Senior Frontend Engineer at Rapyuta Robotics | Chennai

Join Rapyuta Robotics, a pioneering startup from ETH Zurich based in Tokyo, on our journey to revolutionize robotics accessibility globally. As a leading player in the pick-assist AMR market in Japan, we are proudly supported by renowned investors including Goldman Sachs, Sony, and Yaskawa.We are excited to expand our operations in Chennai, aiming to establi…

Join our dynamic team at rapyuta robotics as an Application Support Engineer, where you will take on a pivotal role in providing comprehensive after-market support for our cutting-edge Autonomous Mobile Robot (AMR) product line. As the main point of contact for our clients experiencing challenges with their deployed AMR solutions, you will ensure prompt and effective resolutions to enhance customer satisfaction. Your responsibilities will also include the deployment of CI/CD updates and the maintenance of efficient automation workflows. We are looking for a candidate with exceptional troubleshooting abilities, a solid knowledge of robotic systems, and adeptness in managing both technical and customer-centric tasks.After-Market Support:Act as the primary contact for clients encountering difficulties with AMR systems, addressing issues related to UI, localization, sensor calibration, and integration.Conduct thorough investigations to resolve intricate system-level problems, collaborating with various teams as necessary.Document issues, root causes, and solutions to facilitate internal knowledge sharing and foster continuous improvement.CI/CD Deployment:Regularly implement CI/CD updates at client locations, ensuring minimal disruption and seamless integration.Oversee and troubleshoot deployment pipelines, including telemetry, logging, and update rollouts.Enhance deployment scripts and automation tools for optimal efficiency.Support team members in configuring their testing environments and comprehending workflows.Site Deployment and Support:Engage in site setup, deployment, and ongoing support for AMR solutions.Monitor system health, telemetry, and logs to proactively identify and resolve potential issues.Implement minor updates and patches as requested by the team or clients.Continuous Improvement:Analyze recurring challenges and contribute to root cause analysis and strategic solutions.Provide constructive feedback to development teams to enhance product reliability and performance.Stay informed of the latest advancements in AMR technology, CI/CD practices, and automation tools.

Join Rapyuta Robotics, an innovative ETH Zurich spin-off, committed to revolutionizing the logistics industry by making robotics accessible to all. We value collaboration and encourage fearless individuals who are driven to challenge boundaries and make a significant impact in the world.As the Senior Manager of Data & Analytics, you will spearhead a dynamic, hands-on team tasked with developing an internal Data & Analytics Platform. This platform will be essential in shaping how we design and operate our warehousing and supply chain solutions. Your team will adopt a product mindset, focusing on creating reusable analytics models, automated workflows, and internal tools that enhance the capabilities of our Sales, Solutioning, Deployment, and Operations teams.In this role, you will take full ownership of the platform's outcomes, ensuring quality, promoting adoption, and accelerating delivery speed. You will also actively contribute when your team faces challenges, ensuring that critical analytics and automation capabilities are developed effectively.

At Rapyuta Robotics, we are driven by our core principle of "Empathy," striving to automate tasks that are "demanding," "dirty," and "dangerous." Our goal is to cultivate a society where individuals can immerse themselves in more intellectual and creative endeavors. We are at the forefront of developing and supporting cutting-edge robotics platforms and solutions, leveraging the most advanced control and coordination technologies in the world.We are looking for an experienced and accountable Senior Application Support Engineer (Level 3) with over 5 years of hands-on experience to support and maintain our deployed robotics and warehouse automation systems in live production environments. As the main point of contact for clients facing technical issues, you will ensure timely and effective resolutions. Your role will also involve deploying CI/CD updates and maintaining robust automation workflows. The ideal candidate will exhibit strong troubleshooting skills, a profound understanding of robotic systems, and the ability to manage both technical and customer-facing responsibilities.

