Lead Generation Specialist (Work from Home)

Join Wing, a pioneering company reshaping the future of work globally! We are in search of a motivated Lead Generation Specialist to help us build outstanding teams and streamline operations for our clients. In this pivotal role, you will develop and nurture positive relationships with potential clients, leveraging various channels to source leads and enhanc…

Join Wing in Transforming the Future of Work!At Wing, we are on a thrilling journey to revolutionize how companies operate globally. As a leading provider of innovative solutions, we aim to be the ultimate partner for businesses seeking to build exceptional teams and streamline their operations.We are currently seeking a passionate and driven Sales Development Representative to join our remote team immediately!Key Responsibilities:1. Reach out to potential and existing customers across multiple channels to generate a robust pipeline of leads.2. Foster relationships with prospective clients, understanding their needs and aligning our products/services to meet those requirements.3. Schedule and coordinate sales demonstrations and meetings to showcase our offerings.4. Organize and maintain an effective CRM or contact database.5. Collaborate with internal teams to ensure lead generation strategies align with our overall sales objectives.6. Establish sales targets to drive revenue growth and report back on team performance metrics.7. Develop, distribute, and analyze customer surveys, compiling insights into actionable reports.8. Perform general administrative tasks as needed.9. Serve as the first point of contact for customer inquiries and complaints.10. Complete various ad hoc tasks to support the sales team.

Join Schneider Innovations, a rapidly expanding U.S.-based brand group and leading Amazon seller in medical consumables, personal safety equipment, and healthcare products. We manage a diverse portfolio catering to both consumer and institutional clients throughout North America and Europe via eCommerce and B2B platforms.We are seeking a dynamic B2B Lead Generation Specialist who will take charge of the upper funnel in our B2B sales process.This pivotal role focuses on attracting qualified leads, scheduling meetings, and enhancing our sales pipeline through strategic outbound initiatives and effective inbound conversion tactics.Key ResponsibilitiesOutbound Lead Generation (Primary Focus)Develop and refine Ideal Customer Profiles (ICPs) and buyer personas.Research and compile targeted B2B prospect lists.Implement cold email and LinkedIn outreach campaigns.Craft and test outbound messaging, subject lines, and calls to action (CTAs).Conduct A/B testing to enhance response rates and meeting bookings.Establish scalable outbound playbooks segmented by industry.Deliver sales-qualified leads (SQLs) with comprehensive context and qualification.Inbound Conversion & Funnel Optimization (Secondary)Collaborate with SEO and design teams to boost landing page conversion rates.Enhance HubSpot forms, UTMs, and lead attribution methodologies.Refine lead capture quality from incoming traffic.HubSpot Usage (Execution-Level Only)Manage lists, segmentation, and lifecycle stages effectively.Establish foundational workflows for lead routing and nurturing.Monitor MQL to SQL conversion rates and meeting performance through dashboards.Maintain CRM accuracy through deduplication and field verification.Sales CollaborationEnsure seamless and consistent lead handoff to the Sales team.Gather feedback on lead quality and adjust targeting accordingly.Provide insights into which ICPs, channels, and messages yield optimal results.Success MetricsConsistent influx of qualified MQLs and SQLs monthly.Ongoing improvement in outbound response and meeting rates.Clear visibility into pipeline contributions from lead generation efforts.Trust and prioritization from Sales regarding the leads provided.

tasq-work is seeking a Group Lead for Medical Device support based in Cebu City, Philippines. This hybrid position begins immediately, with onsite work required during the probation period. The role supports voice operations and follows a night shift schedule from 8 PM to 5 AM, Monday through Friday. What you will do Safety and Compliance: Oversee the evaluation of medical device incidents. Ensure timely submission of Medical Device Reports (MDR) and adherence to regulatory standards. Case Management: Manage the entire complaints process, from intake to resolution. Team Leadership: Lead and motivate the team to meet Service Level Agreements (SLAs), address complex issues, and maintain data accuracy in line with HIPAA standards. Technical Support and Reporting: Provide technical support, maintain accurate event documentation, and ensure comprehensive regulatory reporting. Work arrangement Hybrid setup, with onsite presence required during probation Shift: 8 PM to 5 AM, Monday to Friday (weekends off) Requirements Bachelor’s degree Minimum of 5 years’ experience managing small to mid-sized teams in a BPO, call center, or shared services setting Background in complaints management within the medical device industry Strong English communication skills, both spoken and written Proficient in Microsoft Office Suite, especially Excel and PowerPoint

Work Setup: 100% Onsite (Ayala Cebu)Schedule: 8:30AM - 5:30PMThe Internal Audit Lead plays a pivotal role in shaping the Audit Department's strategic direction. This position involves comprehensive planning, supervision, and executing the audit operations in alignment with the Board's overarching strategic goals. The successful candidate will be tasked with recommending enhancements to critical operational, financial, and IT processes and internal controls, thoroughly documenting existing internal controls, and establishing a robust internal monitoring function to ensure compliance.

