in Microsoft Office Suite, especially Excel and PowerPoint
tasq-work is hiring a Medical Device Trainer for its Cebu City team. This hybrid role requires onsite presence during the probationary period, then offers a mix of onsite and remote work. The position supports voice-based operations and follows an overnight schedule from 8PM to 5AM, Monday through Friday. Key Responsibilities Training and Capability Building: Deliver product training sessions, lead hands-on demonstrations, and offer clinical support to help teams achieve service level agreements and improve performance. Complaint Management and Quality: Guide teams in managing medical device complaints, including MedDRA coding and use of complaint management systems, to uphold quality standards. Regulatory Compliance: Ensure all training and operations meet regulatory requirements such as ISO 13485, 21CFR, and EUMDR. Collaboration: Work closely with teams handling pharmacovigilance, medical device complaints, and healthcare AI solutions. Work Arrangement Location: Cebu City, Cebu, Philippines (hybrid; onsite required during probation) Schedule: 8PM to 5AM, Monday through Friday Support Type: Voice operations Start Date: ASAP
tasq-work seeks a Senior Complaints Analyst to support medical device customers from Cebu City. This hybrid position begins with onsite work during probation, then shifts to a mix of onsite and remote work. The role centers on voice-based customer support, with shifts running from 8PM to 5AM, Monday through Friday. Weekends are off. The start date is as soon as possible. Key Responsibilities Manage and resolve complex complaints related to medical devices, using advanced tools and established processes to address issues thoroughly and efficiently. Draft clear, empathetic responses to customer concerns, maintaining high standards for service and professionalism. Keep detailed records for each complaint, ensure accurate data management, and prepare reports that contribute to process improvements. Requirements Experience in complaint handling or customer support, preferably in medical devices or other regulated sectors. Strong logical thinking and problem-solving abilities. Excellent communication skills, both written and verbal. Ability to work independently and manage multiple priorities. Work Environment Collaborative team culture that values growth and advancement. Workload may fluctuate and can be demanding at times.
Work Environment: This role is based onsite in Cebu, providing an engaging and collaborative work atmosphere.Account/Category/Campaign: OperationsEssential Qualifications:Background in travel is highly preferred.Experience level is not a barrier; we welcome all applicants.Core Responsibilities:Leadership: Oversee team recruitment, training, scheduling, and performance assessments.Operational Management: Supervise and enhance daily production workflows and processes to drive efficiency.Compliance & Safety: Uphold company policies, industry standards, and safety protocols.Performance Metrics: Monitor KPIs and compile reports to assess operational effectiveness.Resource Oversight: Manage inventory, supplies, and maintenance of equipment.
This hybrid role in Cebu City focuses on vigilance reporting for medical devices, with an immediate start date. During the probationary period, work will be on-site, transitioning to a hybrid setup afterward. The position supports voice-based operations and follows an 8 PM to 5 AM shift, Monday through Friday, with weekends off. Role overview The Vigilance Reporting Associate prepares and submits Medical Device Reports (MDRs), manages product safety documentation, and ensures compliance with industry regulations. This role also generates monthly vigilance reports for the EMEA region, processes Individual Case Safety Reports (ICSRs), and handles case triage for drug safety activities. Managing customer complaints and assessing MDR reportability are core aspects of the position. Requirements Bachelor’s degree in Nursing, Biology, Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial or Mechanical Engineering, or a related science or technology field Minimum of 2 years drafting vigilance reports for medical devices in a shared services, BPO, or call center setting Strong written English communication skills Good understanding of ISO 13485 and USA Medical Device Regulations Key responsibilities Prepare and submit MDRs, review product safety literature, and maintain complaint documentation to meet compliance standards Generate monthly vigilance reports for EMEA region safety monitoring Process ICSRs and handle case triage for drug safety Manage customer complaints and assess MDR reportability, ensuring compliance with applicable standards Work arrangement Hybrid setup (on-site during probationary period) Location: Cebu City, Cebu, Philippines Voice support 8 PM – 5 AM shift, Monday to Friday (weekends off) Immediate start date
Role overview tasq-work seeks an Assistant Manager - Operations for its Cebu City office. This onsite role centers on supporting operational excellence in a BPO or call center setting. The Assistant Manager will play a key part in maintaining smooth daily operations and strengthening team performance. Key responsibilities Supervise daily operational processes, identify challenges, and implement solutions to improve efficiency and effectiveness. Coach team members and provide feedback to support their development and drive team results. Lead training for new hires, helping them integrate into the team with confidence. Handle escalations professionally, resolving concerns from clients or team members to maintain strong working relationships. Recommend improvements to processes and systems, and guide the team in adopting best practices for productivity. Engage with clients at a supervisory level, address their needs or feedback, and represent the team to build positive partnerships. Requirements Bachelor's degree in any field Minimum of 2 years in a leadership role within a BPO or call center Experience or familiarity with the Insurance or Healthcare sectors is an advantage Work setup This position is fully onsite in Cebu City, Cebu, Philippines.
