Application Engineer - Tier 2

About ValGenesis ValGenesis is a premier digital validation platform provider that empowers life sciences companies to innovate and excel. Our suite of solutions is trusted by 30 of the top 50 global pharmaceutical and biotech enterprises, facilitating digital transformation, ensuring total compliance, and achieving unparalleled manufacturing excellence acro…

About ValGenesis ValGenesis is a premier digital validation platform that empowers life sciences companies to achieve transformative success. Our suite of innovative products is trusted by 30 of the top 50 global pharmaceutical and biotech organizations, enabling them to embrace digital transformation, ensure total compliance, and enhance manufacturing excellence across their product lifecycle. Discover the advantages of joining ValGenesis, the recognized leader in paperless validation for Life Sciences: valgenesis.com/aboutRole Overview:

Join ValGenesis as a Junior Application Engineer - Tier 2!At ValGenesis, we are at the forefront of digital validation solutions in the life sciences sector. Our innovative platform empowers over 30 of the top 50 global pharmaceutical and biotech firms, enabling them to achieve seamless digital transformation, unwavering compliance, and exceptional manufacturing intelligence throughout their product lifecycle.Explore the perks of being part of ValGenesis, the industry benchmark for paperless validation in Life Sciences: Learn More

At Rapyuta Robotics, we are driven by our core principle of "Empathy," striving to automate tasks that are "demanding," "dirty," and "dangerous." Our goal is to cultivate a society where individuals can immerse themselves in more intellectual and creative endeavors. We are at the forefront of developing and supporting cutting-edge robotics platforms and solutions, leveraging the most advanced control and coordination technologies in the world.We are looking for an experienced and accountable Senior Application Support Engineer (Level 3) with over 5 years of hands-on experience to support and maintain our deployed robotics and warehouse automation systems in live production environments. As the main point of contact for clients facing technical issues, you will ensure timely and effective resolutions. Your role will also involve deploying CI/CD updates and maintaining robust automation workflows. The ideal candidate will exhibit strong troubleshooting skills, a profound understanding of robotic systems, and the ability to manage both technical and customer-facing responsibilities.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Mobile Application Validation Engineer. In this role, you will be responsible for ensuring the quality and functionality of mobile applications through rigorous testing and validation processes. Your expertise will contribute to the development of high-quality applications that meet user expectations.

About Zuora Zuora helps businesses adapt and grow by supporting a range of modern business models, from subscriptions and usage-based pricing to AI-powered offerings. The platform enables organizations to introduce new products, simplify billing, and build predictable revenue streams. With over a decade of experience shaping the Subscription Economy, Zuora continues to evolve, now building a unified quote-to-cash platform designed for flexibility and AI-readiness. Role Overview: Application Support Engineer II This Level 2 Application Support Engineer role is part of Zuora’s Global Customer Support team in Chennai. The position focuses on delivering technical support for Zuora Billing, with a strong emphasis on integrating AI tools to improve both customer experience and internal workflows. The role offers the chance to expand expertise in Zuora Billing, contribute to product enhancements, and help modernize support operations through AI-driven processes. What You Will Do Advanced Technical Support: Provide Level 2 support for Zuora Billing by diagnosing and resolving complex customer issues via ticketing systems and live channels such as Zoom. Take full ownership of cases from intake to resolution, maintaining a high standard of customer satisfaction. Issue Diagnosis and Resolution: Assess and prioritize incoming cases based on business impact and severity. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate issues with detailed technical information. AI-Enhanced Support: Apply AI tools to speed up diagnosis, improve response quality, and reduce resolution times. Offer feedback on AI tool performance and help identify opportunities for automation within support workflows. Cross-Team Collaboration: Work closely with Engineering and Product Management to represent customer needs, assist in resolving defects, and provide input that shapes product improvements. Knowledge Sharing and Escalation Management: Contribute to a Knowledge-Centered Service (KCS) approach by creating and updating documentation on configuration, customization, and integrations. Manage critical escalations and ensure proactive, clear communication with stakeholders.