This Data Specialist position supports a medical device project in Cebu City, Cebu, Philippines. The role follows a hybrid work setup, with onsite presence required during the probationary period. The schedule runs from 8PM to 5AM, Monday through Friday, with weekends off. The support provided is voice-based. Key Responsibilities Data management: Gather, clean, and organize large datasets. Maintain data integrity and ensure compliance throughout all processes. Data analysis and reporting: Use advanced statistical methods to identify trends. Build reports and dashboards aimed at executive-level audiences. System maintenance: Develop and maintain data models, data warehouses, and databases to support daily business operations. Data accuracy: Review data for errors, correct inconsistencies, and conduct regular audits to keep information reliable. Technical support and collaboration: Collaborate with other teams to understand their data requirements. Train colleagues on data software tools as needed. Work Arrangement Hybrid setup: onsite required during probation Voice support role Monday to Friday, 8PM–5AM shift Weekends off Location and Start Date Cebu City, Cebu, Philippines Start date: ASAP

Join our innovative team at tasq-work as a Technical Help Desk Specialist for a leading Telecommunications voice account in Cebu City. In this role, you will manage inbound calls related to internet service issues, providing prompt resolutions through remote troubleshooting or field support. Your expertise will help us achieve outstanding service levels and enhance customer satisfaction. Key Responsibilities:Handle inbound customer inquiries regarding broadband, fiber, and internet connectivity challenges.Drive sales by cross-selling and upselling telecom plans during customer interactions.Identify and troubleshoot issues such as loss of connectivity, slow internet speeds, and device failures.Perform remote diagnostics, including modem and ONT resets, profile refreshes, and configuration checks.Guide customers through basic device inspections and reboot procedures.Document, track, and resolve issues using CRM and ticketing systems.Escalate complex issues to field engineers or the NOC with accurate diagnostics.Work collaboratively with internal teams to meet repair SLAs and turnaround times.Provide timely updates to customers while managing their expectations effectively.Maintain high standards of call quality and documentation, ensuring regulatory compliance.

Role OverviewAs the Procurement Lead at VBP, you will play a pivotal role in optimizing our procurement processes. Your expertise will ensure that the organization acquires high-quality goods and services at competitive prices, while adhering to compliance standards. This position encompasses strategic sourcing, supplier relationship management, and ongoing improvement initiatives aimed at enhancing procurement efficiency and effectiveness.Key Responsibilities:Formulate and implement procurement strategies that align with VBP's strategic business objectives and financial targets.Oversee the complete procurement process from supplier sourcing and selection to contract negotiation and management.Assess and qualify potential suppliers, maintaining a comprehensive database of preferred vendors.Evaluate supplier performance, resolve issues, and cultivate strong partnerships.Conduct market research to uncover trends and identify opportunities for cost reduction.Lead procurement initiatives, focusing on process optimization and the adoption of best practices.Collaborate with cross-functional teams to ensure alignment on procurement requirements and specifications.Deliver training and guidance to team members regarding procurement policies and procedures.Analyze procurement data to support informed decision-making and enhance purchasing processes.