Work Setup: Fully Onsite in Cebu City, PhilippinesDepartment: Quality ExcellenceAbout the Role: As a Quality Analyst in our Retirement Services team, you will play a pivotal role in ensuring operational excellence. Your expertise will help us maintain high-quality standards and drive performance improvements.Key Responsibilities:Monitor transactions to ensure compliance with established process guidelines.Provide timely and constructive feedback based on specific occurrences and regular assessments.Work collaboratively with operations and training teams to identify training needs and process challenges to boost performance.Participate in team meetings, sharing insights on quality metrics.Lead calibration sessions, incorporating feedback from operations and training teams to uphold process adherence.Onboard new team members, clarifying the significance of quality functions within our operations.
tasq-work is seeking a Senior Vigilance Reporting Associate to support medical device safety and regulatory compliance. This hybrid position is based in Cebu City, with onsite work required during the probationary period. The role centers on vigilance reporting for medical devices, including voice support responsibilities. Work Arrangement Hybrid schedule (onsite presence required during probation) Location: Cebu City, Cebu, Philippines Schedule 8PM to 5AM Monday through Friday (weekends off) Start Date ASAP Main Responsibilities Adverse Event Case Processing: Collect, enter, and manage safety reports, ensuring accuracy and timely completion. Medical Coding & Narratives: Validate MedDRA coding and prepare thorough clinical narratives for each case. Regulatory Compliance: Submit Individual Case Safety Reports (ICSRs) to health authorities, meeting all legal deadlines and requirements. Quality Review: Conduct quality checks and participate in audits to maintain compliance standards. Mentorship: Provide guidance and share best practices with junior associates in pharmacovigilance. Requirements Bachelor’s degree in Nursing, Biology, Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial or Mechanical Engineering, or a related science or technology field preferred Minimum of 3 years of experience writing vigilance reports for medical devices Excellent written English communication skills Strong knowledge of ISO 13485 and USA Medical Device Regulations preferred
This Lead Assistant Manager - Operations role is based onsite in Cebu City, Cebu, Philippines. The position centers on managing daily operations within a BPO or call center environment, with a focus on team leadership and process improvement. Key Responsibilities Supervise day-to-day operations, address operational issues promptly, and implement improvements to enhance efficiency and outcomes. Coach and motivate team members, providing regular feedback to support both individual and group goals. Lead onboarding and training for new hires, ensuring a smooth transition and effective integration into the team. Handle escalations with professionalism, working to resolve concerns and maintain a high level of customer satisfaction. Recommend updates to processes and systems, equipping the team with resources for strong performance. Engage in supervisory-level client meetings as needed, representing the team and supporting client relationships. Requirements Bachelor’s degree. Minimum of 3 years’ experience in a BPO or call center setting as an Assistant Manager for Operations. Location This position requires onsite work in Cebu City, Cebu, Philippines.
This Data Specialist position supports a medical device project in Cebu City, Cebu, Philippines. The role follows a hybrid work setup, with onsite presence required during the probationary period. The schedule runs from 8PM to 5AM, Monday through Friday, with weekends off. The support provided is voice-based. Key Responsibilities Data management: Gather, clean, and organize large datasets. Maintain data integrity and ensure compliance throughout all processes. Data analysis and reporting: Use advanced statistical methods to identify trends. Build reports and dashboards aimed at executive-level audiences. System maintenance: Develop and maintain data models, data warehouses, and databases to support daily business operations. Data accuracy: Review data for errors, correct inconsistencies, and conduct regular audits to keep information reliable. Technical support and collaboration: Collaborate with other teams to understand their data requirements. Train colleagues on data software tools as needed. Work Arrangement Hybrid setup: onsite required during probation Voice support role Monday to Friday, 8PM–5AM shift Weekends off Location and Start Date Cebu City, Cebu, Philippines Start date: ASAP
Join our dynamic team as a Machine Operator at BESTANK Manufacturing Corporation! In this vital role, you will:Prepare materials essential for the assembly of Stainless Steel (SS) and Polyethylene (PT) tanks.Assist TIG welding operators with straightforward machine operations.Handle various equipment including drilling machines and spot welding cut-off machines.Perform additional tasks as necessary to support team efforts during busy periods.