About Zuora Zuora helps businesses adapt and grow in changing markets. The Zuora platform supports a range of business models, including subscription services, usage-based pricing, and AI-powered solutions. Companies use Zuora to launch new products, automate complex billing, and build steady, recurring revenue. With over a decade of experience shaping the Subscription Economy, Zuora is building a flexible quote-to-cash platform. This foundation helps organizations monetize products and services with agility and intelligence. Role Overview The Application Support Engineer II joins Zuora's Global Customer Support team. This role focuses on delivering technical support for Zuora Billing and applying AI tools to improve customer experience and support processes. The position offers opportunities to deepen product knowledge, drive product improvements, and shape modern support workflows. What You Will Do Level 2 Technical Support: Handle complex customer inquiries for Zuora Billing via ticketing systems and live channels, such as Zoom. Own cases from intake to resolution, ensuring timely and thorough solutions that maintain high customer satisfaction. Issue Analysis and Resolution: Prioritize and assess incoming issues based on urgency and business impact. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate cases with clear technical context. AI-Driven Support: Use AI tools to speed up issue diagnosis, improve response quality, and reduce resolution times. Provide feedback on AI tool performance and suggest ways to automate and improve workflows. Collaboration: Work closely with Engineering and Product Management to advocate for customer needs, assist with defect resolution, and influence product improvements. Share insights to help enhance product reliability and functionality. Knowledge Sharing and Escalation Management: Contribute to Knowledge-Centered Service (KCS) by creating and maintaining documentation on configuration, customization, and integrations. Manage critical escalations and communicate proactively with stakeholders. Location This position is based in Chennai, Tamil Nadu, India.

Requirement Engineering: Comprehend the calibration prerequisites to formulate an execution plan aimed at meeting performance, safety, and regulatory benchmarks.Calibration & Validation: Carry out the designated calibration tasks to ensure compliance with the established calibration strategy.Verification and Release: Aid in the formulation of the final calibration dataset by conducting validation tests and preparing final reports to enable the dataset's release for series production.Problem Solving: Assist in addressing internal and field complaints by evaluating vehicle behavior at customer locations, thereby supporting the quality team in identifying root causes.Innovation Management: Recognize problem statements to generate innovative solutions aimed at alleviating customer pain points. Provide insights into innovative ideas by adhering to respective milestones and supporting the innovation management process.

Join our dynamic team at rapyuta robotics as an Application Support Engineer, where you will take on a pivotal role in providing comprehensive after-market support for our cutting-edge Autonomous Mobile Robot (AMR) product line. As the main point of contact for our clients experiencing challenges with their deployed AMR solutions, you will ensure prompt and effective resolutions to enhance customer satisfaction. Your responsibilities will also include the deployment of CI/CD updates and the maintenance of efficient automation workflows. We are looking for a candidate with exceptional troubleshooting abilities, a solid knowledge of robotic systems, and adeptness in managing both technical and customer-centric tasks.After-Market Support:Act as the primary contact for clients encountering difficulties with AMR systems, addressing issues related to UI, localization, sensor calibration, and integration.Conduct thorough investigations to resolve intricate system-level problems, collaborating with various teams as necessary.Document issues, root causes, and solutions to facilitate internal knowledge sharing and foster continuous improvement.CI/CD Deployment:Regularly implement CI/CD updates at client locations, ensuring minimal disruption and seamless integration.Oversee and troubleshoot deployment pipelines, including telemetry, logging, and update rollouts.Enhance deployment scripts and automation tools for optimal efficiency.Support team members in configuring their testing environments and comprehending workflows.Site Deployment and Support:Engage in site setup, deployment, and ongoing support for AMR solutions.Monitor system health, telemetry, and logs to proactively identify and resolve potential issues.Implement minor updates and patches as requested by the team or clients.Continuous Improvement:Analyze recurring challenges and contribute to root cause analysis and strategic solutions.Provide constructive feedback to development teams to enhance product reliability and performance.Stay informed of the latest advancements in AMR technology, CI/CD practices, and automation tools.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an Application Support Engineer. In this critical role, you will leverage your experience in SharePoint, JavaScript, and C# to provide exceptional support and solutions for our clients. You will be integral in troubleshooting, maintaining, and enhancing applications to ensure optimal functionality and user satisfaction.

Join our team as an Assistant Chef / Commi 2 and showcase your culinary skills in a dynamic kitchen environment.Utilize your expertise in a la carte cooking, understanding meat temperatures, and presentation techniques to deliver dishes that meet our high standards and menu specifications.Efficiently prepare all orders received from the service staff, ensuring timely cooking that adheres to customer requests.Guarantee that all food leaving the kitchen is presented in peak condition, ready to delight our guests.Assist in meal service preparation, including the making of sauces, soups, and other items essential to the daily menu.Employ standard food preparation techniques to prep food products with precision.Learn and master our menus, recipes, and presentation styles to enhance your culinary knowledge.Maintain proper food storage practices, ensuring that all items are kept in appropriate containers and stored at the correct temperatures. Date all food containers and rotate stock per SOP to minimize waste.Prepare food items for other kitchen departments as directed by supervisors, and ensure that all necessary food for the next shift and the following day is ready in advance.Keep your work area, including countertops, utensils, equipment, and refrigeration units, clean and sanitary in compliance with health regulations.In the absence of your supervisor, take responsibility for assigned team members, assign tasks, and supervise their performance.Arrive on time for your scheduled shifts, appropriately dressed in uniform, as per company policy.Adhere to all company policies regarding safety and security; report any accidents, injuries, or unsafe conditions to management, and complete all required safety training and certifications.Perform other duties as assigned by management.