Please add "lever.co" and "hire.lever.co" to your email whitelist to ensure you receive our communications.Disclaimer: This is a generalized job description for the specified position. Actual tasks and tools will be clarified further in the final interview. Please apply only if your experience aligns with the job requirements. We value candidates who can excel in this role!Bookkeeper (Remote)At Wing, we are on a transformative journey to redefine the future of work for organizations globally. Our goal is to provide a comprehensive solution for companies seeking to build exceptional teams and streamline their operations.We are currently seeking a Bookkeeper to join our team immediately!Key Responsibilities:1. Review and process invoices from various email accounts, accurately categorizing them as accounts payable or receivable.2. Access Point of Sale systems for each company, generate and distribute sales reports to appropriate software platforms.3. Track government remittances and reporting deadlines, maintaining accurate time logs and notes for client billing inquiries.4. Organize and store documents using Windows server and Content Central systems.5. Make occasional supplier calls to facilitate invoice payments using credit cards (no direct client interaction required).Qualifications:• Minimum of 5 years of proven bookkeeping experience with international clientele.• In-depth knowledge of Canadian tax regulations is essential.• Exceptional English communication skills, both written and verbal.• Strong understanding of financial and accounting principles.• Proficient in Quickbooks, Asana, and Excel.• Technologically adept, familiar with modern tools such as desktop sharing, cloud services, and VoIP.• Experience with word processing and spreadsheet software (e.g., MS Office).• Familiarity with online calendars and scheduling tools (e.g., Google Calendar).• A proactive approach to problem-solving.• Availability to work during graveyard shifts.Technical Requirements:• USB headset with noise-canceling capability.• Functional webcam.• Reliable main and backup computer with a minimum of 1.8 GHz processor and 4GB RAM.• Main internet connection speed of at least 25 Mbps (wired).• A backup internet connection is also required.

Join Our Team! As an IT Audit Officer at tasq-work, you will play a pivotal role in enhancing our information technology systems and ensuring compliance with industry standards. This is an exciting opportunity to be part of a dynamic team located at Ayala Cebu, where you will engage in comprehensive IT audits, risk assessments, and data analysis to safeguard our operations.Work Setup: Onsite (Ayala Cebu)Schedule: 8:30AM - 5:30PM

Work Setup: Fully Onsite in Cebu City, PhilippinesDepartment: Quality ExcellenceAbout the Role: As a Quality Analyst in our Retirement Services team, you will play a pivotal role in ensuring operational excellence. Your expertise will help us maintain high-quality standards and drive performance improvements.Key Responsibilities:Monitor transactions to ensure compliance with established process guidelines.Provide timely and constructive feedback based on specific occurrences and regular assessments.Work collaboratively with operations and training teams to identify training needs and process challenges to boost performance.Participate in team meetings, sharing insights on quality metrics.Lead calibration sessions, incorporating feedback from operations and training teams to uphold process adherence.Onboard new team members, clarifying the significance of quality functions within our operations.

Work Setup This Operations Compliance Analyst role follows a hybrid schedule in Cebu City, Cebu, Philippines. The position offers flexibility while requiring a local presence. About the Role This role focuses on compliance within a growing organization. The analyst will help ensure that company operations meet regulatory and internal standards. What You Will Do Audit & Monitoring: Perform regular internal audits on processes, systems, and records to spot gaps, risks, or non-compliance issues. Regulatory Research: Stay current with local, state, and federal laws, as well as industry standards such as GDPR, HIPAA, and PCI DSS. Policy Development: Update and roll out company policies to reflect regulatory changes. Risk Management: Develop and maintain strategies to reduce risk, and investigate possible compliance violations. Reporting: Collect, analyze, and summarize compliance data, then prepare clear reports for management review.

tasq-work is seeking a Senior Executive Process Trainer to join its healthcare account team in Cebu City. The position centers on creating and delivering training programs that help staff develop their skills and achieve strong performance. Main responsibilities Design and conduct training sessions tailored for healthcare account employees Collaborate with team members to assess and address learning needs Encourage teamwork and shared learning throughout the training process Promote ongoing improvement in training and development methods Work location This role is based onsite in Cebu City, Cebu, Philippines. Regular in-person presence is required.

Join our dynamic team as a Customer Service Representative for a rapidly expanding account in Cebu City! In this role, you will provide outstanding service to our valued clients through exceptional communication, adept problem-solving skills, and effective customer profiling.Key Responsibilities:Respond to customer inquiries promptly and professionally via phone, email, and chat.Resolve customer issues and complaints with a strong focus on first-call resolution.Maintain accurate and detailed records of customer interactions.Collaborate with team members to enhance customer service processes.Provide comprehensive product and service information to assist customers.Proactively identify opportunities to improve the customer experience.Meet or exceed individual and team performance metrics.