Join us as the Head of Human Resources in Cebu, where you will lead strategic HR initiatives and contribute to the organizational culture. This pivotal role involves overseeing all aspects of human resources management, including talent acquisition, employee relations, performance management, and compliance with labor laws. You will work closely with senior management to align HR strategies with business goals.
Role Overview Position: Workforce Management Executive Location: Cebu City, Cebu, Philippines (100% onsite) Start Date: ASAP Shift: Midshift Account Type: Support Main Responsibilities Maintain and update headcount and capacity planning tools to support daily operations. Develop accurate forecasts for call volume, productivity, and shrinkage. Prepare detailed monthly reports for each account. Evaluate hiring and internal transfer decisions to maintain proper staffing levels. Review scheduling outcomes and recommend ways to improve efficiency. Collaborate with internal teams and external partners on capacity planning and recruitment projects. Coach and mentor team members to strengthen group performance.
AMCS Group is looking for a Payments Analyst in Cebu City to support payment operations and business analysis. This hybrid position focuses on troubleshooting payment issues, understanding transaction flows across company systems, and providing operational support to teams handling payments. Role overview This role involves working with ERP platforms and external vendors to investigate payment problems and analyze transaction lifecycles. The Payments Analyst also supports implementation activities, such as payment token migrations and responding to technical payment questions from consultants. Over time, this position will deepen expertise in payment workflows and business analysis for payment systems and integrations. Key responsibilities Investigate payment-related issues reported by Support, Payment Operations, or Implementation teams. Analyze transaction flows across ERP systems, payment gateways, processors, and other integrated services. Identify possible causes for failed, declined, or mismatched payment transactions. Help diagnose discrepancies between ERP systems and payment processor records. What to expect This position requires a detail-oriented and analytical mindset, along with curiosity about payment systems. The Payments Analyst will build a strong understanding of payment workflows and gradually specialize in business analysis for payment integrations.
Neostella creates technology solutions for legal teams, building tools that connect data, workflows, and systems. The company’s mission centers on helping legal professionals work more efficiently and deliver strong results for their clients. Recognized by Forbes as one of the Best Startup Employers in the Americas for 2026, Neostella continues to grow and seeks people who want their work to make a real impact. Role overview The Senior Python Developer role is based in Cebu City, Cebu, Philippines. As Neostella’s platform expands, this position focuses on backend development and technical leadership. The work includes maintaining system reliability, supporting scalability, and ensuring smooth integration for clients. What you will do Lead the design, development, and deployment of backend services Mentor junior engineers and support their growth Take ownership of complex projects from planning through launch Design APIs and build system integrations Develop serverless applications using AWS services Conduct code reviews and solve technical challenges Work closely with Technical Leads, product teams, and stakeholders to deliver projects Help improve development processes and uphold architectural standards Requirements Extensive experience with Python Practical experience working with AWS Background in backend systems, API design, and cloud environments Proven leadership and accountability in technical projects Dedication to code quality, scalability, and best practices Location This position is located in Cebu City, Cebu, Philippines.
Neostella develops technology for legal professionals, building tools that connect data, workflows, and systems. The goal is to help legal teams collaborate efficiently and deliver results for clients. The company has been recognized by Forbes as one of the Best Startup Employers in the Americas for 2026 and continues to grow in the legal tech space. Role overview This Senior React Developer position is based in Cebu City, Cebu. The role focuses on delivering seamless, high-quality frontend experiences for Neostella's legal tech applications. As the company expands, the frontend plays a central role in customer satisfaction and product adoption. This developer will help shape the look and feel of applications, ensuring they remain scalable and consistent. Mentoring other developers and promoting strong engineering practices are also key aspects of this position. What you will do Lead the design and development of modern, responsive web applications using React. Own complex features from concept through deployment, translating requirements and designs into reliable frontend solutions. Create reusable components and optimize performance across applications. Maintain consistency in the user interface and overall frontend architecture. Mentor junior and mid-level developers, supporting their technical growth. Participate in architectural discussions and help solve challenging technical problems. Work closely with product, design, and backend teams to deliver user-focused solutions. Why this role matters The Senior React Developer will have a direct impact on user experience, product usability, and the speed at which new features reach customers. Technical leadership and strong collaboration will help set the standard for frontend quality as Neostella continues to grow.