Join our dynamic team at 3Pillar Global as a Senior Application Support Engineer. In this pivotal role, you will leverage your expertise in Java, SQL, and the credit card domain to provide high-level support for our applications. Your contributions will be crucial in enhancing user experience and ensuring seamless operations.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an Application Packaging Specialist. In this role, you will be responsible for developing, packaging, and deploying applications across various platforms. Your expertise will ensure that our software solutions are delivered seamlessly to our clients, enhancing their operational efficiency.

Role OverviewJoin our dynamic team at NETGEAR as a Networking QA Engineer III. We are in search of a talented individual with a robust background in Layer 2 and Layer 3 networking, multicast protocols, and advanced IP services. The ideal candidate will possess hands-on experience with various vendor switches and exhibit expertise in designing and implementing intricate network topologies tailored to diverse customer needs.Key Responsibilities· Network Design & Implementationo Architect and configure network topologies aligned with customer specifications and use cases.o Guarantee optimal performance and reliability across both wired and wireless networks.· Layer 2 Switchingo Configure and troubleshoot VLANs, LACP, STP, RSTP, PVST, and MSTP.o Implement MLAG, vPC, and IGMP Snooping to enhance redundancy and optimize multicast traffic.· Layer 3 & Multicast Protocolso Configure and sustain VRRP, OSPF, and BGP for effective routing.o Employ multicast protocols like IGMP and PIM-SM for efficient traffic dissemination.· IP Serviceso Oversee DNS, NTP, and DHCP services.o Set up AAA frameworks, including TACACS+ and RADIUS, to ensure secure authentication processes.· Management & Monitoringo Utilize SNMP for comprehensive network monitoring and management.o Operate with CLI, SNMP, and UI across multiple vendor platforms.· Advanced Protocolso Grasp and configure PTP and AVB protocols (gPTP, MVRP, MSRP) for time-sensitive networking.· Documentation & Customer Interactiono Generate detailed network diagrams and documentation.o Collaborate with customers to comprehend their topologies and use cases, delivering tailored solutions.

Join our dynamic team as an Oracle Applications Technical Consultant where you will leverage your expertise in Oracle applications to deliver innovative solutions for our clients. You will be responsible for designing, developing, and implementing Oracle applications to meet business needs while ensuring optimal performance and scalability.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an Oracle Application Database Administrator. In this role, you will be responsible for the management, maintenance, and optimization of Oracle databases. You will ensure the performance, availability, and security of the databases, implementing best practices to maximize efficiency.As an Oracle Application DBA, you will collaborate with cross-functional teams to support application deployments and upgrades, troubleshoot database issues, and implement backup and recovery strategies. The ideal candidate will possess strong analytical skills and a passion for database management.

Join us at Squircle IT Consulting Services Pvt. Ltd. as a Dot Net Application Support Specialist. In this role, you will be pivotal in maintaining and enhancing our Dot Net applications, ensuring optimal performance and user satisfaction. Collaborate with a dynamic team to troubleshoot issues, implement solutions, and provide excellent support to our clients.

About ValGenesis ValGenesis stands at the forefront of digital validation solutions for life sciences companies. Our comprehensive suite of products empowers 30 of the top 50 pharmaceutical and biotech firms globally to navigate digital transformation, achieve total compliance, and enhance manufacturing intelligence throughout their product lifecycle. Discover more about being part of the ValGenesis team, the leading standard for paperless validation in life sciences: https://www.valgenesis.com/aboutAbout the Role:ValGenesis is proud to be an equal opportunity employer. Our compensation packages are competitive and reflect our commitment to attracting top talent in the industry.

ValGenesis is seeking a talented Software Architect specializing in Enterprise Mobile Applications. In this pivotal role, you will design and implement robust mobile solutions that enhance our product offerings and meet the evolving needs of our clients. You will collaborate with cross-functional teams, ensuring seamless integration and optimal performance of mobile applications across various platforms.

Join dev2 as a T24 Temenos Application Support Specialist, where you will play a key role in supporting our T24 applications. This position offers an exciting opportunity to work with cutting-edge technology in a dynamic environment. You will be responsible for troubleshooting, maintaining, and enhancing our T24 platforms, ensuring optimal performance and user satisfaction.