Work Location: 100% Onsite (Mandaue, Cebu)About the Role:We are seeking a dedicated Chief Radiologic Technologist - Supervisor to lead our radiologic team. This pivotal role involves supervising the Ultrasound, 2D Echo, and X-ray Technologists, ensuring excellence in patient care and operational efficiency.Key Responsibilities:Provide leadership and direction to the radiologic technologist team, ensuring adherence to regulatory standards and safety protocols.Establish and execute departmental policies to optimize performance and enhance quality of care.Oversee patient scheduling and streamline department workflows to reduce wait times and improve service delivery.Work collaboratively with physicians and healthcare professionals to guarantee precise imaging services and effective patient diagnosis.

Start Date: ASAPWork Arrangement: 100% Onsite (Cebu)Shift Schedule | Rest Days: Night Shift – No fixed weekends offEssential Qualifications:Completed Bachelor's Degree in any fieldProven experience in leading continuous improvement initiatives using Six Sigma methodologies with measurable benefits for customersAt least 5 years of experience in a Quality Manager role within the BPO industryPreferred Qualifications:Lean Six Sigma certification (Green or Black Belt) or experience as a COPC (Customer Operations Performance Center) implementation leaderKey Responsibilities:Motivate and lead teams by utilizing Lean and Six Sigma tools alongside Process Excellence methodologies to achieve significant results.Work collaboratively with Operations and other functional units to identify and resolve process bottlenecks, perform detailed root cause analyses, and deploy effective solutions.Lead initiatives aimed at optimizing end-to-end processes, including validation of measurement systems and comprehensive auditing practices.Cultivate a culture of Process Excellence by aligning productivity enhancements with key strategic business objectives.Collaborate with Transition teams to analyze workloads, establish clear metric baselines, and set ambitious targets for the rollout of new processes.Drive the standardization of processes while integrating global best practices to enhance performance.Conduct engaging Quality Awareness training sessions and mentor project teams to ensure success in certification and ongoing improvements.Lead transformational projects that redefine business operations and initiate the implementation of digital solutions for enhanced performance.Critical Skills:Proven ability to spearhead quality control and improvement initiatives in fast-paced environments.Exceptional collaboration skills, effectively engaging with diverse teams to drive impactful results.Highly adaptable and resilient in dynamic global team settings.Advanced Excel skills, including proficiency in PivotTables, Charts, and statistical functions, facilitating data-driven decision-making.Strong analytical skills to dissect complex processes and provide impactful business enhancements at both regional and global levels.

Start Date: ASAPWork Arrangement: 100% Onsite (Cebu)Nature of the Account: RetailShift: 9AM to 6PMRole Overview: As an Art Director (Graphic Designer), you will be responsible for crafting captivating print designs that resonate with our brand identity, ensuring high standards of creativity and quality.

Join our dynamic team at tasq-work as a Customer Service Representative specializing in auto insurance in Cebu City. In this role, you will provide outstanding service to our valued clients through effective communication, adept problem-solving skills, and thorough customer profiling.Key Responsibilities:Promptly and professionally address customer inquiries through phone, email, and chat channels.Resolve customer issues and complaints with an emphasis on first-call resolution.Keep detailed and accurate records of customer interactions.Work collaboratively with team members to enhance customer service processes.Offer product and service information to assist customers in meeting their needs.Identify opportunities to improve the overall customer experience proactively.Achieve or exceed set individual and team performance targets.

Join our dynamic team as a Customer Service Representative in Cebu City! At tasq-work, we are seeking motivated individuals who are passionate about providing outstanding service to our valued clients. You will utilize your effective communication skills and problem-solving abilities to enhance customer satisfaction and build lasting relationships.Key Responsibilities:Respond to customer inquiries in a timely and professional manner via phone, email, and chat.Resolve issues and complaints efficiently, prioritizing first-call resolution.Keep accurate records of all customer interactions and transactions.Work collaboratively with team members to refine customer service processes.Provide detailed product and service information to help customers meet their needs.Proactively seek opportunities to improve the overall customer experience.Achieve or surpass individual and team performance goals.

Work Environment: This role is based onsite in Cebu, providing an engaging and collaborative work atmosphere.Account/Category/Campaign: OperationsEssential Qualifications:Background in travel is highly preferred.Experience level is not a barrier; we welcome all applicants.Core Responsibilities:Leadership: Oversee team recruitment, training, scheduling, and performance assessments.Operational Management: Supervise and enhance daily production workflows and processes to drive efficiency.Compliance & Safety: Uphold company policies, industry standards, and safety protocols.Performance Metrics: Monitor KPIs and compile reports to assess operational effectiveness.Resource Oversight: Manage inventory, supplies, and maintenance of equipment.