Join our client, a premier multiproduct company in the Philippines, renowned for its exceptional interior and architectural furnishings tailored for the corporate, hospitality, and residential sectors. This dynamic organization provides comprehensive office solutions that foster collaboration, interaction, and engagement, transcending traditional workspace limitations. Their diverse offerings cater to commercial contracts, residential projects, hospitality, and various institutional requirements.This position presents a thrilling opportunity to step into a leadership role as Branch Manager with a forward-thinking company that partners with global brands, delivering innovative solutions that are reshaping modern work and living environments in the Philippines.Key Responsibilities1. Strategic Planning & Business GrowthFormulate and implement business strategies that align with corporate goals, ensuring consistent revenue growth and profitability.Recognize market trends, customer demands, and business opportunities to strengthen the branch's competitive edge.Drive revenue expansion and diversification through innovative strategies and partnerships.Establish and monitor short-term and long-term objectives for the branch, evaluating performance against key metrics.2. Revenue Generation & Sales PerformanceGuide the creation of sales strategies to optimize revenue and client acquisition.Develop strong relationships with key clients, partners, and stakeholders to enhance business opportunities.Execute effective sales processes, training initiatives, and performance assessment systems for the sales team.Ensure that pricing, promotions, and offerings are tailored to the Cebu and Davao markets.3. Market Expansion in Retail, Hospitality & ContractsDesign and implement strategies to broaden the branch's presence in the retail and hospitality sectors.Secure significant contracts through identifying and negotiating business opportunities with corporate entities and institutions.Assess market trends, customer insights, and competitor tactics to refine business positioning.4. Operational Management & ComplianceOversee daily branch operations, addressing challenges in logistics, administration, and service delivery.Enforce policies and procedures that comply with corporate standards and local regulations.Track operational efficiency, manage costs, and allocate resources to enhance productivity.Ensure adherence to legal, financial, and regulatory standards.5. Leadership & Team DevelopmentInspire and mentor a high-performing team, fostering an environment of innovation and collaboration.Clearly define roles, responsibilities, and performance objectives for team members.
Join Rentokil InitialAs a leading global provider of business services, Rentokil Initial employs over 62,900 professionals across 90 countries. Our mission is to protect people and enhance lives through effective pest control and hygiene solutions. We pride ourselves on our commitment to training, scientific advancements, and technological innovation. We foster a culture of listening to our colleagues and customers, ensuring a responsive and supportive work environment. Our core values—Service, Relationships, and Teamwork—are integral to our operations and were shaped by our global team.Awards and RecognitionRentokil Initial Philippines has been recognized as one of the top three most engaged workplaces in the Philippines, according to the Korn Ferry Employee Engagement Awards 2018. We were also honored with the Philippine Best Employer Brand Awards in 2019.Explore Career OpportunitiesVisit us at careers.rentokil-initial.com
Role overview The Assistant Manager - Training at tasq-work is responsible for building team capabilities and supporting operational targets. This onsite position in Cebu City centers on guiding team members and ensuring that training activities are well organized and effective. What you will do Manage the entire training process, monitoring each stage and addressing issues as they come up. Seek ways to improve both efficiency and results. Coach team members by providing regular feedback and personalized support to help them develop their skills and contribute to team goals. Lead onboarding for new hires, giving clear instructions and mentorship so they can settle into their roles with confidence. Handle escalations by collaborating with stakeholders and maintaining open communication with clients and team members to resolve concerns quickly. Share recommendations on process improvements and system updates, helping others understand workflows and encouraging operational enhancements. Engage with clients at a supervisory level when needed, addressing concerns professionally and building strong working relationships that align with business needs. Work setup This is a full-time, onsite role based in Cebu City, Cebu, Philippines.