About the Team rapyuta robotics is expanding its Tokyo Engineering group to support a growing client base. The team works closely with enterprise customers across Japan, building robotics solutions on the rapyuta.io cloud robotics platform and its ecosystem. The focus is on scalable, collaborative, and adaptable robotics technologies. Role Overview This Quality Assurance Engineer position is based in Chennai, Tamil Nadu, India. The role involves hands-on testing with both real and simulated robots, automating API tests, and performing systems-level testing in different environments. What You Will Do Review and analyze system specifications to define thorough test cases Create and maintain detailed test plans Execute test plans in both simulated environments and on physical robotics hardware Track defects and prepare bug and test reports Contribute to ongoing improvements in QA processes Implement automation testing for robotics systems Mentor junior team members Who Will Succeed Someone who enjoys working with advanced robotics technologies and is eager to contribute to a growing team will thrive in this role.

About Zuora Zuora helps businesses adapt and grow by supporting a range of modern business models, from subscriptions and usage-based pricing to AI-powered offerings. The platform enables organizations to introduce new products, simplify billing, and build predictable revenue streams. With over a decade of experience shaping the Subscription Economy, Zuora continues to evolve, now building a unified quote-to-cash platform designed for flexibility and AI-readiness. Role Overview: Application Support Engineer II This Level 2 Application Support Engineer role is part of Zuora’s Global Customer Support team in Chennai. The position focuses on delivering technical support for Zuora Billing, with a strong emphasis on integrating AI tools to improve both customer experience and internal workflows. The role offers the chance to expand expertise in Zuora Billing, contribute to product enhancements, and help modernize support operations through AI-driven processes. What You Will Do Advanced Technical Support: Provide Level 2 support for Zuora Billing by diagnosing and resolving complex customer issues via ticketing systems and live channels such as Zoom. Take full ownership of cases from intake to resolution, maintaining a high standard of customer satisfaction. Issue Diagnosis and Resolution: Assess and prioritize incoming cases based on business impact and severity. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate issues with detailed technical information. AI-Enhanced Support: Apply AI tools to speed up diagnosis, improve response quality, and reduce resolution times. Offer feedback on AI tool performance and help identify opportunities for automation within support workflows. Cross-Team Collaboration: Work closely with Engineering and Product Management to represent customer needs, assist in resolving defects, and provide input that shapes product improvements. Knowledge Sharing and Escalation Management: Contribute to a Knowledge-Centered Service (KCS) approach by creating and updating documentation on configuration, customization, and integrations. Manage critical escalations and ensure proactive, clear communication with stakeholders.

Rapyuta Robotics stands at the forefront of cloud robotics, creating cutting-edge robotic solutions that empower logistics and warehousing companies to scale effectively. As we accelerate our growth into the North American market, we are in search of a dynamic, strategic, and hands-on Marketing Manager to spearhead our US expansion efforts directly from our Chennai office.The ideal candidate will join our Global Hub in Chennai, bringing a driven, high-growth mindset to thrive in a fast-paced environment. This role transcends conventional management; it embodies true ownership. As the architect of our US market presence, you will connect our innovative robotic solutions with the specific needs of American third-party logistics (3PL) providers and warehouse operators.Key ResponsibilitiesGo-To-Market (GTM) Strategy: Design, execute, and enhance the marketing roadmap for the US market, emphasizing brand visibility and premium lead generation.Digital Lead Generation: Oversee comprehensive digital campaigns tailored specifically for the US logistics audience.Content & Positioning: Articulate complex robotic technologies into value-driven narratives that resonate with the logistics sector, focusing on Warehouse Management Systems (WMS) integration, throughput, and return on investment (ROI).Market Intelligence: Remain proactive in tracking US logistics trends, competitor activities in the Material Handling Systems sector, and evolving requirements of 3PLs.Event & Webinar Management: Manage both virtual and physical participation in US-based industry trade shows such as MODEX and ProMat.

