Mortgage Broker Account Manager

Role Overview together is hiring a Mortgage Broker Account Manager based in Cheadle. This position focuses on managing client accounts and supporting clients throughout the mortgage process. The role calls for a strong commitment to service and effective communication. Main Responsibilities Oversee a portfolio of client accounts and maintain ongoing relation…

Join Together as a Mortgage Broker Account Manager in Cheadle, where you will play a vital role in managing relationships with our intermediary partners. In this dynamic position, you will be responsible for driving business growth, providing exceptional support to our brokers, and ensuring their needs are met promptly and efficiently. Your expertise will help us foster strong partnerships and enhance customer satisfaction.

Join our dynamic team at together as a Mortgage Broker Account Manager. In this pivotal role, you will be responsible for fostering strong relationships with mortgage brokers, ensuring they have the resources and support they need to excel. Your expertise in intermediary relations will be crucial as you manage accounts and drive growth. This position offers an exciting opportunity to work in a fast-paced environment while contributing to the success of our partners.

Join our dynamic team at together as a Mortgage Case Manager. In this pivotal role, you will oversee mortgage applications from start to finish, ensuring a seamless experience for our clients. Your expertise will be vital in assessing applications, liaising with clients and other stakeholders, and making informed decisions that align with our company’s standards and policies.

Join Together as a Mortgage Underwriter, where you will play a vital role in evaluating and assessing mortgage applications. Your expertise will ensure that we maintain the highest standards of lending practices. We are looking for a detail-oriented professional who thrives in a dynamic environment and is committed to delivering exceptional service.

Role overview The Mortgage Collection Specialist at together supports clients through the mortgage collections process. This position is based in Cheadle and centers on account management, payment oversight, and direct client communication. What you will do Manage mortgage client accounts and monitor payment schedules Work with clients to resolve payment issues and answer questions about their obligations Deliver clear, helpful customer service during every interaction Collaborate with clients to address concerns and support their ability to meet payment terms

Join our dynamic team at together as a Mortgage Underwriter. In this pivotal role, you will be responsible for assessing loan applications, ensuring compliance with regulations, and making decisions that help our clients secure the financing they need. Your expertise will guide our underwriting process, allowing us to maintain high standards of quality and service.

Join our dynamic team at together as a Mortgage Collections Specialist. In this pivotal role, you will be responsible for managing and resolving outstanding mortgage accounts, ensuring timely collections while maintaining positive relationships with customers. Your expertise in financial solutions will play a crucial part in helping our clients navigate their mortgage obligations efficiently.

Join Together as a Mortgage Underwriter, where you will play a pivotal role in assessing and approving mortgage applications. You will utilize your expertise to ensure compliance with lending regulations while providing exceptional service to our clients.

We are seeking a dedicated and detail-oriented Mortgage Collections Specialist to join our team at together. In this role, you will be responsible for managing and overseeing the collections process for mortgage accounts, ensuring timely follow-ups and resolution of outstanding balances. Your expertise will play a crucial role in maintaining our customer relationships and driving our financial success.

Join our dynamic Graduate Programme as a Trainee Management Accountant at together, where you will gain hands-on experience and develop your skills in a supportive environment. This is an exciting opportunity for recent graduates eager to embark on a fulfilling career in finance and accounting.You will work closely with experienced professionals, receiving mentorship and training to navigate the complexities of management accounting. Your role will involve assisting in financial planning, budgeting, and reporting, contributing to the financial success of our organization.

About the Graduate Programme together is hiring a Trainee Management Accountant for its Graduate Programme in Cheadle. This role is designed for recent graduates ready to begin a career in finance and accounting. The programme offers structured training and direct mentorship to help build practical skills in financial operations and management accounting.