Work Setup This Operations Compliance Analyst role follows a hybrid schedule in Cebu City, Cebu, Philippines. The position offers flexibility while requiring a local presence. About the Role This role focuses on compliance within a growing organization. The analyst will help ensure that company operations meet regulatory and internal standards. What You Will…
tasq-work is seeking a Group Lead for Medical Device support based in Cebu City, Philippines. This hybrid position begins immediately, with onsite work required during the probation period. The role supports voice operations and follows a night shift schedule from 8 PM to 5 AM, Monday through Friday. What you will do Safety and Compliance: Oversee the evaluation of medical device incidents. Ensure timely submission of Medical Device Reports (MDR) and adherence to regulatory standards. Case Management: Manage the entire complaints process, from intake to resolution. Team Leadership: Lead and motivate the team to meet Service Level Agreements (SLAs), address complex issues, and maintain data accuracy in line with HIPAA standards. Technical Support and Reporting: Provide technical support, maintain accurate event documentation, and ensure comprehensive regulatory reporting. Work arrangement Hybrid setup, with onsite presence required during probation Shift: 8 PM to 5 AM, Monday to Friday (weekends off) Requirements Bachelor’s degree Minimum of 5 years’ experience managing small to mid-sized teams in a BPO, call center, or shared services setting Background in complaints management within the medical device industry Strong English communication skills, both spoken and written Proficient in Microsoft Office Suite, especially Excel and PowerPoint
tasq-work is hiring a Medical Device Trainer for its Cebu City team. This hybrid role requires onsite presence during the probationary period, then offers a mix of onsite and remote work. The position supports voice-based operations and follows an overnight schedule from 8PM to 5AM, Monday through Friday. Key Responsibilities Training and Capability Building: Deliver product training sessions, lead hands-on demonstrations, and offer clinical support to help teams achieve service level agreements and improve performance. Complaint Management and Quality: Guide teams in managing medical device complaints, including MedDRA coding and use of complaint management systems, to uphold quality standards. Regulatory Compliance: Ensure all training and operations meet regulatory requirements such as ISO 13485, 21CFR, and EUMDR. Collaboration: Work closely with teams handling pharmacovigilance, medical device complaints, and healthcare AI solutions. Work Arrangement Location: Cebu City, Cebu, Philippines (hybrid; onsite required during probation) Schedule: 8PM to 5AM, Monday through Friday Support Type: Voice operations Start Date: ASAP
tasq-work seeks a Senior Complaints Analyst to support medical device customers from Cebu City. This hybrid position begins with onsite work during probation, then shifts to a mix of onsite and remote work. The role centers on voice-based customer support, with shifts running from 8PM to 5AM, Monday through Friday. Weekends are off. The start date is as soon as possible. Key Responsibilities Manage and resolve complex complaints related to medical devices, using advanced tools and established processes to address issues thoroughly and efficiently. Draft clear, empathetic responses to customer concerns, maintaining high standards for service and professionalism. Keep detailed records for each complaint, ensure accurate data management, and prepare reports that contribute to process improvements. Requirements Experience in complaint handling or customer support, preferably in medical devices or other regulated sectors. Strong logical thinking and problem-solving abilities. Excellent communication skills, both written and verbal. Ability to work independently and manage multiple priorities. Work Environment Collaborative team culture that values growth and advancement. Workload may fluctuate and can be demanding at times.
Work Environment: This role is based onsite in Cebu, providing an engaging and collaborative work atmosphere.Account/Category/Campaign: OperationsEssential Qualifications:Background in travel is highly preferred.Experience level is not a barrier; we welcome all applicants.Core Responsibilities:Leadership: Oversee team recruitment, training, scheduling, and performance assessments.Operational Management: Supervise and enhance daily production workflows and processes to drive efficiency.Compliance & Safety: Uphold company policies, industry standards, and safety protocols.Performance Metrics: Monitor KPIs and compile reports to assess operational effectiveness.Resource Oversight: Manage inventory, supplies, and maintenance of equipment.