About Zuora Zuora helps businesses adapt and grow in changing markets. The Zuora platform supports a range of business models, including subscription services, usage-based pricing, and AI-powered solutions. Companies use Zuora to launch new products, automate complex billing, and build steady, recurring revenue. With over a decade of experience shaping the Subscription Economy, Zuora is building a flexible quote-to-cash platform. This foundation helps organizations monetize products and services with agility and intelligence. Role Overview The Application Support Engineer II joins Zuora's Global Customer Support team. This role focuses on delivering technical support for Zuora Billing and applying AI tools to improve customer experience and support processes. The position offers opportunities to deepen product knowledge, drive product improvements, and shape modern support workflows. What You Will Do Level 2 Technical Support: Handle complex customer inquiries for Zuora Billing via ticketing systems and live channels, such as Zoom. Own cases from intake to resolution, ensuring timely and thorough solutions that maintain high customer satisfaction. Issue Analysis and Resolution: Prioritize and assess incoming issues based on urgency and business impact. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate cases with clear technical context. AI-Driven Support: Use AI tools to speed up issue diagnosis, improve response quality, and reduce resolution times. Provide feedback on AI tool performance and suggest ways to automate and improve workflows. Collaboration: Work closely with Engineering and Product Management to advocate for customer needs, assist with defect resolution, and influence product improvements. Share insights to help enhance product reliability and functionality. Knowledge Sharing and Escalation Management: Contribute to Knowledge-Centered Service (KCS) by creating and maintaining documentation on configuration, customization, and integrations. Manage critical escalations and communicate proactively with stakeholders. Location This position is based in Chennai, Tamil Nadu, India.

Requirement Engineering: Comprehend the calibration prerequisites to formulate an execution plan aimed at meeting performance, safety, and regulatory benchmarks.Calibration & Validation: Carry out the designated calibration tasks to ensure compliance with the established calibration strategy.Verification and Release: Aid in the formulation of the final calibration dataset by conducting validation tests and preparing final reports to enable the dataset's release for series production.Problem Solving: Assist in addressing internal and field complaints by evaluating vehicle behavior at customer locations, thereby supporting the quality team in identifying root causes.Innovation Management: Recognize problem statements to generate innovative solutions aimed at alleviating customer pain points. Provide insights into innovative ideas by adhering to respective milestones and supporting the innovation management process.

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Join Weblee Technologies as an Electrical Engineer or Robotics Engineer and embark on an exciting journey to innovate and develop cutting-edge technologies. In this role, you will leverage your expertise in electrical engineering and robotics to create solutions that enhance automation and efficiency across various industries.

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We are seeking a skilled Oracle PL/SQL Application Support Specialist to join our dynamic team at Squircle IT Consulting Services Pvt Ltd. In this role, you will be responsible for providing exceptional support and maintenance for our critical Oracle PL/SQL applications, ensuring optimal performance and reliability.Your expertise in PL/SQL will be essential in troubleshooting complex issues, implementing enhancements, and collaborating with cross-functional teams. If you are passionate about technology and thrive in a fast-paced environment, we would love to hear from you!

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Gen-Digital brings together well-known brands like Norton, Avast, LifeLock, and MoneyLion, serving nearly 500 million users across more than 150 countries. The company’s focus spans digital freedom, cybersecurity, online privacy, identity protection, and financial wellness. Teams value innovation, collaboration, and continuous learning, welcoming diverse backgrounds and encouraging open discussion. Employees are supported with flexible work options, generous time off, competitive pay, and a comprehensive benefits package. Role overview The Technical Support Specialist joins the Internal Tech Support Center of Excellence (COE) Team within Consumer Services and Inside Sales (CSIS). This position blends strategic thinking with direct, hands-on support. Specialists engage with customers, perform root cause and log analysis, and communicate key feedback to internal teams. Acting as the Voice of the Customer, the role helps drive improvements in the customer experience by sharing insights and data. The team manages customer inquiries, identifies areas for service improvement, and suggests practical changes. Occasionally, specialists may test new concepts with customers to gather feedback and inform future enhancements. What you will do Respond to customer queries through phone, chat, email, and remote access using standard support channels. Collaborate with support partner management teams to address challenges related to Net Satisfaction, Resolution rates, and Case Handling. Location This role is based in Chennai, India.