About the job
Insomnia Cookies seeks an Assistant Store Manager for the Charlotte, NC (Hawkins St) location. This position plays a key part in running daily store operations and supporting the Store Manager in building a friendly, inviting atmosphere.
Role overview
The Assistant Store Manager helps lead the in-store team, making sure everyone works together smoothly. A focus on quality is essential, as this role checks that every batch of cookies meets company standards. Creating a positive experience for each customer is also a central part of the job.
Key responsibilities
- Assist with daily store operations and shift management
- Support the Store Manager in training and guiding team members
- Monitor product quality to ensure cookies meet expectations
- Help deliver memorable customer service with every order