This hybrid role in Cebu City focuses on vigilance reporting for medical devices, with an immediate start date. During the probationary period, work will be on-site, transitioning to a hybrid setup afterward. The position supports voice-based operations and follows an 8 PM to 5 AM shift, Monday through Friday, with weekends off. Role overview The Vigilance Reporting Associate prepares and submits Medical Device Reports (MDRs), manages product safety documentation, and ensures compliance with industry regulations. This role also generates monthly vigilance reports for the EMEA region, processes Individual Case Safety Reports (ICSRs), and handles case triage for drug safety activities. Managing customer complaints and assessing MDR reportability are core aspects of the position. Requirements Bachelor’s degree in Nursing, Biology, Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial or Mechanical Engineering, or a related science or technology field Minimum of 2 years drafting vigilance reports for medical devices in a shared services, BPO, or call center setting Strong written English communication skills Good understanding of ISO 13485 and USA Medical Device Regulations Key responsibilities Prepare and submit MDRs, review product safety literature, and maintain complaint documentation to meet compliance standards Generate monthly vigilance reports for EMEA region safety monitoring Process ICSRs and handle case triage for drug safety Manage customer complaints and assess MDR reportability, ensuring compliance with applicable standards Work arrangement Hybrid setup (on-site during probationary period) Location: Cebu City, Cebu, Philippines Voice support 8 PM – 5 AM shift, Monday to Friday (weekends off) Immediate start date
Role overview tasq-work seeks an Assistant Manager - Operations for its Cebu City office. This onsite role centers on supporting operational excellence in a BPO or call center setting. The Assistant Manager will play a key part in maintaining smooth daily operations and strengthening team performance. Key responsibilities Supervise daily operational processes, identify challenges, and implement solutions to improve efficiency and effectiveness. Coach team members and provide feedback to support their development and drive team results. Lead training for new hires, helping them integrate into the team with confidence. Handle escalations professionally, resolving concerns from clients or team members to maintain strong working relationships. Recommend improvements to processes and systems, and guide the team in adopting best practices for productivity. Engage with clients at a supervisory level, address their needs or feedback, and represent the team to build positive partnerships. Requirements Bachelor's degree in any field Minimum of 2 years in a leadership role within a BPO or call center Experience or familiarity with the Insurance or Healthcare sectors is an advantage Work setup This position is fully onsite in Cebu City, Cebu, Philippines.
Work Setup: Fully Onsite in Cebu City, PhilippinesDepartment: Quality ExcellenceAbout the Role: As a Quality Analyst in our Retirement Services team, you will play a pivotal role in ensuring operational excellence. Your expertise will help us maintain high-quality standards and drive performance improvements.Key Responsibilities:Monitor transactions to ensure compliance with established process guidelines.Provide timely and constructive feedback based on specific occurrences and regular assessments.Work collaboratively with operations and training teams to identify training needs and process challenges to boost performance.Participate in team meetings, sharing insights on quality metrics.Lead calibration sessions, incorporating feedback from operations and training teams to uphold process adherence.Onboard new team members, clarifying the significance of quality functions within our operations.
tasq-work is seeking a Senior Vigilance Reporting Associate to support medical device safety and regulatory compliance. This hybrid position is based in Cebu City, with onsite work required during the probationary period. The role centers on vigilance reporting for medical devices, including voice support responsibilities. Work Arrangement Hybrid schedule (onsite presence required during probation) Location: Cebu City, Cebu, Philippines Schedule 8PM to 5AM Monday through Friday (weekends off) Start Date ASAP Main Responsibilities Adverse Event Case Processing: Collect, enter, and manage safety reports, ensuring accuracy and timely completion. Medical Coding & Narratives: Validate MedDRA coding and prepare thorough clinical narratives for each case. Regulatory Compliance: Submit Individual Case Safety Reports (ICSRs) to health authorities, meeting all legal deadlines and requirements. Quality Review: Conduct quality checks and participate in audits to maintain compliance standards. Mentorship: Provide guidance and share best practices with junior associates in pharmacovigilance. Requirements Bachelor’s degree in Nursing, Biology, Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial or Mechanical Engineering, or a related science or technology field preferred Minimum of 3 years of experience writing vigilance reports for medical devices Excellent written English communication skills Strong knowledge of ISO 13485 and USA Medical Device Regulations preferred
This Lead Assistant Manager - Operations role is based onsite in Cebu City, Cebu, Philippines. The position centers on managing daily operations within a BPO or call center environment, with a focus on team leadership and process improvement. Key Responsibilities Supervise day-to-day operations, address operational issues promptly, and implement improvements to enhance efficiency and outcomes. Coach and motivate team members, providing regular feedback to support both individual and group goals. Lead onboarding and training for new hires, ensuring a smooth transition and effective integration into the team. Handle escalations with professionalism, working to resolve concerns and maintain a high level of customer satisfaction. Recommend updates to processes and systems, equipping the team with resources for strong performance. Engage in supervisory-level client meetings as needed, representing the team and supporting client relationships. Requirements Bachelor’s degree. Minimum of 3 years’ experience in a BPO or call center setting as an Assistant Manager for Operations. Location This position requires onsite work in Cebu City, Cebu, Philippines.