We are seeking a skilled High Net Worth Underwriter who excels in navigating intricate financial landscapes to assess the affordability of debt for our valued clients. This pivotal role involves accurately underwriting, mandating, and finalizing mortgage and secured loan applications tailored for High Net Worth individuals as part of our esteemed Premier Service. Your primary focus will be on delivering exceptional service by adhering to our group lending criteria, policies, and procedures. You will actively cultivate strong relationships with customers and brokers, ensuring a seamless service experience that fosters future business growth.As a High Net Worth Underwriter, your responsibilities will include:Analyzing full statutory accounts (Ltd/LLP) to track financial movements between entities through dividends, director loans, and management charges.Reconstructing net income from diverse sources (trading profits, vesting, and carried interest) and evaluating its long-term viability through multi-year trend analysis and stress testing.Possessing a solid understanding of UK personal and corporate tax (S455, SA302s, and dividend vs. salary) to assess the implications of tax planning on actual cash flow.Demonstrating familiarity with trusts, holding companies, and offshore vehicles to ascertain control over wealth and the feasibility of repatriating funds.Navigating FCA MCOB regulations concerning HNW exemptions and modified affordability.Effectively triaging clients against HNW definitions (£300k+ income / £3m+ net assets) and distinguishing between income-based underwriting and Asset-Based Lending (ABL).Understanding how various asset types (ranging from private equity to fine art) can generate liquidity or future exit opportunities.Identifying policy exceptions and recognizing early warning signals within a client’s portfolio, such as concentration risk or excessive leverage.

Join together as a Financial Crime Manager, where you will play a crucial role in safeguarding our financial ecosystem. You will be responsible for developing and implementing strategies to detect and prevent financial crimes, ensuring compliance with regulatory requirements while fostering a culture of integrity.

As a Financial Crime Manager at together, you will play a pivotal role in safeguarding our organization against financial crime risks. You will lead initiatives to develop, implement, and monitor our financial crime prevention strategies, ensuring compliance with regulations and best practices.Your expertise will be essential in identifying suspicious activities, conducting risk assessments, and collaborating with cross-functional teams to enhance our security measures. This position offers the opportunity to make a significant impact in a dynamic and challenging environment.

As a Service Delivery Manager at together, you will play a crucial role in ensuring that our services are delivered effectively and efficiently to our clients. You will be responsible for overseeing service operations, managing client relationships, and ensuring high levels of customer satisfaction.Your strategic thinking and leadership skills will be instrumental in driving service improvements and aligning our service delivery with the company's goals. You will work closely with various departments to implement best practices and optimize our service offerings.

About the Graduate Program together offers a Graduate Program based in Cheadle, focused on Project Management and Sales Portfolio Management. This program combines practical experience with support from seasoned professionals who are committed to helping graduates build their skills. What to Expect Work directly on real projects in both project management and sales portfolio management. Collaborate with experienced colleagues who provide guidance and mentorship. Develop professional skills in a team-oriented setting.

Join our dynamic team at together as part of our Graduate Programme, specializing in Project Management and Sales Portfolio Management. This is a fantastic opportunity for recent graduates to kick-start their careers in a vibrant and collaborative environment. You will gain hands-on experience working on exciting projects and develop your skills in sales strategy, project execution, and portfolio management.

Join our dynamic team as a Relationship Manager at together! In this vital role, you will be responsible for fostering strong relationships with clients and ensuring their needs are met effectively. You will work closely with our collections department to manage client accounts and deliver exceptional service.

As the Service Delivery Manager at Together, you will be instrumental in ensuring the smooth operation of our Tech function. Your responsibilities will include active participation in Major Incident Management and conducting Service Reviews for Tier 1 suppliers to guarantee that our Tech Department adheres to its Service Level Agreements (SLAs) with the business. You will facilitate internal customer reviews and manage communication across the business regarding operational service and stakeholder engagement. In addition, you will assist the IT Admin with invoicing, collaborate with Group Procurement on Service Relationship Management, and contribute insights to the Cyber & Operations Director for the IT budget.Key responsibilities include:Supporting the GTS Service & Operations Manager with escalations related to incidents, service requests, or problems concerning the GTS trains.Performing ticket triage across all GTS train queues, analyzing trends, SLA breaches, and escalating issues to team and train Product Managers/Product Owners.Monitoring all GTS train helpdesk queues for Level 2 and Level 3 alerts.Collaborating closely with GTS train helpdesk queue owners to ensure effective knowledge transfer, improving first-attempt ticket allocation, and facilitating seamless service introduction to the GTS Service Desk Manager and IT Service Desk.Working with all trains on release management enhancements and providing feedback on any business issues or lessons learned from incidents related to releases.