This Data Specialist position supports a medical device project in Cebu City, Cebu, Philippines. The role follows a hybrid work setup, with onsite presence required during the probationary period. The schedule runs from 8PM to 5AM, Monday through Friday, with weekends off. The support provided is voice-based. Key Responsibilities Data management: Gather, clean, and organize large datasets. Maintain data integrity and ensure compliance throughout all processes. Data analysis and reporting: Use advanced statistical methods to identify trends. Build reports and dashboards aimed at executive-level audiences. System maintenance: Develop and maintain data models, data warehouses, and databases to support daily business operations. Data accuracy: Review data for errors, correct inconsistencies, and conduct regular audits to keep information reliable. Technical support and collaboration: Collaborate with other teams to understand their data requirements. Train colleagues on data software tools as needed. Work Arrangement Hybrid setup: onsite required during probation Voice support role Monday to Friday, 8PM–5AM shift Weekends off Location and Start Date Cebu City, Cebu, Philippines Start date: ASAP
Join our dynamic team as a Machine Operator at BESTANK Manufacturing Corporation! In this vital role, you will:Prepare materials essential for the assembly of Stainless Steel (SS) and Polyethylene (PT) tanks.Assist TIG welding operators with straightforward machine operations.Handle various equipment including drilling machines and spot welding cut-off machines.Perform additional tasks as necessary to support team efforts during busy periods.
Join us as the Head of Human Resources in Cebu, where you will lead strategic HR initiatives and contribute to the organizational culture. This pivotal role involves overseeing all aspects of human resources management, including talent acquisition, employee relations, performance management, and compliance with labor laws. You will work closely with senior management to align HR strategies with business goals.
Role Overview Position: Workforce Management Executive Location: Cebu City, Cebu, Philippines (100% onsite) Start Date: ASAP Shift: Midshift Account Type: Support Main Responsibilities Maintain and update headcount and capacity planning tools to support daily operations. Develop accurate forecasts for call volume, productivity, and shrinkage. Prepare detailed monthly reports for each account. Evaluate hiring and internal transfer decisions to maintain proper staffing levels. Review scheduling outcomes and recommend ways to improve efficiency. Collaborate with internal teams and external partners on capacity planning and recruitment projects. Coach and mentor team members to strengthen group performance.
AMCS Group is looking for a Payments Analyst in Cebu City to support payment operations and business analysis. This hybrid position focuses on troubleshooting payment issues, understanding transaction flows across company systems, and providing operational support to teams handling payments. Role overview This role involves working with ERP platforms and external vendors to investigate payment problems and analyze transaction lifecycles. The Payments Analyst also supports implementation activities, such as payment token migrations and responding to technical payment questions from consultants. Over time, this position will deepen expertise in payment workflows and business analysis for payment systems and integrations. Key responsibilities Investigate payment-related issues reported by Support, Payment Operations, or Implementation teams. Analyze transaction flows across ERP systems, payment gateways, processors, and other integrated services. Identify possible causes for failed, declined, or mismatched payment transactions. Help diagnose discrepancies between ERP systems and payment processor records. What to expect This position requires a detail-oriented and analytical mindset, along with curiosity about payment systems. The Payments Analyst will build a strong understanding of payment workflows and gradually specialize in business analysis for payment integrations.
Neostella creates technology solutions for legal teams, building tools that connect data, workflows, and systems. The company’s mission centers on helping legal professionals work more efficiently and deliver strong results for their clients. Recognized by Forbes as one of the Best Startup Employers in the Americas for 2026, Neostella continues to grow and seeks people who want their work to make a real impact. Role overview The Senior Python Developer role is based in Cebu City, Cebu, Philippines. As Neostella’s platform expands, this position focuses on backend development and technical leadership. The work includes maintaining system reliability, supporting scalability, and ensuring smooth integration for clients. What you will do Lead the design, development, and deployment of backend services Mentor junior engineers and support their growth Take ownership of complex projects from planning through launch Design APIs and build system integrations Develop serverless applications using AWS services Conduct code reviews and solve technical challenges Work closely with Technical Leads, product teams, and stakeholders to deliver projects Help improve development processes and uphold architectural standards Requirements Extensive experience with Python Practical experience working with AWS Background in backend systems, API design, and cloud environments Proven leadership and accountability in technical projects Dedication to code quality, scalability, and best practices Location This position is located in Cebu City, Cebu, Philippines.
Neostella develops technology for legal professionals, building tools that connect data, workflows, and systems. The goal is to help legal teams collaborate efficiently and deliver results for clients. The company has been recognized by Forbes as one of the Best Startup Employers in the Americas for 2026 and continues to grow in the legal tech space. Role overview This Senior React Developer position is based in Cebu City, Cebu. The role focuses on delivering seamless, high-quality frontend experiences for Neostella's legal tech applications. As the company expands, the frontend plays a central role in customer satisfaction and product adoption. This developer will help shape the look and feel of applications, ensuring they remain scalable and consistent. Mentoring other developers and promoting strong engineering practices are also key aspects of this position. What you will do Lead the design and development of modern, responsive web applications using React. Own complex features from concept through deployment, translating requirements and designs into reliable frontend solutions. Create reusable components and optimize performance across applications. Maintain consistency in the user interface and overall frontend architecture. Mentor junior and mid-level developers, supporting their technical growth. Participate in architectural discussions and help solve challenging technical problems. Work closely with product, design, and backend teams to deliver user-focused solutions. Why this role matters The Senior React Developer will have a direct impact on user experience, product usability, and the speed at which new features reach customers. Technical leadership and strong collaboration will help set the standard for frontend quality as Neostella continues to grow.
Join our client, a premier multiproduct company in the Philippines, renowned for its exceptional interior and architectural furnishings tailored for the corporate, hospitality, and residential sectors. This dynamic organization provides comprehensive office solutions that foster collaboration, interaction, and engagement, transcending traditional workspace limitations. Their diverse offerings cater to commercial contracts, residential projects, hospitality, and various institutional requirements.This position presents a thrilling opportunity to step into a leadership role as Branch Manager with a forward-thinking company that partners with global brands, delivering innovative solutions that are reshaping modern work and living environments in the Philippines.Key Responsibilities1. Strategic Planning & Business GrowthFormulate and implement business strategies that align with corporate goals, ensuring consistent revenue growth and profitability.Recognize market trends, customer demands, and business opportunities to strengthen the branch's competitive edge.Drive revenue expansion and diversification through innovative strategies and partnerships.Establish and monitor short-term and long-term objectives for the branch, evaluating performance against key metrics.2. Revenue Generation & Sales PerformanceGuide the creation of sales strategies to optimize revenue and client acquisition.Develop strong relationships with key clients, partners, and stakeholders to enhance business opportunities.Execute effective sales processes, training initiatives, and performance assessment systems for the sales team.Ensure that pricing, promotions, and offerings are tailored to the Cebu and Davao markets.3. Market Expansion in Retail, Hospitality & ContractsDesign and implement strategies to broaden the branch's presence in the retail and hospitality sectors.Secure significant contracts through identifying and negotiating business opportunities with corporate entities and institutions.Assess market trends, customer insights, and competitor tactics to refine business positioning.4. Operational Management & ComplianceOversee daily branch operations, addressing challenges in logistics, administration, and service delivery.Enforce policies and procedures that comply with corporate standards and local regulations.Track operational efficiency, manage costs, and allocate resources to enhance productivity.Ensure adherence to legal, financial, and regulatory standards.5. Leadership & Team DevelopmentInspire and mentor a high-performing team, fostering an environment of innovation and collaboration.Clearly define roles, responsibilities, and performance objectives for team members.
Join Rentokil InitialAs a leading global provider of business services, Rentokil Initial employs over 62,900 professionals across 90 countries. Our mission is to protect people and enhance lives through effective pest control and hygiene solutions. We pride ourselves on our commitment to training, scientific advancements, and technological innovation. We foster a culture of listening to our colleagues and customers, ensuring a responsive and supportive work environment. Our core values—Service, Relationships, and Teamwork—are integral to our operations and were shaped by our global team.Awards and RecognitionRentokil Initial Philippines has been recognized as one of the top three most engaged workplaces in the Philippines, according to the Korn Ferry Employee Engagement Awards 2018. We were also honored with the Philippine Best Employer Brand Awards in 2019.Explore Career OpportunitiesVisit us at careers.rentokil-initial.com
Role overview The Assistant Manager - Training at tasq-work is responsible for building team capabilities and supporting operational targets. This onsite position in Cebu City centers on guiding team members and ensuring that training activities are well organized and effective. What you will do Manage the entire training process, monitoring each stage and addressing issues as they come up. Seek ways to improve both efficiency and results. Coach team members by providing regular feedback and personalized support to help them develop their skills and contribute to team goals. Lead onboarding for new hires, giving clear instructions and mentorship so they can settle into their roles with confidence. Handle escalations by collaborating with stakeholders and maintaining open communication with clients and team members to resolve concerns quickly. Share recommendations on process improvements and system updates, helping others understand workflows and encouraging operational enhancements. Engage with clients at a supervisory level when needed, addressing concerns professionally and building strong working relationships that align with business needs. Work setup This is a full-time, onsite role based in Cebu City, Cebu, Philippines.
